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Information & Policies Three ways to register
Withdrawals
Online: Visit piedmont.ca.gov/activityguide. You can register use Visa, Mastercard, Discover or eCheck with your username and password.
All withdrawal requests must be submitted directly to PRD via email (prdrefunds@piedmont.ca.gov) or phone (510 420-3070) during office hours, Monday–Friday, 8:30am–5:00pm (excluding City holidays).
Walk-in: Register in person Monday–Friday, 8:30am–5:00pm at the Recreation Department, 358 Hillside Avenue, Piedmont. By phone: Call the Recreation Department Monday–Friday, 8:30am–5:00pm at 510 4203070. Have your payment information ready.
When to register Online registration for Piedmont residents begins on July 28th at 9:00am. Online registration for non-Piedmont residents begins on August 12th at 9:00am. Registration is required for all programs and activities. You are not considered registered until you have paid all fees and have have received a confirmation. Up-to-the-Minute Activities Activities are sometimes added after this publication goes to print. Please visit our registration website, CommunityPass for the most up-to-date activities.
Example Class
fee forfee for piedmont piedmont non- sident re resident
course number
start date to end date day class is held
■ Within 5–10 Business Days prior to the start of the program may receive a refund to the original form of payments, minus the convenience fee (3% for credit cards, 1% for echecks) or credit to account. For an account credit, the amount credited will also be less the convenience fee. A convenience fee will not be charged again when the credit is used for a future registration of equal or lesser value. ■ Less than 5 Business Days prior to the start of the program will be considered on a case by case basis and only permissible if the original program is over the minimum enrollment required. Request must be approved by the instructor and PRD Staff. If approved a refund or credit to account minus a 10% Class Withdrawal Fee.
Refunds are not issued for for missed classes. Class Transfers requests 5 business days or more prior to the start of the class are reviewed by PRD Staff and are only permissible if the original program is over the minimum enrollment. Transfer must be to a program of equal or greater cost. Transfer requests after PRD withdrawal window are not allowed unless approved by both the instructor and PRD staff. Inclement Weather or Smoke Days If classes or recreation activities are cancelled due to inclement weather or poor air quality, (and rescheduling is not an option). A refund will be issued at the end of the session. Photo Policy PRD occasionally takes photos of department programs that may include enrolled participants. Photos taken during programs, events or activities may be used in future department promotional materials. If you do not want your child’s photo used, please contact the Recreation Department. Inclusion Statement The Piedmont Recreation Department is committed to providing inclusive and equitable programs for all, regardless of gender identity, age, race, health status, national origin, relationship status, sexual orientation, disability, ethnicity, socioeconomic status, and religion. Please contact PRD staff to determine the best fit for your child.
m 3:30pm–5:00p class start and end times
Schoolmates and Preschool Programs have separate refund policies.
Certain programs are listed as being either for girls or boys—PRD recognizes that these terms do not fit every individual. PRD welcomes all cis, trans, non-binary, gender non-conforming, gender queer and any male or female-identified participants.
Cancellations
Facility Preservation Fee (FPF) f
number of classes t dmont residen
n-pie Resident N No 44) R Piedmont included (see p. preservation Fee ity cil fa f (see p. 44) tation avail able lking Transpor Wa w
6
■ 10 Business Days or More prior to the start of the program will receive a full refund or credit to account.
Missed Classes
■ Late Withdrawal Requests after the start of a program will not be issued unless there is an exceptional situation and it is approved by the instructor and PRD staff. A 10% Class Withdrawal Fee will be charged, the prorated amount for any classes attended, and any additional fees (if applicable: non-resident fee, Facility Preservation Fee). Instructors will need to approve the return of any material fees. Credit to account only, no refunds.
225 r$200 N$ ages 8–14 cide if you or tions help you de Activity descrip ven course enjoy what a gi your child would tion Departea Piedmont Recr has to offer. The y, varied an m es itself on the ment (PRD) prid e. id in its Acitivity Gu m course offerings 3:30pm–5:00p ) pt 4–Oct 16 (7× 194115 Wed Se ) t 23–Dec 11 (7× Oc 194116 Wed
A request made:
See pages 35–36 for City map and Community Contacts
When the class minimum is not reached, we reserves the right to either postpone the beginning of the program, or cancel the program and issue refunds.
city of piedmont recreation department 510 420-3070
For each sports program sign-up with a fee of $50 or higher, a surcharge will be added to the program fee, to be deposited into a dedicated fund for preservation and replacement of athletic facilities or maintenance.
