American Liquid Waste - September 2016 by PhxGlobalMedia

SEPTEMBER 2016

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I N SI DE

2016 - 2017 Buyers’ Guide p13

Harris Water Main And Sewers p34

2 A ME RIC AN L IQUID WAS TE S EP T EM BER 2016

Vi s i t Us

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S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 3

SEPTEMBER 2016 | VOLUME 12 | ISSUE 9

CONTENTS

F e at u r e s 8 Business News 13 2016 - 2017 Buyers’ Guide 32 Spotlight

Harris Water Main And Sewers

42 Getting Over Payroll Humps in the Septic Industry 44 ALW Classifieds

Reliable

46 Index of Advertisers

and just plain “good lookin”

dependable

CEO & Publisher Gideon W. Smith

creative director Melissa Kennelly

Senior editor Katherine Nolan

EDITORIAL Manager Heidi Karpinich

Advertising Tracy Rodean

Circulation Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

subscriptions $15.00 per year, or by eligible request.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

4 A ME RIC AN L IQUID WAS TE S EP T EM BER 2016

Built to work the way you work! We specialize in tank customization and customer satisfaction. Whether it’s a slide-in, roll off, hoisted, or portable toilet unit, you can have it the way you like it!

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S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 7

BUSINESS CORNER

Insurance Concerns for Pumpers/Septic Contractors

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

ompanies benefit in many ways from a proper relationship with an insurance company; however, having good insurance is especially important to owners of pumpers and septic contractors. The potential downside that insurance covers for this industry is well worth the premium levied, and the protection given can save a business. Below are a few of the major insurance concerns for pumpers and septic contractors. The Primary Concerns for Pumpers and Septic Contractors In order to effectively run a pumper truck fleet or a septic contracting organization, every aspect of the business must be covered expressly in an insurance contract. There are very few umbrella policies that have the breadth to cover all of the separate needs of these types of companies, as the detail involved with a single aspect of insurance coverage is usually outside of the professional expertise or the financial commitment range of a single firm. Septic contractors must be concerned with accidents that occur both on and off work sites, acts of God, and mistakes made by employees. Because septic work remains in an area long after a company has left the area, a claim can occur years or even decades after the initial work was completed. If a company is involved in a large volume of jobs, then even a few claims can quickly become overwhelming.

8 A ME RIC AN L IQUID WAS TE S EP T EM BER 2016

Pumper truck owners must involve themselves very specifically with the critical components of each truck. Commercial automobiles are viewed as many separate entities coming together to complete a single purpose, and the highly technical nature of the pumper truck invokes this insurance industry standard even more stringently. There is no such thing as a general policy that will adequately cover all of the critical elements of a pumper truck, especially if that truck is used heavily in off-site work. The ability of a pumper truck fleet to operate without a detailed insurance plan is even more limited. Because of the increased volume of labor that a fleet entails, even a few breakdowns can redirect funds away from cash flow enough to severely hamper future jobs. Claims from years prior can keep a pumper fleet company from cultivating work far into the future without the protections of a very detailed set of insurance plans on the trucks and on the business itself. The Types of Insurance You Need In order to protect your business from the different risks and hazards of the septic industry, many different kinds of insurance will usually be involved. Here is a list of the most important types to consider. Commercial General Liability (CGL) Insurance Any company that does business with a pumper truck should keep commercial liability insurance, as this is the only Vi s i t Us

Advanced Enviro-SepticÂ® System

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Proven & Reliable Track Record

Affordable

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S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 9

Simple • High-Performance • Wastewater System Eljen GSF…Your Affordable Treatment Solution For Today’s Wastewater Challenges!

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type of insurance that will protect that company financially from accidents that occur on the site of a job. General liability insurance covers a variety of situations, including personal and property damage, both accidents and acts of God. The general liability policy will cover most, if not all, of the costs that are incurred from human error that result in personal or property damage. Professional Liability Insurance CGL policies do not cover errors and omissions, or judgment errors made by humans such as bad advice to a customer that results in a customer injury or property damage. Professional liability insurance is usually necessary to cover the cost of these accidental occurrences. Pollution Liability Insurance Most CGL policies and professional liability insurance policies have a specific exclusion that keep them from paying for pollution that is classified as a hazard by regulators. This decision is made before a spill or other accident can be truly vetted for its hazardous properties, and it is especially important for pumper trucks and septic companies to protect themselves from this loophole in common insurance policies.

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Business or Commercial Automobile Insurance If you are running a fleet of pumper trucks or your truck is a critical part of your business operations, then you will benefit from a specific policy on the truck(s) for physical damage coverage. Commercial auto policies cover every major piece of the truck separately, meaning that any damage that is done to the pumps, the tank or another piece of important equipment is covered. This is not the case with a GCL. In order for a policy to cover an entire pumper truck, each individual part must usually be written into the policy expressly. Additionally, the personal property that may be in a truck during a damage event will require separate coverage from the truck itself, especially if an accident happens off of a primary work site. Other Types of Insurance In addition to the more common policies mentioned above, a septic contractor may also choose to invest in crime insurance as well as liability coverage for employment practices. Although these insurances may seem extraneous until they are needed, they will often help a company to avoid large payouts for unexpected events. Story by Katherine Nolan

S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 11

2016 - 2017

American Liquid Waste

Buyersâ&#x20AC;&#x2122; Guide w w w. am e r ica nliquidwa ste.co m

SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 13

Advanced Enviro-SepticÂ® System

Passive Onsite Wastewater Treatment & Dispersal Scalable for any Project MD

QPW: 2013 LIC: SMK40495

Passive Non-Mechanical Process

Treatment & Dispersal

Proven & Reliable Track Record

Affordable

www.PresbyEnvironmental.com 800-473-5298

1 4 A ME RIC AN L IQUID WA S T E S EP T EM BER 2016

Vi s i t Us

AERATION SYSTEMS Bio-Microbics 913-422-0707 biomicrobics.com Robuschi USA 704-424-1018 877-424-1020 robuschi.com Westmoor Ltd Sherrill, NY 800-367-0972

ALARMS Omnisite 317-885-6330 omnisite.com

ALTERNATIVE ONSITE SYSTEMS Bio-Microbics, Inc. 800-753-FAST (3278) biomicrobics.com Clarus Environment Products a Zoeller Company 800-928-7867 clarusenvironmental.com

Cassco Bio Labs 314-427-5500 cassico-bio.com

l One Biotechnology 1-800-951-4246 onebiotechnology.com

REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com

Walex Products Company Inc. 800-338-3155 walex.com

CABLE/CABLE ATTACHMENTS

BACTERIA CHEMICALS— SEPTIC/GREASE Bio-Microbics 913-422-0707 biomicrobics.com

Bucks Fabricating 800-233-0867 bucksfab.com w w w. am e r ica nliquidwa ste.co m

Walex Products Company Inc. 800-338-3155 walex.com

CATCH BASIN CLEANERS GapVax Inc. 814-535-6766 gapvax.com

Walex Products Company, Inc 800-338-3155 walex.com

Lely USA 800-334-2763 lelyus.com

COMPUTER SOFTWARE Vac-Con, Inc. 904-284-4200 vac-con.com Vactor Manufacturing 815-672-3171 vactor.com

Clear Computing, Inc. 732-747-0113 clearcomputing.com

Forbest Products Co. 650-757-4786 forbestusa.net

Bucket attachments Grade Blade 319-470-3033 gradeblade.com

Presby Environmental, Inc. 800-473-5298 presbyenvironmental.com

General Pipe Cleaners 800-245-6200 drainbrain.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

Bucket machines

CHEMICALS FOR PORTABLE RESTROOMS

Grade Blade 319-470-3033 gradeblade.com

Armal 866-873-7796 armal.biz

Sewer Equipment 888-477-7901 sewerequipment.com

Five Peaks 866-293-1502 fivepeaks.com

R.S. Technical Services, Inc. 800-767-1974 rstechserv.com Wintac Software 1-800-724-7899 intacinternational.com

CABLE DRAIN CLEANING MACHINES Forbest Products Co. 650-757-4786 forbestusa.net

RouteOptix Inc. 866-926-7849 routeoptix.com

Trash Flow 800-852-5199 trashflow.com

CRANES—TRUCK MOUNT Surco Portable Sanitation Products 1-800-556-0111 surco.com

Del Hydraulics 716-853-7996 del.us.com

SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 15

This System Eliminates the need to strap down each individual unit!

The Johnny Mover

715-723-4450 Stardusk Truck & Equipment 2513 County Hwy 00 Chippewa Falls, WI 54729

The Best Trailer For All Your Portable Toilet Transportation Needs DECALS/SIGNAGE

800-498-3000 www.cesspoolcleaners.com troyd@cesspoolcleaners.net Bright Technologies Hopkins, MI 800-253-0532 brightbeltpress.com

Anchor Graphics Inc. 972-422-4300 anchorgraphics.com Dynamic Decals & Graphics 800-472-0285 dynamicdecals.com

J.C. Gury Company 1-800-903-3385 jcgury.com

Bucks Fabricating 800-233-0867 bucksfab.com

Direct drilling

Bucks Fabricating 800-233-0867 bucksfab.com

DRainfield components Clarus Environment Products a Zoeller Company 800-928-7867 clarusenvironmental.com

Gorman-Rupp Company 419-755-1011 GRpumps.com

DEWATERING Fluid Technology, Inc. 513-241-1600 fluidtechnologyinc.com Aqua-Zyme 979-245-5656 aqua-zyme.com

We Have A Johnny Mover That Fits All Of Your Needs! Smallest To The Largest!

Zoeller Company 502-778-2731 zoeller.com

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Presby Environmental, Inc. 800-473-5298 presbyenvironmental.com Zoeller Company 502-778-2731 zoeller.com

DREDGING Fluid Technology Inc. 513-241-1600 fluidtechnologyinc.com

EDUCATION & TRAINING Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com Bucks Fabricating 800-233-0867 bucksfab.com Vi s i t Us

Clarus Environment Products a Zoeller Company 800-928-7867 clarusenvironmental.com NozzTeq® Inc. 866-620-5915 nozzteq.com

EXCAVATING EQUIPMENT

BENLEE 734-890-6822 BENLEE.com Forbest Products Co. 650-757-4786 forbestusa.net GapVax Inc. 814-535-6766 gapvax.com Grade Blade 319-470-3033 gradeblade.com Keith Huber Inc. 800-334-8237 keithhuber.com

FILTERS REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com

GREASE HANDLINGEQUIPMENT ComVac Systems Inc. 800-243-7986 comvacsystems.com NozzTeq® Inc. 866-620-5915 nozzteq.com

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Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

HAND TOOLS Forbest Products Co. 650-757-4786 forbestusa.net Advanced Infrastructure Technologies 844-669-9537 advancedworld.com

HOSES & NOZZLES—HIGH PRESSURE WATER

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com Vactor Manufacturing 815-672-3171 vactor.com

GapVax Inc. 814-535-6766 gapvax.com General Pump 651-454-6500 generalpump.com Kuriyama of America Inc. 847-755-0360 kuriyama.com NozzTeq® Inc. 866-620-5915 nozzteq.com Standard Equipment 312-829-1919 standardequipment.com

NozzTeq® Inc. 866-620-5915 nozzteq.com Pik Rite Inc. 800-326-9763 pikrite.com ®

Water Cannon Inc. 800-333-9274 watercannon.com

HOSES—VACUUM

Advanced Infrastructure Technologies 844-669-9537 advancedworld.com Dultmeier Sales 800-228-9666 dultmeier.com

Kuriyama of America, Inc. 847-755-0360 kuriyama.com

Abbott Rubber Company Inc. 800-852-1855 pumperhose.com Armstrong Equipment Inc 800-699-7557 vacpump.com ComVac Systems Inc. 800-243-7986 comvacsystems.com Dultmeier Sales 800-228-9666 dultmeier.com GapVax Inc. 814-535-6766 gapvax.com

Plastixs, LLC 888-792-2223 plastixs.com

Texcel 800-231-7116 texcelrubber.com Vactor Manufacturing 815-672-3171 vactor.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

HOSE FITTINGS—VACUUM Armstrong Equipment Inc 800-699-7557 vacpump.com Chandler Equipment Inc. 800-342-0887 chandlerequipment.com

SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 17

ComVac Systems Inc. 800-243-7986 comvacsystems.com

Vactor Manufacturing 815-672-3171 vactor.com

General Pump 651-454-6500 generalpump.com

Dragon Products Ltd. 800-231-8198 modernusa.com GapVax Inc. 814-535-6766 gapvax.com

Muncie Power Products 800-367-7867 munciepower.com Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

HOSE REELS Kuriyama of America, Inc. 847-755-0360 kuriyama.com Pik Rite Inc. 800-326-9763 pikrite.com RABCO Bridgeport, CT 203-335-4033 800-237-2467

Coxreels 800-269-7335 coxreels.com Dultmeier Sales 800-228-9666 dultmeier.co GapVax Inc. 814-535-6766 gapvax.com

1 8 A ME RIC AN L IQUID WA S T E S EP T EM BER 2016

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com Water Cannon Inc. 800-333-9274 watercannon.com

HYDRO EXCAVATION EQUIPMENT

HYDRAULIC PARTS & COMPONENTS

Forbest Products Co. 650-757-4786 forbestusa.net

Armstrong Equip. Service Orange, CA 800-699-7557

GapVax Inc. 814-535-6766 gapvax.com Vi s i t Us

Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com Joe Johnson Equipment 705-733-7700 jjei.com Muncie Power Products, Inc. 800-367-7867 munciepower.com NozzTeq® Inc. 866-620-5915 nozzteq.com Sewer Equipment 888-477-7901 sewerequipment.com

Cam Spray 800-648-5011 camspray.com

Vactor Manufacturing 815-672-3171 vactor.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

GapVax Inc. 814-535-6766 gapvax.com

JETTERS American Jetter 866-944-3569 americanjetter.com w w w. am e r ica nliquidwa ste.co m

Water Cannon Inc. 800-333-9274 watercannon.com

Vactor Manufacturing 815-672-3171 vactor.com

JET/VAC COMBO MACHINES

Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com NozzTeq® Inc. 866-620-5915 nozzteq.com

Forbest Products Co. 650-757-4786 forbestusa.net GapVax Inc. 814-535-6766 gapvax.com Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com

Sewer Equipment 888-477-7901 sewerequipment.com Standard Equipment 312-829-1919 standardequipment.com Transway Systems Inc. Hamilton, ON 800-263-4508

Water Cannon Inc. 800-333-9274 watercannon.com

Vac-Con, Inc. 904-284-4200 vac-con.com

Forbest Products Co. 650-757-4786 forbestusa.net

General Pipe Cleaners 800-245-6200 drainbrain.com Super Products LLC 800-837-9711 superproductsllc.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

Super Products LLC 800-837-9711 superproductsllc.com

Vactor Manufacturing 815-672-3171 vactor.com

Joe Johnson Equipment 705-733-7700 jjei.com Lely USA 800-334-2763 lelyus.com Sewer Equipment 888-477-7901 sewerequipment.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

LEASING FINANCING SERVICES

Commercial Credit Group Inc. 704-731-0031 commercialcreditgroup.com Dragon Products Ltd. 800-231-8198 modernusa.com Liberty Financial Group Inc. 800-422-1844 libertyfg.com Western Equipment Finance 701-665-1647 westernequipmentfinance.com

LOCATORS—PIPE/LEAK VALVE/SEWER Forbest Products Co. 650-757-4786 forbestusa.net

SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 19

Vivax-Metrotech Corp 800-446-3392 vivax-metrotech.com NozzTeq® Inc. 866-620-5915 nozzteq.com

Superior Signal Company LLC 732-251-0800 superiorsignal.com Vactor Manufacturing 815-672-3171 vactor.com Vivax–Metrotech Corp. 800-466-3392 vivax-metrotech.com

LOCKS

Masport Inc. 800-228-4510 masportpump.com Pro-Act Biotech 401-245-7004 bill@proactbiotech.com proactbiotech.com REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com

Surco Portable Sanitation Products 1-800-556-0111 surco.com

Walex Products Company Inc. 800-338-3155 walex.com

NozzTeq® Inc. 866-620-5915 nozzteq.com

ODOR CONTROL PRODUCTS

Walex Products Comany, Inc 800-338-3155 walex.com

Oil spill recovery & clean-up products

Armstrong Equipment Inc 800-699-7557 vacpump.com Best Enterprises, Inc. 800-288-2378 bestenterprises.net

nozzteq.com

Perma-Liner Industries, Inc. 727-507-9749866-336-2568 perma-liner.com Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

Presby Environmental, Inc. 800-473-5298 presbyenvironmental.com

Five Peaks 866-293-1502 fivepeaks.net 2 0 A ME RIC AN L IQUID WA S T E S EP T EM BER 2016

PIPE PLUGS Advanced Infrastructure Technologies 310-534-4000 advancedworld.com Cherne Industries 800-THE-PLUG (843-7584) cherneind.com Logiball Inc. 800-246-5988 logiball.com

RotoSolutions Inc. 800-868-0973 rotosolutions.com

NozzTeq® Inc. 866-620-5915 nozzteq.com

Septronics Inc. 888-565-8908 septronicsinc.com

PORTABLE laundry trailers

Snyder Industries Inc. 402-467-5221 snydernet.com

PIPELINE REHABILITATION/ LINING Bucks Fabricating 800-233-0867 bucksfab.com

Forbest Products Co. 650-757-4786 forbestusa.net

Advanced Drainage Systems, Inc. 800-821-6710 ads-pipe.com Logiball Inc. 800-246-5988 Clarus Environment Products logiball.com a Zoeller Company 800-928-7867 NozzTeq® Inc. clarusenvironmental.com 866-620-5915

Superior Signal Company 732-251-0800 superiorsignal.com

Lock America International, Inc. 800-422-2866 laigroup.com

MISCELLANEOUS

ONSITE SEPTIC SYSTEMS

Cues 800-327-7791 cuesinc.com

JAG Mobile Solutions 800-815-2557 jabmobilesolutions.com

PORTABLE RESTROOM ACCESSORIES & SUPPLIES Five Peaks 866-293-1502 fivepeaks.net Vi s i t Us

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SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 21

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NE ERYO AR ED NE MA S

exaltastudio.com

Pumptec Inc 866-857-7078 pumptec.com Surco Products 800-556-0111 surcopt.com Walex Products Company Inc. 800-338-3155 walex.com

PORTABLE RESTROOMS

Armal, Inc. 770-491-6410 armal.biz

Comforts of Home Services, Inc. 630-906-8002 cohsi.com Five Peaks 866-293-1502 fivepeaks.net

PolyJohn 800-292-1305 polyjohn.com

T Blustar +52 (81) 1534-7304 tblustar.com

PORTABLE RESTROOM SERVICE TRUCKS ComVac Systems Inc. 800-243-7986 comvacsystems.com

2 2 A ME RIC AN L IQUID WA S T E S EP T EM BER 2016

Five Peaks 866-293-1502 fivepeaks.net

Pik Rite, Inc. 800-326-9763 pikrite.com

Laneâ&#x20AC;&#x2122;s Vacuum Tank Inc. Benton, KY 270-527-3569 Ledwell & Son Enterprises 888-533-9355 ledwell.com

Lely Tank & Waste Solutions, LLC 254-938-2564 lelytank.com

Mid-State Tank/ Arthur Custom Tank 800-722-8384 midstatetank.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com Vacutrux Ltd. 519-669-1625 vacutrux.com Vantage Trailers, Inc. 800-826-8245 vantagetrailer.com White River Distributors 870-793-2374 lpgbobtails.com

Vi s i t Us

PORTABLE RESTROOM TRAILERS

PORTABLE Shower trailers

POWER TAKE-OFFS Muncie Power Products, Inc. 800-367-7867 munciepower.com

Black Tie Products 708-675-0825 restroomtrailersonline.com Comforts of Home Services, Inc. 630-906-8002 cohsi.com Five Peaks 866-293-1502 fivepeaks.net F.M. Manufacturing Archbold, OH 419-445-0700 fmmfg.com

JAG Mobile Solutions 800-815-2557 jagmobilesolutions.com

Five Peaks 866-293-1502 fivepeaks.net McKee Farm Technologies 519-669-5720 mckeetechnologies.com

POSITIVE DISPLACEMENT BLOWERS

ComVac Systems Inc. 800-243-7986 comvacsystems.com Chandler Equipment Inc. 800-342-0887 chandlerequipment.com

JAG Mobile Solutions 800-815-2557 jagmobilesolutions.com McKee Farm Technologies 519-669-5720 mckeetechnologies.com

UltraLav 877-301-3837 ultralav.com

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Armstrong Equipment Inc. 714-289-7600 800-699-7557

PORTABLE SINKS

Armstrong Equipment, Inc. 800-699-7557 vacpump.com Forest River, Inc. 574-266-7520 forestriverinc.com/ restroomtrailers.com

PRESSURE WASHERS & SPRAYERS

Masport Inc. 800-228-4510 masportpump.com McKee Farm Technologies 519-669-5720 mckeetechnologies.com

PUMP PARTS & COMPONENTS Armstrong Equipment Inc 800-699-7557 vacpump.com ComVac Systems Inc. 800-243-7986 comvacsystems.com Dragon Products Ltd. 800-231-8198 dragonproductsltd.com Erickson Tank & Pump 509-785-2955 ericksontank.com

Cam Spray 800-648-5011 camspray.com

General Pump 651-454-6500 generalpump.com

Dragon Products Ltd. 800-231-8198 modernusa.com Dultmeier Sales 800-228-9666 dultmeier.com Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com

Gorman-Rupp Company 419-755-1011 GRpumps.com Schult Engineering Princeton, IA 563-289-5808

NLB Corp. 248-624-5555 nlbcorp.com Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

NozzTeqÂ® Inc. 866-620-5915 nozzteq.com Vacuum Sales, Inc. 800-547-7790 vacuumsalesinc.com

Water Cannon Inc. 800-333-9274 watercannon.com

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SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 23

total waste handling solutions

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PUMPS—EFFLUENT/SEWAGE/SUMP Clarus Environment Products a Zoeller Company 800-928-7867 clarusenvironmental.com Dultmeier Sales 800-228-9666 dultmeier.com Liberty Pumps 585-494-1817 liberypumps.com

PUMPS—HIGH PRESSURE WATER Armstrong Equipment, Inc. 800-699-7557 vacpump.com AquaBlast Corp. 800-338-7373 aquablast.com Beall Corp. Salem, OR 800-252-6736 Dultmeier Sales 800-228-9666 dultmeier.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

Water Cannon Inc. 800-333-9274 watercannon.com

NozzTeq® Inc. 866-620-5915 nozzteq.com

Masport Inc. 800-228-4510 masportpump.com

R.S. Technical Services, Inc. 800-767-1974 rstechserv.com

Pik Rite Inc. 800-326-9763 pikrite.com

Sewer Equipment 888-477-7901 sewerequipment.com

Robuschi USA 704-424-1018 877-424-1020 robuschi.com Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

PUMPS—VACUUM/PRESSURE Andert Inc. 860-974-3893 Armstrong Equipment Inc 800-699-7557 vacpump.com

Armstrong Equipment, Inc. 800-699-7557 vacpump.com

GapVax Inc. 814-535-6766 gapvax.com

Chandler Equipment Inc. 800-342-0887 chandlerequipment.com

General Pump 651-454-6500 generalpump.com

ComVac Systems Inc. 800-243-7986 comvacsystems.com

NLB Corp. 248-624-5555 nlbcorp.com

Dultmeier Sales 800-228-9666 dultmeier.com

NozzTeq® Inc. 866-620-5915 nozzteq.com

Elmira Machines Industries Inc. 519-669-1542 wallensteinpumps.ca/ Erickson Tank & Pump 509-785-2955 ericksontank.com

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GapVax Inc. 814-535-6766 gapvax.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com White River Distributors 870-793-2374 lpgbotais.com

PUSH CAMERAS

Vactor Manufacturing 815-672-3171 vactor.com

REPAIR/REBUILDING EQUIPMENT NozzTeq® Inc. 866-620-5915 nozzteq.com

Advanced Infrastructure Technologies 310-534-4000 advancedworld.com

RENTAL EQUIPMENT

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

Riser Lids BENLEE 734-890-6822 BENLEE.com Forbest Products Co. 650-757-4786 forbestusa.net Joe Johnson Equipment 705-733-7700 jjei.com

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

RODDING MACHINES Advanced Infrastructure Technologies 844-669-9537 advancedworld.com

SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 25

Sewer Equipment 888-477-7901 sewerequipment.com

Flo Trend Systems Inc. 713-699-0152 flotrend.com

ROLL-OFF CONTAINERS

Joe Johnson Equipment 705-733-7700 jjei.com

ROOT CONTROL PRODUCTS BENLEE 734-890-6822 BENLEE.com

NozzTeq® Inc. 866-620-5915 nozzteq.com

RABCO Bridgeport, CT 203-335-4033 800-237-2467

SEPTIC DRAINFIELD RESTORATION Bio-Microbics, Inc. 800-753-FAST (3278) biomicrobics.com

REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com Bucks Fabricating 800-233-0867 bucksfab.com

Dragon Products 800-231-8198 dragonproductsltd.com

SAFETY EQUIPMENT & TRAINING Coxreels 800-269-7335 coxreels.com

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

Presby Environmental, Inc. 800-473-5298 presbyenvironmental.com

REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com Septic Drainer 518-812-0000 septicdrainer.com Zoeller Company 502-778-2731 zoeller.com

NLB Corp. 248-624-5555 nlbcorp.com

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SEPTIC SYSTEM COMPONENTS

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

Snyder Industries Inc. 402-467-5221 snydernet.com

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

Snyder Industries Inc. 402-467-5221 snydernet.com

SLUDGE SAMPLER / CORE SAMPLER Presby Environmental, Inc. 800-473-5298 presbyenvironmental.com Quanics Inc. 877-QUANICS (782-6427) quanics.net Roth Global Plastics 866-943-7256 roth-usa.com Snyder Industries Inc. 402-467-5221 snydernet.com Walex Products Company Inc. 800-338-3155 walex.com

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Raven Environmental Products 314-822-1197 ravenep.com

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Dragon Products 800-231-8198 dragonproductsltd.com

Sewer Cameras

Vivax-Metrotech Corp 1-408-734-1400 vivax-metrotech.com

TANK PARTS & COMPONENTS Armstrong Equipment Inc 800-699-7557 vacpump.com

Bucks Fabricating 800-233-0867 bucksfab.com Dultmeier Sales 800-228-9666 dultmeier.com Five Peaks 866-293-1502 fivepeaks.com

ComVac Systems Inc. 800-243-7986 comvacsystems.com Minimizer 800-248-3555 minimizer.com

TV INSPECTION EQUIPMENT Advanced Infrastructure Technologies 844-669-9537 advancedworld.com Cues 800-327-7791 cuesinc.com

ComVac Systems Inc. 800-243-7986 comvacsystems.com Elmira Machines Industries Inc. 519-669-1542 wallensteinpumps.ca/ Masport Inc. 800-228-4510 masportpump.com

CUES 800-327-7791 cuesinc.com

Forbest Products Co. 650-757-4786 forbestusa.net

General Pipe Cleaners 800-245-6200 drainbrain.com

SEPTIC TANKS—POLY Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

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Chandler Equipment Inc. 800-342-0887 chandlerequipment.com

Containment Solutions 877-CSI-Tank containmentsolution.com

Bucks Fabricating 800-233-0867 bucksfab.com

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Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com Walex Products Company Inc. 800-338-3155 walex.com

Joe Johnson Equipment 705-733-7700 jjei.com NozzTeq® Inc. 866-620-5915 nozzteq.com

SE P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 27

R.S. Technical Services, Inc. 800-767-1974 rstechserv.com

Vivax-Metrotech Corp 1-408-734-1400 vivax-metrotech.com

VACUUM TRUCKS/TRAILERS—SEPTIC Acro Trailer Company Springfield, MO 417-862-1758

Bucks Fabricating 800-233-0867 bucksfab.com

BENLEE 734-890-6822 BENLEE.com ComVac Systems Inc. 800-243-7986 comvacsystems.com Erickson Tank & Pump 509-785-2955 ericksontank.com GapVax Inc. 814-535-6766 gapvax.com

VACUUM TRUCKS/TRAILERS—INDUSTRIAL, WET/ DRY, HAZARDOUS Lely Tank & Waste Solutions, LLC 254-938-2564 800-367-5359 lelytank.com

Mid-State Tank/ Arthur Custom Tank 800-722-8384 midstatetank.com

Pik Rite, Inc. 800-326-9763 pikrite.com

Robinson Vacuum Tanks 814-933-0927 robinsontanks.com

Vantage Trailers, Inc. 800-826-8245 vantagetrailer.com Vacutrux Ltd. 519-669-1625 vacutrux.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com White River Distributors 870-793-2374 LPGBotais.com

2 8 A ME RIC AN L IQUID WA S T E S EP T EM BER 2016

Acro Trailer Company 417-862-1758

BENLEE 734-890-6822 BENLEE.com

Bucks Fabricating 800-233-0867 bucksfab.com ComVac Systems Inc. 800-243-7986 comvacsystems.com GapVax Inc. 888-442-7829 gapvax.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

Vantage Trailers, Inc. 800-826-8245 vantagetrailer.com White River Distributors 870-793-2374 LPGBotais.com

VACUUM TRUCKS/TRAILERS—INDUSTRIAL, WET/ DRY, NON-HAZARDOUS

BENLEE 734-890-6822 BENLEE.com

Dragon Products 800-231-8198 dragonproductsltd.com

Ledwell & Sons Enterprises 888-533-9355 ledwell.com Standard Equipment 312-829-1919 standardequipment.com

Bucks Fabricating 800-233-0867 bucksfab.com

Dragon Products Ltd. 800-231-8198 modernusa.com GapVax Inc. 814-535-6766 gapvax.com

Super Products LLC 800-837-9711 superproductsllc.com

Joe Johnson Equipment 705-733-7700 jjei.com

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White River Distributors 870-793-2374 LPGBotais.com

Ledwell & Sons Enterprises 888-533-9355 ledwell.com

Vac-Con, Inc. 904-284-4200 vac-con.com Vacutrux Ltd. 519-669-1625 vacutrux.com

Lely Tank & Waste Solutions, LLC 254-938-2564 800-367-5359 lelytank.com

Waterblasting Equipment Advanced Infrastructure Technologies 844-669-9537 advancedworld.com Joe Johnson Equipment 705-733-7700 jjei.com

Mid-State Tank/ Arthur Custom Tank 800-722-8384 midstatetank.com

Super Products LLC 800-837-9711 superproductsllc.com

Vacuum Sales Inc. 800-547-7790 vacuumsalesinc.com

Water Cannon Inc. 800-333-9274 watercannon.com

DoN’t see your company? Make sure you are included in next year’s Buyers’ Guide by calling (866) 418-4400 ext. 1 to sign up today!

NLB Corp. 248-624-5555 nlbcorp.com NozzTeq® Inc. 866-620-5915 nozzteq.com

Vantage Trailers, Inc. 800-826-8245 vantagetrailer.com

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S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 31

SPOTLIGHT

INDEX

Harris Water Main and Sewers

arris Water Main and Sewers has been serving the plumbing needs of New York City for nearly a century. Established by Abraham Harris in 1918, just after World War I, the company began with a single crew and focused primarily on internal plumbing. Upon his return from serving in WWII, Abraham’s son, Paul, pursued studies in design, blueprint reading and business administration at night, while working for different plumbers and heating companies throughout the city to learn every aspect of the business, before beginning to work full time at the company his father founded. After completing his Journeyman Plumber requirements, Paul went on to pass the Master Plumber exam, and began to expand Harris Water Main and Sewers into a company that offered sub-surface services. The company found great success on the industrial and commercial aspects of plumbing, and as the company grew and expanded, Paul was joined by Steven Kogel in 1975, who currently holds the Master Plumber License. In 2004, Brett Kogel, Steven’s son, Paul’s grandson, and Abraham’s great-grandson came on board, making Harris Water Main and Sewers a fourthgeneration family run business. For our spotlight this month, we spoke with Brett Kogel about all aspects of running his company. American Liquid Waste Magazine (ALW) Can you tell me a little bit how your family’s company came to be where it is now? Brett Kogel of Harris Water Main and Sewers (HWM) We were originally established in 1918 by my great-grandfather.

3 2 A ME RIC AN L IQUID WA S TE S EP T EM BER 2016

It was a small one crew company that focused primarily on internal plumbing, and after WWII, my grandfather decided to come into the business, and essentially grew it from that point. He saw the opportunity to go from “internal plumber” to “sub-surface plumber” doing roadways. Each generation has grown it a little more to the point where we currently stand. ALW: Can you tell me about your background, including a few words about your education and training? Did you always plan to go into the family business? HWM: I definitely didn’t. I graduated college with a major in Communications. After college I wanted to experience the business world on my own, I didn’t want to just step in to where I was supposed to be. My initial six years after college I worked for a banking firm. Eventually I was able to take everything I learned in the business world and bring it back to the family business, the stuff you can’t learn in school, which was perfect timing, because everything was starting to change right then in terms of internet and marketing. ALW: What changes or modifications have you made since coming on board? HWM: We had to redevelop our web-based platform. From paid marketing on the web to an SEO strategy so we would show up on Google organically, really transitioning from yellow book era to a web-based era. One thing we were able Vi s i t Us

to identify is you can’t purchase 95 years in business. 95 years in business really sells itself, it added to our marketing. ALW: How do you make sure you keep your business model fresh and relevant? HWM: We work directly with DEP (Department of Environmental Protection) and DOT (Department of Transportation) in New York City all day every day, and every week they’re coming up with new codes and new rules that we must follow, which keeps us on our toes. Sometimes more than we’d like to be. A major change goes into effect on August 8th. The DOT, to protect the roadways, is requiring plumbers to restore a concrete base below the roadway on every single excavation we make. Historically, we could resurface existing concrete with one and a half times in asphalt. If there was a foot of concrete, you could replace with asphalt, but they’d want one and a half foot of asphalt. For years the commissioner and DOT have been going back and forth, saying that asphalt doesn’t hold up as well, so we knew it was coming. Then the DOT notified the licensed plumber 60 days ago that we were being required to replace all roadway bases with concrete this Monday the 8th. ALW: What equipment and procedural changes does the new rule require of you?

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HWM: We have to purchase and staff up for people to utilize cement trucks, special trucks to mobilize and remove steel roadway plates and purchase roadway plates, and staff to manage this aspect of this business. We’ll have to change the way we operate for a couple of weeks. We’ll have to redesignate the installation crews to work on restoration on a temporary basis. ALW: And prior to this did you do work with concrete? HWM: We did work with some concrete, but it was easier to use asphalt for the larger projects. The concrete is a multistage process that adds a lot of time to the excavation. ALW: Talking about the breakdown of your company, what kind of properties do you work with primarily? HWM: The split is 55% residential, 20% new construction, 15% commercial. ALW: You don’t directly work for the city but with the city? HWM: Correct, any property owner in all five boroughs. If it’s the clean water going in or the dirty water coming out, we work on it. ALW: What challenges does working in New York City particularly present? HWM: A good portion of our work is that everything was

S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 33

built with older lead pipes and clay pipes. The infrastructure is quite old. We are constantly encountering problems with older pipes whether it’s from the private owner or the city. The positive of working with the city is that they are quick to fix and they respond to us very quickly. They are set up to respond to “emergencies” that come about once we’re working with an open roadway. They have the capacity to respond to things much better throughout the city, with all industries then they would 45 years ago. They may have taken days to get to the location to investigate, whereas today, it’s often in the same hour. All the underground utilities are definitely piled on top of each other, which does become a challenge. A lot of times when we are installing new connections to the city main for new construction, there will be other utilities blocking access to the city main. The DEP always requires the wet connection to go straight, and oftentimes there are a few utilities in the way requiring the wet connection to be off-set, which means we have to specifically request the angle with sketches. ALW: Can you explain that process? HWM: We’ll submit a sketch requesting that the new wet connection is installed on a 45-degree angle, for example, to work around a 6-in. gas main that is 4-in. away from the city water main, to allow it to go straight. It’s a very quick process. 3 4 A ME RIC AN L IQUID WA S TE S EP T EM BER 2016

We get all the measurements from the on-site foreman. We have a sketch template that we utilize, drop in the details and email it to the DEP office, which will respond with a question or respond with a formal approval, and the approval letter must be on-site when the DEP crew arrives to complete their installation. No private company is allowed to install anything on the city main. Everything else on the street the licensed and bonded plumber can complete, but on the city main itself, it must be the DEP. Another difference about New York City, is that in a lot of other areas the homeowner is only responsible to the property line, but the homeowner is responsible throughout the street. They’re responsible for everything up until the city main, including the connection that the city installed. ALW: Do you run into many properties that have shared connections with other properties? HWM: A lot of them have been rectified by this point in time. You might see it in a row of houses that was built differently, at one point. The challenge with those are that if one person has a problem it may affect a whole group of houses. Most people have invested and gotten their own connection to the city. Back in the 70s and 80s it was more cost effective to make sure you had your own connection. About once a month we’ll see multiple structures that share a water main. Vi s i t Us

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ALW: How about commercially? Do different businesses in a single property ever want their own connection? HWM: Legally it’s one water main per block and lot. Some buildings will do their separation on the inside of the building which is not the type of work we do. We get called about this all the time actually where commercial tenants want to bring in multiple water mains. But it’s one water main and one sewer per block and lot. Once they subdivide a building it has its own tax lot and block. Those cases where old building have multiple mains or shared mains are grandfathered in, but if someone is going to do work on the pipes they’ll be required to separate. It comes up a lot with the sale of a home, we just had an example of that on the Upper East Side. Two beautiful multi-million brownstones had a shared sewer line. Our customer wanted to sell their home, and a clause in the contract said they had to put in their own main. The main sewer line was running from the neighbor’s through the wall into the client’s home. We had to cap it off through the wall and then run a brand new sewer line out to the street after a formal DEP approval.

3 6 A ME RIC AN L IQUID WA S TE S EP T EM BER 2016

ALW: What sort of logistical complications do you face with working in the city? With getting supplies or staffing? HWM: Materials are not a problem. We stock all of our materials in our warehouse and have a specified person in our warehouse who manages inventory. We have five applicants who come in for a job every day; it’s finding people with experience that’s the problem. In this industry, it’s really a specialty industry. Out of 10,000 plumbers in New York City, there’s only a handful who have the license and the bond or experience with DOT to perform the subsurface installation. All of our work is the subsurface work. ALW: When did you go fully subsurface? HWM: About 25 years ago, maybe 30. Originally it was in addition to internal plumbing, around 40 years ago. ALW: Can you talk a bit about your business strategy? HWM: When I was a little kid my grandfather used to tell me don’t go to school to be a doctor, don’t go to school to be a lawyer. You need to be a plumber. I thought he was being crazy, but as I got older I saw how right he was. Every building has water mains and every building has sewers, and not

Vi s i t Us

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S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 37

Phone: 800.422.1844 ext.112 Fax: 888.883.9380

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everyone can perform that work. It’s not that we have a corner on the market, but we’re specialized enough in something that will always be needed. There’s more than enough work. There’s few guys that can do it, as opposed to the internal stuff where there are thousands. ALW: How many employees do you have? HWM: Including the office staff and managers we are at 44 employees. ALW: How many crews do you have out in a day? HWM: Between 6 and 8 crews a day. ALW: Who does your marketing? HWM: I do a lot of it myself. We have one outside firm who manages our online marketing strategy. ALW: Who trains your employees? HWM: There’s a process set up. When a new employee is hired, he’s classified as a helper or junior technician. And then that junior technician will work hand-in-hand with one of the twenty-year employees we have; we have about 10, they’re our foremen. This is all in conjunction with our monthly classes that we offer, monthly meetings where we go over new processes. Meetings where we go over new internal processes as well as new processes implemented by the city. ALW: How often do you introduce new processes? HWM: It feels like every second. At least every other week, whether it’s in the office or in the field. ALW: Tell us about where you run things from? HWM: Everything’s in Brooklyn. It’s been at our site in East New York for 60 years. This site is our main office and warehouse. ALW: Do you own that and does that give your company an edge as opposed to having to lease? HWM: Yes, definitely. We’re looking for an additional space, and because Brooklyn is booming, it’s a huge challenge. We always say that my grandfather would not believe what’s going on in terms of building and availability. ALW: What trucks and major equipment are in your fleet? HWM: We have a fleet of dump trucks which the crew drives to the designated location every day, as well as a fleet of backhoes that are used for excavating the roadway and sidewalk. We have a group of Mack tracks which are used for carting debris. We’re going to be adding a cement truck and boom trucks for shifting and removing roadway plates. w w w. am er ica nliquidwa ste.co m

ALW: How much are your rates going to go up with the cement change? HWM: We are working on a model where there’s a possibility where it may not have to go up. The industry is going to dictate what has to go on, so we’re working on a model where we can keep prices in line to where they currently are. ALW: What would you say is your major source of clients? HWM: Emergency-based work. If a water main breaks and there is water surfacing in the roadway. The city will issue them with a notice of violation, called a three-day notice, that they must have fixed within 72 hours. With a sewer it’s called a cease and desist notice, informing the homeowner that there is break in the sewer line causing a problem with the roadway, saying they must have it repaired. ALW: How do people generally find you? HWM: We have a strong referral based business because of the brand. And the average consumer goes straight to the internet, so you have to have a strong presence there. ALW: You must not have very many repeat customers, because of the nature of your work? HWM: With new construction, and with people who own multiple properties, we do, but otherwise no. We tell our customers it should last you and your child’s lifetime. You’ll never see us again. ALW: What is the single most challenging aspect of your business? HWM: Working in circumstances where you don’t ever know what you’re going to encounter below the roadway when you open it up. Also, keeping up with constantly changing requirements from the DEP and DOT. ALW: What is the most rewarding thing about working with water mains and sewers? HWM: There’s no better feeling than when you can actually help a person. We encounter people all the time where the city is going to turn off their water or the contractor is taking advantage of them, and we can give them a reasonable price and fix their service in the same day or the next day. It’s nice to be able to do that sometimes. Story by Katherine Nolan

RESOURCES: http://www.harriswatermainandsewers.com/about Interview with Brett Kogel, owner of Harris Water Main and Sewer S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 39

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S EVolume P T E M38 B E RWaste 2 0 1Expo 6 A MMay E R I2016 C A NThe LI QHauler UI D WASTE 41 Magazine 33

BUSINESS CORNER

Getting Over Payroll Humps in the Septic Industry

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

ayroll issues are especially important to keep at bay in the septic industry because of the on-time nature of the industry. If you are a small business owner in the septic industry, you will need to monitor the payroll process on a regular basis in order to ensure the satisfaction of your employees, and as such, your customers. Federal Holidays If you are working around federal holidays, then bank closures may sneak up unexpectedly and cause you to miss payroll. This is a huge problem if you have a payroll mishap during a holiday. You can help to avoid this issue if you print your schedule for your payroll dates and pay periods. This will let everyone know the day that payroll is given out even if there is a holiday coming up. Check your state to see if it has specific laws about employee pay during periods like this. For instance, Texas Labor Code Chapter 61 actually mandates that employers make the paydays public. If no payday is publicly noted within the company, then the state normalizes two paydays on the 1st and 15th. Finally, if a federal holiday stops an employee from being paid on the mandated payday, the employer must pay those wages on a different business day that the employee requests.

buzzword for the technology that will help you keep up iwth your payroll humps, but even an HRI has its failures from time to time. If you are outsourcing into the cloud, you may have to deal with server failures that could delay and maybe cancel your payroll. One way to circumvent these problems is to make sure that the uptime guarantee of the host is up to market standards. You should also ask about redundant servers - an infrastructure that will redirect you to a backup host with the same information that has been automatically copied from the primary source. This will ensure that your payroll does not miss a beat even if there is a technical problem with your primary server. In most cases, a septic company will need to outsource payroll to a dedicated company instead of taking it on in house, especially if the company is scaling to the level of large municipal clients. Most septic companies simply do not have the room for a full IT staff as well as front line employees, and no one has the time to wear two hats as a security and infrastructure specialist along with the duties of day to day operation. The ongoing cost of maintaining this kind of department is huge as well. These funds can and should be used to improve service to clients. Save yourself some time and look for a specialist company that can get the job done rather than trying to take your payroll in house.

HRI Systems A human resources information (HRI) system is the

Problems in Time Records In most cases, the hours of your employees will be recorded

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through an automated reader. Although this reduces the chance of human error, there are other types of errors that actually have a chance to increase if you are not careful. Computers can completely misread a time card. If there is a problem with a computer, it will usually be more widespread, because the computer will make the same mistake over and over again. If you discern a trend in the way that your payroll is being implemented, then you can look to your IT infrastructure rather than to an individual human error. Although you want to upgrade to an automated time record system as soon as possible, there are still human errors that you need to look out for. There should be a very precise procedure that allows for employees to clock out so that they never forget. It can take quite some time to find an individual record that is based on a single employee error in an automated system. Making the investment to verify your time records and scanning them for errors through an in house clerk is usually a good investment. If you do not have a dedicated payroll clerk, then you can assign this to a general admin. Keep in mind there are certain tasks that an outsourced payroll specialist will be able to perform much more quickly. Employee Leaves of Absence Leaves of absence may become an issue within the septic industry because of the nature of the work. Make yourself w w w. am er ica nliquidwa ste.co m

familiar with the Family Medical Leave Act. Employees that use this in an intermittent fashion may cause delays in payroll because of the administrative hassle, so make sure that you always keep an open line of communication with your benefits specialist if you are conducting payroll in house. Noting the exceptions that come from federal mandates are very important for your current payroll and your taxes that year. Increasing Pay You may also experience hiccups when you get ready to increase the pay of your employees in the septic industry as well! Make sure that any system that you implement has the ability to apply pay increases in a retroactive manner. You may not be able to change the payroll quickly enough to apply a pay hike in the same period that you want to give it. Stay in touch with your employees during this time, and make sure that they understand they will get the money you have promised to them; it may just take a few weeks for the changes to fully solidify. The septic industry is an unpredictable one, so you may face challenges that are different from those above. However, keeping tabs on these problems should ensure that most of your payroll problems are at a minimum. Story by Katherine Nolan S E P T E M B E R 2 0 1 6 A M E R I C A N LI Q UI D WASTE 43

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INDEX Abbot Rubber Company, Inc . . . . . . . . . . . . . . . . . . 11 800-852-1855 / pumperhose.com

Coxreels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 800-269-7335 / coxreels.com

Nozzteq Inc... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 866-620-5915 / nozzteq.com

Anchor Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 800-875-7859 / anchorgraphics.com

Cusi Technology Co. . . . . . . . . . . . . . . . . . . . . . . . . . . 40 915-275-4144 / cusitec.com

Petersen Products Company. . . . . . . . . . . . . . . . . . .31 800-669-1434 / pipeplug.com

Aqua-Zyme Disposal Systems Inc. . . . . . . . . . . . . . 46 979-245-5656 / aqua-zyme.com

Dragon Products Ltd. . . . . . . . . . . . . . . . . . . . . . 2, 3, 24 877-783-5538 / dragonproductsltd.com

Pik Rite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 800-326-9763 / pikrite.com

Armal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 866-873-7796 / armal.biz

Dynamic Decals & Graphics Inc.. . . . . . . . . . . . . . . .44 800-472-0285 / dynamicdecals.com

PolyJohn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 800-292-1305 / polyjohn.com

Arthur Products.. . . . . . . . . . . . . . . . . . . . . . . . 4, 36, 38, 800-322-0510 / arthurproducts.com

Eljen Corporation.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 888-444-1359/ eljen.com

Presby Environmental. . . . . . . . . . . . . . . . . . . . . . . 9, 14 800-473-5298 / presbyenvironmental.com

Banjo Liquid Handling Products. . . . . . . . . . . . . . . FC 765-362-7367 / banjocorp.com

FM Manufacturing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 877-889-2246/ fmmfg.com

RSC II, Inc. (Septic Drainer). . . . . . . . . . . . . . . . . . . . . 10 518-812-0000 / septicdrainer.com

Benlee. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 734-722-8100 / benlee.com

Forbest Products Co.. . . . . . . . . . . . . . . . . . . . . . . . . . . 7 888-442-7829/ forbestusa.net

Paul Swoyer Septics. . . . . . . . . . . . . . . . . . . . . . . . . . . 33 830-935-4936 / paulswoyerseptics.com

Black Tie Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 877-253-3533 / restroomtrailersonline.com

Hot Jet USA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 800-213-3272 / hotjetusa.com

Standard Equipment Company. . . . . . . . . . . . . . . . 44 312-208-6373 / standardequipment.com

Bright Dyes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 800-394-0678 / brightdyes.com

J & B Waste Applications Inc.. . . . . . . . . . . . . . . . . . . 44 618-569-5222 / jbwaste82@gmail.com

Vacuum Sales, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 800-547-7790 / vacsalesinc.com

Cesspool Cleaners . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 800-498-3000 / cesspoolcleaners.com

J.C. Gury Company, Inc. . . . . . . . . . . . . . . . . . . . . . . . 10 800-903-3385 / jcgury.com

Vantage Trailers, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 800-826-8245 / vantagetrailer.com

Cobra Technologies. . . . . . . . . . . . . . . . . . . . . . . . . . . 30 800-443-3761 / cobratec.com

Lely Tank & Waste Solutions . . . . . . . . . . . . . . . . . . . BC 800-367-5359 / lelytank.com

Water Cannon . . . . . . . . . . . . . . . . . . . . . . . . . . 5, 29, 35 800-333-WASH(9274) / watercannon.com

Comforts of Home. . . . . . . . . . . . . . . . . . . . . . . . . . 6, 22 877-382-2935 / cohsi.com

Liberty Financial Group Inc. . . . . . . . . . . . . . . . . 18, 38 800-422-1844 / libertyfg.com

Westmoor Ltd.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 26 800-367-0972 / westmoorltd.com

Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Masport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Sig 01 Com ALW Vac 01-84 0908 8/23/08 12:43 PM Page 81 800-243-7986 / comvacsystems.com 800-228-4510 / www.masportpump.com

Wholesale Magnetic Signs. . . . . . . . . . . . . . . . . . . . . 28 dotnumberstore.com

Mid-State Tank Co., Inc.. . . . . . . . . . . . . . . . . . . . . . . . 31 800-722-8384 / midstatetank.com

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IN A SELF-SERVICE WORLD. At PolyJohn, we specialize in personally serving up fast, simple solutions so small problems don’t become major meltdowns. That type of hands-on support might seem rare these days, but we still believe in setting a higher standard. It’s about manufacturing our own quality products and providing real support from people who really care. Add it all up and you’ve got a delivery time that’s weeks faster than the other guys. And that means more time for what matters most — growing your business. So leave the sticky situations to us. 800-292-1305 www.polyjohn.com

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