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Speak up and responsibility for Compliance.
We promptly report any identified or potential compliance violations to support the Code.
We are all accountable for the reputation of PharmaNest. We expect employees to act ethically and responsibly at all times in accordance with our values and standards, the Code and the Company’s policies and applicable procedures. With this commitment we also have the responsibility to “speak up” and report any identified or potential violations of the Code or the Company’s policies and applicable procedures.
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As such, all employees must report any identified or potential violations promptly to their manager or the Human Resources, Legal or Compliance Departments. All reports of potential non-compliance with the Code or the Company’s policies and applicable procedures made in good faith will be reviewed and investigated.
At times, conditions may exist in which making the right decision may be challenging. We provide multiple resources for employees to ask questions and raise concerns. Employees should contact their manager or the Human Resources, Legal or Compliance Departments if they are unclear about any aspect of this Code or are unsure how to respond to an issue that the Code or the Company’s policies do not address.
We also seek to maintain the confidentiality of employees reporting identified or potential compliance violations, unless disclosure is otherwise required by law or for the conduct of the investigation. Employees may also make reports anonymously as follows:
TO REPORT A KNOWN OR POTENTIAL VIOLATION REGARDING EMPLOYEES, BUSINESS PARTNERS OR BUSINESS ACTIVITIES
Complains
We believe product safety and quality are critical to our mission. PharmaNest is committed to the quality of the services and solutions that we provide. We must immediately report (within one business day) any suspected quality issue that might compromise the safety of patients, for instance patients that participate to clinical studies where our solutions are used.
We develop, implement and train our team to receive , investigate, remediate quality issues and concerns in general. To report and raise a quality concern, please use the link at the bottom of the home page of our website, or here