How Does a Healthcare Incident Reporting System Work? As patient safety continues to be a cause for concern worldwide, many organizations are implementing incident reporting software to identify safety risks and facilitate learning. But how does a healthcare incident reporting system work? Read on to find out. Incident reporting systems have long been used in high-risk industries – nuclear, railway, fire, and aviation – with tremendous success. Although these systems are relatively new to healthcare, they are quickly becoming a cornerstone for improving patient and employee safety, according to the World Health Organization. Healthcare incident reporting software is designed to gather information around safety at an organizational level which can be then translated to individual or organizational learning. Moreover, analyzing incident reports can be helpful in creating new policies and procedures to reduce the likelihood of recurrence of past incidents. An incident reporting system also provides frontline caregivers a mechanism to raise concerns, providing voice to clinicians. Although different types of incident reporting software have their own unique functionalities, the most effective systems, like Performance Health Partners’, are built specifically with healthcare in mind. The healthcare incident reporting system works as follows: Step 1: Staff submits report
The healthcare professional who witnessed the event (medication error, employee injury, fall, medical device malfunction, etc.) or near miss – or the first staff member who was notified about it – submits a report using the incident reporting software.