Finance & Online Shop Assistant Job description

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Finance & Online Shop Assistant

The Barn, Bergvliet, Cape Town

Location: Dreyersdal Farm, Bergvliet, Cape Town

Reports to: Perfect Lifestyle Curator

Employment Type: Fixed Term - onsite

ABOUT PERFECT HIDEAWAYS

PH Living is part of the Perfect Hideaways family, a boutique hospitality and lifestyle brand dedicated to creating beautiful, memorable experiences for our guests. At PH Living, we curate a selection of unique home and lifestyle products that reflect our passion for quality, design, and thoughtful living. Our team is small, close-knit, and driven by creativity, collaboration, and a commitment to exceptional service.

OVERVIEW

PH Living, part of the Perfect Hideaways collection, is seeking a motivated and detail-oriented Finance & Shop Assistant to support our retail operations and the financial administration thereof.. This role combines shop and e-commerce management with basic accounting and office support, ideal for someone who enjoys variety and thrives in a collaborative, hands-on environment.

KEY RESPONSIBILITIES

Inventory Management & Stock Take

• Receive and unpack stock; record accurately into inventory systems.

• Assist in regular stock takes and inventory reconciliations.

• Monitor stock levels and update online listings accordingly.

• Report stock discrepancies to the Manager and recommend solutions.

Online Shop Operations

Upload and manage product listings, descriptions, pricing, and images.

• Process customer orders, returns, and refunds promptly.

• Pack and prepare customer orders for dispatch.

• Coordinate with suppliers, couriers, and warehouse staff as needed.

• Ensure accurate record-keeping of all sales and stock movements.

Financial Assistance

• Payments to suppliers

Saving of all invoices to Google drive

• Assist with daily sales reconciliations and financial record updates.

• Support the Manager with budgeting, invoicing, and expense tracking. Prepare basic financial reports (sales summaries, profit margins, etc.).

• Verify supplier invoices and purchase orders for accuracy.

Customer Service

Finance & Online Shop Assistant

The

Barn, Bergvliet, Cape Town

• Respond to online customer inquiries and resolve issues professionally.

• Maintain a positive and helpful brand image in all communications.

Administrative Support

• Help organize schedules, documents, and general office tasks.

• Support marketing activities such as promotions and social media updates.

REQUIREMENTS

• Matric and Bookkeeping qualifications

• Proven experience in e-commerce operations or online retail.

Strong numerical and financial accuracy, basic accounting knowledge preferred.

• Proficiency with online shop platforms (e.g., Shopify, WooCommerce, Etsy) and Excel/Google Sheets.

Good understanding of inventory management and order fulfilment processes.

• Excellent organizational, communication, and time management skills.

• Ability to work independently and support a small team.

• Meticulous attention to detail and commitment to accuracy in financial and stock records.

Ready to join us? Send your CV and a short intro to lisa@perfecthideaways.co.za — we can’t wait to meet you!

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