The Pentegra Bravo! Awards Overview The Pentegra Employee Rewards Program will be established to help encourage and reward outstanding performance by Pentegra employees. There will be several levels of recognition available to employees. Gifts and notifications will be rewarded based upon the number of Employee Reward Recognition Points an employee receives. These points can accumulate without expiration. Points will be given in a variety of ways, for a variety of reasons. A manager, peer, customer, or vendor can award a Pentegra employee point for outstanding service, for exceeding customer expectations, for going above and beyond the call of duty, for suggesting improvements in the way we do what we do. Through the Namely system, we will keep track of each employee’s points. Employees will be able to log into the Namely system and view how many points they have, as well as the items they are eligible to receive. An online catalogue of gift items which they are eligible to redeem points for will be available on our sharepoint site. When an employee receives a recognition point, in addition to a congratulatory email, they will have a Bravo! Awards sticker placed in their work area. We will kick off the program via an email blast to all employees which will contain specifics in regard to the program as well as a video to try to create some engagement and “buzz” around this initiative.We will then follow up with a flipbook which contains the various items they can receive as well as the points each “cost”.
Having great employees who go the extra mile... that’s an
advantage.
PENTEGRA BRAVO! REWARDS PROGRAM NOMINATION CRITERIA Employee should meet one of the criteria below to be nominated for the Pentegra employee rewards program 1. Demonstrates excellence in overall work performance - Accepts responsibilities and performs duties above and beyond what is normally expected - Demonstrates extensive knowledge and competence in a wide array of work related topics - Uses knowledge and expertise to troubleshoot/solve problems quickly - Handles a large workload effectively and in a timely fashion - Completes tasks with little description, direction, or supervision - Exhibits a high degree of professionalism - Serves as a checkpoint for quality control 2. Promotes positive morale through a congenial, supportive attitude and by providing service to others - Interacts with others in a positive and enthusiastic manner - Commands the respect of co-workers, supervisor/manager, and clients alike - Assists others with both personal and professional challenges that impact work life - Remains calm and assured in a crisis or difficult situation while helping others get through the crisis - Provides services which are outside the scope of the job - Acts as a team player and encourages teamwork in others 3. Puts forth an effort to improve self as well as to develop and recognize others - Acts as a mentor for others by providing advice, guidance, feedback, and encouragement - Helps to integrate new employees into the work environment - Shares personal knowledge and skills with others in an effort to train them - Recognizes other’s special events and/or accomplishments, either publicly or privately - Takes the initiative to improve individual skills and knowledge 4. Exhibits initiative and creativity resulting in improved operating efficiency of the department and/or company - Suggests and/or develops new work methods that increase productivity, and/or - save time and money - Reorganizes work to increase effectiveness - Eliminates unnecessary steps or actions for delivering services - Identifies and addresses work problems
5. Enhances the image of the department and/or company - Serves on company related committees that promote the department/ - company and its employees - Works with groups outside the department/company to promote the welfare - of staff, students, and clients - Performs work that has brought attention and distinction to the department/ company - Develops processes or programs that are replicated in other departments and/or throughout the company 6. Exemplifies/demonstrates the Pentegra values. PENTEGRA VISION & VALUES VISION Pentegra will be known as the preeminent national provider of retirement and fiduciary management services. We will accomplish this by employing the industry’s most innovative and knowledgeable people, shifting labor and legal burdens from our clients, and providing superior service and outcomes for participants, plan sponsors and other business partners. VALUES Service. We are nothing without our clients; serving them well is the reason we exist. Ownership. We are stewards and behave as if each of us individually were responsible for the success of the company. Communication. We strive to communicate effectively both internally and externally regarding expectations, feedback, processes, change, and anything affecting the organization or our clients. Accountability. We believe in hard work and being held accountable for meeting or exceeding expectations. Teamwork. We work together toward common goals. When someone needs help, we pitch in. Respect. We respect one another, even when we disagree. Fairness. We strive to set clear expectations and hold one another accountable. Trust. No person or department can do it all; we trust one another to do our parts. Innovation. Every employee is part of the effort to introduce a steady stream of process improvements, new ideas, products, and services.
Pentegra BRAVO Rewards Program Nomination Form Name of Employee Being Nominated: Department:
Date:
Nominated by: ___Direct Manager or Supervisor ___Other Manager within Pentegra ___Peer ____As a result of a Client Compliment/Recognition ___As a result of a Vendor or other External Partner Compliment/Recognition Reason for Nomination:
Showing your appreciation for a job well-done, that’s an
advantage.
Introducing the Pentegra BRAVO Rewards Program! Introducing the Pentegra BRAVO Rewards Program! At Pentegra, we’re serious about service excellence and encourage outstanding performance by Pentegra employees. That’s why we’re excited to introduce the Pentegra BRAVO Rewards Program—a program that recognizes and rewards you with a big “BRAVO” for your efforts! How Does the Program Work? Through the Pentegra BRAVO Rewards Program, you can earn points for many different forms of service excellence—to both internal and external customers, management, your peers, and others. These points can then be redeemed for gifts of your choice! How Can I Earn Points? Points can be earned in a variety of ways, for a variety of reasons. A manager, peer, customer, partner or vendor can nominate and award a Pentegra employee for outstanding service, for exceeding customer expectations, for going above and beyond the call of duty, or even for suggesting improvements in the way we do what we do. Suggested reward criteria have been established and are posted, along with all program materials, to SharePoint under the HR tab on under the BRAVO Rewards Program section. How are Points Calculated? Points are calculated as follows: Manager/Management Recognition: 2 points Peer Recognition: 1 point External Vendor Recognition: 2 points Client/Partner Recognition: 4 points How Can I Be Nominated? In order to nominate an employee, simply go to the Namely system and complete a nomination form. The form should include the employee’s name and department, along with what they did that went above and beyond typical expectations. How Will I Know When I Receive a BRAVO Nomination? You’ll be notified when you receive a BRAVO Reward Program nomination/reward with a congratulatory email that details what you did, who nominated you for the award and the number of points that you’ve earned. In addition, you will receive a special program sticker placed in your work area to let everyone know that you’ve received a BRAVO award! How Will I Keep Track of My Points? Our Namely Human Resources system will keep an ongoing tally of each employee’s points. Employees will be able to log into the Pentegra Namely system and view how many points they have available for redemption. Your points never expire, so you can keep accumulating them over time. How Can I Redeem Points? An online catalogue of gift items will be available on our BRAVO Rewards tab on the Sharepoint site. When you’re ready to redeem your points, view the catalogue and choose your gift, and log on to the Namely system to submit your redemption request. Where Can I Learn More? All program materials are available on SharePoint. Simply go to the HR tab on the Sharepoint site, and select the BRAVO Rewards Program tab. Get Started Earning Your Points Today!