Page 1

#07 November

Colleague News & PBMC Updates……………………………….Pg. 1 - Pg. 3

You Asked for it. We Got it……………..…..Pg. 2 Around Our Community…………....Pg. 4 - Pg. 6

Pen Bay Medical Center Earns “A” Grade for Patient Safety in Fall 2016 Leapfrog Hospital Safety Grade

The Leapfrog Hospital Safety Grades, which assign A, B, C, D and F letter grades to hospitals nationwide and provide the most complete picture of patient safety in the U.S., were announced in late October by The Leapfrog Group, a national patient safety watchdog. Pen Bay Medical Center was one of 844 hospitals to receive an “A”, ranking among the safest hospitals in the United States. This continues Pen Bay Medical Center’s designation as a “Straight A’s” hospital for never receiving a grade lower than an “A” from the Hospital Safety Grade since first launched in June 2012. There are only 72 hospitals nationwide with this designation. “I am proud of Pen Bay Medical Center for once again receiving an “A” rating in patient safety,” commented Erik Frederick, Regional Chief Operating Officer for Pen Bay Medical Center and Waldo County General Hospital. “I commend all Pen Bay Medical Center colleagues for their dedication to this vital aspect of patient-centered care, and I am grateful to these professionals for their continued commitment to providing exceptional healthcare to our community.” Developed under the guidance of an Expert Panel, the Leapfrog Hospital Safety Grade uses 30 measures of publicly available hospital safety data to assign A, B, C, D and F grades to more than 2,600 U.S. hospitals twice per year. It is calculated by top patient safety experts, peer-reviewed, fully transparent and free to the public. For more information on the Hospital Safety Grade, please visit:


American Heart Association/American Stroke Association’s Get With The Guidelines® 2016 Award Levels Announced Pen Bay Medical Center has been recognized for implementing the latest research-based treatment guidelines for stroke patients through the American Heart Association/American Stroke Association’s Get With The Guidelines®–Stroke quality improvement program. Get With The Guidelines is a hospital-based quality improvement program created to ensure hospitals consistently care for heart and stroke patients using the most up-to-date guidelines and recommendations. Pen Bay Medical Center received Gold Plus with Target Stroke Honor Roll Elite level recognitions. With Get With The Guidelines–Stroke treatment guidelines, stroke patients are started on aggressive therapies and medications that can help improve patient care and outcomes. Hospitals must follow these measures at a set level for a designated period of time to be eligible for the achievement awards. Published scientific studies provide evidence that adhering to Get With The Guidelines quality measures can result in better patient outcomes, including increased survival.

You Asked for it. We Got it. In this section of the Wellness Wire, Pen Bay Medical Center will provide a list of capital projects from across the system. We would like to highlight investments that are made back into our systems, our employees and ultimately our patients. We are excited to announce that the total capital spend for fiscal year 2016 was $5.7million. In August and September, we invested capital into 53 projects totaling over $900,000. Please see below for a few highlights. Medical Surgical Unit PARC Unit Special Care Unit Endoscopy Imaging Waldoboro Family Medicine Women’s Health Pharmacy Pen Bay Café Bok Building SeHR Knox Center Quarry Hill

New sling and ice machine Patient showers New patient and staff furniture New colonoscope Nuclear camera project* New generator Renovations Refrigerators Upgrades and new salad bar Renovations EPIC project costs First floor replacement Furniture and apartment renovations

*These projects made possible with funds raised by the Pen Bay Waldo Healthcare Foundation.


PBMC Spotlight: Pen Bay Waldo Healthcare Foundation The Pen Bay Waldo Healthcare Foundation provides financial support for major capital projects including new equipment purchases, clinical programs and charity care at Pen Bay Medical Center, Waldo County General Hospital and affiliated programs. The Foundation is a 501(c)(3) organization governed by a board of trustees charged with the mission of building lasting relationships with donors and engaging the community in long-term support of quality healthcare close to home. Financial support is received from its trustees, grateful patients and their families, generous individuals, local businesses and foundations, as well as physicians and colleagues. In fiscal year 2016, the Foundation raised more than $1,196,350 in new gifts and pledges and is currently providing support to many key programs including the Tufts Medical Student Program, Waldo County Dental Care, the Sussman House, CarePartners and the Journey to Health program at both hospitals. The Foundation is also providing support for clinical research and operations of six patient centered medical home programs at PBMC and is funding the purchase and installation of a new SPECT nuclear camera at PBMC. As Thanksgiving approaches, all of us at the Pen Bay Waldo Healthcare Foundation wish to share our sincere Thank You. 

Thank you to colleagues of our healthcare system for all you do, 365 days a year, to provide professional and compassionate healthcare and support to our community. Your efforts shine through in the care you provide our patients and families.

Thank you to all of our donors for your generous gifts to support health services in our community. A special thank you this year to those who made gifts in support of the PBMC Community Wellness Trail. Many are enjoying the beauty and fresh air of the trail this fall thanks to you!

During this festive time of year, many people and organizations look for ways to give back to their communities or help others in need. For more information about the Foundation and how you can support your community hospital with a special gift this season, please contact the Foundation at 207-921-6707 or visit

Pen Bay Medical Center Receives Gold Star for Addressing Tobacco At an awards ceremony at the Maine Hospital Association in Augusta, the Breathe Easy Coalition of Maine celebrated the efforts of Maine hospitals to address smoking and tobacco use on their campuses. The event highlighted the 2016 Maine Tobacco-Free Hospital Network Gold Star Standards of Excellence Program award winners, which included Pen Bay Medical Center. PBMC was recognized for achievements in advancing the organization’s smoke and tobacco-free policies as well as promoting tobacco-free lifestyles in the community. The annual Gold Star Standards of Excellence program recognizes health care organizations for their efforts to address best practice standards around tobacco use, exposure and quitting supports. Both Pen Bay Medical Center and Waldo County General Hospital were recognized at the gold level in the 2016 program.


Need Help Enrolling in the Health Insurance Marketplace? Enrollment in the Health Insurance Marketplace began on November 1. If you have questions about the Marketplace, CarePartners Certified Application Counselors can help you explore your options so you can find a plan that fits your budget and meets your needs. PBMC Community Health & Wellness will be holding free workshops throughout the enrollment period to answer questions and help you get enrolled. Please visit to find a free workshop near you, or call your local CarePartners office: Knox County: 921-3967 Lincoln County: 563-4120 Waldo County: 930-2644

New Addiction Model Provides “No Wrong Door” Treatment A collaborative effort between Maine Behavioral Healthcare, Mid Coast Hospital and Pen Bay Medical Center. EMBARK treats any level of addiction.

EMBARK is a substance use program that offers access to any level of care depending on personal needs, using a combination of counseling and medication-assisted therapy to provide successful addiction treatment, even for those who may have tried before without success. Anyone can access three levels of care: acute treatment at the Pen Bay PARC Unit, Intensive Outpatient at Mid Coast Hospital’s Addiction Resource Center (ARC) and Substance Use Counseling at the Maine Behavioral Healthcare Rockland Office. “Our main concern is that we help those who need it when they need it,” said Maine Behavioral Healthcare Program Manager, Michael Morse. “No matter what your current situation is, our ‘no wrong door’ treatment plan is here for people who need help the most.” The Embark program uses medication treatment, including Bupenorphine (known by the trade name Suboxone), along with counseling to treat addiction. Research shows that people receiving medication-assisted therapy have a 67% success rate after two years, compared to only 3% success for those without medication. Embark follows best practices for treatment, including individual and group therapy, a social needs assessment for coordination of services like transportation, health education, engagement with peer support services and support to the next appropriate level of care. Tom Kivler, Senior Director of Behavioral Health at Mid Coast Hospital, commented, “With the growing need for addiction services in the Midcoast region, it is essential that we improve access to high quality care. Working together, we can ensure that individuals receive the appropriate level of care and can easily and safely transition as treatment needs change.”


Classes Pre-registration is required for all classes. Please visit or call 921-3950 for more information or to register.

Be Tobacco Free with Hypnotherapy This three-session group tobacco cessation program uses hypnotherapy to help you take charge of your health and your life by becoming tobacco-free. In this program, you will explore and identify what personal needs are satisfied by tobacco, learn how to overcome triggers for using tobacco and increase your confidence in your new tobacco-free life. Registration fee is $50 for three sessions; scholarships and family discounts available. Wednesdays, November 16 - 30, 5:30 – 7:00 p.m., Knox Center Rockland Room, Rockland Wednesdays, December 7 – 21, 5:30 – 7:00 p.m., Lincolnville Central School Embrace the Season: Winter Want to stay healthy and happy this season? Join Rhonda Feiman, licensed acupuncturist and Chinese herbalist, to learn Chinese medicine practices and Qi-gong movements that can help strengthen the immune system and support emotional and physical balance. Free. Tuesday, November 29, 6:30 – 8:30 p.m., Camden Public Library Dancing for Health We believe that celebrating the holidays can be both fun and healthy! Join the Community Health & Wellness team for an evening of music, dancing and healthy refreshments. We will be offering free dance lessons so you can learn some new moves. Come by yourself or bring your friends and family and let’s kick up our heels as we kick off the holiday season. Festive holiday attire and comfortable dancing shoes are recommended. Free. Thursday, December 1, 5:30 – 7:30 p.m., Belfast Boathouse Restoring Balance with Yoga Nidra Yoga Nidra is a guided deep relaxation meditation that helps reduce stress and heal physical, mental and emotional imbalances. Krishna Peter Perry, co-founder of ShivaShakti School of Yoga and Healing Arts, will lead students as they lie down to rest their bodies and minds in the deep restorative practices of Yoga Nidra. Registration fee is $12 for two sessions. Tuesdays, December 6 & 13, 5:30 – 6:30 p.m., First Congregational Church, Camden

Pen Bay Medical Center Pharmacy Announces Expanded Services Pen Bay Medical Center Pharmacy recently announced expanded services to include the administration of immunizations to our community. Pharmacists can administer any adult vaccination when provided with a prescription by the patient’s healthcare provider. The pharmacy currently has the flu vaccine available for those with a prescription; please call the Pharmacy to make sure a certified pharmacist is available to administer your vaccine before coming in. Most insurance companies will cover the cost of the immunization. To determine if your insurance will cover the cost, please request a prescription be sent to the pharmacy by your provider and the pharmacy can run a test claim through your insurance. The Pharmacy is open on weekends and holidays. To contact the Pen Bay Medical Center Pharmacy, please call 207-921-8585.


Pen Bay Medical Center Community Wellness Trail NOW OPEN The Pen Bay Medical Center Community Wellness Trail is now open. The 1.66 mile pet friendly trail on the Pen Bay Medical Center campus features nine fitness stations and is open to the community. Naming rights for the trail were given to the projects’ largest donor, which were the employees of Pen Bay Medical Center. The Pen Bay Waldo Healthcare Foundation would like to thank all donors and supporters who made the trail a reality.


Pen Bay Medical Center Wellness Wire - November 2016  
Pen Bay Medical Center Wellness Wire - November 2016