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further 196 are in procurement for fitting over the next few months. Leeds is also set to operate nine electric vehicles through the city from Spring 2020 following a successful funding bid with the Department for Transport. Paul Matthews, Managing Director of First West Yorkshire, said that the announcement earlier this year will “complement the existing commitments to invest in ultralow emission vehicles to aid with improving air quality in Leeds.” He added: “As one of the major bus operators in West Yorkshire, we understand the vital role we play in working with the local councils and West Yorkshire Combined Authority through the Bus Alliance initiative, to find solutions to reduce air pollution in the city.” In York, First Bus are proud to work closely with City of York Council providing one of the UK’s leading park and ride networks. Electric vehicles have been running in York since the opening of the sixth park and ride site in 2014 and the following year electric vehicles were added to the Monks Cross park and ride site.
significant role in both customer experience and quicker journey times with faster boarding. First Bus was the first major UK bus operator to achieve 100% contactless ticketing across the network in 2018 and continues to see strong growth in the use of mobile ticketing via the First Bus App - rated as the best bus app on the iOS platform of all the major, national bus operators. This year, First Bus has now launched ‘Tap & Cap’ in Doncaster providing customers better value, greater flexibility and simpler payment options for their bus travel. Tap & Cap technology offers
A further 21 new electric vehicles are being introduced into the York fleet from this Spring providing a huge boost to the city’s air quality objectives. Marc Bichtemann, managing director of First York, said: ‘We’re proud to be the operator of one of the biggest fleets of double deck electric buses outside of London, as we continue to work with City of York Council to improve air quality in York.’ He added: “First Bus, are committed to providing reliable bus services and supporting local economies and we believe the air quality agenda allows buses to demonstrate their full potential.” These are all parts of a virtuous circle; more passengers mean fewer cars on the road, less congestion and, in turn, improved air quality. As part of this objective First Bus continue to work closely with business for example through the discounted employee travel scheme, ‘Commuter Travel Club’ taken up by organisations including Aviva in York and Direct Line in Leeds. Technology is also playing a
“We’re proud to be the operator of one of the biggest fleets of double deck electric buses outside of London, as we continue to work with City of York Council to improve air quality in York”
customers capped fares via their contactless card or enabled device. Tap & Cap uses contactless payments to cap travel charges, so customers will never pay more than a fixed daily or weekly price, no matter how many journeys they make. Single journeys made with Tap & Cap cost a flat fare so customers don’t need to ask for a ticket or tell the driver where they’re travelling so long as it’s within the set boundary area. A second journey is charged at an additional flat fare and the third is capped taking the full price to the same as a day ticket. Any additional journeys made that day are then ‘free’. If a customer continues to tap throughout the week the cost of all their journeys would be capped at the week cost. In partnership with payment platform provider Littlepay, customers using Tap & Cap can travel with complete peace of mind with access to the self-service portal which tracks payments and shows the savings made. Allan Riggall, Commercial Director at First South Yorkshire, said: “We’ve had a lot of success encouraging customers to pay digitally using contactless cards and mobile devices for ease and convenience. Tap & Cap offers even more flexibility and value for customers and will continue to help speed up bus journeys by reducing boarding time.” First Bus will be monitoring the results of the trial closely and hope to extend the initiative further across the North in 2020, supporting one of the key strands of the national bus strategy, Moving Forward Together to introduce contactless, multioperator, price-capped, daily and weekly tickets by 2022 in urban areas. Our local authority partners are bidding for support for second readers so we can do singleoperator capping in more complex markets and then move to multioperator capping in 2022. By working together, local authorities and bus operators can make a real impact on congestion and air quality, providing better services for customers, supporting local economies and increasing passenger numbers. n
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