PEM Q2 2024

BUSINESS AND LIFESTYLE MAGAZINE

HAWAI‘I’S

Dream big, women entrepreneurs. We believe in you.

“Women

entrepreneurs work really, really hard. It's gratifying to help them achieve their goals and dreams.”

SUSAN UTSUGI, SVP AND BUSINESS BANKING DIVISION MANAGER, CPB

HAWAII IS A GREAT PLACE FOR WOMEN ENTREPRENEURS.

The U.S. Census Bureau shows our state is number one in the nation for the percentage of women-owned businesses. And what’s more, women business owners are major contributors to our economy.

Central Pacific Bank’s Susan Utsugi understands this well and is a leader in promoting women entrepreneurship.

“Statistics show that while more than 40% of businesses are owned by women, revenue levels do not scale as quickly as their male counterparts,” says Utsugi. “Capital fuels growth, and what we're finding is that access to capital can sometimes be an obstacle. It's not that they aren’t getting approved at the same rate as men, but based on research we see, women entrepreneurs are more cautious about taking on debt because of the perceived risks debt can bring. As such, we recommend they consult with a banker early on to get the best financing program for their needs.”

Utsugi admits that taking out a loan can feel daunting, and so there is hesitation. Or when applying for a loan, many scale back on the amount that they really need.

“But at the end of the day, debt to fund smart growth is a good thing,” Utsugi explains. “We encourage business owners to work with their banker to advise how best to do so, so they will feel comfortable, equipped and confident as entrepreneurs.”

In its continued efforts to support women entrepreneurs, CPB has developed the WE by Rising Tide program, which provides tools on financial management for access to capital, as well as access to markets and access to networks. The program is in partnership with the Patsy T. Mink Center for Business and Leadership, and funded by Central Pacific Bank. The program's fourth cohort is set to launch later this year.

To learn more about CPB ’s business services, please visit cpb.bank/business-banking . To learn about WE by Rising Tide, visit risingtidehawaii.com

Hawai‘i

The spirit of Hawai‘i defines us. Love for Hawai‘i connects us. We’re proud to serve our home with the most flights between the Islands, as well as non-stop service to the Continental U.S. and international destinations. Find exceptional fares at HawaiianAirlines.com.

Publisher/Editor-in-Chief

Naomi Hazelton

Creative Director

Chase Nuuhiwa

Editor Jacob Kamhis

Assistant to the Publisher

Marissa Oshiro

Social Media Consultant

Ryan Giambrone

Event Coordinator

Misti Bushmire

Inspiration, Innovation, and Grit.

Three essential concepts that every business leader—be it a young entrepreneur or a seasoned veteran—relies on to maintain their company’s competitive edge.

These core themes are consistently highlighted in every issue of Pacific Edge Magazine. In a recent conversation with several of our most loyal readers and supporters, it came to our attention that Pacific Edge Magazine was the catalyst that gave them the confidence to start their own businesses and venture into the often-unknown territory of entrepreneurialism. Our features about colleagues who have made the same leap and faced risk head-on provided these new business owners with the hope that “They could do it, too.”

We are thrilled to have produced six Pacific Edge Media Women in Business TV programs, which aired on HI Now Daily. You can now view them on Pacific Edge Media’s Facebook, YouTube, and at PacificEdgeMagazine.com under the “video” tab. For more information, visit the PacificEdgeMagazine.com website and social media channels via Pacific Edge’s Facebook, Instagram, and LinkedIn!

Let’s talk about women in business! On today’s episode of HI Now Daily, we sit down for an eye-opening discussion with some of Hawai‘i’s top female business leaders such as Sherry MenorMcNamara, President & CEO of Chamber of Commerce Hawaii; Cecilia Hamao, General Manager of OUTRIGGER Waikiki Beachcomber Hotel; Lisa Paulson, Executive Director of Maui Hotel & Lodging; Susan Utsugi, Group Senior Vice President of Business Banking at Central Pacific Bank; Carly Clement, Vice President of Hawaii Vacation Condos by OUTRIGGER; Dr. Diane Paloma, President & CEO of Hawaii Dental Service; Kiana Beimes, General Manager of OHANA Waikiki Easy by OUTRIGGER; Elizaveta Neginskaya, Owner of EN Beauty; Naomi Hazelton, Founder & CEO of Pacific Edge Magazine to ask them what inspires them, what they’re most proud of, and what advice they have for women following in their footsteps.

We have celebrated our first Green Drinks Kaua‘i and Green Drinks Honolulu events since 2019 in true Pacific Edge style. Green Drinks is an internationally recognized informal social network dedicated to bringing individuals together for cocktails who are passionate about sustainability and conservation. The intent of these gatherings is to spark conversations about how to make the world a greener place.

In this issue, we want to recognize the amazing, hardworking women leaders in our community. We are excited to host our fabulous Women in Business event for our Women in Business issue. This event will not only highlight the outstanding achievements of some of Hawai‘i’s most successful and innovative companies but also celebrate our dedicated community women leaders. For more information about the event, please visit our website at PacificEdgeMagazine.com or check out our social channels.

On another note, be sure to check out our PEM’s Business Achievement Award Gala winners from the past year! Coming up, the red-carpet, black-tie event is being held on September 5th, 2024, at the Kahala Hotel & Resort. Visit our site for more information at PacificEdgeAwards.com. We hope you can be a part of our journey in Hawai‘i’s incredible business community.

As always, we will continue to bring you stories of inspiration and innovation. We are a community and forum for business professionals of all ages to gather and to learn—but most of all, to share hope.

Mahalo & Aloha,

NAOMI HAZELTON Founder, Editor-in-Chief, CEO, Pacific Edge Magazine Women Owned & Family Owned

Pacific Edge magazine is pleased to share the celebration of 19th Anniversary and present the annual Business Achievement Awards to be held on September 5, 2024 at the Kahala Hotel & Resort. Nominations are now open and winners in each of the categories will be announced during the exclusive red carpet awards gala from 5:30 - 9:30 pm.

Plan to make a statement in your finest black tie or cocktail attire! The evening will feature a best-dressed competition for both men and women. Complimentary parking will be provided andvalidated for all ticket holders at the event. Special room rates are available that evening.

Jamee Māhealani Miller CHIEF OPERATIONS OFFICER, HAWAII ENTERTAINMENT PRODUCTIONS FOUNDER, ‘EKOLU MEA NUI

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

In this new role at a start-up company, I’m breaking the glass ceiling as its first COO. Throughout my career in executive leadership, I’ve observed the scarcity of women, particularly Native Hawaiian women, at higher levels. This motivated me to take on this position where I can shape the organizational culture and prioritize diversity and inclusion. Hire for potential and train for excellence is my motto.

Similarly, founding ‘Ekolu Mea Nui stemmed from the absence of a non-profit focused on transformative system work rooted in Native Hawaiian values and practices. One of our key initiatives is empowering young women through our all-girl youth-led council, where I can serve as a role model and create opportunities for future leaders in Hawai‘i. This experience has reinforced my belief in investing in the next generation to dismantle barriers like the glass ceiling for a promising future.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

Being part of the Kilohana Hula Show’s creation, I have been given the opportunity to work and learn with the top treasures and talent in Hawai‘i’s visitor entertainment industry. The dedication in the Experience Kilohana movement is inspirational for the authenticity, showcasing real hula practitioners, and culture-translating musicians.

Acknowledging that the behind-the-scenes team is vital to our mission of sharing Hawaiian traditions, fostering meaningful exchanges with visitors, and inspiring mindful stewardship of these islands makes this work fun and meaningful.

Despite challenges like unforeseen circumstances that have caused delays, we’re excited to open our dinner show this summer.

At ‘Ekolu Mea Nui, we advocate for a pono justice system that empowers individuals, families and communities. The support of

those who believe in second chances fuels our mission, alongside the inspiring dedication of empathetic individuals driving positive change in and for the justice system.

Witnessing the transformative impact of our work and seeing people regain their confidence, rebuild their lives, and contribute meaningfully to society is incredibly fulfilling. Yet, we encounter challenges including systemic biases, resource constraints, and the spread of misinformation which fails to promote heightened awareness and collective community solutions. Despite these hurdles, our team and partners’ passion keeps us committed to promoting pono justice and a more equitable society for all.

What were some important turning points in your career that helped you attain your current position?

Upon hearing my doctor say, “You are in remission,” I was spurred to make significant changes that would bring more joy to life. First, recognizing my value and potential became a turning point in my career, motivating me to pursue challenging roles aligned with my strengths and passions. I took on a leadership role in a pivotal project, this allowed me to showcase my abilities.

I’ve always prioritized continuous learning and fostered professional connections which have played a crucial role in shaping my career path, leading me to my current position. I’ve adopted a mindset of taking risks, thinking innovatively, and embracing roles that contribute to a greater purpose beyond personal gain. Finally, staying true to your life’s purpose keeps you aligned with your goals and direction. This means dedicating my time and skills to creating positive impacts in the lives and communities of Native Hawaiians.

We come from a legacy of intelligence, forward thinking, ingenuity, healthy lifestyles, and sustainability that spanned thousands of years. My commitment lies in contributing to the restoration process that leads us, Native Hawaiians, to a state of overall well-being that encompasses economic, political, social, and spiritual aspects.

What career mistake(s) taught you the greatest lesson(s)?

I’ve learned an important lesson about trust from my career experiences. By consistently giving people the benefit of the doubt and believing in their words, I’ve faced challenges when promises were not kept. These situations

have impacted my leadership style and taught me the value of discernment and accountability in professional relationships. Years ago, a mentor shared with me the wisdom, “Your word is gold; either keep it or don’t utter it.” This advice has been my guiding principle every day since. I find it straightforward, so when someone fails to honor their word, I am genuinely perplexed.

In a workplace that demands your utmost, what do you do for selfcare?

My family plays a central role in my self-care routine. I cherish spending time with my grandchildren, each of whom brings unique joy and excitement to my life. Attending their activities and bonding with my newest grandchild brings me immense happiness and rejuvenates my spirit.

Moreover, the unconditional love and support from my husband are invaluable. His kindness and selflessness keep me grounded and motivated. Without his unwavering support, navigating the demands of my career would be much more challenging. Apart from my husband, my family is an incredible support system. My parents, siblings, children, and their families are always there for me no matter what crazy endeavors I undertake. They unquestionably have my back and are a constant source of support and encouragement.

Being part of a wahine group is another vital aspect of my self-care routine. We’re all high-achieving Hawaiian women. We retreat quarterly for a few days, building on our cultural knowledge and practices under the guidance of our Kumu. We bring our experiences, offer support, and celebrate one another. We strengthen our bond as women leaders. Our retreats are always valuable that nourishes our souls and reinforces our genealogical ties to this place called Hawai‘I, our home. It is a unique, guilt-free environment.

Having something you’re passionate about keeps life balanced. For me, it’s the non-profit work with ‘Ekolu Mea Nui, which I consider my calling. While some are lucky to integrate their calling into their job, others can find opportunities outside of work to fulfill their calling.

Overall, balancing work commitments with meaningful family time, immersing in culture, heed to your calling, and self-care rituals ensure that I can give my best in all aspects of my life.

Nalani Say DIRECTOR OF TERMINAL OPERATIONS

YOUNG BROTHERS

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

I served in traditional and non-traditional roles throughout my journey at Young Brothers. Initially stepping in as a customer service supervisor, I followed a path many women before me had paved. However, over my 15 years with the company, my trajectory evolved from various managerial roles to my current position as Director of Terminal Operations, a non-traditional role for women working on the waterfront. I’m honored to join four other female directors on our leadership team who are steering the company’s future in finance, legal, human resources, and marine operations.

Starting fresh in a new industry and transitioning from the airline sector, I recognized the need to adapt my management style. It took time, but I learned to listen to my team, gain their insights and genuinely understand the business.

As I’ve grown, my confidence in decisionmaking has grown. I’ve proactively sought out opportunities to expand my knowledge, and this broader perspective has empowered me to lead a significantly larger team, with a modest 15 team members to now over 275 employees statewide.

Yet, it’s more than just managing people; it’s about building trust and relationships. I’ve learned the importance of speaking up, even when it challenges the norm. Silence often means missed opportunities. So, ensuring your voice is heard at the table is crucial; otherwise, you might miss the chance to be the person who makes the change.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

What truly inspires and excites me most about my job also presents a significant challenge— shifting the public’s perception of Young

Brothers. Many think we’re just an interisland freight handling company, but beyond shipping cargo, we’re deeply involved in giving back to the communities we live in and serve.

For example, we partnered with the Department of Education in Hilo to introduce students to maritime careers, aiming to encourage them to pursue opportunities right here in Hawai‘i. Many young people aren’t aware of these possibilities and may leave the state for opportunities on the continent. Our goal is to show them they can build meaningful careers at home.

We also uplift our communities through in-kind shipping for nonprofits that help our keiki realize their dreams, care for and protect our environment, improve access to food and more. For example, we’ve established an ongoing partnership with our state high school rodeo association by shipping students’ horses at a discounted rate interisland for the annual state rodeo competition, opening up doors of opportunity they might not have had otherwise and perpetuating paniolo traditions that are culturally-significant to our communities. Communicating with and educating our stakeholders about our impact on our island communities beyond cargo transport is an ongoing passion project of mine.

What were some critical turning points in your career that helped you attain your current position?

I’ve always been a curious learner, driven to understand the bigger picture and how everything works together. By learning how different departments like finance, regulations, and maintenance intertwine with customer service, I understood how my role fits into the broader picture. It wasn’t just about me but about how I contributed to the entire team’s success.

This realization led me to take on additional roles, including becoming an administrator for our internal management system. I was the closest fit for this role because of my natural curiosity and familiarity with the system, which was critical to our business and allowed me to delve deeper into how we function. This position fueled my desire to make a lasting impact and leave a legacy at Young

Brothers. So, I aspired for a new position where I could influence and support a larger team, leading me to where I am today. Each step in my journey has been driven by curiosity and a desire to make a difference.

What career mistake(s) taught you the greatest lesson(s)?

Over the years, one of the most significant lessons I’ve learned in my career is the importance of letting go. Initially, I felt a strong urge to ensure my employees completed every task “correctly” or in the way I saw fit. As I progressed up the ladder and took on managerial roles, I realized the necessity of trusting my team to handle responsibilities.

It wasn’t easy at first. After spending years performing specific tasks, wanting to oversee every detail became almost habitual. However, as I learned to relinquish control and trust in my team’s capabilities, I discovered a new freedom and enjoyment in my role.

Learning to let go made my job easier, freeing me to focus on other responsibilities and empowering my team to excel. They often brought innovative solutions that surpassed my methods. These experiences taught me the power of delegation and trust in my team, creating a more collaborative and efficient work environment.

In a workplace that demands your utmost, what do you do for selfcare?

I prioritize self-care by setting boundaries between work and home. Despite a demanding schedule, I try to carve out time for myself, often spending it with my kids and family or enjoying moments of solitude. Whether taking a drive, running errands or simply listening to music with my AirPods, I ensure these moments are intentional. I use a timer on my phone to manage my time effectively. Being deliberate in my choices ensures that everything I do, both at work and home, is purposeful.

Jade Alexis

FASHION STYLIST, COSTUME DESIGNER/

COSTUMER

CO-DESIGNER OF LOTUS AND LIME LOTUS & LIME

What was your inspiration and motivation when you started in the fashion and film industry?

My biggest inspiration in fashion started from watching music videos as a kid and paying attention to the stories and what each musician, actor, background actor, and dancer was wearing. There was a turning point in the 1990s and early 2000s in pop culture and an individuality that I think doesn’t really exist anymore. There was such a broad range of music and a very distinct style that made an imprint in my mind and has helped me with character development and style. And then my mom, of course, was obsessed with cinema and a stylist herself so the two combined worlds inspired me immensely in every way.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

What people wear in general and how we as people and culture present ourselves has always been fascinating to me. I think what we wear can tell a story and represent who we are. Lotus and Lime tells our story from a bi-cultural heritage standpoint through silhouettes and prints, especially in our fashion shows. Like hula, we try to tell stories through the garments, performance, and music. In film, I love creating backstories for the characters and experiences and then reflect that through color and personal style.

What were some important turning points in your career that helped you attain your current position?

For many years I worked in a corporate position because it was “safe” and I had wonderful benefits, but I was miserable and wanted to branch out on my own for a long time. When I finally made the leap and took a chance on myself, everything changed. My styling career shifted. Suddenly, I was able to take on bigger clients. Lotus and Lime took a huge turn and we were invited to New York Fashion Week. I costume-designed my first feature film and really everything started to align. And I think that was because I was now investing in myself and my dreams, not anyone else’s.

What career mistake(s) taught you the greatest lesson(s)?

When I was younger, I used to “wing it” a lot. I think not doing enough research and taking the steps to be prepared caused me to fail many, many times and you learn it’s really 70% prep and 30% execution. And it only hinders you and your business. You have to do your homework in order to be successful!

I think the biggest mistakes have been when I didn’t listen to my gut and took someone else’s advice that I knew maybe wasn’t for me at the time, or when you know you should listen to your mentors and those you’ve asked for advice and do the opposite. Not trusting your inner voice. Those huge losses are the greatest lessons. You never forget those!

In a workplace that demands your utmost, what do you do for selfcare?

Every year, I learn more and more how important self-care is (laughs). Daily meditation even if it’s only two minutes of deep breaths works for me. I try to do one thing every week that I know is good for my soul whether it’s a workout class, a walk, going for a swim, a massage. That one thing goes a long way.

Dedra Hinano Nahinu

DESIGNER & SPECIALTY CONTRACTOR

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

In my role at BIA Hawaii, I proudly hold the distinction of being one of just four female Presidents in the organization’s 70-year history. Additionally, I am honored to stand as the first Native Hawaiian female to assume this leadership position. Without a doubt, I can affirm that I’ve successfully shattered yet another glass ceiling in my career journey.

I have always competed in sports growing up and I think I have the kind of competitive spirit that says, “Nothing can hold me back from doing what you set your mind and heart to do.” That is part of why I push through.

You must expect adversity in this world. It’s a part of life. You have to find ways to work through it. Having a spirit that says I’m not giving up on this and believing you can make a difference are a big part of why I can continue to do the things I do. I know my faith helps me to sustain the challenges that come with being a leader.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

Having spent my formative years in this industry, a sincere passion has become deeply ingrained in me. The constant challenges keep me engaged, and there’s always ample business to go around. It’s truly about the unique qualities that set each of us apart and how well we, as individuals and as a company, can humbly represent ourselves in this industry. I love that I get to be a part of the change and inspire people in the business community, government, and non-profit sectors.

What were some important turning points in your career that helped you attain your current position?

I acquired my specialty contractor’s license in 2021 in Interior Design. This experience has been a powerful affirmation, reinforcing my belief that no obstacle can stop me from realizing my dreams. It serves as a testament to the idea that when I set my mind on a goal, there are no limits to what I can accomplish.

I still have so many goals I want to do with the license and with business here in Hawai‘i. But timing is so important in business—you must know when. There are clear indications. The biggest one for me is being able to spend the time needed to build something.

Right now, I am spread across the association and different businesses I am involved with while raising my 16-yearold daughter with my husband. She has another year at home before going off to college, and I want to spend as much time with her before she leaves. My oldest son is in the Navy and those years came and went so quickly. I remember my mom always reminding me to “take the time to raise your children because you will never have that time back.” I am so glad I had the time and flexibility to do so.

What career mistakes taught you the greatest lessons?

I used to hear early in my business, “Don’t borrow from Peter to pay Paul,” and I think that principle has been a very good indicator of your business and practice. I think realizing mistakes will be made and expecting it is just part of being in business. Others will make mistakes that are “out of your control” that will affect your business or profitability, and you have to be able to move forward with those expectations. But also look for ways to be more efficient and become better at what you do to prevent those mistakes from happening again. You learn to

have grace with your time, money, and mistakes in business.

In a workplace that demands your utmost, what do you do for selfcare?

I break away from it all and take trips with my family and friends when I can. It’s good to disconnect and return with a fresh perspective because work is so demanding and constantly takes energy from you, so you must find a way to renew yourself often. I just returned from a weeklong International Builders’ Show in Las Vegas that I attend every year. This time I went with a group of friends from Hawai‘i. We attended seminars and classes, toured the new American Home, saw so many amazing products, ate good food, and I spent time renewing myself. I even made time for a spa day with the girlfriends!

Do you have any new initiatives on the horizon?

The BIA Hawaii board of directors recently approved the “Professional Women in Building Council for Hawaii” part of the National Association of Home Builders (NAHB) Professional Women in Building.

This new BIA affiliation opens many doors and exciting possibilities for Hawai‘i women as it will connect us to a 60-year-old national organization whose mission is to “make meaningful strides to build a more diverse workforce, mentor the next generation of female building professionals, and bring awareness to the important role women serve in the residential construction industry.”

I have been chosen to lead this council and I am excited about how this new affiliation will expand BIA’s reach and influence. I am honored to be part of this new chapter in BIA’s history.

Carly Clement

VICE PRESIDENT, HAWAII VACATION CONDOS BY OUTRIGGER OUTRIGGER HOSPITALITY GROUP

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

Since I was younger, I grew up surrounded by individuals who pushed me to challenge the norm. Something as simple as playing varsity golf in high school, a typically male-dominated sport, continues to make showing up to play as an adult my norm. This has translated into my outlook on leadership and the workforce, honing in on the person and achievements versus a group they represent.

Today, I am grateful to be able to work for such a diverse company that focuses on and prioritizes talent. Outrigger Hospitality Group has focused on growing and building talent with the purpose of creating greater value for our organization. From our Corporate Leadership team to our hourly hosts, we continue to see how that focus can transform our workplace.

Outrigger has trusted me to be a Resort Manager, General Manager, and now Vice President, experiences and roles I am grateful for and will continue to help others to do the same.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

One of the reasons I love what I do is that I continue to be able to challenge my mind to make things better than the way I found them. It is thrilling for me to be able to travel around the world with the common language of hospitality—seeing how different countries approach the same task entirely differently.

What makes me inspired and excited to go to work each day is being able to work one-on-one with new and seasoned leaders in our industry to get them to where they want to be in their careers.

We face many challenges ahead, which I believe we can come together to achieve. Gaining momentum in our industry after the devastating Maui wildfires; the availability of affordable housing for our workforce; and evolving the way we think about the workplace for the next generation of workers as they shift their mindset to wanting to work for a purpose over a paycheck.

What were some important turning points in your career that helped you attain your current position?

When I think back to the beginning of my career here in Hawai‘i, I often think back to a choice I made to get here. I was about to graduate college with a Bachelor’s degree in Hospitality Business Management, amidst an economic downturn and uncertainty in the hospitality industry. During my senior year of college and a hectic finals week, I was presented with the opportunity to interview for a management trainee position with a large company here in Honolulu. The choice ahead was to interview and present why I wanted this position in-person or online via video conference. I made the decision that I needed to be there in-person and flew out to Honolulu to highlight to the company’s senior leaders why I should be given a chance to work with them. I ended up walking away with an offer to be Guest Services Manager at Sheraton Waikiki Beach Resort. Two weeks after graduation, I packed up a couple of suitcases and came to O‘ahu to call Hawai‘i home.

There are so many turning points or choices I have made since then that drove me to where I am today. I made a choice to leave rooms operations at one point to explore a position in weddings and special events at a five-star, five-diamond resort in Kailua-Kona—a decision that led to many new career experiences that make me a better leader today. There was a point where I chose to leave our beautiful islands for a ski resort in North Lake Tahoe—a cultural and climate shift while navigating a new position and people.

You have so many amazing opportunities at your fingertips. It is the choices you

make along your journey that help define your future.

What career mistake(s) taught you the greatest lesson(s)?

Early on in my career, I was fortunate to experience a 360-degree review. It was during this process I learned several people wanted me to speak up more as they valued my opinion. I will never forget hearing that feedback. Nobody is going to benefit from the advice you never gave or the opinions you never shared.

In a workplace that demands your utmost, what do you do for selfcare?

In a world of ever-changing demands, it is important for me to define a nonnegotiable routine that keeps me balanced and ensure my body is resilient for the years to come. For me, that nonnegotiable routine has been my fitness/ training, whether I am traveling or at home. At times, this means waking up as early as 3 am, or scheduling time for an after-work hike, all to ensure I can achieve my goals.

Just about three years ago, midpandemic, I found myself making “I should” statements about starting a new workout routine. I had always been somewhat athletic, but I did not realize how much more I could achieve in that journey and how much more I could improve my health.

It was right around that time I started training with F45 and making major lifestyle changes from my fitness routine to my diet—ultimately building muscle mass and losing a lot of unhealthy weight. Today, it is something that has pushed me further to add new things to my fitness routine such as yoga and running and what inspired me to run my first races including two half marathons this past year.

The human body is capable of a great deal, but we often need to work on our mental toughness to propel us through challenges. This is something I often translate to my leadership journey.

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

As a legal professional, I’ve always believed in shattering barriers rather than waiting for them to be broken. When creating my firm, I saw an opportunity to challenge the status quo and pave the way for greater inclusivity and equality. I have intentionally structured my law firm differently from the traditional corporate law firm model.

As a single mom of two school-aged children, when I launched my firm in 2016, I prioritized flexibility, client services, and excellent communication. All of my staff have laptops and cell phones, and the ability to work from home, at Court, on the road—all before Covid-19 made that the norm. By championing diversity and fostering a culture of empowerment, I’ve not only shattered the glass ceiling but forged a new path forward for future leaders.

My experience as a single mom has profoundly shaped my management style, reinforcing the importance of authenticity, empathy, and resilience. It has taught me true leadership isn’t about climbing the ladder; it’s about lifting others up and creating a workplace where everyone has the opportunity to thrive.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

What inspires me most about my work is the opportunity to make a meaningful difference in the lives of my clients and the community. Every case presents a unique challenge, and being able to navigate complex legal issues and advocate for families is incredibly rewarding.

I am fortunate to work with individuals during some of the most challenging times of their lives. Working with clients, learning their stories, heartbreaks, challenges, and goals for the future inspires me on a daily basis.

My work as a family law attorney invariably involves intense emotional issues—the demise of a relationship/marriage, the loss of having your child every night/on major holidays, learning the partner you were building a life with is not whom you thought they were or has elected to be with someone else, etc.

Then, the clients have the additional stressful, expensive burden of litigation. As their attorney, I am now demanding personal details, trying to present their case in Court via what they thought were personal texts, instead, to have them made public and dissected in an adversarial process. I am aware clients are frequently frustrated that the whole truth has not come into play, and instead a judge in a black robe who has not heard the whole story decides, and sometimes those decisions seem arbitrary and not in the best interest of the children.

I am aware of my client’s weekly, if not daily life, and the impact the Court’s decisions will have on their families. I find it very rewarding to help clients navigate this challenging time in their lives. The best part, however, is hearing from clients post judgment, and about their new, (generally) happier lives.

Moreover, the dynamic nature of the legal profession keeps me constantly engaged and motivated. Whether it’s staying abreast of changes in the law or finding innovative solutions to emerging challenges, there is always something new to learn and explore.

Of course, like any industry, the legal field also has its challenges. From navigating bureaucratic red tape to balancing the demands of a demanding caseload, the biggest challenge lies in finding the delicate balance between delivering exceptional service and managing the practical realities of the profession. However, these challenges ultimately drive me to push boundaries and strive for excellence in everything I do.

What were some important turning points in your career that helped you attain your current position?

Several pivotal moments have shaped my journey to where I am today. One significant turning point was serving as a law clerk to the Honorable Helen Gillmor at the United

States District Court for the District of Hawaii following my graduation from Stanford Law School. This experience not only deepened my understanding of the legal system, but also instilled in me a profound sense of dedication to the pursuit of justice.

Another crucial milestone was being selected as a Fellow of the Hawaii State Bar Association Leadership Institute in 2016. This opportunity allowed me to further develop my leadership skills and expand my local professional network, ultimately paving the way for greater career opportunities and growth.

What career mistake(s) taught you the greatest lesson(s)?

Throughout my career, I’ve encountered my fair share of challenges and setbacks, each of which has taught me valuable lessons. One of the most significant mistakes I’ve made was underestimating the importance of work-life balance. Early in my career, I often found myself prioritizing work over my personal well-being, which ultimately led to burnout and diminished productivity.

This experience taught me the importance of setting boundaries and prioritizing self-care. I have incorporated regular exercise and spending time with loved ones into my daily routine, allowing me to recharge and perform at my best both personally and professionally.

In a workplace that demands your utmost, what do you do for selfcare?

In a demanding workplace, prioritizing selfcare is essential for maintaining balance and overall well-being. For me, self-care means I exercise daily. A long ocean swim, Stand Up Paddle session, or a hike in our beautiful ‘āina always helps me clear my head. I love watching honu, monk seals, or enjoying our amazing island vistas, especially when friends have time to join me. I also prioritize travel with my (adult) children, family, and friends. And, my non-profit community work grounds me. By investing in self-care, I am able to approach each day with renewed energy, focus, and resilience, ensuring that I can continue to perform at my best in both my professional and personal life.

Judy Bishop PRESIDENT AND OWNER BISHOP & COMPANY, INC.

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

I arrived at a previous company in 2001, grew the business significantly, and within five years, I bought out the owner in 2005. So I suppose that I cracked that particular ceiling by acquiring the company! Earlier in my career, I started my own company at the age of 25. I broke some ceilings and then, in a way, I had no boss at all!

What inspires you or is most exciting about your job, business, industry and what are the biggest challenges?

Both my job and my industry inspire me every day! I work in the staffing or employment industry, finding talent for organizations, and finding great opportunities for candidates and employees—whether they be entry level, management, or executive.

People inspire me. It excites me to find a great candidate for a client company or to find a great job for a job seeker! Working

with all types of individuals and industries is educational and informative every day.

I am constantly surprised and challenged by the myriad circumstances that compel people to change jobs or change careers, and by the situations, economic conditions, and technological changes that create new roles in organizations. Personalities are different at each organization. Cultures are different. It’s challenging and inspiring. Businesses and industries disappear and new ones appear, and every day is unpredictable!

What were some important turning points in your career that helped you attain your current position?

Many years in a corporate environment taught me that I prefer running my own small business. I had my own business at 25, then began a corporate career for many years. After that I realized I loved small business. I loved succeeding or failing on my own terms. I loved doing it all—not being in a silo. I love the detail, rolling up my sleeves, and also the strategy required at the top.

It’s sometimes lonely at the top while making big decisions alone but I’d take that any day over a big bureaucracy. I’m accountable to myself. I’m a tough but fair boss to myself and

I like it that way! Working for corporations or for a boss who didn’t inspire me made me want to go into business for myself!

I wanted to do more and work harder than my bosses!! So I did! Later in my career, personal decisions led me to have to work in several different foreign countries in industries and roles I had no experience with. I had no choice but to do it. That taught me I was extremely resilient and resourceful. Knowing that made me confident I could start my own business later in life, again, and succeed.

What career mistake(s) taught you the greatest lesson(s)?

Early in my career, I owned and operated one business, then opened three more! The city where I worked had a severe economic downturn, and I had very little money set aside for emergencies. Instead, I had been reinvesting my money in the additional businesses.

When the economy crashed, I lost all four businesses. I sold two, closed one, and bankrupted one. It was a very instructive mistake. One I will never forget. Many years later, I again went into business for myself and the lessons learned through those prior losses made me a much better businesswoman and leader.

In a workplace that demands your utmost, what do you do for selfcare?

I have always had a stressful role. I started working on commission at 22, and was in business for myself at 25—that is like working on commission too: If you don’t have enough revenue and profit then you don’t get paid! I learned early in my career that working till midnight 2-3 nights a week and weekends couldn’t be sustained. I did it all. I never said “no” to a business opportunity. I never failed to deliver the service I promised. That meant sometimes you do it yourself in a small business. Sometimes there is no one to delegate it to.

I learned to pace myself without compromising my delivery of quality service. I learned time management—it’s a must! I always try to hire people I like and want to spend time with so there is fun in the workplace, and I am surrounded by staff who are bright, hard working, happy, and fun!

I have always made time for fun with friends, for entertainment, exercise, reading, for stretching and opening my mind, for being creative. Innovative thinking solves problems, provides ideas, enlightens, and brings joy.

Located in the Hawaii Kai Towne Center and Ward Village, Maile’s Thai Bistro has been proudly serving authentic Thai food since 2008.

Our owner, Maile Sengoura, has made it a mission to serve a variety of delicious food, provide excellent customer service, and keep the prices reasonable.

Hawaii Kai Town Center

338 Keahole Street. #2B8 Honolulu, Hawaii. 96825 (808) 394-2488

Ward Village

1200 Ala Moana Blvd. Honolulu, Hawaii. 96814 (808) 591-2488

mailesthaibistro.com

McAluney DIRECTOR

PATSY T. MINK CENTER FOR BUSINESS & LEADERSHIP

Colleen

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

I joined the Patsy T. Mink Center for Business & Leadership at YWCA O‘ahu in 2015 and at that time there was, and continues to be, a female exec team. It wasn’t until I joined this team of incredible women that I began to understand my own management style and the importance of lifting the women around me. The guidance and mentorship I have received helped me to define the type of leader I want to be, especially in supporting the growth of my own team as well as the women business owners and leaders that we work with.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

What excites me most is the difference our center can make for women in our community. In 2023 our center helped more than 1,500 unique women through small business and leadership training. This directly impacts our local economy by supporting women-owned small businesses and the upward mobility of professional women in the State of Hawai‘i. I am most inspired by the women who walk through our doors bravely looking for help to make their dream of becoming a business owner come true.

Funding is the biggest challenge our center faces in supporting women small-business owners, but especially neighbor island businesses and leaders. YWCA was fortunate to have received a few significant small-business grants in the last four years that have helped to increase our reach, but there is a

great need on all the neighbor islands for additional programming tailored to women-owned small businesses and leaders.

What were some important turning points in your career that helped you attain your current position?

I have been lucky enough to have three very different careers! I was a retail clothing buyer and merchandiser for 15 years, a stay-at-home mom, and volunteer for 14 years and have been at YWCA O‘ahu for over eight years.

The first turning point was when I realized that I was not successfully holding a full-time job while raising three children under five. Neither home nor work were doing well, and something needed to change. I had a major identity crisis the year after I quit working, feeling like I had not been successful as a working mom, and was overwhelmed being at home full-time with my kids.

After the first year though, I loved it, and am so very thankful I had a partner who supported me to explore the world of volunteerism through non-profit fundraising and event planning while managing our home life. It fulfilled a need inside me to make a difference, while gaining my deepest friendships which have supported and sustained me through most of my life’s hardest times. This is where I learned the amount of strength that women have and that we can truly achieve anything we set our minds to.

The second turning point happened when I decided to go back to work. The uncertainty after being away from the workforce for 14 years was daunting and I lacked self-confidence. I will always be grateful that YWCA O‘ahu saw the value in my retail and event/fundraising experience. Working my way up from

a part-time coordinator at the Patsy T. Mink center to a full-time program manager was a significant turning point for me. It lifted my confidence and belief in myself, helping me to take on larger tasks and learning to push past my comfort zone.

This is where I learned that when you continuously challenge yourself to overcome fear and self-doubt, you are building resilience and a growing surety that you can accomplish most anything.

What career mistake taught you the greatest lesson?

Through misjudgment, the greatest lesson I have learned is the power of empathy. The ability to listen, hear, and deeply care about the people I work with took time and personal reflection to change my leadership style. A team implosion caused by my lack of awareness forced me to evaluate the way I communicate and interact with people. It’s unfortunate that I was not able to keep the original team intact, but I am grateful that I was given the opportunity to regroup, build a new team, and better all the relationships in my life.

In a workplace that demands your utmost, what do you do for selfcare?

For self-care, I exercise regularly by walking and using a Pilates app because it keeps me in shape and boosts my daily energy. For the last three years, I have been a member of a mental fitness training program called Positive Intelligence which has greatly increased my ability to focus and combat a lifelong habit of negative self-talk. Most importantly, I have been making time for family, friends, and travel to ensure that my career is not the only thing that defines me.

Dricka Brown Thobois

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

Two amazing female leaders previously broke the glass ceiling in our organization. One has since retired, and the other is the Executive Vice President of our company and the division I work for. Having strong, smart, female leaders and mentors has changed my perception of management and the business world for the better. Our leaders are brilliant. They trust us and you can feel it.

It is reassuring and makes it even more exciting to work each day for amazing people and an amazing company. Does the glass ceiling still exist, yes; however, by working smarter, having strong female mentors, leaders, and the fearless women who have come before us, eventually one day it will break.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

The nature of our beautiful planet inspires me. Humanity inspires me. My entire life I wanted to save the world and have a career that focused on reversing climate change; a job focused on sustainability, our environment, our future, and how we live day to day.

I am living my dream. I am inspired every day in my work, and by the people I work with.

Our business is building solar farms, powering our planet with the sun and other types of renewable energy such as biofuels, renewable natural gas, wind energy, and battery energy storage. Reducing our consumption of natural resources that we depend on such as energy and water is so important. There is so much waste in this world and minor

changes can make a dramatic difference. Helping large property owners solve problems, upgrade their buildings’ infrastructure, and save them money by reducing energy and water consumption.

The most exciting thing about this industry is that finally people are talking about climate change and realizing now is the time to do as much as we can. Our planet is an island if you think about it, and it is up to us to ensure our planet survives.

When I graduated from college with a degree in environmental studies, climate change was never mentioned in the news but we knew it was real. Today, it has become a regular topic of conversation due to the increased occurrence and subsequent increased cost of major storms, droughts, heat waves, fires, soil degradation, and sea level rise. Also the rising cost of fossil-fuel energy, clean water, and healthy food. I’m excited to say that with Ameresco I’ve actualized over $50 million of energy and efficiency projects in Hawai‘i and counting, including Outrigger Kauai Beach Resort, Fresh Island Fish Pier 38, and Kahala Hotel & Resort.

The biggest challenge is getting people to act now. We have known for over 20 years that climate change was real and that it was time to get off fossil fuels and transfer to clean energy. We need to transform how we generate and store energy, and at the same time, reduce the amount of energy and water we use, as quickly as possible.

What were some important turning points in your career that helped you attain your current position?

My job at Lappert’s Ice cream on Front Street in Lahaina was my first job in Hawai‘i. I fell in love with Hawai‘i and was determined to move to O‘ahu to see if I could find a job using my degree. I started at Duke’s Waikiki in 2001 and volunteered at the Hawai‘i Nature Center. I applied and got my first environmental

job in 2003 and have been working as an environmental and sustainability professional since then. My path evolved greatly after that.

I have a large breadth of experience in environmental planning, permitting, development, architecture, engineering, construction, operations, and maintenance. The connections and relationships I have made over the past 23 years have helped me to be where I am today.

I went from working on projects to generating business development, sales, and client relations. The most impactful turning point was when Ameresco, Inc. acquired the company I was working for in 2018. I have the privilege of currently holding the position of Account Executive with the Ameresco’s Hawai‘i team and combating climate change through the projects we develop.

What career mistake taught you the greatest lesson?

I regret not being more confident in myself. Speak up, share your ideas, sometimes humbleness is the wrong way to go. I am often more humble than vocal. Do not be afraid to speak your mind and share your knowledge, story, and successes. It usually works out for the best.

In a workplace that demands your utmost, what do you do for selfcare?

Ultimate self-care would be a massage followed by a relaxing quiet day outdoors. Honestly, I need to schedule more self-care into my weekly routine. I love taking walks, going to the beach with my kids and husband, gardening outdoors, taking deep breaths in the sunshine and putting my feet in the grass or sand. Also, spending time with my girlfriends is always self-care.

Joni B. Redick-Yundt

FINANCIAL PROFESSIONAL, WESTPAC WEALTH PARTNERS CEO/FOUNDER OF FAMES HAWAII INTERNATIONAL BEST SELLER AUTHOR

Was the glass ceiling previously broken when you arrived at your company or organization or were you the one who broke it? Did it change your perception or viewpoint of your management style?

In my humble opinion, there was essentially NO glass ceiling at WestPac Wealth Partners. There was no evidence of favoritism, whether by gender, or race, or age. The company is thankfully merit-based, and I experienced nothing but support from management. Due to my work ethic and commitment, I was the only woman in the Top Ten that achieved the Presidential Citation Award for Outstanding Achievement in Field Management, Platinum Level in 2011.

My management style aligns well with the WestPac Wealth Partners, and as mentioned there was no “glass ceiling” to influence my particular style.

What inspires you or most exciting about your job, business, and industry and what are the biggest challenges?

Working in the insurance industry and with WestPac Wealth Partners has been very satisfying and I remain excited to provide education to people in my community with financial and insurance programs that satisfy their short and long term needs. I also enjoy sharing our process to business owners and professionals on how to protect their assets, their business, and importantly to provide income in the wake of unexpected events. One of the biggest challenges I face is to find the right people with the right mindset, and willing to do what it takes to execute a plan to make their hopes and dreams come true. Unfortunately, sometimes people neglect to plan for their financial future.

The passion that I have to give back to the community is also the basis for my 501(c)(3) non-profit organization which I founded 20 years ago. I have been involved with many nonprofit organizations including the American Heart Association, the National Kidney Foundation, the Make a Wish Foundation, Children’s Miracle Network, and Hawai‘i Skin Cancer Coalition.

I always love to connect with like-minded individuals who have resources that can help other people in business or who aspire to be a business owner. I’m all about mentoring, educating, motivating, and developing more leaders in our community. Truly, the most satisfying part of my non-profit organization is to mentor the younger generation in building communication skills, leadership skills, and how to interact with business and community leaders.

FAMES Hawaii has provided scholarship awards for students who are willing to further their education. We have been blessed to provide, over the years, approximately $700,000 in scholarships to our students.

With FAMES Hawaii, the biggest inspiration was the realization of the tremendous positive impact we were making in our community. We have had high-caliber business and community leaders willing to share their expertise and experience during our free business and leadership workshops, not just for the younger generation but for the whole community.

What were some important turning points in your career that helped you attain your current position?

The most important turning point of my career was actually the decision to enter this industry, and to trade my white nurse’s coat for a business suit. This was driven by two devastating events which took the lives of my older sister, Lu, and my 16-year-old nephew. I learned the perils of not having financial protection to buffer life’s unexpected events and these experiences changed my world view. After nearly 20 years of nursing, I decided to pursue this new career and started with Guardian Life Insurance Company of America in 1999.

From the start, I realized that I had found my calling and my nearly three-decade career trajectory was a continuous rise to my current position. After achieving Rookie of the Year and Million Dollar Roundtable in my first year I was promoted to Career Development Supervisor, then earning Leader’s Club, Centurion Club, Million Dollar Roundtable and Presidential Citation in Field Management awards. In 2014 I joined Westpac Wealth Partners as a Managing Director to expand my knowledge and experience in the financial

industry. It is very satisfying to know that I have made a positive difference in their financial world.

Other turning points in my life highlight my entrepreneurial spirit, including writing (international best seller), design of one-of-akind luxury leather bag handcrafted in Italy, and design of exquisite fine jewelry. I also enjoy being an inspirational and motivational speaker to various schools and organizations in the community.

With my entrepreneurial spirit, I’ve had the honor to be recognized as the U.S. SBA Business Champion of the Year, the Who’s Who of American Women, and the Empowered Woman of the Year by International Association of Top Professionals (IAOTP) just to name a few.

What career mistakes taught you the greatest lessons?

Whatever the career path we choose, there are always going to be setbacks and unexpected challenges. The key is to remain positive and seek the best solution, and most importantly to learn along the way.

I believe in not so much “making mistakes” but rather in the understanding that this is a process, and to be patient with this reality. Lessons can be learned from both positive and negative outcomes. How many “mistakes” did Thomas Edison make when inventing the light bulb? Hint: Zero mistakes, he just never gave up. The winning approach is perseverance and a positive attitude.

In a workplace that demands your utmost, what do you do for selfcare?

I am all about balancing life—spiritually, physically, and emotionally. A healthy lifestyle is a must. I take about one hour every morning for my workout routine, positive affirmations, and to practice my positive mindset. I firmly believe proper nutrition and quality supplements are essential to fueling our bodies. Of course, strolling along the beach with my husband.

Ogata VICE PRESIDENT & COO TILECO INC.

Leanne

Sometimes just expressing that you know someone went out of their way to do something, or that you recognized that they went above and beyond, can make it all worth it to the individual.

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

When I arrived at Tileco, there fortunately wasn’t a glass ceiling that prohibited me from advancing. As a female, I have been a minority from the time I entered my civil engineering classes in college until now as the vice president of a concrete masonry manufacturing company.

I am thankful to have had such an amazing experience where my peers, professors, colleagues, clients, and industry network has never made me feel any different or incompetent just because of my gender. Because of them and their support, I have been able to thrive in my current position. Today, women are definitely still a minority in engineering, construction, and constructionadjacent industries, but I continue to see the female presence growing, which is such an exciting thing!

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

My team inspires me. They are a big part of why I love my job and love going to work every day. I am lucky to have such amazing staff that continue to impress with their growing capabilities. Many of them are loyal employees who have dedicated most of their working careers to this company. Not only are they great at what they do, they really show up for each other.

When one is swamped with work or if someone is just having a hard day, they are eager to lend a hand or listening ear. I am so proud to be a part of such an amazing group of people.

Currently, one of the biggest challenges that I am facing in my job is filling vacant positions. This is something that seems to be plaguing nearly all companies that I do business with. In hiring, I’m always looking for more than just a body to fill an open spot. I am looking for aptitude to do the job, but arguably more importantly, I am looking for the right attitude.

Eagerness to learn and a team player mindset are two things that make a good employee a great employee. Although a challenge, I very much enjoy having the ability to build my dream team.

What were some important turning points in your career that helped you attain your current position?

My first time stepping into a management role was the biggest turning point in my career. Being in charge of myself and making sure my individual tasks were completed was one thing, but making sure that a whole team of people were performing and growing the company culture was quite different. As a manager, I was faced with new challenges—working with people in a different capacity, learning about new technical aspects of the job, making bigpicture decisions and counseling employees.

Through this time, I was able to create my own management style and vision for my team. This helped me tremendously to show my capabilities and also prepare myself for my current position in which I oversee all daily operations across all sectors.

What career mistake(s) taught you the greatest lesson(s)?

I can’t think of any particular defining mistake. However, I have learned many great lessons along my working career. A very simple but important lesson I have learned is that expressing appreciation to others, especially in the role of a superior, can create a big impact. In the construction industry that is historically male dominated with an old school rough and tumble approach, I realized quickly that appreciation wasn’t expressed quite as often as it may be in other industries.

I have learned that a “thank you” or “good job” can go a long way. Not everyone needs the same amount of validation, but everyone wants to know that they are appreciated for the work that they do to some degree.

Sometimes just expressing that you know someone went out of their way to do something, or that you recognized that they went above and beyond, can make it all worth it to the individual.

In a workplace that demands your utmost, what do you do for selfcare?

The two most important parts of my self-care routine are making sure that I get adequate sleep, and knowing when to say “no” to things. Getting adequate sleep on a regular basis helps me to recharge, keeps me calm in stressful situations and helps me to perform at my best. It is something small that has a big impact.

Knowing when to say “no” to things may not be a traditional answer to this question, but it has been imperative to maintaining balance in my life. Although I would love to accept or be a part of every opportunity that comes my way, I am much more effective when I leave a little room on my plate. Burnout is real, and I never want to overload myself to the point where I stop loving what I do.

Lisa Ma

SALES

DIRECTOR

XEROX HAWAII

What were some important turning points in your career that helped you attain your current position?

I began in sales right out of college. At the time, it was a way to make money and the job I was offered, so I took it. My first job was selling industrial products which was a learning experience…I learned that I liked sales, but I wanted a different type of product line to represent.

With that knowledge, I applied to IBM. The product line was different, and I had a huge learning curve. I enjoyed the challenge and the chance to work with customers at a different level in the organization. Selling technology was far more interesting to me. When my boyfriend at the time (now my husband) graduated law school and moved back to Hawai‘i, I followed him and got the job at Xerox. While I enjoyed sales, I knew I wanted to be part of the leadership and decisionmaking of the business, so coming into Xerox, management was my goal.

I was fortunate that my sales manager (who became my mentor) helped me look for opportunities to make that happen. Thanks to her and many other great people at Xerox Hawaii, I have been a Sales Manager and now have been Sales Director there for 25 years.

Best leadership advice…

First, build a strong team. I am a huge fan of John Wooden (not just because I went to UCLA). His views on teamwork and leadership are ones I look to for inspiration. While sales is, in part, an individual pursuit, our success comes when we work as a team.

Second, when talking to upper management, choose carefully how you talk about your team. They may not know your individual team members and what you share is very likely the only perception they will have.

How do you manage stress and selfcare?

I am still learning how to manage my stress. When I am stressed, it is usually because I have too many demands and not enough time. I am one who can overthink things. I find what works best is just starting. Start small and begin the project, task, etc. Once I have started, I feel more in control and can then plan the steps to finish.

On the self-care side, I enjoy spending time with family and friends. I love to read and travel and, as a creative outlet, I am an avid paper crafter, specifically card making.

How do you give back to your community?

Giving back is a way for me to feel connected to something important and helps me with perspective. Whatever I am dealing with, there are others who are in greater need than I am. My mother emphasized the need to volunteer and give time to causes that were meaningful to me. My mom was a member of Soroptimist, an international organization whose mission is to provide access to education to empower women and girls. She had strongly encouraged me to join, but I was busy with raising my two kids and volunteering for their school and activities.

When my mom passed away nine years ago, I decided to join Soroptimist to honor her memory. It was the best decision I could have made. I have met amazing, like-minded women and am lucky to work with them to support this cause. I have had the great honor to serve as President and am now Treasurer and have co-chaired our fundraising for the last few years. Meeting the women who have been awarded grants from Soroptimist and hearing their stories of overcoming incredible hurdles makes me proud to be part of this amazing organization.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

Xerox has always been a well-recognized and highly regarded company. Being in Hawai‘i, we have worked hard to build a reputation as a local company, Xerox Hawaii, with the backing of a large, international corporation. Xerox has been synonymous with copying and that has been a tremendous legacy for us.

But, the industry is changing and we needed to take our strength in handling paper and move it to the digital environment. Today, Xerox has an incredible portfolio of office products and has expanded into workflow, software, network integration, and supports other products such as PCs and intelligent displays.

The challenge is keeping up with the changes in technology, which is exciting for me. Our other challenge is getting the word out to the customers we have worked with for years and making them aware of what else we offer.

Sheryl Matsuoka

OWNER, THE UPS STORE MĀNOA PARTNER, GYUKAKU JAPANESE BBQ AND RAINBOW DRIVE-IN, KALIHI

What was a major turning point in your career?

In 2011, my career journey took an unexpected turn, propelling me onto a path of selfdiscovery and empowerment. Having devoted three decades to a prestigious company, celebrated as one of America’s top 100 businesses, I poured my heart and soul into its success, earning recognition as a woman leader and receiving numerous accolades along the way.

Yet, destiny had different plans in store. A sudden upheaval rocked my world when 16 of us in the technical and service department learned our positions were being eliminated. The shock and disbelief that followed were palpable as I grappled with the abrupt end to a chapter that I had envisioned continuing for years to come.

At 55 years old, uncertainty loomed large, casting a shadow of doubt and insecurity over my future. Who would hire me at this stage of life? Yet, within the depths of turmoil, a seed of resilience was planted—a seed that would soon blossom into a newfound sense of purpose and determination.

What is your central question for surviving in the business world?

Amidst the chaos, I turned to my guiding question: What’s the opportunity here? This question, which has been a beacon of clarity in times of adversity, is my compass. On the day I lost my job, I made a conscious decision to seize control of my destiny and reclaim the narrative of my life.

For me, the end of a job did not signify the end of my journey; rather, it marked the beginning of a new chapter—one where I would be the architect of my fate. From that day forward, my goal was clear: Design my own life and forge a path aligned with my passions, values, and aspirations.

To my surprise and delight, this newfound resolve led me to embark on new adventures to become a woman business owner. I am also a partner with three GyuKaku Japanese BBQ restaurants (Windward Mall, Mililani, and Kapolei) in addition to the Rainbow Drive-in in Kalihi. Looking back, I have come to realize that pivotal moment which catalyzed profound personal and professional growth.

With true leadership and inspiring others to follow in our footsteps, we can make a positive impact on the world around us.

Can you describe the fundamental journey?

While careers may come to an end, the journey of life continues unabated. It’s a journey fueled by the resilience to overcome obstacles, the courage to embrace change, and the determination to shape our destinies. Today, I stand proud as a woman business owner, shaping my destiny and inspiring others to do the same.

As the Executive Director of the Hawai‘i Restaurant Association, Hawai‘i Restaurant Association Educational Foundation, and The National Utility Contractor Association – Hawai‘i Chapter, I’ve embarked on a fundamental journey of leadership and service. It’s a journey defined by a deep commitment to advocating for the interests of businesses and fostering growth opportunities for our community.

My journey is not just about achieving personal success; it’s about uplifting others and leaving a lasting impact on the world around me. Through unwavering dedication, passion, and a relentless pursuit of excellence, I am committed to shaping a brighter tomorrow for generations to come.

What are your inspiration and driving force for success?

What inspires me is making a difference in our community. It is an unwavering conviction. At our UPS Store in Mānoa and soon opening, our Aiea location, our goal is to serve our community while building friendships and lifelong relationships. It is my sense of purpose, reflecting a deep-rooted commitment to leaving a lasting impact beyond profit margins. Entrepreneurship transcends mere

commerce. It’s a journey fueled by the desire to uplift and empower those within my sphere of influence.

I value face-to-face connections. The simple act of welcoming someone with a smile, assisting an elderly person, or engaging in a friendly conversation holds immeasurable value. At The UPS Store, human interaction is cherished—a space where people can stop by, receive a warm greeting, and leave with a smile. I take pride in providing this essential human touch, knowing its significance in today’s world.

How do you balance challenge vs. opportunity?

The entrepreneurial path is filled with challenges, but I view them as opportunities for growth and transformation. I strive to navigate the complexities of business ownership with resilience and grace, and with an unwavering commitment to learning, evolving, and making a tangible difference in the lives of others.

In truth, this is a testament to the indomitable spirit of women entrepreneurs everywhere.

In a world where daring to dream and making a difference is revered, I try to stand tall as a model of courage and determination. The entrepreneurial odyssey is more than a personal journey—it is the power of unwavering conviction and the boundless potential of those who dare to envision a brighter future for themselves and their communities. One smile at a time.

With true leadership and inspiring others to follow in our footsteps, we can make a positive impact on the world around us.

Naomi

Gauthier CO-FOUNDER THE ART AGENCY

Was the glass ceiling previously broken when you arrived at your company or organization or were you the one who broke it? Did it change your perception or viewpoint of your management style?

When I first started out in business, the senior leadership at the company I worked at were predominantly men, with a few notable exceptions of extraordinary women who broke the glass ceiling with tenacity, determination, and style.

The lessons they instilled in me have shaped my management philosophy since then. Be a mentor, put your team above yourself, stay curious, humble, and kind.

What inspires you or is most exciting about your job, business, and industry? What are the biggest challenges?

The heart of my passion lies in the art of connecting people and fostering collaborations. Through The Art Agency, we have the privilege of bringing together local artists and clients to realize artistic visions that are both beautiful and appropriate in content and concept.

The local artists we work with inspire me with their passion, vision, and extraordinary gift of creating beautiful works of art. There is a great deal of talent here in Hawai‘i, and I love meeting artists and finding out how I can help and support them in their work.

We are honored by the companies that trust us to help them select the perfect art to feature at their establishments and to create beautiful spaces for people to live and work.

Our biggest challenge is time. Reaching out to talented local artists and thriving businesses takes time and we are constantly striving to balance the two.

What were some important turning points in your career that helped you attain your current position?

The decision to finally pursue a lifelong dream of entrepreneurship has been a long one. I grew up around art as my mother is an artist and I studied art while I was pursuing my degree at UH Mānoa. A tour three years ago of a recently renovated commercial space that featured art that was not from Hawai‘i inspired me to start The Art Agency with Buddy Moore and Earl Cachola. Our mission is to support and connect local artists and businesses to create long lasting beautiful art spaces in our community.

What advice would you give to your younger self knowing what you know today?

Reflecting on my journey, I would tell my younger self to have faith and know that we will achieve our goals and dreams. Know that the values we were taught have served us well in our life and that success is measured in many ways. Spend time with the people that we care about, and that time is far too precious to waste with people who do not care about us. Know that “two wrongs don’t make a right.” Help others whenever we can and leave a place better than when we got there. Never ask anyone to do something that they haven’t seen us do. Be 100 percent present with whatever we are doing, multi-tasking does not work. Most of all, have fun and enjoy the ride.

What advice would you give to someone just starting out in their career?

I envy you for the time that you have ahead of you. You have life and career options that were unheard of when we were starting out. There are many trailblazing women before you that broke glass ceilings and worked very hard to earn their seat at the table.

Find the career and life path that you want to follow and do so with 100 percent conviction that you can achieve whatever you set out to do. Failure is inevitable, learn from it. Follow your dream and no one else’s because this is your life to live. Know that I am here to help you.

Small Bites, Big Flavor at Tanaka Ramen & Izakaya

Founded in 2017, Tanaka Ramen & Izakaya brings fresh, gourmet, and affordable Japanese ramen bar-style dishes to more than four cities across the United States. Named after the skilled Japanese ramen chef who inspired the restaurant’s creation, Tanaka Ramen & Izakaya serves delicious, traditional flavors in a chic modern environment.

Tina Wang, owner of Tanaka Ramen & Izakaya, is a young entrepreneur who is innovative and business-minded. After graduating from the University of Hawai‘i at Mānoa, Tina decided to pursue her passion for Japanese ramen by continuing her education in Japan, where she was taken under the wing of a renowned Japanese ramen chef. Tina moved to Chicago and opened her first Tanaka Ramen location at the age of 27. She expanded her restaurant brand across the United States, but always had a desire to return to Hawai‘i. To date, she has opened four successful Hawai‘i locations in addition to six other restaurants in Texas, Georgia, and Illinois.

Throughout all this, Tina has always been committed to give back to the community as well as her alma mater. Proceeds from the grand opening of her Kapolei Marketplace location were used to set up a scholarship fund for the math department at UH Mānoa. Funds are given out each semester to help students pay tuition, books, and other fees. She also donated meals to The Salvation Army’s Kroc Center volunteers. By maintaining a stable, long-term vision and ties to the wider community, Tina defines what it means to be a responsible, small business owner today.

Tanaka Ramen & Izakaya operates at Kapolei Marketplace, Ala Moana Center, Pearlridge Center, and Town Center of Mililani.

FOUNDER & FRACTIONAL CHIEF PEOPLE CULTURE & TALENT OFFICER PEOPLE CULTURE TALENT LLC

Tianna Johnson

What I want to be known for is building community, fostering relationships, and genuinely caring about people.”

What were some difficult observations you had when you started working in your industry? How has your management style been influenced as a result?

When I transitioned into the technology industry from non-profit more than a decade ago, I was one of the few women and the only Native Hawaiian on the team. Hawaiian culture embodies a strong sense of community, which influences our collaborative approach to problem-solving, especially on an island with limited resources.

However, when I started working in Tech on the mainland, I encountered different norms—not bad, just different. I saw an opportunity to shape my leadership style around the community-oriented values I was raised with.

In my operational roles as a People/Talent Leader at GitHub, Lyft, Notion, and Render, I prioritized and implemented initiatives around diversity, equity, inclusion, and belonging. This approach helped build successful company cultures and improved our employees’ experiences.

Now that I run my own firm and work across multiple companies, I can amplify my impact. My role involves assisting founders to establish a solid operational foundation for their People and Talent Functions. This allows them to scale as they grow, through People Operations, fostering a vibrant company culture, and attracting and hiring key talent. What I want to be known for is building community, fostering relationships, and genuinely caring about people.

Where do you draw inspiration from across your job, business, and industry? What are the biggest challenges?

I’m inspired by creating teams who value community building and genuinely care for others. While this sounds simple in theory, it’s more complex in reality. Like any business, there are often competing priorities, even though ultimately we’re working towards a shared goal of success.

The growth phase is particularly challenging because the need for high output, quality, and speed is amplified. Companies have to avoid moving too fast so you don’t lose sight of continuing to invest in company culture as you scale. Meeting this challenge is where I spend much of my time and get energized by the work.

I believe an organization’s culture speaks volumes about what is done, how it’s done, and why it’s done. It both captures and creates value on and off a company’s balance sheet. Company culture is critical in the matchmaking process and it shapes an organization’s cultural pillars.

What were some defining moments throughout your career? How have they led you to where you are now?

In early 2015, I joined GitHub as one of their first Talent Partners. There, I helped build the Talent Function from almost the ground up. I was able to pivot from People Ops into Technical Recruiting and learn from the best. I had the autonomy to take on projects I’d never done before and experienced my first profitable exit when Microsoft acquired us.

In 2017, I was recruited to Lyft where I had the opportunity to learn the art of recruiting at scale. We grew the company from 500 to over 6,000 employees in less than three years. I learned so much from my team and our incredibly talented engineering leaders. Despite the insane amount of hard work, I was able to be a part of my first IPO. I was on our IPO readiness pod and managed our Recruiting Team’s OKRs, and was able to see how a large People Team could scale.

I joined Notion as the Head of Technical Recruiting and our first People/Talent person in early 2020 just as the pandemic hit. We were a small team of about 25 people and maybe 1 million users and within three years, we’d grow to be a team of almost 600 with more than 50 million users. We were valued at $1B, but we were also known for our exceptional culture, community, and teams.

In my work today, I can use all of the lessons and mistakes I’ve learned to help my clients think comprehensively about how they’re developing their businesses and expanding their teams.

What are some hard-earned but valuable learnings you’ve gained throughout your career?

Understanding the hills to die on was a vital part of my growth. Understanding what nonnegotiables were important to me and learning to let the rest go. Some of those “must-haves” needed to shift to move faster. Becoming a mom two years ago also greatly changed my perspective and where I spend my energy. I’ve since learned how to think more holistically and understand my personal values better. I’ve honed the skill of ruthless prioritization, distinguishing between needs and wants.

Above all, I learned the importance of staying curious, building creativity, and not trying to plug and play a People Function. One of the most valuable lessons, particularly as someone who values culture and community, is trying to involve Founders in that journey as much as I can.

Given the competitive, fast-paced nature of your industry and role, how do you practice self-care?

Honestly, self-care is an area that I’m working on. I try to give myself grace and focus on getting better consistency. Two things that always make me feel grounded are watching the sunset and feeling the energy of the ocean, so I try to prioritize that as much as I can.

Celebrating a Legacy in Tourism

The University of Hawai‘i at Mānoa Shidler College of Business’ School of Travel Industry Management (TIM school) held its 22nd annual Celebrate A Legacy in Tourism gala at the Sheraton Waikīkī on April 10, to honor individuals who have made long-term contributions to Hawai‘i’s hospitality industry. The soldout event was well-attended by nearly 700 people and raised a record $517,000 in scholarships for students pursuing a major at the School of Travel Industry Management.

This year’s honorees were Holden Lim, inducted into the TIM Alumni Hall of Honor, Kyo-ya Hotels & Resorts LP, receiving the Distinguished Service Award for their years of generous contributions to the state’s local communities, and Mufi Hannemann, recipient of the Legacy in Tourism award for his significant contributions to Hawai‘i’s vital industry.

As the president and CEO of the Hawai‘i Lodging & Tourism Association (HLTA), chair of the Hawai‘i Tourism Authority (HTA) board, and board member of the U.S. Travel and Tourism Advisory Board, Legacy in Tourism awardee Mufi Hannemann has played a pivotal role in shaping the state’s tourism landscape.

The former mayor of the City & County of Honolulu, now a prominent figure in tourism, has achieved much in his tenure, from founding the Pacific Century Fellows—a leadership program connecting civic-minded young professionals, to serving as an advisory councilmember to the UH TIM school. His leadership during the Covid-19 pandemic, the Maui wildfires recovery, and the industry’s overall shift to a regenerative tourism model has garnered wide recognition and applause from Hawai‘i’s public, private, and nonprofit sectors.

In his acceptance speech, Hannemann highlighted the vast opportunities available in the hospitality sector

for local youth and stressed the importance of continuous support through scholarship programs, such as the current Ho‘oilina Scholars program at the TIM School that he was instrumental in creating, and workforce development initiatives that have been a passion of his. Among those he acknowledged were former HTA President Chris Tatum, Hawai‘i State Senator Donovan Dela Cruz, hotelier Lynette Eastman, Hawai‘i State Senator Kurt Fevella, and former Governor David Ige. He also paid tribute to his former boss Governor John Waihe‘e who appointed him as director of DBEDT, and Governor Josh Green, who asked him to serve on the HTA board.

Hannemann outlined his goals for the HTA, emphasizing its role in making Hawai‘i an attractive and appealing tourism destination while representing the interests of all island stakeholders, particularly through destination management and collaboration with local communities. He highlighted the

HTA’s strengthened connections with the state Legislature, emphasizing their successful efforts to quash any discussions of disbanding the authority. Notably, they are on pace to come out of the legislative session with reinstated recurring funding for the independent government agency. He concluded by expressing his desire and aspiration to see the UH TIM school regain its place among the top three hospitality schools in the nation where it rightfully belongs. He recalled fondly when it held such a status when he was a special assistant to Governor George Ariyoshi and the Dean of the TIM School was Chuck Gee.

In addition to the planned ceremony, attendees enjoyed a surprise performance by legendary music icon Henry Kapono, who invited awardee Hannemann to sing “Here With You” as a duet, capping off a night of celebration and achievements.

Fueling Kaimuki’s Evolution with Coffee and Wine

Kaimuki is experiencing a renaissance.

The eclectic district in Honolulu once known for its old school bakeries, vintage clothing shops, and family-run music stores is experiencing a stylish facelift. Adding to the neighborhood’s rich historical pastiche are newer establishments vending anything from bespoke plants to vegan gastronomy, contemporary fashions to artisanal breads. Among them is Fusion Café + Wine, a swank new social venue designed for those seeking an elevated coffee and lounge experience.

Established by five women with a passion for food and wine, the modish 50-seat cafe serves barista-crafted beverages, casual morning bites, and grab-and-go lunches. Cappuccinos, lattes, macchiatos, and other artful expressions of coffee are crafted to pair with a roster of baked pastries and savory servings including buttery blueberry scones, fresh composed salads, and handcrafted sandwiches.

In the early evening, the Champagne bar inaugurates a vibrant wine bar menu conceived by chef consultant Rian Lee. Charcuterie and cheese boards, burrata with vine-ripened tomatoes and white balsamic, and a signature Fusion salad of beets and citrus with creamy truffle dressing are served alongside tapas-style plates.

Baked Brie tartlets with fig jam, bao sliders with char siu sausage, fresh pappardelle pasta with jamon Serrano and wild mushrooms in a white wine verjus, and fried saganaki cheese with honey and dried apricots beg for a glass of Champagne or wine from the edgy, boutique selection, or a Porto cocktail, an effervescent spritzer infused with Port wine.

Fusion Café + Wine’s space maintains its elegant yet inviting appeal. Designed by Valerie Joseph, the interior celebrates femininity and elegance. An ivory coffee bar beckons with its façade of decorative tiles, with onyx and gunmetal-toned furnishings casting a dramatic monochromatic visual. The dining room in back uncorks a spectrum of opulent wine tones with tall burgundy tufted banquettes and glossy merlot tiles on an accent wall illuminated by the refractive sparkle of resplendent chandeliers.

Fusion Café + Wine is located at 3457 Waialae Avenue. Limited parking is available in the lot above.

Dr. Diane S. L. Paloma

PRESIDENT AND CEO HAWAII DENTAL SERVICE (HDS)

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

Fortunately, HDS had a previous wahine CEO!

I was able to connect with Faye Kurren and she graciously shared her perspectives of the role. I appreciated the tremendous opportunity to learn how she built the organization, and it’s a privilege for me to continue building upon that solid foundation to ensure more people in communities across our islands have access to quality dental care. It also inspires me to support the next generation of leaders to continue HDS’s important mission.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

The scope and diversity of my responsibilities are challenging; it is definitely NOT an “every day is the same” job. There are so many facets to this role and many stakeholders— from our members to our participating providers, to our employer groups, and our own employees. They are all important to us and we serve them in different ways.

Knowing the work we do has an impact on the health and well-being for virtually everyone in Hawai‘i gets me up in the morning daily! Oral health is a huge part of everyone’s overall health and well-being, but this is often overlooked.

What were some important turning points in your career that helped you attain your current position?

Not getting into medical school after college was definitely a turning point. At the time, it was naturally very disappointing for me. In retrospect, it was the best lesson and created new pathways that I never knew were possible.

When one door closes, new ones open. It made me view healthcare through a different lens and the importance of everything that surrounds a clinical practice. The other significant turning point for me was my breast cancer diagnosis in 2014. This year celebrates a decade of survivorship!

That experience made me stronger and more willing to take calculated risks. It was a reminder not to take life for granted and inspired a renewed commitment to make every moment count to make the lives of others better. It made me step out of my comfort zone and apply for my position as CEO at HDS!

What career mistake taught you the greatest lesson?

The biggest mistake I’ve made—and maybe still do—is to assume others are thinking the same as me. In the past, I totally dismissed the way a colleague was feeling. I didn’t even ask how they felt about a project. Or I assumed everyone loved the project as much as I did.

It taught me to listen more carefully and take the time to understand the underlying perspectives that some don’t feel comfortable sharing. It also works with family members, too. Listen for understanding, not just listen to hear.

In a workplace that demands your utmost, what do you do for selfcare?

Hula, every Sunday, it’s my church! And who doesn’t love the occasional spa day?

87ZERO by HPM

Serves Designers and Developers with Interior

Solutions

There’s an art to interior planning whether for residential, single-family, commercial, or hospitality spaces. Developers and designers are invited to partner with the newly acquired 87ZERO by HPM located in the Nā Lama Kukui Lifestyle & Design Center in Iwilei, Honolulu, where they will find the latest innovations that elevate home interiors.

Across 87ZERO’s 5,300 square feet of showroom displays, a designer’s vision can truly take flight amidst sleek countertops, minimalist modern cabinetry, stainless steel appliances, and architectural elements that will satisfy every client’s dream checklist.

Gorgeous yet affordable luxury cabinets and premium appliances from brands like Thermador, Miele, Bosch and Gaggenau present an array of options to customize a home for comfort, function, and aesthetics. From countertop coffee machines to refrigerators, dishwashers, induction cooktops and more, 87ZERO by HPM carries everything necessary

to outfit the perfect kitchen with professional chef quality.

87ZERO is well known for their exceptional work over the last 17 years for some of Hawai‘i’s most premier condominiums, hotels, boutiques, and single-family homes, including the luxury high-rises in Ward Village, Park Lane Ala Moana, Sheraton Maui Resort & Spa, and the Ritz-Carlton Residences, Waikīkī Beach. Last year, 87ZERO joined local building industry leader HPM Building Supply, an acquisition that enhanced its capabilities to serve as an all-inclusive experience for developers, architects, designers, and contractors.

An expert team awaits at 87ZERO by HPM where projects are thoughtfully matched with distinctive designs and collections. Vice President of HPM Homes and Design Centers Kehau Amorin and her team can provide consultation and recommendations to suit a variety of commercial or residential projects.

“As development in Hawai‘i continues to be very active because of the strong demand for housing, interior solutions are an essential part of establishing aesthetic appeal and standing out from the competition while staying within project budgets,” says Amorin. “The elegant lines, sustainable materials, and range of price points across 87ZERO by HPM product lines are ideal for residential projects at all price ranges, from luxury to affordable.”

87ZERO by HPM is Hawai‘i’s sole distributor of Italian-made Ernestomeda cabinetry, carrying a variety of distinctive collections ranging from natural and versatile to open and elegant. SmartCucina cabinets and appliances also add to HPM’s product and service offerings. 87ZERO by HPM’s newest value-engineered, ecofriendly VECO cabinet line integrates European-style functionality, durability, and aesthetics at an affordable price point.

Julia Sørensen Shaw PRESIDENT OF INSPIRATION INTERIORS

CREATIVE DIRECTOR, HONOLULU DESIGN CENTER

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

At Inspiration Interiors, I’ve been fortunate to step into an environment where the glass ceiling was never a barrier to advancement. Here, meritocracy reigns supreme, with hires and promotions based solely on one’s work ability, skill set, integrity, dependability, and collaborative spirit. However, this positive experience within my own company has also shed light on the unfortunate reality within the broader furniture industry.

While strides have been made in breaking the glass ceiling, particularly with notable female designers like Charlotte Perriand and Patricia Urquiola making significant contributions, the industry still grapples with a pronounced gender gap. It’s perplexing to contemplate how a consumer base predominantly comprised of women is predominantly served by a largely male-dominated designer and producer class.

This realization has fueled my commitment not only to excel personally but also to uplift and empower the women around me within the industry. As I’ve navigated my career in furniture, I’ve come to understand the importance of not just achieving success for myself, but also actively working to dismantle barriers and create opportunities for others. By championing diversity, fostering inclusivity, and amplifying the voices of women in design and production, I strive to contribute to a more equitable and representative future for the industry as a whole.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

The most exhilarating aspect of my job, business, and industry lies in the ceaseless inspiration and innovation that surround us. Every day brings fresh opportunities to immerse myself in the dynamic worlds of furniture, interior design, architecture, and fine arts, witnessing their continual evolution and transformation.

What truly ignites my passion is the revolutionary progress being made in sustainability. Collaborating with innovative companies committed to crafting eco-friendly furniture and adopting environmentally conscious practices is not only gratifying but also essential in shaping a more sustainable future. However, amidst the excitement and innovation, challenges inevitably arise,

particularly in the unique context of our business in Hawai‘i. As we source furniture from around the globe, logistical hurdles abound. The lengthy shipping times, spanning weeks to months or even up to a year, pose logistical complexities. Moreover, the meticulous process of hand-selecting each piece of merchandise demands foresight and precision. We must anticipate future trends, staying ahead of the curve to curate a collection that resonates with our clientele.

Yet, despite these challenges, I thrive on the opportunity to navigate the intricate landscape of our industry. Each obstacle fuels my determination, driving me to push boundaries and elevate our business to new heights.

What were some important turning points in your career that helped you attain your current position?

My journey to my current position has been marked by a series of pivotal moments fueled by hard work, passion, dedication, and unwavering tenacity. While my academic background initially led me to pursue studies in fine arts and attain a Masters in Fine Arts, it was my move to Hawai‘i from San Francisco in 2018 that served as a turning point in my career trajectory.

In Hawai‘i, I discovered a profound sense of belonging in the furniture industry. Drawing upon my foundation as an artist and fueled by an innate creative drive and passion for design, I found myself seamlessly transitioning into a role where I could merge my artistic sensibilities with practical design expertise.

Throughout my journey, each experience has contributed to shaping my path and preparing me for my current position. Whether it was honing my craft, seizing opportunities for growth, or navigating challenges with resilience, every step has been instrumental in my professional development.

Now firmly established in my role, I am committed to continuing to push the boundaries of creativity and innovation within my company. My journey has reaffirmed my conviction that I am exactly where I belong, and I am fully dedicated to making meaningful contributions and leaving a lasting impact in the world of furniture design.

What career mistake(s) taught you the greatest lesson(s)?

I don’t make mistakes. Joke!

One of the most impactful career mistakes I’ve made taught me a valuable lesson about the importance of communication and assertiveness in the workplace. Early in my

career, I found myself in a situation where I hesitated to speak up about concerns I had regarding a project’s direction. Instead of voicing my thoughts and suggestions, I remained silent, hoping that things would improve on their own.

Unfortunately, my reluctance to communicate effectively resulted in a subpar outcome for the project and left me feeling frustrated and disempowered. However, this experience served as a wake-up call, prompting me to recognize the significance of proactive communication and assertiveness in achieving success.

From that point on, I made a conscious effort to prioritize open and honest communication in all aspects of my work. I learned to speak up confidently about my ideas, concerns, and needs, recognizing that my perspective and input were valuable contributions to the team. By actively engaging in dialogue, seeking feedback, and advocating for myself and my ideas, I was able to foster stronger relationships with colleagues, drive positive outcomes for projects, and ultimately, advance in my career.

In a workplace that demands your utmost, what do you do for selfcare?

In a workplace that demands my utmost, selfcare becomes not just a luxury but a necessity for maintaining balance and well-being. As I mentioned earlier, at my core, I am an artist. When I have time off, I immerse myself in the therapeutic world of mixed media art. Painting allows me to escape the pressures of work and reconnect with my creativity on a profound level.

Experimenting with new textures, colors, and canvases is not just a hobby for me; it’s a form of self-expression and a source of immense joy. I find solace in the process of creating something entirely my own, free from the constraints of deadlines and expectations. Each brushstroke becomes a meditation, each color a reflection of my innermost thoughts and emotions. Engaging in art is more than just a pastime; it’s a form of self-love and selfdiscovery. It allows me to tap into a reservoir of inspiration and imagination, replenishing my spirit and rejuvenating my mind. In the world of art, there are no limits, no boundaries—only endless possibilities waiting to be explored.

So, when the demands of the workplace become overwhelming, I retreat into my studio, where I can lose myself in the infinite possibilities of creation. Painting is not just a hobby or a passion—it’s my sanctuary, my refuge, and my ultimate act of self-care.

Mary de la Torre

PROPOSAL LEAD HENSEL PHELPS

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

We live in an exciting time where women are breaking barriers and paving the way for us. As a young professional in the construction industry, I joined a company at a time where the glass ceiling was already shattering. Working for a national general contractor, it’s exciting to witness the progress and opportunities that have emerged for women in a male-dominated field like construction.

The industry standard of women’s representation in construction is around 11 percent. However, Hensel Phelps exceeds that with 16 percent companywide. These numbers not only reflect a statistical improvement but a cultural shift towards inclusivity and equal opportunity.

In our Pacific Region, we’ve seen significant growth in female leadership, with milestones like our first female Project Superintendent and Operations Manager. These achievements signify progress within our company and serve as an example for the next generation of women considering careers in construction.

Witnessing women in leadership roles has not only inspired me personally but transformed my perception and management style by emphasizing the value of diversity and inclusivity in the workplace. Being a part of Hensel Phelps’ Women’s Network (W-Net) builds leaders, provides mentorship, but most importantly, provides a strong community of support.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

What I find inspiring and exciting about my job in marketing and project development within the construction industry is the opportunity to promote our people and projects in the Pacific. Each day brings something new and dynamic; I’m not confined to mundane office tasks. One day, we’re tackling a $150-million proposal. The next day we’re collaborating with designers on a design-build

pursuit, then I’ll be designing swag for our employees while sometimes I’m out in the field capturing photos of our self-work and project team members. There’s never a dull moment.

One of the most rewarding aspects of my job is interacting with our employees. Listening to them talk about their areas of expertise with such passion and enthusiasm is truly inspiring. It’s clear they are the subject matter experts, and that passion is contagious.

Another fascinating aspect of construction is the diversity of market sectors we work in. From building the first modernized terminal extension at the airport to upgrading one of the largest wastewater facilities, we’re not just constructing buildings—we’re contributing to and shaping the communities we live in.

However, there are challenges that come with the industry. While we see a positive trend in the growing presence of women, there is still a significant gap in skilled tradeswomen representation. Addressing this gap and promoting diversity and inclusivity in the workforce remains a crucial challenge. Despite these obstacles, I am hopeful to see more women thriving in the construction industry.

What were some important turning points in your career that helped you attain your current position?

There were two big turning points in my career that helped me attain my current position: Joining the Chamber of Commerce Hawaii Young Professionals (YP) program and serving as the President of the National Association of Women in Construction (NAWIC) Hawaii Chapter.

Joining YP provided me with opportunities to expand my professional network, learn from professional development classes, enhance my leadership skills through connections with industry leaders, and contribute to the community by mentoring high school students. Being an active member has elevated my career, as YP focuses on preparing the next generation of business leaders in the community.

When I was the President of NAWIC Hawaii, I gained invaluable leadership experience running a board of 13 directors and overseeing a chapter of 130 members. As an introvert, NAWIC empowered me to break out of my comfort zone and lead effectively by establishing a clear vision, actively listening,

practicing humility, and most importantly, leading by example. I learned that by doing the work together, I can earn their commitment and dedication to the success of the association.

While we all may be competitors in the industry, NAWIC is a safe space to grow as a leader and advocate for young women to pursue careers in construction. Having a mentor played an instrumental role in the success of my leadership and career development. Being both a mentee and a mentor has been vital to my professional growth and success.

What career mistake(s) taught you the greatest lesson(s)?

Saying “yes” to everything. Being a “yes” woman initially seemed like a smart strategy that’ll open doors and opportunities. While that may be true, eventually I would find myself overwhelmed, overworked, and stressed. It taught me the importance of working smarter, not harder. So, I’ve developed a mental decision tree to assess each opportunity, asking questions such as: Does this fulfill my core values? Is this urgent? Can I delegate it? What level of priority does it have? If a task or opportunity doesn’t align with these values, I’ll politely decline, focusing only on what truly matters to me.

Also, I learned not to be too hard on myself and to give myself grace. Life moves on, and so will everyone else.

In a workplace that demands your utmost, what do you do for selfcare?

“Early Morning Me Time” and “Disconnect Sundays” are my new self-care rituals. In the early mornings, I prioritize myself by waking up at 4:30 am, dedicating an hour of activities like HIIT (high intensity) workouts, yoga, meditation, journaling, or Sudoku puzzles to ignite and boost my productivity level for the day.

On “Disconnect Sundays,” I intentionally step back from the hustle and bustle to recharge. Some Sundays, I enjoy sleeping in and bingewatching shows with my husband. Other times, I reconnect with my mom or distant friends and family. I prioritize spending quality face-to-face time with loved ones. These self-care rituals keep me grounded and help me prioritize my well-being.

Jingle & Mingle

Pacific Edge Magazine hosted the Jingle & Mingle Networking Bash on December 5th at Jinya. Congratulations to Naomi Hazelton and her team for organizing another exceptional event. Tina Scotty from ‘We Help Kids’ was present to collect toys donated for children in need. It was an allaround fantastic evening

Green Drinks

These photos capture the Green Drinks event held at Wayfinder Waikiki on October 3rd, 2023. Green Drinks is an internationally renowned informal social network that gathers individuals for cocktails on the first Tuesday of every month. The goal of these gatherings is to inspire discussions on making the world more environmentally friendly. Founded in 1989 at a pub in northern London, Green Drinks quickly expanded globally. Today, nearly 700 Green Drinks events are held in cities across 62 countries.

PEM Awards Gala

Pacific Edge Magazine celebrated with clients and friends at the Alohilani Hotel to discuss the recipients and winners of the Pacific Edge Magazine Business Achievement Awards Gala. Visit PacificEdgeAwards.com to learn more. Nominations are now open for the 2024 Gala, which will be held at the Kahala Hotel on September 5th. Registration to attend is now open!

For the Love of Clay

Remle Wong is a Hawai‘i-based ceramic artist. At the end of 2022, she rediscovered her passion and love for clay after 20 years of being a stay-athome, homeschooling mom.

What started as mental health self-care quickly shifted into a lifestyle of an artist mid life: “I’ve been observing women reinventing themselves, utilizing all their acquired skills in the first half of life navigating culture, motherhood, work, relationships, marriage/divorce and instead of a mid-life crisis, it’s a mid-life climax.”

Remle’s artwork embodies a soft, strong feminine flow. Her Lei Aloha Collection captures all the good feels and essence of Hawai‘i with her hanging ceramic leis. “Everyone has such positive connotations of leis. Graduation, May Day, birthdays and even celebrations of life and death, lei symbolizes love, aloha, friendship, appreciation, and honor.“ Her hanging ceramic leis, flowery nude busts, and cut out shadow work bring beauty and aloha into spaces with a warm welcoming feel.

Remle creates and works out of Fishcake’s Fishschool studio in Kākā‘āko. “It’s a beautiful and inspiring space with good energy and people. We work alongside each other chatting, giving support in ceramics and life, sharing meals and art together.”

Fishcake is a women-owned business established in 2007 and is integral to Honolulu’s design scene with 250+ local artists, upscale furniture, and diverse events. It houses a ceramic studio, art school, hair salon, plant shop, tattoo studio, and a test cafe.

One of Remle’s first pieces was selected for the 2023 Raku Ho‘olaule‘a Exhibition, and currently she has another piece in the 2024 Raku Ho‘olaule‘a show at Mark’s Garage. Remle’s hanging lei and other art can be enjoyed at Arden Waikiki Restaurant in the Lotus Honolulu Hotel at Diamond Head.

“As my life evolves so does my artwork, as I am enjoying my life in Hawai‘i, growing as an artist and a woman in the second half of my life…my art and I continue to climax,” she says.

Colby Haines ACTOR, SCREENWRITER, PRODUCER OWNER, COLBY FILMS, LLC

Was the glass ceiling previously broken when you arrived at your company or organization, or were you the one who broke it? Did it change your perception or viewpoint of your management style?

I have had three major career paths—the entertainment industry, the maritime industry, and Colby Communications Corp., my company devoted to public relations, advertising, and journalism.

I will start with my first career as an actor, writer, and filmmaker. Yes, I ran into a glass ceiling years ago when I graduated from a broadcasting and theater college in Boston. I applied to a TV station for an assistant director position. I was told to my face, “Well, off the record, you will only land in the typing pool because we don’t hire females in that position.” That changed my trajectory to turning toward the acting side of my training and work in front of the camera. I began by guest starring in episodic TV shows and TV movies-of-the-week in California.

After a hiatus, I have returned to acting, screenwriting, and filmmaking here in Hawai‘i. I have been pleasantly impressed with the progress women have made in the entertainment industry for behindthe-camera creatives. I credit trailblazing women such as Lee Grant, Betty Thomas, and Penny Marshall, for breaking the glass ceiling in directing. After them, additional positions began opening for women. The unions also started to include provisions for female interns. It is of great note that the universities and private institutions are creating classes for women and men to learn their craft in addition to interning and on-the-job experience. The University of Hawai‘i is a great example through its ACM: Academy of Creative Media and SCA: School of Cinematic Arts. It is wonderful to see women winning awards in many areas such as producing, screenwriting, and directing.

During this hiatus, I began a long-time career in the maritime industry. I was shocked to find extreme chauvinism,

seemingly supported by that union’s attitude. We have come a long way, for sure. At that time, I started at the bottom, running the mimeograph machine, labor dispatching, and hazardous manifests for the visiting cargo vessels. Although it was uncomfortable at times, I worked hard to prove myself. I was lucky to find a male boss who gave me a chance to climb the ladder and became the first female contract manager for a stevedore company in those “old days.”

From there, I branched off and founded my PR, advertising journalism corporation specializing in maritime but including clients from law, retail, and other businesses. I simultaneously returned to college, earning a BA and MA in communications, which included the disciplines of public relations, advertising, and journalism. That was a full-circle moment of incorporating my artistic side with my business acumen. Although there was no glass ceiling per se, I still needed to prove myself as I sought clients. The skills I developed while fighting the odds proved valuable as I was used to hard work and learning quickly.

What inspires you or is most exciting about your job, business, and industry, and what are the biggest challenges?

In my current career, the creative work itself is inspiring. The relationships I have been able to forge along the way lift me up and support the creative process. The Hawai‘i ohana is strong. I feel blessed every day. The most exciting event now is that I am producing the feature screenplay I wrote 20 years ago and then rewrote after the writers’ strike ended in October to now take place wholly in Hawai‘i. It is a detective drama. We are in pre-production. I have been blessed with an incredible crew.

The challenges of this business, which are probably the same for any indie (independent) filmmaker, are finding funding for our projects. The biggest challenge for me currently is the active fundraising process. For my film, I am seeking sponsorships, large and small,

to bring this story to life and fulfill my dream. One area is product placement. This is like placing an ad in the film where a company’s or person’s products or services are put into the scene(s) and receive end-of-film credits as a sponsor in return for cash payment. This is an especially great opportunity as the film‘s goal is worldwide theatrical distribution.

What were some important turning points in your career that helped you attain your current position?

It is true that new doors do open when others close. After I was laid off from my maritime position, I was encouraged to start my own business. I founded Colby Communications Corp. and used my years of contacts in the maritime industry to create a specialty. After Covid-19, things changed again. With the closure of my company, I was able to return to focusing on acting and filmmaking full-time. A new energy came with this change. It was time for new challenges, goals, and accomplishments.

What career mistake taught you the greatest lesson?

I still have a problem with wanting to do all the functions myself and not delegating enough of the workload. I am working on that.

In a workplace that demands your utmost, what do you do for selfcare?

I make time to ride my bike around the neighborhood in the mornings and greet the regulars. This is such a lovely way to start the day. I continue to take acting classes to keep my mind and craft sharp. I meet up with friends and make new friends along the way.

What would you say to your younger self?

Keep going and learning. Enjoy the journey. The hard work will be worth it.

Making Tropical Waves Beyond Hawai‘i’s Shores

In the vibrant and dynamic landscape of Hawai‘i, where rich culture and natural beauty inspire countless dreams, Gina Ho has carved out her own unique success story. As the co-founder of Hawaiian Soda Co., Gina has transformed her passion for the islands and unique flavors into a thriving venture now making waves far beyond Hawaiian shores.

With her husband Caesar Ho, Gina embarked on the Hawaiian Soda journey in January 2020 to create a beverage that captures the essence of Hawai‘i using real fruit juice with no added sugar and a low-calorie profile.

“Our family has been rooted in the food service industry for decades—in fact, my husband Caesar’s family goes back seven generations of chefs dating back to the royal kitchens of China,” she says. “We knew nothing about ready-to-drink beverages and how to get them to market.”

Despite higher shipping costs, logistical complexities, and limited access to certain resources, Gina and Caesar turned these obstacles into opportunities. The couple had to be incredibly strategic and efficient with logistics to ensure the sodas could compete with those from the mainland.

Hawai‘i’s small-business ecosystem, while vibrant, lacks some of the infrastructure and resources available in larger markets. “Finding local partners and suppliers who could meet our specific needs was challenging,” says Gina. “However, this led us to build strong, supportive relationships within the local community which have been invaluable.”

In 2020, Caesar began experimenting in their home, mixing fruit juices and carbonating fizzy concoctions until he crafted the perfect fizzy P.O.G. They hired a food scientist to help transform their homemade refreshment into a ready-to-drink, shelf-stable soda.

At the Expo West trade show in 2023, disaster struck. A batch of sodas was damaged in transit days before the event. The couple scrambled to procure ingredients, rent a commercial kitchen, and whip up new batches on the spot. Ultimately, the successful show propelled their growth at home: Foodland. Their tropical island flavors quickly became available in hundreds of stores, hotels, and restaurants across Hawai‘i, including 7-Eleven, Times, and ABC Stores. Soon, their fruit sodas will grace the shelves at Costco.

In spring of 2024, they launched Pavilions and Gelson’s in Southern California. By year’s end, they anticipate their sodas will be available in over 2,000 stores across the globe.

“We are so grateful for the tremendous outpouring of support we have received from our local community as well as the support from fans visiting from all over the world. It is a true honor to represent our island home on a global scale,” says Gina.

Their dedication to using natural ingredients and focusing on authentic fruit flavors has resonated with consumers looking for healthier beverage choices and a loyal following.

Gina Ho’s journey is particularly inspiring within the context of AAPI (Asian American and Pacific Islander) women in business. In an industry often dominated by larger corporations, Gina has made her mark and set an example for aspiring women entrepreneurs with resilience, innovation, and community spirit.

“As an AAPI woman founder, I feel a deep responsibility to pave the way for others,” says Gina. “Representation matters, and I hope my journey encourages more women from our community to pursue their entrepreneurial dreams.”