Tow Professional - Volume: 9 Issue: 7

Page 54

TOWING Software & GPS

Towing OPerations Software – The Daily Process

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s a rule, all towing operations have or should have very similar back-office processes. Drivers are deployed to work a shift and after that specific shift, the accounting team should reconcile the drivers shift. Whether that means checking out the driver’s paperwork and monies or reconciling the drivers shift from your towing management software system (or a combination of both). This activity should happen in a timely fashion at the end of the shift or the next business day. When monies and paperwork are to be “turned in” to accounting, they should be handled in a secure fashion prior to reconciliation. Some companies have the drivers drop this paperwork into a safe. Reconciliation includes confirming all Cash is received, PO numbers

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Tow Professional | Volume 9 • Issue 7

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are included for the invoice, pricing on the call record is correct, etc. Upon completion of reconciliation, bank deposits and credit card batch reconciliations should ensue. These reconciliations should tie to reports from your towing management software - to the penny! This basic process is also applied to the employees managing the release window or closing out an auction.

THE BACK-OFFICE The TOPS® systems manages the back-office of your business very well and includes the controls you desire in securing your business. The accounting process within your operation will dictate the success of your business in the long run.


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