TOWING Software & GPS
MAXIMIZE EFFICIENCY AND SIMPLIFY COMMUNICATION USING TOWBOOK. By Kendall Smith and Matt Wesley
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s the use of technology continues to rise in the towing and roadside industry, so do consumer expectations. With the ability to use advanced technology at your fingertips, your customer expects to be informed and cared for every step of the way. Using Towbook facilitates this communication by doing the work for you! Towbook not only promotes continuous communication with your customers, but also with your motor clubs, body shops, dealerships, police departments, and private property managers too! •
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Got a call from the motor club? Accept it with the click of a button! Does your body shop or dealership want to send you a job? Our Web Request Portal can help them do exactly that with just a few clicks! Tow Professional | Volume 9 • Issue 7
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www.towprofessional.com
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Impress your police departments with “Vehicle Lookup” technology that allows them to quickly see if a certain vehicle is on your lot!
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Give private property managers a login to their account, so they can view all vehicles that were towed and sign for them as well!
All of the above actions and more, allow you and your staff to reduce time on the phone and maximize your performance and efficiency.
SO, WHAT DOES TOWBOOK DO? AND WHY DO YOU NEED IT? Improved Communication. Managers and dispatchers can communicate with drivers easily. Drivers can accept calls with all the details needed in order to do their job
