CITY & COUNTY HEALTHCARE GROUP
TAKING HEALTHCARE DIGITAL Amanda Hamilton, Chief Information Officer of leading UK health and social care provider City & County Healthcare Group, talks digitisation and data integration in the future of healthcare Writer: Phoebe Harper Project Manager: Vivek Valmiki Amanda Hamilton, CIO, City & County Healthcare Group Health tech has such a broad horizon and the potential is unconstrained. The opportunity to use digital platforms, AI, and Big Data is massive and still growing,” opens Amanda Hamilton, Chief Information Officer of City & County Healthcare Group (City & County). As the UK’s largest care provider, City & County comprise over 200 locations spread across the nation, offering distinct services in Home Care, Complex Care, Extra Care, Learning Disability, Live in Care and Supported Living. “We provide support for over 25,000 customers and work with many of the local governments and NHS commissioners within the UK,” Hamilton tells us. 106 | EME Outlook issue 43
Heading up the company’s information division, Hamilton’s interest in tech and computing has shaped her interests from childhood as a self-described “proper nerd”, all the way to her nomination in 2020 as CIO of the Year in the Women in IT Awards. Indeed, it was the “new frontier” allure of technology in the 1980s that first piqued Hamilton’s interest, a sentiment that remains relevant for her today thanks to the relatively unexplored potential of digital transformation in healthcare. “The arrival of 5G and commoditised telehealth in the near future makes it an even more exciting space and gives me that same feeling as when I was a kid building my own computers- anything is possible,” she reflects.
