Always Best Care Senior Services

DEDICATED TO EXCEEDING CARE EXPECTATIONS – ALWAYS

A NEW STANDARD FOR CARE

Always Best Care Senior Services is scaling new heights for assisted living and the provision of

Writer: Ed Budds | Project Manager: Felix Revell

Always Best Care Senior Services (ABC) has been helping thousands of families with non-medical, in-home care and assisted living referral services since 1996.

In select markets across the US, the diverse company has also added skilled home care for clients that suffer from illness or injury.

The undeniable passion for helping people maintain a safe, independent and dignified lifestyle represents a strong foundation of ABC. Every client receives extraordinary care in an inspiring environment with caring and compassionate people surrounding them at all times. The company’s care coordinators have worked with thousands of seniors across the country, and are always ready to help provide optimum aid and support to all residents and clients.

PROVIDING ASSISTED LIVING

At ABC, the company believes that an educated, informed consumer makes the best decisions. Therefore, the objective of the business is to help new clients make informed choices about important healthcare issues and how they can potentially affect daily life.

Because ABC respects a client’s right to make these crucial and often life-changing decisions, the company’s emphasis is on providing a variety of resources from a wide spectrum of viewpoints, not simply presenting ABC’s own opinions and interests as an organization.

Having worked hard to modify and customize a variety of terms and phrases that are typically associated with senior housing and assisted living, ABC is pleased to present definitions for each of these to new

care to clients in need of vital support services across the US

potential clients through a complex and thorough induction process, acting as the first stage in the care journey.

The initial step in ABC’s care process includes a personal consultation with an ABC Care Coordinator. In the following meeting, the company follows a series of carefully strategized steps to fulfill the necessary introductory process.

Firstly, ABC thoroughly discusses the client’s required care needs and uses this to create a written, detailed and highly personal care plan. The company then works with clients, or in many cases, their loved ones to determine how best to meet the personalized requirements of care. This is then followed by a detailed process of coordinating billing with insurance providers.

A client’s individual care plan is then constantly assessed and updated by ABC using a comprehensive monitoring system, to meet physical,

social, emotional and intellectual needs, as time passes and conditions may develop and alter.

ABC knows that its exceptional service continues to set the company apart from all other home care companies in the vastly competitive sector in which it operates.

As a result of these high standards, every ABC team member and caregiver receives comprehensive training before being assigned to a care plan, with high standards held to the mantra of “we only hire care providers we would have care for our own loved ones”.

ABC provides in-home care services from as little as one hour per day at one end of the scale, all the way up to 24-hour care, seven days a week. Whatever care needs are required, ABC is there for its clients.

Some of the key home care services that ABC provides include everyday activities such as dressing, personal care, bathing, incontinence care,

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24/7 Coastal Contact has integrated with Always Best Care Senior Services as a preferred vendor to provide a solution to after-hours on call for their franchisees.

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Offering

Dedicated Daytime and After-hours Home Care Management

24/7 Coastal Contact LLC specializes in providing management of after-hours on call operations for the home care industry. Our on-call service is created specifically to alleviate the stress associated with operating a 24/7 365-day home care business. We work hard to build trust and truly work as an extension of each office, and want to be considered as a part of the team.

SERVICES: Home Care After-Hours

The 24/7 Coastal Contact team has extensive experience in managing incoming calls, scheduling replacement caregiver shifts, and monitoring clock-ins and clock-outs.

Daytime Services

To keep your operations running as smoothly as possible, we will diligently work to provide messages and call patching as needed Monday through to Friday from 8am to 5pm.

Dedicated Team Approach

We operate as an extension of your office staff. We assign each agency to a team to ensure consistency with the account associates and their schedules for both daytime and after-hours needs.

cooking, transportation to medical appointments, errands or shopping, domestic services such as laundry and cleaning, as well as the provision to facilitate social outings and help maintain a sense of personal freedom.

REALIZING A VISION OF CARE

The now vast array of resources amassed by ABC includes an extensive library of content and information to help potential new clients make more informed decisions on senior care and future

ABC RECOGNIZES CDC GUIDELINES TO MAXIMIZE CLIENT SAFETY

ABC constantly reviews and integrates new guidelines from the Centers for Disease Control (CDC) on a regular basis. These guidelines are provided by the CDC in an effort to deter the transmission of infections, viruses and other diseases.

Recommended safety measures include:

• Avoid touching public surfaces with your hands whenever possible, including doorknobs, elevator buttons, restroom surfaces, restaurant menus and tables, public computer keyboards, etc.

• Avoid touching your eyes, nose or mouth, and wash your hands after.

• Wash hands often with soap and water frequently, for at least 20 seconds.

• Avoid close contact with people who are sick.

• Stay home when you are sick.

• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

• Clean and disinfect all touched surfaces and objects frequently using a regular household cleaning spray or wipe.

• Avoid crowds, especially in poorly ventilated spaces. The risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick.

• Avoid all non-essential travel including plane trips and cruise ships.

ABC is an essential business offering an essential service, and it will continue to operate even during periods of difficulty, such as the COVID-19 pandemic.

health-related issues.

The expansive vision of the company is to work as a united team providing the best senior care in the world – with the broadest range of services on offer and the most loving and consistent care anywhere.

Before offering employment, ABC conducts extensive background and reference checks on all new caregivers, who are insured to guarantee a level of safety for all clients once they pass. The new staff then receive extensive training upon being hired and ongoing training to keep up with the demands of the industry. What this means for clients of ABC, is that they will receive some of the best caregivers that the entire industry has to offer.

“You’re not alone if you are considering staying in the comfort of your home. A survey states that nine out of 10 individuals want to enjoy the perks of aging-in-place. And, with over 10,000 people turning 65 every day for the next 10 years across the US, that number has the potential to grow vastly,” the company declares in its introductory materials.

Today, aging-in-place is not as easy as it once used to be. Family members are challenged for time or the skills necessary to provide quality care for their loved ones. More importantly, as a person ages, the need for additional services and time increases exponentially.

This is why ABC is determined to provide an assured peace of mind from day one, so clients can enjoy more of the good things in life.

FIRST AND FOREMOST, HEALTH AND SAFETY

Above all else, ABC puts the health and safety of its clients, their families, and its employees first.

The company has taken many steps in order to maintain a safe and independent lifestyle for its clients while reducing the risk of transmitting threatening diseases

such as COVID-19. The highly trained, specialist care teams are constantly being educated to ensure they follow best practices in order to provide the safest and highest quality care possible.

As an expert in the senior care industry, ABC can offer valuable information and insight into the best way to care for clients’ loved ones throughout what can often be a stressful time and difficult transition. In this way, ABC’s caregivers are available to provide immediate care

and support to its wide-ranging senior community and their families.

During the height of the COVID-19 pandemic, ABC tested its caregivers with rapid testing kits, in line with the company policy of always placing health and safety at the forefront of all operations.

During these unprecedented times, ABC continued to make the safety of its clients, staff and caregivers the top priority, and this resulted in ABC’s home care division being selected as one of the few premier home

care agencies in the country to be included in the Federal Government’s BinaxNOW test kit distribution initiative. These tests then allowed ABC’s agencies to provide rapid testing to all staff and caregivers, which greatly benefited the entire business.

ABC endeavors to continually look at the best practices, guidelines and techniques to ensure the safest and highest quality care that it can provide to the company’s ever-growing senior community.

DEDICATED TO EXCEEDING CARE EXPECTATIONS – ALWAYS