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A NEW STANDARD FOR CARE

Always Best Care Senior Services is scaling new heights for assisted living and the provision of

Writer: Ed Budds | Project Manager: Felix Revell

Always Best Care Senior Services (ABC) has been helping thousands of families with non-medical, in-home care and assisted living referral services since 1996.

In select markets across the US, the diverse company has also added skilled home care for clients that suffer from illness or injury.

The undeniable passion for helping people maintain a safe, independent and dignified lifestyle represents a strong foundation of ABC. Every client receives extraordinary care in an inspiring environment with caring and compassionate people surrounding them at all times. The company’s care coordinators have worked with thousands of seniors across the country, and are always ready to help provide optimum aid and support to all residents and clients.

Providing Assisted Living

At ABC, the company believes that an educated, informed consumer makes the best decisions. Therefore, the objective of the business is to help new clients make informed choices about important healthcare issues and how they can potentially affect daily life.

Because ABC respects a client’s right to make these crucial and often life-changing decisions, the company’s emphasis is on providing a variety of resources from a wide spectrum of viewpoints, not simply presenting ABC’s own opinions and interests as an organization.

Having worked hard to modify and customize a variety of terms and phrases that are typically associated with senior housing and assisted living, ABC is pleased to present definitions for each of these to new potential clients through a complex and thorough induction process, acting as the first stage in the care journey.

The initial step in ABC’s care process includes a personal consultation with an ABC Care Coordinator. In the following meeting, the company follows a series of carefully strategized steps to fulfill the necessary introductory process.

Firstly, ABC thoroughly discusses the client’s required care needs and uses this to create a written, detailed and highly personal care plan. The company then works with clients, or in many cases, their loved ones to determine how best to meet the personalized requirements of care. This is then followed by a detailed process of coordinating billing with insurance providers.

A client’s individual care plan is then constantly assessed and updated by ABC using a comprehensive monitoring system, to meet physical, social, emotional and intellectual needs, as time passes and conditions may develop and alter.

ABC knows that its exceptional service continues to set the company apart from all other home care companies in the vastly competitive sector in which it operates.

As a result of these high standards, every ABC team member and caregiver receives comprehensive training before being assigned to a care plan, with high standards held to the mantra of “we only hire care providers we would have care for our own loved ones”.

ABC provides in-home care services from as little as one hour per day at one end of the scale, all the way up to 24-hour care, seven days a week. Whatever care needs are required, ABC is there for its clients.

Some of the key home care services that ABC provides include everyday activities such as dressing, personal care, bathing, incontinence care,

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24/7 Coastal Contact provides a simple, cost-effective way to keep your business running smoothly, even when you’re not there. We work within your software to manage your schedule for open shifts, calls off, added shifts, missed visit alerts, clockins and clock-outs.

24/7 Coastal Contact has integrated with Always Best Care Senior Services as a preferred vendor to provide a solution to after-hours on call for their franchisees.

After-hours on call consist of 6,284 hours per year – that’s a lot of hours that you as owners and your staff are having to man the phones. 24/7 Coastal Contact can remove that workload from you and your staff. We are currently providing services to several locations and look forward to growing with Always Best Care Senior Services to provide relief from afterhours on call.

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