July/August ReView

As many of us know, being a member of the Osceola County Association of Realtors® also affords us the privilege of being members of the National Association of Realtors® and FloridaRealtors® . This threeway agreement provides us, as Realtors®, with access to incredible tools, resources, training, advocacy and opportunities.

As you continue to grow your business and improve your professionalism, I would like to encourage you to consider utilizing a couple of the tremendous benefits available to us.

1.

Tim Weisheyer 2011 President

Osceola couNTy association of realtors®, inc.

Education:

OSCAR has worked diligently to ensure our members are the most informed, prepared and engaged real estate professionals in Central Florida. We have brought top-notch classes and programs to our membership and have been able to do so at steeply discounted prices.

Aside from the myriad of classes offered throughout the year (at no additional cost to our members), we have delivered Land 101, an Accredited Land Consultant (ALC) designation course offered by the Realtor® Land Institute (RLI), Short Sale and Foreclosure Certification (SFR) courses, partnered to bring Graduate, Realtor® Institute (GRI) courses, Certified Residential Specialist (CRS) courses and are now offering, for the first time, Council of Real Estate Brokerage Managers (CRB) courses.

If growth, knowledge and development are what you seek – look no further…

• 2.

Please view the Education Calendar on our website (www.OsceolaRealtors.org ) and register for upcoming educational and professional development offerings.

Networking and Industry Expertise:

Living and working in Central Florida enables us to participate in local, state and national networking and Realtor® conference opportunities at unprecedented savings. Unlike our peers throughout the state, and around the nation, many of our professional conferences are held in our own backyard.

In fact, the FloridaRealtors® Convention and Trade Show will be held only moments away from OSCAR at the Rosen Shingle Creek Resort, August 24th – 28th.

I would like to extend a personal invitation for you to join myself and members of our leadership team at the convention and trade show this August. Whether you are looking for the newest technology in our industry, want to network with Realtors® from around the state, or are looking for increased knowledge and training the Florida Realtors® Convention and Trade Show is the place to be.

•

Please visit the FloridaRealtors® website (www.convention.floridarealtors.org) to register and then stop by the OSCAR Hospitality Suite at the convention to network and mingle with your fellow Osceola Realtors®.

As you can imagine, I could fill many more pages with the value we receive and the opportunities afforded to us as OSCAR members, but I will leave you with this: Every OSCAR member has more than $11,000.00 of benefits and services provided to them each year; how many are you taking advantage of to ensure you are one of the best real estate professionals in Central Florida?

I hope to see you soon!

Sincerely,

Tim Weisheyer President

“The greatest good you can do for another is not just share your riches, but reveal to them their own.”

— Benjamin Disraeli

July/August 2011

Advancing our mission in the second quarter!

by Carol K. Platt, CRB Your Board of Directors, collaborating with OSCAR’s committees, worked toward advancing our mission of member success and community value. As promised, these are a few of the highlights of our second quarter:

15th, 2011 at the Osceola Heritage Park Exhibition Hall. This event is sponsored by the Education Foundation of Osceola County, the Osceola County School Board and the Kissimmee/Osceola Chamber of Commerce.

Membership Initiatives •

Recommended RPAC funds expenditure for RPAC Donor Recognition Social.

•

Approved capital investment of association kitchen and classroom refreshment service remodel.

•

Approved cloud based database system for enhanced membership online service.

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Approved capital investment of upgraded Toshiba telephone system for improved call and message services to members.

•

Approved increased staff capacity for improvement of membership programs, communication and interaction.

Committee Requests •

Approved request from MLS “Learn and Earn” Marketing Committee to recognize association brokerage firms at weekly meetings.

•

Approved request from the Osceola Brokerage Committee to change the committee name to Osceola Brokers Committee, allow broker sponsorship of broker roundtables and host three events: two roundtables and a Certified Real Estate Brokers class on August 5th and 6th.

•

•

Approved sponsorship of the St. Cloud Osceola Chamber of Commerce – Local Government 101- program. The 2011 theme is “Where’s Your Place in the World?” They will be addressing the challenge of innovative thinking toward powerful solutions to issues within the political process and the complexities of government. The motto of this program is “One Person CAN make a difference.

OSCAR will be represented by 2011 President Tim Weisheyer. OSCAR member, David Scherer, chairs this effort for the chamber.

•

Approved scholarship for Past President Veronica Malolos to attend Leadership Osceola representing OSCAR.

Governance •

Approved support of Mike McGraw as District DVP and empowered all OSCAR Florida REALTORS® Directors to support the Florida REALTORS® candidates of their choice.

•

Approved support of the SunRail project joining with the Central Florida Partnership, MyRegion.org, Kissimmee/Osceola Chamber of Commerce, the City of Kissimmee and the Osceola County Commission.

•

Recommended a data value analysis performance to the My Florida Regional Multiple Listing Service through our two MFRMLS Directors: Tim Weisheyer and Jose Alvarez

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Approved Bylaws revision for submission to Florida REALTORS® and the National Association of REALTORS® prior to an annual membership meeting.

Approved Professional Development Committee education requests, including an Alliance with Kaplan University as a member benefit.

Community Involvement •

•

Approved promotion of July 20th, 2011 networking event with the Home Builder’s Association of Metro Orlando.

Approved participation in the Welcome Back Expo, a Back to School-Back to Business event, on August

July/August 2011

As you can see, there will be no grass growing under the OSCAR bus! We are active participants in the Race for Relevance! ■

Technology Can It Hurt Your Business?

by Kemp Howland, GRI, SFR OSCAR Technology Committee During the last few years there has been huge emphasis on the utilization of technology by Realtors® and real estate companies. As an industry, we have been encouraged to adopt web sites, internet branding, search engine optimization, track-backs, e-Blasts, and list servers. We have created auto-responders, internet forms, custom MLS searches, visual tours and email-based drip campaigns.

Most Realtors® are now more technically savvy than any previous generation of real estate professionals.

The question we need to answer is this: Are we seeing our revenues and net incomes increase as a result of our technical expertise?

In a very informal survey (mostly just asking Realtors® we meet on a day-to-day basis) we learned that virtually none of the people we asked could report higher earnings as a direct result of technology. It is no news to most of us that we spend a great deal of our income improving our personal and business technology. Not a day goes by without some new technological breakthrough designed to help us create prospects, manage customers, have more free time, work less and earn more. To quote Dr. Phil: “How’s that working for you?”

Did your commissions increase when you got the new Smart Phone? Did you meet significantly more or betterqualified buyers when you improved your website? Can you realistically expect to earn more by spending more on technology?

If every Realtor® in our association contracts to purchase a web site and signs a one-year contract at $49 per month, that means we (the members of this association) spend over $800,000 a year on web sites. If every Realtor® in our association buys a smartphone for $200 and signs a one-year cell phone contract at $75 per month that equals $1,650,000 spent by our members on cell phones.

This is not to suggest that these are not good products, and that there is no benefit from employing them in our businesses. But we need to put our expenses into perspective. It is important to consider the return on our investment in technology.

We spend an inordinate amount of our income on

technology. In the twelve months ending on May 13, 2011, there were 6,896 properties sold in Osceola County, according to the MLS. If we have 1,500 members in our association, each member averaged just over 4.5 sales in the past 12 months. The average sale price of the properties sold was $114,226, which means the average commissionable sale per member was $525,134. Although we cannot discuss commissions, it is easy to calculate that the average member spent nearly 22% of their gross commission income on just two technology items: cell phone and web site. When you figure in the other costs associated with being a Realtor®: MLS dues, association dues, personal computer, printer and ink, postage, auto expenses, insurance, advertising, etc., it is clear that technology represents an inordinately high percentage of the cost of being a Realtor®.

The financial disadvantage of unbridled technology is not the biggest problem. The real estate business, by its very nature, is a business of personal interaction. The most successful Realtors®, the ones who are making the most money in this market, are those who develop and nurture personal relationships with their buyers and sellers. Not surprisingly, these Realtors® are the same ones who were making great money when times were good. The one constant is their ability to create and maintain remarkable personal relationships with their customers. It makes no difference if the customer is an asset manager or a firsttime buyer. To paraphrase former U.S. President Bill Clinton, “It’s the relationship, stupid!”

Technology tends to widen the gap between the Realtor® and his/her customer. It is almost too convenient to send an email. The MLS helps us create great reports, custom designed for each customer. Visual tours allow us to show listings to prospects without the need to actually talk to them. In many instances, we tend to let the technology take over where we should be doing the real work.

My first real estate coach told me “The real estate business is a contact sport.” Associates should expect to make contact with customers, preferably in person, but by phone if necessary. Buyer interviews conducted in person, in the office, give the Realtor® an opportunity to not only build the foundation of a relationship, but also to assess the

July/August 2011

Ju

buyers’ wants, needs and ability to buy. Personal meetings with prospective buyers can never be replaced with email.

Buyers can easily understand the benefits of exclusive buyer representation if the Realtor® goes over those benefits in person. The same is true for sellers. Although the current market requires sellers to become attuned to reality in terms of pricing their properties in accordance with market value, no email; no text message; no phone call can convey your empathy for the seller. Understanding your sellers’ needs is easy to do from afar. Showing the seller how much you care about their individual situation can only be done in person.

the customer. They can see that you care about their needs.

They can ask questions about the information; questions you can turn into selling points. At the same time, you can assess their sincerity, ability and commitment, based on the personal interaction, body language and degree of anxiety you observe.

Are we sometimes guilty of letting the technology do the hard work? Do we ask buyers to use an on-line service to get qualified for a mortgage? Do we send statistics to sellers and then ask them (in an email) if they will be able to sell based on the market prices we sent them? Do we send links to visual tours when we should be insisting on showing the property in person?

The message is this: successful Realtors® develop relationships with buyers and sellers, and then employ technology to strengthen and support those relationships.

Customers need personal interaction in order to appreciate our value and feel a sense of loyalty and obligation to us.

If technology is interfering with your opportunity to meet your customer in person, then you should rethink how you are using that technology. The independent use of technology to a point is cold and impersonal. A prospective buyer or seller can dismiss both you and your statistical reports with no remorse. After all, they have never met you; they have no relationship with you; they don’t know if you are a capable business person or a hack.

With the click of the mouse they can block you and your information. A personal meeting with the buyer or seller can add enormous value to the information you have for

une

July/August 2011

Clearly technology has its place in the practice of real estate. But technology can quickly deteriorate from being a wonderful supplemental tool used to reinforce our claims and prove our arguments, to a substitute for much needed personal service.

Use technology to attract prospects. Arrange in-person meetings with your potential buyers and sellers. When you and they each understand what the other requires, the chances of a successful transaction increase geometrically.

First create meaningful customer relationships, and then support those relationships with technology.

Realtors® who establish lasting personal relationships with their customers enjoy repeat business and referrals.

Realtors® who employ technology in lieu of direct, personal interaction tend to wonder where their next customer (and commission) will come from. How you employ technology in your practice of real estate can determine your success in this business. Choose wisely. ■

Carol K. Platt, CRB

Association Executive ae@osceola-realtors.com

Bob St. Gordon

Controller accounts@osceola-realtors.com

Anneris Rivera

Membership and Educational Administrative Services memberservices@osceola-realtors.com

Yessica Colon

Communications Director communications@osceola-realtors.com

Eli Perez

Leader and Member Services assistant@osceola-realtors.com

Association Office 1105 Shady Lane Kissimmee, Florida 34744 www.osceolarealtors.org communications@osceola-realtors.com 407.846.0117 • 407.846.0217 fax

Newsletter Submissions In order to share the wealth of information contained in this newsletter in an efficient manner, please submit your articles via e-mail or fax by the 10th of the monthly. Please clearly indicate that submission is for the Osceola ReVIEW. Articles: communications@osceola-realtors.com Advertising: accounts@osceola-realtors.com For advertising inquiries please contact Bob St. Gordon at the Association Office. Your advertising defrays the cost of publishing. Thank you for your support.

The Osceola ReVIEW is printed exclusively for the Association by The Baker Press, Inc. Orlando, Florida 407.290.5800 tel • 407.290.5977 fax www.thebakerpress.com Disclaimer: The Osceola ReVIEW is printed for the member and affiliates of Osceola County Association of REALTORS®, Inc. by The Baker Press, Inc. The Baker Press, Inc. nor the Association assume any responsibility for article content or advertising message as submitted for inclusion in the newsletter. Advertising and articles are not endorsed by the Association, nor is there any implied warranty by the Association or its staff.

Winning h igshchool Scholarship Essays

SUBJECT: “The Value Realtor Professionals Contribute to our Community”

D’ Alfonso — Andrea ieve rder to ach o In . m ea r ican d is the Amer rofessional realtor. ip h s er n w o of a p ntry, Home e entire cou eed the help n th s u o a l y , el w m ic s that drea County, a nd econom a la t eo c en s m O y h lo eir unemp Althoug h rates of believe in th strong ig to h e g u n in ti c n n build nals co is experie me helps to or professio o h lt a ea r g , s in ip n h hards that ow . . They feel s ie it n u ficult times n, the National m if d e com es th mpaig me. ies during areness Ca wning a ho w o communit A f c o li s b it u ef P 11 on the ben In their 20 ownership emphasize e , s m r o o h lt f ea o R of fects tion, Association some of the positive ef ic participa iv c in es s t ea a ive r verall posit ificant inc They feel th o n n ig a s d e: n r a a nity ement, the commu onal achiev ti a c u ed f to o s e are lucky e. w f higher level li d f n o a , s ty er li matt offer e qua effect in th s, and who e ownership ic m h o h et , f o ee s e d n ies o As you ca communit w a strict c o r ll ei o f th o h in w le sionals elp peop have profes erience to h p ex d n a e ledg dream. their know American e th f o Works Cited: e c ie “Public Awareness Campaign: Home Ownership Matters.” National Association of find their p

Realtors, n.d. 14 May, 2011. < http:// realtor.org/pac.nsfJpageslhomeownershipmatters> “Public Awareness Campaign: What Matters Most.” National Association of Realtors, n.d. 14 May, 2011. < http:// realtor.org/pac.nsf/pages/whatmattersmost>

— Trent Realtors play a maj or and influential role in our commun every day. They do ities this through their in volvement in the social aspect of our society. A realtor is the first to greet someone to their ne w potential neighb orhood. They also cr mood and an atmos eate a phere representing the community fo potential home buy r the er. A welcoming pe rsonality creates a inviting atmospher ve ry e to the community . Realtors serve not only as an ambass ador to the area bu t also hold an impo role in the economic rtant status of the comm unity. Realtors he to help set the price lp of homes allowing the seller to get the out of their investm most ent while at the sam e time encouraging them to increase “c urb appeal” for a fa st sale. This in turn makes our neighbor , hoods much more ap pealing. During th time of economic do is wnfall, realtors are working extra hard to turn around man y foreclosed homes before they fall into ruin and decrease neighborhood appeal as well as property values of existing home owners. Overa ll, realtors provide an essential commun ity service for our local community. role in assisting ho Their me sellers and buy ers is vital to a thri community. ving

July/August 2011

OSCAR Members in the News!

The Osceola County Association of REALTORS® congratulates our successful REALTOR® and Affiliate Members! Thank you for letting us share in your success!

REPRINTED FROM OSCEOLA GAZETTE HOMEFINDER, JUNE 9, 2011

Ackley Realty captures region sales honors Riding the crest of one of one of its best year’s to date with more than $170 million in Central Florida property sales, Coldwell Banker Ackley Ackley Realty earned top state and regional honors for 2010 sales production. Ackley Realty was recognized by Coldwell Banker as the No. 1 Florida affiliate in its category (51 to 100 agents) for Adjusted Gross Income and as the top-ranked affiliate in the 14-state Southern Region for both Listings and Units sold, Coldwell Banker President & CEO Jim Gillespie stated in a press release.

The Kissimmee-based company, which is headquartered in the Loop off John Young Parkway, closed a total of 1,400 units in 2010, including 875 Listing Units, representing approximately $170 million in overall sales transactions, Ackley President and COO Rajia Ackley, said.

Those numbers vaulted Ackley Realty to No. 1 in the Southern Region, which includes nearly 800 offices from Florida, Georgia, Texas and the Carolinas, as well as nine other states.

According to Ackley, the lion’s share of the company sales activity was once again generated from REO/ foreclosures, accounting for better than two-thirds of its 2010 sales numbers, with the balance coming from traditional sales and short sales.

The company’s 2010 performance once more grabbed the attention of Coldwell Banker at the highest level.

The Coldwell Banker Ackley Realty office on Monument Avenue in Kissimmee is just one location that helped it earn top state and regional honors for 2010 sales production.

“An accomplishment of this magnitude clearly distinguishes Coldwell Banker Ackley Realty as a shining example of dedication and exceptional performance,” said Gillespie in acknowledging the company’s performance. “The company has gone above and beyond its sales and goals and it’s a great honor to have such a committed and focused company in the Coldwell Banker family. Its achievement is one of great honor and should be honored and respected by all.”

Ackley, who started the company in 1984, was quick to single out her agents for contributing to the company’s success during one of the worst periods for the industry. A number of them were recognized by Coldwell Banker for sales excellence in 2010, including: • International President’s Premier Membership (sales in excess of $10 million) – Doroth Buse and Peter Macera.

• International President’s Circle (sales in excess of $4 million) –

Dominico Pagan, David Plasencia and Rajia Ackley.

• International Diamond Society (sales in excess of $2.5 million) – Marion McKenzie, Jeanine Madden and Dave Couture.

• International Sterling Society (sales in excess of $2 million) – John Guelde.

In addition, several agents from Ackley Realty were recognized for their quarterly sales contributions in 2010, including Buse, who ranked as the No. 1 Coldwell Banker agent nationally in Adjusted Gross Commission Income, Listings and Total Units Sold. She finished the year with $45 million in total sales volume, representing 538 closed residential units.

“Ackley Realty would not have enjoyed the year that it did without the commitment of so many dedicated agents who exceeded expectations in what has been a very difficult real estate market,” Ackley said. “They deserve all the attention and recognition they are getting.”

If you are “in the news” or spot any of your fellow REALTORS® “in the news”, either on a professional or personal basis, please let us know. Your success motivates others and, in the words of Nick Nichols “it’s important to share with your fellow REALTORS®”!

July/August 2011

IT’S A BEATLES BASH BABY! “1964”...The Tribute is not endorsed by or affiliated with Apple Corps. Ltd.

All work and no play makes . . . no sense! Invite co-workers and colleagues to the ultimate Beatles Bash.

Thursday, August 25 from 8:30 - 11:00 p.m.

Dress Up In Your Best 60’s Costume!

You might even win a prize. Be ready to “shake it” for our twist contest. For those who never had the chance to see the Beatles in concert, get ready for a fantastic performance of some of the best music ever written.

And if you were lucky enough to see the Fab Four, come on out for a trip down memory lane.

A Round of Applause for Our Generous Convention Sponsors!

Co-sponsors of Beatles Bash

Limelight

Florida Realtors® & RPAC

Bert Rodgers Schools of Real Estate, Inc. Cisco Systems, Inc. Florida’s Finest Industries, Inc. HMS National Red Lion Software, LLC Sells Real Estate Services, Inc.

Blockbuster

My Florida Regional MLS Real Estate Industry Solutions Premier

US Legal Pubs Star

Florida State Women’s Council of Realtors®

Florida Realtors Convention & Trade Expo | Aug. 24-28 (Trade Expo Aug. 25-26) | Rosen Shingle Creek, Orlando ®

Register today at convention.floridarealtors.org July/August 2011

OSCAR Leadership Staff Attend Florida Realtors® Spokesperson Issues Training

by Wendi Jeannin wjeannin@earthlink.net Members of the leadership team and staff of the Osceola County Association of REALTORS® (OSCAR) successfully completed the REALTOR® Spokesperson Issues Training program conducted by Florida REALTORS®, held at its headquarters in Orlando.

President Tim Weisheyer, Director and Public Policy Chair Daisy Cid, Technology and Communications Director Chris Florence, Membership Services and Education Administrator Anneris Rivera and Association Executive and Governmental Affairs Director Carol K. Platt represented OSCAR. The course, designed to improve public speaking abilities, enhance communication with the media and increase awareness of the issues affecting the REALTOR® profession, was taught

by Tom Morgan and Mark Barker, Orlandobased communications experts who have extensive experience with print and electronic media news.

Florida REALTORS®, formerly known as the Florida association of REALTORS®, serves as the voice for real estate in Florida. It provides programs, services, continuing education, research and legislative representation to its 115,000 members in 67 boards/associations.

Florida REALTORS® Media Center website is available at http://media.floridarealtors.org.

The mission of the Osceola County Association of REALTORS® is to provide a dedicated success to its membership consisting of real estate professionals and affiliates, while adding value to the community. ■

Academy 200 & 300 Academy Attendees Angel L. Ortiz Arlene Conow Carolee Goodwin-Blackmore Cynthia F. DeCoster Dale L. Settles Denise E. Sacks Donna Sykes Gladys C. Thayer Hemendra Thakkar Imran Mohamed Julie S. Carberry

July/August 2011

Karen P. Dierickx Kimberlee A. Goodwin GRI Matthew D. Rogers Michael P. Levine Michelle R. Clark Olga Rocio Forero Rebecca J. Chirillo Suzanne Foels Tim Weisheyer Veronica C. Malolos Wanda M. Linscott

Tim Weisheyer, OSCAR President

Carol Platt, OSCAR Association Executive and Governmental Affairs Director

VARIETY IS THE SPICE OF LIFE

Learn about Cultures, Nationalities & Religions and grow your International Business

by Imran Mohamed Co-chair of the International Alliance Committee imrobin@earthlink.net In the June article I talked about the international demand for Central Florida real estate and the opportunities that exist for expanding your business strategy. Once you’ve made the decision to capture a share of this market, you will need to get proficient in a variety of things. Success will not happen overnight, but don’t get discouraged; the trick is to have a strategy for growth and development (a road map to success) and tweak it as you enter into real situations and get your own experiences.

You will need to assimilate, have solid market knowledge, know how things operate and be able to recommend services such as: Property Management (long & short term), Property Insurance Companies, Foreign National Lenders, Money Transfer Services, etc. You will also need to have a good understanding of the types of Immigration Visas, Foreign Investment in Real Property Tax Act (FIRTPA), Inheritance tax (estate tax), etc. Remember, never overstep the bounds of license, and stay clear of giving legal or financial advice.

This month we will explore an area that can be easily overlooked and which may end up costing you a deal. You will need to get familiar with the customs and habits of various Nationalities, Cultures and Religions. Just think of the importance of this…once you can transcend these boundaries and build a rapport with the customers they will feel relaxed, appreciated and will inevitable relate with you on a more personal level. It’s much easier to do business with someone they feel comfortable with.

Okay! you say, I will learn about Brazil, Russia, India, China, yes those BRIC countries with huge economic growth; but don’t get stereo typed; keep in mind that the majority of international clients in Central Florida come from the United Kingdom & Canada. They too are from unique cultures & background… remember the Irish, the Welsh, the Scotts, and the descendants of people from across the world that have made U.K & Canada their homes. So don’t forget to learn about Canada and England. In addition, America is made up of a diverse group of people so you can use this knowledge to help you work better with Americans of various backgrounds. (Customers and those you may come in contact with in your daily life).

and it is sufficient for you to show that you have a general understanding and appreciation of their diversity. You do not necessarily have to agree with their customs, religious teachings, etc but you must respect it. Don’t be afraid to ask questions, increase you own knowledge and give them the opportunity to vent and express themselves. It just may be that no one has ever asked them these things in their life and you have given them that opportunity.

Remember, goofing can be embarrassing and you will meet situations that are absolute strange. Don’t be afraid to apologize and own up to your ignorance, they will understand. For example, I had one customer who absolutely took me by surprise, I just never heard about this before. The customer wanted to purchase a property but for religious reasons the number of the house had to add up to 1 (number one). So if the house number was 8002 the 8 + 0+ 0 +2 = 10 and the 1+0 = 1, this was considered to be a good buy. Now try fitting this parameter within all the others, like price range, location, etc.

If you goof on the big ticket items like the major religious customs, well known cultural habits, etc, chances are they will think that you are not experienced in dealing with international buyers and their confidence level may drop. Keep in mind that “You are a professional” and professionals rarely goof.

“Variety is the spice of life” how dull and boring the world would have been if we were all the same. Alfred, Lord Tennyson once said “I am a part of all that I have met” and you will certainly benefit from your diverse experiences as you present yourself in a form suitable to the relationship you would like to achieve. ■ Please send your experiences to info@flhomeinone.com and I will post it on future articles.

Here are some useful links http://www.cyborlink.com/ http://www.realtor.org/library/library/fg225 http://www.kwintessential.co.uk/resources/countryprofiles.html

You don’t need to become an expert in their cultures, religions, etc; they don’t expect you to. They are the experts

July/August 2011

July/August 2011

Charli Phelps, 18 Year FR Honor Society, with Carol Platt

Veronica Malolos, 1st Year FR Honor Society with Carol Platt

Congratulations Gladys Thayer for your ABR Designation!

Kim Dickey — Powerful Conversations at MLS Learn & Earn

June’s New Member Welcome

July/August 2011

Tim Weisheyer with Andrea D’Alfonso Scholarship Winner

Andrea D’Alfonso, Scholarship Winner

Laurie Varner, Joe Doher, Jackie Guelde, Linda Goodwin and Charli Phelps for CRS Panel at MLS Learn & Earn

Tim Weisheyer, 1st Year FR Honor Society, with Carol Platt

Group Projects — Leadership 200 & 300

Rick Orr’s Presentation — Tools for Selling Commercial Properties

July/August 2011

OSCAR Past President Levine Earns Regional Appointment

by Wendi Jeannin Representing Lake County, OSCAR Past President, Mike Levine, has been appointed to serve on the East Central Florida Regional Planning Councilâ&#x20AC;&#x2122;s Comprehensive Economic Development Strategy Committee.

Mike Levine, OSCAR Past President

The purpose of this committee is to revise the 2007 Comprehensive Economic Development Strategy (CEDS) which is a vita economic plan for our region. Projects listed in the CEDS are eligible for preferential treatment by EDA. The 2007 CEDS resulted in significant funding for two vital projects - $2 million for the Titusville airport and $500,000 for the Space Shuttle Transition Program.

This committee will convene six times from March to September 2011. One of the byproducts of this committee will include a list of vital projects deserving of Federal EDA funding for the future.

The mission of the Osceola County Association of REALTORSÂŽ is to provide a dedicated success to its membership consisting of real estate professionals and affiliates, while adding value to the community.

July/August 2011

Tim Weisheyer with major donors at the RPAC Social

July/August 2011

Brad Hanks, ABR,CRB,CRS,e-PRO,GRI

Performance Leadership: Attract, Develop & Keep Successful Sales Associates

SPONSOR: LOCATION:

Osceola County Association of REALTORS®, Inc. Mona Lisa Suite Hotel 225 Celebration Place Celebration, FL 34747 August 5th & 6th, 2011

DATE:

A Senior CRB Instructor, Brad hails from Denver Colorado with over 20 years of experience as an agent, manager, broker, educator and franchise executive. He brings his experience as a sales professional overseeing 41 company owned offices with nearly 2,500 sales associates in 4 states to the classroom offering multiple perspectives in analyzing problems and opportunities in real estate brokerage.

A real estate manager faces many leadership challenges – managing the unique organizational structure of independent sales agents running their own respective businesses while juggling recruitment, retention, coaching and training issues on a daily basis. This course will help you understand different leadership techniques and how to apply them to real world situations. At the end of each module, you will construct a key part of your overall sales leadership plan.

Each participant will receive a CD-ROM with templates and resources!

■ ■ ■

■ ■

Learning Objectives: Better define your company’s success factors to maximize recruitment & retention.

Create a career development program so agents can reach their full potential.

Learn to customize your leadership approach based on the individual and the unique situation.

Sharpen your coaching and mentoring skills and learn to hold people accountable.

Develop a strategy to recruit, develop & retain successful agents aligned with your company‘s culture.

Who Should Attend?

Managers, brokers, owners, team leaders or people responsible for their company's business results.

Call: Professional Development at 407-846-0117 OR fill out the registration form.

Visit www.CRB.com for a complete list of CRB management education courses.

July/August 2011

Performance Leadership: Attract, Develop & Keep Successful Sales Associates

SPONSOR: LOCATION: DATE:

(Insert Organization) (Insert Course Location Address City, State Zip) (Insert Date)

YOUR INFORMATION Name Company Address City/State/Zip Phone Fax E-mail REGISTRATION FEE: Before July 21st- $299 for OSCAR Members & CRB Designee ($350 after 7/21) Before July 21st- $349 Non-Members ($399 after 7/21) Please indicate preferred method of payment: ❑ Visa ❑ MasterCard ❑ Check enclosed Make check payable to: (insert payee info) Account Name Account Number Exp. Date Signature SUBMIT THIS FORM TO: Professional Development Osceola County Association of REALTORS®, Inc. 1105 Shady Lane Kissimmee, FL 34744 407-846-0217 fax Memberservices@osceola-realtors.com

July/August 2011

Osceola County Market Dynamics Osceola County Market Dynamics Supply & Demand - # Units (FS) 2 Years (Monthly) 06/01/09 - 06/30/11

KEY INFORMATION

For Sale

Monthly Change

Monthly %

Total Change

-58.00

-1.37

-1,392.01

MLS: MFRMLS

Period:

Property Types:

Residential: (Single Family Home)

Counties:

Osceola

2 Years (Monthly)

Price:

All

Total % Change

FOR SALE -32.8%

-32.82

Construction Type:

All

Bedrooms:

All

Bathrooms:

All

Lot Size: All Sq Ft:

All

Months Supply of Inventory (Sold Calculation) 2 Years (Monthly) 06/01/09 - 06/30/11

KEY INFORMATION

MSI-Sold

Monthly Change

Monthly %

Total Change

-0.16

-1.64

-3.82

MLS: MFRMLS

Period:

Property Types:

Residential: (Single Family Home)

2 Years (Monthly)

Counties:

Osceola

Price:

All

Total % Change

MSI SOLD -39.5%

-39.47

Construction Type:

All

Bedrooms:

All

Bathrooms:

All

Lot Size: All Sq Ft:

All

July/August 2011

Osceola County Market Dynamics Osceola County Market Dynamics Median Price (Sold) = high, low, average, median 2 Years (Monthly) 06/01/09 - 06/30/11

KEY INFORMATION Monthly Change

Monthly % Change

Total Change

Total % Change

-691.82

-0.57

-16,603.68

-13.76

Sold

MLS: MFRMLS

Period:

Property Types:

Residential: (Single Family Home)

2 Years (Monthly)

Counties:

Osceola

Price:

All

Construction Type:

SOLD -13.8%

All

Bedrooms:

All

Bathrooms:

All

Lot Size: All Sq Ft:

All

Osceola SINGLE FAMILY HOME Distressed vs. Total Sales Units Sold - JUNE 2009 to JUNE 2011

This data is dependent upon timeliness of sales and totality of information reported by participants.

The data reflects only the sales published through the Mid-Florida Regional Multiple Listing Service (MFRMLS) and does not include all sales in reported areas.

Neither the Association nor the MFRMLS is in any way responsible for itâ&#x20AC;&#x2122;s accuracy.

Data: Total Sales = all MFRMLS Osceola Single Family Housing (SFH) & Planned Unit Development (PUD).

(SFH), (PUD)-REO/Bank Owned/Short Sale from Special Sale Provision.

Average Days on Market is: Days to Closed

July/August 2011

Advertising/Publication Orlando Sentinel Laura Kohler 633 N. Orange Ave., Orlando, FL 32803 Office 407-420-6126 Fax 407-420-5201 Email lkohler@orlandosentinel.com Website www.orlandosentinel.com Osceola Shopper/Gazette Paula Stark 108 Church Street, Kissimmee, FL 34741 Office 407-846-7600 Fax 407-846-8516 Email pstark@osceolanewsgazette.com Website www.aroundosceola.com The Real Estate Book Tammy Birchler 2305 NewPoint Pkwy, Lawrenceville, GA 30043 Office 407-581-1490 Fax 407-581-1491 Email tbirchler@nci.com

agent marketing services Concordia Film Studios Div. of Howland International, Inc. Kemp Howland 355 Falling Waters Dr, Kissimmee, FL 34759 Office 407-222-4847 Email kemp.howland@gmail.com Website www.concordiastudios.com

Attorneys Charles P. Castellon, PA Law Firm Charles Castellon 12934 Deertrace Avenue, Suite A Orlando, FL 32837 Office 407-851-0201 Fax 407-847-5618 Email ccastellon@centralflattorney.com Website www.centralflattorney.com Keating/Schlitt, PA Nancy Campiglia 250 E. Colonial Dr., Orlando, FL 32024 Office 407-425-2907 Fax 407-425-6345 Email ncampiglia@keatlaw.com Website www.keatlaw.com Law Office of Daniel Villazon Daniel Villazon, P.A. 1420 Celebration Blvd.

Celebration, FL 34747 Office 407-483-0041 Email dvillazon@yahoo.com Website www.frecattorney.com

Construction/Repair/ Renovations A Better Choice Pools Michael Evans 3213 13th Street, St. Cloud, FL 34769 Office 407-414-7379 Fax 407-870-9978 Email m_abcpools@yahoo.com Website www.abetterchoicepools.com

All Seasons Pool Service, Inc. James Watts 185 E. Airport Blvd., Sanford, FL 32773 Office 407-871-2020 Fax 407-407-3215 Email admin@allseasonspools.com Website www.allseasonspools.com Metro Door Service Joe De Lorie 2182 Cypress Bay Blvd.

Kissimmee, FL 34743 Office 407-414-4756 Email metrodoors8@aol.com Servpro of Osceola County Dan Hougaard 1710 Kelley Ave., Kissimmee, FL 34744 Office 407-933-0707 Fax 407-933-5014 Email dhougaard@servprooc.com Website www.servprooc.com The Dryer Vent Sweeper Rick Raines 1350 Beechwood Dr., St. Cloud FL 34772 Office 407-892-6005 Fax 407-470-7077 Email dryervent13@aol.com Website www.dryerventsweeper.com

ENGINEERING/SURVEYING/ PLANNING

Qubty Financial Group David Qubty 7680 Universal Blvd.

Orlando, FL 32819-8998 Office 407-370-3030 Fax 407-370-2040 Email dqubty@qubtyfinancialgroup.com Website www.qubtyfinancialgroup.com Qubty Financial Group Sami D. Qubty 7680 Universal Blvd., Ste. 405 Orlando, FL 32819-8998 Office 407-370-3030 Fax 407-370-2040 Email squbty@qubtyfinancialgroup.com Website www.qubtyfinancialgroup.com Trustco Bank Sarah Near 1525 East Osceola Parkway Kissimmee, FL 34746 Office 407-932-0398 Fax 407-932-0719 Email snear@branch.trustcobank.com Website www.trustcobank.com United Mortgage Partners Nancy Knapp 3660 Maguire Blvd., Orlando, FL 32803 Office 321-624-1560 Fax 407-957-6892 Email nancy@nancyknapp.net

Johnstonâ&#x20AC;&#x2122;s Surveying, Inc. W. Turner Wallis 900 Shady Lane, Kissimmee, FL 34744 Office 407-847-2179 Fax 407-847-6140 Email turner@jsurveying.com Website www.jsurveying.com

HEALTH

Financial Services/Institutions

Home Builders/Developers

Butler Mortgage Harry Urban 1012 W. Emmett Street, Suite B Kissimmee, FL 34741 Office 407-931-3800 Fax 407-931-3801 Email hurban@butlermortgage.com Website www.butlermortgage.com Farm Credit Brad Rhoden P.O. Box 8009, Lakeland, FL 33802 Office 863-682-4117 Fax 863-688-9364 Email brhoden@farmcreditcfl.com Website www.farmcreditcfl.com Mortgage Default Contractor John Canonico 1809 E. Broadway Ave., Oviedo, FL 32765 Office 407-588-7443 Email ppexperts@gmail.com Pact Prosperity August Byllot PO Box 470654, Kissimmee, FL 34747 Office 863-255-5858 Fax 866-744-6886 Email augie@creatingwealthusa.com

Benefit Advisors Judy Taylor 111 E. Monument Ave, Kissimmee, FL 34741 Office 407-931-2872 Fax 407-933-2176 Email jtaylor@benefit-advisors.com KB Home Amanda Parah 9102 South Park Center Loop Orlando, FL 32819 Office 407-587-3403 Fax 407-587-2386 Email aparah@kbhome.com Website www.kbhome.com Harmon Homes Pamela Cameron 4501 Hills & Dales Road NW Canton, OH 44708 Office 813-681-5117 Fax 813-661-9036 Email Pamela.cameron@harmonhomes.com Website www.harmonhomes.com Harmony Development Tim Hultgren 3500 Harmony Square Drive West Harmony, FL 34773 Office 407-891-2605 Fax 407-891-0459 Email thultgren@harmonyfl.com

July/August 2011

Maronda Homes Olga Ortega 955 Keller Rd., #1500 Altamonte Springs, FL 32714 Office 407-846-4397 Fax 407-846-4398 Email oortega@maronda.com Website www.maronda.com Royal Oak Homes Matthew Orosz 911 Outer Road, Orlando, FL 32814 Office 407-206-9300 Fax 407-206-9333 Email morosz@RoyalOakHomesFL.com Standard Pacific Homes Jesus Alvarez 200 S. Orange Avenue, Suite 124 Orlando, FL 32801 Office 407-304-2803 Fax 407-304-2835 Email sbower@stanpac.com Website www.standardpacifichomes.com

HOME WARRANTY First American Home Warranty Corp Leslie Zimmerly 3281 Settlers Trail, St. Cloud, FL 34772 Office 407-902-5237 Email lesliez@firstam.com Website www.firstam.com Old Republic Home Protection Jeffrey Saindon PO Box 5017, San Ramon, CA 94583 Office 800-445-6999 Email jeff@orhp.com Website www.orhp.com

Inspection Services Budget Services, Inc. Ed Hogan 3617 Crosley Avenue, St. Cloud, FL 34772 Office 407-892-8811 Fax 407-892-8516 Email budgettermite@earthlink.net Website www.budgetservicesfl.com Gary Oakley Home Inspector Gary Oakley 256 Preston Ave, Davenport, FL 33837 Office 863-424-7780 Fax 863-424-7780 Email garyoakley8@aol.com WayneJune Home Inspections Wayne E. Glover 1533 Trumbull Street, Kissimmee, FL 34744 Office 407-935-1127 Fax 407-935-1483 Email wayne.glover@netzero.net Website www.wayneshomeinspections.com

July/August 2011

Real Estate Schools/Education IFREC Real Estate Schools Richard Fryer 5029 Edgewater Dr., Orlando, FL 32810 Office 407-644-7277 Fax 407-647-5227 Email robin@ifrec.com Website www.ifrec.com

REALTOR速 SERVICES Final Negotiation, LLC Rhonda Owen 1201 Emmett Street, Kissimmee, FL 34741 Office 407-846-0978 Fax 407-846-6573 Email rowen@stewart.com Website www.stewart.com On The Go Services William Carberry 5790 Leon Tyson Rd., St. Cloud, FL 34771 Office 407-832-7957 Email otgservices@gmail.com Sprint Wireless Sojeila Orengo 851 Trafalgar Ct., Maitland, FL 32751 Office 407-575-8837 Fax 404-948-0900 Email sojeila.orengo@sprint.com

Title/Escrow/Insurance Services A-Z Team Title, LLC Bernard S. Edwards 102 Park Place Blvd., Suite A-3 Kissimmee, FL 34743 Office 407-932-0529 Fax 407-932-1587 Email bernie@azteamtitle.com Website www.azteamtitle.com First American Title Cara Brown 1101 Miranda Lane, Suite 101 Kissimmee, FL 34741 Office 877-833-1731 Fax 866-722-5957 Email carbrown@firstam.com Website www.firstam.com First American Title Deborah Dudley 1101 Miranda Lane, Kissimmee, FL 34741 Office 877-833-1731 Fax 866-722-5957 Email ddudley@firstam.com Website www.firstam.com Mason Title & Escrow Company Shelly Kiker 1101 Miranda Lane, Suite 113 Kissimmee, FL 34741 Office 321-443-6901 Fax 866-326-2097 Email skiker@masontitle.com Website www.masontitle.com

Premiere Title Agency, LLC Vickie Deaton 113 E. Monument Avenue Kissimmee, FL 34741 Office 407-350-4401 Fax 407-350-4414 Email vdeaton@premieretitleagency.com Prominent Title Insurance Agency, Inc. Betty M. Dobbie 827 Cypress Pkwy, Kissimmee, FL 34759 Office 407-343-1560 Fax 407-343-1561 Email bdobbie@prominenttitle.com Website www.prominenttitle.com Real Estate Closing Solutions Heidi Foster 7575 Dr. Phillips Blvd., Suite 140 Orlando, FL 32819 Office 407-615-8550 Fax 407-615-8555 Email hfoster@recsfl.com Website www.recsfl.com Shopsmart Insurance, Inc. Jonathan Reich 1201 Emmett Street, Kissimmee, FL 34741 Office 407-933-7866 Fax 407-931-0083 Email jdreich2@msn.com Stewart Approved Title, Inc. Becky Sheive 1201 Emmett Street, Kissimmee, FL 34741 Office 407-846-7477 Fax 407-846-6573 Email bsheive@stewart.com Website www.stewart.com Stewart Approved Title, Inc. Jolene Sheive 1201 Emmett Street, Kissimmee, FL 34741 Office 407-846-7477 Fax 407-846-6573 Email jdreich2@msn.com Website www.stewart.com Stewart Approved Title, Inc. Rayelynne Ketchum 1401 Budinger Ave., St. Cloud, FL 34769 Office 407-957-9000 Fax 407-957-8055 Email rwoeste@stewart.com Website www.stewart.com Total Title Solutions Tina Johnson 8 Broadway Street, Suite 225 Kissimmee, FL 34741 Office 407-847-0412 Fax 407-847-0429 Email tinamjohnson@embarqmail.com

JULY 2011 Increase Your Commissions: Buying and Selling Using an IRA Thursday, July 28 9:00 am to 12:00 pm 3 CE Credits

AUGUST 2011

JULY 2011

AUGUST 2011

Tuesday, July 26 8:30 am to 9:30 am SPEAKER Wendi Jeannin

Tuesday, August 2 8:30 am to 9:30 am SPEAKER Katrina Scarborough, Osceola County Property Appraiser

Preparing a Listing Contract Thursday, August 4 9:00 am to 1:00 pm 4 CE Credits Completing an Effective Sales & Purchase Contract Wednesday, August 17 9:00 am to 1:00 pm 4 CE Credits Environmental Issues & Real Estate Transactions Thursday, August 18 1:00 pm to 4:00 pm 3 CE Credits

MLS CLASSES AUGUST 2011

SEPTEMBER 2011

MLXchange Basic Wednesday, August 10 9:00 am to 12:00 pm

Creating Custom Reports Wednesday, Sept. 14, 2011 9:00 am - 12:00 pm

Entering and Updating Listings Wednesday, August 10 1:00 pm - 3:00 pm

Agent Web Page Setup Wednesday, Sept. 14, 2011 1:00 pm - 4:00 pm

2011 OSCAR Association Leadership Tim Weisheyer, PA Renee Clark Veronica Malolos Susan Graves David DeLoach Kim Goodwin Danny Villazon

President President-Elect Immediate Past President Vice-President Treasurer Secretary Legal Counsel

Directors Daisy Cid Karen Dierickx Richard Knapp Angel Ortiz Hemendra Thakkar

Arlene Conow Cheryl Grieb William Nichols Denise Sacks

July/August 2011

3

Celebrate Independence Day! 4

INDEPENDENCE DAY

OSCAR CLOSED 8:00 am - 9:00 am

11

MLS Basic (Spanish) 9:00 am - 12:00 pm Point2 Webinar - 10:00 am MLS Listing Maintenance (Spanish) 1:00pm - 3:00pm Public Policy, 3 pm - 4 pm Toastmasters, 5:30-6:30 pm

17

18

July 2011

Bylaws and Policies Committee 1:00 pm - 4:00 pm

31

Professional Standards Hearing 9:00 am - 3:00 pm

25

Point2 Webinar, 1:00 pm Toastmasters 5:30 pm - 6:30 pm

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am International Alliance Committee Meeting 9:40 am - 10:45 am Bylaws and Policies Committee, 1 - 4 pm

Public Policy 3:00 pm - 4:00 pm

26

15 Welcome Back Expo 2:00 pm - 8:00 pm Toastmasters 5:30 pm - 6:30 pm

August 2011

21

27

10

28 FR Convention 2011 PS Education Toastmasters Seminar 5:30 pm - 6:30 pm

July/August 2011

11

Executive Committee 8:00 am - 9:30 am WCR Board Meeting 8:00 am - 9:30 am

Affiliate Council Meetings 9:45 am - 10:45 am

MLS Listing Maintenance 1:00 pm - 3:00 pm

BOD Meeting 9:30 am - 11:00 am

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am Property Mgmt Meeting 9:45 am - 10:45 am International Alliance Committee Meeting 11:00 am - 12:00 pm

Completing an Effective Sales & Purchase Contract 9:00 am - 1:00 pm Professional Development Committee Webinar, 3:30 pm - 5:00 pm WCR Fun Night, 6:30- 9pm

29

17

24

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am

31 Candidate Screen Committee 9:00 am - 11:00 am

30

6

12

13

19

20

26

27

18 Commercial Marketing Session 8:30 am - 10:00 am Environmental Issues & Real Estate Transactions 1:00 pm - 4:00 pm

MFRMLS BOD Meeting 10:00 am - 12:00 pm

25

FR Convention 2011 PS Education Seminar

30

29

5

MLXchange Basic 9:00 am - 12:00 pm

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am

Toastmasters 5:30 pm - 6:30 pm

23

CRB Course - Performance Leadership: Attract, Develop & Keep Successful Sales Associates 9:00 am - 4:00 pm (Fri. & Sat.)

Broker Forum 2:00 pm - 4:00 pm

NAR Leadership Summit

22

International Festival 5:00 pm 10:00 pm

4 Preparing a Listing Contract 9:00 am - 1:00 pm

23

16

Professional Standards Hearing 9:00 am - 3:00 pm

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am

22

15

BOD Meeting 9:30 am - 11:00 am

28

3

2

16

9

Increase Your Commissions: Buying and Selling Using an Osceola Brokers IRA, 9:00 am - 12:00 pm Committee Meeting Goomzee Webinar, 12pm 9:30 am - 10:30 pm

Professional Standards Hearing 9:00 am - 3:00 pm

9

8

Executive Committee 8:00 am - 9:30 am

21 Goomzee Webinar, 7am Commercial Marketing Session, 8:30 - 10:00 am WCR at BJ’s Grill at the Loop, 5:00 pm

8

New Member Welcome 9:00 am - 12:00 pm New Member Welcome Code of Ethics Video 1:00 pm - 4:00 pm Toastmasters 5:30 pm - 6:30 pm

14

20

19

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am

Toastmasters 5:30 pm - 6:30 pm

14

No Victims 9:00 am - 12:00 pm

Goomzee Webinar, 12:00 pm Realtor® Safety & Security 1:00pm - 5:00 pm

Affiliate Council Meetings 9:45 am - 10:45 am

1

7

13

12

MLS Learn and Earn Marketing Session 8:30 am - 9:30 am

2

WCR Board Meeting 8:00 am - 9:30 am

Property Management Meeting 9:45 am - 10:45 am

Toastmasters 5:30 pm - 6:30 pm

24

7

Bylaws and Policies Committee 1:00 pm - 4:00 pm

No Toastmasters

10

6

5

1

PRSRT STD U S POSTAGE PAID MID-FL FL PERMIT NO. 581

new real estate offices Florida Peoples Choice Realty........... Victor M. Carrion 600 Thacker Ave., Kissimmee, FL 34741 Office: 407-319-1684 • Fax: 407-994-2757 Email: victor.carrion@yahoo.com Parkside Realty Group, LLC............. Shirlyn Perkovich 210 Old Kings Road S., Flagler Beach, FL 32136 Office: 407-386-6934 • Fax: 386-693-4805 Email: samperkovich@earthlink.com Prudential Results Realty........................ Joseph Doher 2023 Hickory Tree Road, Saint Cloud, FL 34772 Office: 407-498-3838 • Fax: 407-891-0517 Email: jeffperry@myfloridamove.com Sunshine Florida Realty, Inc......................... Danqing Li 514 Forest Ave., Westfield, NJ 07090-4319 Office: 407-765-2589 • Fax: 888-544-6167 Email: sunshineorlando@gmail.com

new affiliate offices Gary Oakley............................. Gary Oakley Home Inspector John Canonico............................ Mortgage Default Contractor August Byllot.................................................. Pact Prosperity Matthew Orosz.......................................... Royal Oak Homes Rick Raines........................................The Dryer Vent Sweeper

welcome new members Austin Jones...................................... Prudential Results Realty Betania L. Caceres Arroyo......................... Equity 1 Realty LLC Brett M. Cowen..................................... Watson Realty Corp.

Carmen J. Montes.......................................Community Realty Charlotte Taylor.......................................Pamela Coskey, LLC Cynthia B. Bokash.........................Centurion Realty Group LLC Danial P. Perry................................................Direct Sell, Inc. Deborah A. Maytum.................. Orlando Kissimmee Realty LLC Denis Slater....................................... Coldwell Banker Feltrim Derek Riggleman..................... Weichert Realtors Hallmark Pro Dianne M. Rosen............................... Coldwell Banker Feltrim Donna Ottanio................................REMAX Premier Properties Doreen E. Morgan...................................Pamela Coskey, LLC Fabio F. Silva.............Luxury Team of Florida Real Estate Group Gergawattie Seecheran......................Global Realty Team, LLC John G. Montgomery.....................Centurion Realty Group LLC Karen M. Mcdermott............................ Imagination Realty, Inc Linda S. Santos...................................... Watson Realty Corp.

Lucia E. Arrastia Burgos.............Coldwell Banker Ackley Realty Lucia H. Beninati............................. Portal Orlando Realty, LLC Maria B. Sidders................................... Munns Real Estate Co Nancy G. Matthews...................................La Rosa Realty LLC Shirlyn Perkovich............................Parkside Realty Group, LLC Susan L. Lowe...................................... Imagination Realty, Inc Winston W. West............... Century 21 All Homes & Properties Yadrana Selgas..................................Max Homes Realty, LLC Yevgeniy Vilkovskiy................TLC HOME MANAGEMENT LLC Yvonne M. Duff.................................... A Plus Appraisals, Inc.