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Dear Member:
We are thrilled to have you as part of our REALTOR® family. As a valued member of Osceola REALTORS®, you are now part of the largest trade association in Osceola County, joining a network of over 240,000 REALTORS® in Florida and 1.4 million REALTORS® nationwide.
At Osceola REALTORS®, we are committed to your success—both personally and professionally. Our mission is to support you through education, advocacy, networking, and valuable business resources that help you thrive in today’s real estate industry. This handbook is designed to guide you through the many benefits available to you as a member.
Membership Benefits at a Glance
Your membership comes with exclusive access to tools and resources designed to help you succeed:
Advocacy: We champion the rights of homeowners and real estate professionals at the local, state, and national levels. Through the REALTOR® Party, we empower members like you to engage in policy initiatives that protect property rights and strengthen the industry.
Education & Training: Stay ahead in your career with continuing education courses, professional certifications, and industry-leading training. Whether you prefer in-person classes, online learning, or specialty designations, we provide the tools you need to expand your expertise and grow your business.
Industry News & Updates: Stay informed with the latest market trends, legislative changes, and industry news through our social media channels, weekly REALTORS® Resource emails, and monthly e-newsletters.
Professional Standards & Ethics: As a REALTOR®, you uphold a higher standard by adhering to the Code of Ethics. If disputes arise, Osceola REALTORS® provides mediation and arbitration services to help maintain professionalism in the industry.
Exclusive Member Resources & Savings: Gain access to valuable discounts, business tools, and services tailored for REALTORS®, helping you save money while enhancing your business.
Your membership is more than just a credential—it’s an opportunity to grow, connect, and make an impact in the real estate community. We encourage you to take full advantage of everything Osceola REALTORS® has to offer. If you ever have questions or need assistance, please don’t hesitate to reach out. We’re here to support you every step of the way.
Welcome to Osceola REALTORS®—we look forward to seeing you thrive!
Sincerely,
Twis H. Lizasuain Chief Executive Officer tlizasuain@osceola-realtors.com
2025 Board of Directors
Your Association is governed by a Board of Directors comprised of 15 REALTOR® members who serve 3-year terms and are elected annually by the general membership. In addition, the Chief Executive Officer serves on the Board of Directors and Executive Committee as a non-voting member. The Board is responsible for providing the overall direction and strategy of the Association, setting the strategic plan, approving our annual budget, and creating or revising policies.
Executive Committee
PRESIDENT
Renee Clark
PAST PRESIDENT
James K. Lowe
TREASURER
Maria Lebron
PRESIDENT-ELECT
Teresa Reilly-O’Doherty
VICE PRESIDENT
Maria Napolitano
CHIEF EXECUTIVE OFFICER
Twis Lizasuain (ex-officio)
Sue Vasquez
Alex Zweydoff
David Chubb
Christina Daugherty
Maria Flores Correa Directors
Karen Dierickx
Javin Lopez
Kelvis Melo
Donna Ross
Angel Ortiz
Association Staff
Your Association staff is here to serve you. Our motto is Members First, so let us know how we can enhance your membership experience and help you succeed!
Important Websites
Osceola REALTORS®.............................................................................www.osceolarealtors.org
The Real Estate and Learning Center (REAL).............................................www.therealcenter.us
Central Florida Homeownership Matters.................................................www.cflhomeowners.org
Florida Association of REALTORS®..........................................................www.floridarealtors.org
All Florida REALTORS® and Florida Properties are located on this site for consumers. You can update your information by clicking on REALTORS®, look up your own web page and click on “Personal Profile” at the top.
National Association of REALTORS® Web Site...................................................www.nar.realtor Facts for Realtors®....................................................................................................facts.realtor Realtor Party and RPAC Information........................................................www.realtorparty.realtor Realtor.com.........................................................................................................www.realtor.com
National Association of REALTORS® Library/Archives........................nar.realtor/library-archives
StellarMLS......................................................................................................www.stellarmls.com
Department of Business and Professional Regulations (DBPR).........www2.myfloridalicense.com
Florida Real Estate Commission (FREC) .........www2.myfloridalicense.com/real-estate-commission/
Osceola County Government.............................................................................www.osceola.org This web site comes complete with current tax records, homestead exemption information, school zoning information, and more.
State of Florida...............................................................................................www.myflorida.com
This is Florida’s site for government and business information along with visitor information.
Osceola County Property Appraiser...............................................www.property-appraiser.org
Osceola County Clerk of Court.............................................................www.osceolaclerk.com
Osceola County School District..........................................................www.osceolaschools.net
Osceola County Sheriff’s Office...........................................................www.osceolasheriff.org
Osceola County Supervisor of Elections................................................www.voteosceola.gov
Osceola County Tax Collector.......................................................www.osceolataxcollector.org
City of Kissimmee.....................................................................................www.kissimmee.gov
City of St. Cloud............................................................................................www.stcloud.gov
Antitrust Policy Statement
It is this Association’s policy that this Antitrust Policy Statement be given to all members and that you abide by the Antitrust Policy, and you understand what it means.
It is this Association’s policy that all meetings attended by representatives of the Association where discussion may border on an area of antitrust sensitivity, that the Association’s representative request that the discussion be stopped and ask that the request be made a part of the minutes of the meeting being attended. If others continue such discussion, the Association’s representative should excuse himself from the meeting and request that the minutes show that he left the meeting at that point and why he left. Any such instances should be reported immediately to the President and staff of the Association.
It shall be the policy of the Osceola County Association of REALTORS® to be in strict compliance with all Federal and State Antitrust laws, rules and regulations and to avoid even the appearance of unlawful action. Therefore:
• Discussions of commissions, price and price levels are prohibited.
• No discussion is permitted of any elements of an individual or company’s operations which might influence price such as: cost of operations, supplies, labor or services; allowance for discounts; terms of sale, including credit arrangements; and profit margins and mark ups. (This limitation shall not extend to discussions of methods of operation, maintenance, and similar matters in which cost or efficiency is merely incidental.)
• It is a violation of Antitrust laws to agree not to compete, therefore discussions of division of territories or customer or limitations on the nature of business carried on or products sold are not permitted.
• Boycotts in any form are unlawful. Discussion relating to boycotts is prohibited, including discussions about blacklisting or unfavorable reports about particular individuals or companies’ business practices or financial condition.
• Tying arrangements or such discussions are potential antitrust violations. Tying arrangements can occur when the sale of one good or service is conditional (tied) upon the sale of a second distinctive good or service.
Pathways To Professionalism
Being a member of the NATIONAL ASSOCIATION OF REALTORS® means you hold yourself to a higher standard. The REALTOR® Code of Ethics and Standards of Practice set us apart from those who are not members by establishing objective, enforceable ethical standards that govern the professional conduct of REALTORS®. Beyond those standards are additional issues of courtesy and etiquette you should be mindful of when dealing with properties, clients, customers, and fellow REALTORS®
I. Respect for the Public
1. Respond promptly to inquiries and requests for information.
2. Schedule appointments and showings as far in advance as possible.
3. Call if you are delayed or must cancel an appointment or showing.
4. If a prospective buyer decides not to view an occupied home, promptly explain the situation to the listing broker or the occupant.
5. Leave your business card if not prohibited by local rules.
6. Encourage the clients of other brokers to direct questions to their agent or representative.
7. Communicate clearly; don’t use jargon or slang that may not be readily understood.
8. Promise only what you can deliver – and keep your promises.
9. Identify your REALTOR® and your professional status in contacts with the public.
10. Do not tell people what you think – tell them what you know.
II. Respect for Property
1. Be responsible for everyone you allow to enter listed property.
2. Never allow buyers to enter listed property unaccompanied.
3. When showing property, keep all members of the group together.
4. Enter property only with permission even if you have a lockbox key or combination.
5. When the occupant is absent, leave the property as you found it (lights, heating, cooling, drapes, etc.). If you think something is amiss (e.g. vandalism) contact the listing broker immediately.
6. Be considerate of the seller’s property. Do not allow anyone to eat, drink, smoke, dispose of trash, use bathing or sleeping facilities, or bring pets. Leave the house as you found it unless instructed otherwise.
7. Use sidewalks; if weather is bad, take off shoes and boots upon entering property
III. Timeless Tips
1. Follow the “Golden Rule” – Do unto others as you would have them do unto you.
2. Communicate with all parties in a timely fashion.
3. Present a professional appearance at all times; dress appropriately and drive a clean car.
4. Be aware of and respect cultural differences.
5. Show courtesy and respect to everyone.
6. Be aware of – and meet – all deadlines
IV. Five Things to Keep in Mind When Showing an Occupied Home
1. When entering a property, ensure that unexpected situations, such as pets, are handled appropriately.
2. Never criticize property in the presence of the occupant.
3. Inform occupants that you are leaving after showings.
4. When showing an occupied home, always ring the doorbell or knock – and announce yourself clearly – before entering the home or any closed room.
5. If occupants are home during showings, ask their permission before using the telephone or bathroom
Basic Principles of the Code of Ethics
1. Protect and promote your client’s interests, but be honest with all parties.
2. Avoid exaggeration, misrepresentation, and concealment of pertinent facts. Do not reveal facts that are confidential under the scope of your agency relationship.
3. Cooperate with other real estate professionals to advance your client’s best interests.
4. When buying or selling, make your position in the transaction or interest known.
5. Disclose present or contemplated interest in any property to all parties.
6. Avoid side deals without your client’s informed consent.
7. Accept compensation from only one party, except with full disclosure and informed consent.
8. Keep the funds of clients and customers in escrow.
9. Assure, whenever possible, that transactional details are in writing.
10. Provide equal service to all clients and customers.
11. Be knowledgeable and competent in the fields of practice in which you ordinarily engage. Obtain assistance or disclose lack of experience if necessary.
12. Communicate honestly and present a true picture in your advertising, marketing and other public representations.
13. Do not engage in the unauthorized practice of law.
14. Be a willing participant in Code enforcement procedures.
15. Ensure that your comments about other real estate professionals are truthful, and not misleading.
16. Respect the exclusive representation or exclusive brokerage relationship agreements that other REALTORS® have with their clients.
17. Arbitrate and mediate contractual and specific non-contractual disputes with other REALTORS® and with your clients.
Administrative Time Frames Ethics Proceedings
SITUATION
COMPLAINT FILED
RESPONSE REQUIRED/# OF DAYS TO SUBMIT
COMPLAINTS APPEAL TO DIRECTORS
DIRECTORS REVIEW
RESPONDENT PROVIDES RESPONSE CHALLENGE FORMS PANEL NAMED
HEARING NOTICE
COMPLAINT/RESPONSE TO PANEL NOTICE OF WITNESS AND COUNSEL
ADJOURNED HEARING
DECISION FILED
TRANSMIT DECISION
REHEARING FILED
PANEL DECISION ON REHEARING REQUEST IF DENIED, PARTY CAN APPEAL IF GRANTED, PARTY CAN APPEAL
APPEAL FILED
PRELIMINARY REVIEW
AMENDMENT RECEIVED
APPEAL HEARD
TIME TABLE
180 DAYS
OPTIONAL/15 DAYS FROM COMPLAINT BEING MAILED TO THE RESPONDENT IF RESPONSE SOLICITED
20 DAYS FROM RECEIPT OF DISMISSAL NOTICE NEXT MEETING
15 DAYS FROM COMPLAINT BEING MAILED
10 DAYS TO CHALLENGE FROM DATE FORMS MAILED
5 DAYS FROM MAILING CHALLENGE FORMS
21 DAYS IN ADVANCE OF HEARING BOARD OPTION
15 DAYS BEFORE HEARING TO BOARD AND OTHER PARTY NOT LESS THAN 15 DAYS OR MORE THAN 30 DAYS FROM HEARING DAY OF HEARING, OR NO LATER THAN 48 HOURS AFTER HEARING 5 BUSINESS DAYS AFTER DECISION FILED WITH STAFF
20 DAYS AFTER DECISION MAILED
AUTOMATICALLY DENIED 14 DAYS FROM FILING IF NOT ANSWERED 10 DAYS AFTER DENIAL
20 DAYS AFTER DECISION MAILED
20 DAYS AFTER DECISION MAILED (OR 10 DAYS AFTER REHEARING REQUEST DENIED) WITHIN 10 DAYS AFTER APPEAL TRANSMITTED WITHIN 10 DAYS OF NOTICE
NEXT/SPECIAL MEETING GIVING 10 DAYS MINIMUM NOTICE
Professional Development
Education is essential to your success as a Realtor®. We offer a wide array of real estate training towards earning designations and certifications, webinars and access to a Masters of Real Estate degree. Many of our classes are offered free of charge while others are offered at a minimal fee. Last year we hosted more than 145 classes with over 4,949 participants. We hope you will take advantage of this significant benefit!
Your SUCCESS is important to us!
Start today by evaluating the education needs you might have. We are your partner!
Utilize the resources of our Association, Florida REALTORS®, and the National Association of REALTORS® to strengthen your knowledge.
Commit to pursuing the CRP designation as a first step in your education journey.
Establish your own style and brand with designations and certifications.
Self-confidence comes with education.
Set goals and strategize to enjoy your education journey---it’s life-long!
Course Monitor Program
We are seeking volunteers for our Course Monitor Program. Monitors are responsible for notating scheduled breaks, signing members in and out for unscheduled breaks, and assessing the total time missed for CE credit classes. Monitors perform a valued service for the Association while earning CE credits for the courses they oversee. If you are interested in enrolling in the program, please contact the Education Department at education@osceola-realtors.com.
Code of Ethics & Fair Housing Requirements
Being a member of the National Association of Realtors® means you hold yourself to a higher standard. Every three years, new and continuing REALTOR® members are required to take a Code of Ethics class and a Fair Housing/Anti-Bias Training. The current cycle began January 1, 2025 and will end December 31, 2027. We encourage all of our members to complete these requirements early to avoid disruptions in services when the deadline approaches. The training can be done at the Association or through NAR’s online courses. Please visit the class calendar on our website to view and register for upcoming classes. If you have any questions about these requirements, please call 407-846-0117.
Designations/Certifications Policy
Designations are specialized credentials for REALTORS®. Designations offer extensive benefits that are continually improved upon and expanded. For this reason, maintaining a designation requires annual dues and continued membership in NAR.
Certifications assist members in increasing skills, productivity and knowledge. Typically, there are no annual dues or continued membership fees associated with certifications.
In an effort to ensure all members have the ability to obtain designations and certifications, the Association is providing these courses free of charge. The following rules apply:
• Members are required to pay NAR’s class royalty fee—a one-time charge paid at the time of the class. Education vouchers may be used. Please call our education department to redeem a voucher.
• Members are responsible for any annual dues and/or fees associated with continued membership after receiving a designation.
• Members must have an active credit card on file with the Association.
• Members will sign an agreement to allow the Association to charge to the member’s credit card any no-show fees associated with the class if the member fails to cancel within the required time period.
• Member may cancel registration no later than two (2) business days prior to a class.
• Cancellations must be in writing and sent via email to education@osceolarealtors.com. A confirmation receipt will be sent to the member. If the member does not receive confirmation email, it is his/her responsibility to follow up with the education department.
• A $100 no-show fee will automatically be accessed to a member’s credit card if he/she fails to cancel his/her class within two (2) business days prior to the start of the class.
• The Association has the right to refuse any member admittance into a designation/certification course if any and/or all of these rules are not followed.
Certifications & Designations
The National Association of REALTORS® and its affiliated Institutes, Societies, and Councils provide a wide-range of programs and services that help members increase their skills, proficiency, and knowledge. Designations and certifications acknowledging experience and expertise in various real estate sectors are awarded by NAR® and each affiliated group upon completion of required courses. Our Association offers many of these certifications and designations as part of our Education Program. Please contact us at (407) 846-0117 if you have any questions about any of these courses.
The Accredited Buyer’s Representative (ABR®) designation is designed for real estate buyer agents who focus on working directly with buyer-clients at every stage of the home buying process.
The esteemed Accredited Land Consultants (ALCs) are the most trusted, knowledgeable, experienced, and highest-producing experts in all segments of land. Conferred by the REALTORS® Land Institute, the designation requires successful completion of a rigorous LANDU education program, a specific, high-volume and experience level, and adherence to an honorable Code of Conduct.
The Certified Commercial Investment Member (CCIM) designation is commercial real estate’s global standard for professional achievement, earned through an extensive curriculum of 200 classroom hours and professional experiential requirements. CCIMs are active in 1,000 U.S. markets and 31 other countries and comprise a 13,000-member network that includes brokers, leasing professionals, asset managers, appraisers, corporate real estate executives, investors, lenders, and other allied professionals.
Instantly align yourself with the best in international real estate by earning the Certified International Property Specialist (CIPS) designation. The designation requires completion of five fullday courses focusing on the critical aspects of international real estate transactions. CIPS designees are connected to an influential network of over 3,500 professionals who turn to each other first when looking for referral partners.
Certified Property Manager (CPM) designees are recognized as experts in real estate management. Holding this designation demonstrates expertise and integrity to employers, owners, and investors.
The Certified Real Estate Brokerage Manager (CRB) is one of the most respected and relevant designations offered in real estate business management and is awarded to REALTORS® who have completed advanced educational and professional requirements. CRB Designees are better positioned to streamline operations, integrate new technology and apply new trends and business strategies.
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Certifications & Designations
The Certified Residential Specialist (CRS) designation is the highest credential awarded to residential sales agents, managers, and brokers. On average, CRS designees earn nearly three times more in income, transactions, and gross sales than non-designee REALTORS®.
The Counselors of Real Estate® is an organization of commercial property experts worldwide who provide seasoned, objective advice on real property and land-related matters. Only 1,100 professionals from all disciplines of real estate, academia and government hold the CRE credential. Membership is selective and extended by invitation, although commercial real estate practitioners with 10 years of proven experience may apply.
For general appraisers, the General Accredited Appraiser (GAA) designation is awarded to those whose education and experience exceed state appraisal certification requirements and is supported by NAR®.
Through NAR’s Green Designation, the Green Resource Council provides ongoing education, resources and tools to help real estate practitioners find, understand, and market properties with green features.
REALTORS® with the Graduate, REALTOR® Institute (GRI) designation have in-depth training in legal and regulatory issues, technology, professional standards, and the sales process. Earning the designation is a way to stand out to prospective buyers and sellers as a professional with expertise in these areas.
The Performance Management Network (PMN) designation is unique to the REALTOR® family designations, emphasizing that in order to enhance your business, you must enhance yourself. It focuses on negotiating strategies and tactics, networking and referrals, business planning and systems, personal performance management and leadership development.
REALTOR® Association Certified Executive (RCE) is the only professional designation designed specifically for REALTOR® association executives. RCE designees exemplify goal-oriented AEs with drive, experience and commitment to professional growth.
For residential appraisers, the Residential Accreddited Appraiser (RAA) designation is awarded to those whose education and experience exceed state appraisal certification requirements and is supported by NAR®.
Certifications & Designations
The Seller Representative Specialist (SRS) designation is the premier credential in seller representation. It is designed to elevate professional standards and enhance personal performance. The designation is awarded to real estate professionals who demonstrate the knowledge and skills essential for seller advocacy. SRS designees represent a global community of REALTORS® who use their advanced training and expertise to go above and beyond their client’s expectations.
The Society of Industrial and Office REALTORS® (SIOR) designation is held by only the most knowledgeable, experienced, and successful commercial real estate brokerage specialists. To earn it, designees must meet standards of experience, production, education, ethics, and provide recommendations.
The Seniors Real Estate Specialist® (SRES®) Designation program educates REALTORS® on how to profitably and ethically serve the real estate needs of the fastest growing market in real estate, clients age 50+. By earning the SRES® designation, you gain access to valuable member benefits, useful resources, and networking opportunities across the U.S. and Canada to help you in your business.
Learn to work effectively with – and within – today’s diverse real estate market. The At Home With Diversity certification teaches you how to conduct your business with sensitivity to all client profiles and build a business plan to successfully serve them.
The Certified Real Estate Team Specialist (C-RETS) certification is designed to improve team development, individual leadership skills, and financial performance. C-RETS courses provide the tools, strategies, and knowledge that are required of today’s real estate professionals who are either considering or currently operating in a team environment. It is for team leaders, team members, those looking to start a team, and those who simply want to sharpen their management skills.
The RRC Digital Marketing: Social Media certification is for real estate professionals who want to develop expertise with social media resources and the sites that are an essential part of today’s digital marketing mix, whether you are promoting your business or the properties you represent.
NAR’s e-PRO® certification program helps REALTORS® master the advanced digital marketing techniques of today. With the e-PRO® certification, REALTORS® increase their ability to reach customers, expand their capabilities, and build trust by safeguarding client information.
Certifications & Designations
NAR’s Military Relocation Professional certification focuses on educating real estate professionals about working with current and former military service members to find housing solutions that best suit their needs and take full advantage of military benefits and support.
Enhance your skills in pricing properties, creating CMAs, working with appraisers, and guiding clients through the anxieties and misperceptions they often have about home values with NAR’s PSA (Pricing Strategy Advisor) certification.
The first and only negotiation credential recognized by the National Association of REALTORS®, the Real Estate Negotiation Expert (RENE) certification is designed to elevate and enhance negotiating skills so that today’s real estate professionals can play the game to win.
The RRC Residential Listing Specialist Certification program helps REALTORS® master the art of listing residential properties. The courses provide strategies, tools, and more to help agents enhance and differentiate their listings.
The Resort & Second-Home Property Specialist (RSPS) certification is designed for REALTORS® who facilitate the buying, selling, or management of properties for investment, development, retirement, or second homes in a resort, recreational and/or vacation destination are involved in this market niche.
The Short Sales & Foreclosure Resource® (SFR®) certification teaches real estate professionals to work with distressed sellers and the finance, tax, and legal professionals who can help them, qualify sellers for short sales, develop a short sale package, negotiate with lenders, safeguard your commission, limit risk, and protect buyers.
The Smart Home certification is for real estate professionals who want to develop expertise in the technology, privacy issues, and best transition tactics involved in selling smart homes.
HELP MAKE US GREAT
WE’RE LOOKING FOR VOLUNTEER LEADERS FOR OUR COMMITTEES AND TASK FORCES
The success of our Association depends on you, our members. As REALTORS®, we all come from different business backgrounds, training, and experience. This diversity enables Osceola REALTORS® to offer such a wide variety of programs and opportunities. Osceola REALTORS® needs your help and experience. Please consider joining one or more of our committees or task forces. Applications are accepted in August and appointments are made in November for the following year.
Awards Task Force
Jason Daugherty, Chair
Considers nominations made by members for various award opportunities throughout the year on the local, state and national level. Responsible for selecting recipients of OSCAR’s internal annual recognitions and awards.
Bylaws and Policies Committee
Imran Mohamed, Chair
Performs an annual review of the Association Bylaws, Policies, and Procedures which is submitted to the Board of Directors for final approval.
Global Alliance Committee Grievance Committee
Gladys Thayer, Chair
Positions OSCAR members internationally as influential and authoritative representatives of the Florida real estate profession and provides members with exposure within the international arena that will generate business and contacts.
Professional Standards Committee
David Chubb, Chair
Responsible for enforcement of the Code of Ethics of the NATIONAL ASSOCIATION OF REALTORS® through the conduct of ethics and arbitration hearings.
Realtors® Care Committee
Alex Zweydoff, Chair
Seeks, develops and promotes opportunities for OSCAR and its’ members to be engaged in the community in which we serve. Encourages involvement from members to promote the REALTOR® brand, image and mission.
*These committees are appointed.
Budget and Finance Committee*
Considers and recommends ways and means to properly finance OSCAR, submits to the Board of Directors a budget for adoption, and provides oversight of the financial management and financial reporting function.
Jose Alvarez, Chair
Investigates complaints received from the public and members to determine if the complaint has sufficient substance and merit to warrant an ethics or arbitration hearing or mediation procedures.
Property Management Committee
Maria Napolitano, Chair
Identifies and connects property management practitioners and members with a potential interest in property management specialties. ialties.
Realtor® Political Action Committee
Cheryl Grieb, Chair
Working with and through RPACFlorida and RPAC of NAR, the RPAC committee is responsible for raising funds for the furtherance of candidates, political parties, political committees and issue activities consistent with election laws on a non-partisan basis.
Nominating Committee*
Identifies and interviews candidates to serve as Officers and Directors and recommends a slate of nominees to present to the Board of Directors and membership for the annual election.
Commercial Alliance Committee
Teresa Reilly-O’Doherty, Chair
Identifies and connects commercial real estate practitioner members and members with a potential interest in commercial specialties. Members connect with commercial overlay boards, commercial specialty institutes, and commercial marketing platforms.
Professional Development Committee
Kymbat Iglikova, Chair
Provides guidance and background information regarding continuing education, certification, and designation offerings; reviews current course offerings and delivery systems; and ensures up-to-date and relevant education is offered.
Public Policy Committee
Justin Shrouder, Chair
This committee recommends action on matters of public policies and regulations as they affect the real estate profession, private property rights and other issues that have an impact on the real estate industry.
Past Presidents Council*
Serves as a Presidential Advisory Group and a resource to officers and administrators. Assists in the development and implementation of a comprehensive leadership program designed to identify and groom potential leaders.
2025 Awards Descriptions
Annually, we recognize members who have made significant contributions to our Association. All members have the opportunity to nominate and vote for their peers. Applications open in August. Award recipients are recognized at our Annual Installation and Awards Ceremony in December.
REALTOR® of the Year: The REALTOR® of the Year Award is presented to a REALTOR® member who exemplifies what it means to be a REALTOR®. They have been active in our Association and our community, contributing freely of themselves and their talents. They have demonstrated a committed effort in volunteering for other related real estate organizations, exemplifying OSCAR’S mission in their service.
REALTOR® Rising Star of the Year: The REALTOR® Rising Star of the Year Award is given to a REALTOR® member, newly active with the Association over the past three years. The member has demonstrated commitment to our mission and contributed outstanding service within our Association.
OSCAR Star of the Year: The OSCAR Star of the Year Award is given to a REALTOR® member who has demonstrated excellence in fulfilling the Association’s goals and objectives.
Brokerage Office of the Year: The Brokerage Office of the Year Award recognizes a REALTOR® office that participates and makes contributions within the Association and community that we serve. Leadership at the Association will be taken into consideration.
Good Neighbor Award: The Good Neighbor Award recognizes a REALTOR® member who has given time, energy, and resources to improve the welfare of those in need within our community.
Global Excellence Award: The Global Excellence Award recognizes a REALTOR® member who currently holds the CIPS designation and actively participates on a local, state or national global committee. In addition, they should contribute meaningfully to the progress and development of Global initiatives.
Commercial Achievement Award: The Commercial Achievement Award recognizes a REALTOR® member for their outstanding contributions in the area of commercial real estate. The recipient should hold a CCIM designation or is actively pursuing it, and participates on a local, state or national commercial committee.
Public Policy Award: The Public Policy Award recognizes a REALTOR® member who works effectively on our local, state, and national public policy issues.
Vital Industry Partner Rising Star of the Year: The Vital Industry Partner Rising Star of the Year Award recognizes a VIP member of our Association, newly active over the past three years, who has contributed outstanding service and volunteer time toward the success of our Association and our REALTOR® members.
Vital Industry Partner of the Year: The Vital Industry Partner of the Year Award acknowledges the contributions and commitment of a VIP Business Member who actively participated in OSCAR programs and activities, supported our association, our mission, and our REALTOR® members during this year.
Vital Industry Partner Office of the Year: The Vital Industry Partner Office of the Year Award recognizes a VIP Business Partner that has contributed outstanding support to our Association.
Lifetime Achievement: The Lifetime Achievement Award recognizes an OSCAR REALTOR® member who has performed outstanding service and accomplishments spanning a career in real estate. To be eligible, an OSCAR member would have a minimum cumulative number of 25 years of service, with leadership at Osceola REALTORS®.
2025
Vital I ndustry Partner (VIP)
The Vital Industry Partner (VIP) is a program for companies and organizations who want to do business with Realtor® members. Members of this program sponsor classes, events, and activities to offset the cost for our Realtor® members. In return, they have the opportunity to meet, network and promote their business to our membership.
IT’S NOT WHO YOU KNOW—IT’S WHO KNOWS YOU. LET OUR 5,800+ REALTOR MEMBERS GET TO KNOW YOU.
Did you know that 4.06 million existing homes in 2024 and 683,000 newly constructed homes this year were sold in the United States? These homes were sold by REALTORS® who are held to a higher standard by adhering to a Code of Ethics and belonging to the National Association of REALTORS®, Florida REALTORS® and their local associations. With more than 5,800 members, Osceola REALTORS® is the largest professional trade association in Osceola County and one of the largest in Central Florida. One-on-one exposure to REALTORS® is the most valuable benefit our association can ofer our industry partners. By joining our VIP program, expect to gain strengthened brand awareness from our innovative opportunities that utilize multiple communication channels to promote YOU to our REALTORS®. As a Vital Industry Partner with Osceola REALTORS®, we invite you to take advantage of the many opportunities we ofer that will help you grow your business.
ALL VIP COMPANIES RECEIVE:
• Booth opportunity at annual VIP Open House to meet REALTORS®.
• Hundreds of opportunities to sponsor classes/events.
• Invitations to exclusive membership events/activities.
• Your business profile and website link posted on our website.
• Opportunity to display your business cards in our Members’ Lounge.
• Company logo displayed on rotating footer of website.
• Inclusion in our VIP Directory – provided to our 5,800+ members in our quarterly newsletter.
• Subscriptions to REALTORS® Resource, our weekly email; and
• Members First!, our quarterly newsletter.
• Partnership opportunities in local advocacy eforts, membership, and educational events as well as community involvement projects.
• Informational access about consumer property rights, including local, state, and national legislation relative to the real estate industry.
• Eligibility for annual VIP awards: VIP Member of the Year, VIP Office of the Year, VIP Member Rising Star of the Year.
• Use of our rental facility at a reduced rate.
• Vital Industry Partner membership certificate.
• Teach/instruct approved classes.
• RETI (Real Estate Technology Institute) – Free membership access to thousands of online classes.
• GrowthSpotter
For more information on how to join our Vital Industry Partner, please contact Nancy Hubbard at nhubbard@osceola-realtors.com or (407) 846.0117.
Realtor Political Action Committee (RPAC) FAQ
The REALTORS® Political Action Committee (RPAC) is the nation’s largest, most successful and most bipartisan political action committee. Your voluntary investment is used to improve your bottom line in several ways: Through issues mobilization, political advocacy, and by directly supporting candidates at the local, state, and federal levels of government who champion the ideals and principles of REALTORS®. RPAC is your best investment in real estate!
Q: What is a PAC?
A: PACs have been around since 1944 when the Congress of Industrial Organizations (CIO) formed the first one to raise money for the re-election of President Franklin D. Roosevelt. A Political Action Committee (PAC) is a popular term for a political committee organized by like-minded people, like REALTORS®, for the purpose of raising and spending money to elect and defeat candidates. The PAC’s money must come from voluntary contributions from members rather than the members’ dues treasury. PACs represent business, labor or ideological interests. PACs can give to a candidate’s committee per election (primary, general, run-off or special). They can also give to any national party committee and annually to any other PAC. PACs may also receive contributions from any one individual. In short, PACs merely represent a legal way for individuals to unite and ensure their voices are heard at all levels of government.
The REALTORS®- PAC
In addition to representing 200,000 REALTOR® members statewide, and more 1.4 million members nationwide, RPAC is also a monetary fund comprised of voluntary contributions from members. By members pulling together and contributing, RPAC is able to be a single unified voice for real estate in all levels of government. Of every dollar you contribute, 30 cents goes to the National RPAC for grassroots activities and supporting candidates running for office on the federal level. The remaining 70 cents stays in Florida and is divided between the state and local associations to support state and local candidates and issues
Q: What’s in it for you?
A: RPAC is the muscle behind NAR, FR and your local Board/Association. RPAC represents more than 1.4 million politically active REALTORS nationwide, more than 200,000 in Florida and approximately 4,700 in Osceola County that members of Congress want as their friends. As many as 4,000 bills are introduced each session in the state Legislature. Elections decide who will be voting on these bills. RPAC helps elect the people who write the laws you and your business must live with. RPAC provides you with the opportunity to have a collective impact on the election of officials who will shape legislation that affects your livelihood and the way real estate professionals do business. Through extensive research and ongoing monitoring, RPAC keeps you informed, involved, and influential in the legislative decisions that are important to you and your business.
Legislative and regulatory successes include:
• The continued preservation of the mortgage interest deduction.
• Tax relief benefiting the real estate industry.
• Improving federal mortgage programs, allowing more families to join the ranks of homeownership.
• Eliminating burdensome regulations inhibiting environmental quality and healthy real estate markets.
• Successfully keeping “mega-banks” from entering the real estate business.
On a state and local level, RPAC has helped to:
• Protect commercial commissions through the foreclosure process;
• Prohibit cities and counties from charging individual real estate agents a business license fee;
• Fought and won a battle against a 100% increase in real estate transfer tax.
Realtor Political Action Committee (RPAC) FAQ
Q: Does RPAC Buy Votes?
A: No! But it does give us access. Candidates and public officials are honorable people whose votes are not for sale. But, by helping elect public policy decision-makers, RPAC assures REALTORS® the opportunity to present our views and be heard. RPAC fully complies with all state and federal election laws.
Q: How will my contribution be used?
A: Absolutely 100% of your contribution is used to elect pro-REALTOR® candidates. 30% of your contribution is forwarded to the National RPAC to fund key U.S. House and Senate races; 70% remains in your state and is used for local and state elections.
Q: Is RPAC affiliated with a particular party?
A: RPAC is neither a Republican nor a Democratic organization. Your contribution to RPAC is a vote for a proREALTOR® Congress, regardless of political party.
Q: Who establishes and implements RPAC policy?
A: Leading the National RPAC organization are the National RPAC Trustees. The Trustees establish and implement RPAC policy in accordance with the RPAC bylaws and NAR policy as established by the NAR Board of Directors. The Trustees consist of REALTOR® volunteers from around the nation who are appointed by NAR leadership.
• RPAC believes that the people who raise RPAC dollars should have the greatest say in how those dollars are allocated. That’s why all candidate contribution decisions begin on the local level with REALTORS® interviewing candidates and making their contributions based upon that information.
• It is REALTORS®, not lobbyists, who have the most say in how RPAC’s money is spent. Contribution decisions are made by the RPAC Trustees; a nine-member REALTOR® committee nominated by the FR Nominating Committee and elected by the FR membership to serve one-year terms.
• The main objective of the RPAC Trustees is to help elect candidates who support REALTOR® issues. The decisions made by the RPAC Trustees rest on a candidate’s position on key real estate issues, the REALTOR® relationship with a candidate in the home district, committee assignments and leadership position.
Q: How does RPAC establish fundraising goals and what is a “Fair Share” goal?
A: The dollar goal of the National RPAC, set by the National Trustees, is $30 per year per NAR member. At least $3 of that goes to the National RPAC. This goal is called “fair share.” To ensure that all states contribute their fair share to the RPAC effort, a state’s annual goal is determined by the number of members in that state based on the November 30 membership report. The National RPAC accounting year runs from January 1 to December 31.
Q: What is the difference between personal and corporate dollars?
A: Personal dollars are contributions made with an individual’s personal funds including cash, personal credit cards, money orders and personal checks. Under federal election law, only personal dollar contributions can be used to fund legislative candidates running for office. Corporate dollars are contributions made by corporate check. Corporate dollars can be used for issues campaigns, opportunity races, and media buys, and are deposited into a separate account at the national level to ensure they are not used by political candidates.
Q: What is the FR RPAC fundraising goal for 2025 and of my local association?
A: FR’s 2025 fundraising goal is $6,486,329. Our Association’s goal is 160,007.23
Realtor Political Action Committee (RPAC) FAQ
Q: Who may be solicited for RPAC contributions?
A: According to federal election law, RPAC can solicit only individual members – i.e. non-corporate members of NAR and their families. The term “members” means all individuals who currently satisfy the requirements of membership in any one of the local, state and/or the National Association and regularly pay dues. Executive, administrative and management personnel of the local, state and/or national associations are also considered under the NAR constitution to be members of the association and are solicitable even though they may not pay association dues.
Q: Are contributions to RPAC tax deductible?
A: No. Contributions used for political purposes are not tax deductible on your federal income taxes.
Q: Does the National RPAC contribute to state or local candidates?
A: Under the cooperative agreements in effect between the National RPAC and the state associations’ PACs, the responsibility for making contributions to federal candidates is assigned to the national RPAC, while state associations’ PACs decide which state and local candidates to support.
Q: Can I earmark money to a party or particular candidate?
A: No. Under federal election law, the earmarking of contributions is illegal.
Q: What processes do the National & State Trustees use when determining contributions to candidates?
A: The National Trustees’ policy is to act only on requests sent from state associations and signed off on by state trustees. Once the national trustees receive these requests, they have four options: Amend, Approve, Deny or Defer. The State Trustees use the same policy.
Q: Will the National RPAC Trustees contribute to both candidates in a race?
A: No. The National RPAC Trustees’ policy is to only contribute to one candidate in any given race.
Q: What contributor information do I need to include with checks?
A: Both federal and state election law require documentation of all contributors. We need the following information on each contributor: • Name • Address • NRDS # • Occupation • Telephone # A simple way to satisfy this requirement is to make sure each contributor fills out the RPAC investment form. FR offers special recognition to thank those who support RPAC with a contribution of $99 or more.
Contribution Recognition
$99 Club - RPAC pin, invitation to RPAC reception during convention
$250 Capitol Club - RPAC pin, Capitol Club Plaque, invitation to RPAC reception during convention
$500 Statesman - RPAC pin, Statesman Plaque, invitation to RPAC reception during convention
$1000 Sterling R – National RPAC pin, FR gift, Sterling R plaque, invitation to RPAC reception during convention, and recognition in the REALTOR® Report
$2500 Crystal R – National RPAC Pin, Crystal R Plaque, FR Gift, invitation to RPAC reception during convention, and recognition in the REALTOR® Report
$5000 Golden R – National RPAC Pin, Golden R Plaque, FR Gift, invitation to RPAC reception during convention, and recognition in the REALTOR® Report
Florida Realtors® serves as the voice of real estate in Florida.
lorida Realtors® serves as the voice for real estate in Florida.
It provides programs, services, continuing education, research and legislative representation to about 200,000 members in 51 boards/associations. Its mission is to advance Florida’s real estate industry by shaping public policy on real property issues; encouraging, promoting and teaching consistent standards for ethical practice and professionalism; and building on the efforts of local boards/ associations to provide the information and tools members need to succeed.
Business Liability Protections
Water Quality and Environmental Funding
Florida Realtors® Legislative Issues
•
The current pandemic has created new challenges for businesses as they seek to operate safely, limiting potential spread of the virus. These challenges have also created opportunities for attorneys that are looking to secure new revenue streams. If Florida businesses are to continue to operate during the pandemic and eventually recover from the crisis, they will need protections from these legal actions.
•
•
• Florida Realtors® supports the passage of business liability protections for Florida businesses.
• These protections should shield businesses from COVID-19-related lawsuits that rely on general statements, rather than specifics, as the foundation of the complaint.
• Affordable Housing
• Additionally, COVID-19related lawsuits against businesses should require the affidavit of a physician attesting that the business caused the injuries/damages in order to proceed.
• Lastly, if a court determines that a business made good faith efforts to substantially comply with governmentissued health standards they should be immune from liability.
Rising Property Insurance Costs
Property insurance costs are rising at alarming levels in many parts of Florida. These increased costs are making insurance unaffordable for many Floridians and the problem will likely get worse unless action is taken.
•
• The problem of rising insurance costs and lower levels of coverage brought about by changing underwriting guidelines is a serious issue that is making the cost of homeownership unaffordable in many areas of the state.
• These rising prices are being driven by a combination
Florida Realtors® Office of Public Policy in Tallahassee, FL
Florida Realtors ® Office of Public Policy in Tallahassee, FL
•
• • Business Rent Tax
Florida Realtors® Legislative Issues
•
•
Water Quality and Environmental Funding
Water is the lifeblood of all Florida residents and visitors to our state. It forms the foundation of our communities and must be protected. Florida Realtors® will continue to advocate for Florida’s natural resources and a pristine environment. We will also encourage all stakeholders, including the state of Florida, to do their part to help solve environmental problems.
• Florida Relators® supports sensible legislation that seeks to reduce occurrences of unnecessary litigation while ensuring homeowners are treated fairly by insurance companies.
Legislature to rely on scientific and engineering expertise to highlight vulnerable areas, prioritize critical work projects and create a long-term plan that can address these important environmental issues.
Affordable Housing
• Florida Realtors® continues its support of state funding to help preserve the Everglades.
• of frequent hurricanes and severe storms, natural catastrophes in other parts of the country or world, rising reinsurance rates and the increasing litigation costs insurance companies are being forced to pay.
• Florida Realtors® supports legislation that addresses the escalating problem of rising sea levels in Florida’s coastal communities.
• Florida Realtors® encourages the Florida
The State and Local Government Housing Trust Funds were created in the early 1990s to help Floridians in good times and bad. They are funded by a portion of the documentary stamp taxes charged on every real estate transaction. For thousands of families, these funds are the only way to realize the American dream of homeownership. They also provide housing rehabilitation and rental assistance to Florida’s homeless, veterans, seniors, and persons with disabilities.
• Florida continues to experience an affordable housing crisis that is limiting the ability of people and families to move into, and around the state.
• The current pandemic has exacerbated this crisis, making solutions to the problem more important than ever.
• Although lawmakers have a difficult task of closing a significant budget gap during the 2021 Legislative Session, it is imperative that they allocate as much funding as possible for affordable housing projects.
• Florida Realtors® will continue to advocate for full funding from the trust funds to be allocated for affordable housing projects.
Private Property Rights
The Internet has made it easier for homeowners to rent their property, expanding housing options for individuals who live in, or travel to, Florida. Many local governments have enacted new ordinances designed to discourage property owners from exercising their right to rent their property. State and local REALTOR® associations will continue to take action to protect private property rights.
• Being able to rent your home is a fundamental right of property owners.
• Short-term rental ordinances, including local licensing requirements, mandatory inspections
Florida Realtors® Legislative Issues
and guest restrictions, can infringe upon this fundamental property right in significant ways.
• As such, Florida Realtors® will continue to champion legislation that creates a statewide, uniform system of regulations for vacation rentals.
• Florida Realtors® will also continue to support legislation that gives local governments the authority to pass ordinances related to residential properties as long as they apply to all residential properties.
Business Rent Tax
The state sales tax rate on business rent currently stands at 5.5%. This tax creates a financial burden for any business that leases space.
Lowering the business rent tax will provide Florida businesses
with the capital to expand, hire more employees, improve benefits, raise salaries, or invest in their business in other ways.
• Florida Realtors® is grateful for the support of the 2017, 2018 and 2019 Florida Legislatures, which have lowered the state sales tax rate on commercial space to 5.5%.
• These three consecutive years of rate cuts have given Florida businesses the financial resources they need to grow their companies and enrich their communities.
• Although Florida lawmakers have a significant budget challenge to overcome in 2021, Florida Realtors® will continue to advocate for further reductions to this tax, which would provide businesses with some measure of relief as they work to stay open and eventually recover from the current crisis.
Florida Realtors® FAQ
ADVOCACY: NAR has your back, advocating for federal, state and local policy initiatives that strengthen the ability of Americans to own, buy and sell real property sustainably.
EVENTS & NETWORKING: We provide opportunities across the country to meet and build relationships with fellow real estate professionals and future customers.
LEGAL & RISK MANAGEMENT: Access risk management advice, information on state & federal legal compliance, and valuable materials to help you navigate issues commonly faced by real estate professionals.
EDUCATION: Expand your knowledge and explore new interests with training and tools covering a wide range of topics, including your financial wellness. Also, access advanced training for specialties, publications, research reports and more.
TECHNOLOGY: NAR powers innovation in real estate and brings you the extraordinary Realtors Property Resource® platform.
SAVINGS: Through REALTOR Benefits®, you receive exclusive savings and special offers in the areas of personal insurance, risk management, marketing resources and more.
REALTOR® BRAND: Your membership gives you the right to use the globally recognized REALTOR® brand, as well as NAR’s awardwinning “That’s Who We R” ad campaign and materials, designed to help consumers understand the REALTOR® difference.
OTHER EXCLUSIVE BENEFITS: NAR supports you with business intelligence, including analysis of local market data, home buyer and seller demographics, commercial market insight reports, the world’s largest real estate library and much more.
NAR Acronyms
Does it seem sometimes like you are speaking a different language with all of your real estate acronyms? Here’s a simple guide to help you understand the lingo...
ABR®
Accredited Buyer Representative®, a NAR designation offered by REBAC for real estate buyer agents.
ADF
Applicant Data Form, used to submit qualifications for RCE designation
AE
Association Executive, applies to all staff at a Realtor® association.
AEC
Association Executives Committee, a NAR committee comprised of AEs.
AEI
Association Executives Institute, an annual NAR education conference for AEs
AE YPN
Young Professionals Network for Association Executives.
Affiliate
A class of membership in a local (or state) association for those involved in the real estate industry interested in board membership; they are not members of NAR, but may be added to M1 (NRDS).
AHWD
At Home With Diversity®, a certification offered by NAR focusing on working successfully with people in a multicultural real estate market
ALC
Accredited Land Consultant, a land brokerage designation awarded by the REALTORS® Land Institute
ALD
Association Leadership Development, name of NAR team under MXEL that focuses on programming for association staff
ALLIANCE
LGBTQ+ Real Estate Alliance, an allinclusive and all-embracing organization founded in 2020 acting as a leading advocate in real estate and housing policy, working on behalf of all LGBTQ+ people and their housing needs
AOR
Association of REALTORS®
ARAM
Advanced REALTOR® Association Management, an advanced self-study course for AEs, available from NAR
AREAA
Asian Real Estate Association of America, a nonprofit professional trade organization founded in 2003 dedicated to promoting sustainable homeownership opportunities in Asian American communities
ARELLO
Association of Real Estate License
Law Officials
ASAE
American Society of Association Executives
Block R
The trademarked “R” design denoting REALTOR®, with specific requirements for its placement and use
BOD
Board of Directors, NAR’s governing body
BOR
Board of REALTORS®
BPOR
Broker Price Opinion Resource, a certification no longer offered by NAR (refer to the PSA certification)
CAE
Certified Association Executive, a designation awarded by ASAE
NAR Acronyms
C2EX
Commitment to Excellence, an endorsement that empowers REALTORS® to evaluate, enhance and showcase their their highest levels of professionalism (not a course, class or designation)
CCIM
Certified Commercial Investment Member, a commercial real estate investment designation awarded by the CCIM Institute (previously called the Commercial Investment Real Estate Institute, CIREI)
CE
Continuing Education, required by all real estate licensing commissions (note: CE requirements vary by state)
CEAM
NAR’s Code of Ethics and Arbitration Manual, provides administrative guidance to local and state associations for handling ethics complaints, arbitration requests, and mediation requests
CIE
Commercial Information Exchange, a database for sharing information about commercial real property for sale or lease (note: While CIEs are generally REALTOR® association-owned, a CIE is not an MLS)
CIPS
Certified International Property Specialist, an NAR designation focused on international real estate
CMLS
Commercial Multiple Listing Service
COE
The NAR Code of Ethics for REALTORS® and REALTOR-ASSOCIATES®
CFR
Campaign Finance Reform, rules/laws that impact PAC contributions
CPM
Certified Property Manager®, a property management designation awarded by IREM
C-RETS
Certified Real Estate Team Specialist, a certification awarded by the Real Estate Business Institute or REBI (previously called the Council of Real Estate Brokerage Managers)
CRB
Certified Real Estate Brokerage Manager, a designation awarded by the Real Estate Business Institute or REBI (previously called the Council of Real Estate Brokerage Managers)
CRE
The Counselors of Real Estate, a commercial affiliate of NAR (previously called the American Society of Real Estate Counsellors, ASREC)
CRE
Counselor of Real Estate®, a designation offered by the Counselors of Real Estate
CREA
Canadian Real Estate Association, the national association in Canada (CREA members are also called REALTORS® but are not NAR members)
CRD
Center for REALTOR® Development, NAR’s on-line education portal
CRS
Certified Residential Specialist, a designation awarded by the Residential Real Estate Council (formerly the Council of Residential Specialists)
CRYSTAL R
Contributor to RPAC at the $2,500 level (which includes $1,500 to sustain in recurring years)
CSRE
Center for Specialized REALTOR® Education
D&O
Directors & Officers insurance, another term used to describe professional liability insurance for associations.
DEI
Diversity, Equity and Inclusion
NAR Acronyms
DELEGATE
Representative on NAR’s Delegate Body who casts votes based on the number of primary members in the Board for proposed changes to the NAR Constitution or one of the Articles of the NAR Code of Ethics
DR
Designated REALTOR®, the principal broker (or appraiser) in the real estate firm with responsibility for non-member dues assessments under the DR dues formula and for professional standards matters (e.g., arbitration and mediation)
E&O
Errors & Omissions insurance, professional liability insurance for associations
EO
Executive Officer, earlier term for the chief staff executive of a REALTOR® association (still in use)
ePOE
Ecommerce Point of Entry, a status within M1 (NRDS) allowing Ecommerce capabilities for records
e-PRO
A technology and social media certification provided by NAR
EVP
Executive Vice President, a title for the association chief staff executive, similar to CEO
FDC
Federal District Coordinator, obsolete term for REALTOR® liaison to Member of Congress/Senate
FPC
Federal Political Coordinator, a liaison to a Member of Congress for NAR (formerly FSC/FDC)
FSC
Federal Senate Coordinator, obsolete term for REALTOR® liaison to Members of Congress Senate
GAA
General Accredited Appraiser
GAD
Government Affairs Director, a local or state association staff title
Golden R
Contributor to RPAC at $5000 level (which includes $2,000 to sustain in recurring years)
GREEN
Green designation, offered by NAR’s Green Resource Council
GRI
Graduate, REALTOR® Institute, an NAR designation administered and awarded at the state association level
HOP
Housing Opportunities Program, NAR’s efforts for affordable housing
IAM or IAM
Institute Affiliate Member, a commercial real estate designee who pays a reduced fee for limited NAR membership (e.g., CCIM, CRE, IREM, RLI, SIOR)
IDX
X Internet Data Exchange, MLS participants authorizing the electronical display of each other’s listings that are filed with the MLS (IDX was previously called Internet Data Display, or IDD)
INS
Internal News Service, a regular NAR weekly emailed publication
IREM
Institute of Real Estate Management, a commercial affiliate of NAR offering several property management designations (e.g., CPM®)
ISC
Institutes, Societies, and Councils, used to collectively describe NAR’s commercial affiliates (e.g., CCIM, CRE, IREM, RLI, SIOR)
NAR Acronyms
IT
Information Technology
LFRO
Limited Function Referral Office, a real estate company owned by a DR for the sole purpose of providing referrals to another firm
LHC
Luxury Homes Certification, a certification offered by the Residential Real Estate Council for agents looking to hone their skills in the ever-growing luxury home market
M1
Members First, a modernized member engagement system replacing NRDS
MAGEL
William R. Magel Award of Excellence, an NAR award presented annually to a paid local, state, or regional MLS association chief staff officer for outstanding contributions
MAJOR DONOR
REALTOR® or REALTOR® association staff who annually gives $1,000 or more to NAR’s REALTOR® Political Action Committee (RPAC)
MARKS
Collective term for registered membership trademarks of NAR
MIC
Major Investor Council Member, REALTOR® member in charge of Major Investor and President’s Circle recruitment for the state
MLS
Multiple Listing Service (most, but not all, MLSs in the US are REALTOR® association-owned; also, MLS is not an NAR trademark)
MRP
Military Relocation Professional, a certification offered by REBAC for working with current and former military service members
MVP Member Value Plus reward program for members and associations to take NAR or REALTOR® Benefit specific actions during a period of time in order to earn a free reward
MXEL
NAR’s Member Experience, Engagement and Legal Affairs group
NAR
National Association of REALTORS® (note: Previously called NAREE and then NAREB)
NAGLREP
National Association of Gay and Lesbian Real Estate Professionals, founded in 2007, NAGLREP advocates on behalf of the rights of the Lesbian, Gay, Bisexual, and Transgender (LGBT) community as it relates to housing and discrimination laws
NAHREP
National Association of Hispanic Real Estate Professionals, NAHREP’s mission is to advance sustainable Hispanic home ownership by educating and empowering the real estate professionals who serve Hispanic home buyers and sellers
NAREB
National Association of Real Estate Boards, NAR’s name from 1916 to 1973
NAREE
National Association of Real Estate Exchanges, NAR’s name from 1908 to 1916
NARLA
NAR Leadership Academy, the academy identifies, inspires and mentors emerging leaders from the local and state level
NCA
National Commercial Awards, an NAR recognition program that honors REALTORS® who received an award or recognition for their exceptional service and contributions to the commercial real estate industry
NAR Acronyms
NRDS
National REALTOR® Database System (now called M1), NAR’s centralized membership database with specific rules and guidelines launched in 1998
PAG
Presidential Advisory Group, appointed by the NAR President to address issues that may not fall within the jurisdiction of a standing committee or to address an issue that may be time sensitive
PC
President’s Circle, an RPAC Major Investor who contributes an additional $2,000 separately and directly to select RPACrecommended candidates
PLATINUM R
Investor in RPAC at $10,000 level (which includes $5,000 to sustain in subsequent years)
PMN
Performance Management Network, designation offered by WCR (PMN replaced WCR’s LTG designation)
POE
Point of Entry, the association staff responsible for data entry in M1 (NRDS), for creating new member records and updating certain fields in existing member records (e.g., office address, NAR Code of Ethics training)
PS
Professional Standards, the specific administrative process for handling ethics complaints, arbitration requests, and mediation requests (most local and state associations follow NAR’s Code of Ethics and Arbitration Manual)
PSA
Pricing Strategy Advisor, an NAR certification for enhancing skills for pricing property (PSA replaced the BPOR certification)
RAA
Residential Accredited Appraiser, an appraisal designation offered by NAR
RAE
REALTOR® Association Executive magazine, a quarterly NAR publication for AEs
RAM
REALTOR® Association Management SelfStudy Course, a self-study program for AEs, available from NAR
RAMCO
REALTOR® Association Management Cooperative, a comprehensive membership data solution that fulfills the changing needs of the REALTOR® organization
RARE
REALTOR® Association Resource Exchange Database, a library of sample association documents for AEs on nar. realtor contributed by other AEs
RCE
REALTOR® association Certified Executive, an NAR designation for REALTOR® association Executives (RCE can be earned by all association staff, not only the chief staff executive)
REALTOR®
A trademarked collective term denoting membership in the National Association of REALTORS®; not a generic term REBAC
Real Estate Buyer’s Agent Council, an affiliate of NAR that maintains the ABR designation
NAR Acronyms
REBI
Real Estate Business Institute, an NAR affiliate (previously called the Council of Real Estate Brokerage Managers)
REI
Limited Function Referral Office, a real estate company owned by a DR for the sole purpose of providing referrals to another firm
RENE
Real Estate Negotiation Expert, a certification awarded by the Real Estate Business Institute or REBI
RLI
REALTORS® Land Institute, a commercial affiliate of NAR that offers the ALC designation
RLMTE
REALTORS® Legislative Meetings and Trade Expo, held in Washington, DC, in May (annual meeting previously called the NAR Midyear Legislative Meetings)
ROTY
REALTOR® of the Year, an award presented by local and state associations
RPAC
REALTORS® Political Action Committee, NAR’s PAC
RRC
Residential Real Estate Council (previously called the Council of Residential Specialists, CRS)
RPMIC
REALTOR® Party Member Involvement Committee, NAR’s grassroots contact system (formerly RPIC)
RSPS
Resort & Second-Home Property Specialist, a certification offered by NAR
SFR®
Short Sales & Foreclosure Resource®, a certification offered by NAR
SIOR
Society of Industrial and Office
REALTORS®, a commercial affiliate of NAR that offers the SIOR designation
SRES®
Seniors Real Estate Specialist®, an NAR designation offered by the SRES® Council focusing on working with clients age 50+ (previously offered by the California Association of REALTORS®)
SRS
Seller Representative Specialist, a designation awarded by the Real Estate Business Institute or REBI
STERLING R
Annual RPAC contributor at the $1,000 level
VOW
Virtual Office Website (refer all questions regarding VOWs and NAR’s VOW Policy to the Member Experience, Engagement and Legal staff team)
WCR
Women’s Council of REALTORS®, an affiliate of NAR offering the PMN designation, primarily for women and open to men
YPN
Young Professionals Network, a dynamic entry point for real estate professionals striving to become more successful in their careers and gain leadership experience
Registering as a New User on DBPR
To begin using DBPR’s online services you will first need to “Create an Account” to start the registration process:
If you are a new user select “Create My Account” link below under “Create a New Online Profile” to complete your initial registration Cookies must be enabled when using this site. Please read the setup document for assistance.
Once completed, select “Next.” It will then ask you to verify if everything is correct. If so, select “Save” or select “Edit” if you need to make any changes.
A temporary password will be sent to you via email. Select “Return.” If you do not receive an email in a short amount of time, check your Spam or Junk Email Folder.
Enter the email address and the temporary password provided in the email. Select “Log On.” Please note the password is case sensitive. If the temporary password has an uppercase letter it must be typed in uppercase.
As a member, you have access to MLS in these areas.
THRIVING TOGETHER
Our Shareholders, Customer Organizations, and Data Share & Integration Partners
Real Estate Academy & Licensing Center
Supra eKey Professional
As a member of our Association, all members receive E-Key Professional as part of their membership benefits.
Supra eKey Professional
How to Grant Access to a Non-Member
Supra eKey Professional
How to Grant Access to a Non-Member
We
a
• Register for classes/events
• View our education and events calendar
• Update your contact information
• Cancel a class/event
• Search for other members
• Learn more about our committees
To use the Members Portal:
1. Go to OsceolaRealtors.com
2. Click “Members Login” on the homepage.
3. Login with NRDS ID and temporary password (password1)
To change your password you must go into the portal account section.
Instructions for Payments/Receipts Through RAMCO
After logging into the Member’s Portal:
Instructions to pay invoices for dues and events
Select “Account Balance” (bottom left) and follow the prompts for payment.
To obtain a receipt for payment for dues, items purchased, classes, etc.
Select “My Orders”, to show your complete history of classes and dues. Any payment that you have made will show a dollar amount in the total column. If you click on the order title (it will be in blue), this will provide you with a detailed receipt.
Instructions to Register for Classes
•View classes by clicking on our “Calendar.”
•Click on class for additional information.
Course description, location, instructor name, class sponsor and our cancellation policy are found here.
•Select Register
•Read the cancellation policy, indicate you’ve read the policy and select Continue
•Select Register
•You have successfully registered for a class!
We have the resources you need for your real estate business. Our Members Market is stocked with practical items that will enhance your business operations and make your life easier. We’ve got just about everything you’ll need.
Among our inventory, you’ll find various types of signage to display the properties you are representing, books to help you build your skills, and various accessories for when you’re on the go. Our Members Market is designed to fulfill your every need as a busy REALTOR®.
Interested in Purchasing?
See something you like? You can purchase items at our office. We’re also available by phone at 407-846-0117. We prefer items be picked up at the Association, but can ship for a fee of $10.00.
Shop our Online Store by scanning the QR code.
Mission
Osceola REALTORS® is dedicated to our members’ personal and financial success through professional development, advocacy, and community engagement.
Vision
The trusted source that lights the path for the real estate industry and our profession in Central Florida Motto Committed to Excellence
