Business Profile

ManagementProfile

XXXXX has ample experience in all the activities involved in managing a convenience store. His education, knowledge and skill sets acquired in his career span of over two decades, will be the biggest strength to this business.

His job responsibilities in his career included:

• Purchasing raw materials

• Liaising with overseas suppliers

• Staff recruitment, training, motivation

• Preparation and submission of statutory returns

• Managing cash flows

• Preparing management reports

• Using computerized accounting system

• Analyzing and explaining financial information

• Preparing bank and stock reconciliation

• Managing daily cash

• Office Administration Year Designation Organization

Sep 2013 – Now Director XXXX

Aug 2002 – May 2015 General Manager XXXX

Jan 1997 – Mar 2002

Chief Accountant XXXX

His skill sets include:

• Import of edible products

• Managing inventory

• Managing cash flow

• Analyzing financial statements

• Filing taxes

• Staff motivation

Owner’sroleinthebusiness

Mr. XXXXX will be the owner and manager of this new business. He will assume the responsibility for incorporating the entity and obtaining all licenses and permits to do business in the Province legally.

He will scout for a strategic location in Winnipeg to set-up the store. He will personally manage the setting up of the store premises, tying up with suppliers of products, deciding on the product mix and the amount of inventory required etc.

He will be actively involved in the day-to-day operations of the store and personally oversee the growth of the business. He will manage inventory, product placement, network with suppliers and partners, nurture such relationships, devise customer acquisition and retention strategies etc.

He will recruit, train and build a highly skilled and motivated team to provide the best customer service in town.

He will be involved in marketing and promoting the business by devising strategies, printing out brochures and pamphlets, networking within the industry, creating strategic tie-ups that will benefit the business etc.

He will be responsible for bringing the initial investment to set-up the store. He will negotiate with suppliers for the most beneficial terms, he will create budgets for marketing, inventory, store capex etc. He will manage funds, daily cash flows, supplier payments etc.

In the long term, he will be responsible for growth and expansion of the business through his decision making ability and networking skills.

BusinessProcesses

Procurement

Mr. XXXXX will closely monitor the procurements and purchases based on the product mix decided to be displayed and sold. The products will be made from approved suppliers.

Product Placement

The store will strategically place products to catch the eye of the customers and lure them to buy. For example: products popular with kids will be in the bottom shelves within their reach, candies and snacks at the cash counter, free samples near the cash counter etc.

Delivery

Delivery of products purchased in-store, ordered via phone or online will be provided subject to availability of stock, and staff for delivery.

Replacement

In very rare cases of faulty material, expired goods etc. replacement will be given to the customers.

Inventory Management

Inventory count will be taken on a regular basis. Any inventory item falling below the minimum will be monitored, and order will be immediately placed.

Customer Service

Attending to customers, fulfilling their needs, helping them find what they want, assisting them with their bags, ordering for items not immediately available and arranging for delivery etc. will ensure good customer service

Marketing

Marketing is an ongoing activity. Marketing will include online strategies such as SEO, as well as offline strategies such as coupons, discounts etc.