Deadlines for submissions Spring 2025: 28 July 2025
Advertising
Please contact advertising@otaus.com.au for advertising enquiries
Design Digital Outlaw
Disclaimer
This newsletter is published as an information service and without assuming a duty of care. It contains general information only and, as such, it is recommended that detailed advice be sought before acting in any particular matter. The materials included in this newsletter by third parties are not attributable to Occupational Therapy Australia, and are not an expression of Occupational Therapy Australia’s views. Occupational Therapy Australia is not responsible for any printed expressions or views in any third parties’ inclusions. Any enquiries regarding inserts, advertisements or articles placed by these third parties should be directed to them.
Occupational Therapy Australia respectfully acknowledge the Traditional Custodians of the country on which we live, learn and work.
President’s report
Priscilla Ennals | OTA President
Welcome to this issue of Connections. This issue is due to land in inboxes around the time of our National Conference. For those able to attend, I am interested in what you will do as you head home, back to your roles.
What ideas will keep buzzing and what will you hold on to? What will you do differently or stop doing? Who will you reach out to – to learn more, to strengthen a connection made, to ask more questions of, to express gratitude for something you took away?
I have been thinking about conferences and their ripple effects. Like a pebble thrown into water. How the impact might be quite unexpected, small or large, brief or long lasting. I wonder how this National Conference, the people, the ideas, the vibe, will have ripple effects in your careers and in turn the lives of the many thousands of people being supported by OTs.
I recently had the chance to speak to Lachlan Morgan, an occupational therapist in the early years of his career, and reflected on the ripple effects of conferencing and connection with OTA for him.
Lachlan graduated from ACU in Brisbane in 2021. He now works for a private practice based in Brisbane, and flies into regional and remote areas of Queensland fortnightly, bringing his skills and knowledge to communities with less access to health resources. Lachlan’s learning curve has been rapid. He works with a diverse mix of people with different needs, providing assessment and interventions to people of all ages in communities such as Charleville and Cunnamulla.
He finds exploring the occupations that make people’s lives meaningful and problem solving to support ways back into them especially satisfying.
For example, in prescribing a wheelchair to meet someone’s general mobility and community access needs, ensuring it could be used on a lawn bowls green meant his client was able to quickly return to his bowling routine, reconnect socially and reclaim his role as a bowling club legend.
Lachlan spoke of valuing the excellent supervision he has had access to from a more experienced therapist, noting how she guided him with his observations and way of working. While early on he felt like he should have immediate answers to all client questions, he is now confident saying he doesn’t know, that he will do some research and get back to them soon with ideas about what might help.
Lachlan is an active member of the OTA Early Career Community of Practice and several other OTA groups. He’s excited about the new CoP platform on the OTA website and interested in how OTs can use it to go beyond sharing information to build real connections across different parts of Australia. Sharing the experiences, challenges and stresses of starting out in a new career and workplace with other new grads in this group has helped him to feel less alone – and benefit from a creative community that is developing circles of support, learning, and growing confidence.
The ripples from connecting with OTA continued for Lachlan when he presented some research at OTX in Perth last year. Lachlan was blown away by the experience and what he gained, the immersion in OT, sense of belonging, connection to other occupational therapists, and new ideas. While the learning during the sessions was great, he found connecting with other OTs at the social events and nights out was even more important.
I hope you spend some time thinking about the ripples from your connections with OTA… and how they might add value to your career and the people you support.
Like Lachlan, I hope you spend some time thinking about the ripples from your connections with OTA. Whether that is through attending conferences or CPD, joining Communities of Practice or advisory groups, or reading Connections, keep thinking about the ripples and how they might add value to your career and the people you support.
CEO’s report
Samantha Hunter | OTA CEO
Welcome to another edition of Connections. I hope you are enjoying our new format, where we profile and get to know our members while updating you on the new OTA initiatives, resources and member benefits as they continue to roll out.
Many of you will be at the conference and have the opportunity to hear from our team on some new Capability Frameworks. All members will shortly have access to both the frameworks and the accompanying modules to support professional development and set the bar for what good practice looks like at a foundational level. The initial Mental Health Foundation Modules were incredibly well received, and shortly Aged Care and Paediatrics will be available.
These are just one part of OTA’s Workforce Development Strategy which has been powering along for two years now. Another exciting development is the ongoing growth of our Early Career Community of Practice – this is such an important guiding and safe space for early career OTs as they find their feet and meet the challenges of both a dynamic profession and their workplaces.
Since our last edition of Connections we have had the Federal Election and I would like to sincerely thank every member who took the time and energy to engage with the OTA Federal Election Toolkit, and to activate it with their local members. Another demonstration of us being Stronger Together.
The election was quite a night and has provided a clear mandate for the Labor Government. The results provide valuable clarity – a quick reshuffle of Cabinet and the work of bureaucracy and government will continue unabated. Whilst policy may not always align with our preferences, we understand where it might lead, and avoid the typical 6 to 12 months settling-in period with new governments. We are also encouraged by the progress being made across several compensable schemes.
With the appointment of our Chief Occupational Therapist, we have been actively seeking meetings with State, Territory and Federal Ministers and Chief Allied Health Officers. OTA is very proud to be the first allied health professional association to have a Chief Practitioner.
Without you the important work of advocacy would go unheard, the professional resources and tools would not be developed. Our voice would be quieter.
As always, we are proud to be leading the allied health sector. I was also recently honoured to be appointed to the Chair of Allied Health Professions Association, representing over 30 of our fellow allied health practitioners where we can advocate strongly and collaboratively.
Priscilla spoke about the importance of connection, and I have been thinking deeply about our conference program. There is so much in our program relating to innovation, tech and AI, and I am very excited to hear from our keynote speakers exploring the links between how we communicate, engage and interact, the human experience and how technology can be ethically integrated and entwined to bring function, fun, purpose and meaning to our world.
I look forward to seeing many of you in Adelaide, many more of you at our new CPD Empower Programs right around the country, and if you’re missing the National Conference this year you might want to investigate OT Xchange, OTA’s biggest clinically based conference in June next year.
(A hint: it will be somewhere warm!)
Once again, a huge thank you to all of our members. Without you the important work of advocacy would go unheard, the professional resources and tools would not be developed, the stories of success would not be shared. Our voice would be quieter. I am incredibly pleased that over the past six years we have really stepped into the light. I recall arriving and thinking why is the OT light hiding under a bushel? Every year I have seen our influence grow, I have seen our voices louder, and importantly prouder. I am very proud of every one of us, and I hope you are too.
Refreshed and reimagined: OT Professional Supervision Framework
OTA is proud to launch the updated and improved Occupational Therapy Professional Supervision Framework.
Reflecting the evolving needs of our profession, the updated framework ensures that good practice in professional supervision is easier to access, understand and apply.
Developed with input from diverse stakeholders, this reimagined framework builds on the strong foundations of the 2019 version and offers a clearer, more engaging and user-friendly guide.
It draws on insights from OTA’s 2023 Workforce Development Project, which demonstrated the importance of consistent, high-quality supervision to help the profession meet future challenges and demands.
Written in plain English and supported by practical examples, visual summaries, and concise guidance, the framework encourages occupational therapy supervisees and supervisors to revisit it regularly to facilitate high-quality supervision practice.
Important new enhancements
The revised supervision framework introduces new features such as an integrated visual model and user-friendly templates, plus clear and practical recommendations that promote improved communication, documentation and understanding between occupational therapists, supervisors, managers, employers and organisations.
It is a go-to resource that professionals can return to throughout their careers.
Features include:
• new guiding principles for occupational therapy professional supervision
• literature update
• visual summary to enhance clarity, user friendliness, and engagement
• templates for professional supervision documentation
More than a professional requirement for occupational therapists, supervision is a cornerstone of safe, ethical, and effective practice.
Supervision fosters professional development, learning, growth, resilience, and wellbeing, and ensures occupation is grounded as the heart of our practice.
Dr Priscilla Ennals President Occupational Therapy Australia
• practical recommendations for occupational therapy professional supervision
• expanded information on professional supervision models
• Competency Assessment Tool and Learning Plan to guide reflective practice and identify strengths and areas for development.
New guiding principles with occupation at the core
At the heart of the framework are new guiding principles for professional supervision. The principles embrace co-creation, inclusivity, equity and drive evidence-based, strengthsdriven supervisory practice. They also anchor professional supervision in an occupation centred approach ensuring that the core principles of our profession remain central to all supervisory interactions.
The importance of professional supervision
Professional supervision is essential to ensure the quality, competency, safety, and advancement of the occupational therapy profession. Ultimately, quality professional supervision fosters a thriving occupational therapy workforce that delivers exceptional care and positively impacts the lives of individuals and communities.
By providing psychologically safe spaces for critical reflection, learning and ethical practice, it strengthens therapists’ wellbeing, skills and alignment with professional standards.
A co-created reflective relationship supporting learning, growth and development
A strengths and values focused, nurturing experience supporting wellbeing
The benefits of quality professional supervision are well documented and include:
• reduced burnout
• increased job and career satisfaction
• improved confidence in managing workplace dynamics and conflict
• better work-life balance, and
• support of lifelong learning and leadership and growth within the profession.
An accessible and inclusive protected and prioritised space for all OTs.
An occupation centred approach where occupation is at the core
We have listened to OTA members and designed an updated supervision framework that intends to be a practical guide, filled with accessible tools and clear recommendations that you can immediately integrate into your practice.
Ailsa Leslie OTA Practice Advisor
Explores environment, culture and context using occupation, justice, equity and rights-based lenses
High quality evidence informed governance improving outcomes for OTs, the OT profession, individuals and collectives
Unlock a wealth of practical tools and insights. Scan the QR code to download and explore the framework today!
Leave the busy work to us
Practice
Plans start at $14.50 per month
In-platform insurance integration
Scheduling & client waitlist
Online forms & bookings
Appointment reminders
Progress notes
Zoom® Telehealth
Reports & analytics
BizzyAI: Scribe — Out now!
Secure and built-in Start a Free Trial
Member spotlight
Will Crowe Occupational Therapist and Inclusive Technology Advisor at Stretchy Tech
Will Crowe’s career spans clinical practice, lecturing, and providing specialised smart technology guidance at Adelaide-based social enterprise Stretchy Tech.
What or who inspired you to become an OT, and how has it shaped who you are today?
My journey began when I received hand therapy for an RSI injury, and was profoundly impressed by the OT’s exceptional knowledge and empathy. Two major influences were the science educator Dr. Karl, whose podcasts ignited my scientific appetite and confidence, and the guidance from former World Federation of Occupational Therapists president Marilyn Pattison early in my career, which gave me a deeper appreciation of occupational therapy’s impact on people’s lives globally.
What’s a moment in your career that made you feel truly proud of the impact you are making?
I will never forget when a client was brought to tears upon experiencing the significant increase in independence gained through a comprehensive smart home automation system that we at Stretchy Tech had implemented. This technological solution included voice and app-control for lights, blinds, fans, as well as temperature regulation, entertainment systems, and automated doors. This transformed their ability to navigate and control their beloved home environment independently, reinforcing the meaningful impact that innovative occupational therapy interventions can have on quality of life.
How do you stay inspired and continue to grow in your career as an OT?
I’m continually inspired by rapid tech innovation and driven to help people with limited function engage with everyday systems in ways that suit them. The rise of accessible design across mainstream hardware and software, including from video game developers, reflects a growing commitment to inclusion, reinforcing the value and impact of my work in this evolving field.
Is there an innovative approach or technique you’ve used that’s made a real difference in your work?
Unsurprisingly, I have found that the strategic integration of artificial intelligence to manage routine documentation processes has significantly enhanced my efficiency, though I must iterate that all clinical decisions need to remain grounded in our professional judgment and critical reasoning skills. For my clients, particularly many of whom are neurodivergent, the thoughtful implementation of AI natural language models has improved their independence and ability to access customised information.
What’s one piece of advice you’d give to a new graduate OT?
I would advise new graduate OTs that it’s perfectly acceptable to not have immediate answers to every question, as long as you commit to researching the solution and following through by reliably providing the requested information to your clients. Our profession encompasses such a broad scope of practice that no single practitioner can be expected to possess comprehensive knowledge across all domains, making continuous learning and professional resourcefulness essential qualities for success.
We’d love to hear from you!
Do you have client story, article or other insights you’d like share? To contribute to Connections email us at communications@otaus.com.au for more information.
CPD calendar
Our evidence-based CPD and events will prepare you for every situation and empower you with the skills and knowledge to excel in your practice.
Online Workshop
Tina Champagne Webinar 5: Creation and use of sensory diets
Tue 1st July
9:30am – 10:30am AEST
Online Workshop
Mastering service agreements under the NDIS
Wed 9th July
12 noon – 1:30pm AEST
Online Workshop
Neurological practice skills for early career OTs (6-part series)
Commences Fri 11th July
12 noon – 1:30pm AEST
Online Workshop
Introduction to motivational interviewing for OT clinical practice
Part 1: Fri 25th July
9:00am – 3:00pm AEST
Part 2: Fri 1st August
9:00am – 3:00pm AEST
Part 3: Fri 22nd August
9:00am – 11:00am AEST
F2F Workshop Cairns
Oedema: How to identify, assess & manage
Thu 31st Jul to Fri 1st August 9:00am – 5:00pm
Online Workshop
Sleep webinar 3: All about sleep & OT practice: Thermoregulation and sleep
Mon 18th August 12:30pm – 2:30pm AEST
F2F Workshop Melbourne
Sleep webinar 2: Identifying and addressing sleep problems in children and teenagers
Mon 4th August 12:30pm – 2:00pm AEST Online Workshop
Online Workshop
Tina Champagne webinar 6: Sensory spaces, sensory rooms and sensory gardens
Tue 5th August 9:30am – 10:30am AEST
Transforming Care with Teepa Snow’s Positive Approach to Care
Part 1: Tue 19th August
9:00am – 5:00pm AEST
Part 2 (online): Wed 27th August 1:00pm – 3:00pm AEST
F2F Workshop Melbourne
Acquired brain injury: The OT role in an individualised, client-directed approach to rehabilitation
Thu 21st to Fri 22nd August 9:00am – 5:00pm AEST
Online Workshop
NDIS compliance and the price guide: Getting it Right
Wed 6th August 12 noon – 1:30pm AEST Online Workshop
Sleep webinar 4: All about sleep & OT practice: Sensory processing and sleep
Mon 1st September 12:30pm – 2:00pm AEST
Sleep webinar 1: Sleep matters
– it’s OT business
Mon 28th July
12:30pm – 2:00pm AEST Online Workshop
Hot topic: OT in a changing planet
Thu 7th August
4:30pm – 6:30pm AEST Online Workshop
Working in Australian schools: A practical guide for OTs
Part 1: Thu 4th September
12 noon – 4:00pm AEST
Part 2: Thu 18th September 12 noon – 4:00pm AEST Online Workshop
Environmental home modifications: The basics
Mon 8th to Tue 9th September
9:00am – 5:00pm AEST
F2F Workshop Darwin Online Workshop
Tina Champagne webinar 7: Environmental enhancements –sensory kits and carts
Tue 9th September 9:30am – 10:30am AEST
Complex home modifications
Thu 11th September
9:00am – 5:00pm AEST F2F Workshop Darwin
Mon 15th September 12:30pm – 2:00pm AEST Online Workshop
Sleep webinar 5: All about sleep & OT practice: Supporting posture and mobility for sleep
Pathological demand avoidance
Wed 17th September 9:30am – 4:00pm AEST Online Workshop
Discover more CPD!
Check out new courses, plan ahead and book online with the QR code.
Winter advocacy update
How we’ve advocated for our members
OTA has been actively advancing the profession by advocating for:
• Increasing the home modifications funding caps for the Support at Home program
• Recognition and support of the role of OTs in schools
• OT service delivery models in compensation schemes
• Recognition of OT scope within all sectors
In the lead-up to the 2025 Federal Election, OTA launched a strategic advocacy campaign:
• Writing to >80 candidates to seek support for our 27 calls to action
• Calling 36 offices seeking meetings
• Meetings with 6 MPs, senators and shadow ministers
• Equipping members to engage with their local candidates through OTA’s Advocacy Toolkit, with >20 members writing to their local candidates ahead of the election
How we’ve listened to our members
• >500 attendees at Member forums on NDIS reforms and our Advocacy Toolkit
• > 450 member responses to our OTs in Schools survey
• Co-representing the profession at the ACT Allied Health Forum
• Member Forum on election advocacy
• National Reference Groups across 4 key areas
• Meeting with WA Senator Jordon Steele-John via a Roundtable discussion on NDIS reforms
Meetings and stakeholder engagement
OTA has had >40 engagements across several forums to discuss issues pertinent to the profession, in areas such as mental health, autism, NDIS and aged care.
These included:
• Meeting with CAHOs representing 9 jurisdictions to discuss key workforce issues both within Australia, as well as specific to each state and territory
• Meeting with DSS to discuss OT representation in design of Foundational Supports
• Meeting with new National Mental Health Commission CEO
• Attendance at SA’s Inklings program launch
• Meeting with WorkCover QLD to discuss fee schedule review
• Participating in workshops to develop an OT Service Delivery Model under TAC
Our Submissions
OTA has provided 10 submissions to advance the interest of OTs across 6 key sectors, including workforce, aged care, veterans’ health and state-based compensation schemes. Some of the key submissions over this period include:
• Allied Health Workforce Strategy
• Defence and Veterans Mental Health and Wellbeing Strategy 2024-29
• Final Review of the National Mental Health and Suicide Prevention Agreement
Stronger together
In the lead-up to the 2025 Federal Election, OTA members met with their local candidates to call for change, amplifying OTA’s advocacy efforts.
Members like Christine Chipcase and Dave Jereb led the way, using OTA’s Advocacy Toolkit to drive conversations and influence change.
Christine, a community-based occupational therapist in aged care, met with her local candidate, her first experience with face-to-face advocacy.
“I’ve worked in community aged care for years. I knew the Support at Home changes could stop people from staying in their homes. I had to do something,” she said.
Dave, a private practice owner on the NSW Central Coast, also met with his local MP to voice his concerns.
“I was frustrated. Therapists are being scapegoated - families are being told that they will no longer have access to NDIS services, without any clear understanding of where they can go for help,” he said. “Dr Reid was receptive. He listened, asked questions, and said he’d pass on my concerns to the Minister for the NDIS.”
Looking ahead
OTA will continue advocating across aged care, disability, mental health, education, veterans’ services, and compensation schemes as reforms progress rapidly in these areas.
• Partnering with Early Childhood Intervention Australia on learning and development opportunities and workforce development
• OTA will ramp up advocacy about Foundational Supports
• OTA will pay close attention to the implementation of the new Aged Care Act
WFOT update
Associate Professor Emma George (WFOT Delegate)
The World Federation of Occupational Therapists remains committed to addressing global health needs and meeting the challenge of the growing demands that often exceed resources, especially in underdeveloped regions.
The Global Workforce Strategy supports occupational therapy workforce planning and development worldwide. The strategy shows the supply of occupational therapists worldwide is largely imbalanced relative to population needs and health system demands. In many low and middle income countries, occupational therapy is severely underdeveloped, particularly when population ageing and the growing need for rehabilitation are considered.
Occupational therapists are far from able to meet the current and future population needs for occupational therapy service provision. Within the Rehabilitation 2030 Initiative, the World Health Organization is leading an initiative to develop tools, knowledge, advocacy and momentum for expanding the rehabilitation workforce in low and middle income countries, and this includes occupational therapists.
Details on all areas of the strategy are accessible online, and resources can be used by occupational therapists, organisations, educators, regulators, and researchers for workforce development and planning.
Recent discussion among delegates to WFOT from around the world has focused on the challenges some occupational therapists face to balance the benefits of interprofessional collaboration within the context of the creeping scope of practice in some professions.
Scan the QR code to find out more about the 2026 WFOT Congress.
As a founding member of WFOT, we have a responsibility to support other nations and share our experience. In Australia, interprofessional collaboration is an important part of our practice. Recent evidence in the Australian Occupational Therapy Journal reminds us relationships are key to collaboration and shared understandings enable effective practice (Ryan, Watchorn and Evans, 2024).
Published recommendations highlight that occupational therapists can consider how we value and prioritise collaboration and utilise technology to connect with other professionals. Within the WFOT network, delegates from France, Italy, Germany, Canada, Portugal, Columbia, and Australia have shared insight on experiences of interprofessional practice, both the opportunities and challenges, and that regulation often provides protection for occupational therapy in healthcare settings.
Scan the QR code to find out more about the WFOT Global Occupational Therapy Workforce Hub.
WFOT Congress 2026: Bangkok
Opportunities to brainstorm solutions to complex professional and practice problems will continue at the WFOT Congress in Bangkok, February 2026. The Congress, held every four years, celebrates the professional and academic achievements, and gives delegates an opportunity to explore advancements in our profession that will shape the future of occupational therapy.
Registration is now open! Information about the Congress and Destination is available online. OTA is looking forward to a large contingent of Australian occupational therapists in attendance.
Reference:
Ryan, G., Watchorn, V., & Evans, S. (2024). Occupational therapy experiences of interprofessional collaboration in the support of autistic children. Australian Occupational Therapy Journal, 71(6), 1028–1040. https://doi.org/10.1111/1440-1630.12982
The true consequences of underinsurance A detailed look at underinsurance
When taking out an insurance policy for your physical assets, whether it’s your house, or your business equipment, one of the most important decisions you’ll need to make is how much to insure them for. Unfortunately, it’s also one of the easiest things to get wrong. You may have heard of underinsurance and how serious the consequences can be, but the reality is, underinsurance can be fairly common, and underinsuring assets can be an easy mistake to make. Let’s take a look at underinsurance in some more detail, how it can impact a claim, and steps you can take to prevent it.
What is underinsurance?
Underinsurance can occur when an asset is insured for a value that is less than what it would costs to replace it with something of similar make, model or capacity. For example, say a home owner insures their house for $300,000, the house is completely destroyed by a natural disaster, and the cost to rebuild the house is $500,000. This means the house was underinsured.
The practical consequence here would be that the insurer would not have to pay the full policy limit, in this case, $300,000. The amount paid to the homeowner for this claim would be reduced in proportion to the extent the house has been underinsured, and the homeowner may need to contribute to the cost to rebuild the house with their own funds.
Why is it a problem?
Underinsurance also exists among small businesses, so it’s not an issue to be taken lightly. In the event of a claim or total loss, being underinsured often means having to contribute to the cost of repairs or rebuilds out of your own pocket. One of the key reasons for underinsurance being so common is that many people don’t understand how underinsurance works. There are some who deliberately underinsure thinking they’d be happy to downgrade or purchase less equipment if there was a claim, but do not realise it also affects the maximum amount an insurer is required to pay. It could also mean that when rebuilding after a major event, material cost increases may also result in owners making decisions about the quality of materials or important design features.
Underinsurance also exists among small businesses, so it’s not an issue to be taken lightly. In the event of a claim or total loss, being underinsured often means having to contribute to the cost of repairs or rebuilds out of your own pocket.
What happens in a claim if you’re underinsured?
There is a misconception that underinsurance will only impact a claim if there is a total loss, such as if your house burns down, or your business premises are destroyed completely. However, underinsurance can impact any claim, even when there is only partial damage, if an asset is not insured for its true replacement value. If you make a claim, and at the time of assessing the claim, it is discovered that your assets were underinsured, then the amount paid to you will be reduced in line with the amount you had underinsured for. To demonstrate using a simple example,
You insure your equipment for $100,000. An insured event occurs such as a fire, damaging $50,000 worth of your equipment. You put in a claim for $50,000 for repairs and replacement of the damaged equipment.
How can I prevent underinsurance?
An assessor determines that your total equipment is valued at $200,000. As you have declared/insured your equipment for $100,000 but the assessed value is $200,000, you have underinsured yourself by 50%. Your claim will therefore be reduced by 50%, meaning you will only receive $25,000 and not the full $50,000 you have claimed for.
Contents Sum Insured $100,000
Requested claim amount $50,000
Assessed contents value $200,000
Underinsurance % (100,000/200,000) x 100 = 50%
There are several steps a property or business owner can take to prevent underinsurance. , which include some basic due diligence when purchasing or renewing an insurance policy. When nominating your sum insured, take some time to calculate the cost of replacing or rebuilding your assets new for old, rather than the purchase amount. There are also calculators online which can assist, or seeking the assistance of a professional valuation service. Reviewing your sum insured should also be ongoing, so also don’t forget to review this throughout the year, and when you purchase new equipment, upgrade or renovate, as you’re likely to need to adjust your sum insured accordingly.
This information contained is general in nature and should not be relied on as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. Before deciding whether a particular product is right for you, please consider your personal circumstances, as well as any applicable Product Disclosure Statement, Target Market Determination and full policy terms and conditions, available from Aon on request. All representations on this website in relation to the insurance products we arrange are subject to the full terms and conditions of the relevant policy.
Empowering occupational therapists in mental health: Navigating the endorsement process
In 2006, the Australian Government introduced the ‘Better Access to Mental Health’ (or ‘BAMH’) initiative. GPs, Paediatricians, and Private Psychiatrists could refer clients to suitably qualified and experienced allied health professionals. This included occupational therapists. The BAMH initiative involves allied health professionals providing ‘Focused Psychological Strategies’ in treatment interventions.
From 1 March 2023, Occupational Therapy Australia Mental Health Endorsement replaced the old OTA Better Access to Mental Health Endorsement. New applicants need to apply for OTA Mental Health Endorsement should they wish to be considered by Medicare Australia as ‘suitably qualified and experienced allied health professionals.’ OTA is committed to supporting occupational therapists in developing their skills, competencies, and practice in mental health. In addition, we are committed to advocating for greater awareness of the mental health OT role through several policy channels.
To help us understand the applicant experience, we asked a few OTs who undertook the endorsement process to share their thoughts with us. Please note that some responses have been edited or paraphrased for clarity.
A bit about our newest Mental Health Endorsed OTs...
Ingrid Weisfelt
Ingrid works in Victoria as an Occupational Therapist/Mental Health Clinician at headspace since graduating with her Masters of OT Practice. Ingrid also has a background as a Feldenkrais Practitioner and Assistant Trainer and Bachelor of Arts (Dance) from the Victorian College of the Arts, Melbourne University. Her understanding of movement and dance has enriched her occupational therapy practice skills in mental health.
Aaron Tysoe
Aaron is a Queensland-based private practice owner of Do It With Purpose OT. Aaron has been working mostly with adults, and older people experiencing anxiety, depression, in addition to mood or psychotic disorders. In his practice, Aaron addresses the psychological and everyday functional aspects of mental health, to create a supportive environment that promotes sustained recovery and an improved quality of life.
Alex Lewinski
Alex is an OT with experience in paediatrics and child, adolescent, and adult mental health across public, non-profit, and private settings. She has a passion for and formal training in music and Yoga Therapy, and the skills she has developed in these areas integrate well into her OT practice and enhance client satisfaction and positive outcomes. Alex particularly enjoys creating a trauma-informed model of care to guide her clinical practice and further developing her business Tempo Therapy Services.
Chris Hodges
Chris is an Occupational Therapist with a background in child development and perinatal and infant mental health, with a Graduate Diploma in Mental Health (Perinatal and Infant) from the NSW Institute of Psychiatry. She has worked with babies, young children, and families for over 30 years. Her work involves supporting the unfolding of children’s social-emotional well-being and development in the context of their most important relationships. She works in her Brisbane-based private practice called Early Journey Occupational Therapy and as an Infant Mental Health Consultant for C&K Dixon Street Early Years Centre.
Did you know?
OTA has a several supports in place to assist OTs to engage in the Mental Health Endorsement process. For instance, we have provided the following resources:
• Mental Health Capability Framework - proposes a series of capabilities that occupational therapists practising in mental health settings should seek to achieve at different career stages.
• Mental Health Foundation Modules – is a comprehensive learning and development resource to assist with the development of foundational mental health capabilities.
• Mental Health CPD is continuously being delivered through OTA to support members to develop their competencies and practice skills.
What
made you decide to apply
for mental health endorsement?
Ingrid
“I want to have the freedom to take on private work in the future and be able to bill through Medicare.”
Aaron
“I have been approached by several GPs and psychiatrists who have highlighted a significant cohort of individuals who lack access to mental health occupational therapy services. Many mental health OTs appear to be working primarily within the NDIS, leaving those who do not qualify for NDIS support falling through the cracks.
Through the mental health endorsement, I hope to address these gaps and better serve people who need targeted mental health occupational therapy interventions.”
Alex
“I wanted to formally recognise and validate the skills I have developed over the years as an Occupational Therapist working primarily in mental health clinician roles, while fully embracing them as part of my OT practice. Additionally, I was also keen to explore opportunities for private practice in mental health, so ensuring eligibility for Medicare rebates was a key consideration.
Beyond my own practice, I am passionate about contributing to and expanding the role of occupational therapy within mental health and supporting other OTs in this space.”
Chris
“I was hoping to use my mental health endorsement to work with perinatal clients. My focus is in focusing on the parent-infant relationship, and it has been challenging to get referrals in this space. However, I have been able to use my endorsement to see some young children with emotional regulation issues.”
How did you approach the process of the application?
Ingrid
“I enjoyed the process of completing the application. I am a new practitioner in mental health, and I valued the opportunity to reflect on what I had learned and to consolidate that learning by writing it down. I found that the application questions worked systematically through the required competencies and that the competencies aligned closely to those introduced to me in my university studies, and through the graduate program that I was a part of in the first year at my job. My professional development plan had also already been developed to meet targeted competencies as outlined by my employer which also aligned with the endorsement competencies.
I enjoyed being able to reflect upon my practice and had many ‘aha’ moments as I made correlations between my case study examples and the required competencies. The most challenging part was understanding the mental health system policies and frameworks under which I work. I was able to answer this question by researching documents that provided me with this information.”
Aaron
“I recall feeling rather overwhelmed by the size and level of detail required, particularly in Part 2. I had already reviewed the mental health competency framework multiple times, both independently and in supervision, which helped me set goals and plan my CPD.
To make the process more manageable, I broke it down into smaller sections, researching or refreshing my understanding of relevant frameworks and systems as needed. It was useful to revisit my past CPD activities and align them with the stated capabilities. I paused the application several times when I reached sections where I realised my knowledge still felt quite foundational. In those cases, I had fewer examples at hand and therefore spent extra time identifying and documenting how I could demonstrate my growing competence in these areas. I revisited notes, re-examined the frameworks, and cross-referenced examples from my training, which helped me present my knowledge more clearly.
Where I felt more assured such as in certain therapeutic approaches, I was able to provide more detailed examples of my advanced knowledge and how I apply it in practice. Breaking down the application into smaller tasks and reflecting critically on my experience and training were crucial steps that helped me work through the process in a structured, more confident manner.“
Alex
“Overall, I found the application process overwhelming, and it took me a year to complete. I approached it in sections, starting with the professional goals and professional development components, as they felt the most manageable. At times, I felt uncertain about what was expected in my responses and whether they would meet the required standard for acceptance. Some questions seemed unclear, while others were more straight forward, which added to my unease. To ensure accuracy and alignment with the profession, I did lots of research into the role of mental health occupational therapy and its terminology.”
Chris
“As I was completing the application, I wondered if it should focus more on process focused skills, rather than testing our knowledge of content. The questions can come across as being content focused. I felt I did not have the language to rattle off examples without first researching to get me started, then adding my own experience and examples.”
Empowering occupational therapists in mental health (continued)
What advice would you give someone considering applying for mental health endorsement?
Ingrid
“If you can use it as a reflective tool, it will be a beneficial experience. To approach it in this way, make sure that you give yourself lots of time and space to do it.”
Chris
“It does take a long time to complete, however a thorough assessment of our competence as mental health OTs is necessary in order to uphold the reputation of our profession.”
Alex
“To be ok with chipping away at it gradually. I’d advise an OT to utilise supervision to support the process (I did not do this enough!) to gain feedback and guidance. This can help clarify the OT role in mental health and build confidence in professional identity rather than create doubt.
Since gaining my OT endorsement, my clients have been able to access mental health care plans for therapy. It has also set me on a path of refining best practices in this space, aligned with my skills and interests –determining which assessments, goal setting tools and interventions to use. I’m really enjoying this process and am excited to further establish the value of OT in mental health.”
Aaron
“I would suggest to other clinicians to give themselves time to complete in full. Try not to feel discouraged by the number of capabilities listed and recognise that there are going to be areas where your knowledge, skills and experience will be foundational.”
Scan the QR code to find out more about the OTA Mental Health Endorsement Program.
Ready to take your next step in mental health? Scan the QR code to learn about OTA’s Mental Health Foundation Modules.
Walking: A key to social connection and better health
Many older Australians experience social isolation due to life changes like retirement, relocation, or the loss of a spouse. In fact, around 1 in 5 older adults in Australia are socially isolated. Occupational therapists play a vital role in helping older adults stay engaged, and walking offers a simple, effective way to boost both social and physical health.
The link between social health and physical health
Loneliness and social isolation don’t just affect emotional well-being, they have a real impact on physical health too. Research shows links between social isolation and higher risks of dementia, stroke, and heart disease. Encouraging clients to build and maintain social connections can significantly reduce these risks. Group walking is an accessible and practical way to support both social and physical health.
Walking: a simple, effective way to boost health
Walking is free, low-impact, and proven to reduce the risk of chronic disease while also supporting mental health. Walking groups create opportunities for older Australians to connect with others, stay active, and build a routine. As occupational therapists, you can support your clients by recommending walking groups, or helping them start with a personal walking plan tailored to their needs.
The added benefits of walking in nature
Walking in green spaces can offer an added mental health boost. A University of Sydney study found that people who live near parks or have access to nature are less likely to feel lonely. Encouraging clients to walk outdoors, where possible, can enhance both physical and emotional wellbeing.
Heart
Foundation Walking:
a resource for your clients
Heart Foundation Walking is Australia’s largest free walking network, with over 750 groups and 350,000 walkers nationwide. It offers a supportive environment where participants can form meaningful connections while improving their health.
Take Beverley Morrissey from Point Cook, Melbourne. After retiring and moving to a new area, she started a walking group to meet people and stay active. That group has become a close-knit community helping members overcome social isolation and improve their well-being.
How you can support your clients
Encourage your clients to join a Heart Foundation Walking group or even start one of their own. For those who prefer to walk independently, the free six-week Personal Walking Plan offers expert guidance to help meet national activity guidelines.
To learn more or get your clients started, visit walking.heartfoundation.org.au
About us
For over 30 years, Heart Foundation Walking has helped Australians walk for a healthy mind, body, and heart. Free and easy to join, the program offers tools, support, and a welcoming community to help people stay active—anytime, anywhere.
Unlocking quality of life: Managing incontinence with TENA
As an occupational therapist, your role is to empower clients to live independently and with dignity. Incontinence, though often overlooked, can greatly affect quality of life. TENA is committed to equipping you with the tools and knowledge to discuss, identify, and support incontinence management with compassion and respect.
Signs someone may be hiding incontinence
Clients may attempt to conceal leakage, but indicators include:
• odour in the home
• reluctance to go out
• excessive laundry washing
• discoloured clothing
• plastic covers on furniture or bedding
• evidence of toilet paper in underwear
• avoidance of drinking fluids.
Initiating the conversation
To foster a supportive dialogue:
• choose a private moment and use simple language
• assess if a family member or carer should be present
• reassure clients that incontinence is manageable
• use interpreters when needed
• highlight the benefits of incontinence management, like comfort, better sleep, and reduced anxiety.
Conversation starters
Emphasise that incontinence can result from various health conditions and that effective management options are available.
Questions you can ask include:
• “Some of my other clients experience leakage – have you noticed any changes?”
• “Are you going to the toilet more frequently?”
• “Do you wake up more than once overnight to use the toilet?”
• “Are you rushing to the toilet?”
How TENA can help
Visit TENAassist.com to:
• order free product samples for clients to try
• access brochures and education materials
Visit TENAprofessional.com.au for:
• product and incontinence information
• guidance on client discussions
The education portal Academieshm.essity.com.au offers online courses, videos, and troubleshooting sheets on continence management
TENA is also partnering with the Occupational Therapy Association to run sessions in September and November 2025.
About TENA
TENA is a global leader in continence products, providing education and samples to support OTs in delivering expert care. Together, we can empower clients to live with confidence and dignity. TENA – Better Care for Everyone.
Early Career Community of Practice: Connecting early career OTs across Australia
In the years after graduation, occupational therapists can find themselves navigating steep learning curves, high expectations, and the pressures of a rapidly evolving health landscape. But rather than facing it alone, a growing number of early career OTs are joining a peer support network that aims to empower, connect, and uplift.
Early career OTs bring fresh perspectives, bold ideas, and a strong sense of purpose to the profession.
And while it’s a time when innovation and a passion for making a difference is starting to translate into real-world solutions, the transition from study to the workplace can involve steep learning curves, high expectations, and busy caseloads. But no one has to navigate it alone.
Launched in 2024 and co-designed by clinicians in their first five years of practice, OTA’s Early Career Community of Practice is a space created by and for early career OTs. Through it, a growing number of OTs in their first five years of practice are tapping into a supportive national peer network.
Members exchange practical strategies, explore their professional identity and opportunities, build confidence in navigating workplace dynamics, and importantly, realise they’re not alone.
This peer-led Community of Practice emerged from OTA’s Workforce Development Project, which identified the importance of connection, confidence, and sustainability for those starting out in the profession.
Designed as a place for meaningful connection, it goes beyond information-sharing to foster circles of support, knowledge building, and collective momentum. It’s a space where early career OTs can freely ask questions, share wins and challenges, and actively shape the future of the profession.
To join the Early Career Community of Practice log in to OTA Connect, and select ‘Communities’ in the top menu.
Join the conversation: Upcoming live sessions
Be part of something special
Vivianne To’mah, OT
Early Career Community of Practice Group Member
“I am excited to be part of a community of therapists who can share ideas and support each other through the highs and lows of our journey.”
Khue Nguyen, OT
Early Career Community of Practice Group Member
“I cannot wait to see the amazing opportunities the Early Career Community of Practice provides for me to connect, learn and support myself as well as others.”
If you are an OT in your first five years of practice, be part of three interactive online sessions designed to strengthen your professional voice, explore self-advocacy, and build lasting connections with peers across the country. Each session builds on the last to support your journey with practical tools, shared stories, and fresh inspiration.
• Monday 21st July • Monday 4th August • Monday 18th August
Mutual competence in occupational therapy: Power, partnership and parallel process
Jacqui Barfoot | Postdoctoral Research Fellow, University of Queensland
Occupational therapy is a profession deeply rooted in supporting people to live meaningful, self-directed lives. We often speak about client-centred practice, strength-based approaches, and the importance of collaborative partnerships with the people we work with. Yet quietly woven through our daily work is a tension we don’t always name: how do we practice from a place of mutual competence without slipping, often unknowingly, into a stance of expert authority.
Mutual competence is not a formal model we find in textbooks or academic materials. Rather, it is a principle drawn from the broader foundations of relational practice, an approach that is growing in influence across many areas of occupational therapy. At its heart, mutual competence is the belief that both therapist and client bring essential forms of knowledge to the therapeutic relationship, and that therapy is most effective when these forms of knowledge are treated with equal value.
What does it mean to practice mutual competence?
Mutual competence asks us to recognise the dynamic exchange between professional knowledge and lived experience. Therapists bring frameworks of human development, strategies to support occupational performance, and system navigation. Clients bring deep, personal knowledge of their bodies, histories, cultures, environments, and values.
When we practice from mutual competence, we co-construct therapy rather than direct it. We move away from being the sole holders of “what’s right” and instead become collaborators, sharing expertise to support the client’s goals
This sounds straightforward, but in reality, practicing from mutual competence is often very challenging. It requires us to continually notice and question the subtle ways power can creep into our practice.
The temptation of the expert role
From early in our training, we are often socialised into an expert model. We are assessed on what we know, how we reason, and how effectively we intervene. As we move into the workplace, solutions-focused practice is usually prioritised.
In this environment, it can feel natural to assume a dominant professional stance. Clients and families may even expect it, seeking reassurance that we have the answers they need. Under pressures of time, caseloads, and systemic demands, stepping into the role of expert can feel faster and easier.
But when we lean too heavily into that role, something vital is lost. Clients’ own knowledge and agency can be overlooked. Therapy risks becoming something done to rather than done with.
Practicing from a place of mutual competence requires a different posture: one of humility, partnership, and genuine curiosity. It invites us to sit alongside clients, valuing their perspectives as much as our own.
Parallel process means that how we are supervised impacts how we practice, and that relational supervision grounded in mutual competence strengthens relational practice with clients.
Mutual competence in supervision: The power of parallel process
Interestingly, the principles of mutual competence don’t just shape our work with clients. They can also influence our experiences of clinical supervision.
Often, particularly in the early stages of our careers, we seek supervision grounded in an expert model. We often want clear answers, reassurance, and concrete solutions. However, expert-driven supervision alone can often limit our professional growth. It can reinforce dependency on external authority rather than nurturing our own critical thinking, reflective capacity, and professional identity.
When supervisors practice from a place of mutual competence, the experience of supervision usually changes. Supervision becomes a dialogue, not a download. Reflection is valued over prescription. The supervisee’s knowledge and experiences are respected and explored, rather than being corrected. This creates what is known as a parallel process, where the relational patterns of supervision mirror the relational patterns we are encouraged to embody with our clients.
When we experience partnership, trust, and shared knowledge in supervision, we are more likely to bring those same dynamics into our therapy relationships with the people we are working with.
In mutual competence supervision:
• The supervisee’s insights and uncertainties are treated as vital.
• Reflection and meaning-making are prioritised over performance evaluation.
• The supervisor holds their expertise lightly, offering it in dialogue rather than as directive.
Practicing mutual competence: small shifts, big impact
Fostering mutual competence in our practice doesn’t always require sweeping changes. Often, it emerges from small relational shifts:
• Asking rather than telling.
• Co-creating goals.
• Valuing lived knowledge.
• Naming the partnership.
• Reflecting on our own practice.
These small gestures accumulate over time, creating therapeutic spaces where clients feel respected, empowered, and engaged.
Reflecting on our practice
Given mutual competence makes sense from our OT frameworks but can actually feel difficult to practice, it can be helpful to ask ourselves these helpful questions:
• Whose knowledge is leading the session?
Am I creating space for the client’s expertise to shape the work?
• How comfortable am I with uncertainty?
Can I sit with not-knowing, or do I rush to fill the space with professional advice?
• Whose goals are we pursuing?
Are therapy goals aligned with the client’s priorities, or driven by my own ideas of progress?
• Am I inviting shared decision-making?
Is therapy a negotiation, or am I subtly steering toward outcomes I think are best?
• How do I respond when clients offer different ideas or resist recommendations?
Can I stay curious and open, or do I become defensive?
Importantly, these reflections are not about finding fault with ourselves. They are about staying awake to the power dynamics inherent in most therapeutic relationships and committing to practising with greater consciousness and intention.
A closing reflection
Mutual competence is not a fixed achievement, it is an ongoing practice. It invites us to stay mindful of power, to trust in relationship, and to value all forms of knowledge in the work we do. It also calls us to seek supervision that mirrors these principles, recognising the parallel process that can be at play. The way we are supported shapes the way we support others.
In an increasingly complex and pressured healthcare and disability environment, choosing mutual competence is an act of professional courage. It is a quiet, powerful way of staying true to the relational heart of occupational therapy.
I invite you to reflect:
• In my practice, where do I see mutual competence flourishing?
• Where might the pull toward the expert role be strongest?
• In supervision, am I experiencing the kind of partnership I hope to offer to my clients?
• Mutual competence is not about giving up our expertise. It is about offering it differently, in partnership, in dialogue, and in trust. And through that, we honour not only our clients’ growth but also our own.
Find Jacqui’s TEDx talk and more resources at jacquibarfoot.com
Supporting the safety and independence of people living with a disability
tunstallhealthcare.com.au/ndis
Supporting new graduate employees
Entering the occupational therapy (OT) profession can be an exciting yet challenging time for new graduates.
It’s important for OT practice owners to develop processes that increase the possibility of new graduate employees succeeding in their roles and mitigate the risk of new graduate employees becoming overwhelmed and leaving their new job prematurely.
One of the main keys is understanding how to successfully manage the probationary period of new graduate employees.
A probationary employment period or “trial period” is the initial period of employment in which the practice owner can assess their new employee’s suitability and new employees can decide if the job is right for them.
Tips for supporting new graduate employees:
✓ Identify expectations and targets - from day one of employment
✓ Schedule regular check-ins - for giving and receiving feedback
✓ Give them a buddy - to foster confidence and competence
✓ Seek advice on how to manage remote employees - particularly if your new graduate employee will be working outside of your primary practice location
For more information on effectively managing new graduate employees, achieving your practice’s performance goals and retaining valuable staff, you can seek advice from an HR consultancy that works closely with the allied health sector such as WorkPlacePLUS.
As the national HR and IR partner of Occupational Therapy Australia, WorkPlacePLUS provides support to OTA members on employment matters affecting your practice.
WorkPlacePLUS can support practice owners with effective workforce performance models and KPI’s. We also provide coaching and practical training for business owners, managers and supervisors regarding effective leadership, performance management, legal compliance, communication strategies and empowering your staff to succeed.
For more information, contact Anna Pannuzzo on (03) 9492 0958 or visit www.WorkPlacePLUS.com.au
Seeing the whole child: Affirming neurodiversity in occupational therapy practice
Daniel Costalonga | Associate Lecturer Occupational Therapy, University of Adelaide
Working with children is the largest practice area for occupational therapists in Australia. With the rising awareness of neurodivergence and their voices amplified in research and media, the ways in which therapists work with children are evolving. An example of neurodivergence includes autism, which alone represents 35% of the NDIS participant population. It is crucial that occupational therapists are aware of how to best to accommodate, advocate for, and support the neurodivergent community.
‘Neurodiversity-affirming practice’ is a paradigm-shift that suggests that neurological differences, such as autism and ADHD, are natural variations in human development, rather than deficits to be corrected or fixed. It invites us to move away from the idea of ‘normal’ and instead celebrate the differences and uniqueness of our neurodivergent clients. Neurodiversity-affirming practice respects autonomy, dignity, and self-determination, and has recently been challenging therapists to reconsider their approaches.
One such example is that it is common for occupational therapists to implement a behavioural approach when autistic children and children with ADHD are referred to occupational therapy to support areas such as selfregulation and sensory needs. The idea of trying to ‘fix’ children falls deep within a medical model of health, which is not historically something occupational therapists aligned with.
More broadly across healthcare, interventions have been focused on promotion of ‘normal’ behaviour, reduction of rigidity and elimination of nonspecific maladaptive behaviours. When occupational therapists are not neurodiversity-affirming, it encourages neurodivergent individuals to mask or camouflage their individuality, resulting in an increased risk of depression, increased suicide ideation, anxiety, burn-out, and a delayed diagnosis. This deficit-based approach contradicts the holistic foundation of occupational therapy.
Models like the Canadian Model of Occupational Performance and Engagement and the Model of Human Occupation remind us that children are more than diagnoses. When we focus only on modifying behaviours and trying to make children ‘less autistic’, we drift from the very principles that define our profession. Despite this understanding, why are some occupational therapists still practicing in a deficit and non-neurodiversity-affirming way?
The recent increased focus on the neurodiversity movement presents a significant and imperative opportunity for occupational therapists to meet the needs of neurodivergent children, realigning themselves with the core values of occupational therapy.
It is crucial to elicit the thoughts and experiences of children and parents to assist occupational therapists in understanding what neurodiversity-affirming practice means to them. Occupational therapists are adequately skilled to empower families and to support neurodivergent children to achieve their therapy goals and increase their occupational engagement.
The positive impacts of employing a neurodiversity-affirming approach can be life changing, however, guidelines are needed for occupational therapists to work with neurodivergent clients meaningfully. These do not currently exist, and to address this gap, Daniel and his research team are investigating this through a co-design PhD project.
About the author
Daniel Costalonga B OT (Research Hons.), FHEA University of South Australia
Associate Lecturer Occupational Therapy, University of Adelaide
School of Allied Health Science and Practice
Me and my OT: Real life stories of OTs and their clients
Lauren Mills is a Paediatric Occupational Therapist and Clinic Director at I Can Do It! Kids Clinic in Miranda NSW.
Seven-year-old Zander has a diagnosis of Autism Spectrum Disorder. He is building his confidence and working towards his goals with his OT Lauren. Here, Zander’s mother Catriona reflects on their experience.
Is OT making a difference?
It has made a huge impact on our life. Before going to OT Zander had a lot of anxiety and would get angry and was having meltdowns. Lauren has so much patience with him and has come up with amazing strategies to help him. One example is the “solve versus soothe” framework, which Zander is now using in different areas of his life to manage everyday challenges. He still has meltdowns but not as often, and he now knows how to regulate his body and emotions.
mepacs.com.au
What were your expectations of OT?
At the start I wasn’t sure what to expect – I was just hoping my son would enjoy going to the session and get on with his occupational therapist. I didn’t want to set big expectations as I didn’t want to get disappointed. I knew it was going to be a long process and a lot of hard work from everyone. I was happy to take it week by week.
What does Zander like most?
Lauren and Zander have built a beautiful relationship where they laugh all the time - which makes me so happy. Lauren really brings out the fun in Zander, which is amazing to see. He is really enjoying being able to participate more at school
One thing you want to share with OTs?
Make sure to listen to the child, find out what their interests are, and incorporate that into each session. It will make sessions fun while also addressing their needs.
Your clients are safer with MePACS
MePACS personal alarms are monitored 24/7 by a trained emergency response team. We provide a reliable safety net, ensuring fast assistance when help is needed.
100% Australian with 35 years’ experience in emergency response.
Guaranteed fast response. No need to rely solely on friends or family for help.
Our trained professional team triage the situation and arrange the right help.
Quick and easy to install and activate. No lock in contracts.
We’re part of Peninsula Health - a non-for-profit public health service.
Lauren and Xander
The OT rotation
OTA Practice Advisor, Sian Hughes, shares her current favourites in books, shows, podcasts and more!
What’s on your reading list?
At the moment I am enjoying Little Fires Everywhere by Celest Ng.
Hobby or activity you’re into right now?
I have recently relocated to the coast, so have been loving beach walks with my dog. I also love camping! My car is decked out so that I can set up camp literally anywhere and will take any excuse to get out in nature.
Music on repeat or a podcast you’re hooked on?
I’ve had the Good Neighbours ‘Like a Version’ cover of Espresso (Sabrina Carpenter) on repeat – it’s such a bop!
Best thing you’ve watched recently?
I love watching Australian mini-series, especially those set in regional and remote communities. Recently I have finished Invisible Boys, Black Snow and Scrublands. However, I LOVED seeing the beautiful scenery of my former home in Alice Springs reflected in the True Colours mini-series. It’s a bit of a ‘whodunit’ mystery, set in a remote Aboriginal community – it’s an excellent watch!
As for films, Saltburn had me hooked – stylish, surprising and a great soundtrack.
About Sian:
“My professional background is in community paediatric OT, working within a range of health, education, and NGO settings across Victoria and the NT. As a professional practice advisor, I provide contemporary advice on all things occupational therapy practice. I also lead the Workforce Development Plan which is the driver behind much of OTA’s advocacy work and resource development, including our Capability Frameworks and Communities of Practice.”
Getting to work, NT style: Occupational Therapist Sian Hughes travelled by light plane to support clients at Ali Curung, a remote community nearly four hours’ drive from Alice Springs.
How OTs feel about AI*
*Based on OTA member survey March 2025
Earlier this year we asked our members how they feel about using artificial intelligence as part of their occupational therapy practice.
While most OTs who responded to our survey already use AI, many have ethical concerns and want safeguarding measures, guidelines and training in this area.
What’s your biggest hesitation about using AI in OT?
OTAUS 31st National Conference and Exhibition 2025, Adelaide Transforming occupational
What would make you more likely to try AI in OT?
Tuesday 24 June Keynote address, Education Day Thursday 26 June Plenary session speaker
Jacobs Australian Tour
NobleOak, protecting OTA members from life’s low blows
Take out life cover and receive a 10% discount* for the lifetime of your policy
Plus, your first 2 months** are on us, available on all cover types
Suitable for professionals with high sums insured up to $25 million
We offer suite of products including life cover, income protection, TPD and trauma
Important Information:
NobleOak accepted 100% of life cover claim in 2024 vs the industry average of 91.8%~
Most awarded direct life insurer in Australia for 6 years running (2019-2024)^
*Lifetime discount - OTA members are entitled to a 10% lifetime discount on NobleOak’s standard Premium Life Direct premium rates for its term life cover (10% discount applies to term life cover only). In addition to term Life Insurance cover, NobleOak also offers Income Protection, TPD, Trauma and Business expenses cover. Our website contains details.
**Two months free - The two months free offer applies where a quote is issued by 30th June 2025 and results in a completed application and issue of one or more covers (quotes are valid for 30 days and are indicative only). If you request a quote for one or more of the covers available under NobleOak’s Premium Life Direct from 1st May 2025 until 7pm on 30th June 2025 and are provided with cover following the quote, then you will not start paying premiums until two months after the commencement date of the cover for each cover issued.
The offer(s) are available for new customers only and can be used only once. Not able to be used in conjunction with another advertised offer.
^ NobleOak awards - Information found at https://www.nobleoak.com.au/award-winning-life-insurance/
As reported by MoneySmart.gov.au sourced from ASIC form 1 January 2024 to 31 December 2024. Full table can be assessed at https://moneysmart.gov.au/ how-life-insurance-works/life-insurance-claims-comparison-tool
Legal statements. Premium Life Direct is issued by NobleOak Life Limited ABN 85 087 648 708 AFSL No. 247302. Address: 44 Market
