Commerce Comment — Winter 2022 by ntchamber

COMMERCE COMMENT WINTER 2022

CORNERSTONE PARTNERS:

WINTER ISSUE — FROM THE CEO

From the CEO Contents From the CEO ................................................ 2 Aspire Conference Programme............... 3 Business Awards 2022 .................................. 4 New Co-Branded Look for NMIT .............6 NBS ..................................................................... 7 Bowater Hyundai ..........................................8 Joining the Wasp Wipeout ....................... 10 Winning in the Age of Disruption.............11 Young Enterprise Scheme .........................12 Businesses for Climate Action................. 13 Nelmac Kumanu Rewins Toiutu .............. 14 Expect Unions to Impact Business ........ 15 Two Steps to Making Business Secure... 16 Another World Class Facility .................... 17 Starting Block Workshops ......................... 18 Upcoming Events ......................................... 20 Introducing Art/Talk ................................... 21 Meet our Members....................................... 22 Membership Deals ........................................ 24 For all enquiries please contact: Nelson Tasman Chamber of Commerce Mahitahi Colab Nelson Marlborough Institute of Technology 322 Hardy Street, Nelson PO Box 1121, Nelson 7040 Phone: 03 548 1363 Email: britt@commerce.org.nz Web: www.commerce.org.nz Chamber Board: President: Peter Pattullo Vice President: Manoli Aerakis Board Members: Chris McGeown, Nigel Andrews, Aaron Shields, Lees Seymour, Venus Guy, and Sharon McGuire. Design: Tizza Design Cover Image: www.nelsontasman.nz

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t is hard to believe that we are only a few weeks away from Aspire 2022, the last eleven months have flown by. The theme for this year’s conference is leadership which we feel is important to discuss particularly in the context of the challenges we have faced through covid and on-going uncertainty that impacts many aspects of our working and daily lives. Be that from macro influences such as geo-political uncertainty and the impact of climate change, or more localized issues such as accessing staff and capability. In times like these, we all need guidance and direction. And we know that leadership does not always come from the people “in charge”, we are all in a position to take the lead as and when the need arises. The intention is that Aspire 2022 will give inspiration to do just that. If you have not already registered, please don’t leave it too late as places are filling up fast and we fully anticipate another sell-out event. Another clear marker of time are the local body elections which come around every three years, this being the year. In October we will vote for new councils in both Nelson and Tasman. I cannot over-emphasise the importance of being involved in this and exercising your democratic right to vote, as I am sure we all know local authorities have a major influence on our daily lives. In Nelson City we now know that we will be voting for a new Mayor, and while that may just be one vote around

the council table, that individual will have a crucial role in setting the tone of how the new council will function. Our 2022 Nelson Pine Industries Chamber of Commerce Business Award applications are now open for entries. We’re giving everyone plenty of time to put their entries together, 6 September is deadline day. A reminder that we never ask for any bells and whistles with the entries. We want you to tell us about what you’ve done along the way to get you where you are today. Our region is full of fantastic romances about someone who fell in love with an idea and the business that blossomed from that. Tell us all about yours. And finally a thank you to the sizeable crowd that joined us for our first Findex BA5 of the year. It was great to get back in amongst it, network and re-connect. We are very much looking forward to having these back on the calendar as a regular event every month. Onward and upward! Ngā mihi,

AliBoswijk Chief Executive Chamber of Commerce

PROGRAMME

Suzi McAlpine Leadership coach & author

Tom Sturgess Agribusiness investor & philanthropist

Hon Grant Robertson Deputy Prime Minister

Anna Fifield Editor, Dominion Post & author

GOLD SPONSOR

8.15 am

Registration Open / Refreshments

9.00 am

Welcome and Mihi — Johny O’Donnell

9.15 am

CEO Address — Ali Boswijk

9.30 am

Keynote: Suzi McAlpine

10.15 am

Morning Tea & Exhibitor Stands

10.45 am

Keynote: Tom Sturgess (via Zoom)

11.30 am

Regional Headlines — Johny O’Donnell

12.00 pm

Keynote: Hon Grant Robertson

12.30 pm

Lunch & Exhibitor Stands

1.30 pm

Keynote: Anna Fifield

2.15 pm

Panel: Leadership for a Regenerative Economy — Donna Purdue, Chief Economist, MBIE — Bill Kaye-Blake, Economist — Benje Patersson, Principal Economist, NZIER

3.15 pm

Afternoon Tea & Exhibitor Stands

3.45 pm

Panel: Leading by Example, Investing in Your People — Jonny Hendriksen, CEO & Founder, Shuttlerock — Matthew Hoddy, Director, Vailima Orchard and Heartland Group — Melissa Muirhead, Founder, The Great Work Lab

4.45 pm

Wrap and Thanks — Johny O’Donnell

5.00 pm

Networking

SILVER SPONSOR

EVENT SPONSOR

REFRESHMENTS SPONSOR

CORNERSTONE PARTNERS

ENTRIES NOW OPEN The annual Nelson Pine Industries Chamber of Commerce Business Awards recognise innovation and creativity in the business sector and is a highlight of Nelson Tasman’s business calendar. As well as providing exposure and recognition for your organisation, the awards provide the opportunity to benchmark your business. The black tie dinner is widely acknowledged as a very special night of networking and celebrating success. 4

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“Entering the Business Awards was something I always wanted to do for my business, and an event I’m so happy I got to be a part of. It’s such a special way of recognising your achievements and the success of your business, even if you don’t win.”

CATEGORIES

Hayley Ottman, Tizza Design SMALL BUSINESS AWARD ENTRANT

START-UP BUSINESS

“Through the process of the application, we managed to analyse Cutting Edge Signs and looked deep into our kaupapa. This helped us to gain clarity on where we stand, how we can improve and where we want to be in the future. Also, we gained a better understanding of our costing, where can we save and where can we increase profit. I highly recommend local businesses to consider the Nelson Tasman Chamber Of Commerce Business Awards for the various advantages it offers.”

SMALL BUSINESS

Arko Biswas, Cutting Edge Signs MEDIUM BUSINESS AWARD WINNER “It’s been a fantastic way to promote our organisation in the community - and winning the inaugural Environmental award was the icing on the cake! It’s been great to receive the positive feedback and support from the community as people heard us on the radio and helped celebrate the win over social and print media too!” Joanna Pahl, Nelson Environment Centre ENVIRONMENTAL AWARD WINNER

MEDIUM BUSINESS LARGE BUSINESS ENVIRONMENTAL INNOVATIVE BUSINESS COMMUNITY IMPACT SUPREME BUSINESS

IS THIS YOUR YEAR? Entering the Business Awards has proven year after year to be valuable to our local businesses. Apply today, or join us on Tuesday 12 July to have your questions answered by a couple of our judges.

apply here

COMMUNICATIONS PARTNER — NMIT

NEW CO-BRANDED LOOK FOR NMIT

If you have a keen eye, you may have noticed another logo appearing alongside NMIT’s.

his addition signals the start of the transition into the national tertiary provider, Te Pūkenga— the organisation responsible for delivering vocational education and training across New Zealand. From next year, all ākonga (learners) at NMIT campuses, and our online and in-work students, will be enrolled with Te Pūkenga. Te Pūkenga brings the Institutes of Technology and Polytechnics (ITPs) and Industry Training Organisations (ITOs) together to create a national network. This will give learners more choices and flexibility in what, where, and how they learn. Learning that fits around life, rather than having to fit life around learning. Te Pūkenga will use its size and scale to strengthen the quality and range of education delivery throughout Aotearoa. By bringing together on-the-job, on campus and online learning, Te Pūkenga supports learners, employers, and our communities to gain the skills, knowledge, and capabilities Aotearoa needs now and for the future. Being part of Te Pūkenga enables NMIT to incorporate best practices from across the network, creating strong, fit for purpose programmes. However, partnerships at a local level will be critical to meet our specific regional needs.

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Mid-year programmes starting soon

NMIT has recently gained approval to deliver several new programmes, as below, which will upskill and enhance employees in our regional industries. Head to our 2022 Upcoming Intakes page to link you to all the upcoming study options. On the homepage, you will also find the link for business and employers – the perfect place to go if you want to offer your staff upskilling options and give them the tools to succeed, or, to talk to our team about how we can help you. New programmes starting soon: • Graduate Certificate in Management (Level 7) • NZ Diploma in Primary Industry Business Management (Level 5) • NZ Diploma in Horticulture Production (Winegrowing) (Level 5) • Leadership for Primary Industries (micro-credential) (Level 4) • Project Management for Primary Industries (micro-credential) (Level 4) • NZ Certificate in Apiculture (Queen Bee Rearing) (Level 4) • New Zealand Certificate in Joinery with strands in cabinetry, timber door and window, timber stairs, and laminate fabrication (Level 4) Get a feel for tertiary study and student life at NMIT’s free Taster Days: 27 June – 1 July.

These are an opportunity for school leavers, and anyone wanting to change direction or upskill, to have a taste of the course content, and get the skinny on what it’s like to study on one of our campuses. Register to attend workshops here.

Serving our community for 160 years At NBS we are very proud of our heritage. 2022 is a significant year for us; 160 years of backing locals. We believe in the importance of community and our physical presence in the communities we serve. Our focus is to build strong relationships, empower our staff to make decisions based on local knowledge and to assist our clients to achieve financial success. NBS now looks after the banking needs of 20,000 clients and manages funds in excess of $1.8 billion. With 8 branches serving our clients from Nelson-Tasman, reaching across to the West Coast and down to Ashburton, we are futureproofing our business and investing in the best people and systems to give our clients a superior, flexible service for the next 160 years. We thank everyone who has contributed to our success over the last 160 years – our clients, staff, and the wider community. We look forward to continuing to meet your banking needs now and for generations to come.

Tony Cadigan - CEO

nbs.co.nz

0800 101 700 COMMERCE COMMENT

Nelson Building Society | PO Box 62, Nelson 7040 | 0800 101 700 | nbs.co.nz | NBS is not a registered bank

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“PUT IT IN DRIVE — AND DRIVE.” C

hris Bowater, Director & CEO Bowater Hyundai, Isuzu & Renault, is explaining the operating instructions for a Bowater Hyundai Kona EV 2022, and not just any Kona EV but the Chamber car, kindly lent to us as part of our sponsorship arrangement. So, the driving part seems self-explanatory, unless either putting it in drive or the driving bit are beyond your capability or comfort zone. It’s 21st century electricness does mean we have to make our own vroom! noises so we don’t scare pedestrians, but we tend not to drive it on the pavement too often anyway. Ali is the Charger of the Car (self-titled), plugging it in every night so she’s ready to head off to Christchurch in the morning. Which she never does. But the important thing is that she could if she wanted. And, without stopping to charge because that’s the kind of long distance an electric Kona can exceed now — more than 409.2 kilometres. Her enthusiasm for the car is barely noticeable.

“It’s fantastic, I love it. I can charge it up to 80% in 15 minutes, which only costs about $12. As far as driving it goes, it feels really safe and also because it’s got really good acceleration, I feel totally in control. It’s probably one of the nicest cars I’ve driven. Plus, it has street appeal. I parked it in the town the other day and four different people came up to talk to me about it.”

a case of getting onboard. Literally and metaphorically speaking.”

So, yes, we Chamber staff spend some of our days wrestling Ali for the car key (which is an all but obsolete use for the word ‘key’ since it doesn’t work like one, neither to open the car, not start it). But big businesses aren’t buying electric vehicles for their mod cons, quick acceleration and attractiveness. There is a bigger issue at hand, the biggest in fact. Climate change.

You can recognise an EV coming at you from a short distance, not just because it’s super-quiet, but because it doesn’t have a grill on the front of the car. As everyone knows (perhaps, just discovering now), a grill assists with engine airflow to prevent it overheating. No engine, means no grill. This useful information makes no difference to driving, but you now are poised to lead your quiz team to victory should this ever be the basis for a twoteams-tied bonus question.

Says Ali, “There is a move by many lending institutions requiring company boards to demonstrate that they are leading businesses into a more sustainable model. So there’s a compliance impetus that’s going to be coming in as well. At the moment it’s the willing who are doing it but very soon, it will be going beyond that. It’s

Chris said this was reflected in the increase in interest and sales for electric vehicles. The government subsidy for an EV has been a big hook too, for people. And now the eye-watering prices for petrol have generated still more interest.

Thanks Chris! Britt Coker Communications & Events Nelson Tasman Chamber of Commerce

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COMMUNICATIONS PARTNER — ONEFORTYONE

OneFortyOne forestry company joins the Top of the South wasp wipeout

rans-Tasman forestry company, OneFortyOne New Zealand has joined the fight to take New Zealand’s forests back from wasps and return it to birds and people. OneFortyOne manages 80,000 hectares of certified sustainable plantation forests in Marlborough, Nelson and Tasman, and also has a sawmill in Kaituna near Blenheim. The funding provided by OneFortyOne enables Wasp Wipeout to expand their wasp control programme into new high priority wasp control sites throughout the Upper South Island, especially in the Nelson Lakes region which is known to have some of the highest invasive wasp numbers in the world.

Sponsoring the fight Coming onboard as a sponsor, the $10,000 funding from OneFortyOne has enabled an additional 1,500 new bait stations to be placed in high priority wasp sites. These bait stations will remain in the field and be rebaited by Wasp Wipeout in future years.

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Environmental Impact Introduced wasps are one of the most damaging insect pests in New Zealand and are a major problem in beech forests where they consume massive amounts of honeydew - an important food for native birds, bats, insects and lizards.

it is mostly surrounded by beech forest, which means wasps – and wasp stings are not uncommon.

Wasps also eat huge numbers of native insects and have even been seen killing newly hatched birds. By eating so much, they upset the natural food chain of the forest. Seasonally in some beech forests there are an estimated 10,000 worker wasps, per hectare. This makes the total combined body-weight of wasps in these areas higher than the combined weight of all native birds, stoats and rodents.

To manage wasp impacts from a health and safety perspective, OneFortyOne requires all of its crews (harvesting, roading and silviculture) to have at least two adrenaline kits per crew along with two personnel per crew who are trained in administering adrenaline. These kits have saved a number of lives in the forest over the years.

Social Impact It’s not just the pro-environmental aspects that prompted OneFortyOne’s support for the wasp wipeout project though – there are also the health and safety aspect, for both the community and OneFortyOne’s own employees. While OneFortyOne’s pine forest isn’t the preferred habitat for wasps,

OneFortyOne carries out its own wasp baiting projects as well, separate from the sponsorship, but with 80,000 hectares to manage, wasps are tricky.

The Wasp Wipeout program is making a noticeable difference in the Top of the South and Vespex bait has proved to be 90 per cent effective at wiping out wasps. Wasp Wipeout is a collaboration between Stuff, Department of Conservation, the Tasman Environment Trust and volunteer groups around the country, now covers most of the South Island and areas of the north, including Wellington, Auckland, and Hawke’s Bay.

COMMUNICATIONS PARTNER — DOWNING CREATIVE MARKETING

Winning in the age of disruption Tony Downing Owner and Director Downing Creative Marketing www.downing.nz

ow do you maintain and grow sales in this age of massive disruption? Covid, world politics, rising costs and interest rates, staff shortages and general anxiety are smashing many businesses, affecting sales and profitability. How should we respond? The game has changed. If we keep on doing the same thing and expect a different result, we delude ourselves. Is it time to make some active changes, investing time and attention in smart marketing? Are you a Gatherer or a Hunter?

In the world of marketing there are two types of business leaders: Hunters and Gatherers. Gatherers grow their businesses by word-of-mouth referrals. They pick up customers more by accident rather than intentional marketing activity. They tend to get the low hanging fruit of easy sales. I call this Passive Marketing and it is surprising how many businesses operate this way. Unfortunately, this is not working for many businesses anymore. Some of these passive marketing businesses are seeing a drop-off in sales and are wondering how they are going to survive this next season.

attractive solutions to their customer’s pain. Hunters are agile and prepared to adjust their products and services to solve customer problems, rather than trying to push their own agenda. Once Hunters know their products are good, they develop engaging messages that connect with their customers. They gain trust by answering questions that customers are asking. They provide value before they ask for a sale and they speak in a way that customers understand. They show their customers how their life will be so much better if they choose their solution. Hunters know that they can’t win by relying on their direct sales alone. They seek to amplify their efforts through digital platforms that their customers are using. They go hunting on places like Facebook, Linkedin, TikTok, YouTube and Google. They know how to use email, digital advertising, and video to get attention and build a relationship to the

point where they can ask for a sale. Hunters are not happy with their website not coming up on the first page of Google. They are not happy if their website is failing to deliver leads or convert to sales. They are not happy when they invest in ads and have no way of measuring how effective they are. They expect to see results and take action when advertising and marketing fail to deliver results. Courage is the main characteristic of the Hunter. They are happy to put themselves out there, learn some new skills and give it a go. They are prepared to take some risk and invest in marketing. If they can’t do this themselves they reach out for professional help to assist with this. So what will it be? Passive or Active? Hunter or Gatherer? Hopefully it will be happy hunting.

In the age of disruption, the low hanging fruit is being snapped up by the Hunters. Hunters don’t wait for customers to come through the door. They go and target new customers where they are doing life, and build a relationship with them. They spend time finding out what their customers’ pain points are. They use this information to create

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COMMUNICATIONS PARTNER —MISSION ZERO

INSPIRE STUDENTS. UNLEASH LEADERS.

WAIMEA COLLEGE TAKES OUT YES CHALLENGE ONE

elson Marlborough Young Enterprise businesses have just completed their business validation process. Olivae from Waimea College went through to represent Te Tau Ihu against the 14 other regions and was placed 2nd overall in the national competition. The team is being mentored by Justin Hall. “I enjoy that the students are happy to challenge their own assumptions and are happy to take on suggestions for their product development. I’m delighted they’ve received recognition for their work to date and looking forward to seeing how they progress.” Todd Starr and Hannah Tunstall of In a Nutshell have offered their services to YES companies in the region. The Olivae team visited their studio and Esther Gould, CEO of Olivae, says “It was super cool to see their work and the equipment they use.” Todd was full of praise for the Waimea College team. “The girls are great, they have identified a gap in the food and beverage market and have used all of their surrounding resources well. I think we are going to help them with some product photography but all in all, we are very impressed so far. Great product, great team, and honestly good branding and design. They can have a job with us anytime!”

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TOP: OLIVAE, Waimea College — Producing handmade, locally-grown olive leaf tea, with a boost of flavour and numerous health benefits. LEFT: METAMORPHIC, Marlborough Girls College — Creating a bracelet charm young adults can wear with the ability to detect the presence of unwanted substances added to their drinks. RIGHT: REMOVĒRE DOLOR, Richmond View Marlborough — Designing a tool to help vineyard workers in de-budding grapevines. Their product eliminates the back pain and tiredness caused by having to bend down.

Head to missionzero.nz

We make

and see how we can help your business.

carbon easier for businesses.

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COMMUNICATIONS PARTNER — NELMAC KŪMANŪ

An important part of the Toitū Enviromark certification is setting environmental objectives and showing progress toward set targets. Reducing CO2 emissions Our key focus area is taking action to reduce our CO2 emissions. Identifying that 95% of our emissions are from fuel, our fleet is the focus. Having a large heavy vehicle fleet this is quite challenging, but we are up for that challenge. We are implementing 4 key initiatives: Low carbon vehicles, replacing old vehicles with new more fuel efficient, driver behaviour and operational carbon efficiencies. Increasing our recycling rates In a world of finite resources, increasing pressures and the strong link between resource use and carbon emissions we are focused on reducing our waste footprint and have set a target to increase our recycling rate by 25%. To support this action, we have established a consistent bin system across all our depots and set up collection of bulky waste streams, such as plant pots and waste wood. Reducing chemical usage Weed control is a large part of our work, particularly in connection with maintaining green spaces. To support a reduction in agrichemical application we have been increasing the use of natural spray alternatives such as vinegar and biosafe and offering manual alternatives.

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NELMAC KŪMĀNU REWINS TOITŪ ENVIROMARK DIAMOND Rachael Williams-Gaul Environmental Mgmt Leader Nelmac Kūmānu www.kumanuenviro.co.nz

elmac Kūmānu has recently been audited and re-certified for Diamond status, the highest level of Toitū Enviromark. This mark is an accreditation of an organisation’s Environmental Management System and most simply provides proof that we are taking positive environmental action. Nelmac Kūmānu first gained Environmental Accreditation in 2020, working through Bronze, then Gold and stepping up to Diamond Level last year. Maintaining accreditation requires being audited by Toitū annually. Due to the nature of our work, protecting, renewing, and enhancing our environment is a big part of what we do. This environmental focus extends across all our business areas Green Spaces, Commercial Projects, 3 Waters, Conservation and Biosecurity.

However, it’s not just what we do, the key is how we do it. Recently we melded our individual Health and Safety, Environment and Quality management systems into a new comprehensive HSEQ-integrated management system. This new approach is more streamlined and coordinated and leads to more efficiency and effectiveness in the way we manage our risks and supports concerted continual improvement. The key difference between Diamond level and Gold is having strong top management engagement in the review and continual improvement of an organisations environmental management system. A great asset of Nelmac Kūmānu is the high engagement of our senior leaders in our Integrated Management System, helping to make the jump between Gold and Diamond that much easier.

COMMUNICATIONS PARTNER — PIT T & MOORE

EXPECT UNIONS TO SOON IMPACT YOUR BUSINESS Sarah Thompson Senior Solicitor Pitt & Moore www.pittandmoore.co.nz

hile union membership has been declining for a few decades, the balance of power is shifting back to unions. If you are an employer, you should be interested in the proposed “Fair Pay Agreement” system which will likely soon pass into legislation. The intent of the legislation is described by the Labour Government as a way to lift wages of those on low to medium incomes, to “level the playing field” and to make a fairer system for workers. The National Party describes it as imposing mandatory union deals on workplaces. Regardless of your position on the political spectrum, this legislation will have significant impacts across the entire New Zealand workforce.

Who will be covered?

Any occupation can be covered by a fair pay agreement – cleaners, bus drivers, accountants, personal trainers, lawyers – the list goes on. Similarly, entire industries can be covered – such as all butchers and bakers in the supermarket/ grocery industry, or all pickers and packers in the horticulture industry. Effectively, once a union (or unions) has 1000 members (or 10%) support from a particular industry/occupation, or passes a public interest test – it can commence bargaining on behalf of all workers in that sector. Employers will be represented by representatives in negotiations. No detail has yet been released about how employer representatives will be selected. What will the terms of the agreement be?

This will be up to the union representatives and the employer representatives.

It will be mandatory to reach agreement on normal hours of work, the coverage of the agreement, base wage rates, overtime and penalty rates. Other matters are mandatory to discuss, but not agree – such as health and safety requirements, training and development arrangements, flexible working, leave entitlements and redundancy clauses. How will the agreement be made and what impact will it have?

The agreement will be negotiated between the parties, who will receive funding and support from the Government to assist them in the process. If the parties cannot reach agreement – the Employment Relations Authority will step in and can refer the parties to mediation or facilitated bargaining. If that is unsuccessful, a party can apply for the Authority to “fix” the agreement. Once the negotiating union/employer representatives have agreed, it must be approved by a simple majority of both employee and employer voters. The negotiated agreement will then be the minimum standard for all employees in that industry/occupation. When are these changes coming in?

At the time of writing, the Fair Pay Agreements Bill is going through Select Committee. Submissions are open until Thursday 19 May 2022. The system is expected to commence shortly after the bill has passed at the end of 2022. The Government has indicated that it will ultimately be expanded to include contractors, but full detail about this has not yet been released. In the meantime, there will be penalties of up to $20,000 for an employer who tries to hire an employee as a contractor to avoid having to meet the requirements of a fair pay agreement.

Costs in the Employment Relations Authority

A further strengthening of unions has quietly occurred within the Employment Relations Authority. Usually when parties are in dispute, the successful party can get a costs award from the unsuccessful party, to help pay some of the legal costs the successful party incurred. This is a general presumption that applies in all levels of our court system, although each court and tribunal keeps a discretion over whether an order is made. However, a new practice note advises that parties can expect no costs award to be made in an employer/union dispute before the Authority. This is a significant change as unions can now initiate claims without fear of having to meet a costs award if unsuccessful. Employers will need to choose the better of two options – settlement or unrecoverable legal fees with a public authority determination. Which would you choose? If you would like more information about the proposed Fair Pay Agreements Bill or assistance with a union dispute, contact Nick Mason or Sarah Thompson at Pitt & Moore - (03) 548 8349 or nick.mason@pittandmoore.co.nz and sarah.thompson@pittandmoore.co.nz. Disclaimer: The information contained in this publication is of a general nature and is not intended as legal advice. It is important that you seek legal advice that is specific to your circumstances.

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COMMUNICATIONS PARTNER — BLUEBERRYIT

Two steps to making business more secure K eeping your business secure online can feel overwhelming – especially if your expertise isn’t in tech.

The good news is that implementing just two easy steps can go a long way towards protecting your business accounts from cyber security risks. The two easy steps are: • •

a long, strong and unique password an extra layer of security, by turning on Two-factor authentication (2FA) or multifactor authentication (MFA) in the account settings.

The new updated Privacy Act 2020 is taking personal information safety seriously. Businesses risk being fined without adequate data security and protection, and the added consequences of failing customer trust can be devastating.

What is two-factor authentication?

Two-factor authentication (2FA) is a powerful yet simple-to-use security step that helps keep attackers out of your email accounts, bank accounts, financial systems and customers’ data. CERT NZ reports that at least 65% of cyber security incidents reported could have been prevented if 2FA was in place. That’s a lot of protection from a simple step. How does it work?

When you attempt to log in, 2FA requests a uniquely generated code, which is sent to your phone or provided by an authenticator app. 2FA can also be a biometric input, like a fingerprint, prompted by an authenticator app when logging in. This means even if someone else gets hold of your username and password, you have a second layer of security to keep them out.

Is that you trying to log in on this device? Learn how to keep your business safe with two-factor authentication.

How to turn on 2FA

You can set up 2FA on most of your online accounts, like your bank, email and social media accounts – it’s usually found in the account’s security settings. Alternatively, check their website for how to turn it on. Some banking and accounting platforms will often have 2FA turned on by default but it’s always a good idea to check just in case. Two-step authentication is easy to set up, even for those of us who aren’t tech-savvy. Authenticator apps, designed to receive codes from other software platforms, plug into other software systems. If you want to know more then don’t hesitate – get in touch with the BlueBerry team today.

Protect your accounts with two-factor authentication When you log in to your accounts online, you mostly use a simple ‘username and password’ combination. CERT NZ recommends adding another layer of security to your accounts called two-factor authentication (2FA). Why do you need two-factor authentication? Your password could be stolen in a phishing scam, or from a business that had a data breach. Adding 2FA to your accounts makes it harder for an attacker to access them – just knowing the password isn’t enough.

How it works Are you trying to log in to website XYZ?

Yes

When you log into a social media account, you use both your password and a temporary access code from an app on your phone. Even if someone finds out what your password is, they can’t get into your account with that alone. They also need to have physical access to your phone so they can get the code, which isn’t very likely.

What is 2FA To log in with 2FA you need your username and two other things — your password and something else — before you can access an account. These two things can be: • something you know (like a password) • something you have (like a token or an app on your phone), or

How to turn it on Anne-Marie

You can enable 2FA on most of your online accounts, like your email or social media accounts. You’ll often find the option to enable 2FA in the privacy settings. Alternatively, check their website for how to turn it on.

• something you are (like a fingerprint). For more information on 2FA see www.cert.govt.nz/simple-steps

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COMMUNICATIONS PARTNER — CAWTHRON INSTITUTE

ANOTHER WORLD-CLASS FACILITY FOR TE TAUIHU Following the establishment of its National Algae Research Centre last year, Cawthron Institute has opened yet another world-class facility called ‘Te Wero Aro-anamata’, which will be an important national asset in protecting aquatic animal health and marine and freshwater ecosystems.

he state-of-the-art facility is one of a few in Aotearoa New Zealand and is uniquely equipped to safely handle and research fish and shellfish diseases caused by aquatic bacteria, viruses, and parasites. Research will also include work on aquatic pests, invasive organisms, harmful algae, pollutants, and microplastics that represent a threat to New Zealand’s biodiversity. Cawthron’s Aquatic Animal Health Team Leader Dr Kate Hutson says Cawthron’s investment in this facility reflects its commitment to protecting Aotearoa New Zealand’s precious marine ecosystems, and by association our seafood industry. “There are a number of reasons why this is a great investment for Cawthron, for Nelson, and for New Zealand, but the main reason is that this facility will help us protect our aquatic environments and the industries that depend on them from being impacted by aquatic pests and diseases,” Dr Hutson says. “The Government’s 2019 Aquaculture Strategy valued the industry at $600m with the potential to be worth over $3b by 2030 but it wouldn’t take much for a virus to cause a major setback as we saw

with the Pacific oyster population about a decade ago.” “Te Wero is a facility that will enable us to better understand these threats and boost our resilience by developing solutions such as vaccines, in a secure and contained purpose-built laboratory.” Cawthron Group Manager Aquaculture Dr Serean Adams says Cawthron is a proud backer of New Zealand’s aquaculture sector. “This investment expands our research capability and enables us to take on some of the biggest challenges that we know we will face in the future,” Dr Adams says. “With climate change challenges, it’s not a question of whether New Zealand will be hit by a new aquatic pest or disease, it’s a question of when, and what we will be able to do about it. This new facility ensures we have the resources we need to respond quickly when it does.” Te Wero Aro-anamata is now part of Cawthron’s world-class facilities and resources, which includes the Cawthron Aquaculture Park at the Glen. The Park is regarded as a leading research and technology centre for the

New Zealand aquaculture sector. It is home to New Zealand’s only dedicated Finfish Research Centre which helps to deliver commercially relevant science to industry, as well as the National Algae Research Centre, a hub of innovation and knowledge that is supporting the establishment of New Zealand’s burgeoning seaweed industry.

SAVE THE DATE Wednesday 13 July Cawthron is pleased to announce it will be hosting the 79th Annual Thomas Cawthron Memorial Lecture this year. This month Cawthron will be announcing the keynote speaker and releasing tickets for this special event. Keep an eye on Cawthron’s social media channels, or sign up to receive Friends of Cawthron newsletter updates by visiting the Cawthron website. The Cawthron Lecture is a free annual community event hosted by Cawthron Institute to share science with the public. COMMERCE COMMENT

STARTING BLOCK WORKSHOPS — MEET OUR PRESENTERS

The purpose of this series is to provide the foundations for a healthy functioning business, for those new to business and/or who don’t have the basics in place.

MEET OUR WORKSHOP PRESENTERS

Carla Jehle

Chris Butler

Alice Hazlett

Workshop: Admin Systems for Business

Workshop: Website Marketing & Traffic

Workshop: Grow Your Brand with Social Media

Bruce Wilson

Ashlin Redpath

Richard Abel

Workshop: The Secret to Sales

Workshop: Intellectual Property

Workshop: Business Planning

Sound Choice

Action Coach

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The Marketing Studio

Ipiphany

Socialised by Keetrax

Accounting + Taxation

FEEDBACK IS LOOKING GOOD! Carla Jehle, from Sound Choice Business Support, presented a Starting Block Workshop covering administration systems in May. Her workshop was very well received. Stephen Broad-Paul, Art/Work’s Creative Careers Advisor, says “The Starting Block Workshops are of real value to the participants of Art/Work. They not only interact with other creatives, but they also relish the opportunity to spend time with other business people.” “The skills they learn definitely support them in achieving their individual business goals. Out of each workshop we take what has been learned and turn these into practical action plans; its all about turning ideas into reality.” Tracy Botica and Nick Duval-Smith found plenty of value in Carla’s session:

“We found Carla’s workshop really helpful in terms of making sure we had ticked all the financial boxes. Her road maps were clear. Her delivery had a light touch but impressed on us the importance of getting things right from the start. Reassuring and useful in equal measures, we recommend it!” Nick Duval-Smith, Artist In partnership with:

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COMMUNICATION PARTNER — BLUEBERRYIT

Upcoming Events Save the date in your calendars for our variety of events.

JUN

15 JUN

29 JUL

01 JUL

05 JUL

Vision, Purpose & Values Seminar When: 09:30 - 11:00 Where: Mahitahi Colab

Starting Blocks: IP When: 09:30 - 11:30 Where: Mahitahi Colab Presenter: Ashlin Redpath

Aspire Conference 2022 When: 08:45 - 16:45 Where: Annesbrook Events Centre, 40 Saxton Rd West

Findex Business After 5: Hosted by Noel Leeming

JUL

12 JUL

26 JUL

Where: Noel Leeming Nelson

Starting Blocks: Business Planning

AUG

When: 17:30 - 19:00

When: 09:30 - 11:30 Where: Mahitahi Colab Presenter: Richard Abel

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Business Awards Presentation When: 13:30 - 14:30 Where: Mahitahi Colab

Findex Business After 5: Hosted by BlueberryIT When: 17:00 - 19:00 Where: Annesbrooke Events Centre, 40 Saxton Rd West

Chamber AGM When: 17:00 - 19:00 Where: Annesbrooke Events Centre, 40 Saxton Rd West

Starting Blocks: Branding When: 15:00 - 17:00 Where: Mahitahi Colab Presenter: Chris Hall

Starting Blocks: Mindfulness When: 09:30 - 11:30 Where: Mahitahi Colab Presenter: Katrina Kidson

INTRODUCING ART/WORK’S

Art / Talk t

his month we launched Art/Talk, which will be a series of bi-monthly events for Art/Work members, which provide an opportunity for them to learn new things, hang out together and make connections. At each Art/Talk event, we will have a different guest artist who will lead an informal conversation, providing their insights around being a creative in a commercial world. We will also have guest artists, who will share some practical tools to support creatives to build their business. In May we had the privilege of having Maico Camilo – a local artist who is currently represented globally by Art Galleries and Art Dealers. This was held at the Refinery Artspace in Nelson. Maico was incredibly generous and candid, he stressed the importance of having a hook, how to deal with galleries and stressed to the creatives that ‘you are running a small business’ and therefore the business side of things is just as important as the art you are creating.

Here’s what a couple of attendeees said about this session of Art / Talk:

“Maico’s talk was excellent! I admire how well he has planned his business with such a strategy that he had the conviction to charge as much as possible without question.”

“Maico’s advice to be vulnerable was gold.”

Photo courtesy of Tracy Allan Creative www.tracyallancreative.

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meet our members Introducing some of our newest members to our business community.

Space Creation is known for creating and delivering profitable, sustainable and future ready workplace solutions. We have been innovating must-experience spaces for nearly 20 years. Today, we offers an even broader range of design services and specialty studios to meet clients’ needs in the ever-evolving workplace industry. At Space Creation, we are not only passionate about creating beautiful spaces, but more than that, we have the ability to engineer spaces that also promote the best in lifestyles and workflows. We combine creative design and practical experience to deliver inspirational, motivational, innovative spaces that not only address immediate needs but also fulfil future needs too.

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Vehicles, caravans, motorbikes and more!

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Personal & business loans

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Simple application process

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From no deposit — Decisions made locally

E: info@spacecreation.co.nz T: 0800 222 881 W: spacecreation.co.nz

E: damien@moneycompany.co.nz T: 021 216 8006 W: themoneycompany.co.nz

Apex Accounting strive to provide a friendly, flexible service for businesses. They understand that managing your accounts can be a daunting task, but it doesn’t have to be! As your local Accountants, Lydia and Jess have great communication skills and provide unlimited support, giving you peace of mind in your business so you have less things to think about, and more life to enjoy.

Established in 2009, ESolar specialises in the design and installation of on-grid and off-grid solar systems for both residential and commercial applications. We cover the top of the South Island right down to Canterbury and across the West Coast. We are a family run business, with a focus on excellent customer service and providing high performing well maintained solar systems. In 2017 we were awarded Small Solar Business of the year by the Sustainable Electricity Association of New Zealand. Since 2009 our team has installed over 2,000 solar systems throughout New Zealand and we are proud to have helped grow the industry to where it is today.

They believe in transparency with clients (no question is too big or small). With all-inclusive simple monthly payment structures customised to your needs you never have to worry about getting big or unexpected accounting bills again! E: info@apexaccounts.co.nz T: 03 539 0446 W: apexaccounts.co.nz

The Money Company Limited established in 2007. Locally owned and operated, experienced in all types of asset-based lending, personal and business. You may have read that getting a loan has become more difficult. But it isn’t so! You will need to provide more proof of your financial situation but if you can afford the payments the loan should be approved. It all starts with a conversation.

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E: lance@esolar.co.nz T: 027 544 3025 W: esolar.co.nz

Mindshift is focussed on the people part of cyber security. We help organisations reduce cyber risk through training and awareness campaigns, designed to give people the information they need to make good online decisions and keep information secure. We proudly support customers like BNZ, Air NZ, Meridian Energy, NZ Post and WorkSafe. We lead the market with our unique approach to information security and help people put into practice practical cyber safety guidance, at work and home. Our short online training modules are ideal for smaller businesses. E: sales@mindshift.kiwi T: 027 342 0381 W: mindshift.kiwi

Tasman Environmental Trust was established in 2000 to help protect, restore and appreciate our natural environment. We work with community groups, landowners, iwi, volunteers, government agencies, nonprofits and businesses to protect and restore precious native species and habitats. Our vision is to see healthy, diverse ecosystems woven through the Nelson Tasman landscape. We’re working to achieve that by connecting people to nature conservation in their communities. Our projects range from largescale restorations to localized, grass-roots initiatives. Conservation is a community effort. E: info@tet.org.nz T: 021 0515447 W: tet.org.nz

Our knowledge. Your adventure. Established 27 years ago, Multicultural Nelson Tasman Inc has a solid track record of providing support and opportunities to diverse ethnic communities including migrants, former refugees and others within the Nelson Tasman region. This includes working with members of the ‘host’ community, to ensure a two-way approach to successful settlement, and fostering a sense of belonging and social and community well-being for all. Our popular annual festivals include the Multicultural Festival and the Tasman Asian Night Food Fair. We offer cross-cultural awareness training and also have a multicultural youth group (the “Mynties”) amongst our many other projects.

Moxie Travel New Zealand consults with skilled and experienced adventure travellers from abroad that are visiting New Zealand for an adventure or expeditionbased holiday.

E: admin@multiculturalnt.co.nz T: 03 539 0030 W: multiculturalnt.co.nz

E: lisa@moxietravel.co.nz T: 027 544 6026 W: moxietravel.co.nz

We’ve just launched and looking to test our service model by offering free to heavily discounted consultation to friends and family members of Chamber partners. If you know someone from New Zealand or abroad that could benefit from planning-stage consultation with an adventure-mad local expert, please contact Lisa today.

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Are you making the most of your membership? You and your staff can access big savings with our national partners.

There are plenty of special member-to-member offers from local businesses too!

Don’t forget about the Stocard app! The Chamber has now gone digital. With just a few simple steps, your membership card can be loaded into Stocard and taken with you, or your staff, anywhere.

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