General/ Notification and In-processing (Pre-arrival)/ Instructions for Arrivals/Initial Interview and Greetings/Status of Forces Agreement (SOFA) between the Parties to the NATO regarding the status of their forces, London 19 June 1951/Residence Permit (Permesso di soggiorno)/Right to Residence (Residenza) Fiscal Code (Codice Fiscale/Vehicle Registration/Departure Instructions/ Personal Documentation/Personal Equipment. DUTY HOURES...............................................................................................................................17
SENIOR NATIONAL REPRESENTATIVES (SNRs).......................................................................21 General/Functions NATIONAL SUPPORT ELEMENTS
1st Signal Regiment/ The 33rd Tactical and Logistic Support Regiment “ Ambrosiano”
&
AT
& Welfare Vision/ Morale & Welfare Mission/Family Support Centre (FSC)/International Fellows Team (IFT)/Support Requests/Pets Policy
Community Life Website/Everywhere Rapidly (The NRDC-ITA Magazine)
Privileges/Special Orders and Commercial Agreements/NATO Forces Fuel Card/ Tobacco & Alcohol Selling Point and PX Shop/Payment Methods/Nursery/Religious Service/Barber Shop and Unisex Hairdressing
WELFARE AND RECREATION FACILITIES………………………………………………32 Clubs and Dining Facilities/Ponte di Goito Club/ Montenero Club/ Summer Garden/Summer Garden BBQ Area/ UMB Garden City/Post Exchange (PX)
and Medical Information/Hospital/Service in Italy/Medical Emergencies/General Health Information/Registering for Healthcare in Italy/ General Hospitals (with emergency rooms) in the NRDC-ITA area/Specilized Hospitals in the NRDC-ITA area/ Pharmacies in Busto Arsizio Area/ Pharmacies in Solbiate Olona Area/Pharmacies in the nearby toowns
Dear NRDC-ITA member, Welcome to HQ NRDC-ITA and congratulations for your new assignment! I wish you and your family a pleasant stay in Italy and an amazing professional experience while working under the auspices of NATO.
NRDC-ITA is a community of extremely skilled and talented fellows where comradeship, efficiency and enthusiasm support a cooperative effort to ensure the maximum level of efficiency, hence contributing to the freedom and security of our Countries. Since its inception, thousands of comrades have successfully served in NRDC-ITA, sharing the same values to ensure the highest level of readiness and responsiveness. As a member of NRDC-ITA you become part of this lineage. I hope your service here will enrich you, in skills as well as personal experiences. Serving the Alliance is a challenging and demanding but rewarding opportunity that motivates as part of an outstanding team.
It is of paramount importance to create a positive environment for our families and the wider NRDC-ITA community that enable us to work better. Our families endure the burdens of military life, and this is the reason why I’m confident that we can all count on their passionate and active support. I ask You all to thank them on my behalf for their everlasting support that facilitate us to accomplish our Mission.
In the following pages you will find our program of welfare - NISIC, the Sport Board and the Recreational Board - that offers several opportunities for individuals and the community. Our Morale and Welfare Agency staff is ready to support you and your family. I encourage you and your family to get involved and enjoy the cultural diversity that NRDC-ITA offers, as an opportunity to develop friendships and share wonderful experiences.
We are United in Commitment, this is an honour and a responsibility, but let us not waste any opportunity to also make it fun! I look forward to working together and meeting you and your family in the next future.
GianlucaCARAI
Lt Gen ITA ARMY Commander
WELCOME BY DCOM NRDC-ITA
Major General Eldon Millar CVO MBE
Welcome to Solbiate Olona and NRDC-Italy! Working in a multinational NATO Headquarters and living in Northern Italy is a wonderful opportunity, which is both professionally stimulating and personally rewarding. It is a fascinating time to serve with NATO. Whilst Mutual Defence remains our raison d’être, as it has since 1949, the current geopolitical context, prominence of the Alliance and growth in membership combine to provide an invigorating professional challenge. Today we face a variety of threats, some more obvious than others, but all demanding of innovative thought, in-depth understanding and, potentially, a carefully calibrated response. You arrive at an exciting and demanding time as NRDC-Italy leads SACEUR’s multi-domain capable Allied Reaction Force (the ARF). The new focus of high readiness multidomain operations, underpinned by growing a culture of assured deployability, presents a fascinating professional challenge as we move from our more traditional comfort of being purely Land Focused. In addition, whether arriving individually or as a family, you have plenty of opportunity on your doorstep to explore and enjoy your time here. Quartered on the shores of the Italian Lakes, with easy access to the Alps, the Mediterranean and the freedom to visit the cultural genesis of Western Europe, there is so much to do and enjoy. I really encourage you to seize and actively seek out the opportunity to explore - there is plenty of support to help you make the most of your time in this wonderful country. Furthermore, support for you and your family is well covered in this excellent little guide. Use it to aid your arrival and to help as you settle in. Military postings bring change and challenge, often amplified when deployed overseas. This is the compass to direct you and your family and the reference to return to when needed. Whether it be the Italian Chain of Command; the Morale, Welfare and Recreation programmes or the Spouses International Club (known as NISIC) you will be really well supported if ever in any doubt please just ask your Senior National Representative or I. Enjoy your assignment, make the most of incredible Italy and I look forward to meeting you very soon. Eldon
MILLAR CVO MBE MG GBR ARMY Deputy Commander
WELCOME
BY CSEL NRDC-ITA
OR-9 Stefano GENCO
Dear Newcomer,
I would like to warmly welcome you to NRDC-ITA HQ. You are joining our team during an exciting and demanding period. Be ready to inquire and apply your experience and knowledge to further improve NRDC-ITA’s capabilities with the final aim of accomplishing our mission. Diversity is our most valuable strength. We can all benefit from people with different views, expertise and culture. Your talents and professionalism are the most important force multiplier our organization can rely on.
You will have many opportunities to develop professionally, learn our culture, seek education and training, and expose yourself to areas outside of your branch or functional area competencies.
Whether you join us alone or with your family, a team of professionals will support you, from the very first moment. Our team will help you settle into the local community and to take advantage of the numerous socio-cultural and recreational activities available to you all. Our Morale and Welfare Staff will support you during your entire period in Solbiate Olona. Social, sport and cultural boards are also waiting for you and your family. Additionally, Our HQ is close to the Milan Malpensa International Airport, highways and a well-connected railway system, giving you all the opportunity to visit the cultural and historical beauties of Italy and Europe.
I wish you, your families and loved ones a pleasant and successful time at NRDCITA.
Stefano GENCO
OR-9 ITA ARMY Command Senior Enlisted Leader
LOCATION
The NRDC-ITA HQ is located in the “UGO MARA” BARRACKS (UMB) in SOLBIATE OLONA, VARESE province, in the LOMBARDY region.
Address: Via per Busto n. 20, 21058 Solbiate Olona (VA) Tel. Switchboard: +390331345111 - NCN: 4259111
NU Address: ITAHRFLNURDCGROUPMAILBOX@hrf -stat.it.nato.int Official NS Address: NRDC-ITA RDC/REGISTRY MAILBOX
NRDC-ITA is an 18 minutes’ drive (18 km) from the Malpensa International Airport and 45 minutes (37 km) from downtown Milan.
Direction from MILAN: take the A8 Highway (MILANO-VARESE), proceed to Varese and exit at Busto Arsizio- Malpensa Airport.
NRDC-ITA HQ
Description
NRDC-ITA INTRODUCTION
The NRDC-ITA multinational and joint staff, comprised with members from Army, Navy, Air Force and Carabinieri ensures the capability to operate in a multinational and joint environment. This environment is essential to enable NRDC-ITA to operate successfully, with highly skilled military personnel from: Albania, Bulgaria, Canada, France, Germany, Greece, Hungary, Latvia, Lithuania, North Macedonia, the Netherlands, Poland, Romania, Slovenia, Spain, Turkey, the United Kingdom and the United States of America.
Values
NATO is an alliance of 32 member states celebrating more than 75 years of commitment to cooperation and collective defense. NATO nations enthusiastically support three core values: democracy, sovereignty, and cooperative security NRDC-ITA is proud to act in line with the democratic values of freedom, legitimacy and integrity, fully contributing to NATO’s efforts aimed at strengthening deterrence and defense, crisis prevention and management, and projecting stability beyond its borders.
Origins
In 2001 NATO evolved in providing the Alliance with rapid deployable, mobile, sustainable and flexible multinational forces and related command and control capabilities. In support of NATO’s requirements, the Italian Ministry of Defence established NATO Rapid Deployable Corps - Italy. Over the last 20 years NRDC-ITA has operated at the tactical and operational level, and after being validated in 2015, as a Joint HQ, adding an additional capability to the already standing Land Component Command and Corps structure and procedures. NRDC-ITA plans and executes high-intensity military operations as well as Crisis Response Operations, cooperating with a large number of non-military actors and entities fully implementing the NATO Comprehensive Approach Concept. More recently, in response to the challenges posed by the Russia’s invasion of Ukraine in February 2022, NATO Leaders reached a consensus on a fundamental shift in NATO’s deterrence and defence approach. This evolved to the creation of a new NATO Force Model, set to replace the NATO Response Force, enabling an Allied Response on a larger scale and with heightened readiness. The new NATO Force Model is aimed to provide a more extensive pool of forces at varying levels of high-readiness across land, maritime, air, and cyber domains. In 2023 at the Vilnius summit, the Concept for Deterrence and Defence of the Euro-Atlantic Area (DDA) was agreed. The DDA sets military activities and deterrence objectives in peacetime as well as military activities and defence objectives in crisis and conflicts against the two main threats of Russia and Terror Groups. In this framework an Allied Reaction Force (ARF) was established to form a critical component of the New NATO Force Model, which supports the DDA Concept. Starting from July 1, 2024, NRDC-ITA Headquarters has been chosen as ARF HQ for the next four years.
Emblem
When created NRDC-ITA assumed the insignia depicted on the cover page and below: a shield divided with a sword and an eagles head. The sword is based on the symbol adopted by the “Celere” Division during World War II and the eagles head represents the strength and the Headquarters’ ability to quickly deploy. The green border of the shield, include the international acronym NRDC-ITA and its Latin motto “Ubique Celere”, meaning “everywhere rapidly”.
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General
The arrival and reception of personnel assigned to NRDC-ITA HQ aims to ensure a smooth induction of staff into their divisional areas. In and out processing activities are required to ensure proper accountability and control of assigned personnel, to update the personnel database, and to ensure that all actions required by various internal branches are completed by the individual. Because effective sponsors are essential to integrating new personnel each Division or branch will assign a sponsor that will prepare all required documents no later than 72 hours before arrival.
Notification and In-processing (Pre-Arrival)
The J1 Branch must plan, control and coordinate the provision of personnel within the HQ. The overall responsibility for the reception arrangements of newcomers and outgoing personnel rests with their respective Branch. Therefore, ACOSs and XOs to DCOS will sign in/out processing forms to attest that all steps of the process were completed. Please contact your NSE / SNR and/or respective branch by phone or e-mail, at least 72 hours prior to your arrival so that they can schedule dates and times for your In-processing during regular service hours. The information should include name, rank, nationality, place of arrival, date, time of arrival, flight number (if applicable). The closest airport to the NRDC is Milano Malpensa (MXP) (15 km) and the second close airport is Milano Linate (LIN) (50 km). There are two train stations in Busto Arsizio, the Central one and the North one, both 5 kms far from the NRDC-ITA (HQ)
Instructions for Arrivals
When a newcomer arrives he/she must be picked up outside the UMB main gate by the sponsoring branch representative. The sponsor will escort the newcomer onto UMB and within the HQ building until he/she receives their security pass. New personnel must inprocess NRDC-ITA HQ J1 Branch 1 and their Senior National Representative (SNR) Regardless of nationality, all personnel must complete a standard Biographical Data Sheet (BDS), available on the J1-SPP. For all allied personnel the SNR must confirm individual data and request an “Attestato di Servizio”. The request must include an e-mail from the SNR regarding the future postings and a copy of the passport/national ID of the individual.
Once complete with the J1, incoming personnel must complete a programme of visits, per the in-processing form, that are arranged by the Sponsor Branch, as follows:
1. Spt Bde admin office: Newcomer delivers travel documents. Allied personnel report to respective National Support Element (NSE) or SNR.
2. Division/Branch Chief Clerk/Clerk: Review PE position Job Description (JD).
3. J2 Branch HQSO: confirm security clearance and issuing security passes for entering the HQ.
1 During deployments, the HQ J1 provides the Family Support Centre (FSC) with relevant information and the J1 also provides family contact information via the J1 database as required (with consent from the deploying service member).
4. Support Brigade: apply for NATO ID Card, MWA barcode on ID card, UMB Vehicle(s) pass (es), and fuel card.
5. Site Security Officer (SSO): issues NATO SECRET and NATO UNCLASSIFIED accounts.
6. Division/Branch Security Officer: receive security briefing and then sign ACO FORM 107.
7. J6: request CIS equipment (mobiles, portables, etc) as per JD and D&G.
8. UMB Infirmary: complete medical data collection. For Allied personnel, responsibility of medical supply rests with the Nation, and medical data will be given on a voluntary basis.
Initial Interview and Greetings COM NRDC-ITA will welcome the following newcomers:
1. DCOSs/ACOSs and SNRs during an office call, arranged by the sponsor branch, with the departing incumbent officer, if possible.
2. A consolidated list of arrival dates and times for incoming personnel as well as the Biographical Data Sheet for each of them will be provided by J1 Manning Section. Joint calls are usually held with outgoing personnel. All Allied Officers and NCOs are to be greeted and interviewed by their respective SNR. The sponsor branch must arrange: an incoming office call with the COS NRDC-ITA for SNRs/SO1s and above. a visit to the HQ Command Senior Enlisted Leader for all staff members.
Status of Forces Agreement (SOFA) between the Parties to the North Atlantic Treaty Organization (NATO) and Host Nation Italy, London 19 June 1951.
The SOFA and the subsequent Paris Protocol covers the military and civilian members of the allied nations living in the territory of another Party. According to the SOFA, military members with a personal ID-Card and individual or collective travel order do not need a passport or VISA to enter and stay in Italy. Civilians and all dependants (both militaries and civilians’) are required to have a VISA or a Permit to Stay
Residence Permit (Permesso di Soggiorno)
If your family members are non-EU national and are planning to come to Italy for short visits, business, tourism or study for a period not exceeding 3 months you are not required to apply for a residence permit.
If your family members are non-EU national and plan to come to Italy for a period exceeding three months, you must apply for a residence permit. If it is your first time in Italy, you have 8 days to apply for a residence permit. To obtain the issue of a residence permit you need the following:
• Application form
• Valid passport or any other equivalent travel document bearing an entry Visa, if required
• 4 recent and identical passport-size photographs
• Documents supporting your request for the type of residence permit you are applying for. If you are already in Italy and your residence permit is close to its expiry date, you must apply for renewal at least:
• 90 days before expiry date if your residence permit is valid for 2 years
• 60 days before expiry date if your residence permit is valid for 1 year
• 30 days before expiry date in all other cases.
The validity of your residence permit is the same as that indicated on your visa, i.e.:
• Up to 6 months for seasonal work or up to 9 months for seasonal work in the specific sectors requiring this extension;
• Up to 1 year if you are attending a duly documented course of study or a vocational training course;
• Up to 2 years for self-employment, open-ended employment and family reunification. Every citizen of the European Union has the right to move and reside freely in Italy or within the territory of another Member State other than that of which he/she is a national. Different formalities are required depending on the length of stay (exceeding three months or shorter stay). EU citizens who wish to stay in Italy for a period exceeding three months are only required to register with the local Anagrafe (Register Office). The residence permit, in conjunction with the fiscal code (codice fiscale) entitles you to ship your personal effects from abroad without paying duty or VAT, buy land/property, buy and register a car, open a resident bank account, apply for an Italian driving license, obtain an ID card, enter the national health system, and send your children to school.
For additional details, clarification and updates please refer to: https://www.poliziadistato.it/archivio/category/1777
Right to Residence (Residenza)
Right of residence for up to three months. EU citizens have the right of residence in Italy for a period of up to three months without any conditions or formalities other than the requirement to hold a valid travel document (i.e. identity card or passport). These provisions also apply to family members accompanying or joining the Union citizen, who are not nationals of a Member State, provided that they are holders of a valid passport or an entry visa where required, or a valid residence card as family member of a EU citizen. EU citizens and their family members report their presence in Italy when required. Right of residence for more than three months. EU citizens have the right of residence in Italy for a period of longer than three months if they:
• are enrolled at a private or public establishment for the purpose of following a course of study, including vocational training and have sufficient resources for themselves and their family members not to become a burden on the social assistance system and a comprehensive sickness insurance cover;
• are family members accompanying or joining a Union citizen who has the right to reside in Italy for more than three months.
Reporting your presence. EU citizens or their family members, depending on the length of their stay, can report their presence to a police office, filling out the relevant form. If they decide not to report their presence, they will be deemed to stay in Italy for a period exceeding three months, unless proven otherwise. Hence, EU citizens who intend to stay for less than three months are not subject to the obligation of reporting their presence or to any other formalities. In case your family members are entitled to apply for a “residenza” you need the following documents:
valid passport,
Visa for Italy
NATO certificate of duty (attestato di servizio – provided by the NRDC-ITA J1).
Then you must complete the declaration of residency form, to be picked up at your municipality offices (anagrafe). The municipality may require a declaration containing your family details from your national Consulate in Italy. After your application is received, you are given a certificate confirming your request. Please be aware that a local policeman will come to your house, in the days following your application, to verify your identity and home location Please refer to: https://www.poliziadistato.it/archivio/category/1777
Fiscal Code (Codice Fiscale)
An important action to start before or shortly after your arrival is obtaining an individual temporary fiscal code, Codice Fiscale, for the service member and family member. Codice Fiscale is an essential code that is mandatory to start contracts, telephone/mobile service, an apartment or house lease, utility services, bank accounts, insurance, etc. The following documents are required for all applying family members:
- Passport copy.
- “Attestato di Servizio” copy.
- AA4/7 application form.
The AA4/7 application is available at the local Revenue Agency (Agenzia delle Entrate). If required, an FSC/IFT staff member (see page 28) will support your Codice Fiscale request.
Vehicle Registration
Even if Paris Protocol guarantees the right to stay in Italy also without acquiring stable residential status, should you be willing to claim for it, after 60 days from the claiming date you will not be able to drive your vehicle with its original foreign plates. As per Italian law n. 132/2018, in this case, you have to re-register your vehicles with Italian plates before the expiring of said 60 days, otherwise fines will be applied by Italian Police forces. Feel free to ask to our Family Support Centre (FSC) and International Fellows Team (IFT) for help. International personnel assigned to NRDC-ITA, according to Italian law can temporarily import or purchase and register for the duration of their tour of duty in Italy, free of custom duties and valued added tax (VAT) in Italian IVA, a maximum of 2 privately owned vehicles (POV). Vehicles type, model, and related accessories eligible for VAT exemption are evaluated on a case by case basis by Italian Customs Agency of Varese. All vehicles temporarily imported into Italy or bought in Italy by eligible foreign personnel assigned to NRDC-ITA and their dependents must be registered at the U.S. Army Garrison Italy military base, Caserma Ederle, Central Motor Vehicle Registration Office (CMVRO). Registration is required (in accordance with the references/regulations below 2) to get an AFI registered number as well as an Italian plate number in order to receive an annual (after reregistration) fuel card for purchasing fuel. A NATO driving license will be issued at the driver’s testing office on Caserma Ederle. Once registered these vehicles cannot be exported or de-registered earlier than 90 days prior to the end or change of assignment (they can however be sold to another NRDC-ITA eligible person). In the event of early exportation or de-registration, applicable importation customs fee based on the fair market value of the vehicle at the time of exportation or de-registration will be requested (see NAVSUPPACT
NAPLES INSTRUCTION
11240.19G N338, dated 19 July 2010 of US Department of the Navy). Personnel may nationalize their vehicle and pay Italian importation and valued added taxes (30%) on the fair market value of the vehicle if early exportation is necessary following the above-mentioned reference-regulation. Detailed regulations can be found in the aforementioned document. The relevant application forms and information related to POV purchase and registration are available at the FSC/IFT
2 (A) NATO Status of Force Agreement (June 1951); (B) The Paris Protocol (August 1952) and his supplementary agreements; (C) Agreement between the Government of the Italian Republic and the Supreme Allied Commander in Europe (July 1961); (D) MoU between Italian Ministry of Infrastructure and Transport and USSSO (March 2003) regarding Italian cover plates and subsequent updates; (E) Italian Custom Circular 15/97 and 264D.
The following vehicle registration procedures are required if a service member shipped a vehicle to the Vehicle Processing Centre (VPC), which is on the same base as the vehicle CMVRO:
1. Vehicle arrival and license plate number: once notified by email that your vehicle has arrived, schedule an appointment to visit the CMVRO to obtain the license plate number (which is required to obtain vehicle insurance).
2. Request Insurance Card: call your insurer with the new plate number to set up or transfer insurance coverage for Italy.
3. Pick Up Registration & Plates: visit CMVRO with insurance paperwork and all other documents. Once registration fees are paid, 30 USD & 5 Euro, you will receive license plates and registration.
4. VPC Inspection: after receiving plates, return to the VPC to complete vehicle damage inspection.
5. License Plate Installation: then install license plates on POV prior to safety inspection. The Caserma Ederle Auto Skills Centre sells license plate holders for 5 USD each, front and rear.
6. Vehicle Safety Inspection: bring your registration paperwork, insurance ID and required safety gear (high-visibility vest, warning triangle and first aid kit) to complete the vehicle inspection. If the vehicle does not pass the inspection the owner is generally given 30 days to correct the mechanical faults and then complete a second safety inspection.
7. Vehicle Registration: Return to the Registration Office to submit safety inspection form.
8. Fuel Card: Once registration is complete visit the UMB Support Brigade fuel card office to obtain your fuel card.
For information and procedures regarding installation pass and vehicle registration at the CMRVO in Vicenza, see the IFT and/or visit http://www.home.army.mil/italy/index.php
Departure Instructions
The personnel out-processing checklist ensures a smooth departure for all assigned personnel. This form is available on the J1 SPP and it lists the Divisions and Branches required to complete out-processing before departure. The completed out-processing form is in custody within J1.
Departing personnel should ensure to address the following areas:
1. Personal documentation, including evaluations, travel documents, etc
2.Personal equipment, such as returning CIS equipment.
3. Security debriefings at HQSO, return security badge, return signed ACO FORM 107 to Division/Branch Officer.
4. MWA to close account(s) for NATO Benefits.
5. Closing NS & NU accounts.
6. Return NATO ID Card, Fuel Card and Vehicle(s) pass(es).
7. In case you have purchased VAT exempted vehicle(s) in Italy during your stay, upon your End-of-Tour and back to your country, Italian Customs Agency ask you to provide FSC/IFT, within 15/20 days, with the documents substantiating the registration of your vehicle in your country Public Automobile Registry (or equivalent) including documentation released by MVRO in Vicenza when you returned AFI/ITA plates. This will confirm to the Italian Customs Agency your vehicle export closing and related VAT exemption procedure.
Personal Documentation
All departing personnel must provide the following information to the G1/J1 Manning Section:
1. Date of departure.
2. Pre-departure leave or leave that will be taken prior to arrival at the next unit. This information must be registered in the Personnel Management Database.
3. Prior to departure, Italian personnel must report to Support Brigade HQ for any related Personnel, Security and Admin matters. All other personnel must contact their respective NSE/SNR to satisfy national requirements.
Personal Equipment
All equipment, such as Personal Load Carrying Equipment (PLCE), sleeping systems, etc., issued to an individual must be returned. Under no circumstances is equipment to be handed over directly to a successor or taken away without the permission of QM Spt Regt. Failure to do so will result in a bill against the individual or the relevant nation.
General
Normal duty hours are:
08.00 – 16.30 hrs Monday to Thursday (8 am – 4.30 pm); 08.00 – 12.00 hrs Friday (8 am – 12 pm).
Lunch breaks are to be taken between 12.00 and 14.00 (12 pm and 2 pm) for 30 minutes. Divisions and branches are to release personnel in shifts to ensure work within the headquarters is unimpeded.
Leave Rotation Period
In general, the Leave Rotation Period policy is applied, for both Italian and contributing nations personnel, according to Commander’s guidance and annual Training Activities Calendar (see NS Share Point Portal (SPP) for exact dates):
Divisions/Branches are to ensure a tailored organization able to perform daily work and cope with priorities responding to urgent requirements during these periods. Specific guidance is issued by COM NRDC-ITA, as required through the DOS, before the commencement of leave periods.
Days Off
In particular cases, a day off policy can be applied for NRDC-ITA (HQ). As a compensation for working activities performed on Sundays and public holidays or to allow long holidays/week-ends, COM NRDC-ITA may declare one or more days off, to be calculated within the annual leave of each individual according to national leave policy.
NATIONAL HOLIDAYS
General
National Holidays observed by Contributing Nations may be taken by military personnel of the Nation concerned, but are to be counted against the leave allowance for international absence. SNRs will liaise with the DOS Office to ensure that National Holidays are entered in the Headquarters Calendar. All SNRs will provide the DOS office with the updated annual holiday calendar for the following year in October of the current year. If non-Italian personnel miss a national day off due to headquarters commitments, a compensatory day off may be granted.
National Leaves Entitlement/Procedures
An individual’s leave entitlement is calculated based on national regulations and the control and accounting of individuals’ leave entitlement is a national responsibility. All questions regarding national entitlements or national leave procedures should be addressed to the relevant SNR.
Staff Absence/Definitions
The PE military staff remains eligible for normal/additional national annual leave entitlements. Whilst the authority to approve an absence rests with the international supervisor, SNRs remain responsible for the application of the respective national regulations. Relevant definitions are provided below.
1. Authorized Absence. Authorized absence is the term used to cover those officially recognized categories of absence for PE military staff on international duty, which are not classified as annual leave, pass or are not covered by these. Therefore, authorized absence covers only:
- Compassionate leave.
- Convalescent leave.
- NRDC-ITA’s (HQ) approved SNRs requests for excusal for national duties.
- NRDC-ITA (HQ) international/national holidays.
- Normal weekend stand down;
- Compensatory days off for shift-weekend workers or others as decided by Branch or Division chiefs in accordance with relevant national regulations.
3. Annual Leave. PE military staff follows national leave rules and remains eligible for normal/additional leave entitlements.
4. Special leave/Passes. PE military staff is eligible to obtain a temporary release from duty. Special leave will be authorized, if recommended, on a case-by-case basis, by the appropriate SNR. Such leave will only be granted for non-routine entitlements allowed by national regulations. The SNR will inform the supervisor of the individual at the first opportunity.
5. Authorization. With the exceptions of convalescent leave, absence under the terms of this policy and procedures is considered authorized only upon approval of the international supervisor or by his/her Deputy. Exceptionally, where circumstances dictate, compassionate leave authorization may be processed after the absence has commenced. However, in such cases it is to be expedited.
Barracks and military facilities historically host military units, regiments and detachments. They embody the historical traditions and values of their housed units. Personnel operating and residing within these units are, therefore, expected to observe ethical and moral principles, which directly derive from these traditions and values. This requires, in its simplest form, the adherence to regulations, and safety measures underpinned by discipline. This allows personnel and their units to meet the institutional tasks given to the Armed Forces. All personnel are to observe the rules within UMB, as outlined in this chapter.
Smoking Policy
- No smoking is allowed outside the smoking areas (applicable to military, on duty or not, and civilian personnel, including as visitors);
- Smoking indoors and inside all offices, clubs and dining facilities, is prohibited;
- The headquarters, building H, smoking area is at the rear of the building;
- When using smoking areas personnel should not stand on steps immediately in front of doors or outside the corridor between the smoking area itself and the EI-Net Café room;
- Dispose of all smoking material in appropriate ashtrays/waste bins;
- Personnel in uniform will not smoke when walking.
Traffic Regulations
- The use of hand-held phones or similar devices whilst driving or riding is prohibited and is considered a serious violation;
- Drivers who violate traffic safety rules and regulations, and thus endanger other road users, will incur penalties;
- All personnel must be aware of and adhere to posted speed limit, 20km/h, especially in the proximity of the Kindergarten due to the presence of children;
- Parking passes must be clearly displayed at all times within and outside reserved parking areas on UMB;
- Adhere to internal regulations concerning entrance, circulation and parking;
- Park in designated areas only;
- In accordance with national traffic regulations, safety belts are mandatory within UMB.
Civilian attire
Wearing civilian attire is allowed when entering and leaving the barracks, and during transit to and from residences.
Civilian attire for all personnel, families, and guests must be neat, clean, and adhere to the following guidelines at all times (including minimal manning):
1. Authorized: long trousers and shoes or boots only (men).
2. Not authorized:
Ripped clothes (all)
Long Shorts (included Bermuda), flip flops and/or sandals
3. Suitable physical training clothing is permitted in connection with physical activity.
4. Only for Italian personnel: the use of uniforms and equipment provided by Military Administration is mandatory, according to national rules.
5. Contributing Nation personnel should observe their national regulations and SNRs’ guidance.
6. Wearing military headgear is mandatory outside building H and it’s the Commander’s prerogative to authorize a “no-hat” policy during the summer period.
Saluting Policy
Military personnel will salute in accordance with their national military regulations.
Those saluted are expected to return salutes
Officers from all nations are to be saluted.
Weapons Policy
No weapons are authorized within the HQ, building H, with the exception of MP personnel.
Miscellaneous
Bags/luggage will not be left unattended and may only be left in designated areas within clubs, messes, or the gym;
Personnel in uniform must refrain from using mobile phones while walking, using a mobile phone is not an acceptable excuse for failing to salute or pay the appropriate respects.
DRESS AND UNIFORM
NRDC-ITA Insignia
All military personnel must wear the prescribed uniform for the day while conducting military business within UMB and its facilities. NRDC-ITA badges are to be worn by all NRDC-ITA military personnel. staff.
The fob badge is only to be worn with the following orders of dress, national and climatic variations accepted:
Barracks Working Dress (with shirt sleeve order in summer). This does not include Field Working Dress or pullover order.
Parade Dress.
Ceremonial Dress.
The fob is to be worn on the right breast pocket unless national or regimental dress regulations preclude this.
If a uniform does not have a breast pocket, the fob badge is to be removed from the leather fob and attached with a pin clip.
Shoulder Badge
These are to be worn on the upper left sleeve of the combat shirt only. The badge is to be positioned 2.5 cm below the shoulder seam.
General
Contributing Nations that have signed the NRDC-ITA Memorandum of Understanding (MoU)/Note of Accession (NOA)) have a Senior National Representative (SNR). SNRs are officially appointed by their national authorities with consensus with SHAPE/ NRDC-ITA (HQ). Accordingly, SNRs are recognized by COM NRDC-ITA, Chain of Command and Staff of NRDC-ITA (HQ) as the Point of Contact (PoC) to deal with routine national matters. The SNRs play a pivotal role in ensuring the multinational spirit of the HQ and maintaining a close relationship and contact with their respective MOD and national authorities. Of note, the rank of SNRs will vary based on the contributing nation.
Functions
The MoU specifically states the following:
See
NS Share Point Portal
General
NATIONAL SUPPORT ELEMENTS (NSEs)
The framework nation provides various degrees of administrative support with some nations having an NSE on UMB. For nations without an NSE FSC support will be more extensive. The NSEs are located in the ITA Support Brigade building. See below for contact information:
The Support Brigade is the HQ Support Unit. It provides command support, allowing COM and his staff to exercise command and control over the assigned divisions and Corps troops. The Support Brigade consists of the 1st Signal Regiment based in Milan, the 33rd Tactical and Logistic Support Regiment “Ambrosiano” and the Post company based in Solbiate Olona. Command support includes the provision of communication and financial support, the transport and building up of the NRDC’s deployable Command Posts (CPs), the establishment of a combined radio and satellite communication network. The Support Brigade's main task is to guarantee the Corps staff life support.
The 1st SIGNAL REGIMENT
The 1st Signal Regiment is based in the “SANTA BARBARA” Barracks in Milan and it is articulated in two Signal Battalions the “SPLUGA” and the “SEMPIONE”. The Regiment provides NRDC–ITA HQ with C4 support both in peace time and operations.
The 33rd TACTICAL and LOGISTIC SUPPORT REGIMENT “AMBROSIANO”
The Regiment has the specific task of providing life support to NRDC–ITA in peace and during operations. The main tasks assigned to the Regiment are: to guarantee the support in terms of Real Life and to assure all CPs’ defence, management and logistic support.
Commander’s Morale & Welfare Vision
My vision is to make NRDC-ITA the NATO assignment of choice by providing a wide array of services and activities that fulfil the expectations of the broadest spectrum of the NRDC–ITA international community possible, within available resources.
Morale & Welfare Mission
To maintain the individual’s morale, quality of life, and unit’s esprit de corps, and thereby support the NRDC-ITA mission by offering a programme funded by the community members, through their use of clubs, food service facilities, athletic and recreational facilities, skill developing facilities and other activities that generate funds in support of the Morale W elfare and Recreation programme.
Family Support Centre (FSC)
This tour at NRDC-ITA will include new experiences and challenges for you and your family. When you receive notification of an assignment to HQ NRDC-ITA, you should also be notified the name of the person who will be sponsoring you. This person could be a colleague already working at the Headquarters, or often the person you are replacing. Your sponsor will help you with your possible needs prior to your arrival at the Headquarters, particularly in terms of in processing related documents, possible assignment related issues and accommodation arrangements. If you have not been notified who your sponsor is, you should contact your NRDC-ITA branch. In terms of domestic arrangements (housing, Italian legal documents, families, schooling, etc), there are two options for assistance:
Your NSE at UMB (if applicable);
The FSC/IFT
FSC support includes:
- Arranging cultural and recreational events for the NRDC-ITA Community;
- Seeking special 'Good Deals" from the community and various national entities, which can be used by all families;
- Facilitating tax free procedures, easy understanding of purchase procedures and their implementation;
- Assisting with procedures to apply for child care at UMB "Nursery";
- Assisting with procedures to request the use of rooms/facilities of clubs in case of events;
- Language assistance for international NRDC-ITA personnel and their dependents;
- Assisting and advising on the search for a job for spouse and dependants.
The International Fellows Team (IFT) is part of the Family Support Centre inside Morale and Welfare Activity Office (MWA), in the NRDC-ITA Support Brigade. The IFT premises are located in the HQ barracks (Services building).
IFT helps NRDC-ITA International staffs with administrative and/or logistical challenges, as they transition to life in Italy, and assists their Family Members with routine matters.
As examples, IFT maintains contacts with the respective NSEs to tailor specific support for families during their assignment, especially during deployment of NRDC-ITA personnel.
Also, the IFT assists with matters concerning:
- Right to Residence
- Residence permit
- Housing and accommodation;
- Coordinating with Revenue Agency (Agenzia delle Entrate) procedures and document collection in order to obtain the fiscal code for international personnel and their dependents;
- Finding a suitable school;
- Finding suitable houses, with particular regard to establishing or modifying contracts and services;
- Assisting with insurance companies and banks;
- Finding local mechanics and contractors;
- Entering the National Health System, when requested by international personnel;
- Request for vehicle registration (USAG – Ederle Bks Vicenza) and purchase of vehicles in VAT exemption (in coordination with Customs Agency).
Support Requests
Personnel and families may contact the FSC and the IFT by telephone, e-mail or directly for assistance.
During duty hours 09.00 - 15.30 (9 am - 3.30 pm) from Monday to Thursday, and 08.3011.30 on Friday;
After duty hours and for urgent matters only, FCS and IFT can support NRDC-ITA International staffs, upon specific request.
Pets Policy
Introducing pets in the UMB is strictly forbidden for health and safety reasons, as directed by Base Commander.
Fiscal Privileges
The NRDC-ITA community is entitled to receive NATO benefits as stated in Italian Regulations NRDC-ITA establishes internal policy concerning fuel cards and rationing and sale of tobacco, alcoholic beverages, and the purchase of products from local economy through the MWA International Store (IS). These benefits are available for personal use of eligible NRDC-ITA members including National Support Elements
Procedures concerning privileges are reported in SOI 08.02.00 available within NRDC-ITA portal.
In order to enjoy NATO benefits NRDC-ITA personnel must fill in the NATO Benefits request form available within the NRDC-ITA portal. Once the request is approved by designated authority the incumbent goes to MWA Office Anagrafica (located in C1 Building) to finalize the check-in procedures and get the barcode which gives access to NATO benefits programme.
For Non-Host National personnel, through MWA FSC/IFT, before requesting the fuel card, the privately owned vehicle registration certificate (issued at Caserma Ederle) must be acquired.
For Host Nation Personnel:
- Assignment Order (Assunzione In Forza, issued by Spt Bde).
- Copy of car registration document (copia del certificato di circolazione del veicolo).
- Copy of car insurance certificate (copia del certificato di assicurazione del veicolo). During duty hours 08.00 - 16.30 (8 am - 4.30 pm) from Monday to Thursday, and 08.00-12.00 on Friday. Phone numbers: 0331-346602/05.
E-mail:
- anagrafica@mwanrdcita.it;
- anagrafica1@mwanrdcita.it
Once registered with MWA the service members will receive an individual bar code on the back of their NATO ID that can be used for each duty free commercial transaction at HQ selling points.
Special Orders and Commercial Agreements
The NRDC-ITA J8/Purchasing & Contracting Section has established Agreements with some external companies to allow eligible personnel to receive rationed goods under a tax free regime. A list of retailers, the MWA Agreements List, is available on MWA’s SPP or at M&W OFFICE noticeboards, located inside the Barracks, Building 2 and C1.
The purchase of the tax free items requires the following steps outlined in SOI 08.02.00:
1. Visit the shop to obtain a signed pre-invoice for the items you wish to purchase using the “Quotation Form/Preventivo/Estimate of Expenditure.” The form is available at M&W Office or on MWA’s SPP.
2. Bring the pre-invoice to the tax free selling point accountant in UMB Building 5 to pay for the items. See Picture 1 below for the office location.
3. Receive the payment receipt from the accountant, by email, in 24 hours time, then return to the shop to collect your item/s.
4. To complete each transaction return to the accountant office with a copy of the delivery note or transaction receipt within 10 days.
5. It is also possible to follow the same procedure in a digital way sending your purchase documents to taxfreeonline@mwanrdcita.it.
Info Point
An info point is located inside Building 5, ground floor right wing (picture 1), where qualified personnel are available to answer questions related to your purchases.
To receive tax-free fuel, gasoline and diesel, for vehicles in accordance with Italian Ministry of Finance directives (as explained in SOI 08.02.00), all eligible NRDC-ITA personnel must apply for the NATO Forces Fuel Card, provided by the FORAX System. The card is accepted as payment at ENI/AGIP stations and can be used directly at the fuel station by swiping or inserting the card in the POS terminal and entering the associated PIN code. Your fuel transactions will be invoiced bi-weekly if you have purchased your assigned fuel type within the limits of your monthly ration (for fuel type and ration availability, see SOI 08.02.00). Should you use your card for a different type of fuel or extra quota refuelling, you will be charged with the full gas station price with increased administrative fees (0,11 USD/litre approx.). The balance will be charged to your personal credit card that is linked to your NATO fuel card. Ensure the bank or card agency is aware of the link to your NATO fuel card and approves the authorizations. You will receive a monthly statement via e-mail. The fuel card can only be used in Italy, at all ENI/AGIP stations, and will work at operational selfservice stations 24 hours a day, 7 days per week.
Obtaining the NATO Forces fuel card requires filling out the application form and the credit card form and the Fuel Card regulation (available on the MWA WISE page) and then bringing the documents to the POL Point, located at Building C1, central wing, ground floor. Prior to submitting your fuel card request ensure vehicle registration, insurance, safety inspection, and method of payment are current since they prerequisites for activation. When a card nears the expiration date, the system will send an email notification one month prior. Provide the fuel card office with updated vehicle registration and insurance documents.
Tobacco & Alcohol Selling Point and PX Shop
It is possible to buy alcohol and tobacco obtained under inter-governmental agreements with Italian Ministry of Finance and with Italian Monopoly, as explained in SOI 08.02.00. In Building 36, the PX in picture 2, eligible members can pay for rationed items, then collect them in Building C1 ground floor, second door on the left. The PX also sells a wide range of tax-free products such as perfumes, cosmetics, bags, watches, sunglasses, toys, household goods, and wines. The sale is limited to a specific monthly amount per person. Opening hours:
Authorized payment methods are debit cards (strongly recommended), credit cards, and bank transfers.
The following documents are required for bank transfers (1% transaction fee is applicable):
- one copy of the bank transfer order (including name of the entitled buyer and name of the shop);
- Value of the transfer;
- Operation Reference Code (CRO).
Bank transfer account:
HQ NRDC-ITA MWA GESTIONE TAX FREE IT 21 W 03104 22800 000000 820645 DEUTITM1116.
For additional information, contact the manager at:
- Email: chiefbenefits@mwanrdcita.it
- Telephone: +390331/346573.
Nursery
UMB has a kindergarten, in Italian ASILO NIDO, to provide appropriate education/instruction for children from 3 months old to 3 years old. Enrolment is open for national and multinational staff members. Opening hours are 07.30 to 18.00 (7.30 am – 6 pm), from Monday to Friday. The nursery is also open one Saturday per month. The nursery has classrooms designated for art, games and music There are six classes with approximately seven children in each class, guided by eight teachers in total. A wide variety of toys and materials promote playing and individual development. Within this framework, the children learn to take their own initiative, expand their language as well as develop social skills and awareness.
Barbershop and Unisex Hairdressing
UMB also has Christian Catholic Chapel that is open 24 hours. Holy Mass is celebrated daily at 07.30 (7.30 am) on working days and at 12.00 (12 pm) on Sundays and religious festivities, in Italian. For the international community the Holy Mass is celebrated in Latin Thursday morning at 07.30 (7.30 am). For further information, please contact the FSC or the Chaplain internal tel. 6789 –6038.
A concessionaire hairdresser for men and women is located in building 11, near the PX Shop. The services of the hair styling salon range from basic regulation haircuts to extra glamour for that special event. The salon can be contacted at tel. 6809.
Opening hours:
- 07.30 - 17.00 (7.30 am – 5 pm) from Monday to Thursday - 07.30 - 12.00 (7.30 am – 12 pm) Friday.
MORALE,
Clubs and Dining Facilities
Within UMB there are three facilities serving breakfast and soft drinks, as well as lunch and/or dinner. Behaviour will remain formal, decent and clothes must meet the criteria of sobriety and decorum for both sexes. Both military uniform and civilian clothes are allowed. Each club has a specific dress code and therefore we recommended reading the internal regulation before accessing the facilities. In all facilities, shorts, sandals or slippers and sleeveless shirts are not allowed. The Commander of the Support Brigade manages these facilities through the FSC section. In particular the FSC:
- Coordinates all the services provided by the private company in charge of managing the facilities.
- Supervises the proper execution of the services and the compliance with all national regulations and the current rules. The facilities are located as follows:
Ponte di Goito Club
Located in building 9, close to the main entrance, the club is mainly dedicated to national and international formal events, ceremonies and work breakfasts, including tha availability of a restaurant for scheduled events
Located in building 6, close to the NRDC-ITA HQ building, the club is normally closed but available upon request to book with the FSC for small social events.
Monte Nero Club
Summer Garden
The summer garden is in Building 33, close to the infirmary, with a room for social events. Three single rooms and a double room are also available for lodging. Bookings for the room and lodgings are available via the FSC.
Summer Garden BBQ Area
A BBQ Area is located beside the Summer Garden lodge, available both for official and private events. For Information and booking see the FSC.
UMB Garden City
A Garden Area is located just on the right of the UMB main entrance, available for relaxing and leisure time with kids. For Information see the FSC.
Post Exchange (PX)
Located in Building 36 and offering the sale of various goods and rationed items as explained earlier in this document and in SOI 01.04.00.
Opening hours:
- 10:00-18:00 (10 am – 6 pm) Monday and Thursday.
- 08:30-14:30 (8:30 am – 2:30 pm) Friday.
AGENCIES ON
Insurance
BARRACKS
Laundry service
A laundry service is available inside the barracks with automatic washing and drying machines and a detergent dispenser. The laundry is open 24/7 and is located just beside the Chapel. The service is a payment one and coins (0.50, 1 and 2 Euro) or bills (5 or 10 Euro) are accepted and the system provides change.
Located in building 11 there is a local office which offers insurance services by Vittoria Assicurazioni that offers insurance services Mon-Wed from 09.30 to 13.00 (9.30 am - 1.00 pm). Further information are available at the entrance of the facility.
NRDC-ITA has also an agreement in place with Unipol insurance company; detailed information can be found in the agreement list or through the FSC/IFT.
ATM
A Deutsche Bank ATM is located in building 11, between the barber shop and the IFT. The POC for the ATM is the HQ Support Coy (RAS).
NRDC-ITA has also agreements with some banks offering services with special rates and conditions.
Detailed information can be found in the agreement list or through the FSC/IFT..
Sport Board and Recreational Board
The Morale and Welfare programme supports a variety of sports through the Sport Board for NRDC-ITA members, subordinate units and dependents. Different social activities are available through the Recreational Board. For detailed information about the different sport activities or to suggest a new sport club, please contact the Sport Board point of contact tel: +39 0331-345580 (Chairman) and +39 0331-345337 (Secretary). Please join one or more clubs to support your fitness and well-being. Below, please find a list of the different current Sport Clubs:
- MOUNTAINEERING
- GOLF
- RUNNING
- SAILING
- SCUBA DIVING
- SHOOTING
- SKIING AND SNOWBOARDING
- SWIMMING
- TENNIS
- MARTIAL ARTS
NISIC is a recognized voluntary membership association within the NRDC-ITA Morale & Welfare Activities Programme. Every spouse or partner (also male) who holds a NATO ID-card can be a member
After an international move, or even a national one, families face numerous challenges associated with moving Joining NISIC is an excellent opportunity to help decrease the stress of moving and integrating into a new community. NISIC provides advice and offers the opportunity to establish new amicable relations, providing occasions to relax with people part of the same community
NISIC organizes several activities and multinational events to bring together people present at NRDC-ITA by fostering good relationships and mutual understanding. Examples are fund raising for charity, courses with recreational aim, Coffee mornings, cultural trips, cooking sessions, visits to outlets centres, local markets etc. Joining NISIC is free and joining does not require attendance at all NISIC events.
So, to those who are still considering whether to join or not, the current members would like to say, “What are you waiting for? Hurry up! We all look forward to meeting you!”
Please contact us at: nisicita2019@gmail.com
DRIVING IN ITALY: TRAFFIC RULES AND ACCIDENT GUIDE
General
A valid driver’s license from any country of the European Union (EU) is valid in Italy. For other countries that are not members of the European Union, such as the United States or and Turkey, the US Army base at Caserma Ederle, near Vicenza, will issue a SETAF NATO driver’s license Please note the SETAF NATO driver’s license is not valid in all of Europe so an International Driver’s Permit or License may also be required.
Safety
- Vehicle safety and emergency equipment must be up to date
- Seat belts are mandatory for the driver and all passengers
- Drivers should maintain a safe distance to other vehicles, to avoid collisions.
- Dimmed headlights must be used on two lane motorways.
- In Italy one should keep to the right; the left lanes are for overtaking.
- Do not drive in emergency lanes.
- The maximum authorized speeds:
• Highway: 130 km/h (81 mph)
• Major suburban road: 110 km/h (68 mph)
• Secondary suburban road: 90 km/h (56 mph)
• In inhabited area: is 50 km/h (31 mph).
- During the winter season, October to April, the use of winter tires or the use of snow chains is required.
- The use of mobile phones while driving a vehicle is illegal in Italy.
- Driving is NOT permitted with a blood alcohol content of more than to 0.5 grams/litre Penalties for driving under the influence of alcohol and other inhibiting substances are severe.
Motor Fuel
Gas stations in Italy are mostly self-service, with some unmanned stations. “Benzina” is unleaded gas, and “gasolio” is diesel. Note that diesel fuel typically costs less than unleaded gas.
Manned gas stations are generally open from 7:00am until 7:00pm, with an extended midday break lasting from roughly 12:20-3:30pm. They are also often closed on Sundays, although on major highways all gas stations are open 24/7.
The unit of measurement you buy gas is the litre, which is far smaller than a gallon (1 gallon =4,54litres).
Highway Tolls
If you travel via highway, you will have to decide how to pay for the toll at each exit.
Three payment methods are accepted:
Cash at the manned/self-service booths.
Credit/Debit/ATM Card or VIAcard the VIAcard is available at the “AUTOSTRADETelepass” shop, at some dedicated highway entrance and allows you to bypass the face-to-face toll payment booths and the spare change shuffle by using the less-frequently travelled “CARTE” lanes.
UNIPOLmove-TELEPASS The device is to be contracted and rented from AUTOSTRADE-Telepass. It is to be displayed on your front windshield and as you drive through one of the authorized TelePass lanes, a machine scans your pass and automatically deducts the charge from your account.
For costs and conditions see www.autostrade.it .
What to do in case of an accident
Stop immediately
Put on a reflective jacket before leaving the vehicle.
If the vehicle is blocking the road, use hazard lights and place a warning triangle (triangolo di emergenza) at least 30 m from the scene to warn oncoming traffic.
In case of injuries or fatalities, make sure the injured person(s) are protected from the traffic, avoid moving them; do not administer any drink or medicine
Call the Health Emergency line (Emergenza Sanitaria): 118
If needed call the Emergency Aid line (Soccorso Pubblico di Emergenza): 112.
Provide clear details about the location of the accident and what happened, the type and number of vehicles involved and the number of injured people so that the emergency services may find the site easily and are properly prepared.
Wait for the emergency services.
Highways have red SOS free phones every two kilometres. These free phones have at least two buttons, one to request medical help (Soccorso Medico) and another for road emergency (Assistenza Stradale). Push the appropriate button and wait for the green light, or for the confirmation message. Wait close to the SOS box.
When the police arrive, they will provide help for the injured, re-establish traffic flow, gather all the necessary information about the accident and write an accident report.
In the event of an accident with no serious injuries, and if both drivers agree on the facts, there is no obligation to contact the police. However, all parties must still complete the accident report in order to benefit from insurance.
Vehicle Accident Report
When the accident happens between two vehicles only and if there is no physical injury, then both parties may revert to an amicable procedure (Constatazione amichevole d'incidente see enclosure 1) and fill in the blue document (modulo blu) of the Convention for Direct Indemnity (CID, Convenzione Indennizzo Diretto). This document is provided by the insurance company and should be kept in the car. The following accident details should be included:
- Name of the people involved in the accident
- Details of the insurance companies
- Registration plates of the vehicles involved.
- Circumstances and description of the accident.
- Signature of both drivers.
A copy of the accident report must be sent to the insurance company within three days, and the car must be kept at their disposal for inspection. The insurance company then has ten days to assess the damages, and must pay within 15 days. If the insurance company disagrees with the amount of work to be done on the car, it will pay a provision based on estimation (offerta di risarcimento); the difference can be claimed later on.
As of 2004, under certain circumstances, the "amicable procedure" is also valid, where there have been injuries:
- The vehicle in which the injured person has travelled is damaged
- For each injured person, damage to the person (physical damage, moral damage, material damage and medical fees) does not exceed the amount of €15,000
Finally, when you contact 112 for emergencies a report on the accident or incident will be forwarded to the NRDC HQ Military Police (MP). The next duty day after the incident or accident, please also contact the HQ MP’s to confirm command awareness and to help with any future possible complications. The phone numbers for the MP’s are listed in the emergency numbers section of this guide.
MEDICAL
General
In accordance with the Memorandum of Understanding, NRDC-ITA provides its personnel and UMB visitors with a free-of-charge first aid medical service during duty hours. In order to establish a basic medical record of each personnel working at UMB, newcomers will be asked to fill out a medical information form (anamnestic record) to be filed at Barracks Medical Treatment Facility (MTF). This form is to be inserted in the In-processing routine.
1. The infirmary (Role1 MTF) is run by ITA Army medical officers, nurses and health care supporting elements in close coordination and cooperation with Italian civil health care services
2. The MTF provides free of charge
(1) First Aid
(2) General consultations and directions (with appointment)
(3) Medical advice, pharmaceutical prescriptions (subject to payment of “ticket”, a little amount of euro to be paid at the ASL) and specialist consultation requests (when needed).
(4) Dental checks (with appointment).
Non-ITA Personnel Additional Medical Support
1. With a request from an SNR the UMB MTF can provide, within its means and capabilities, some additional medical support to international personnel, such as:
(1) Vaccinations.
(2) Blood and urine samples
(3) Dental care
(4) Appointment for specialist consultations/instrumental exams at the Military Hospital in Milan.
2. In certain cases some payment would be requested from the using nation.
Family Medical Support
Also parents and first grade relatives may be provided the same medical services offered to the UMB employees if the services are within its means and capabilities. Personnel are strongly recommended to fill out and always bring with them a personal medical information booklet in order to allow first aid personnel to know important medical data in case of unconsciousness. This advice is even more crucial during deployment, and also during exercises.
Health and Medical Information
Contact the Agenzie Sanitarie Locali – (ASL) for information about doctors or medical facilities in other areas within our jurisdiction: http://portale.fnomceo.it. Additionally, the FSC is also available to provide assistance as required.
Hospital Service in Italy
A list of major hospitals in Milan and Varese Province are provided in the following pages Medical facilities in Italy are adequate for emergencies that may arise. Public hospitals are operated by the National Health Service, and charge flat, all-in-one rates depending on a diagnosis-related group (DRG) classification. These rates typically include all medical services, surgery (if applicable), bed and board, etc. Residents of Italy, covered by the National Health Service (and their dependents) will be provided hospital services free of charge. Visitors, or persons not enrolled under the National Health Service plan, are expected to pay hospital charges in full and then claim a reimbursement from their insurance carrier, if applicable. Some hospitals do not take credit cards; however, some may agree to bill patients after discharge. There are also a number of private hospitals and clinics offering a wide range of medical services. Their charges, although variable, are generally higher than those applied by public hospitals.
Medical Emergencies
In case of an emergency, head for the nearest hospital. All general and regional hospitals have emergency departments, which operate 24/7. To call an ambulance, or if you are in need of immediate medical attention, dial 118/112 (toll free) from any telephone in Italy.
General Health Information
The level of community sanitation is high in Italy with adequate sanitation and sewage systems. While there are no unusual features or special health risks, persons suffering from, or susceptible to, allergies or respiratory diseases, may require proper medication.
Registering for Healthcare in Italy
In order to register for the National Health Service (Servizio Sanitario Nazionale) the following four documents are required:
- Residency document (available from the local Comune)
- “Stato di Famiglia” document (available from the local Comune in order to register other family members);
- “Codice Fiscale” (available from the Agenzia dell'Entrate);
- Identity Card (available from the Comune).
Present yourself at the local ASL You will have to select a family doctor (it is recommended to have researched and chosen one beforehand). Having registered, you will be given temporary documents allowing you to visit a doctor and access health services, while you wait for your Health Card (Tessera Sanitaria) to arrive. Other than emergency treatment, all medical treatment starts with the family doctor. Once the doctor has suggested a course of action, you will be given a prescription (Ricetta) (paying a little amount of money called “ticket”) which allows access to medicines from pharmacies, hospital tests or visits to a specialist. Visits to a hospital will require registering at the reception desk holding the following documents: ID card, prescription and Health Card. Emergencies are dealt with at the Emergency department “Pronto Soccorso” department at the hospital.
General Hospitals (with Emergency Rooms) in the NRDC-ITA Area
OSPEDALE "NIGUARDA"
Piazza Ospedale Maggiore 3, Milan - www.ospedaleniguarda.it tel. +39 02/64441, emergency room: tel. +39 02/64442496. Poison Control Center: tel. +39 02/66101029
OSPEDALE MAGGIORE ("POLICLINICO")
Via F. Sforza 35, Milan - www.policlinico.mi.it tel. +39 02/55031, emergency room: tel. + 39 02/55033255. The Hospital includes:
- “MANGIAGALLI” INSTITUTE, maternity hospital specialized in “neonatology”, Via della Commenda 12, Milan - tel. + 39 02/55035503 which also has a centre for victims of rape (“SOCCORSO VIOLENZA SESSUALE”, tel. +39 02/55032489, e-mail svs@policlinico.mi.it).
- PRONTO SOCCORSO ODONTOIATRICO, a clinic for dental emergencies, Via della Commenda 10, Milan - tel. +39 02/55032514, open 8 am to 8 pm, Monday/Friday, 11am/1pm, Saturday/Sunday
OSPEDALE "FATEBENEFRATELLI" specialized in ophthalmic emergencies
Piazzale Principessa Clotilde 3, Milan – tel. +39 02/63631
OSPEDALE “MACEDONIO MELLONI”
Via Macedonio Melloni, 52 Milan – for both: tel. +39 02/63631. Emergency room: medicine/surgery, tel. +39 02/63632442. Website: www.fbf.milano.it.
OSPEDALE "SAN CARLO"
Via Pio Secondo 3, Milan - tel. +39 02/40221. Emergency room: +39 02/40222900, +39 02/40222938. Website: www.sancarlo.mi.it.
OSPEDALE "SAN GIUSEPPE"
Via San Vittore 12, Milan - tel. 0285991. Emergency room: + 39 02/85994532
Website: www.sangiuseppe.eu
OSPEDALE "SAN RAFFAELE"
Via Olgettina 60, Milan - tel. 0226431. Emergency room: +39 02/26432741.
Website: www.hsr.it.
OSPEDALE "SAN PAOLO"
Via di Rudinì 8, Milan - tel. 0281841. Emergency room: +39 02/81844250. Website: www.ao-sanpaolo.it.
OSPEDALE "LUIGI SACCO"
Via G. B. Grassi 74, Milan - tel. 0239041, emergency room: +39 02/39043051. Website: www.hsacco.it.
OSPEDALE "LEGNANO"
Via G. Paolo II , Legnano - tel. +39 0331449111.
OSPEDALE di Circolo Macchi VARESE
Viale Luigi BORRI 57, Varese – tel. +39 0332278111
OSPEDALE DI VARESE
Via Michelangelo Buonarroti 57, Varese – tel. +39 0332278111.
OSPEDALE "BUSTO ARSIZIO"
Via Arnaldo Da Brescia 1, Busto Arsizio – tel. +39 0331699605 emergency room.
OSPEDALE "GALLARATE"
Via Angelo Bellini 29, Gallarate – tel. +39 0331751111
Specialized Hospitals in the NRDC-ITA Area
ISTITUTI CLINICI DI PERFEZIONAMENTO (website: www.icp.mi.it) – a large University hospital in Milan, comprises several specialized clinics, including:
OSPEDALE DEI BAMBINI "VITTORE BUZZI" (Children's hospital)
Via Castelvetro 32, Milan emergency room: tel. + 39 02/57995363.
ISTITUTO ORTOPEDICO "GALEAZZI"
Via Galeazzi 4, Milan tel. +39 02/662141. Orthopedic clinic. Website: www.galeazzi-gsd.it.
FARMACIA LIBERTY del Dr. Borellini Giuseppe e C. Snc
Address: Via Mameli, 27
Phone number: +39 0331/632043;
FARMACIA MAZZUCCHELLI di Mazzucchelli Franco & C. Snc
Address: Via F. Cavallotti, 4
Phone number: +39 0331/320756;
FARMACIA Paroni Gianluca
Address: Via Lonate Pozzolo, 33
Phone number: +39 0331/622476;
FARMACIA Perina Giuseppe Maria
Address: Via Dante, 2
Phone number: +39 0331/632794;
FARMACIA S.S. Apostoli Sas di Maria Ruffinelli
Address: Via Genova, 18
Phone number: +39 0331/636265;
FARMACIA San Giovanni Snc dei Dr. G. De Ambroggi e P.l. Malacrida
Address: Piazza S. Giovanni, 6
Phone number: +39 0331/631633;
FARMACIA Sant'Anna di Dott. Refraschini Danilo
Address: Via Comerio, 1
(locality: Villaggio S. Anna)
Phone number: +39 0331/684062;
FARMACIA Tre Ponti Snc di Dott. Giulio Pistoletti & C.
Address: Viale Cadorna, 31/B
Phone number: +39 0331/620062;
Pharmacies in the Solbiate Olona Area
FARMACIA San Francesco - Amadeo E. & C. Snc
Address: Viale Vittorio Veneto, 2
Phone number: +39 0331/649637;
EDUCATION FOR DEPENDANT CHILDREN
General Information about Public Education in Italy
The foundation for the current education system was established in 1946, when Italy became a parliamentary republic. Since then, state education has formed the backbone of the national didactic system. Compulsory school, from ages 6 to 16, is tax exempted, without registration fees. From ages 16 to 18, a registration fee of roughly 20 euros is required. Children who were not born in Italy, receive free public education, even after the end of compulsory school and even if they are regular Italian residents. Third level education in Italy, just like primary and secondary, is mostly public. There are a number of private universities, some of them, such as Università del Sacro Cuore and Università Bocconi, both in Milan, are world renowned. Many public universities are prestigious, examples include Pisa, Pavia, Padova, and Bologna. In public universities, fees are usually divided in a fixed tax to be paid to the State and tuition fees due to the university. The latter are usually calculated on the basis of the student's, or family income. However, public university fees are never more than 2500 euros per annum. Private universities may charge more than public universities.
Primary Education
Scuola primaria (primary school), also known as scuola elementare, is commonly preceded by three years of non-compulsory nursery school (or kindergarten, "asilo"). Scuola elementare lasts five years. Until middle school, the educational curriculum is the same for all pupils: although one can attend a private or state-funded school, the subjects studied are the same (with the exception of special schools for the blind or the hearing-impaired). The students are given a basic education in Italian, English, mathematics, natural sciences, history, geography, social studies, and physical education. Some schools also learn Spanish or French, musical arts and visual arts. Usually students start Primary School at the age of 6, but students who are born between January and March and are still 5 years old can access primary school early; this is called Primina For example, a student born in February 2002 can attend primary school with students born in 2001.
Secondary Education
Secondary education in Italy lasts 8 years and is divided in two stages: Scuola secondaria di primo grado (Lower secondary school), also broadly known as Scuola media, which corresponds to the Middle School grades, and Scuola secondaria di secondo grado (Upper secondary school), also broadly known as Scuola superiore, which corresponds to the high-school level. The Scuola secondaria di primo grado lasts three years, roughly from age 11 to 14 The Scuola secondaria di secondo grado lasts five years, roughly from age 14 to 19. Every tier involves an exam at the end of the final year, called esame di maturità, required to gain a degree and obtain access to further university education. While students in lower secondary school stay in their classroom for most of the time, during physical education they go to the gym for example, in high school they will be the one to move from the
classroom to the laboratory, but the teacher still has to move from one classroom to another if the lesson is not held in a laboratory. In the lower middle school pupils start school at 8:00 AM and finish at 2:00PM (Although they can start later, they always have to attend school for at least five hours, with some differences based on the days they attend), while for high school, depending on the school, they attend school 5 to 7 hours a day based on the day of the week and the exact choice of school. Most schools have 10 minutes of recess, although high school students have 15 to 30 minutes depending on the length of their school day. For historical reasons, there are three types of Scuola secondaria di secondo grado, subsequently divided into further specialization. Currently all of the secondary schools in Italy have most of the structure and subjects in common for the first two years (Primo biennio)(such as Italian grammar, history and mathematics), in the last three years(Secondo biennio e quinto anno, or triennio) most subjects are peculiar to a particular type of course i.e. ancient Greek in the Liceo Classico, business economics in the Istituto tecnico economico or scenography in the Liceo Artistico) but subjects like Italian, English and mathematics are still taught:
• Liceo (lyceum), the education received in a Liceo is mostly theoretical, with a specialization in a specific field of studies (humanities, science, or art).
• Istituto tecnico (technical institute), the education given in an Istituto tecnico offers both a wide theoretical education and a specialization in a specific field of studies (e.g.: economy, humanities, administration, law, technology, tourism), often integrated with a three/six months internship in a company, association or university, during the fifth and last year of study.
• Istituto professionale (professional institute), this type of school offers a form of secondary education oriented towards practical subjects (engineering, agriculture, gastronomy, technical assistance, handicrafts), and enables the students to start searching for a job as soon as they have completed their studies, sometimes sooner, as some schools offer a diploma after three years instead of five, although it is considered a lower level of school compared to the others.
Any type of secondary school that lasts 5 years grants access to the final exam, called esame di maturità or esame di stato; this exam takes place every year between June and July and grants access to university.
In 2013, The Programme for International Student Assessment, coordinated by the OECD, ranks the Italian secondary education as the 21st in the world
Higher Education
Italy has a large and international network of public and state affiliated universities and schools offering degrees in higher education. State-run universities of Italy constitute the main percentage of tertiary education in Italy, and are managed under the supervision of Italian's Ministry of Education. Italian universities are among the oldest universities in the world. In particular the University of Bologna (founded in 1088), University of Padua, founded in 1222, and the University of Naples Federico II, the oldest public university in the world, are the oldest state universities in Europe. Most universities in Italy are state-supported. There are also a number of Superior Graduate Schools (Grandes écoles) or Scuola Superiore Universitaria, offer officially recognized titles, including the Diploma di Perfezionamento equivalent to a Doctorate, Dottorato di Ricerca i.e. Research Doctorate or Doctor
Philosophiae i.e. Ph.D. Some of them also organize Master's degrees. There are three Superior Graduate Schools with "university status", three institutes with the status of Doctoral Colleges, which function at graduate and post-graduate level. Nine further schools are direct offshoots of the universities (i.e. do not have their own 'university status'). The first one is the Scuola Normale Superiore di Pisa (founded in 1810 by Napoleon as a branch of École Normale Supérieure), taking the model of organization from the famous École Normale Supérieure. These institutions are commonly referred to as "Schools of Excellence" (i.e. "Scuole di Eccellenza").
National, International Schools and respective points of contact
NRDC-ITA MWA has several agreements with various schools in the area. Contact or visit the FSC to receive further information and assistance. Below some useful addresses.
- BRITISH COLLEGE (Gallarate) - Phone 3358088800, email paoladiana@britishcollege.com (KINDERGARTEN);
Conservazione dei beni culturali (conservation of cultural properties)
Scienze della formazione primaria (sciences of primary education), necessary for teaching in nursery or primary schools
6 years, only for:
Medicina e chirurgia (medicine and surgery)
Odontoiatria e protesi dentaria (dentistry)
Dottorato di ricerca (PhD)
Diploma accademico di formazione alla ricerca
3, 4 or 5 years
Diploma di Perfezionamento)
General
Since there is no on-base housing in UMB, NRDC-ITA members and families live in the surrounding communities. There are several factors to consider in making a housing decision. A sum equivalent to one or two month’s rent as deposit may be required when signing the contract. The deposit is generally refunded after subtraction of the cost of any necessary repairs when leaving the home Houses available for rent can range from large individual houses with gardens to newly-constructed houses (row/town houses). When using a real estate broker to rent a house, the fee for services is normally up to two times the monthly rent. This is negotiable, but only before the agent finds a house. Some Italian houses and apartments may not have closets, light fixtures or kitchen facilities. When moving out, the living quarters must be left in the same condition as arrival. For example, if the interior was completely repainted before arrival, a new painting must be applied before departure, usually at your own expense. Unless your contract states differently, or a special agreement exists, the normal term of notice of termination in Italy is three months.
Utility Services and Contracts
Coordinate with your housing agency to confirm who will open utility services, including gas, electricity, internet, phone, water, etc. Please contact FSC for support.
Real Estate Agencies
As mentioned, NRDC-ITA does not have any real estate agency within its facilities at UMB. Nevertheless, NRDC-ITA has established a positive relationship with agencies in our area and has agreements in place with some of them. Before contacting an agency, we kindly ask you to contact the FSC/IFT for any further information.
Transportation in Lombardy
There is a relatively dense railway network connecting cities and towns in Lombardy, although the layout is intricate and getting from one place to another may not be straightforward. You should be able to reach your destination within 1 or 2 hours by train. Otherwise, buses and minibuses link important destinations, especially those popular with tourists. Hubs are usually in regional centres, as well as near major railway stations and airports; you can try to change there if there are no direct connections. The regional train network is entirely managed by Trenord. Regione Lombardia offers a good travel planner that lets you query the whole public transportation system.
The railway company Trenord offers some good travel packages, under the Trenord Free Time name. The package usually includes a ticket to an attraction or a trip proposal and a train ticket to get to the destination. Most of them are really useful only if you depart from Milan. It's worth exploring the offers as they can also suggest new or lesser known itineraries that you may like.
Public transportation in Lombardy is meant to be complemented with bike and car sharing services that may go into the Limited Traffic Zones (ZTL in Italian) of the historic center without any trouble.
As the Autostrada A4 runs across Lombardy, with the road system radiating from its junctions, you can get around by car as well. The A4 frequently gets congested though and traffic jams can be long and excruciating, especially around Milan. Be aware that Italians drive fast and make no allowances for foreigners, so be sure you can navigate in hectic traffic with occasional displays impatience from other drivers. Milan, Bergamo, Varese and Brescia have efficient and extensive public transportation systems.
Transportation in Milan Area
Milan’s public transportation system connects across the city Centre, making it easy to get around the city’s most popular attractions.
Milan and its surrounding area have a well-developed network of public transport. The transport company ATM includes 4 subway lines (red, green, yellow and blue lines), trams and buses. The waiting times are brief during the day. Tickets can be used for the subway, buses and trams Transfers between different lines are possible, often in less than 90 minutes. Tickets are available via the ATM app, in many bars, newspaper stands, tobacconists (tabacchi) and at all metro stations.
Official website transport companies Milan: www.atmmi.it
- A single journey costs 1.50 € and is valid for 90 minutes
- Ticket for luggage: 2,10 € for 90 minutes
- A 10-card (carnet) costs 13.80 € for a 90 min ride
- 24-hour day ticket: 4,50 €.
- Evening ticket from 8pm: 3.00 €.
- 48-hour ticket: 8,25 €.
Exhibition Transport Tickets (Rho Fiera):
- A single journey costs 2,35 € and is valid for 105 min
- Round-trip ticket: 5,00 €.
- Day ticket: 7,00 €.
Milano Card-Milan City Pass
Milano Card is the Milan City Pass, which offers free public transportation and free or discounted entry to over 500 Milan tourist attractions, including Milan museums, shops and restaurants. For more details, please visit www.milanocard.it
Milan’s Bus and Tram System
Milan’s public transit system offers more than 80 eco-friendly bus routes. We recommend traveling with bus 94, which circles the city Centre and popular tourist highlights. Also useful: a night route has recently been introduced. It follows the stops along the metro when it is closed. When you want to get off the bus, push the button to alert the conductor… before you arrive at the stop! The tram, meanwhile, is a classic, fun way to see the city. These orange-and-yellow or green trams offer service at night as well but be prepared to wait for a long time. Trams 2, 4, 14 and 16 are the most central, all passing by Piazza Duomo. When travelling by either bus or tram, please do not forget to validate your ticket as soon as you board.
Using Milan’s Rail System for short day trips in northern Italy
Milan’s train stations are a good starting point for day trips and for discovering northern Italian gems by train. The Lago Maggiore and Lago di Como lake regions are easy to reach by the Trenord commuter rail from Cadorna FN and Stazione Centrale railway stations. You can also reach nearby mountains, smaller towns like Pavia, Bergamo and Cremona, and larger cities like Bologna, Genova, Turin and Venice.
Arriving by plane
Milan has three airports: Malpensa (MXP), the second biggest in Italy due to the sheer number of passengers and Linate (LIN), which covers short and mid-range national and international flights.
Both are well connected to the city Centre and the rest of the province by trains, bus and taxi. Furthermore, they offer tourist information offices, car rental services, quality shops and restaurants for whoever has to spend more time at the terminals.
The third airport is Orio Al Serio (BGY), close to Bergamo, about 50 km from Milan, served by several shuttle buses. Several airlines fly to Orio Al Serio, both from abroad and domestically, especially low cost airline companies. Orio Al Serio is smaller, but still has a duty free area, lounge, food court and a convenient outdoor parking space. There is also a parking area with shuttle service close to the airport.
Milan MALPENSA Airport (MXP)
Milan Malpensa Airport is Northern Italy’s most important international air hub. It is located 48 km northwest of Milan and can be easily reached using both public transportation (bus and train) and private means. The airport has two terminals with a free shuttle service between the two terminals, active 24 hours a day, passing every 7 minutes during the day and once every 30 minutes during the night (from 22.45 to 05.15).
Services: cafés and restaurants, boutiques and shops, currency exchange agencies and tax refund offices, banks, travel agencies/train and bus ticket offices, drugstores, first aid, Baby Pit Stop breastfeeding area at Sala Amica, Ecumenical Church, parking lot, fast track, VIP lounge and Wi-Fi connection.
Web: www.milanomalpensa1.eu
Web: www.milanomalpensa2.eu
Milan LINATE Airport (LIN)
Milan Linate Airport is 7 km from downtown Milan. It is well connected via public and private transportation and offers plenty of services.
Services: cafés and restaurants, boutiques and shops, luggage and wardrobe deposits, currency exchange and tax refund agencies, banks, post office, travel agencies/train and bus ticket offices, drugstores, first aid, Baby Pit Stop breastfeeding area at Sala Amica, chapel, parking lot, fast track, VIP lounge and Wi-Fi. Web: www.milanolinate.eu
Bergamo ORIO AL SERIO Airport (BGY)
Bergamo Orio al Serio International Airport is 45 km away from Milan and can be easily reached from any part of the region.
Services: cafés and restaurants, shops, luggage deposits, currency exchange agencies, banks, tourism office, drugstores, Church and VIP lounge.
Web: www.orio.it
Transportation in Varese Area
Varese
Transportation
More info on
The most used form of transportation in Varese is the private vehicle, followed by the local public transport. The A8 motorway connects Varese with Milan. The city also has a Ring Road System: Varese's Ring Road consists of three roads currently in operation and one more under construction (North Ring Road). The currently operating roads of Varese’s Ring Road System are the East Ring Road, a double lane road managed by ANAS; South Ring Road, a double lane road managed by Autostrada Pedemontana Lombarda; North East Ring Road, a single lane road managed by ANAS.
Many important state and provincial roads pass through Varese. The city is served by three railway stations:
- Varese FS, managed by Centostazioni and RFI SpA, Ferrovie Dello Stato Group: it is the first/last station of Suburban Line S5 of Milan Varese-Treviglio via Milan (operated by ATM-Trenord), and runs high-frequency trains to Milan and Porto Ceresio, towards Switzerland (operated by Trenord). In addition, there is a project under way to connect Varese with Malpensa Airport; this line would then continue past Varese to Mendrisio and Lugano in Switzerland;
- Varese Nord (in the city centre) and
- Varese Casbeno (in the neighbourhood of Casbeno), managed by FerrovieNord on Milan Cadorna-Saronno-Varese-Laveno line: train service is operated by Trenord. The city has both an extensive city bus network (12 lines + 3 lines in the urban area) operated by Autolinee Varesine, and suburban bus services. International bus services are operated by Swiss Post Bus of the line 523 that link Varese to Lugano and Mendrisio In Varese, there is also a funicular service on the line Vellone-Sacro Monte
ZTL (Limited Traffic Zone) and Speeding
The historical centres of many cities, town and villages within Italy have ZTLs. These limited traffic zones were established to reduce congestion and pollution to make the centres more pleasant for residents and visitors. Each zone may have different regulations, including limited use during specific hours, types of vehicles, and use for residents only. The use conditions may be communicated in a road sign that marks the entrance to the zone. Pay careful attention to speed restrictions since some roads and highways have cameras. Fines are often in excess of 100 Euros
ELECTRICITY PLUG SYSTEM IN ITALY
Electricity in Italy is 220 volts, 50 cycles alternating current (AC). For comparison, in the United States it is 110 volts, 60 cycles AC current. If you plan to use 110-volt appliances, use a voltage converter, unless your appliance can function using 220 volts electricity, also known as dual voltage. For example, most laptops and some electric shavers are designed as dual voltage. Plugging in an appliance that is not designed to run on 220 volts electricity without a voltage converter will likely permanently damage the appliance. Regardless of voltage, if your appliance has flat prongs, you will need a plug adapter because Italian sockets are designed to accept round prongs. Of note, Italian plugs can be of two different sizes with some sockets using plugs with large prongs and some using small prongs More and more Italian appliances have Shuko (type D) or German style plugs, which need to be plugged into a special socket, or require a special converter. See pictures below.
TYPE A
TYPE B
TYPE C
TYPE D
CONSULATES IN THE MILAN AREA
Albanian Consulate in Milan Italy
Address Via Giovan Battista Pirelli 30, 20124 Milano Italy
Telephone number +39 02/ 86467423
Fax number +39 02/ 86995396
Email info@consolatoalbanesemilano.org
Website www.consolatoalbanesemilano.org
Consul
Mrs. Anila Pojani - Consul General Bulgarian Consulate in Milan Italy
Address Via Filippo Turati 32, 20121 MIlano Italy
Telephone number +39 02/84942941
Fax number +39 02784942902
Email Consulate.Milan@mfa.bg
Website NA
Consul
Mrs. Tanya Dimitrova - Consul General Canadian Consulate in Milan Italy
Mrs. Patrizia SIGNORINI - Consul General Honorary Lithuania Consulate in Milan Italy
Address Via Fratelli Ruffini 11, 20123 Milano Italy
Telephone number +390283630617
Fax number +390283630617
Email Consolato.lituania.milano@gmail.com
Consul Mr. Lucio SARNO – Consul Honorary Netherlands Consulate in Milan Italy
Address Via Gaetano Donizetti 20, 1st floor, 20122 Milano Italy
Telephone number +39024855 8420 /+393426369996
Fax number +39024855 8453
Email mil-secr@minbuza.nl
Website www.italy.nlconsulate.org
Consul Mr. Johan O. Verboom - Consul General Polish Consulate in Milan Italy
Address Via Monte Rosa, 6, 20149 Milano Italy
Telephone number +390248018978
Fax number +390248020345
Email mediolan.kg.sekretariat@msz.gov.pl
Website www.mediolan.msz.gov.pl
Consul
Mrs. Adrianna Siennicka - Consul General Romanian Consulate in Milan Italy
Address Via Gignese, 2 - 20148 Milano Italy
Telephone number +39 02 4009 8088
Fax number +39 02 4007 4023
Email milano@mae.ro
Website www.milano.mae.ro
Consul
Dr. Adrian Georgescu - Consul General Spanish Consulate in Milan Italy
Address Via Fatebenefratelli, 26 20121 Milano Italy
Telephone number +39 02/632 88 31
Fax number +39 02/657 10 49
Email cog.milan@maec.es
Website
Consul
Mr. Antonio Cosano Perez - Consul General
Turkish Consulate in Milan
Italy
Address Via Antonio Canova, 36 20145 Milano Italy
Telephone number +390231836800
Fax number +390231836850
Email consolato.milano@mfa.gov.tr
Website http://milano.bk.mfa.gov.tr
Consul Mr. Özgür ULUDÜZ - Consul General United Kingdom Consulate in Milan Italy
Address Via San Paolo, 7 20121 Milano - Italy
Telephone number +39 02/723 001
Fax number +39 02/8646 5081
Email commercialmilano@milan.mail.fco.gov.uk
Website www.gov.uk/world/italy
Consul
Mr. Timothy Charles Fitzranulf Flear - Consul General United States of America Consulate in Milan Italy
Address Via Principe Amedeo, 2/10 20121 Milano Italy
Telephone number +390229035-1
Fax number +39022903 5440 or +390229001165
Email
Website https://it.embassy.gov/embassy-consulates/milan/ Consul Mrs. Elizabeth Lee Martinez-Consul General Slovenian Consulate in Milan Italy
Address Corso Buenos Aires, 1 - 20124 Milano Italy
Telephone number +39 02 29405910
Fax number +39 02 4817646
Email sloconsulate.milan@gov.si
Website
Consul
Mr. Gianvico Maria CAMISASCA, Honorary Consul General North Macedonia Consulate in Venice Italy
Address Via Angelo BELLINATO, 4 – 30175 Venezia Marghera
Telephone number 041 5320282
Fax number
Email venice@mfa.gov.mk
Website
Consul
Dott. Frosina Tashevska Remenski, Honorary Consul
SIM Card Purchase in Italy
If you have an unlocked GSM cell phone that supports the GSM 900 and GSM 1800 frequencies or an iPad, we recommend you purchase an Italian SIM card for your mobile phone. Purchasing a SIM card from an Italian mobile phone provider can offer significant cost savings as opposed to using the cell phone from your home country. Furthermore, doing so will provide an Italian phone number which is advantageous if you receive phone calls from friends, families, service providers, hotels, etc. within Italy. Purchasing a SIM in Italy requires a valid ID, such as a valid passport or European ID card. There are no significant difference between purchasing a pay as you go SIM and purchasing a contract, except for the rates applied.
Please note: SIM registration is required by the Italian government prior to service activation. This can be done using your passport when purchasing a SIM card. See this link for additional information on the regulatory requirements: www.italycellphone.com.
Common limit
All roaming charges for temporary roaming were abolished in June 2017 and fair-use rules were applied
A BRIEF HISTORY
Attempting to provide a brief history of Italy is challenging, due to its location at the centre of the Mediterranean trading routes and its’ lengthy and tumultuous history.
Italy and the Mediterranean
Both the Mediterranean and overland trade routes were used as military and expansionist conduits over the centuries, as well as channels for the dissemination of culture and knowledge. As a result, Italy was subject to the numerous and recurring invasions and occupations, as well as serving as a focal point for creativity and learning. For the sake of simplicity we can divide our brief history of Italy into seven distinct eras:
The 20 Regions of Italy
Pre-History
Evidence of civilization found on the Italian peninsula dates far into pre-history. Thousands of rock drawings discovered in the Alpine regions of Lombardy date from around 8,000 BC. There were sizable settlements throughout the Copper Age (37th to 15th century BC), the Bronze Age (15th to 8th century BC) and the Iron Age (8th to 5th century BC). In the north of Italy, the Etruscan culture took hold around 800 BC, while Greeks settled in southern Italy from 700 to 600 BC.
The Roman Empire (5th Century BC to 5th Century AD)
According to legend, Rome was founded by Romulus and Remus in the heart of Etruscan Italy in 735 BC. Over the next several centuries, Rome expanded its territories into what became known as the Roman Empire. The Romans named the Italian peninsular “Italia”. Italia flourished under the Roman Empire, which ended in 476 AD with the death of the emperor Augustus. During subsequent centuries the Italian peninsula was divided into separate kingdoms and small states, often under the control of foreign powers, with reunification only achieved in 1861.
The Middle Ages (6th to 14th Century)
A brief history of Italy in the Middle Ages begins with a series of invasions. In 493 , the Ostrogoths, an eastern Germanic tribe, conquered the Italian peninsula. The resulting Gothic War led to the Lombards, another Germanic tribe, establishing a kingdom in northern Italy and three regions in the South in 568 AD. Subsequently, the popes began building an independent state. In 756, when the Franks defeated the Lombards, they granted the popes authority over central Italy, creating the Papal States. The northern states of Lombardy, Piedmont, Emilia-Romagna and Tuscany were ruled by the Germanic Holy Roman Empire from 962. By the end of the 11th century, the worst of the invasions were over and trade began to flourish once again. Four Italian cities, Genoa, Pisa, Amalfi and Venice, became major commercial and political powers. In the twelfth century Italian cities ruled by Holy Roman Empire campaigned for autonomy, resulting in northern Italy becoming a group of independent kingdoms, republics and city-states.
The Renaissance (14th to 16th Century)
At this point in our brief history of Italy, the disparity among the regions was extreme. In contrast to the prosperous northern states, central and southern Italy were economically depressed. The Papacy temporarily relocated to Avignon in France, returning to Rome in 1478. Naples, Sicily, and Sardinia were controlled by foreign powers. The Italian Renaissance was a cultural movement that began in Tuscany in the 14th century, spreading from Florence to Siena. A number of factors contributed to its emergence, including the influx of Greek scholars following the second invasion of Constantinople by the Ottoman Turks in 1453. The patronage of the arts afforded by the Medici family was another contributing factor. The era gave rise to a number of artistic giants, such as Leonardo Da Vinci, Michelangelo Buonarotti, Sandro Botticelli, Dante Alighieri and Francesco Petrarch, to name a few. The invention of the printing press by Johannes Gutenberg in the 1440s also contributed to a freer flow of information. Reaching southwards to Rome, the Renaissance inspired the Italian popes to rebuild their cities and Rome flourished once again. The movement also spread to Milan, Venice, and further north into Europe, influencing art, literature, philosophy, politics, science, religion and other intellectual arenas. Within Italy, the dominance of Tuscan culture led to the Tuscan dialect later becoming the official Italian language.
Foreign Domination (1559 to 1814)
Once again in this brief history of Italy, a 'golden' era is followed by a dark one. In 1494, France invaded northern Italy and many of the city-states collapsed. In 1527 Spain and Germany attacked Rome. By the end of the “Italian Wars” in 1559, three Italian republics regained their independence, Piedmont Savoy, Corsica-Genoa, and Venice. Both Savoy and Corsica were later sold to France, Corsica in 1764 and Savoy in 1860. By 1559 Spain controlled Milan, Naples, Sicily, Sardinia and southern Tuscany, and dominated the rulers of Tuscany, Genoa, and other smaller states in northern Italy. Spanish control of Italy lasted until 1713. During the era of domination by Habsburg Spain, 1559 to 1713, and Habsburg Austria, 1713 to 1796, Italians enjoyed a long period of relative peace. During the Napoleonic era, 1796 to 1814, Italy was briefly united by Napoleon as the Italian Republic and later the Kingdom of Italy, becoming a client state of the French Republic. After the defeat of Napoleonic France in 1814, the Congress of Vienna divided Italy into eight parts, most under foreign rule: Parma, Modena and Tuscany were ruled by the Hapsburgs; Lombardy and Venetia were ruled by Austria; Piedmont-Sardinia-Genoa and the Papal States were independent; and Naples and Sicily were ruled by France.
Unification (1814 to 1861)
Our brief history of Italy culminates in unification. The Risorgimento was a complex process that eventually unified the different states of the Italian peninsula into the modern nation of Italy. The movement began in 1815 with a growing resentment towards the peninsula's domination by Austria. Two prominent figures in the unification movement were Giuseppe Mazzini and Giuseppe Garibaldi. A native of Genoa, Mazzini was imprisoned in 1830 for his role in the Carbonari secret society. From his exile in France and later England, he mounted a series of unsuccessful uprisings in Italy, but eventually worked with Garibaldi to achieve their dream of unification. Giuseppe Garibaldi was born in Nice, and, like Mazzini, was a member of the Carbonari secret society. He fled Italy in 1834 after a failed insurrection, but returned in 1854 to continue his campaign. Italy was officially unified in 1861, with Rome and Latium annexed in 1870 and the Trieste region after World War I.
Contemporary Italy
Since unification, Italy has experienced a tumultuous period that saw a mass exodus of her people and the disastrous consequences of two World Wars. Yet over the past 60 years the country has reclaimed its position as a major social and cultural player in world affairs. Italian goods and services have excellent international reputations, and Italy remains one of the most popular tourist destinations in Europe. Italy was one of the founding members of the European Economic Community, and despite the turbulent nature of Italian politics, enjoys positive economic growth and a high standard of living. The richness of its past and the 'live-life-to-the-fullest' attitude of its present, combine to make Italy a pleasant place to live and explore
Bordering Switzerland at its northern end, Lombardy is one of the biggest regions of Italy and by far the most heavily populated. Prosperity and a good standard of living have attracted many migrants into Lombardy from the south of Italy, as well as all over Europe and beyond. In terms of history and culture, the cities and towns of Lombardy are exceptional destinations. Examples include wonderful shopping in Milan, the world-famous racing-driving in Monza, easy access to the mountains, and a choice of fabulous lakes.
Leisure options in Lombardy
Enjoy the mountains
If you're staying in Lombardy, you're well placed for some of the best Italian ski resorts. For walking and communing with nature, the Stelvio National Park, straddling Lombardy and Trentino-Alto Adige, is a wonderful area to explore. If you're a semi-serious hiker, we recommend the mountains at Mandello del Lario, on Lake Como
Enjoy the lakes
Lombardia is famous for its abundance of beautiful lakes:
- Lake Garda, lying between Trentino-Alto Adige, Veneto and Lombardy, is the largest lake in Italy
- Lake Maggiore, between Lombardy and Piedmont, is Italy's second largest lake
- Lake Como is the third largest lake in Italy
Milan
Milan is a dynamic, thriving city with a great deal of cultural activities and a mix of interesting diverse people. Although Rome is officially Italy’s capital, Milan is the equivalent of New York. A few highlights include:
- Duomo: One of the largest cathedrals in the world and an absolutely stunning centrepiece for the city. For a price, you can climb up to the roof, for a fantastic view
- Galleria Vittorio Emmanuele II: This elegant arcade of shops and restaurants is named after the first king of the united Italy. The items sold in its shops are expensive and the gallery is often full of tourists. Visiting is easy since it opens into Piazza Duomo.
- Castello Sforzesco: an enormous 14th-century castle named after Francesco Sforza, who transformed it into a ducal residence in 1450
- San Siro football stadium: home to AC Milan and FC Inter
- La Scala Opera House: a world renowned point for culture and an architectural masterpiece
- The navigli: the canals and district that connect Milan to the nearby rivers and lakes.
- Leonardo da Vinci's painting Il Cenacolo (The Last Supper): at the church of Santa Maria delle Grazie.
During the 15th century Leonardo da Vinci worked in Milan for many years and left a lasting legacy on the Castello, the Duomo and the navigli, in addition to his art.
Explore other cities and towns
There are many other cities and towns in Lombardia that are worth visiting. They include:
- Bergamo: the city is divided into the modern Bergamo Bassa (lower Bergamo) and the historic Bergamo Alta. The latter is far more beautiful and interesting than the former and I recommend you head straight up there.
- Pavia: a university town with a famous old monastery, the Certosa
- Como: a complete picture of the true beauty of Italy is reflected in Lake Como
LOCAL CULTURE: TYPICAL CUISINE
While typical Milanese cuisine might not be as famous as Roman or Neapolitan cuisine, it’s definitely worth trying Milanese cuisine is based on ancient recipes with simple ingredients, often to keep people warm in the winter. The list below highlights local foods worth trying when in Milan:
Cotoletta alla Milanese
An internationally known, simple, quick, and famous meat recipe. Milan offers the authentic, crispy veal cutlet fried in butter
Risotto alla Milanese
A first course that fascinates for its golden colour, delicious scent, and unique taste. One must be careful, however, not to confuse it with the “saffron risotto”. The main ingredient is definitely saffron, but the real traditional Milanese recipe includes the use of beef marrow, fundamental to enrich the taste of the dish, and a dash of white wine. Famous and appreciated a ll over the world, risotto alla Milanese has a long history of flavours and continues today to be beloved by both the Milanese and tourists.
Ossobuco
The ossobuco, literally marrowbone, can be served as a main dish, but is often served accompanied by the risotto Milanese. The exceptional, tender beef steak includes a hole containing the bone in the middle, and it can be cooked in different ways. The softness of this type of meat makes this dish unique, excellent and delicate. In addition to the accompaniment with the risotto, the ossobuco is also excellent along with chopped garlic, parsley and anchovies, or with fried tomatoes and onion.
Cassoeula
The Cassoeula is a popular typical winter dish from Lombardy of ancient origins. The dish has evolved in time with cabbage and less common pig portions as the main ingredients. Although the pig partsused are called the poorest the meal is delicious and nutritious.
Panettone
A historic Milanese dessert, eaten in Italy, especially during Christmas. The Milanese panettone unites the whole table and is beloved by all, The origins of panettone are ancient and lost to time. Local lore indicate the initial panettone may have been made with kitchen scraps. The recipe is simple, with few natural ingredients; flour, baking powder, orange, eggs and the inevitable raisins that makes the cake, a sweet famous worldwide.
The Aperitivo
While it is not a real dish, the aperitivo is definitely an important part of the culinary traditions in Milan. Around 6:00pm, Milan's bustling pubs and wine bars start to prepare for the aperitif, a northern Italian tradition commonly known as happy hour. The Aperitivo consists of a drink, such as wine, beer, and classic cocktails like a spritz (sparking white wine, a bitter liqueur like Aperol or Campari, and sparkling water) or Negroni (gin, vermouth and bitters liqueur). Meanwhile there is always food, such as meats, cheeses, vegetables, breads and other delicacies served on a small plate to accompany the drink.
(To be informed of any accidents the following duty day)
USEFUL EMERGENCY NUMBERS
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Staff Duty Officer: Mobile: +39 335 1594091
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Others
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This guide is maintained by the NRDC-ITA MWA Agency ICW NRDC-ITA (HQ) J1. Please send feedback related to this living document to internal extensions 6600-5389. This guide is available electronically on the NRDC-ITA (HQ) portal and www.bsupporto.esercito.difesa.it/mwa.html .
Edition: July 2025
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ENCLOSURE 3
UNESCO World Heritage Sites (WHS) in Italy
Italy has 53 UNESCO World Heritage sites, 48 cultural and 5 natural, that illustrate the cultural and geographic richness of the nation.
UNESCO WHS
The Dolomites
Longobards in Italy, Places of Power
Prehistoric pile dwellings around the Alps
Description Remarks
Mountain range in the Italian Alps. Added in 2009; as Italy's second 'natural' listing.
A selection of important Lombard sites; Monastery Santa Giulia e Basilica of San Salvatore.
Over a hundred small sites, including several across northern Italy.
Cividale del Friuli, Brescia
Around Garda Lake and Varese
The Langhe
Monte San Giorgio
A hilly area to the south and east of the river Tanaro.
Mountain with fossil remains. By Lake Lugano, this site used to be wholly in Switzerland, but an extension has added some Italian terrain.
Province of Cuneo
Between Varese and Lugano
Venice and its Lagoon Beautiful city and its lagoon. Venezia
City of Vicenza and the Palladian Villas of the Veneto (along the Brenta Canal)
Architectural treats by Palladio and others in the pretty town of Vicenza, as well as fine countryside villas in the Veneto region.
Vicenza
Brickwork and fortifications built between the 16th and 17th centuries
Beautiful city and its city wall. Bergamo
Botanical Garden (Orto Botanico), Padua
Pioneering sixteenth-century botanic garden belonging to the historic University of Padua; a lovely well-cared-for oasis in the town centre.
Padova
City of Verona
Roman arena and Medieval city Verona
Peschiera Fortress
Rock Drawings in Valcamonica
Crespi d'Adda
Site of an ancient lake-dwelling settlement Peschiera del Garda
Italy's first entry on the UNESCO list; a valley filled with rock-etchings carved from prehistory until the time of the Romans.
A little-known entry, Crespi d'Adda is a model town near Bergamo built between the 19th and 20th centuries for factory workers.
Can be reached from Lago di Iseo
The village is located between Bergamo and Milan.
Rhaetian Railway in the Albula / Bernina Landscapes
Church and Dominican Convent of Santa Maria delle Grazie with "The Last Supper" by Leonardo da Vinci
Railway crossing the Alps. Between Italy and Switzerland
One of the most famous paintings, and Milan's only entry on the cultural list. Milan
Sacri Monti of Piedmont and Lombardy 16th - 17th century chapels.
On hills around the Piedmont (Piemonte) and Lombardy (Lombardia) regions
Genoa: Le Strade Nuove and the system of the Palazzi dei Rolli
Residences of the Royal House of Savoy
Portovenere, Cinque
Terre, and the Islands (Palmaria, Tino and Tinetto)
Mantua and Sabbioneta
Renaissance and Baroque palaces in central Genoa, and an early kind of public housing development: aristocratic residences used also to house visitors.
Grand buildings around Turin built for the ruling Savoy dynasty, future kings of Italy.
Villages and islands along the rugged Ligurian coast, where the old terraced agriculture is being revived.
Genova
Ferrara, City of the Renaissance, and its Po Delta
Renaissance town-planning in northern Italy.
Torino
Portovenere
Early Christian Monuments of Ravenna
Ferrara is a town in the EmiliaRomagna region once ruled by the powerful Este family, who built grand buildings.
Another important historic town in Emilia-Romagna, Ravenna succeeded Rome as the capital of the Western Empire, and is famous for its early Christian and Byzantine mosaics.
Mantova
Cathedral, Torre Civica and Piazza Grande, Modena
Modena has a grand Romanesque cathedral and a leaning tower.
Ferrara
Ravenna
Historic Centre of Urbino
Urbino, in Le Marche, boasted one of the greatest Renaissance courts; its historic centre is a monument to those days.
Modena
Urbino
Assisi, the Basilica of San Francesco and Other Franciscan Sites
Hilltown with grand basilica and restored Giotto frescoes. Assisi
Piazza del Duomo, Pisa
Beautiful open square with a beautiful cathedral and including the famous Leaning Tower. Pisa
Historic Centre of Siena Picturesque Tuscan town. Siena
Historic Centre of Florence
Historic Centre of San Gimignano
Florence is perhaps the finest art city in the world, with museums full of priceless paintings and sculptures. Firenze
Historic Centre of the City of Pienza
An attractive hilltop town with some surviving medieval towers. San Gimignano
Val d'Orcia
Etruscan Necropolises
Historic Centre of Rome, the Properties of the Holy See in that City Enjoying Extraterritorial Rights and San Paolo Fuori le Mura
Pretty village in Tuscany with a palace built by Pope Pius II. In the region of Tuscany
Agricultural landscape around Siena, beloved of artists and of travel journalists. Around Siena
Remains of the vanished Etruscan civilisation in northern Lazio. Cerveteri and Tarquinia
The centrepiece of historic Rome. Roma
Villa Adriana
Villa d'Este
Abruzzo National Park
Hadrian's Villa near Tivoli, one of the small town's two UNESCO sites. Tivoli
18th Century Royal Palace at Caserta with the Park, the Aqueduct of Vanvitelli, and the San Leucio Complex
Spectacular garden in Tivoli, famous for its many fountains. Tivoli
Historic Centre of Naples
The protected area is around two thirds beech forest though many other trees (silver birch and blach and mountain pines)
Abruzzo, Lazio and Molise Regions
Massive palace built for the Bourbon rulers of Naples. Caserta
Archaeological Areas of Pompei, Herculaneum and Torre Annunziata
The centre of Naples is chaotic but also includes historic streets and fine buildings. Naples
Costiera Amalfitana
Roman ruins around Naples. Naples
The famous Amalfi Coast, where villages cling to rugged cliffs. Amalfi
Cilento and Vallo di Diano
National Park with the Archeological (sic) sites of Paestum and Velia, and the Certosa di Padula
Ruined temples at the Greek site of Paestum (Greek Poseidonia), and surroundings. Paestum
Santa Sofia Church
One of the main surviving examples of Lombard architecture Benevento
Castel del Monte
The Trulli of Alberobello
A remarkable octagonal castle near Bari, built for the Holy Roman Emperor Frederick II. Andria
Pollino National Park
Humble whitewashed conicalroofed houses called trulli are a feature of this area of Puglia.
Alberobello
It includes both natural and archaeological growing areas in Italy Basilicata and Calabria
The Sassi and the Park of the Rupestrian Churches of Matera
Cave-dwellings in Matera, in the Basilicata region of Italy's south. Matera
Syracuse and the Rocky Necropolis of Pantalica
Extensive Greek ruins around a former Greek city in Sicily. Siracusa
Mont Etna
Late Baroque Towns of the Val di Noto (SouthEastern Sicily)
Active Vulcan north-west of Sicily. Catania
Baroque town-planning following an earthquake. Noto
Archaeological Area of Agrigento
Valley of the Temples, Sicily. Agrigento
Palermo Arabo Normanna Cathedrals, several churchs
Villa Romana del Casale
Isole Eolie (Aeolian Islands)
Su Nuraxi di Barumni
Close to Piazza Armerina in Sicily, this Roman villa is important for its incredible mosaics, excavated in the twentieth century.
Palermo, Cefalù and Monreale
Piazza Armerina and the Villa Romana del Casale
Italy's first 'natural' listing, these are active volcanic islands north of Sicily. Sicily
Strange prehistoric nuraghe structure in Sardinia. Sardinia