2019-2020 NPower Annual Report

2019-2020

ANNUAL REPORT

OUR MISSION NPower creates pathways to economic prosperity by launching digital careers for military veterans and young adults from underserved communities.

In today’s economy, over 50% of all jobs require some degree of technology and digital skill. A recent Microsoft Data Science report estimates that digital job capacity—or the total number of new technology-oriented jobs—in the U.S. will grow to 13 million by 2025.

2019 - 2020 ANNUAL REPORT

OUR VISION

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NPower envisions a future where our domestic technology workforce is diverse, and clear pathways exist for all people regardless of ethnicity, gender, or socio-economic background to succeed in our digital economy.

OUR VALUES

IMPACT

We work together to transform lives and strengthen communities

COMMITMENT

We are dedicated to the success of our students, team and stakeholders

INTEGRITY

We are transparent, honest and ethical in all interactions

DIVERSITY

We are committed to efforts that build respect, dignity, fairness, equityand self-esteem

HUMILITY

We learn from mistakes and successes in equal measure

MISSION & CORE VALUES

NPower currently operates in New York, Texas, California, Maryland, Toronto, New Jersey, Missouri, and Michigan.

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NPOWER TURNED 20 YEARS OLD. 2019 - 2020 ANNUAL REPORT

1,591

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2019/2020 GRADUATES

Like many of the young adults we serve, this age was marked by significant growth and redirection. NPower spent its late teen years learning, adapting, and evolving. When we share stories of our students and alumni, we often lean into the individual’s ability to manage change. Transitions can be both challenging and exhilarating – for our students and for NPower as an organization – and filled with opportunities for continuous learning and improvement.

2019 was as a year of incredible growth. We increased the number of students served, added advanced cybersecurity programs in key locations, and expanded our national footprint to reach more deserving individuals eager to start their technology careers. This year of expansion was not without its acute learnings. We recognized a pointed need to strengthen our foundation to support the operational excellence we are known for.

We quickly joined together (virtually) as an organization to move our mission forward in an unprecedented time. The entire NPower workforce began working remotely and we saw an increase in productivity on all fronts. Our appreciation for virtual meeting technology took on a new dimension and we have not looked back.

Led by NPower’s National Instructors Institute, we successfully transitioned our classrooms into virtual learning environments for all students mid-cohort. All NPower programs remained fully operational throughout this immense change. In July 2020, our first virtual cohort of 350 proud and resilient NPower students stood on a virtual stage and graduated to begin their tech career journeys.

1,134

CORPORATE VOLUNTEERS

7,100

VOLUNTEER HOURS

All NPower programs remained fully operational throughout this immense change. In July 2020, 350 proud and resilient NPower students stood on a virtual stage and graduated to begin their tech career journeys.

We have all been tested beyond measure. From this, we are stronger, smarter and grounded in empathy and gratitude. Our organization will continue to grow and we cannot do this work alone. Thank you to those of you who have hired our students, hosted an intern, informed our curriculum, provided social service support, mentored a student or funded our expansion.

If we don’t make it happen, we let it happen.

Bertina Ceccarelli Chief Executive Officer NPower

LETTER FROM BERTINA CECCARELLI

ON NOVEMBER 15, 2020

2020 began on a self-reflective and foundation-focused note. We were digging deeper to build an even stronger program. In January, NPower kicked off a powerful project with Stand Together and Notre Dame's Wilson Sheehan Lab for Economic Opportunities (LEO) to evaluate the efficacy of our signature Tech Fundamentals program with a randomized control study. The work had already begun when the global COVID-19 pandemic disrupted everything we know and redefined how we live, work, learn and support our communities.

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THE PROGRAM & RESULTS

$298,000,000 Over the past five years (2016-2020), graduates of NPower have earned over 2018 ANNUAL REPORT

$298M in annual salary wages since starting their tech careers. That is $298M

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which has directly impacted the underserved communities we serve across the country. When we look ahead to the many students we will train and support, the economic impact is exponential and will continue to build. We are proud to be part of the solution narrowing the digital divide, addressing equity in the technology industry, and transforming the lives of those who need us the most.

VOLUNTEER IMPACT SUCCESS STORIES GALA 2019 & 2020 VOLUNTEER IMPACT FINANCIALS THANK YOU TO OUR SUPPORTERS BOARD OF DIRECTORS, NATIONAL ADVISORY COUNCIL, REGIONAL ADVISORY BOARD

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TABLE OF CONTENTS

TABLE OF CONTENTS

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“

PROVEN RESULTS Expansive growth and immense impacts during a global pandemic.

80%

$42,751

of students earn industry-recognized certifications

$0

2019 - 2020 ANNUAL REPORT

of graduates are currently employed or continuing their education

1,591 2019 & 2020 graduates

78%

2019/2020 graduates who were unemployed before the program earn an average annual salary of $42,751

YOUNG ADULTS

YOUNG ADULTS

22%

VETERANS & SPOUSES

2019/2020 graduates who were underemployed before the program earned

60%

more after graduation.

NPOWER NEW YORK TECH FUNDAMENTALS FALL 2020 Apps Devs Program Analyst, Citi

Lynette was stuck in a cycle of low-paying retail positions and teetering towards homeless due to COVID instability when she joined the NPower Fall 2020 Tech Fundamentals program. Her exceptional work ethic and commitment to learning helped her to secure a 6-month technology internship with Citi. She is now employed full-time with Citi and has found the stability and career she has worked so hard for.

VETERANS

67% MEN 30% WOMEN 3% OTHER

72% MALE 23% FEMALE 5% OTHER

49% BLACK 26% HISPANIC

37% BLACK 23% HISPANIC

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LYNETTE GITTENS

THE PROGRAM & RESULTS

of students graduate

I know I wanted better, so I had to put myself out there for it.

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*based on all officially enrolled students in 2019 & 2020

2019/2020 Veteran & Spouse Students, Branches Include Reserves

48% ARMY

23% NAVY

11%

AIR FORCE

10%

MARINE CORPS

8%

“

OTHER

VETERAN SUPPORT SPOTLIGHT UPSKILLING OUR HEROES TO BUILD A DIVERSE TECH PIPELINE

2019 - 2020 ANNUAL REPORT

We have been struck by the immense challenges men and women face after leaving military service:

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›

Over two-thirds report difficulties adjusting to civilian life emotionally

› ›

Nearly 8 in 10 leave the military without job prospects

›

Women, minorities and younger veterans report having the most trouble transitioning to quality educational institutions and rewarding careers.

More than 40% of service members leave the military without having identified permanent housing

NPower is part of an ecosystem focused on reversing these trends and assuring successful reintegration for veterans and their families through quality employment and job training.

15% of NPower staff around the country are veterans, so we know firsthand that veterans offer tremendous value to the workforce. We are honored to have so many of our corporate partners share this same commitment to create opportunities for those who have served.

We remain steadfast in our commitment to make the veteran transition to civilian tech careers as successful as possible. For the last 10 years, we have been providing free technology upskilling, professional development, social service support and job placement services to over 1,500 of our country’s veterans and their spouses around the country.

After almost seven years in the U.S. Army, I had the opportunity to pursue a new path in the Silicon Valley Area and I couldn’t have done it without NPower. The hard work of learning, networking, and targeted resume building made a world of difference. The tools I gained along with the support of the NPower staff helped me to successfully launch my career in IT.

TERRY MARTIN

NPower California | Tech Fundamentals Spring 2020 IT Apprentice, Google

Arizona native and 7-year U.S. Army Veteran Terry Martin Jr. was stationed in Silicon Valley, when he discovered NPower. Terry excelled in the program and worked diligently to sharpen his skill sets. With nearly perfect attendance, only missing a few days to transition out of the Army and attend Google interviews, his dedication paid off in the form of a full-time position with Google as an IT apprentice.

Terry was at a crossroads in his career and accredits NPower for the successful path he currently is on today. While he discovered the importance of technology on his own, it was the NPower program which installed a rich development of professional skills such as networking and targeted resume building that has made the difference in his tech journey.

THE PROGRAM & RESULTS

BRANCHES OF THE MILITARY

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Anthony brought the same dedication he displayed throughout his distinguished military career and secured an internship with Citi. Now, Anthony is working as a Project Coordinator for World Wide Technology through Citi’s U.S. Department of Labor Registered Apprenticeship Program and is on the path to advancing as a tech professional.

What sets the NPower program apart from many other programs is the emphasis on professional development and networking. The opportunity to connect with current and former students as well as prospective employers is invaluable in today’s competitive employment market.

ANTHONY SUTTER

2019 - 2020 ANNUAL REPORT

U.S. Navy Veteran NPower Texas | Tech Fundamentals Spring 2020 Information Technology Project Coordinator, WWT

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APPRENTICESHIP — A NEW APPROACH TO BUILDING TALENT PAID ON-THE-JOB TRAINING

6–8

MONTH PAID APPRENTICESHIPS

1,400

HOURS OF ON-THE-JOB TRAINING

In 2019, NPower enhanced the performance of the IT Generalist and Cybersecurity Support Technician Apprenticeship program with the U.S. Department of Labor by registering over 130 apprentices who obtained nationally-recognized credentialing.

NPower graduates earn the opportunity to become U.S. Department of Labor apprentices with NPower employer partners. These partners hire IT Generalist or Cybersecurity Support Technician apprentices for 6–8 months and provide over 1,400 hours of on-the-job training. With an increased number of dedicated new employer hosts including: Robert Half Technologies, Nutanix, Indeed, MTX, Deloitte, Atlas, Guardian Life, Bank of America, and Northrup Grumman, NPower’s Department of Labor Apprenticeship program is well-positioned to succeed within designated NPower sites in New Jersey, Texas, California, Missouri, and Maryland.

Through the apprenticeship program, NPower students have the opportunity to increase their marketability, potential to earn and learn, and prepare for success in an evolving tech workforce.

HIGHLIGHTS IN 2019 & 2020

Over 1,000 pre-apprentices served

NPower awarded State of Maryland Department of Labor Apprenticeship Innovation Fund to support registration of at least 75 apprentices in Maryland

Over 130

NPower obtained extension approval for U.S. Department of Labor Registered

US Department of Labor apprentices registered

Apprenticeship Program in the State of Missouri

THE PROGRAM & RESULTS

After almost 15 years of service in the U.S. Navy, Anthony was unsure of his next step after retirement. While working in the public transportation sector, he realized that he needed to develop his technical skills to keep up with the rapidly changing workforce. Upon discovering NPower Texas and meeting the staff, many of whom were also veterans, he knew this was the right program to help him translate his military experience into a civilian career.

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SUPPORTING YOUNG ADULTS IN A MOMENT OF INTENSE NEED

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JIAVHANNIE BROWN

NPower New York | Tech Fundamentals Spring 2015 Cloud Computing Fall 2019 System Administrator III, Bank of America

The young adults NPower serves represent an incredible group of smart and motivated individuals who are often overlooked by the tech industry.

The NPower program offers the critical, wraparound support that allows unemployed and underemployed young adults, often with no or only some college, to become technology professionals in only six months.

The success of Tech Fundamentals lies in the commitment to teach beyond just a rigorous curriculum of IT training. NPower offers a specific emphasis on social support, professional development and access to social capital & network building opportunities. For a 19 year old with a high school diploma and love for technology, the transition to a corporate IT role can be challenging. NPower is there every step of the way to prepare and support each student.

76% of 2019 Tech Fundamentals young adult graduates are currently employed or continuing their education.

THE PROGRAM & RESULTS

2019 - 2020 ANNUAL REPORT

Before NPower, Jiavhannie was working as a project manager at a charter school. She was familiar with technology but had little exposure to the different roles and functions in the industry. With her CompTIA A+ certification from NPower’s Tech Fundamentals program in 2015, she landed an internship at Bank of America in Operations support and then a full-time role as a Senior Analyst. She was determined to enhance her skillset and returned to NPower in 2019 for the advanced Cloud Computing program.

After graduating and earning AWS Cloud Practitioner certification, Jiahvannie returned to Bank of America where she currently holds a System Administrator role and has seen an over 80% increase in income.

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NPower instructional team includes nine women, representing

WITH SUPPORT FROM

HIGHLIGHTS IN 2020 ADVANCING YOUNG WOMEN OF COLOR IN TECH CAREERS In March of 2018, NPower announced a commitment made possible by a partnership with Citi Foundation to become a partner and catalyst for change to advance young women of color in tech careers. What began as a program goal to increase the number of young women enrolled in our programs to 40% by 2022 and increase the representation of women among our teaching staff to 40% by 2020, has become a larger movement. The 40 by 22 initiative was born out of seeing the dramatic imbalance of women of color in tech and we have seen the impact in incredible ways.

PROGRAM DEMOGRAPHICS

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AVERAGE AGE

71%

HAVE NO COLLEGE DEGREE

800% growth.

On March 12th 2020, NPower celebrated the first Women of Color in Tech Day in New York. The day commemorated a new resolution proclaimed by Governor Cuomo, to acknowledge the economic and educational disadvantages facing young women of color. Local proclamations were made on the steps of Brooklyn Borough Hall and NPower’s CEO, Bertina Ceccarelli, NY Assemblywoman Latrice Walker, NPower alumni, students, partners, and staff rang the closing Nasdaq bell.

The 5-month Women in Tech Wednesday digital campaign includes 84 pieces of content and achieves over 600,000 impressions.

Read the day's recap: https://bit.ly/3rkyVvO

NPowerMATCH,

WOMEN OF COLOR IN TECHNOLOGY RESEARCH An in-depth report of 40 by 22’s impact at initiative’s halfway point was published in March 2020.

NPower’s first formal oneto-one virtual mentoring program, launched in December 2020.

Learn more: npower.org/mentor

Read impact report: npower.org/40-by-22

2019 - 2020 ANNUAL REPORT

RISING UP: PROPELLING CAREER GROWTH & WAGE EQUITY

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Hosted by World Wide Technology in St. Louis, Missouri on May 22nd 2019.

Watch event highlights: https://bit.ly/3DdFN05

REACHING BACK: BUILDING A PATH AS A MENTOR AND LEADER Hosted by LinkedIn in San Francisco, California on November 13th 2019.

Watch event highlights: http://y2u.be/0vd8v7u_ZbY

Two Powerful Convening Events The initiative’s ground-breaking research report, Breaking Through, Rising Up: Strategies for Propelling women of Color in Technology is launched at a high-impact virtual event on June 18th 2020.

A dedicated marketing campaign inspired action with over 1M digital impressions.

The 40 by 22 mission earned amplifying press across multiple channels resulting in over 137 million impressions.

Over 15,000 volunteer hours dedicated to the recruitment, retention, and advancement of young women of color in tech.

Watch event: http://y2u.be/vGzPhJoEtXk

Read research report: npower.org/research

THE PROGRAM & RESULTS

HIGHLIGHTS IN 2019 |

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CORPORATE VOLUNTEER ENGAGEMENT VOLUNTEER EVENTS IN 2019

VOLUNTEER EVENTS IN 2020

HOURS

HOURS

SOCIAL VALUE

$838,965 NUMBER OF COMPANIES

2019 - 2020 ANNUAL REPORT

264

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NUMBER OF UNIQUE VOLUNTEERS

1,063

7,100 SOCIAL VALUE

NUMBER OF EVENTS

266

$1,237,837.50 NUMBER OF COMPANIES

235

I really enjoy working with others, by mentoring…and just being there for them. I have been blessed by being able to work with NPower, by participating in their Mentoring and Volunteering opportunities, supporting their amazing tuition-free program. Sharing my knowledge with the students and taking the time to support the students in various ways, brings me great joy in life! I have had some amazing opportunities to meet so many wonderful Veterans, and young adults.

—Shelly (Colson) Hayhurst

WWT

NUMBER OF UNIQUE VOLUNTEERS

1,134

NUMBER OF EVENTS

196

“This event was another heartfelt collaboration that meant a lot to us at Verizon. We thoroughly enjoyed spending this time with the trainees. I have gotten tremendous positive feedback from some of my colleagues regarding how they felt like they were making a difference.

Thank you and NPower for all that you are doing to make a difference in people's lives and for allowing Verizon to be a part of the journey.”

"My experience with NPower has been extremely gratifying. All aspects of my engagement from beginning to end were well delivered. From the planning & organization, communication, resource materials and volunteer training to the time spent with trainees today. Well done. The trainees were highly engaged and I enjoyed my session with the group. They were well prepared which is a testament to the planning and coaching NPower provided to them in advance.

This was a GREAT EXPERIENCE! My time was well spent.

I look forward to participating in future project events."

—Desmond Jackbir, Verizon

—Carol Caines, Microsoft

VOLUNTEER IMPACT

5,588

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MEETS

HIGHLIGHTS

FROM 2019 & 2020

IMPACT

In 2019 and 2020, NPower grew, redefined operational excellence and pivoted to continue serving and supporting students as COVID-19 took hold of our world.

There were great successes, but also significant learnings which have allowed us to reflect and recalibrate.

EXPANSION HEADQUARTERS GRAND OPENING May 15 2019

NPower’s new headquarters opened in DUMBO, Brooklyn and was celebrated with partners, funders, staff and NPower alumni.

Watch event highlights: http://y2u.be/I1mNAwdTPEE

EXPANSION In 2019, three new classrooms opened in East Baltimore, St. Louis & Newark expanding our regional footprints and reaching more deserving individuals.

2019 - 2020 ANNUAL REPORT

We celebrated the opening of NPower Michigan in Detroit in August 2019.

As the Detroit metropolitan area transitions from their manufacturing history, NPower is training its next generation of tech leaders.

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SIGNIFICANT NEW FUNDING ›

Citi Foundation $4M grant to continue the innovative work of the 40 by 22 initiative

› JPMorgan Chase $2M grant supporting NPower veteran-serving programs ›

Google $1.8M grant to integrate advanced Google technology certifications

›

Harry and Jeanette Foundation $1M grant to support NPower’s Tech Fundamentals program in California, Maryland and New York

The 40 by 22 Initiative marched into its second and third years creating remarkable impacts for women of color in tech.

June 2020

NPower released the 54-page report, Breaking Through, Rising Up: Strategies for Propelling Women of Color in Technology, and interviewed and surveyed more than 1,000 tech executives, board advisors and NPower alumni to quantify and qualify how the tech industry views women of color.

Learn more: www.npower.org/40-by-22

The data driven report highlights the challenges and opportunities that emerge from investing in women of color from low to moderate income communities.

Read full report: https://www.npower.org/research

OPERATIONAL EXCELLENCE RANDOMIZED CONTROL TRIAL In January 2020, NPower kicked off a two-year project with support from The Stand Together Foundation and Notre Dame's Wilson Sheehan Lab for Economic Opportunities (LEO) to evaluate the efficacy of our signature Tech Fundamentals program with a randomized control study.

The study was operate in two key program sites: Harlem, NY serving young adults and Dallas, TX serving military-connected individuals (veterans, reservists, & military spouses).

THE NEW NPOWER.ORG WEBSITE LAUNCHED IN EARLY 2019 The new online home for NPower now focuses on spotlighting student stories, creating greater calls-toaction, and showcasing NPower’s impact and offering.

Thank you to NPower partners Tata Consultancy Services, Deloitte and Varident for making this vision a reality.

New Executive Leadership ›

Felecia Webb | Vice President, Philanthropy (January 2019)

›

Chris Starling | Executive Director, NPower California (May 2019)

›

Kendra Parlock | Executive Director, NPower Maryland (November 2019)

›

Robert Vaughn | Vice President, Head of the Instructors Institute (August 2020)

›

Kim Mitchell | Vice President of Program Strategy (August 2020)

›

Bea Tassot | Vice President of Field Operations (August 2020)

INNOVATION MEETS IMPACT

INNOVATION

RELEASE OF BREAKING THROUGH, RISING UP RESEARCH

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PIVOTING TO A NEW

REALITY

2019 - 2020 ANNUAL REPORT

COVID-19 RESPONSE

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In one short week, the national Instructors Institutes successfully transitioned our classrooms into virtual learning environments for all students mid-cohort. The digital divide posed a true challenge and we deployed devices and internet access through hotspot to all students in need.

NPower employees across the country began working from home. We found productivity increase and in some instances, the remote working environment brought people closer together than before.

We adapted our curriculum to address the technology needs experienced by remote workforce, including: ›

Virtual troubleshooting

›

Computer network segmentation

›

Cloud solutions

›

Web-based email support

›

Trouble ticket communications

Social support took on a new dimension during the pandemic. Thanks to the NPower social support managers in each region, we offered “quarantine support groups” as well as one-onone virtual sessions to encourage students to share their feelings and find strength and support in their community. Other managers offer mindful meditation sessions to address anxiety and other effects of self-isolation.

NPower partners from around the country showed tremendous support, offering their time, technology and encouragement to our students.

We realized that many of our students had been affected by events related to the pandemic and racial unrest so we incorporated trauma-informed strategies into our training to spot students with special needs and work proactively to meet them.

INNOVATION MEETS IMPACT

A WORLD CHANGED

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THE LIFE CHANGING IMPACT OF NPOWER

2019 - 2020 ANNUAL REPORT

With a keen interest in technology, Katelyn was actively pursuing an IT career. Frustrated with the exhausting cycle of applying to multiple jobs without securing any follow-up interviews, she decided to expand her job search. Just as she was about to give up, she discovered NPower through LinkedIn. She immediately knew this was the program that would provide a clear tech career path along with the professional and technical skills to launch a successful IT career. She remained dedicated to the process and earned an IT internship with Kaiser Permanente. She secured a full-time position with a Baltimore health services after graduation and has since advanced her career to become an IT Operations & Support Specialist with Maryland Wellness.

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“

My time at NPower has been a breakthrough! It has given me the chance to recognize a specific career path and fully utilize new skills. I look forward to advancing myself through becoming a life-long learner, obtaining additional certifications in networking, and earning my degree from Morgan State University.

KATELYN AGYABENG-DADZIE NPower Maryland | Tech Fundamentals Fall 2019 Information Technology Operations & Support Specialist, Maryland Wellness

“

I wasn’t sure what I wanted to do next, but because of NPower my interest in the field has increased, and my knowledge expanded. NPower was one of the best chances I took…

BICHOY HANNA NPower New Jersey | Tech Fundamentals Spring 2018 Cybersecurity Fall 2019 Associate QA Analyst, Shadow Financial Systems - A Broadridge Company

Before NPower, Christian was working as a modern furniture cabinet maker but wasn’t passionate about pursuing a career in that field. In his search for a career transition where he could advance without having to incur debt, he found NPower. With no prior technical experience, he remained dedicated to the process and gained professional and technical skills. His drive and perseverance opened the door to an internship with Broadridge and then a full-time position as a Help Desk Technician Associate. A lifetime learner, Christian returned to NPower in 2019 to join the advanced Cloud Computing program to sharpen his skills and advance his career.

“

I had no prior technical experience, but I can honestly say that being at NPower is a great way to begin a career in IT. The best feeling in the world is to know that your future is bright and that you’re on the way to greatness.

CHRISTIAN OVIEDO NPower New York | Tech Fundamentals Fall 2018 Cloud Computing Fall 2019 Help Desk Technician Associate, Broadridge

SUCCESS STORIES

SUCCESS STORIES

At the age of 18, Bichoy relocated to the U.S. and through technology taught himself English. His interest in IT increased as he realized how tech had aided his transition to a new environment. Facing significant challenges and transferring to various colleges searching for the right tech program, he wanted to give up. Then he discovered NPower. Bichoy obtained his CompTIA A+ and Security + certifications and advanced in his tech career with Broadridge transitioning his internship to a full-time position with Data Center Operations. Now, Bichoy is an Associate QA Analyst with Shadow Financial Systems - A Broadridge Company and has increased his salary by 69% since joining NPower.

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“

NPower has given me all the tools I need to succeed and have a career that I will enjoy.

EUNICA LAZATIN

BRIANNA GOODRUM

NPower California | Tech Fundamentals Fall 2019 IT Specialist, Samba TV

NPower Missouri | Tech Fundamentals Spring 2019 IT Service Lead Analyst, Express Scripts

After the Army, she worked in several industries while gaining more interest and appreciation for the single common thread that had a significant impact in her professional experience – technology. Cecile came across NPower and saw that it was a free and trusted program for veterans striving to build careers in IT. Upon completing the program, she landed a full time role as a Network and Voice Services Intern and is now an Engineer Senior Analyst, increasing her pre-NPower salary by over 58%.

2019 - 2020 ANNUAL REPORT

“

I want to start my own business and focus on creating financial wealth and modeling smart money habits for my nieces and nephews. I would like to utilize my new skills to spark change in my family and my community.

U.S. ARMY RESERVIST

Two days after graduating from college, Cecile raised her right hand to serve in the U.S. Army. During her enlistment, she served as a photojournalist trained to tell the Army story and was awarded several honors, including the Army Achievement, Commendation and Good Conduct Medals.

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Before NPower, Brianna was self-studying to obtain her first set of IT certifications. Brianna found a committed support system within the NPower staff and her fellow classmates who celebrated her strengths and will to help other students in the class. From her tenacious spirit and ability to learn concepts quickly, Brianna was able to transform her internship with Express Scripts into a full-time position as an IT Service Lead Analyst. She remains a true advocate to NPower by referring students and sharing her story. Brianna’s ultimate goal is to build generational wealth and become a catalyst for change in her family and community.

“

Thanks to the NPower program, I am learning the essential technical and professional skills that will prepare me for a successful career in cybersecurity.

CECILE CROMARTIE U.S. ARMY VETERAN

NPower Texas | Tech Fundamentals Fall 2020 Engineer Senior Analyst, Citi

Prior to NPower, Christian used the technical acumen he had to launch an iPhone and computer repair service business to handle small repairs for his friends and family. He knew that he wanted to develop new technical skills to start a career in IT. Once he discovered NPower, he was sure this was the program to help him gain the skills needed to become a successful tech professional. Trusting the process and putting in the work paid off and he secured an IT internship with RT Software Systems. Now, Christian has transitioned into a full-time role as an Information Security Analyst with Sentry and has increased his hourly wage by over 50% since joining NPower.

“

The Tech Fundamentals program allowed me to develop an understanding of how to market myself and develop my in demand skills to start a career in IT. I’m excited about my future in IT!

CHRISTIAN KINSEY NPower Michigan | Tech Fundamentals Spring 2020 Information Security Analyst, Sentry

SUCCESS STORIES

After college, Eunica didn’t know what type of career she wanted to pursue. All she knew was she wanted to work in the Tech industry, however, didn’t exactly know in what field. Eunica heard about NPower’s IT Fundamentals program through a colleague in her reserve unit, who had gone through the program. After successfully completing the NPower program, she has obtained an internship at Deloitte SF, as an Information Technology Specialist, and was then immediately offered a full-time position with Deloitte as a Technology Support Analyst, tripling her salary. She is now an IT Specialist with Samba TV in San Francisco.

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NPOWER GALA 2019 & 2020 Building upon years of success, the 2019 and 2020 galas brought new innovations and fundraising records.

Together we raised over $2.1 million to support NPower’s free tech training that creates pathways to technology careers for veterans and young adults from underserved communities.

Held virtually for the first time in NPower’s 19 year history, nearly 800 attendees from around the world joined us for a night of meaningful, thought-provoking conversations.

We were encouraged by our honorees: Dave Steward, Chairman and Founder, World Wide Technology, and John Thompson, Chairman of the Board, Microsoft, who shared their professional journeys and the need to continue advocating for diversity in technology.

We raised over $1.8 million to support NPower’s free technology training and career programs.

These programs are core to our mission: creating pathways to technology careers for veterans and young adults from underserved communities.

Our NPower graduates, Angela Nuno and Jeremy Addison inspired us with their stories of determination and defying the odds.

We were deeply inspired by our honoree, Julie Sweet, CEO of Accenture. Named as Fortune’s Most Powerful Woman of the Year, she shared her experience as an advocate for diversity in the workplace, as well as the importance of taking risks in the face of fear. NPower graduate Tyrone Scott moved us with his personal journey of persistence, will and how NPower provided the structure and support he needed to succeed.

GALA 2019 & 2020

OCTOBER 18TH 2020 VIRTUAL EVENT

2019 - 2020 ANNUAL REPORT

OCTOBER 15TH 2019 GRAND HYATT, NEW YORK CITY

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27

TOTAL STUDENTS SERVED THROUGH END OF 2020

5,349 NEW YORK | FOUNDED 2001

Harlem | Brooklyn Serving: Young Adults

MICHIGAN | FOUNDED 2020

STUDENTS SERVED THROUGH 2020

2,371

Detroit Serving: Young Adults STUDENTS SERVED THROUGH 2020

77

NEW JERSEY | FOUNDED 2016

Jersey City | Newark (Opening 2019) Serving: Veterans and Young Adults STUDENTS SERVED THROUGH 2020

CALIFORNIA | FOUNDED 2015 San Jose Serving: Veterans and Young Adults

STUDENTS SERVED THROUGH 2020

563

569

MARYLAND | FOUNDED 2016

MISSOURI | FOUNDED 2017

St. Louis Serving: Young Adults

TEXAS | FOUNDED 2013 Dallas / Fort Worth Serving: Veterans

407

STUDENTS SERVED THROUGH 2020

488

OUR REACH

935

2019 - 2020 ANNUAL REPORT

STUDENTS SERVED THROUGH 2020

STUDENTS SERVED THROUGH 2020

Baltimore Serving: Young Adults

28

29

2019-2020 FINANCIALS 2019

2020

Cash and cash equivalents

3,268,877

5,814,306

Contributions receivable

1,929,353

5,755,082

Accounts receivable, net of allowance for uncollectible accounts of $5,000 in 2018 and 2017

472,006

227,774

Prepaid expenses

168,711

475,865

5,838,947

12,273,027

Contributions Receivable, Long-term

330,718

1,198,038

Security Deposit

150,938

155,547

Fixed Assets, Net

2,564,114

2,284,406

TOTAL ASSETS

8,884,717

15,911,018

Current Assets

TOTAL CURRENT ASSETS

CONSOLIDATED STATEMENT OF ACTIVITIES AND CHANGE IN NET ASSETS - 2019

WITHOUT DONOR RESTRICTIONS

WITH DONOR RESTRICTIONS

TOTAL

16,891,607

10,736,029

27,627,636

In-kind contributions

2,206,011

—

2,206,011

Special events income, net of $269,538 in direct expenses

1,566,247

—

1,566,247

Program service fees

1,003,208

—

1,003,208

3

—

3

6,300,567

(6,300,567)

—

27,967,643

4,435,462

32,403,105

19,231,762

—

19,231,762

19,231,762

—

19,231,762

Management and general

4,272,653

—

4,272,653

Fundraising

1,712,224

—

1,712,224

5,984,877

—

5,984,877

25,216,639

—

25,216,639

2,751,004

4,435,462

7,186,466

(273,587)

—

(273,587)

2,477,417

4,435,462

6,912,879

(852,269)

8,191,423

7,339,154

1,625,148

12,626,885

14,252,033

Revenues, Gains and Other Support Contributions

Interest income Net assets released from restrictions TOTAL REVENUES, GAINS AND OTHER SUPPORT Expenses Program Services Training Programs Total Program Expenses

LIABILITIES & NET ASSETS

Supporting Services

Current Liabilities Accounts payable and accrued expenses

505,070

517,832

Accrued vacations payable

189,543

251,662

Accrued salaries, bonuses and related benefits

476,155

110,316

Deferred income

217,223

587,586

1,387,991

1,467,396

157,572

191,589

1,545,563

1,658,985

Net assets without donor restrictions

(852,269)

1,625,148

Net assets with donor restrictions

8,191,423

12,626,885

TOTAL NET ASSETS

7,339,154

14,252,033

TOTAL LIABILITIES AND NET ASSETS

8,884,717

15,911,018

2019 - 2020 ANNUAL REPORT

TOTAL CURRENT LIABILITIES

30

Deferred Rent TOTAL LIABILITIES Net Assets

Total Supporting Expenses TOTAL EXPENSES CHANGE IN NET ASSETS BEFORE OTHER ITEMS Other Items Foreign Currency Translation Loss CHANGE IN NET ASSETS NET ASSETS, BEGINNING OF YEAR NET ASSETS, END OF YEAR

FINANCIALS

ASSETS

31

to our 2019 and 2020 supporters, large and small, for your incredible commitment to change the future of tech.

David Reilly

Matt Horner

Maryland Apprenticeship Innovation Fund

Dean Del Vecchio

Mike Fey

Maryland Department of Labor

Debra King

Morgan Stanley

Diane Schwarz

Motorola

Dropbox Inc

MUFG

DTE Energy

Netscout

Enterim Dental

New York City Council

Enterprise Holdings Inc

Northrop Grumman Corporation

Enterprise Vision Technologies

Oak Hill Advisors

Ernest Lefner

ORIX

Etrade

Pacific Credit Union

Etsy Impact Fund

Peabody Energy Inc

Facebook

Perot Foundation

Fearless

Peter Trizzino

Fifth Third Bank

QuinStreet

First Data

Regional Business Council

For Good

REJIS

Fund II Foundation

Richard Greenbaum

Gail Fierstein

Roberts & Ryan Investments

Goodwill Industries

Royal Bank of Canada

Guillermo Diaz, Jr

The Saigh Foundation

Harry Moseley

San Jose Digital Inclusion Fund

Helen Pumphrey Denit Charitable Trust

SAP

Medidata Solutions Motorola Solutions Shippy Foundation Tanium Inc. Vodafone FRIENDS Mr. & Mrs Alan Soros American Direct Marketing Andreessen Horowitz

UNDERWRITERS

Foundation

Pure Storage

The Citi Foundation

Symantec Corporation

Google

Texas Veterans Commission

Ronald & Cynthia Gula Charitable Fund

Guardian Life Insurance

The Sobrato Family Foundation

The Harry & Jeanette Weinberg Foundation, Inc.

United Way of Metropolitan Dallas

JP Morgan Chase

PARTNERS

Stand Together Foundation US Department of Labor SPONSORS Amazon AT&T Bank of America BlackRock

2019 - 2020 ANNUAL REPORT

Accenture Ainslie Foundation Bank of New York Mellon Bloomberg Boeing Dell Deloitte

St. Louis Community Foundation Tata Consulting Services Tiger Foundation Twilio Inc United Way of Greater St. Louis Verizon World Wide Technology SUPPORTERS Andreessen Horowitz Cultural Leadership Fund Ascension Information Services

Atlas Data Systems BAE Systems Baltimore Community Foundation Bank of the West BBVA Foundation Benevity Better Together Fund Blue Cross Blue Shield Bob Woodruff Foundation Bright Funds Foundation Broadridge Brooklyn Community Foundation Christopher Perry Cigna

Henry & Ruth Blaustein Rosenberg Foundation

Society for Information Management

HSBC

St. Louis Community Fund

Jennifer Kleinert

Standard & Poor's

JobsFirst NYC

State Street

John A. Kriewall and Elizabeth A. Haehl Family Foundation

Stephen Murphy UnibailRodamco-Westfield

Josh Sutton

United Way of Southeastern Michigan

Bank of NY Mellon Craig Newmark Fund

CompTIA Member Services LLC

MTX Group Inc

The Centene Charitable Foundation

Con Edison

Kapor Center

Fidelity

The New York Community Trust

Corteva

Earn MD

Keeley Companies

Lockheed Martin

Norton Lifelock

Emerson

The Craig and Kathryn Hall Foundation

Larry Quinlan

Robin Hood Foundation

Palo Alto Networks

France-Merrick Foundation Inc.

CSAA insurance Group

Leidos

SHI International Corp.

The Pinkerton Foundation Prudential

Kaiser Permanente

Dallas Foundation

Maritz

Kirkland & Ellis LLP

Dan Petrozzo

Maryland - CSBG

Cognizant

May & Stanley Smith Charitable Trust

Comcast

Microsoft

Crankstart Foundation

Steven & Alexandra Cohen

Silicon Valley Community Foundation

The Holton Foundation

City National Bank Communities Foundation of Texas

Cisco

32

The Abell Foundation

Salesforce.com Foundation

Atlantic Yards

USAA Venable Foundation Vodafone Americas Walmart Wells Fargo Zoom

THANK YOU TO OUR SUPPORTERS

THANK YOU

Maryland - DCHD

33

David Reilly | Chair Chief Information Officer, Global Banking and Markets Bank of America

Michael Fey Co-Founder & CEO Island

Christopher J. Perry President Broadridge Financial Solutions

Kateau James Global Chief Operations Officer Deloitte Technology

Dan Petrozzo Partner Oak Hill Capital/FT

Balaji Ganapathy | Co-Chair Global Head, Corporate Social Responsibility Tata Consultancy Services

Indivar Khosla Head of Financial Services US Microsoft

Diane Schwarz VP, Chief Information Officer Johnson Controls

Anne Gilroy | Co-Chair Senior Vice President Bank of America

Debra King Senior Vice President and CIO Corteva Agriscience

Dwight D. Shepherd

Jennifer Kleinert Chief Operating Officer, Enterprise Infrastructure Operations & Technology Citi

Strategy & Standards, BISO IBM

Steve Mase | Co-Chair Director Global Quality Assurance Operations Citi

Anupam Singhal Senior Vice President and Business Head Tata Consultancy Services

Racheal Ankrah-Fosu Former VP, Strategy and Business Development Broadridge

Sales Management Consultant

Thomas Knowlton CEO CSR Talent Group

Josh Sutton Chief Executive Officer Agorai

Michael Barsella Senior Account Executive Cisco

Craig Cuffie EVP, Chief Procurement Officer Salesforce

Viola Maxwell-Thompson CEO Emeritus ITSMF

Peter Trizzino President Dell Technologies Select

David Boyle Principal Ernst & Young, LLP

Dean Del Vecchio EVP, Chief of Operations and CIO The Guardian Life Insurance Company of America

Stephen M. Murphy Sr. Managing Director, Financial Services Technology Global Lead Accenture

Sangy Vatsa EVP, Chief Technology and Digital Officer FIS Global

Ami Desai Chief of Staff to the Chairman & CEO Vista Equity Partners

Mark Patterson SVP, Chief of Staff to Chairman & CEO Cisco Systems

Bertina Ceccarelli Chief Executive Officer NPower

Matt Horner | Vice Chair Senior Vice President, Global Enterprise Sales World Wide Technology, Inc. Gail Fierstein | Secretary SVP, Global Head of People CaaStle Vittorio Cretella | Treasurer Chief Information Officer Proctor & Gamble Steven Ballantyne Chief Operating Officer ProfitSolv Randy Barnhardt

2019 - 2020 ANNUAL REPORT

US MARINE CORPS

34

NATIONAL ADVISORY COUNCIL

Guillermo Diaz, Jr. Chief Executive Officer Kloudspot

Frank Pedersen Partner Apply Digital

REAR ADMIRAL (RETIRED)

Luke Chilone | Co-Chair Consultant

Einat Burshtine Head of Data, Reporting & Analytics for Infrastructure Credit Suisse

Peter Hancock Senior Vice President, Client Solutions Optiv Inc.

Nic Caputo Global Account Manager SHI International

Jason Hess Vice President, Global Technology JP Morgan Chase & Co.

Joe Carlin Director of Technology Service Delivery Mars

Daniel Johnson Senior Vice President, Chief Technology Officer & Head of Innovation Guardian Life

Guy Fruda Managing Director East Region, Information Technology Services Deloitte

Jeffrey M. Kaufman Managing Director Morgan Stanley

Amy Gnagy Managing Director Accenture

John O'Brien Senior Director, Security Presales Broadcom

Sajawal Haider Chief Information Security Officer Oak Hill Advisors

Kim Shostak Global Account Manager Hewlett Packard Enterprises

BOARD OF DIRECTORS | NATIONAL ADVISORY COUNCIL | REGIONAL ADVISORY BOARD

BOARD OF DIRECTORS

35

TEXAS REGIONAL ADVISORY BOARD Tresia Eaves SVP, Program Management Advisory Board Chair Citi Barbie Barta CEO/Owner BCT Corporation

Robert Elliot Senior Client Director Nexient Joshua Futrell CEO COMHOME Technology Solutions

Doug Barnes Vice President of Operations NETSCOUT

Rashimi Jain CIO Careington International

Jacqueline Bragg

Terry Jenkins

NPower Alumni Representative

NPower Alumni Representative

Information Security Analyst Citi

IT Business Unit Sr Analyst Citi

Llewellyn Derry Board Vice Chair Beacon Hill

Christopher Karp Director of Customer Service Chewy

Melissa Duron

NPower Alumni Representative

Data Quality Analyst at Citi Citi

Michael Lawson Sr Manager - Boeing Global Engagement Boeing

Ernest Lefner Sr Manager - FSO Digital Advisory EY Bobbie Long SVP Digital Automation & Infrastructure Citi Daniel Maslowski Global Head, Digital Automation & Infrastructure Citigroup Curt McLaughlin Region Manager WWT Kris Norris Director of Strategic Partnership Kelly Services Angela Nuno

NPower Alumni Representative

MARYLAND REGIONAL ADVISORY BOARD Raymond Pitts Senior Vice President Data Center Migration Portfolio Manager Citigroup John Rose Storage Analyst Citi Diane Schwarz Chief Information Officer National Board of Directors Member Johnson Controls Adrian Silva Senior Managing Director of Workforce Development and Apprenticeships Dallas College Chris Young U.S. Global Fi Strategic Resourcing Lead WWT

Application Support Analyst Citi

CALIFORNIA REGIONAL ADVISORY BOARD

2019 - 2020 ANNUAL REPORT

Stephen Franchetti CIO Samsara

36

Gwatoh Kroma Human Resource Business Partner Accenture Alicia Johnson Principal, Technology Transformation Ernst & Young

Troy Johnson Managing Director, Western Regional Technology Deloitte Sean Miner Head of User Experience (Global) QuinStreet Thao Nguyen Senior Vice President & Group Manager

Comerica Bank Malcolm Palmore Chief Security Officer Palo Alto Networks Ashley Sequeira Senior Technical Trainer SecOps Palo Alto Networks

Kris Stradelman Director Nova Workforce Board Jim Wong Chairman of the Board National Veterans Transition Services

Frank Baitman | Chair Global Head of Compliance & Strategy for Digital Platforms Genentech

Gerald Charles VP, Head of Product, Omni Customer Servicing Capital One

Candace Givens Vice President of Program Management Northrop Grumman

Jesse Hillman Vice President and Chief Information Officer Tessco

Sandra A. Bempong Grants Officer Community Health & Social Impact CareFirst BlueCross BlueShield

Vince DeFrancisci Director, Cybersecurity and Aerospace Maryland Dept. of Commerce

Gayle Guilford (Retired) Chief Information Security Officer Baltimore City Government

Blair Johnson Consultant

Michael Robert DiBlasio Senior Software Engineer Leidos

Scott Harris President VIAcode

Natasha Murphy Director of Health Policy Center for American Progress

MISSOURI REGIONAL ADVISORY BOARD Yvena Atkins Strategy Manager Accenture Matt Holton Senior VP, Operations & Technology, NAM Mastercard Matt Horner SVP, Global Enterprise Sales World Wide Technology Jon Joplin Vice President of Technology Express Scripts

Gerry Lewis President and CEO AIS Justin McFarland Executive Vice President - Information Technology McCarthy Holdings, Inc. Brian Mize Department Manager, Global Cyber Security Information Security Office Enterprise Holdings, Inc.

Valerie Patton SVP, Inclusion and Talent Attraction, ED, St. Louis Business Diversity Initiative St Louis Regional Chamber Scott Richert CIO Mercy Michael Rupinski President ZeroDay Technology Solutions Gary Smith Director, Architecture & Engineering, KTech KPMG

Reggie Swanigan CIO Together Credit Union Nicole Tate Area Vice President, Global Client Enablement World Wide Technology Reedy Wade Vice President, Academy Engagement & Impact NAF Scott Wilton RVP, Enterprise Data & Analytics & Corp. Systems Centene Corporation

NEW JERSEY REGIONAL ADVISORY BOARD Jacquie Cleary | Chair CEO Atlas Ambrose Nardulli Managing Director JPMorgan Chase & Company Vivian Brady-Phillips Interim Executive Director Jersey City Housing Authority Sergeant John Escalante NYC/NJ Representative Marine for Life

Nicole Flowers Senior Manager, Cloud Infrastructure Accenture Tara Fosbre 2nd VP of Technology Guardian Life

TD Ameritrade Joshua Richards Director, Identity & Access Management Pearson

Avneet Thapar Hall Global Threat Analysis Lead,VP Citi

John Sasso Associate Director, Service Delivery Lead, Technology Experience Support Ernst & Young LLP

Chris Murphy Director of Platform Services

Akhilesh Tiwari VP, Global Head, Enterprise

Application Services Tata Consultancy Services Brian Quinn Director, U.S. Public Policy Audible, Inc.

37

CHANGING THE FUTURE OF TECH TOGETHER.

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