Employee of the Quarter 3 2025

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Employee of the Quarter

Employee of the Quarter FY25 Q3

WINNERS

Aimee Blackwell-Lawson Values: Trust, Hope, Unity, Creativity, Inclusion, Kindness

Aimee is such a bright presence at the Guthrie Broad office - she is always willing to see anyone who walks in and demonstrates creativity and kindness when working with staff and clients She displays a curious attitude and a desire to ensure the best outcome for her clients She is an asset to the NorthCare team!

Aimee is a great therapist and wonderful co-worker She works so hard to see all clients who walk through the door She has amassed an impressive caseload and still finds time to help out her team whenever necessary. She is always willing to step in and assist a coworker or client. We are so grateful to have Aimee on the team.

John Birdsong Under the values of Trust, Hope,Kindness

John is a peer with small teams who is passionate about providing quality consumer care and providing support to his colleagues. Trust: John demonstrates trust by following through on job duties/tasks, communicating openly with consumers and his upline/colleagues even when it's difficult. Unity: John encourages teamwork and collaborating with his colleagues, makes others feel heard and celebrates the successes of both consumers and colleagues. Kindness: John expresses gratitude and proactively looks for ways to support others.

John shows kindness to anyone he interacts with and always has a smile on his face. His positivity creates an inviting space for consumers and staff. He offers support and training to new staff, involving them in meetings, didactics, trainings, and discussions, ensuring everyone feels welcome. He communicates clearly and effectively with his team fostering trust. John is a valued member of Small Teams providing support to his team and consumer care.

John is an amazing PRSS level 3 with small teams that embodies all the NC values he is trustworthy infollowing through with all job duties and working to create a safe space for his consumers and peers, he promotes unity by encouraging teamwork and collaborating with peers in all programs, he is also one our leaders for PRSS didactics, he leads and works from a place of empathy and kindness working to support and show gratitude to those around him. He works creatively with consumers to get their needs met and instills Hope in everyone he interacts with.

John is a PRSS on small teams who is passionate about providing quality client care and makes it a priority to instill HOPE in every interaction he has with clients. He demonstrates INCLUSION as he meets every client with a smile, goes out of his way to welcome clients, and does everything he can to make them feel comfortable to build their trust in him as a provider and in NC as an agency as they are seeking and learning about services. John demonstrates UNITY as he is a team player and constantly helps his team and the agency where he can without hesitation. He has served as a mentor to his peers through providing training, encouragement, and support in a KIND and compassionate way. His positive energy and client-centered approach make him an invaluable asset to small teams!

Employee of the Quarter FY25 Q3 WINNERS Continued

Maria Rivera Values: Trust, Hope, Unity, Creativity, Inclusion, Kindness

Maria shines bright for her colleagues at NorthCare. Maria goes out of her way to be helpful and kind, maintaining a professional and positive demeanor at all times. Maria has a knack for making new staff feel welcome and making all staff feel valued. I watch her assist people and say kind words every day, and I want to take this opportunity to say 'Thank you ' ! We appreciate all you do, Maria

Melissa

Gabriel Values: Trust, Hope, Unity, Creativity, Inclusion, Kindness

Melissa is a vital part of our Med Clinic. She keeps things going and is always willing to jump in to help. She is very knowledgeable and is able to communicate in an effective manner with both staff and our most vulnerable patients. She always has a smile on her face. Melissa is a joy to work with. Melissa has been an amazing support with medication clinic and working closely with med clinic and small teams to help coordinate consumer needs. Several consumers have expressed how Melissa's approach of kindness and inclusion has helped them in building trust. Melissa takes her time with every consumer and works to make each interaction meaningful. Melissa promotes hope with our consumers and her colleagues maintaining positivity each day and being a source of calm for those that are in crisis. Melissa has been a great help and support to Outpatient services She shows kindness and compassion to consumers and makes them feel heard She has been a big support in helping to get vitals completed, calling cancellations, and completing forms and referrals Staff can trust that Melissa will do what she says she will get done Melissa is always one step ahead, anticipating needs of others, always ready to help Meeting coworkers and consumers where they are and helping all to meet a common goal of health and safety Melissa has a broad range of knowledge in her toolbox Melissa is a tireless employee who deserves this accolade Melissa has clinical experience and actively seeks to advocate for our patients by scheduling appointments, listening to their concerns and helping to make sure their needs are met She works well with others and is a team player Melissa shows kindness to those who are hurting Melissa gives hope to those who are hopeless by helping to meet their needs and treating them as she would like to be treated. Melissa creates trust for people by doing what she says she will do. Her clinical experience and empathy help Melissa to understand our client's needs and her compassion and kindness lead her to meet the needs.

Melissa is a PRSS/Wellness Coach with med clinic. She is a go-getter and makes things happen in a program that has many moving parts. Trust: Melissa has great follow through and has shown she can be trusted to get things done! This helps build trust amongst her colleagues which lends to effective team collaboration. Kindness: Melissa is caring and compassionate, and a great advocate for consumer needs. She develops relationships with consumers even through brief interactions, helping consumers feel heard and supported. Creativity: Melissa is actively creative in problem solving and coming up with creative solutions to meet client's needs.

Melissa is a "good scout"-always prepared to assist Med Clinic staff and GP Reception to monitor overflow, scheduling appts, doing refills, and problem solve She has excellent people skills-a natural leader who if given the opportunity will always rise to the occasion She uses her humor to diffuse tense situations and to "encourage" staff She is a woman of faith Where she excels is patient/consumer satisfaction! The consumers seek her out for her compassion She is 'their friend', she listens, doesn't judge, and assists consumers in getting their needs met-instilling hope We have many deserving staff; however, in the recent months Med Clinic has transitioned from six provider to three Melissa has supported the remaining staff and has assisted in making the transition seamless

Honorable Mention Nominations

Billy

Daniels

Values: Trust, Hope, Unity, Creativity, Inclusion, Kindness

Bill continues to go above and beyond to ensure our clients receive fair treatment and timely services. He never hesitates to step up, seamlessly taking over groups when staff members are out His dedication to coordination with our MAT team of doctors ensures that even our hardest-to-reach clients receive the care they need Bill’s commitment, reliability, and teamwork set a high standard for all of us His efforts make a real difference in the lives of both our clients and colleagues.

Alicia Petalcu Under the values of Trust, Hope, Unity, Creativity, Inclusion, Kindness

Alicia is a light of hope to the RICCT consumers! She teaches them skills every day that they can use to reintegrate back into society Over the last few months, Alicia took it upon herself to create a 3-part phase program to help our RICCT consumers transition from prison back into society in 6-12 months She used not only her creativity but asked input from each of her consumers on what would be beneficial in their transition, as well as reaching out to other similar programs. It is apparent that Alicia wants only the best for her consumers and that is why I am nominating her for employee of the quarter!

Brianna Cavazos Under the values of Trust, Hope, Unity, Creativity, Inclusion, Kindness

Always goes above and beyond to help consumers and teammates, extremely caring and always putting others before themselves and making sure to brighten up the days

Brianna Rivera

Under the values of Trust, Hope, Unity, Creativity, Inclusion, Kindness

Bri is an amazing asset to the Drug Court team. She is very compassionate with the clients and goes above and beyond to make sure that are getting the right care and attention in court to get a fair shot She instills Hope in the clients to keep growing and to not give up no matter what happens She is a ROCKSTAR in my books :)

Byron Holzberger

Under the values of Trust, Hope, Unity, Creativity, Inclusion, Kindness

Byron serves multiple families with continued compassion and enthusiasm. Caregivers have reported that they love working with him and have seen the positive influence he has created in their kiddo's life! He is amazing!

Candice Caldwell

Under the values of Trust, Hope, Unity, Creativity, Inclusion, Kindness

She is amazing at what she does for reception. She is very punctional and reliable. She is always friendly and helpful to our consumers.

Honorable Mention Nominations

Cindy Montoya Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Cindy has been very kind and inclusive since I started working here. She has been a great help to me. She is a team player who offers support and encouragement. She is compassionate towards everyone, especially clients.

Emily Williams

Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Emily is kind to our consumers and to her peers at work. She strives to bring any gaps in the team together. She is always willing to help with a new project (creative with her approach) or make sure established processes are followed Emily enables the consumers that she interacts with to develop hope in their situation by using the skills she learned in trainings and her own personal story. Emily is innovative and gives 100% in all she does She has been at Northcare for over a year and is thriving!

Iris

Chavez

Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Iris has gone above and beyond to help the FACT team with a Spanish speaking consumer Iris not only translates when needed, she has coordinated care with family, hospitals, and most recently the Consulate of the Dominican Republic She goes out of her way to help consumers with obtaining the best care to include supporting them with resources, thinking outside the box, and personally checking in/following through with their care. Iris has been outstanding and is a vital asset to the team, agency, and community. Iris has helped the FACT team with a Spanish speaking consumer with no complaints. She has added multiple tasks to her plate and helped with thinking outside the box She is a huge asset to this agency and community

Jamie Hazelwood

Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Jamie has an "inside light" that shines upon anyone who is nearby Her kindness, soft voice and expert listening skills make her perfect for her role here at NorthCare Her creativity brings such a warm, inclusive vibe in her office. I love that she has some items on display in her office and some in progress. What a great metaphor for us all. Continual works in progress and hopefully, for each, our "better angels" naturally on display. Something about Jamie's approach invites hope and trust; especially because she is bilingual. Jamie is a fantastic team member (I know from experience) bringing unity and collaboration for all. Collaboration is probably my favorite word in business and in non-profit!

Jordan Tillery

Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Jordan is an exceptional receptionist who provides exceptional service and always goes above and beyond for our consumers.

Honorable Mention Nominations

Kelly Slattery Under the values of Trust, Unity, Creativity, Inclusion, Kindness

She is always so helpful to staff and Clients. She is always to willing to help when someone asks. She always stays friendly with staff and clients even when the pressure becomes overwhelming. She has a great sense of humor and always has something encouraging to say. I appreciate her very much and I so glad to have her on the team

Latasha Langley Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Latasha is very sweet and great with everyone including the staff and consumers She is patient and listens reflectively while building rapport with empathy She gives her all and never complains about duties needing to be done She inspires hope, creativity, and is a natural born leader Latasha is the best at encouraging morale.

Meagan Elliott Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Meagan Elliott is one of the Engagement Coordinators on the Prevention Side. Meagan uses extensive experience and her creative levels of ingenuity to apply to her position. She would be impressive enough on that basis alone. The reason why I am nominating Meagan is because everyone she engages with can sense her level of earnest and invested interest in the success of others It isn't just about hitting the numbers that reflect success (although she has gone above and beyond in that sense as well) but it's about the thoughtful outreach and development of relationships with anyone willing to speak with her She is willing to help out and support anyone she works with and does not have an unkind word for anyone. She exudes professionalism all while embodying the values that we as a company hold dear. As someone who has the privilege of working with her frequently, I wanted to share my genuine appreciation for all of the hard work she does. She certainly deserves recognition

Porsha Burden Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Porsha is always so helpful and knowledgeable She is always willing to share information with others

Robert Richter Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Always working hard to help others and goes out of his way to train new hired coworkers Robert is kind and giving and always a great source of information He is a great team player and is pleasant to work with He is humble and really cares about his job as a CPRSS/MHT at Edmond URC. leave with a smile.

Sarah Brown (Glover) Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Sarah is always so nice and professional and has the best attitude. She makes everyone feel so comfortable.

Shawna Alvarez Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Shawna is a great team leader and works well with others She has a quiet kindness and jumps right in to help her coworkers Shawna has a positive way of shining and to be an example of a hard-working team player

Honorable Mention Nominations Continued

Sheila Eddins Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Sheila is a kindhearted person who works very hard to help ensure others have what they need. Many days our Edmond URC team was able to work efficiently with Sheila's efficiency. She comes in on her days off and helps other workers learn skills they need for their jobs. Sheila shares food and offers hope to consumers in a difficult crisis. She always does 110% with a smile. She is the epitome of kindness!

Sydney Hess Under the values of Trust, Unity, Creativity, Inclusion, Kindness

Since Sydney first started here, she has been ready to help and support the team wherever needed. She is ALWAYS going the extra mile for not only her case load, but for every consumer who is a part of the FACT Team Her work ethic is admirable She is all around the best human to be around I think I can speak for the whole team when I say we are forever grateful for Sydney and everything she does Sydney is the epitome of reliability, trustworthiness, and a team player She’s someone we can always count on to be there when needed, and her presence in the team has a calming, supportive influence on everyone around her. Sydney is the go-to person whenever someone needs help or guidance. Whether it’s offering a thoughtful solution to a challenge or simply being a listening ear, she is always available and eager to support her colleagues. Her willingness to help, combined with her calm demeanor, makes her the glue that keeps our team connected and united Beyond her helpfulness, Sydney's trustworthiness stands out She handles sensitive matters with integrity and confidentiality, which is invaluable in maintaining a strong and cohesive team dynamic Her dependability allows us to move forward with confidence, knowing that she will follow through on her commitments. Sydney’s positive attitude and strong sense of collaboration make her an indispensable member of the team. She fosters an environment where everyone feels valued and heard, and she plays a crucial role in creating the supportive and inclusive atmosphere we all appreciate. In short, Sydney is a dedicated, reliable, and supportive team member who truly deserves to be recognized as Employee of the Quarter Her contributions go far beyond her day-to-day tasks, and she plays a key role in making our team stronger and more cohesive

You can submit your nomination for Employee of the Quarter FY25 Q4 at any time between now and end of June! Criteria

Employed with NorthCare at least 6 months

Must be a NorthCare employee; volunteers, interns, and students are not eligible

Has not been an EOQ winner in the past twelve months

Directors and Executive Leadership are not eligible for E l f the Quarter

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