National Policy on Healthcare Quality and Safety

The Directorate of Healthcare Quality and Safety is the focal point of Quality Management and Patient Safety within the Ministry of Health, Sri Lanka

NIMH as part of the Ministry of Health is participatory to the Quality Improvement measures taken by the Directorate and works hand in hand with the Ministry of Health - Directorate of Healthcare Quality and Safety as well as the National Productivity Secretariat of Sri Lanka in striving for better Healthcare Quality, increased patient safety and increased productivity.

The national policy on healthcare quality and safety recognises the following key result areas. 1. Customer/ Patient Satisfaction 2. Leadership, Governance and systems 3. Clinical Effectiveness 4. Risk Management and Safety 5. Enabling Culture for Quality Improvement 6. Staff Development and Wellbeing 7. Research for quality improvement and patient safety

NIMH also is keen to engage in quality improvement aspects in all of the above areas. For this purpose in the Planning and Development Unit a separate section has been established for Quality Management to function as the focal point for Quality and Safety.

NIMH tries to promote and develop the 5S Concept, Kaizen methods, Total Quality Management as well as Green Productivity within the institute