Information Communication Technology Maintenance Unit

Founded as the Computer Maintenance Unit as per the Ministry of Health directives it was renamed as Information Communication Technology Maintenance Unit (ICTMU) in 2019 and is still located on the 3rd floor of Research and Training Building near the Research Department.

1. The ICT Maintenance Unit (ICTMU) is running under the guidance of the Health Informatics

Section of Planning & Development Unit and the Administrative Officer.

2. The ICTMU will oversee all computer hardware & software issues as well as issues arising from communication tools such as CCTV & Audio Systems.

3. Any section having any computer issue may contact the ICTMU by directly calling the relevant officers/Assistants via the exchange.

4. Duplicate Book should be ordered about the ICTMU maintenance required.

5. ICTMU will review the work and put a worksheet at the beginning and work completion sheet after fixing.

6. The ICTMU has no authority to request any supplier to come and fix any item. All official requests to fix computer items externally should be sent to the relevant subject as per routine procedure.

ICTMU will put a required recommendation for the said work through a worksheet.

7. You may contact ICTMU before sending an official request to relevant subjects in the Accounts

Department / Other to improve efficiency.

8. ICTMU will be doing routine maintenance of Computers on an annual planned system basis.