NICC Solutions: Spring/Summer 2022

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Soft Skills:

The Missing Link in Work Culture Northeast Iowa Community College offers many short-term training certificates for in-demand jobs in northeast Iowa. Why consider a Career Pathway Certificate as opposed to just on-the-job training? Career Pathway Certificates include important soft skills training as well as technical and industry skills. Some topics include emotional intelligence, motivation, attitude, accountability, attendance, time management, conflict resolution, dealing with stress and financial literacy. WHY EMOTIONAL INTELLIGENCE?

WHY MOTIVATION?

Instructor Kathie Rotz said it best, “Emotional intelligence teaches you how to communicate with others that have different personalities.” Building emotional intelligence will help employees form more effective and impactful relationships at work.

Teaching motivation in our soft skills course will help initiate, guide and maintain goal-oriented behaviors in line with personal and career goals.

WHY AT TITUDE? Each person's attitude is a reflection of three things: how do you see yourself, how do you see the world and how do you see yourself in the world? Employees will be able to effectively navigate the attitudes of others and improve their ability to manage their own attitude while at home and work.

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SOLUTIONS MAGAZINE • SPRING / SUMMER 2022

WHY ACCOUNTABILIT Y? Does your company have issues with deadlines missed, important tasks going uncompleted or employees ignoring the rules? In an environment of accountability, trust is earned, work is fairly distributed and common goals unite the team even under challenging circumstances.


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