Soft Skills: The Missing Link in Work Culture

Soft Skills: The Missing Link in Work Culture

Northeast Iowa Community College offers many short-term training certificates for in-demand jobs in northeast Iowa. Why consider a Career Pathway Certificate as opposed to just on-the-job training? Career Pathway Certificates include important soft skills training as well as technical and industry skills. Some topics include emotional intelligence, motivation, attitude, accountability, attendance, time management, conflict resolution, dealing with stress and financial literacy.

WHY EMOTIONAL INTELLIGENCE?

Instructor Kathie Rotz said it best, “Emotional intelligence teaches you how to communicate with others that have different personalities.” Building emotional intelligence will help employees form more effective and impactful relationships at work.

WHY ATTITUDE?

Each person's attitude is a reflection of three things: how do you see yourself, how do you see the world and how do you see yourself in the world? Employees will be able to effectively navigate the attitudes of others and improve their ability to manage their own attitude while at home and work.

WHY MOTIVATION?

Teaching motivation in our soft skills course will help initiate, guide and maintain goal-oriented behaviors in line with personal and career goals.

WHY ACCOUNTABILITY?

Does your company have issues with deadlines missed, important tasks going uncompleted or employees ignoring the rules? In an environment of accountability, trust is earned, work is fairly distributed and common goals unite the team even under challenging circumstances.

WHY ATTENDANCE?

The benefits of regular attendance can be summarized by the famous quote, "The world is run by those who show up." NICC attendance skills training teaches employees the importance of showing up, qualities of courtesy, reasons employees are late for work and employer’s perception of late or absent workers.

Every human resources office has a policy on attendance, but that doesn’t mean attendance is understood by all. Having poor attendance might not necessarily reflect on the employee's work ethic and values. It may be something as simple as not fully understanding how attendance and accountability connect with the career.

WHY LIFE SKILLS?

You’ve taught the skills needed for the job, but an employee's life skills can impact the day-to-day operations at work. Our life skills course will teach employees how to positively handle conflict, explore ways to manage time and stress and learn skills that will lead to financial health. Mastering these skills will reduce stress and help employees be focused and positive members of a company.

“When you complete Career Pathway Certificate programs, you are more competitive as a job seeker or when looking to advance in a company. This is an opportunity to build my talents, and I want to get more education."

JAIME HERNANDEZ-RODRIGUEZ, Welding '16, CNC Operator '18, Industrial Maintenance '20

HOW DOES THIS BENEFIT YOU?

• Better workplace communication

• Less workplace drama

• Accountable employees

• More independent workers

• Positive workplace culture

• Well-rounded employees

LEARN MORE ABOUT CAREER PATHWAY CERTIFICATES AND HOW OUR TRAINING CAN BENEFIT YOUR CURRENT OR FUTURE EMPLOYEES.

www.nicc.edu/cpc