Create a Complaint-Free Culture at Work COMPL AINT (NOUN): THE EXPRESSION OF GRIEF, PAIN OR DISSATISFAC TION. Research shows that most people complain once a minute during a typical conversation. Complaining may feel good, however, it isn’t good for your health or your workplace. A Stanford University study found that engaging in complaining or listening to someone complain for 30 minutes or more can actually damage your brain. Chronic complaining to co-workers can come back to haunt you. It could ruin your reputation, labeling you as a negative person or as “not a team player.” As a result, you may make enemies which will only worsen your work experience and add to the decline of overall workplace culture.
WANT TO CREATE A COMPLAINT-FREE CULTURE AT YOUR WORKPLACE? LEARN MORE ABOUT WILL BOWEN AND REGISTER FOR THE BUSINESS SUMMIT. www.nicc.edu/businesssummit
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SOLUTIONS MAGAZINE • SPRING / SUMMER 2022
Understanding the human connection and the real reason behind complaining can help you improve the culture of your workplace. Using Will Bowen’s G.R.I.P.E. technique gives insight to what lies beneath the complaint and can help you refocus a co-worker’s attention to solving the actual problem. Will Bowen, international bestselling author, world authority on complaining and founder of A Complaint-Free World, is the featured speaker at our 2022 Business Summit events in May and October. His G.R.I.P.E. technique and 21-Day Complaint-Free challenge has been recommended by many influential celebrities and media outlets including Oprah, Maya Angelou, Tim Ferris, Joe Vitale, Gary Zukov, The Wall Street Journal,NBC’s Today Show, the ABC Evening News and NPR. Will travels the world motivating businesses and organizations of every size to understand the causes and embrace the cures of complaining.
