March 2024 Project Update
2 Countdown to go live Days until Go Live* <200
3 1 Operation Monarch Project Timeline: Journey To Go-Live Our HIS Journey Pulse Survey 2 Training Timeline 3 Training Update 4 5 Readiness & Engagement 6 Physician & Prescriber Roadshow Pulse Survey 7 Clinical Process Review Devices Update 3 Pulse Survey 8 Huddle Visits Recap Pulse Survey 9 Communications Update
What's Next...
Pulse Survey & Huddle Visits Continue
All Staff HIS Update Meeting
Validate Gateway
Readiness & Sustainment Kick Off
Complete Iterative Workshops
Physician & Prescriber Roadshow
Workshop 8
Learning Journey Stage 1
Feb. 2024
Mar. 2024
Integration Testing Kick Off
Change Coalition Check-in
Accountable Leaders Check-in
Workshop 7
Readiness & Engagement
Iterative Workshops
Apr. 2024
May 2024
Clinical Cutover Strategy
Train Quality Check
Train Gateway
Learning Journey Stage 3
Clinical Process Review & Open House
Integration Testing (1)
IT1 Issue Resolution
Learning Journey Stage 2
June 2024
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Clinical Practice Readiness
Change Management & Communications Testing
Journey to Go-Live
Dec Jan Feb Mar Apr May Jun July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sept Oct - Dec 20 22 2023 2024 PreHIS Project Start Up Align Engage Activate/Deployment Go-Live Measure We are here
Design the Brand System Testing Sign the Contract wi th Oracle Super User Recruitment Integrated Testing Create Governance Es ta blish Project Vision & Goals Change Coalition Established Celebrate One Year Out Workshops Clinical Process Review – Open House Readiness & Engagement Vacation Planning Announced for Go-Live Schedule Training Data Migration Physician & Prescriber Roadshow Department Leader Readiness IT and At-The-Elbow Support Issue Resolution Optimization & Stabilization GO-LIVE Favourites Fair Measure Go Live Readiness ICT Change Freeze Devices Learning Journeys Learning Labs 120 Days 90 Days 60 Days 30 Days b bJan Feb
Training Timeline
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Training Update
• Learning Journeys – 5 Stages of Material Released at a 5-week cadence
o Role Based
o Asynchronous
o Mobile Friendly – videos, tips, simulations
• Learning Labs – On Site Classroom Training offered August 6th – September 27th
o Locations: Niagara Health (Niagara Falls, Welland, St Catharines) and Hotel Dieu Shaver (Lou Cahill A/B)
o Hands On – Oracle Facilitated Classes
o two – 16 hours in length – 16 hours spread over two days
o Working with Managers/Scheduling to coordinate
• Favourites Fairs/Login Labs
o Two weeks prior to Go Live
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Readiness and Engagement
Objective: to ensure readiness across people, places, and processes
The goal is to ensure successful implementation of the new Hospital Information System (HIS) by preparing leaders and end users for go-live. This strategy focuses on promoting user readiness, engagement, and effective communication, critical to a successful conversion and go-live.
Readiness Activities:
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April 15 - 30
• Highlight how the new system improves patient care, streamlines processes, and addresses physician and prescriber concerns.
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& Prescriber Roadshows
Physician
Clinical Process Review – May 28 – June 3
The Clinical Process Review (CPR) is a major milestone in the Operation Monarch journey. It is an opportunity to showcase high volume workflows and develop strategies for implementing process changes.
The purpose of the CPR is to build up foundational knowledge related to the technical functionality and terminology of the new HIS, identify key workflow changes and how those changes will impact daily tasks for clinicians.
End-to-End Demos -
May 28 WHS Auditorium
June 3 SCS Community Leaders
Auditorium (2C25.003)
Open House May 28 - June 3
(workflow demonstrations at all NH sites and HDS)
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Huddle Visits Recap
A total of 87 huddles were visited by Operation Monarch Training Specialists and change management representation across Niagara Heath sites and Hotel Dieu Shaver throughout January and February.
Training Specialists were able to provide solution specific demonstrations of the Millennium software and answer questions about the new Hospital Information System (HIS).
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Communication Updates
• Monarch Monday is released every Monday in an all staff e-mail
• Printable Monarch Monday posters are available on E-span
• Have a question about the new HIS?
Our Frequently Asked Questions section is updated regularly
•
NEW: Monarch Videos are now available on the Operation Monarch main page
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Questions/Comments
We want to hear from you!
Complete the feedback form on the
Operation Monarch E-span page.
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