June 2024 Project Update
Countdown to go live Days until Go-Live
*Based on November 9, 2024 go-live date
2
* <150
1 Project Timeline: Journey To Go-Live Our HIS Journey 2 HIS Training Update 3 Open House Summary 4 Pulse Survey 5 Pulse Survey Pulse Survey 7 Communications Update Readiness Activities and Events At-the-Elbow Recruitment Pulse Survey Pulse Survey 6 Digital Dive-Ins At-The-Elbow Recruitment
Timeline – Nov 9 Go Live
June
June 10-14 SSC Workflow Showcase
June 13 – GLRA 150
June 17-28 IT1
June 18 Digital Dive Ins Kick Off
June 24 Stage 2 Learning Journeys released
August
Aug Stage 3 Learning Journeys released
Aug 15 GLRA 90
Aug 12-23 Issue resolution
Aug 19-30 SCANFEST
October
Oct Stage 5 Learning Journeys released
Oct 10 GLRA 30
Oct 28-Nov 8 Favourites Fair
Oct 23 ACTIVATE Gateway
December
Dec 11-Jan 31 Step Down Support
July 11 GLRA 120
July 1-14 Issue Resolution
JULY 17 TRAIN Gateway
July 15-26 MAINTENANCE TRAINING
July 29-Aug 9 IT2
July
Sept 9 Activity Delete
Sept Stage 4 Learning Journeys
Sept 12 GLRA 60
Sept 9-13 Trainer Prep
Sept 16-Nov 8 Learning Labs
September
Nov 7-8-9 Cutover
Nov 9 GO LIVE
Nov 9-Dec 10 Go Live Support
November
4
Dec Jan Feb Mar Apr May Jun July Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Nov - Jan 20 22 2023 2024 PreHIS Project Start Up Align Engage Activate/Deployment Go-Live Measure We are here Journey
Design the Brand System Testing Sign the Contract wi th Oracle Super User Recruitment Integrated Testing Create Governance Establish Project Vision & Goals Change Coalition
Celebrate One Year Out Workshops Open House & System Demonstrations Readiness & Engagement Vacation Planning
for Go-Live Schedule Training Data Migration Physician & Prescriber Roadshow Department Leader Readiness IT and At-The-Elbow Support Issue Resolution Optimization & Stabilization Favourites Fair Measure ICT Change Freeze Devices Learning Labs Go Live Readiness 120 Days 90 Days 60 Days 30 Days b bJan Feb Mar Sept Oct GO-LIVE Nov 9 Learning Journeys b Apri l b Testing May
to Go-Live
Established
Announced
What's Next....
Start of Learning Journeys
Open House May 28-June 4
Complete Design & Build
Clinical Process Review/Open House
Integrated Test Script creation
May 2024
June 2024
Open House May 28-June 4
Digital Dive-Ins
Learning Journeys Stage Two
Test Gateway - Completed
Integration Testing (1) & IT1 Issue Resolution
Department Leader Readiness
Clinical Cutover Strategy
Integration Testing 2
Train Quality Check & Gateway
Trainer Prep & TRAIN domain creation
July 2024
6
Iterative
Change Management & Communications Testing Readiness Activities
Workshops
Training Update – Learning Journey
Operation Monarch Learning Journey Stage Two Release Date: June 24, 2024
• Sign in and get started: Project Monarch - Training and Learning Hub (lhiniv.net)
• Learning Journeys live on a separate portal – not LERNH
o Log in or access issues?
Contact nhhistraining@niagarahealth.on.ca
• Learning Journeys are role-based
• Three to five stages of material will be released over the next few months
• Users are encouraged to complete the stages at their own pace
• Do not hold off training and allow stages to pile up
The Learning Journey will include:
Discover – An introduction to the Learning Journey and the HIS Explore – Become familiar with the most used areas of the system
Experience – Dive more deeply into your specific workflows through simulations
Perform – Learning Labs (Hands-on classroom training in small groups)
Adopt – Using the system at go-live with tip sheets and additional learning materials
7
Training Update – Learning Labs
Part of the Learning Journey (for most roles) is classroom training: Learning Labs
•Dates: Classes offered multiple times between September 9 and November 9
•Locations: St. Catharines, Niagara Falls, and Welland sites, as well as Hotel Dieu Shaver
•Times: Between the hours of 7 a.m. and 10 p.m., Monday – Saturday
•Schedule: We have received the schedule from Oracle and will be posting to LERNH for enrollment as soon as possible. Intend to have available this month.
•Enrollment: Managers will be able to enroll their staff through LERNH – working with Staff Scheduling to backfill for classes.
Contact nhhistraining@niagarahealth.on.ca
8
Training: Who is a HIS end-user
9
Open House Summary May 28 – June 4
600 staff and physicians came out to the Operation Monarch Open Houses across Niagara Health and Hotel Dieu Shaver to see the new Hospital Information System (HIS) first-hand and ask questions.
Members of the HIS training team offered demonstrations and explanations of the new workflows to be launched on November 9, 2024, when we go live.
10
Upcoming Readiness Activities & Events
Accountable Leader Sessions: Monthly
Learning Journeys: May 13 – Go-Live
Open House: May 28 – June 4
Workflow and Process Review: June 3 – 14
Monarch Digital Dive-Ins: June – October
Learning Labs: September 9 – November 9
Login Labs & Favourites Fair: October – November
11
Digital Dive-Ins
Monarch Digital Dive-In sessions provide program or discipline specific information with a focus on high volume/high risk workflows identified in the Start Stop Continue document.
Sessions will be held twice a week, June through to October, with topics being covered twice in the same week.
Sessions will last 30 minutes.
Schedule and recordings can be found here: Project Monarch - Digital Dive-Ins (lhiniv.net)
Topics will include:
• Intro to Digital Dive-ins
• Intro to Millenium (basic terminology)
• Intro to Inpatient Nursing
• All about devices
12
At-The-Elbow Recruitment
We are hiring approximately 300 At-the-Elbow Supports (ATE)
ATE'S WILL WORK ON-SITE AT ONE OF THE FIVE NIAGARA HEALTH HOSPITAL SITES OR HOTEL DIEU SHAVER FOR APPROXIMATELY FOUR MONTHS TO HELP ENDUSERS NAVIGATE THE NEW HIS.
THE POSTING IS NOW LIVE FOR ALL EXTERNAL APPLICANTS WITH A MINIMUM OF GRADE 12 EDUCATION OR EQUIVALENT.
WE ARE SEEKING A VARIETY OF QUALIFIED INDIVIDUALS, INCLUDING RECENT GRADUATES, THOSE DESIRING ADDED CAREER EXPERIENCE, OR ANYONE LOOKING TO GET BACK INTO THE WORKFORCE.
Click here to go to the career page and search HIS GO-LIVE SUPPORT
13
Communication Updates
• Devices and Go-Live Support sections are new and will be regularly updated.
• Instructions on signing up for your Learning Journey can be found in the Training/Learning Hub section of the Operation Monarch E-span Page.
14
Questions/Comments
We want to hear from you!
Complete the feedback form on the Operation Monarch E-span page.
15