January 2024 Project Update
Countdown to go live
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Days until Go Live*
*Based on a September 28, 2024 go-live – exact date TBD
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Project Timeline
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Workshop Six
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Pulse Survey
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Huddle Visits
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Communications Updates
6H
Change Management Road Map
What's Next.... Measurement Workshop (Benefits Realization) System Testing Kick off
Complete Iterative Workshops Physician & Provider Roadshow Workshop 8
Validate Gateway Clinical Process Review – sneak peak Readiness & Sustainment Kick Off
Change Agent Check-in Workshop 5
Jan. 2024 Dec. 2023
Clinical Cutover Strategy Train Quality Check Train Gateway
Clinical Process Review
Mar. 2024 Feb. 2024
May 2024 Apr. 2024
Pulse Survey
Integration Testing Kick Off
Integration Testing (1)
Department Huddle Visits
Change Coalition Check-in
IT1 Issue Resolution
Validate Quality Check
Workshop 7
June 2024
Workshop 6
Iterative Workshops
Testing
Change Management & Communications Activate/Deployment Phase starting June 2024 - includes historical uploads, training prep/training, learning labs, favourites fairs, dry run and go live.
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Project Timeline
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Project Monarch Vision
Workshop Six Workshop six begins January 22, 2024 and involves understanding the current state process, and identifying key areas where existing workflows and functionality can be leveraged to support different departments. It's imperative that we continue to have engagement throughout these sessions to maintain alignment and standardization across Niagara Health and Hotel Dieu Shaver, and to maintain our project timelines. 7
Pulse Survey Open Until Feb 2, 2024
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Huddle Visits Be on the look-out for Training Specialists and change management support this month as they make their way across NH sites and HDS to visit units/departments and share the good project news. Project Monarch Training Specialists will be on-hand to provide solution specific demonstrations of the Millennium software and provide answers to all your burning questions.
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Communication Updates • Training schedules will be added to the Project Monarch E-span page in the coming weeks. • The Monarch Monday newsletter is released on Monday.
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Communication Updates Reminders: • Sign the vision statement poster on your HIS info board (pictured to the right). • Read the FAQs posted on E-span which are updated regularly.
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Change Management Road Map EXECUTIVE P LANNING
L E A D E R S H I P WO R K S H O P
Discovery: Initial discussions about Oracle Health Change Management’s strategic approach to project preparedness.
What: Leaders are introduced to Change Management best practices, create a vision and objectives as w ell as identify key messaging.
Proceed to Leadership Workshop
EXECUTIVE P LANNING SESSION
Who: Executive Leadership Date: 2/7/23 Output: Draft Vision Statement, Guiding Principles, and Key Messages
LEADERSHIP WORKSHOP
G OV E R N A N C E WO R K S H O P What: Introduction to best practices, charters, communications and build out draft governance structure. Request for Change Agent nominations. Who: All leaders from HDS and NH Date: 2/8/23 Output: Governance structure and decision-making considerations
GOVERNANCE WORKSHOP
EXECUTIVE ALIGNM ENT What: A w orking session for leadership to review and ratify the outputs of previous w orkshops. They identify risks associated to the transformation and project objectives. Signing of commitment poster. Who: Executive Leadership Date: Week of 3/27/23 Output: Change Management strategy content guiding principles, decision making map
C H A N G E C O A L I T I O N & C O M M U N I C AT I O N S What: Learn industry best practices for communicating and understanding roles and responsibilities of change coalition.
Who: All NH and HDS leaders Date: Week of 3/6//23 Output: Draft change management strategy and communication strategy
CHANGE COALITION & C O M M U N I C A TI O NS W O R K S H O P
EXECUTIVE ALIGNMENT
PROJECT BEGINS
Change Management Tactics Summary Align change management with communication and training strategies. Coach Executive Sponsors for active and visible participation. Built change coalition to provide program feedback and disseminate project key messages at program level. Host bi-monthly change coalition sessions for Accountable Leaders and Change Agents. Develop change coalition playbooks to align with sessions. Plan and monitor for resistance.
Host people support sessions for resistance mitigation and address outcomes. Conduct pulse surveys to measure level of project awareness, understanding and impact. Analyze results and formulate change and communication plans accordingly. Host information sessions and participate in huddle visits to gage awarenss and resistance. Coordinate benefits realization to measure project success. 13
What Does HIS Mean For Patients?
Improved Access
Enhanced Safety
Reduced Duplication
Enriched Communication
Better data for Decisions
Patient health records can be accessed electronically from anywhere.
Easy access to health information helps inform decision-making and enhances patient safety.
All care providers can access health records and test results, reducing duplication and repetition.
Patients can access their own health records, helpful resources and education materials.
Analytics, trends and other important health data can help inform decision-making.
Greater Reliability Upgraded technology helps to increase reliability and sustainability by replacing outdated systems. 14
Governance Structure
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Questions/Comments We want to hear from you! Complete the feedback form on the Project Monarch E-span page.
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