Foreword
Openingthisbook,youmaygettheimpressionthatyouarelookingata Who-is-WhoinInformationSystemsresearch and,inaway,you’dcertainlybe rightaboutthat.Whatbeganwiththesimpleideatocreateanhonorarypublication forourdearcolleagueJörgsoonturnedintoanimpressiveaccountofcontributions fromallovertheworld.
Howdidthishappen?
First, time certainlyplayedanimportantrole:JörgwasappointedFullProfessor ofInformationSystemsattheageof31.Despitehisstillyouthfulappearance,he hasthusbeeninofficeforalmost30yearsnowandhaspromotednumerousyoung academics,whotodayplayimportantrolesinbothresearchandindustry.Beingthe charmingandenergeticcharacterthatheis,Jörghasnotonlyservedthecommunity asagreatthinkerbuthasalsobecomeavaluedcolleagueandfriendtomanyofus.
Second,anotherreasonforJörg’simpressivenetworkiscertainlyhisgreat scientificimpact.WhentalkingaboutJörgandhisimpact,ofcourse,the “RetailH” needstobementioned.SomecolleaguesmayrecallthismodeltoappearonJörg’s slides,regardlessofwhathehasbeeninvitedtotalkabout,providingagreat exampleofthemanythingswecanlearnfromhim.Oneofthesethingsishis persistencyinwhathebelievesin,andoneofthethingshebelievesin(andlives by)isthatInformationSystemsstudentsmusthavethreemainabilities:namely,to (1)structure,(2)structure,and(3)structure.
Therecouldn’tbeabettertitleforthisbook.
Butisitonlythecombinationoftimeandimpactthathasledushere?There’s anotherreason:It’sJörg.Hecertainlyisoneofhiskind,agreatcharacter,somuch funtoworkwith,solidasarock(andcoolas “icebricks”),alwayspositive,andso encouraging.Weallliketorememberadvicesuchas “Yes,othersmayworkon this,too butwewilldoitbetter” or “Don’tworry,theworkshopwillbegreat wedon’tneedtoknowmorethantheothers,justtothinkfaster.” Thiskindof inspirationalsobecomesapparentwhenorganizingconferenceswithJörg,serving oncommitteeswithhim,orcoauthoringpapers which,Ithink,istheactualreason whysomanyofhiscolleaguesandfriendshavecontributedchapterstothisbook.
DearJörg,withthisbook,over80authorswouldliketosaythankyou.Weall aregratefulforthemanyspecialmomentswewereabletoexperiencewithyou.We wouldliketoexpressourdeepestappreciationforyourremarkableachievements. Personally,Ihavebeenfortunatetolearnfromyouformanyyears:Asayoung studentattheUniversityofMünsterIsatinyourlectures,andlateryousupported meduringmydissertationandhabilitation andinthenumerousotheractivities thatwouldfollowlater.I’vealwaysbeenhonoredtoworkwithyou,anditisagreat pleasureformetowritethisforeword.
Iwouldliketoapplaudthepeoplewhohavemadethisbookpossible.Katrin (Bergener),Michael(Räckers),andArmin(Stein)notonlytooktheinitiativebut havealsodoneallthework anotherexampleforthegreatspirityouarecreatingin yourteam.Iwishallreadersalotoffunwiththisbook.Youcanlookforwardto manyinterestingchapters,bothpersonalchaptersthatpaytributetoJörgand innovativechaptersthatpresentcompletelynewperspectivesandthoughts a uniquecompilationofcurrentcontributionsfromthe fi eldofInformationSystems.

JanvomBrocke isProfessorofInformationSystems, theHiltiChairofBusinessProcessManagementand DirectoroftheInstituteofInformationSystemsatthe UniversityofLiechtenstein.Hehaspublished,among others,inMISQuarterly(MISQ),Journalof ManagementInformationSystems(JMIS),Journalof InformationTechnology(JIT),EuropeanJournalof InformationSystems(EJIS),InformationSystems Journal(ISJ),CommunicationsoftheACM(CACM), andMITSloanManagementReview(MITSRM).He hasheldvariouseditorialrolesandacademicleadershippositions,andservesmanyorganizationsaround theworldasinvitedspeakerandtrustedadvisor(see: www.janvombrocke.com).
Preface
“Strukturieren,strukturieren,strukturieren ”—or,translatedtoEnglishnotsounding so “hip” anymore “Tostructure,tostructure,tostructure”1 are,accordingtoJörg Becker,thethreecoreskillsevery “Wirtschaftsinformatik”2 aficionadoshouldbe abletocover.
Withthisattitude,JörgworksattheDepartmentofInformationSystemsatthe SchoolforBusinessandEconomicsattheUniversityofMünstersince1990.We guessthatallhisacademicoffspring,97bythetimeofourediting,receivedthe “Strukturieren” infusionandunderstandtheimportanceofaddingstructuretothe complexityoftheworld.
OnJanuary27th,2019,Jörgcelebratedhis60thbirthday.Togetherwith78 coauthors,havingcontributedto50articles,wewanttopraisehisachievements withthisFestschriftcalled “TheArtofStructuring.”
Weaskedtheauthorsandtheirteamstothinkaboutthewaytheystructurethe fieldinwhichtheywork,whatstructuremeanstothemandhow intheiropinion structurebringsbenefittotheworld.Whenhavingbeenaskedifthecontributions shouldbe “real” scienti ficpapers,humorousreflections,personalexperienceswith Jörgoranyotherformofliterature,wereplied: “Doasyouwish.Thisbookiswhat wemakeofit.JustkeepinmindthatyouwriteitasapresenttoJörg” . 3
1 Forournon-Germanreaders theverb “Strukturieren” soundslike[ʃtʀʊktuˈʀiːʀən].Whetheryou findthispleasanttotheearisuptoyou.
2 Theliteraltranslationof “Wirtschaftsinformatik ” toEnglishwouldbe “BusinessInformatics,” a termthatiswidelyusedintheGerman-speakingInformationSystems(IS)community.Thereare quitevividdiscussionsaboutthesimilaritiesandthedifferencesamong “Wirtschaftsinformatik, ” “BusinessInformatics” and “InformationSystems,” butforthesakeofneutralitywehappily not enterthisdiscussionhere.
3 Ifthe firstpartsoundsfamiliartoyou,thereasonmightbethatyouarefamiliarwiththeERCIS network.Thisunpronounceableacronymstandsfor “EuropeanResearchCenterforInformation Systems,” aglobalnetworkofISresearchinstitutions,whichheheadsasAcademicDirector. Funnyenough, “ERCISiswhatwemakeofit” ishissonotstructuredmotiveofthenetwork, leavingthepartnersthefreedomtocontributeasgoodastheycan,whichintheend soishis belief,andhisbeliefseemstobejustified willresultinsomethinggood.
Thesubmissionswereceivedarethereforeverydiverseinnature.Wehave “notso serious,verypersonal” submissions,and “veryserious,lesspersonal” contributions,andmanyinthespacebetween.However,almostallofthemhave “structure ” asaLeitmotiv.Thelistofinvitedcoauthorsspanshisacademicoffspringthat stayedinacademia,hiscolleaguesattheDepartmentofInformationSystems,his colleaguesattheUniversityofMünsterSchoolofBusinessandEconomics,colleaguesfromtheERCIS4 network,colleaguesfromjointprojects,colleaguesfrom journaleditorialboards,conferencecommittees,specialinterestgroups,andfrom practice.
Thisexplainsthe “structuring” partofthetitle. “Theart” referstotwophenomena:First, fi ndingthestructureinthings(orentities)isadiffi culttask. Explicatingthisinherentstructure,explaininganddescribingit,istoalargeextent “art.” Second,ithonorsJörg’slovefor finearts.Music,forone,isaperfect exampleofstructureinart.Ingeneral,thecompositionofmusicfollowscertain rules.Simplyadheringtotherulesdoesnotcreategoodmusic.Itisanartistic(and skilled!)acttomakemusicpleasantandmakingitreachtheaudience.Another exampleofthewayhowstructureinthe fineartscaninspireISscholarsand practitionersisonethatJörglovestotell:Itisanagainartistic(andskilled!)actto explicatetherelevantstructureofanentitybyabstraction.PabloPicassodidthis withhis “Bull”:Althoughhesuccessivelyleavesdetailsaway,thelastinstance ofthebull’sdepictioncanstillbeinterpretedasitsorigin.Itisaskilltochoosethe rightdetailstoleaveaway,andtheonestokeep.
InJörg’sdeepestconviction,thesubtitle “BridgingtheGapbetweenISResearch andPractice” shouldbetheunderlyinggoalofanyISresearcher.Everythingshould happenforareason. “Wirtschaftsinformatik” existstoempowerorganizationsto makeuseofInformationTechnologytotheirbenefi ts.Organizationsdonothaveto beBusinesses,or,negativelyseen,entitiesstrivingfor financialexcess,as “Wirtschaftsinformatik” criticsoftenpostulate;theymightbeNon-Governmental Organisations(NGOs),PublicAdministrations,HigherEducationInstitutions,or Associations,evenIndividuals.Thenon-exhaustiveenumerationabovereflects addresseesofresearchprojectsJörgandhischairwereinvolvedin,butalsotopics coveredbythecoauthorsofthisbook.Althoughverypragmaticinnature,Jörg believesingroundedresearchthatshouldthenbetransferredtopractice.
Naturally, “Wirtschaftsinformatik” alsoandinherentlybridgesthegapbetween “ComputerScience” (CS)and “BusinessAdministration ” (BA):Imagineastock tradertalkingtoanAssemblerprogrammeraboutfeaturestobeincludedintothe nextgenerationmarketsurveillancesystem.Thesetwo fi eldsneedaconnecting bodythatspeaksbothlanguages oratleastcanunderstandtheproblemandthe solutionspaceofbothsidesandbringingthemtogetherinthebestway.Oneofthe mostprominentmeanstodothisareconceptualmodels,beitBPMNmodels, icebricksmodels,PICTUREmodels,ERmodels,orUMLmodels.Allofthemtry tomakebothsides(CSandBA)understandeachotheratleasttoacertainextent. Creatinggoodconceptualmodelsis again! followingsomerules,but,ontop,an
4 SeetheexplanationoftheacronymERCISinthefootnoteabove,ifyouskippedit.
Preface ix
artisticact.Now,unfortunately, “BridgingtheGapbetweenISResearchand Practice,aswellasbetweenBusinessAdministrationandComputerScience,and betweenManyOtherThings” isasubtitlewaytoolongforsuchabook,which madeussticktotheshortversion.
Gettingtothecontentofthebook.Wewereoverwhelmedbythenumberof positiverepliesthatwereceivedwhenweapproachedpotentialauthors.Although someexpectedusalltofail,asaninquiryoneyearbeforethepublishingdatewas seenas nicelyput toooptimistic,thepeopleinvolvedinmakingthisbook happenprovedthemwrong.Afterthesubmissiondeadline(tobeprecise:afterthe fourthsubmissiondeadline,i.e.,oncewereceivedallfeature-completesubmissions),wehadthetasktoliterally “structure” thearticlesforthetableofcontents. Luckily,allthreeofuscallJörgourdoctoralsupervisor,whichmeanswefeel infusedwithwhateveritisthatsupportstheactofstructuring.Ifwedidanartistic act,wedonotknow.
Asasimplestart,wearehappytohavereceivedaforewordby Janvom Brocke,whospenthishabilitationinMünster,andthenmovedtoLiechtenstein, wherehestaysconnectedwithJörgasoneofthemostactivemembersofthe ERCISnetwork.Asanintroductorychapter, HeikeTrautmann’sgroupather ChairofInformationSystemsandStatisticsattheDepartmentofInformation SystemsinMünster,structuredJörg’sworkandprovidessomeinterestinginsights intohispublications.
Structuringtheremaining50submissions,weindependently,butintuitively, cameupwith fi vetopicclusters.Followingthe(lightweightversionofa)processof aDelphistudy,wedecidedonthefollowingones5:
Visions .Thepapersinthissectionhavearatherdiscussingnatureandpartially gobeyondapplication.Consideringthetitleofthebook, StefanSeidel providesa very fittingandstimulatingdiscussionabouttheconnectionbetween structure and digitaltechnologies.Healsotakesalookatthenoun structure andtherelatedverb tostructure inthiscontext,nicelyprovidingfoodforthoughtrelatedtothetitleof thisbook. RolandHoltenandChristophRosenkranz provideacomfortingessay aboutthelackofcapabilitiesofArtifi cialIntelligencestostructuretheunknown,a taskthatISscholarsandpractitionershavetodealwitheveryday.Likethis, humanswill hopefully remaintheonesincharge. StanisławWrycza providesa thoughtfuldiscussiononthestructureoftheBusinessInformatics fieldandthe influencesitisexposedto. ShirleyGregor looksatknowledge-actionstructures andtheirrelationtotheInformationSystemsdiscipline.Shearguesthatknowledge canbeunderstoodasamachineform,thatguidesmachinesinitsactions.Assuch, theydeserveacloserlookandconsiderationandopena fieldforfurtherresearch.
5 Weareawarethatwe,forsomecases,interpretedtheclustersabitmoreloosely,toavoidhaving clusterscontainingonlyoneelement.Furthermore,theorderinwhichthearticlesarebeing describeddoesnotrelatetothechaptersbutmerelyfollowsacontent-approach.Thearticlesin theirrespectivechaptersaresortedalphabetically,followingthelastnameofthe firstcoauthor.
Models.Modelsinanyformandshapetrytosupportthecommunication betweenstakeholders.Severalcontributionswithinthisclusterdealwithreference models,i.e.,informationmodelsthataredevelopedwiththeaimofbeingreusedfor similarapplicationscenarios. ChristianJanieschandAxelWinkelmann compare the “RetailH,” aninventionbyJörg,withMicrosoftsCommonDataModel (CDM)and,fortunatelyforJörg,theycometotheconclusionthattheRetailH performsbetter.Additionally, KarstenKraume,KlausVormanns,andJiaqing Zhong proposeanintegratedreferencemodelasaframeworktostructuretransformation.Thinkingaboutreferencemodelsingeneral, ReinhardSchütte claims thatthereisalowuseofreferencemodelsinsoftwaredevelopmentprojectand reflectsonreasons,whyhopefulclaimsofresearchershavenotbeenproven.Apart fromreferencemodels,anotherestablishedresearchstreamwithinthisclusteris conceptualmodeling. UlrichFrank raisesoneofthemostprominentquestionsthat drivestheconceptualmodelingpartsofourdiscipline:Willconceptualmodeling languages,thatcreatestaticmodels,orevenreferencemodels,stillbemeanstodeal withtheinherentlydynamicand flexiblephenomenonof “DigitalTransformation” inthefuture?Hisoutlookprovidesareassuringassumptionthatconceptualmodels willremainrelevantasameanstostructure,whichis forsure goodnewsforthe jubilarian!Fittingly, ElmarSinz givesanalternativeviewonmodelingmethods suitableforconceptualmodelingwhile DimitrisKaragiannis,WilfridBork,and DominikUtz reflectonmeta-modelsandconceptualmodeling.Inadditiontothe papersonreferencemodelingandconceptualmodeling,wereceivedpapersthat dealwithdifferenttypesofmodelsingeneral. JosvanHillegersberg contributesto thisclusteronmodelsbyreflectingonresearchonmaturitymodelsandconcluding thatresearchonmaturitymodelsdoesnothaveahighlevelofmaturity. Robert Winter outlinesadata “black-boxing” researchagendatoovercomethegapthat conceptualdatamodelsinappropriatelycapturetheessenceofhowbusiness stakeholdersanalyze,design,andmanagedata-drivenexploration.Inlinewiththe titleofthiseditedvolume, StephanMeisel bridgesthegapbetweenresearchand practicewithhiscontribution.Hepostulatesanincreasingneedfordecisionsupport systemsthatareabletosolvedynamicdecisionproblemsandapplieshisideasto thecontextsofservicevehiclerouting,energystoragemanagement,andbuildto ordermanufacturing. RalfKnackstedt,SebastianBräuer,andThorsten Schoormann introducethreesoftwareprototypesforboostingmodelinnovation andreflectonvisualizingandanalyzingbusinessmodelswithrespecttosustainabilitywhile HeinzLotharGrob describeshisownideaofmonetaryevaluationof projectsintheplanningandcontrolphase.
Processes .Inthiscluster,wecollectedsubmissionsthatatleasttosomeextent dealwiththe “self-contained,temporalandlogicalorder(paralleland/orserial)of thoseactivities,thatareexecutedforthetransformationofabusinessobjectwith thegoalofaccomplishingagiventask ”6 Processesare,nexttodata,themost importantbusinesselementstostudy.Withinthiscluster,overviewsoverthehistoryanddevelopmentofthe fieldaregivenby JanMendling,MarlonDumas, 6 Becker,Kahn2003.
MarcelloLaRosaandHajoHeijers,aswellas GottfriedVossenandJens Lechtenbörger,puttingtogetherproceduremodels,methodsforprocessmodeling aswellasideasforfurtherdevelopment.Furthersubmissionsdirectlystructurethe aspectofroboticprocessautomationasoneveryrecentevolutioninthe fieldwhich willgobeyondthe “just” staticstructuringoftheprocesses(PeterFettkeand PeterLoos aswellas August-WilhelmScheer).Theapplicationof “Jörg’s Processmodelinglanguage” icebricksisdoneby SaschaBeilmannandNico Clever,whereas PatrickDelfmann isshowingtheimportanceofprocessmodeling andthepredictionofprocessesinthe fieldofskiingroutes.Predictionandeven morethebehaviorofprocessesandwhythisinmanycasesdoesnot fittothestatic structureofaprocessmodel,discussedby WilvanderAalst,closesthiscluster.
Data.DataManagementisoneofthe fi rstlectures,wherestudentsatthe DepartmentofISgetintouchwithJörg.LearningtheEntity-Relationshipnotation (ERnotation)toconceptuallydescribehowdataisorshouldbeconnectedinan applicationscenariomakesthestudentsalsolearnaboutusingsuchlanguagesfor meta-modeling,thinkinginentitiesandhowtheyarerelatedtoeachother,andhow thisrelationcanbe,well,structured.ThearticlesinthisbookreachbeyondER modeling. MartinDugas,e.g.,appliesdatamodelsinthe fieldofmedicine.The challengeinthe fieldofmedicineisthatmedicaldatastructuresarenotonly complex,theyalsoevolveduetomedicalprogressandduetoambiguityintextual descriptions,thereforesemanticannotationsarealsonecessary.Similarly, Wilfried Bernhardt reflectsonthestructuringofmeta-datainacompletelydifferent field, namelylegaldocuments,ase.g.,structuringattorneystatementsisnotcommon practiceinGermanysofar.Bernhardtpostulatesthatadigitalprocessingofdata couldhelpjudgesinGermancourtsmanagingdocumentsmoreeffectively. Asecondlegalpaperby ThomasHoerenandPhilipBitter reflectsonthe interestingquestionontheownershipofdatainthecontextofbigdata.Bigdatais alsothetopicofthecontributionsbyMathiasEggertandOliverMüller. Mathias Eggert presentsaliteraturereviewonbusinessintelligenceanddataanalyticsand, buildingonthat,proposesaframeworktoclassifybigdataresearchresults. Oliver Müller usestheadvancesinmachinelearningtoextractusefulknowledgefrom largeamountsofunstructureddatainordertobringstructuretoprofessionalwine reviewsandsupporttheselectionofsuitablewinesforabirthdaypartywiththe helpofbigdata.AnotherhottopicthatthecontributionsofUlrichMüller-Funkand StefanStieglitzshedlightuponarefakenewsorunwantedcommentsinsocial networksandonlineportals. UlrichMüller-Funk reflectsonhowtodetermine “hatespeech” or “abusivelanguage” linguisticallyandhowcanalgorithmsdoso. StefanStieglitz postulatesthatweneedtocollectandanalyzecommunicationand structuresocialmediadatainordertoincreasetransparencyandpreventmisuse (e.g.,shitstormsorfakenews).Datamay,however,beusedincompletelydifferent contextsaswell. BerndHellingrathandSandraLechtenberg giveanoverview onthemostinterestingartifi cialintelligence(AI)approachesinSupplyChain Management(SCM)andcometotheconclusionthatmanyproblemsinSCMand
logisticsthatmaybetackledwithAIsuccessfully. CorneliaDenz,ontheother hand,describespioneeringworkinthe fieldofholographicsecuritymarkingfor internationalfraudprotection.
Organizations.Everydisciplineneedsanobjectofinvestigationanddesign. Processesanddataareembeddedinorganizations,seethediscussionabove. Finally,itisthepurposetomakeanorganizationbetter,whendoing theartof structuring.Inthissense,articlesinthissectiondealwithvariousaspectsof organizations. ReimaSuomi discussesthequestionhowanetworkcanbestructuredandwhyERCISisaperfectexampleofanetworkthatJörgstructured ornot toletitevolve.Ultimately,itisnotjuststructuresthatmakeanetwork,itisalso “whatyoumakeofit,” aswelearnedbyJörg!Takingtheorganizationalgenetics metaphorasavehicletounderstandtheessentialroleofinformationsystemsin organizationsisdoneby RichardBaskerville, IsabelRamos isdiscussinghow informationtechnologysupportsorganizationalattention,e.g.,byselectingrelevant informationandhowthathelpstostructureorganizations.AsInformationSystems inMünsterispartoftheMünsterSchoolofBusinessandEconomics,isitpart ofthestructuringviewsosee,howitisinthesetwo fi eldsaswell.So, Klaus BackhausandAmirAwan arediscussingtheapparentconflictsofMarketingand ITwhenlookingtogetheronanorganizationwhereas AndreasPfi ngstenand CorinnaWoyand aretakingthelensofbankingregulationsintheirstructuring perspectiveand TheresiaTheurlandEricMeyer arefocussingontheboundaries ofa firm,ororganization,structuringtheir fieldalongeconomictheories,whichare importantforthat.Structuringpublicadministrationsisa fieldofresearchJörgis dealingwithforyears.Addressingthat, SaraHofmann iscollectingsuccessfactors ofsocialmediausageofpublicadministrationswhereas RobertKrimmer isdiscussingthe how and why ofe-Votingand BjörnNiehavestogetherwithKristina RödingandFrederikeOschinsky ispresentingastrategyforthedigitizationof municipalities.BeingoffspringsofJörgs “schoolofthought” DanielBeverungen, MartinMatzner,andJensPöppelbuss arecontinuingtheiraimofstructuringthe fieldofservicescienceandsmartservicesystemsand inthesenseofbridging bringingthesethoughtstoapplicationwhereas TobiasRieke isreflectingonhow andwhyprojectmanagementinhighereducationinstitutionsisastructuring challengeand MichaelRosemann isdiscussinghowthechallengesofstructuring anorganizationarechanginginthedigitalage. AlessioBracciniandStefanoZa aresortingorganizationalfactorsinfluencingthevalueofIT-projectsnegatively, and AlexanderGromoff isstructuringaspectsandfactorsforthedigitaltransformationingeneral. AlanHevnerandRichardLinger arediscussingdifferent typesofsemanticsnecessaryforthestructuredimplementationoftheInternetof things.Theclusteroforganizationalaspectsofstructuringisclosedby Raimund Vogl,DominikRudolphandAnneThoring reflectingstructuringpurposesof researchdatamanagementbasedonanappropriateresearchdatainfrastructure. Technologies.ThischaptertouchesthefundamentalaspectofInformation Systems Theimplementationlayer. SergeiGorlatch pointsoutthatfordecades, theusageoftheMessagePassingInterfaceseemedtobethemethodofchoicewhen developingdemandingprograms.Heargues,however,thatforparallel
programming, send–receive statementsshouldbeconsideredharmful,similarto goto statementsinthelate1960s.Hesuggeststobasicallyusewell-structured collectiveoperationsasaremedy. HerbertKuchen supportsthisviewandrecommendsalgorithmicskeletonsforparallelprogramming basicallyanapproach thatSergeiGorlatchcallsoutfor!
Summingup,wehopethatthisbookful fillstwopurposes.
First,wehope(and,notbeingtooshy,wearequitesure)thatourdoctoral supervisor,colleague,friendJörgishappyaboutthispresentfromthecommunity, celebratinghis60thbirthdayandhonoringhisundisputedcontributiontothe nationalandinternationalcommunityofourdiscipline.Weaseditorsaregrateful forthetimeandeffortsthatallthe “conspirators,” aswecalledallwhowere involvedduringtheyearofpreparation,putintoit.Thinkingaboutthenumberof hoursthatwereputintoeachofthepartsofthebookbyhighlyskilledacademics andpractitionersmakesoneshiver.
Second,webelievethatthisbookholdsmorethanonegemthatwouldmakea valuablecontributiontoajournalofchoice.Wealsobelievethatthevariousways ofhow “structure ” isbeingapproachedbythecoauthors,thedifferentperspectives, andthedifferentculturalandacademicbackgroundstogetherformthebricksthat constituteaborder-spanningbridge.
Wewouldliketothankallthecoauthorsofthecontributionstothisbook,who believedthatitcanbedone,andwhodelivered.Thankyouverymuchforthe smoothprocessandforkeepingthesilenceduringour “conspiracy”!
WewouldalsoliketothankJanvomBrockeforhisforeword,whoaccompanied JörgandtheERCISnetworkforaverylongtimeandcloselyworkstogetherwith him.
Concluding,weareverygratefultoJörgwho,asadoctoralsupervisorand director,createsaspiritathischairandtheERCISheadquartersthatischaracterizedbyfreedomofwork, flexibility,andopportunities somethingthatcannot betakenforgranted.WebelievethatwespeakforallofJörg’s “offspring” when sayingthatheprovidedandprovidesallofuswithafruitfulenvironment,inwhich wewereandareallabletogrowandfeelsupportedatalltimes.Thankyou,and HappyBirthday!
Münster,GermanyKatrinBergener January2019MichaelRäckers ArminStein
AStructuredApproachtoSystematically StructureJ.B.’SPublicationHistoryon
StructuredProcessManagement
HeikeTrautmann
Abstract Inthispaper,differentanalyticalapproachesareusedinastructured fashiontogetanoverviewabouttopicsandscienti ficcontentofJoergBecker ’s researchbasedonhiscompletepublicationhistory.Moreover,weanalyzehis scientificnetworkbyinvestigatingauthor-andcoauthorships.
Keywords Publications • WordClouds • Scientifi cNetwork
OverviewandKPI’sofPublicationHistory
JörgBecker ’spublicationswerecitedover15,000timesintotalwithpeaksof roughly1,500citationsin2013and2017.About850publicationswerepublished incollaborationwithmorethan400differentcoauthors.Hisexcellentscienti fic expertiseisreflectedbyanh-indexof56andani-10indexof277(August2018).
Top10Publications(#Cites)
1.Becker,J.,&Kahn,D.(2003).TheProcessinFocus.InJ.Becker,M.Kugeler, &M.Rosemann(Eds.), ProcessManagement (pp.1–11).Berlin,Heidelberg: Springer.
2.Becker,J.,&Schütte,R.(2004). Handelsinformationssysteme:DomänenorientierteEinführungindieWirtschaftsinformatik (2.Aufl.).FrankfurtamMain: RedlineWirtschaft.
3.Becker,J.,Rosemann,M.,&vonUthmann,C.(2000).GuidelinesofBusiness ProcessModeling.InW.vanderAalst,J.Desel,&A.Oberweis(Eds.), BusinessProcessManagement (Vol.1806,pp.30–49).Berlin,Heidelberg: Springer.
H.Trautmann
UniversityofMünster,AllmembersoftheInformationSystemsandStatisticsGroup, UniversityofMünster,Germany
e-mail: trautmann@wi.uni-muenster.de
4.Becker,J.,Knackstedt,R.,&Pöppelbuß,J.(2009).DevelopingMaturity ModelsforITManagement AProcedureModelanditsApplication. Business &InformationSystemsEngineering, 1(3),213–222.
5.Becker,J.,Rosemann,M.,&Schütte,R.(1995).Grundsätzeordnungsmäßiger Modellierung. Wirtschaftsinformatik, 37(5),435–445.
6.Becker,J.,&Meise,V.(2005).StrategieundOrdnungsrahmen.InJ.Becker, M.Kugeler,&M.Rosemann(Eds.), Prozessmanagement (pp.105–154). Berlin,Heidelberg:Springer.
7.Becker,J.,Kugeler,M.,&Rosemann,M.(2012). Prozessmanagement:Ein LeitfadenzurprozessorientiertenOrganisationsgestaltung (7thed.).Berlin, Heidelberg:Springer.
8. Österle,H.,Becker,J.,Frank,U.,Hess,T., … Sinz,E.J.(2011).Memorandum onDesign-OrientedInformationSystemsResearch. EuropeanJournalof InformationSystems, 20(1),7–10.
9.Röglinger,M.,Pöppelbuß,J.,&Becker,J.(2012).MaturityModelsin BusinessProcessManagement. BusinessProcessManagementJournal, 18(2), 328–346.
10.Becker,J.,Delfmann,P.,&Knackstedt,R.(2007).AdaptiveReference Modeling:IntegratingConfigurativeandGenericAdaptationTechniquesfor InformationModels.InJ.Becker&P.Delfmann(Eds.), ReferenceModeling: EfficientInformationSystemsDesignThroughReuseofInformationModels (pp.27–58).Heidelberg:Physica.
Scienti ficNetwork
AnoverviewofJörgBecker ’sscienti ficnetworkwithahugenumberofcoauthors isgivenbelow.TheTop10coauthorsintermsofthenumberofjointpublications areasfollows:
Top10Coauthors(#JointPublications)
RalfKnackstedt:#87
DanielBeverungen:#44
MichaelRäckers:#43
BjörnNiehaves:#42
MartinMatzner:#38
PatrickDelfmann:#36
AxelWinkelmann:#35
HelmutKrcmar:#32
DominicBreuker:#26
MichaelRosemann:#24
Fig.1 JörgBecker ’sScienti ficNetwork.Coauthorsarevisualizedbycoloreddotswhilethesize ofthedotsreflectsthenumberofjointpublications
StructuringPublicationTopicsviaWordClouds
PublicationtopicsofcoursechangedduringJörgBecker ’sscienti ficcareer. However,basedonastructuredandsystematicanalysisofthetitlesofallhis publications,wecanobserveaconvergencebehaviortowards “businessprocess management” combinedwithtopicssuchas “modeling,analysis,design” reflecting hisstructuredresearchapproach.
Fig.2 WordCloudsofpublicationtitlesfrom1979until2018
HeikeTrautmann isHeadoftheInformationSystemsandStatisticsGroup, UniversityofMünster,GermanyandaDirectorofERCIS.Currently,sheisalso Vice-DeanforInternationalizationattheMünsterSchoolofBusinessand Economics.ThegroupcontributestotheresearchareasofDataScienceandBig Data,socialmediaanalytics,(multiobjective)optimization,evolutionarycomputation,algorithmselection,andcomputergamesininternationalcollaborations. Industrialcollaborationssupportthetransferfromtheorytoapplicationsinindustry.
ToolSupportforDesigningInnovativeSustainableBusiness Models
RalfKnackstedt,SebastianBräuerandThorstenSchoormann
HowaGlobalCustomerServiceLeaderisUsingaReferenceModel toStructureItsTransformationWhileRemainingFastandAgile ..... 101 KarstenKraume,KlausVoormannsandJiaqingZhong
AllDynamicDecisionProblemsAreCreatedwithEqualStructure ....
StephanMeisel
ReferenceModelsforStandardSoftware ScientificMythInstead ofPracticalReality? ........................................
ReinhardSchütte
OntheEvolutionofMethodsforConceptualInformation SystemsModeling
ElmarJ.Sinz
TheNeedforaMaturityModelforMaturityModeling
JosvanHillegersberg
BlackboxingData ConceptualizingData-DrivenExploration fromaBusinessPerspective ..................................
RobertWinter
PartIIIProcesses
StructuringQualityManagementwiththeicebricksBusinessProcess ManagementApproach
SaschaBeilmannandNicoClever
PredictiveAnalyticsofWinterSportsProcessesUsingProbabilistic FiniteAutomata
PatrickDelfmann
“Strukturieren,Strukturieren,Strukturieren” intheEraofRobotic ProcessAutomation
PeterFettkeandPeterLoos
StructuringBusinessProcessManagement .......................
JanMendling,MarlonDumas,MarcelloLaRosaandHajoA.Reijers
TheDevelopmentLinesofProcessAutomation ...................
August-WilhelmScheer
WilvanderAalst
StructuringWhatYouAreDoing:20YearsofBusiness
GottfriedVossenandJensLechtenbörger PartIVData
WilfriedBernhardt
StructuringandSecuringDatawithHolography
CorneliaDenz DataStructuresinMedicine
MartinDugas
BigDataResearch HowtoStructuretheChangesofthePast Decade?
MathiasEggert
ApplicationsofArtificialIntelligenceinSupplyChainManagement
BerndHellingrathandSandraLechtenberg (Re)StructuringDataLaw:ApproachestoDataProperty
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Knowledge-ActionStructures
ShirleyGregor
1Introduction
Anargumentcanbemadethatthewholeofmoderncomputing,includinginformation systems,dependsonthediscoverythatknowledge,asinappliedlogic,cantakeon amachineformthatguidesactionbythemachine.Hodges(2012,p.199)describes howin1939AlanTuringcombinedknowledgeincludingthatofhisTuringmachine andmechanicalengineeringtobegintheconstructionofwhatwouldbecomeoneof theworld’sfirstcomputers.Hodgessaystheseideas:
spokeofmakingsomeconnectionbetweentheabstractandthephysical.Itwasnotscience, not‘appliedmathematics’,butasortofspecialappliedlogic,somethingthathadnoname.
Itappearsthattheimplicationsofthisspecialrelationshipbetweenknowledgeand itsmachineimplementationmaystillnotbefullyappreciated.DenningandMartell (2015,pp.15–17),inaimingtodefinefundamentalprinciplescharacterizingthefield ofcomputing,say:
Thestructuresofcomputingarenotjustdescriptive,theyaregenerative.An algorithm is notjustadescriptionofamethodforsolvingaproblem,itcausesthemachinetosolvethe problem.Thecomputingsciencesaretheonlyscienceswithsuchastrong emphasison informationcausingaction [emphasisadded].
Thesecommentspointtotheimportanceofconceptualstructuresthatrelate knowledgeandaction.Thus,thischapter:
1.Focusseson knowledge-actionstructures,whicharespecificationsofactions,or sequencesofactions,andtheentitiestowhichtheyrelate;
2.Discusseswhyitisimportantandrelevanttostudyinformationtechnology(IT)related knowledge-actionstructures;
S.Gregor(B)
AustralianNationalUniversity,Canberra,Australia
e-mail: shirley.gregor@anu.edu.au
©SpringerNatureSwitzerlandAG2019
K.Bergeneretal.(eds.), TheArtofStructuring, https://doi.org/10.1007/978-3-030-06234-7_1
3.Examinespotentialapproachesto knowledge-actionstructuring,withreference toarangeofontologicalperspectives,modellingtoolsandactionlogicsthathave beenproposedininformationsystemsandrelatedfields.
Thediscussionhereisconjecturalandonlytouchesonalimitednumberofthe ideasthathavebeendiscussedanddebatedatlengthelsewhere.Thebrieftreatment affordedheretosomecomplextopicsobscuresanumberofthenuancesthatcanbe observedwhenstudyingthesetopicsinmoredetail.Theaimistodrawtogetherkey ideasfromarangeofdifferentfieldsconcerningknowledge-actionstructuresand highlightissuesthatarisewhenstudyingtheminconjunction.Theseissuescouldbe worthyoffurtherattention.
2ImportanceofStudyingKnowledge-ActionStructures
Asshownintheintroduction,someseethetranslationbetweenactionableknowledge asdevelopedbyhumansanditsdigitalinstantiationasthefoundationofcomputing andthusrelatedfieldsofIT,includinginformationsystems.
Asignificantamountofattentionhasbeenpaidtoapproachestotheanalysisand modellingofknowledgeandinformationinwaysthatcaninformthedesignofIT socio-technicalsystems,aswitnessedbythemanyresearcharticles,textbooksand universitycoursesdevotedtothetopic.Someapproachesconcernthemodellingof dataanddatastructures(Connolly,Begg,&Holowczak, 2008),othersconcernthe modellingofwhatweareherecallingknowledge-actionstructures(e.g.asinbusinessprocessmodellinginBecker,Kugeler,&Rosemann, 2013)andothersconcern knowledgerepresentationandreasoninginartificialintelligence(AI).
Themotivationforthischapterarosebecauseofapersonalinterestinthespecificationofdesignprinciples(Chandra,Seidel,&Gregor, 2015).Itappearsthatalthough therehasbeenconcertedeffortininformationsystemstofindsoundfoundationsfor datamodellingapproachesinunderlyingphilosophicalviews,particularlyinwork onontology(e.g.seeWeber, 1997,Burton-Jones,Recker,Indulska,Green,&Weber, 2017),theredoesnotappeartohavebeenanythingcomparabletothesamedegreefor knowledge-actionstructures.Althoughobjectmodellingapproachescanberelated toformalismsinsettheory,theredoesnotappeartobeasmuchattentiontofinding asimilarbaseforprocessmodellinginimperativelogicsorsimilar.
Anassociatedsub-questioniswhethersomeexistingontologicalapproachesare actuallyinimicaltothedevelopmentofknowledge-actionstructuresthataresuitable, atleastinpart,forinstantiationinIT-basedsystems.Exhibit 1 showsanexample whereaphilosopher’sapproachtoontology,asrepresentedinhisviewoflogicasa formoflanguage,isnotappreciatedbysomeoneturninghismindtotheconstruction ofacomputerthatshouldnot“falldown”.
In 1939 Alan Turing was appointed to give a lecture course at Cambridge University course on mathematical logic. He also attended a course by Ludwig Wittgenstein on Foundations of Mathematics, oriented towards the philosophy of mathematics. An exchange between the two was recorded (seeHodges, 2014, p. 195).
Wittgenstein: citing a paradox in logic, arguedthat “it is just a useless language game and why should anyone be excited?” “Where will the harm come?” if there are contradictions.
Turing: “The real harm will not come in unless there is an application, in which a bridge may fall down or something of that sort”.
“Although you do not know that the bridge will fall if there are no contradictions, yet is almost certain that if there are contradictions it will go wrong somewhere.”
Exhibit1 Divergentviewsofaphilosopherandacomputerscientistrespectingknowledge-action structuring. ImageSource https://www.shutterstock.com/
3ApproachestoKnowledge-ActionStructuring
Theconcerninthischapteriswithspecialformsoflanguageorothermeansof representationforknowledge-actionstructuressuchasdesignprinciples,ontologies, logic,modellingtools,andprogramminglanguages.Anexampleofadesignprinciple is:inordertoachieveeffectivefrustration-freeinterfacesofferinformativefeedback (Shneiderman, 2010).Aprocessmodelrepresentsaprocess:“acompletelyclosed, timelyandlogicalsequenceofactivitieswhicharerequiredtoworkonaprocessorientedbusinessobject”(Beckeretal., 2013,p.4).Theseexamplesshowthat IT-relatedknowledge-actionstructuresdescribeactions,orsequencesofactions, andtheentitiestowhichtheyrelate.Theareasinwhichtheseknowledge-structures aredevelopedincludethewholerangeofIT-basedsystemsintoday’sworld:for example,enterprisesystems,e-commerce,socialmediaplatforms,operatingsystems andintelligentagents.Acharacteristicofthesestructuresisthattheyoftentakeon aprescriptiveroleinthattheyshowthestepsthatcanbeusedtoaccomplishsome goalorend.
Knowledge-actionstructuresaredealtwithinmanydifferentliteratures.Herewe willlookfirstattheirbackgroundinphilosophy,atsometangentialapproaches,then atmodellingapproachesandartificialintelligence.