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Nonprofit MANAGEMENT

Principles and Practice Fourth Edition

SAGE was founded in 1965 by Sara Miller McCune to support the dissemination of usable knowledge by publishing innovative and high-quality research and teaching content. Today, we publish more than 850 journals, including those of more than 300 learned societies, more than 800 new books per year, and a growing range of library products including archives, data, case studies, reports, conference highlights, and video. SAGE remains majority-owned by our founder, and after Sara’s lifetime will become owned by a charitable trust that secures our continued independence.

Los Angeles | London | New Delhi | Singapore | Washington DC

Nonprofit MANAGEMENT

Principles and Practice

Fourth Edition

Michael J. Worth

The George Washington University

Los Angeles

London

New Delhi

Singapore

Washington DC

Copyright © 2017 by SAGE Publications, Inc.

All rights reserved. No part of this book may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission in writing from the publisher.

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Names: Worth, Michael J , author

Title: Nonprofit management : principles and practice / Michael J. Worth.

Description: Fourth edition | Los Angeles : SAGE, [2017] | Includes bibliographical references and index

Identifiers: LCCN 2015040089 | ISBN 9781483375991 (pbk : alk paper)

Subjects: LCSH: Nonprofit organizations Management

Classification: LCC HD62 6 W675 2017 | DDC 658/ 048 dc23 LC record available at http://lccn.loc.gov/2015040089

This book is printed on acid-free paper.

16 17 18 19 20 10 9 8 7 6 5 4 3 2 1

Brief Contents

1. Acknowledgments

2 Preface

3. PART I. Understanding Nonprofit Management, the Nonprofit Sector, and Nonprofit Organizations

4. 1. Nonprofit Management as a Profession and a Field of Study

5. 2. Overview of the Nonprofit Sector

6 3 Theories of the Nonprofit Sector and Nonprofit Organizations

7. PART II. Governing and Leading Nonprofit Organizations

8. 4. Nonprofit Governing Boards

9. 5. Executive Leadership

10. PART III. Managing the Nonprofit Organization

11 6 Ensuring Accountability and Measuring Performance

12. 7. Developing Strategy and Building Capacity

13 8 Collaborations, Partnerships, and Mergers

14. 9. Managing Staff and Service Volunteers

15. 10. Marketing and Communications

16 11 Advocacy and Lobbying

17. PART IV. Obtaining and Managing Resources

18 12 Financial Management

19. 13. Philanthropic Fundraising

20. 14. Earned-Income Strategies

21. 15. Government Grants and Contracts

22. PART V. Special Topics

23 16 Social Entrepreneurship and Innovation

24. 17. Governing and Managing International and Global Organizations

1. Conclusion

2. Appendix: Cases for Discussion

1. 1. New York City Opera

2 2 Share Our Strength

3. 3. The Y

3. References

4. Index

5. About the Author

Detailed Contents

Acknowledgments

Preface

PART I. Understanding Nonprofit Management, the Nonprofit Sector, and Nonprofit Organizations

1 Nonprofit Management as a Profession and a Field of Study

A Revolution in Management

A Distinct Profession

Nonprofit Management as a Field of Study

Toward a Balanced Approach

Proceeding With Realism and Pride

Chapter Summary

Key Terms and Concepts

Questions for Discussion

Suggestions for Further Reading

Books/Journals

Articles

Websites

2 Overview of the Nonprofit Sector

America’s Nonprofit Sector: A Historical Overview

Searching for a Common Vocabulary

Alternatives to Nonprofit

Size of the U.S. Nonprofit Sector

Differentiating the Nonprofit Sector

National Taxonomy of Exempt Entities

IRS Classifications

Salamon’s Anatomy

The Spectrum of Organizations

Emerging New Models

Commercialization and Tax Exemption

Implications for Nonprofit Managers

Chapter Summary

Notes

Key Terms and Concepts

â—Ľ Case 2 1 A Hybrid Organization: The GlobalGiving Foundation and ManyFutures Inc.

◼ Case 2 2 A Double Bottom Line: Ben & Jerry’s

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

3 Theories of the Nonprofit Sector and Nonprofit Organizations

Explaining the Nonprofit Sector

Nonprofit Theory Across the Disciplines

The Failure Theories

Market and Government Failure

Nonprofits as Gap Fillers

Supply-Side Theories

Theories of Altruism and Giving

Theory of the Commons: An Interdisciplinary Approach

Changing Definitions of Private, Public, and Common

Explaining Nonprofit Organizations

Characteristics of Nonprofit Organizations

Nonprofits as Open Systems

Resource Dependency

Isomorphism

Explaining Nonprofit Organizational Structures

Organizational Culture

Chapter Summary

Note

Key Terms and Concepts

â—Ľ Case 3 1 The Smithsonian Institution and the Catherine B Reynolds Foundation

â—Ľ Case 3.2 The National Trust for Historic Preservation

Questions for Discussion

Suggestions for Further Reading

Books

Articles

PART II Governing and Leading Nonprofit Organizations

4 Nonprofit Governing Boards

Types of Governing Boards

Elected Boards

Self-Perpetuating Boards

Appointed and Hybrid Boards

Advisory Boards and Councils

The Governing Board’s Responsibilities

The Governing Board’s Legal Responsibilities

The Governing Board’s Functional Responsibilities

The Board and the CEO

Carver’s Policy Governance Model

Chait, Ryan, and Taylor: Governance as Leadership

Herman and Heimovics: Psychological Centrality and BoardCentered Leadership

Explaining Board Behavior

Managing Nonprofit Boards

Role of the Chair

Governance Committee

Board Professionals

Nonprofit Board Effectiveness

Critics of Board Performance

The Search for Best Practices

The Challenge of Nonprofit Governance

Chapter Summary

Note

Key Terms and Concepts

â—Ľ

Case 4.1 The American University

â—Ľ Case 4 2 The Hershey Trust

Questions for Discussion

Suggestions for Further Reading

Books

Websites

5 Executive Leadership

The CEO’s Job

Management and Leadership

Overview of Leadership Theories

Transformational Leadership

Charismatic Leadership

The Effective Nonprofit CEO

Focus on Mission

Focus on the Board

Focus on External Relationships

Share Leadership and Empower Others

Focus on Key Roles and Priorities

Use the “Political Frame”

Right Person, Right Place, Right Time

Founder Syndrome

Executive Transitions

Leading Change

Chapter Summary

Note

Key Terms and Concepts

â—Ľ Case 5.1 A Change in Leadership at Habitat for Humanity

â—Ľ Case 5.2 Challenge and Change at United Way

Questions for Discussion

Suggestions for Further Reading

Books

Article

Websites

PART III Managing the Nonprofit Organization

6 Ensuring Accountability and Measuring Performance

Defining and Ensuring Accountability

Mechanisms for Accountability

Requirements of Law

Self-Regulation: Standards and Accreditation

Transparency

Measuring Performance

Financial Ratios

Benchmarking Outcomes

Common Indicators

Balanced Scorecard

Social Return on Investment

Blended Value

Performance Measurement: The Continuing Debate

Chapter Summary

Key Terms and Concepts

â—Ľ

Case 6.1 Greg Mortenson and the Central Asia Institute

â—Ľ Case 6.2 Youth Villages

Questions for Discussion

Suggestions for Further Reading

Books

Articles/Report

Websites

7 Developing Strategy and Building Capacity

Understanding Strategy

Strategic Planning and Strategic Management

The Strategic Planning Process

Planning to Plan

Defining Mission, Values, and Vision

Assessing the Situation

Identifying Strategic Issues

Setting Goals

Developing Strategies

Setting Objectives

Writing the Strategic Plan

Developing an Operational Plan

Benefits and Limitations of Strategic Planning

Building Organizational Capacity

Defining and Understanding Capacity

Capacity Building in Action

A Model for Capacity Building

Capacity and Organizational Life Cycles

Capacity Building Evaluated

Chapter Summary

Key Terms and Concepts

◼ Case 7 1 New Hope Housing Strategic Plan 2011–2016

Questions for Discussion

Suggestions for Further Reading

Books/Brochure

Websites

8 Collaborations, Partnerships, and Mergers

Growing Interest in Collaboration

A Continuum of Relationships

Exploring Collaborations and Mergers

Drivers of Collaborations and Mergers

Obstacles to Collaboration and Merger

Motivations

Culture

Egos

Brand Identity

Community or Political Objections

Costs

Conditions for Success

Driven by Mission

Commitment From Top Leadership

Trust

Relatedness

Process

Collaborations and Mergers Within National Nonprofits

Cross-Sector Collaboration

A Continuum of Cross-Sector Collaboration

Advantages and Disadvantages of CSCs

Obstacles and Conditions for Success

Achieving Collective Impact

Chapter Summary

Key Terms and Concepts

◼ Case 8.1 N Street Village and Miriam’s House

Questions for Discussion

Suggestions for Further Reading

Books

Articles/Report

Websites

Notes

9 Managing Staff and Service Volunteers

Human Resources Management

An Overview of Management Theories

Understanding Human Motivations

Maslow’s Hierarchy of Needs

McGregor: Theory X and Theory Y

McClelland: Three Needs Theory

Myers and Briggs: Personality Types

Herzberg: Motivators and Dissatisifers

Motivations of Nonprofit Staff

Life Cycles and Generations

Applying Theories to Managing the Nonprofit Workforce

Managing Volunteers

Types of Volunteers

Motivations of Volunteers

Volunteer Program Practices

Volunteer Management as a Career Field

The Future of Volunteerism

Chapter Summary

Key Terms and Concepts

â—Ľ

Case 9.1 Getta Grant

â—Ľ Case 9 2 Rita Writer

â—Ľ Case 9.3 Bob the Builder

â—Ľ Case 9 4 Myra the Volunteer Manager

Questions for Discussion

Suggestions for Further Reading

Books

Websites

10 Marketing and Communications

Defining and Understanding Marketing

Marketing Serves the Mission

Marketing Means Action

Marketing as a Process

The Marketing Mix

Product

Place

Promotion

Market Segmentation

Price

Defining the Exchange

Building the Brand

Integrated Marketing Communication (IMC)

Crafting an Effective Message

Crisis Communications

Online Media

Evaluating Marketing and Communication

Chapter Summary

Note

Key Terms and Concepts

â—Ľ Case 10.1 AARP

â—Ľ Case 10.2 Susan G. Komen Foundation

Questions for Discussion

Suggestions for Further Reading

Books/Journals

Websites

11 Advocacy and Lobbying

Basic Distinctions

Overview of Lobbying Law

Option I: Substantial Part Test

Option II: 501(h) Expenditure Test

Political Campaign Activity

Implementing an Advocacy Program

Continuing Issues and Debate

Chapter Summary

Note

Key Terms and Concepts

â—Ľ Case 11.1 Mothers Against Drunk Driving (MADD)

â—Ľ Case 11.2 CASA

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

PART IV. Obtaining and Managing Resources

12 Financial Management

Definitions of Key Concepts

Overview of Nonprofit and Personal Finances

Nonprofit Financial Statements

Statement of Financial Position

Statement of Activities

Statement of Cash Flows

Statement of Functional Expenses

Using Financial Ratios

Managing Endowment Funds

Developing and Managing the Budget

Risk Management, Financial Policies, and Controls

Chapter Summary

Notes

Key Terms and Concepts

â—Ľ Case 12.1 Hull House

â—Ľ Case 12 2 Corcoran Gallery of Art and Corcoran School of the

Arts and Design

Questions for Discussion

Suggestions for Further Reading

Books

Websites

13 Philanthropic Fundraising

Definitions and Distinctions

Motivations for Giving

Understanding Corporate Philanthropy

Foundation Giving

Motivations of Individual Donors

The Fundraising Process

Identifying Priorities and Developing the Case

Identifying and Qualifying Prospects

Cultivating Prospects

Soliciting the Gift

Acknowledging and Recognizing Donors

Stewarding the Gift and the Relationship

Individual Donor Life Cycles

Planned Giving

Campaigns

Managing Fundraising Programs

Advancement Services

Prospect Management

Fundraising Efficiency and Effectiveness

Staff Performance and Accountability

Ethics and Professional Standards

Chapter Summary

Note 15

Key Terms and Concepts

â—Ľ

Cases 13.1a–g Fundraising Ethics

Questions for Discussion

Suggestions for Further Reading

Books

Articles

Websites

14 Earned-Income Strategies

Why Earned Income?

Partnerships With Business Licensing Sponsorships

Cause Marketing

Operational Relationships

Putting Partnerships Together

Nonprofit Business Ventures

Identifying Business Opportunities

Feasibility Analysis and Business Planning

Earned-Income Strategies: Issues and Decisions

Sorting Out the Issues

Evaluating Opportunities Against Mission

A Continuing Debate

Chapter Summary

Key Terms and Concepts

â—Ľ

Case 14.1 Minnesota Public Radio

â—Ľ Case 14.2 Aspire CoffeeWorks

Questions for Discussion

Suggestions for Further Reading

Books

Websites

15 Government Grants and Contracts

Changes in Sources and Patterns of Support

Grants, Contracts, and Fees

Government Support: Opportunities and Challenges

Seeking Government Support

Identifying Grant Opportunities

Evaluating Grant Opportunities

Preparing and Submitting an Application or Proposal

Nonprofits in the Policy Arena

Chapter Summary

Key Terms and Concepts

â—Ľ Case 15.1 SEED Foundation

Questions for Discussion

Suggestions for Further Reading

Books/Reports

Websites

PART V. Special Topics

16 Social Entrepreneurship and Innovation

Defining and Understanding Social Entrepreneurship

Social Enterprise School

Social Innovation School

History of Social Entrepreneurship as a Field

Theories of Social Entrepreneurship

Social Entrepreneurship Across Fields and Around the World

Building High-Impact Nonprofits

Sustaining Innovation

The Future of Social Entrepreneurship

Chapter Summary

Key Terms and Concepts

â—Ľ Case 16 1 KaBOOM!

◼ Case 16.2 Harlem Children’s Zone

Questions for Discussion

Suggestions for Further Reading

Books/Articles

Websites

17 Governing and Managing International and Global Organizations

Definitions and Scope of International Organizations

International Philanthropy and Fundraising

International Giving

Global Fundraising

International Nonprofit Governance and Management

Managing Across Cultures

Governing International and Global Organizations

Structuring International NGOs

Chapter Summary

Key Terms and Concepts

◼ Case 17 1 Médecins Sans Frontières/Doctors Without Borders

â—Ľ Case 17.2 Haitian Earthquake Relief and Recovery

Questions for Discussion

Suggestions for Further Reading

Books

Websites

Conclusion

Appendix: Cases for Discussion

1 New York City Opera

2. Share Our Strength/No Kid Hungry

3. The Y

References

Index

About the Author

Acknowledgments

Writing a book is a collective enterprise, even when the book has one author. Any author builds on the work of others, and this text reflects the wisdom of the many scholars and practitioners who are cited throughout it

I am grateful to my SAGE editor, Maggie Stanley, who encouraged me to undertake this fourth edition.

I am grateful as well to the following reviewers, whose frank comments have added immeasurably to this revision:

Ann Marie Kinnell, University of Southern Mississippi

Becky J Starnes, Austin Peay State University

Beth Gazley, Indiana University

Catherine E. Wilson, Villanova University

Chandra Commuri, California State University, Bakersfield

Christine W Cugliari, High Point University

Christopher Klingeman, Southern Illinois University

David A. Coplan, University of Pittsburgh

Deborah Harley-McClaskey, East Tennessee State University

Eunice V Akoto, North Carolina Central University

Jessica E. Sowa, University of Colorado Denver

John Conahan, Kutztown University

Lynn W Clemons, Mercer University

Marilyn L. Grady, University of Nebraska-Lincoln

Marjorie Carlson Hurst, Liberty University

Robert Dibie, Indiana University Kokomo

Robert C Teitelbaum, State University of New York, Empire State College

Sylvia Ramierz Benatti, University of the District of Columbia

Thomas L. Winter, Abilene Christian University

Tory S. Vornholt, Agnes Scott College

I have learned immensely from my students at The George Washington University, from my faculty colleagues, and from the many nonprofit executives who have participated in various classes of mine over the years I thank them for the education they have provided me and hope that they will find this book to be a useful contribution to the field. I am grateful to Gretchen Wieland, my graduate assistant at The George Washington University during 2015–2016, who provided invaluable assistance to me in producing this fourth edition. Finally, I express my deepest gratitude to my family and friends for their patience over the months of my effort with this project, as I have undertaken the many revisions that are encompassed in this fourth edition.

The George Washington University Washington, DC

Preface

The first edition of Nonprofit Management: Principles and Practice was published by SAGE in 2009, the second edition in 2012, and the third edition in 2014. It is striking how much the landscape of the nonprofit sector has continued to change over the years, requiring frequent updates to stay current with the state of the field in nonprofit management.

Changes reflected in this fourth edition of the book include, most obviously, certain data, but also trends, new concepts and research, and new cases that have drawn attention since the third edition was completed. The inevitable lag between research and writing and publication often means that readers should be alert to changes that may have occurred during the process of updating the book. Thus, even this fourth edition may have some obsolescence by the time it reaches the reader. There are reminders of this reality throughout the book, and it is recommended that students consult referenced websites and other resources on points that seem subject to change.

It is, of course, impossible to know what economic conditions will prevail when this book reaches its readers. The recession that began in 2007, what some people called the Great Recession, took a significant toll on many nonprofit organizations, resulting in decreased financial resources at a time when the demand for services was increasing By 2015, the economy had recovered by many measures. Perhaps by the time this fourth edition reaches its readers, the economy will have continued to grow Or, perhaps, it will again have slipped into recession. It is impossible to predict. In any case, effects of the financial crisis that occurred at the end of the preceding decade are likely to linger. It produced a heightened awareness of financial uncertainty, the need for nonprofits to use resources efficiently and effectively, and the importance of achieving diverse revenue sources to weather various economic scenarios Those lessons have brought permanent change to our thinking about the management of nonprofit organizations. It seems likely the nonprofit sector will continue to face new opportunities and challenges in the years ahead.

New to This Edition

This fourth edition includes a number of changes from the third. First, chapter topics continued from the previous edition all have been updated to reflect new data, new research, and recent events. For example, new principles and standards released by Maryland Nonprofits in 2014 and by Independent Sector in 2015 are reflected in the chapters concerning governance (Chapter 4) and accountability (Chapter 6). In response to reviewer comments, some topics from the previous edition have been reorganized and expanded For example, new material has been included on managing governing boards, including board development and the role of board professionals; the use of social networks and social media in marketing; fundraising on the Internet; risk management; crisis communications; human resource management; and employment law, among other topics.

The chapter on developing strategy and building capacity (Chapter 7) brings together topics that appeared in various sections of the third edition In addition, coverage of those topics has been thoroughly updated and expanded. This reorganization provides a more even flow to the text. A new chapter (Chapter 8) discusses collaboration, partnerships, and mergers among nonprofits, reflecting the growing importance of such relationships. Among new material in this chapter is an expanded discussion of cross-sector collaborations and collective impact The chapter on financial management (Chapter 12) has been relocated earlier in the text, consistent with the order in which some reviewers cover the topic in their courses. Chapters on social entrepreneurship and innovation (Chapter 16) and on international and global organizations (Chapter 17) have been substantially revised from the third edition. The chapter on social entrepreneurship has been expanded to include a discussion of how existing nonprofit organizations can develop and maintain a culture of continuous innovation. Learning objectives related to each chapter are a new feature in this edition.

New cases have been developed for this fourth edition, encompassing recent events and new approaches. New cases related to specific chapters include Brian Gallagher’s leadership of change at United Way; the merger of N Street Village and Miriam’s House; the Corcoran Gallery of Art and Corcoran School of the Arts and Design; and Aspire CoffeeWorks. Cases retained from the third edition all have been updated to reflect new developments. Some reviewers of the third edition suggested including longer cases that could be used in discussions that would cut across chapters. In response to that useful idea, a new feature in this edition is an Appendix that includes three longer, more comprehensive case studies regarding organizations in different subsectors: New York City Opera, Share Our Strength, and the Y (YMCA).

Philosophy of This Book A Balanced Approach

Students reading this book are likely to have varied backgrounds. Some may be undergraduates who do not yet have substantial work experience and perhaps wish to explore nonprofit management as a possible career direction Others may be graduate students who have an interest in nonprofit careers but have not previously studied management Still others might have studied management but may have limited knowledge of the unique values, characteristics, and circumstances of the nonprofit sector or how the management principles they know can be applied in the nonprofit environment. Yet others may be individuals with considerable experience working in nonprofit organizations who are pursuing further study to increase and broaden their understanding and professional skills

Some students reading this book may be undergraduates taking a course that is an introduction to the nonprofit sector. Others may be enrolled in a program leading to a master ’ s degree in nonprofit management Some may be pursuing a master ’ s degree in business, social work, public administration, or public policy, with a concentration in nonprofit management. Still others may be taking only one course in nonprofit management as an elective in their undergraduate or graduate degree program, seeking only a broad and general orientation to the field.

Given this diversity of backgrounds and goals often found among students taking a course in nonprofit management, a textbook that seeks to provide an overview of the field must include both theoretical concepts and practical applications; it must cover some basics as well as intellectually stimulating issues; it must be both rigorous and accessible to students of varied academic backgrounds; and it must provide both a foundation of knowledge that may serve as a springboard to more advanced study and a comprehensive overview for those students whose one experience with the field will consist of a single course.

This book strives to address all these diverse needs and interests, with the author’s humble recognition that it may not succeed in meeting all of them for all students It attempts to provide a comprehensive exposure to topics relevant to the field of nonprofit management, but it obviously must be selective in its discussion of those topics This intended balance between comprehensiveness in topics and selectivity in their treatment may frustrate some readers. Some may find their appetites whetted but unsatisfied by the quick tour provided in some parts of the book It is possible that others may find that some chapters include ideas they have seen before in other courses.

Students are encouraged to tailor their use of the book to their own interests and

backgrounds Readers who, for example, already have studied some of the organizational and management theories we will discuss are encouraged to read relevant sections as a refresher but to pay closer attention to material that is new to them. Those to whom the theories are new, and who find their discussion in this book to be too brief, are encouraged to explore the additional resources suggested throughout the book. In sum, it is hoped that this book may provide a kind of comprehensive menu, from which students may select the topics or approaches on which they wish to “click” for more information. Both novices and more experienced individuals may find it a foundation on which they can build, seeking appropriate avenues for further information and learning. And, in all likelihood, professors also will elaborate on some topics and skip lightly over others, as they sense the tempo of their individual classes

Focus on Charitable Nonprofits

As will be discussed in Chapter 2, the nonprofit sector encompasses an amazing array of organizations with different characteristics, structures, and purposes. This book focuses primarily on that category known as charitable nonprofits and, in particular, those that provide services, such as education and research, health care, arts and cultural programs, and social and legal services. The following chapters also will sometimes mention memberserving organizations for example, trade and professional associations but primarily as points of contrast with charitable nonprofits. Religious congregations make up a significant component of the overall nonprofit sector, but religion is the subsector that is the least professionalized that is, it employs relatively few professional managers. Thus, this book does not devote significant discussion to the management of churches, synagogues, mosques, or other religious congregations. We will discuss foundations, but primarily as sources of support for service-providing nonprofits; we will not discuss the management of foundations per se This book does not exclude, but also does not emphasize, those nonprofits that are primarily advocacy organizations, also known as social welfare organizations. While they are nonprofits, they are also different from charitable nonprofits in important ways, as we will discuss further in Chapter 2. Of course, some principles of governance, leadership, and management discussed in this book apply to all nonprofits and will be of relevance to students intending to work in any component of the nonprofit world.

Focus on U.S. Nonprofits

This book includes a chapter on nonprofits in the global environment, but it primarily addresses the management of nonprofit organizations in the United States. The American nonprofit sector is the largest in the world; it operates under unique cultural, economic, and legal circumstances. It is where most American students of nonprofit management will pursue their careers In addition, as governments around the world seek to reduce their expenditures and devolve many functions to nonprofit organizations, many also are looking

to relevant aspects of the American model in developing their own nonprofit sectors Thus, even for students primarily interested in working on the international stage, an understanding of nonprofit management in the United States is both relevant and useful. Indeed, I have been gratified to learn that previous editions of this book were adopted by professors in countries outside of the United States.

Overview of the Book

The first three chapters of this book provide an orientation to the nonprofit sector and a theoretical foundation for the more applied topics considered later Chapter 1 provides an introduction to nonprofit management, both as a profession and as an academic field of study, and offers a justification for studying the topic as distinct from management in government or business. Chapter 2 offers a look at the structure, boundaries, and characteristics of the nonprofit sector and establishes some basic definitions. Chapter 3 expands our understanding of the nonprofit sector by reviewing theories that explain its existence and its role in relation to government and business. That chapter also examines selected theories that describe the nature of nonprofit organizations and explain their behavior.

The next two chapters, Chapters 4 and 5, consider the roles and responsibilities of governing boards and nonprofit chief executive officers (CEOs) and the ways in which these two vital actors interact in leading organizations. The nonprofit governing board has functional, moral, and legal responsibilities. Nonprofit chief executives, whether titled “executive director,” “president,” “CEO,” or something else, lead their organizations in a complex and dynamic environment that will be described. The partnership between the CEO and the board is critical to a well-operating and effective organization

The next six chapters focus on applied aspects of nonprofit management. Chapter 6 reviews the increasing demands for nonprofit accountability and various approaches to measuring the performance of nonprofit organizations Chapter 7 discusses the development of organizational strategy and the tools of strategic planning and strategic management now employed by many nonprofits Strategic planning is often the first step in the larger undertaking of building the organization’s capacity or its ability to achieve the goals identified in the plan; thus capacity building also is considered in this chapter. Chapter 8 explores collaborations and partnerships among nonprofit organizations and those that cross the sectors. In addition, recent years have brought mergers of nonprofit organizations, a topic that is also considered in Chapter 8 Chapter 9 discusses both the theory and the practice of human resource management in nonprofit organizations. One of the significant differences between many nonprofits and business or government is the substantial employment of volunteers to provide the organization’s core services. Management of an unpaid workforce requires an understanding of human motivation and skill in managing effective relationships between an organization’s volunteers and its paid professional staff Chapter 10 considers the management of programs for communication and marketing, essential for organizations that are highly interactive with and dependent on the world around them. This section concludes with Chapter 11, which discusses advocacy and lobbying, important activities for many nonprofit organizations that seek to affect social change

The next section of the book, encompassing four chapters, is concerned with the acquisition and management of resources. The securing of revenue and the management of financial resources are interrelated activities. Like many of the topics covered in this book, financial management is large, complex, and important. Chapter 12 provides a few basic concepts and directs students to additional sources from which they can obtain the more detailed understanding they may seek Chapter 13 discusses principles of raising philanthropic funds from individual, corporate, and foundation donors. Chapter 14 explores the subject of nonprofits’ earned income that is, efforts to generate revenue through activities other than traditional philanthropy. That chapter explores the myriad and growing commercial partnerships between nonprofit organizations and corporations, including cause-related marketing, sponsorships, licensing agreements, joint ventures, and others. It also considers nonprofit business ventures, the development of revenue-generating activities that provide a stream of revenue to support mission programs Chapter 15 considers principles involved in securing and managing grants and contracts from government, a significant source of revenue for many nonprofits.

The final section of the book includes two chapters that expand our perspective Chapter 16 examines social entrepreneurship and social innovation. As discussed later in the text, this topic is not necessarily synonymous with the generation of earned income revenue or even with the adoption of business methods by nonprofit organizations. Nor is it always synonymous with the founding of new organizations. Rather, by the definition used in this book, it includes innovations that lead to “wide-scale change at the systemic level” (Leviner, Crutchfield, & Wells, 2006, p. 89). In other words, social entrepreneurship is related to social innovation, regardless of the specific methods or financial sources that may be involved. Chapter 17 looks beyond the United States to discuss the work of nonprofit organizations internationally. The Conclusion offers some of my final reflections and observations

Students may observe that the book does not include a chapter on nonprofit law. Nonprofits are subject to a large and growing body of law at the local, state, and federal levels. However, I decided to discuss aspects of nonprofit law in the various chapters where they are most relevant rather than in a separate chapter. The book provides references to other resources for students who may want to know more The book also does not include a separate chapter on ethics; rather, ethical issues are addressed at relevant points throughout the text, for example, in the discussion of Chapter 6 concerning accountability and in the ethical scenarios proposed for discussion at the end of Chapter 13 on philanthropic fundraising. At least one reviewer of the third edition suggested adding a chapter on risk management, an important topic in nonprofit management Given the limitations of length, it was not practical to do so, but a discussion of risk management is included in relevant sections of other chapters

Again, all the following chapters draw on the theoretical and academic literature as well as the writing of experienced practitioners and consultants. Key points are illustrated with

actual cases, some drawn from the daily headlines Students are encouraged to include the cases in their reading of each chapter, to consider the questions suggested for discussion of the cases, to consider the broader Questions for Discussion provided at the end of each chapter, and to think about the relevance of what they are reading to any nonprofit organizations with which they may have personal experience. Most also will find that the daily news within the span of almost any semester or academic year includes stories that relate to nonprofit organizations and provide real-time cases that illustrate points discussed in this book.

Ancillaries

Ancillary materials further support and enhance the learning goals of the fourth edition of Nonprofit Management These ancillary materials include:

Instructor Resources

Test banks with multiple choice, true/false and essay questions for each chapter

Editable chapter-specific PowerPoint slides

Sample course syllabi

Chapter outlines

Case activities

Discussion questions for each chapter

Student Resources

Video and multimedia links

EXCLUSIVE! Access to certain full-text SAGE journal articles that have been carefully selected for each chapter

Visit study sagepub com/worth4e to access the support materials for Nonprofit Management, Fourth Edition.

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A. Contract, curtail, condense, restrict, attenuate.

Expanse. Extent, stretch, expansion; firmament, sky, canopy, vault, welkin; vast, void, space, breadth.

A. Limit, enclosure, confine, bound.

Expatiate. Rove, range; dilate, enlarge, descant, be copious, launch out, amplify.

A. Contract, summarize, condense, epitomize.

Expect. Await, look for; anticipate, rely upon, count upon, reckon or calculate upon, look forward to; look for, forecast, forebode, foresee.

A. Welcome, greet, hail, recognize; realize.

Expectation. Anticipation, expectance, prospect, expectancy; reliance, confidence, assurance, presumption; trust, hope.

A. Recollection, remembrance, retrospect; distrust, despair, discouragement.

Expediency. Fitness, propriety, suitableness, desirableness, advisability; advantage, utility, profit, usefulness; profitableness, advantageousness; interest.

A. Disadvantage, detriment, inutility, inexpediency.

Expedition. Haste, speed, celerity, despatch, alertness, promptness, alacrity, quickness; enterprise, undertaking; march, voyage.

A. Delay, tardiness, procrastination.

Expend. Disburse, spend, lay out; use, exert, consume, employ; waste, exhaust, spread, scatter, dissipate.

A. Save, economize, husband.

Expense. Expenditure, outgo, cost, outlay; price, charge, payment.

A. Income, gain, proceeds, return, profit, product, receipts.

Expensive. Dear, costly, high-priced; lavish, wasteful, extravagant; valuable, rich.

A. Cheap, worthless, poor; economical.

Experience, n. Actual observation, feeling, or presentation; practice, experimental knowledge; experiment, trial, proof, test, knowledge, habit.

Ant. Anticipation, expectation.

Experience, v. Feel, undergo, prove by trial, endure, suffer, be subject to; try, encounter.

A. Evade, escape, lose, miss.

Experienced. Practiced, versed, accomplished, able, qualified, instructed, thoroughbred; familiar, skilled, accustomed, conversant.

A. Inexperienced, strange, unpracticed.

Experiment. Trial, test, assay, examination, proof, touchstone, ordeal; observation, investigation, experimentation; illustration, exemplification.

A. Hypothesis, conjecture, assumption.

Explain. Elucidate, expound, interpret, unfold, clear up, make plain; account for, make intelligible, give the reasons for, solve, warrant, trace to causes, justify; teach, decipher.

A. Mystify, bewilder, obscure, darken, misinterpret.

Explanation. Elucidation, interpretation, exposition, illustration, description, explication; solution, warrant, justification, account, key; mutual understanding; sense.

A. Confusion, misinterpretation, mystification, obscuration.

Explicit. Express, clear, plain, definite, positive, unambiguous, unreserved, categorical, determinate; detailed, declaratory, unobscure, stated.

A. Ambiguous, doubtful, indefinite, uncertain, vague, implied, implicit, indeterminate; hinted, suggestive, obscure.

Exponent. Index, indication, example, type, representative, illustration, specimen; advocate, interpreter, propounder.

A. System, creed, principle, opinion.

Export, v. Send out, carry out, send abroad, ship, produce.

A. Import; consume.

Exposed. Unprotected, defenseless, unguarded, endangered.

A. Guarded, defended, protected.

Expostulate. Object, dissuade, remonstrate.

A. Abet, coincide, agree, confirm.

Express, v. Squeeze out; utter, declare, assert, speak; represent, indicate, show, signify, exhibit, denote, intimate; send by express.

A. Suppress, repress, conceal.

Express, a. Explicit, clear, definite, plain, determinate, positive, categorical; exact, accurate, faithful, true, close, precise; special, particular; swift, rapid, fast; specific, pointed, direct.

A. General; vague; leisurely; inaccurate, inexact, approximate.

Expression. Squeezing out; assertion, statement, utterance, declaration; phrase, mode of speech, term; general tone, pervading effect, look, cast of countenance; lively representation; modulation, feeling, execution; indication.

A. Suppression, restraint, repression; face, features, lineament; falsification, misstatement, solecism, enigma.

Expunge. Erase, efface, obliterate, cancel, blot out, delete.

A. Mark, write, trace, delineate.

Exquisite. Nice, accurate, delicate, discriminating, exact, refined; precious, valuable, select, choice, rare, excellent; perfect, complete, matchless, consummate; keen, poignant, acute, intense; delicious.

A. Common, coarse, ordinary; unrefined.

Extemporaneous. Improvised, unpremeditated, extempore, impromptu, extemporary, offhand.

A. Prepared, studied, premeditated, read, written, elaborated; rehearsed, recited.

Extend. Stretch, reach; prolong, continue, lengthen, protract; expand, dilate, enlarge, widen, augment, increase; diffuse; impart, give, offer, yield; amplify, avail, apply.

A. Contract, restrict, curtail, limit, narrow, reduce, condense; miss, fail.

Extent. Expanse, amplitude, extension; volume, bulk, magnitude, size; stretch, reach, compass, length; degree, distance, quantity.

A. Limitation, diminution, restriction.

Extenuate. Lessen, diminish, reduce; palliate, mitigate, excuse, qualify, apologize for.

A. Enhance, aggravate, heighten.

Exterior, a. Outward, external, outer, outside, superficial; foreign, extrinsic, from without.

A. Inner, internal, domestic, inward.

Exterminate. Eradicate, overthrow, uproot, expel, extirpate, annihilate, banish, destroy, remove, root out, wipe out.

A. Augment, breed, cherish, develop, increase, populate, replenish, settle, plant, foster, propagate, colonize, build up, beget.

Extermination. Extirpation, annihilation, eradication, abolition, destruction, extinction, excision, elimination.

A. Settlement, replenishment, augmentation, colonization, population, propagation, increase.

External. Outward, outer, exterior, outside, superficial; foreign, extrinsic; visible, apparent; manifest, palpable.

A. Inner, internal, intestine, inmost, hidden, non-apparent.

Extinction. Destruction, annihilation, extirpation, extermination, abolition; extinguishment; stifling, death, suffocation, cessation, obsolescence.

A. Inception, origination, birth, course, life, operation, action, exercise, continuance, prosperity, survival.

Extinguish. Quench; destroy, suppress, put down; extirpate, abolish, eradicate, kill, annihilate, put out.

A. Replenish, replant, implant, cherish, propagate, promote, invigorate, establish, confirm, secure.

Extort. Exact, wrest, wrench, wring out, force; despoil, express, fleece, squeeze out, extract.

A. Coax, cheat, wheedle, cajole.

Extortionate. Oppressive, exacting, severe, hard, harsh; exorbitant, close-fisted, rigorous, monstrous, preposterous.

A. Liberal, bountiful, indulgent, fair, moderate, reasonable.

Extract, n. Selection, excerpt, passage, citation, quotation.

Extract, v. Draw, pull, take out; derive, select, quote, cite; determine, find; educe, elicit, gather, collect, extort.

A. Insert, replace, incorporate, restore, reinsert, impose.

Extraneous. Foreign, extrinsic; non-pertinent, not germane, unessential, superfluous; unconnected, alien, unrelated, adventitious, ascititious.

A. Intrinsic, vital, internal, connected, essential.

Extraordinary. Unusual, remarkable, uncommon, singular, signal, egregious, rare, extra; unwonted, peculiar, wonderful, unprecedented, marvelous, prodigious, monstrous, preposterous, strange.

A. Common, usual, frequent, wonted, unremarkable, unimportant, ordinary.

Extravagance. Excess, exorbitance, enormity, unreasonableness, preposterousness; wildness, folly, absurdity, irregularity; prodigality, lavish expenditure, profusion, waste.

A. Carefulness, economy, frugality, saving, provision, prudence, foresight.

Extravagant. Excessive, inordinate, unreasonable, preposterous, exorbitant; wild, foolish, absurd, irregular; lavish, profuse, wasteful, spendthrift, prodigal.

A. Sound, sober, consistent, fair, rational, economical, frugal, careful, regular, usual.

Extreme. Utmost, farthest, uttermost, outermost; greatest, highest; last, final, ultimate; extravagant, immoderate, excessive, unreasonable; remote, terminal, distant, most violent.

A. Initial, primal, judicious, moderate.

Extremity. End, verge, termination, edge, border, extreme, utmost point; close, conclusion.

A. Beginning, commencement, opening, center, origin, bulk, body.

Exudation. Ooze, drip, percolation, excretion, secretion.

A. Absorption, parching, aridity.

Exultant. Exulting, jubilant, triumphant, elated, joyous, transported.

A. Mournful, dispirited, depressed.

Exultation. Elation, joy, triumph, delight, transport, ecstasy.

A. Mourning, depression.

FFable. Story, myth, legend, allegory, apologue; plot, action, series of events; fiction, falsehood, lie, untruth, fabrication, forgery, invention, figment; romance, parable, novel.

A. History, fact, narrative.

Fabric. Building, structure, edifice, pile; texture, make, workmanship, conformation; manufactured cloth, woven stuff; work, construction, tissue, web.

A. Destruction, dismantlement, demolition, fragment, wreck, tatters, ruin, shreds, rags.

Fabricate. Build, frame, construct; make, manufacture; forge, invent, coin, feign; form, falsify, produce, devise, misrepresent.

A. Demolish, tear, spoil, dismember, destroy, narrate, lacerate, copy, represent, repeat, portray.

Fabulous. Invented, fabricated, feigned, unreal, coined, fictitious; incredible, pretended, imaginary, false, monstrous.

A. Real, actual, historic, authentic, fair, true, reasonable.

Facetious. Witty, jocose, jocular, humorous, waggish, funny, comical, pleasant, droll; gay, merry, sportive, lively, entertaining, sprightly; playful.

A. Matter-of-fact, heavy, dull, grave, serious, saturnine, somber, lugubrious.

Facile. Docile, easy, mild, courteous, affable, complaisant, approachable; pliant, pliable, ductile, flexible, yielding, tractable, manageable, compliant; ready, dexterous; indulgent, weak, irresolute, characterless.

A. Resolute, sturdy, obstinate, determined, inflexible, crusty, self-willed, self-reliant, independent.

Facility. Easiness, ease; readiness, dexterity, expertness, ability, knack; condescension, urbanity, affability, civility, complaisance, politeness; pliancy, flexibility, ductility; appliance, convenience, means, advantage, resource; quickness, adroitness.

A. Effort, awkwardness, labor, difficulty.

Fact. Occurrence, event, deed, incident, act, performance, circumstance; reality, actuality, certainty, truth.

A. Fiction, supposition, unreality, falsehood, chimera, lie, delusion, invention, hallucination, romance.

Factious. Turbulent, refractory, seditious, rebellious, recalcitrant, litigious, adversative, malcontent.

A. Genial, complaisant, agreeable, loyal, harmonious, publicspirited, sympathetic, cooperative, auxiliary.

Factitious. Artificial; euphuistic, affected, finical, cramped, conventional, spurious.

A. Natural, genial, unaffected, pure, genuine, truthful.

Fade. Vanish, evanesce, disappear, pass away; decline, languish, droop, decay, wither; lose color, grow dim, blanch, bleach, fall, sink, dwindle, pale, change, set, etiolate, fail.

A. Rise, increase, bloom, grow, flourish, endure, abide, last, stand.

Fag. Droop, sink, grow weary, flag; drudge, toil; do menial service, tire, fatigue, jade, exhaust; work, slave.

A. Idle, lounge, dawdle; strike; bask.

Fail. Fall short, be insufficient, be deficient; decline, sink, decay, wane, fade, break, give out; cease, disappear, become extinct; miss, miscarry, be unsuccessful, miss fire, be frustrated; omit, neglect; break, become insolvent, suspend payment; trip, lose.

A. Succeed, exceed, surpass, achieve, abound, yield, excel.

Faint. Weak, exhausted, worn, listless, languid, wearied, dim, feeble, fatigued, faint-hearted, faded, faltering, half-hearted, irresolute, purposeless, timid, ill-defined, indistinct; unenergetic; obscure, inconspicuous.

A. Prominent, marked, glaring; resolute, sturdy, vigorous, strong, fresh, hearty, daring, energetic; clear, brilliant, bright,

conspicuous.

Fair. Spotless, unspotted, unblemished, unstained, untarnished; white, light, blond; handsome, comely, beautiful; pleasant, clear, cloudless, unclouded; favorable, prosperous; promising, hopeful; open, distinct, plain, unobstructed, unencumbered; frank, honest, ingenuous, candid, noble, honorable, upright, impartial; reasonable, proper, equitable, just; passable, tolerable, above mediocrity; serene.

A. Lowering, dull, foul, ugly, disfigured, fraudulent, unfair, dishonorable.

Faith. Creed, doctrine, assurance, belief, confidence, assent, credence, opinion, trust, credit, reliance.

A. Distrust, disbelief, dissent, doubt, incredulity, infidelity, misgiving, skepticism, unbelief, suspicion, rejection.

Faithful. Firm, loyal, devoted, stanch, sure, true, trustworthy, trusty, unwavering, incorruptible; attached; accurate, close, consistent, correspondent, exact, equivalent.

A. Inaccurate, inexact; faithless, false, fickle, untrue, wavering, untrustworthy, capricious.

Fall. Drop, descend, sink; lapse, droop, gravitate; fall down, be prostrated; be lowered, be depressed; decrease, decline, be diminished, die away, sin, err, transgress, trip, trespass; die, perish; empty, be discharged, flow; happen, befall, come; become, get; pass, be transferred; be dropped, be uttered carelessly.

A. Rise, soar, mount, recover, climb, ascend.

Fallacy. Illusion, deception, deceit, delusion, mistake, misapprehension, error, misconception; sophism, sophistry, paralogism, deceitful argument.

A. Truth, logic, proof, postulate, argument, verity, fact, axiom, soundness.

Fallible. Erring, uncertain, ignorant, weak, frail, imperfect.

A. Certain, infallible, unerring, omniscient.

Fallow. Pale red or pale yellow; untilled, unsowed, neglected; inert, inactive, dormant; quiescent, idle, uncultivated, unproductive.

A. Cultivated, tilled, productive, worked, sown, prolific, operative, fruitful.

False. Untrue, mendacious, unveracious, lying; dishonest, perfidious, treacherous, faithless, disloyal, dishonorable, disingenuous, double-tongued, false-hearted, double-faced, twofaced; untrustworthy, untruthful, unreliable, truthless; spurious, counterfeit, forged, not genuine, feigned, sham, hypocritical, makebelieve; incorrect, improper, erroneous, unfounded, wrong; fallacious, deceptive, deceiving, deceitful, delusive, misleading, disappointing; sophistical, mock, bogus, fabricated, unfaithful.

A. True, sound, correct, authentic, real, genuine, candid, conclusive, honorable, faithful.

Falsehood. Falsity, lie, fabrication, untruth, fiction, fib; imposture, counterfeit, cheat; fallacy, error, sophistry, forgery, deception.

A. Truth, verity, correctness, fact, genuineness, honesty, honor, reality, authenticity.

Falsify. Misrepresent, counterfeit, belie, misstate, garble; disprove, show unsound; violate; mistake, misinterpret, betray.

A. Verify, rectify, correct, check, certify, justify, expose, declare, exhibit, publish.

Falter. Hesitate, stutter, stammer; fail, quiver, tremble, totter; waver, be undecided, show weakness; halt, slip, dubitate, demur, flinch, vacillate.

A. Proceed, speed, flow, run, discourse, determine, persevere, resolve.

Fame. Celebrity, honor, laurels, distinction, notoriety, renown, reputation, repute, glory, eminence, credit; report, tidings, rumor, bruit, news.

A. Silence, suppression, hush; dishonor, discredit, humiliation, infamy, shame, obscurity, contempt, contumely, disgrace, disrepute, ignominy, oblivion.

Familiar. Conversant, well-acquainted, well-versed; intimate, close, near, friendly, fraternal, cordial, amicable; social, accessible, sociable, affable, kindly, courteous, civil, companionable, conversible; unceremonious, unconstrained, free, easy, informal; well-known; household, frank, everyday, accustomed.

A. Uncommon, rare, extraordinary, strange, unaccustomed, unacquainted, new, unfamiliar, inconversant.

Famous. Celebrated, renowned, distinguished, remarkable, farfamed, eminent, noted, illustrious, glorious.

A. Unknown, unsung, inglorious, obscure, forgotten.

Fanatic. Enthusiast, zealot, visionary, bigot.

A. Skeptic, unbeliever, cynic.

Fanaticism. Intolerance, superstition, bigotry, credulity; enthusiasm, frenzy.

A. Skepticism, cynicism, indifference, freethinking, latitudinarianism; disbelief, profanity; disregard, coldness.

Fanciful. Fantastic, grotesque, visionary, imaginative, chimerical; unreal, eccentric, quaint, imaginary, freakish, erroneous, humorsome, capricious, fitful, erratic, whimsical, absurd.

A. Ordinary, usual, regular, commonplace, real, accurate, literal, prosaic, reasonable, sensible, solid, sure, true, sound, calculable, calculated; natural, sober, truthful, correct.

Fancy. Imagination, whim, vagary, caprice, belief, conceit, conception, desire, humor, idea, image, inclination, mood, liking, predilection, supposition; thought, notion.

A. Certainty, fact, reality, truth, verity, actuality; object, subject, thought, law, order; aversion, horror.

Farcical. Droll, absurd, ridiculous, ludicrous; comic, funny, nonsensical, pantomimic.

A. Grave, serious, tragic, solemn, dismal, ghastly, funereal.

Fare. Go, travel, journey, pass; prosper, be treated, prove, happen, turn out, be situated; be entertained, feed; live, speed, do.

A. Toil, fast, fail, droop, sink, faint, drop, falter, halt.

Farewell. Adieu, good-by, valedictory, leave-taking, congé, departure, parting.

A. Salutation, welcome, greeting.

Fashion. Form, shape, figure, cut, make, model, cast, mold, pattern, appearance, configuration, conformation; way, manner, sort, method; usage, custom, style, mode, conventionality; gentility; guise, character, practice, ceremony.

A. Person, work, speech, dress; derangement, formlessness, shapelessness; outlandishness, strangeness, eccentricity.

Fast, a. Fixed, fastened, close, tight; firm, immovable; steadfast, constant, stanch; fortified, strong, impregnable; profound, sound, deep; swift, quick, fleet, rapid; wild, reckless, thriftless, dissipated, thoughtless, extravagant; secure, stable, unyielding, unswerving; accelerated; gay.

A. Insecure, loose, slow, tardy, steady, sober, virtuous.

Fasten. Secure, bind, tie, attach; join, unite, connect, hold together; hold compact, affix, annex, grapple, fix.

A. Undo, loose, sever, relax, remove, unfasten, detach.

Fastidious. Dainty, squeamish, difficult, overnice, overdelicate, queasy, critical; overrefined, censorious, particular, punctilious.

A. Indulgent, uncritical, easy; coarse; omnivorous.

Fat. Unctuous, greasy, fatty, oily; plump, fleshy, obese, corpulent, portly, pursy; coarse, heavy, dull, sluggish, stupid; rich, profitable, lucrative; productive, fertile, fruitful; luxuriant, brawny; stout; oleaginous.

A. Lean, slender, attenuated, emaciated, barren, poor, scant; marrowless; anatomical.

Fatal. Deadly, mortal, lethal; destructive, calamitous, baleful, ruinous, mischievous, baneful, pernicious; fateful.

A. Beneficial, wholesome, vitalizing, restorative, salubrious, nutritious, slight, superficial, harmless.

Fate. Destiny, destination, inevitable necessity, fatality; lot, doom, predetermined event; destruction, death; final event, ultimate destruction; fortune, end.

A. Will, choice, decision, independence, freedom.

Fathom, v. Sound; divine, penetrate, reach, comprehend, understand; gage, pierce, measure, probe.

A. Survey, glance, scan, miss, skin, graze, overlook.

Fathomless. Bottomless, profound, abysmal.

A. Superficial, shallow, skin-deep.

Fatigue, n. Weariness, exhaustion, lassitude; labor, hardship, toil; languor, enervation.

A. Freshness, vigor, indefatigability, activity.

Fatigue, v. Harass, weary, tire, jade, exhaust, fag.

A. Inspirit, refresh, enliven, animate.

Fatuity. Foolishness, imbecility, idiocy; folly, madness, absurdity, infatuation.

A. Wisdom, sense, soundness, sobriety, discernment.

Fault. Defect, blemish, imperfection, flaw, weakness, failing, frailty; misdeed, misdemeanor, offense, trespass, wrong, transgression, delinquency, indiscretion; slip, error, lapse; failure, omission, want, drawback.

A. Perfection, sufficiency, correctness, completeness.

Faultless. Without blemish, perfect; innocent, guileless, blameless, sinless, spotless, immaculate, guiltless, stainless; complete, correct, accurate.

A. Incomplete, imperfect, incorrect, defective, inaccurate, corrupt, faulty, erroneous.

Faulty. Bad, defective, imperfect; blamable, blameworthy, culpable, reprehensible.

A. Correct, complete, perfect, accurate; irreproachable, blameless, unassailable.

Favor, n. Kindness, grace, countenance, friendliness, good will; benefit, good deed, friendly turn; patronage, championship, support; letter, communication, epistle; gift, present; decoration, knot, rosette; permission, leave, pardon; advantage, preference, boon; concession, predilection, civility, regard, condescension.

A. Refusal, denial, prohibition, disfavor, withholding, withdrawal, frown, disapproval, injury, discountenance.

Favor, v. Befriend, countenance, patronize, encourage; approve, regard with favor; facilitate, be propitious to; support, help, aid, assist; humor, indulge, extenuate, palliate, ease, spare; resemble, look like.

A. Refuse, deny, disapprove, withdraw, withhold, prohibit, discountenance, injure, harm.

Favorable. Kind, friendly, propitious, willing, auspicious; conducive, contributing; beneficial, advantageous, convenient,

suitable, fit; permissive, indulgent, concessive, partial, fond, liberal.

A. Reluctant, unpropitious, unfavorable, impartial.

Favorite. Dear, beloved, pet, darling.

Favoritism. Partiality, invidiousness.

A. Odium, prejudice; impartiality.

Fawn upon. Flatter, wheedle, cajole, cringe, palaver, slaver.

A. Insult, deride, defy, censure, dare, satirize, rebuke, reprimand.

Fealty. Homage, loyalty, allegiance; fidelity, faithfulness, honor, good faith, devotion.

A. Disloyalty, treachery, infidelity, disaffection, shame, dishonor.

Fear. Dismay, alarm, horror, awe, apprehension, dread, terror, fright, panic, tremor, timidity, trepidation, trembling, affright, consternation, disquietude, misgiving, anxiety, solicitude, concern; veneration, reverence.

A. Courage, confidence, assurance, fearlessness; trust, boldness; fortitude.

Fearful. Afraid, apprehensive; timid, nervous, timorous, fainthearted, cowardly; dreadful, terrible, frightful, dire; awful; shocking, terrific, horrible; hesitating.

A. Venturesome, audacious, bold, confident, consolatory, inspiriting, assuring; attractive, alluring, hopeful, inviting.

Feasible. Manageable, possible, permissible, practicable, contrivable.

A. Impossible, unallowable, impracticable.

Feast. Treat, banquet, regalement, entertainment, carousal; festival, holiday; delight, enjoyment.

A. Starvation, scarcity, want, lack, bareness, scantiness.

Featly. Neatly, cleverly, dexterously, adroitly.

A. Clumsily, bunglingly, hardly.

Feature. Lineament, cast of the face; fashion, make, aspect, appearance, conformation; prominent part, outline; characteristic,

trait, point, mark, item, component, element, indication, portion, sign.

A. Whole, system, countenance; arrangement, case; misindication, misinformation, falsification; blind, mask, disguise; excrescence.

Federation. Uniting, federating, confederation, union, league, allying, alliance, coalition, federal compact, confederacy, combination.

A. Secession, disunion, sedition, mutiny, disruption.

Fee. Pay, reward, recompense, compensation, remuneration; feud, fief, fee-simple, unconditional tenure.

Feeble. Weak, not strong, enervated, debilitated, infirm, languid, sickly, languishing, declining, frail, drooping; faint, imperfect, dim; without vigor, lacking intensity; wretched, poor, dull, forceless, puny, enfeebled, nerveless; incomplete, vain, fruitless; scanty, pitiable.

A. Strong, robust, active, successful, effective; abundant; powerful, muscular; forcible, cogent, telling; violent, vehement, ardent; lusty, hale, vigorous, hearty.

Feed. Give food to, supply, contribute to, provide for; nourish, cherish, sustain; eat, take food, take nourishment; sustain life, subsist.

A. Starve, refuse, deny, withhold, take away; impoverish, steal from; diet, abstain, refrain.

Feel. Perceive, have feeling; be perceived; be moved, be excited, be stirred, be wrought up, be impressed; touch, handle; experience, suffer, or enjoy; be affected by, be moved by; prove, sound, try, put to the test.

A. Be hard or callous, insensate, apathetic, dull, numb, imperceivable, indifferent, unsusceptible, or stoical.

Feeling. Sense of touch; sensation, perception by touch; sensibility, emotion, sentiment, affection, passion, impression; tenderness, susceptibility; contact; pathos; consciousness, sensitiveness.

A. Callousness, insensibility, imperturbability, inexcitability, coldness, insensateness.

Feign. Invent, imagine, devise, forge, fabricate; counterfeit, affect, assume, simulate, pretend to.

A. Detect, test, unmask, refute, verify, substantiate.

Felicitous. Fit, appropriate, apt, pertinent, seasonable, opportune, well-timed, happy, skilful, ingenious; prosperous, successful, fortunate, lucky, auspicious, propitious; timely, joyous.

A. Unhappy, unfortunate, inauspicious, untimely, inopportune, disastrous, sad.

Felicity. Bliss, blessedness, happiness; aptness, aptitude, fitness, propriety, felicitousness, suitableness; success, luck, fortune.

A. Ill luck, bad fortune, sorrow, unhappiness, disaster, misfortune; sadness, mourning, melancholy.

Fell, a. Inhuman, cruel, barbarous, relentless, ruthless, implacable, unrelenting, pitiless, malignant, malicious, malign, savage, ferocious, bloody, blood-thirsty; direful, merciless, remorseless, fierce, truculent.

A. Generous, chivalrous, lenient, humane, propitious.

Fell, v. Prostrate, level, bring to the ground, hurl down, knock down; cut down, hew down, lay low; hem; demolish, subvert, waste, bare.

A. Plant, erect, support; stock, upraise, rear, propagate.

Fellow. Associate, companion, comrade; equal, peer, compeer; mate, match, counterpart; adherent, colleague, member; correlative, tally; partner, friend.

A. Foe, opponent, antagonist, stranger, mismatch, opposite. Fellowship. Companionship, familiarity, intimacy, brotherhood, acquaintance; participation, partnership, joint interest; converse, intercourse, communion; sociability, affability, kindliness; association, company; membership, society.

A. Severance, disconnection, dismemberment; nonintercourse.

Felonious. Malignant, malign, malicious, nefarious, infamous, heinous, atrocious, cruel, felon; perfidious, traitorous, disloyal, base.

A. Legal, constitutional, rightful, regular; legitimate, legalized; permissible, allowable; just, proper.

Feminine. Female, womanish, womanly, effeminate; delicate, tender, modest, soft.

A. Robust, manly; indelicate, unfeminine; rough, rude; masculine.

Fen. Marsh, swamp, bog, moor, morass, quagmire.

Fence, v. Enclose, guard, fortify, defend, circumscribe, protect; elude, parry, stave.

A. Open, disenclose; receive, catch, suffer.

Ferment, n. Yeast, leaven, fermentation; agitation, commotion, tumult; fever, heat, glow.

Ferment, v. Set in fermentation; excite, agitate, heat; seethe, concoct, brew; warm, chafe; effervesce, rankle, fester.

A. Damp, cool; dissipate; subside, evaporate, disperse; heal.

Fertile. Prolific, fecund, breeding, bearing; fruitful, productive, rich, plenteous, luxuriant, exuberant, teeming; causative, conducive; pregnant; fraught, ingenious, inventive.

A. Poor, sterile, barren, unproductive, ineffective, inconducive, fruitless, inoperative, uninventive, unimaginative.

Festive. Convivial, jovial, joyous, gay, merry, mirthful, festival.

A. Solitary, deserted, ascetic, gloomy.

Fetid. Stinking, offensive, rank, rancid, malodorous, mephitic, noisome, foul, strong-smelling, corrupt.

A. Inodorous, fresh, perfumed, scented, balmy.

Fetter, n. Chains, bondage, custody, durance, duress, manacles, irons, shackles, imprisonment, handcuffs, gyves, bonds.

Fetter, v. Shackle, clog, hamper, trammel; chain, bind, tie, confine, restrain, encumber; manacle, hinder, impede.

A. Free, liberate, accelerate, expedite.

Feud. Contest, controversy, dispute, enmity, hostility, quarrel, strife, dissension, affray, animosity, bitterness, broil, contention, brawl, fray; antipathy.

A. Friendliness, congeniality, sympathy, clanship, pacification, reconciliation, sociality, neighborliness.

Fever. Heat, flush, excitement, agitation, ferment; ardor, fervor, broil, passion.

A. Coolness, iciness, frigidity; composure, indifference.

Few. Not many, small in number, hardly any, scarcely any; scant, rare, lacking.

A. Many, abundant, numerous.

Fiber. Strength, sinews, thews, toughness; thread, staple, pile, filament.

A. Laxity, debility, flabbiness.

Fickle. Wavering, unsteady, unstable, inconstant, variable, vacillating, volatile, mercurial, fitful, changeable, irresolute, unsettled, capricious, fanciful, unreliable, mutable; veering, restless, shifting.

A. Sober, orderly, reliable, calculable, well-regulated, uniform, steady, trustworthy.

Fiction. Fable, falsehood, myth, invention, novel, romance, figment, story, fabrication, legend, allegory, apologue; creation.

A. History, fact, literalness, reality, truth, verity, certainty.

Fictitious. Feigned, imaginary, invented, unreal, purely ideal, fanciful; false, counterfeit, spurious, supposititious.

A. Real, true, historical, genuine, authentic, veritable.

Fidelity. Faithfulness, devotedness, devotion, truth, loyalty, trueheartedness, fealty, adherence to duty; accuracy, closeness, exactness, truthfulness, precision, attachment, honesty, allegiance, integrity.

A. Disloyalty, treachery, untruthfulness, disaffection, inaccuracy, infidelity, inexactness.

Field. Tract of land; battle-field, scene of war; surface, expanse, range, scope; province, department, region, realm, domain; ground, arena; room, opportunity.

A. Circumscription, constraint; interdiction, exclusion, debarment.

Fierce. Ravenous, infuriate, barbarous, fell; vehement, turbulent, passionate, uncurbed, untamed, raging; furious, savage, ferocious, fiery, violent, wild, impetuous; uncultivated, untrained.

A. Gentle, harmless, kind, patient, submissive, sweet, tender, docile, affectionate, mild, peaceful, tame; calm.

Fiery. Hot, ardent, heated, fervid, flaming, glowing; impetuous, vehement, fierce, passionate, impassioned; irascible, choleric, excited, enkindled, hot-blooded, irritable.

A. Cold, icy, frigid, chilly; indifferent, phlegmatic, passionless, unimpassioned, mild, tame; extinguished, quenched.

Fight, n. Combat, conflict, contest, battle, struggle, engagement, encounter, action, affair, fray, affray, brush; broil, riot; spirit, fighting temper; resistance, disposition to struggle, contention.

A. Pacification, reconciliation.

Figurative. Typical, representative, emblematical; metaphorical, tropical; flowery, florid, ornate; poetical, rhetorical, symbolical.

A. Literal, prosaic, unpoetical, unmetaphorical.

Figure, n. Form, shape, configuration, conformation, outline; image, likeness, representation, effigy; appearance; pattern, design; metaphor, trope; diagram, drawing; price; symbol, type, emblem; digit, number, numeral, character; aspect, delineation, condition, illustration.

A. Misrepresentation, deformity, disfigurement.

Figure, v. Adorn, variegate, diversify; represent, signify, typify, symbolize; imagine, image, conceive, picture, represent; calculate, compute, cipher; appear, act, perform; show off, cut a dash.

A. Disfigure, harm, destroy; miscalculate, mistake.

File. Rasp, smooth, finish; place on file; polish; perfect, refine, improve.

A. Roughen, jag, acuminate, denticulate, barb, notch, cusp.

Fill. Make full, fill up; pervade, occupy; dilate, expand, stretch, distend; store, supply, furnish, replenish, stock; satisfy, content, sate, satiate, cloy, pall; occupy, hold, fulfil, perform; become full, be filled; gorge, appoint, glut; stuff; rise; swell, grow, increase.

A. Exhaust, drain, dissatisfy, deprive, stint, vacate; misappoint; subside, ebb, evaporate, shrink, diminish.

Filter. Strain, ooze, percolate, exude, transude; refine, distil, leak; purify, cleanse, depurate, defecate, clarify.

A. Muddle, disturb, befoul, thicken.

Filthy. Dirty, nasty, foul, defiled, unclean, squalid; impure, corrupt, gross; dingy, unsanitary, unwholesome.

A. Pure, sweet, healthy, clean, sanitary, wholesome.

Final. Latest, last, eventual, ultimate; decisive, conclusive, definitive; terminal; definite, developed.

A. Initiative, open, progressive, continuous, incipient, current, unconcluded, inchoate, inaugural, nascent, rudimental.

Find. Discover, fall upon, light upon, meet; obtain, get, procure, gain, arrive at, attain to; observe, remark, perceive, notice, discover; detect, catch; supply, furnish, provide, contribute; determine judicially, declare by verdict; confront, ascertain, experience, invent.

A. Withdraw; miss, lose, elude, withhold, overlook, miscontrive.

Fine, n. Forfeit, penalty, forfeiture, mulct, amercement.

Fine, a. Minute, small, comminuted, little; slender, capillary, delicate; thin, tenuous, subtile, attenuated; light, keen, sharp; exquisite, nice, refined; excellent, superior, very good; brilliant, accomplished; beautiful, handsome, splendid, elegant; clear, pure, unadulterated; gay, showy, garish, flashy, filmy, artistic, choice, finished, high, grand, noble, generous, honorable, pretentious, pretty, ostentatious; presumptuous, casuistical.

A. Rough, mean, petty, unfinished; illiberal, unimposing, paltry; modest, unaffected, affable; plain-spoken, categorical; unanalytical, unreflective; coarse, great, heavy, huge, immense, large, rude, stout, thick, blunt, big, clumsy.

Finery. Gewgaws, trinkets, ornaments, trimmings, tawdriness, decorations, trappings, bedizenment, tinsel, trash, dressiness.

A. Ornament, dress, decoration, adornment; chasteness, sobriety, simplicity.

Finical. Fastidious, dainty, overparticular, squeamish, overnice, affected, elegant; dandyish, foppish, spruce.

A. Effective, unaffected, practical, energetic, real, genuine, natural; outspoken, blunt, coarse, rude.

Finish, v. Accomplish, execute, complete, perform, achieve, do, get done; perfect, polish, elaborate; end, terminate, close, conclude, put an end to; shape.

A. Start, commence, begin; fail, undertake; miscontrive, botch, mar, mismanage.

Finished. Perfect, artistic, refined, high.

A. Inartistic, incomplete, poor, rude, coarse, unfinished.

Finite. Bounded, limited, conditioned, contracted, restricted, terminated.

A. Infinite, unlimited, unbounded.

Fire. Blaze, burning, conflagration, flame, combustion; discharge; heat, ardor, fervor, violence, force, passion, impetuosity, fervency, intensity, animation, vigor, spirit, enthusiasm; light, luster, radiance, splendor; vivacity, inspiration, imagination; torture, affliction, trouble, bitter trial, persecution.

First. Foremost, leading; chief, highest, principal, capital; elementary, primary, rudimentary; earliest; primitive, primeval, pristine; in the first place, at the outset, in the beginning, first and foremost; original, onmost.

A. Subsequent, secondary, subordinate, subservient, lowest, unimportant, last, hindmost.

Fit, a. Competent, fitted, qualified; suitable, appropriate, apt, apposite, meet, seemly, becoming, befitting, proper, good, decent, convenient, fitting, decorous, adapted, congruous, peculiar, particular, prepared, adequate, calculated, ripe, right, contrived, expedient.

A. Awkward, misfitting, ungainly, ill-suited, inappropriate, unseemly, unprepared, unsuitable, inadequate, miscalculated, miscontrived, improper, unfit, inexpedient.

Fitful. Variable, irregular, impulsive, spasmodic, unstable, fickle, whimsical, fanciful, capricious, fantastic, humorsome, odd;

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