Page 1

Nextsense Ltd. Customer Magazine / Issue 4 / September 2011

cover story

Content nagement Ma Management System Building web sites easily & efficiently page 12

events

e-Democracy Conference page 6

new

Nukleus.tv Media service page 23

services

The online market in Macedonia page 24

Conference Management page 25

the

products

Virtualization story page 18

DLP:

Can we prevent WikiLeak type of information leakage from our organizations? page 20


Table of Contents

Editorial

04 News 06 Events: e-Democracy Conference

Dear reader,

10 System for the Approximation of national legislation with EU Acquis

I’m delighted to be given the honor to address you in anticipation of the e-Democracy Conference 2011.

12 CMS - Building web sites easily & efficiently, without constraints

It was a splendid opportunity to host the first regional Conference dedicated to the promotion and development of information society. The success of the previous conference and the praises received from the participants have encouraged us even more to get involved in the sharing of the e-Democracy cause and the enhancement of e-Government society.

18 The virtualization story 20 DLP - Can we prevent WikiLeak type of information leakage from our organizations? 22 Nextsense part of the government programme for building IT professionals 23 Nukleus.tv - The core of every information 24 HTTPOOL Internet Marketing - The online market in Macedonia

With the same enthusiasm and even greater expectations, this year again we host the e-Democracy Conference 2011 in the beautiful city of Ohrid, from 25th to 27th September. Motivated by the previous results, this year we are even more determined to promote e-Democracy values, debate about the challenges of good governance and the ways to overcome them by using state-of-the-art ICT solutions. We strongly believe successful e-government is about restructuring existing business processes; providing solid government-citizen interaction and strengthening the bonds between governments and their stakeholders.

25 Exploring Macedonia - Your Conference Organizer

Being inspired by a decade of prosperous existence on the market, in this issue we would like to highlight our oldest and most recognized product, Nextsense webBuilder Content Management System. We’re proud to present the features of this solution, its benefits and successful implementations.

26 Ns Internal - Give Us Wings Fooundation

Thank you for being part of this exciting adventure. I hope you will enjoy this issue!

27 Nextsense Profile

Dragana Spasovska Editor-in-chief, NextNews

Nextsense Ltd. address: Partizanski Odredi 62, 1000 Skopje, Macedonia phone: +389 2 3075 111; fax: +389 2 3075 333; e-mail: contact@nextsense.com website: www.nextsense.com

To subscribe send address details to: nextnews@nextsense.com For more information, please contact: sales@nextsense.com


Table of Contents

Editorial

04 News 06 Events: e-Democracy Conference

Dear reader,

10 System for the Approximation of national legislation with EU Acquis

I’m delighted to be given the honor to address you in anticipation of the e-Democracy Conference 2011.

12 CMS - Building web sites easily & efficiently, without constraints

It was a splendid opportunity to host the first regional Conference dedicated to the promotion and development of information society. The success of the previous conference and the praises received from the participants have encouraged us even more to get involved in the sharing of the e-Democracy cause and the enhancement of e-Government society.

18 The virtualization story 20 DLP - Can we prevent WikiLeak type of information leakage from our organizations? 22 Nextsense part of the government programme for building IT professionals 23 Nukleus.tv - The core of every information 24 HTTPOOL Internet Marketing - The online market in Macedonia

With the same enthusiasm and even greater expectations, this year again we host the e-Democracy Conference 2011 in the beautiful city of Ohrid, from 25th to 27th September. Motivated by the previous results, this year we are even more determined to promote e-Democracy values, debate about the challenges of good governance and the ways to overcome them by using state-of-the-art ICT solutions. We strongly believe successful e-government is about restructuring existing business processes; providing solid government-citizen interaction and strengthening the bonds between governments and their stakeholders.

25 Exploring Macedonia - Your Conference Organizer

Being inspired by a decade of prosperous existence on the market, in this issue we would like to highlight our oldest and most recognized product, Nextsense webBuilder Content Management System. We’re proud to present the features of this solution, its benefits and successful implementations.

26 Ns Internal - Give Us Wings Fooundation

Thank you for being part of this exciting adventure. I hope you will enjoy this issue!

27 Nextsense Profile

Dragana Spasovska Editor-in-chief, NextNews

Nextsense Ltd. address: Partizanski Odredi 62, 1000 Skopje, Macedonia phone: +389 2 3075 111; fax: +389 2 3075 333; e-mail: contact@nextsense.com website: www.nextsense.com

To subscribe send address details to: nextnews@nextsense.com For more information, please contact: sales@nextsense.com


04

Nextsense at the Symantec Security Roadshow in Budapest

news

Nextsense as a Symantec Gold Partner and holder of the Enterprise Security specialization was part of the Symantec Security Roadshow that took place in Budapest, on 1st March 2011. During the Conference, prominent technology experts from Symantec presented the new security strategy of Symantec as well as the ways to improve the protection the companies’ information. Our company was represented by Mile Efremoski, sales specialist for Symantec solutions.

Nextsense wins Global HR Award We are proud to announce that Nextsense was winner of the Global HR™ Excellence Awards for 2010 in the category: Best Company that invests in its employees and in the human capital in Macedonia. These kinds of awards were organized for the first time in Macedonia by the HR magazine Global HR™. Global HR™ Awards 2010 are awarded in the following categories: Best HR Manager, Best HR Department as well as Best Company that invests in its employees and in the human capital in Macedonia. The selection procedure of the best in each category started by nominating the candidates, which was followed by choosing the Best according to the candidates' achievements in 2010, by a professional jury consisting of experienced HR Managers and Career Consultants.

Microsoft Partnes Status After the Microsoft Partner Network in July 2009 announced more relevant competency structure that will better reflect the solutions that customers purchase, followed by rapid change of technology, it started implementing the new competency system from October 2010. Nextsense staff in order to meet customers’ demand for the latest Microsoft technology has been trained and certified on the latest Microsoft products and as a result has successfully obtained the new competences listed below: • Silver Volume Licensing Solution • Silver Software Asset Management • Silver Identity and Security • Silver Server Platform • Silver Systems Management • Silver Portals and Collaborations • Silver Web Development • Silver Midmarket Solution provider

Igor Andonovski, speaker at

Georgian ICT Development and Cyber Security Event GITI 2010 Igor Andonovski, Nextsense COO was a speaker at the Georgian ICT Development and Cyber Security Event GITI 2010. The event took place in Tbilisi, Georgia, from the in November 2010. The major topics of the Conference were IT-Solutions for the public sector and Cyber Security. Mr. Andonovski with his presentation “ICT a Driver for Improving Democracy”” presented the Nextsense experience in developing e-Democracy solutions as well as the success stories of the Macedonian e-Parliament solution and the Albanian e-cabinet solution.

NEXTNEWS Issue4 | September 2011

Nextsense at 9th Eastern European e|Gov Days in Slovenia Nextsense as a leader in the e-government solution in the region represented by the CEO, Mr. Vasko Kronevski participated in the 9th Eastern European e|Gov Days, Ljubljana, Slovenia, 8th -10th May 2011, organized by CeGD. The annual Eastern European e|Gov Days as recognised platform for dialogue and knowledge transfer between Western and Eastern European countries, brought together hundreds of professionals from both private and public sectors with competitive paper presentations and inspiring panel discussions.

Nextsense on The 5th itSMF SEE Regional Event

05 news

Nextsense presentation at e-Society.mk Conference The topic of the Sixth International Conference e-Society.Mk was “e-Government for Increased Efficiency and Transparency”. The conference, held in December, attended by 200 participants from Macedonia and abroad, addressed the role of e-Government systems in increasing efficiency and transparency of the public administration. Nextsense participated in the second working session “Local e-Government: Opportunities and Challenges” with the presentation “e-Municipality – challenges and obstacles” by Igor Andonovski, Nextsense COO.

Driven by the successful implementation of IT Mark and being aware of the importance of implementation of various standards, Nextsense takes part in various seminars, workshops and conferences concerning this subject. We are proud to announce that our colleague Miss Daniela Gavrilovska, Support Account Manager was part of The 5th itSMF SEE Regional Event in Belgrade, with a presentation on How to implement a valuable ITSM System with effective Service Desk? The 5th itSMF SEE Regional Event had a title: Key itSMF drivers for business success, and covered more than 30 inspiring and thought-provoking sessions, and as such it was the biggest and best-ever IT Service Management programme of seminars, panel discussions and keynotes in South East Europe.

Nextsense at the Symantec’s Worldwide Sales & Marketing Conference Mr. Vasko Kronevski (CEO) and Mr. Daniel Danilovski (Manager of Professional Services) from Nextsense, one of the biggest Symantec partners in the South East Europe region, took part at the Partner Tech Summit during Symantec’s Worldwide Sales & Marketing Conference, held in Las Vegas, in July 10th – 13th.

Mr. Kronevski - speaker at Moldova ICT Summit 2011 Mr. Vasko Kronevski (CEO) at Nextsense was invited to take part as a speaker to the Moldova ICT Summit 2011 discussing a case study about the Best Practices In Government Transformation and Changing the Society. The 2011 Moldova ICT Summit gathered together industry stakeholders from Government, the Moldovan business community, multinational companies, and academia to discuss international and national trends and challenges facing the ICT industry.

Mr. Kronevski visits Symantec’s Executive Business Centre Mr. Vasko Kronevski, as a CEO of one of the biggest Symantec partners in the South East Europe region, had a great honour to be part of the visit to Symantec’s Executive Business Centre (EBC), based in USA, Mountain View – Silicon Valley. Symantec executives and experts were gathered there from 15th to 22th October 2010 on a conference for the most valuable customers and partners from Hungary, Romania and South-Eastern Europe. With this exclusive program the attendees learned about the dynamics of worldwide security and availability markets, the new developments and trends and the best practices at Symantec’s global clients. On this exclusive event, the attendees had an opportunity to meet Mr Enrique Salem, CEO and chairman of Symantec, who held one hour session and hosted the roundtable discussion about the future of IT.

NEXTNEWS Issue 4 | September 2011


04

Nextsense at the Symantec Security Roadshow in Budapest

news

Nextsense as a Symantec Gold Partner and holder of the Enterprise Security specialization was part of the Symantec Security Roadshow that took place in Budapest, on 1st March 2011. During the Conference, prominent technology experts from Symantec presented the new security strategy of Symantec as well as the ways to improve the protection the companies’ information. Our company was represented by Mile Efremoski, sales specialist for Symantec solutions.

Nextsense wins Global HR Award We are proud to announce that Nextsense was winner of the Global HR™ Excellence Awards for 2010 in the category: Best Company that invests in its employees and in the human capital in Macedonia. These kinds of awards were organized for the first time in Macedonia by the HR magazine Global HR™. Global HR™ Awards 2010 are awarded in the following categories: Best HR Manager, Best HR Department as well as Best Company that invests in its employees and in the human capital in Macedonia. The selection procedure of the best in each category started by nominating the candidates, which was followed by choosing the Best according to the candidates' achievements in 2010, by a professional jury consisting of experienced HR Managers and Career Consultants.

Microsoft Partnes Status After the Microsoft Partner Network in July 2009 announced more relevant competency structure that will better reflect the solutions that customers purchase, followed by rapid change of technology, it started implementing the new competency system from October 2010. Nextsense staff in order to meet customers’ demand for the latest Microsoft technology has been trained and certified on the latest Microsoft products and as a result has successfully obtained the new competences listed below: • Silver Volume Licensing Solution • Silver Software Asset Management • Silver Identity and Security • Silver Server Platform • Silver Systems Management • Silver Portals and Collaborations • Silver Web Development • Silver Midmarket Solution provider

Igor Andonovski, speaker at

Georgian ICT Development and Cyber Security Event GITI 2010 Igor Andonovski, Nextsense COO was a speaker at the Georgian ICT Development and Cyber Security Event GITI 2010. The event took place in Tbilisi, Georgia, from the in November 2010. The major topics of the Conference were IT-Solutions for the public sector and Cyber Security. Mr. Andonovski with his presentation “ICT a Driver for Improving Democracy”” presented the Nextsense experience in developing e-Democracy solutions as well as the success stories of the Macedonian e-Parliament solution and the Albanian e-cabinet solution.

NEXTNEWS Issue4 | September 2011

Nextsense at 9th Eastern European e|Gov Days in Slovenia Nextsense as a leader in the e-government solution in the region represented by the CEO, Mr. Vasko Kronevski participated in the 9th Eastern European e|Gov Days, Ljubljana, Slovenia, 8th -10th May 2011, organized by CeGD. The annual Eastern European e|Gov Days as recognised platform for dialogue and knowledge transfer between Western and Eastern European countries, brought together hundreds of professionals from both private and public sectors with competitive paper presentations and inspiring panel discussions.

Nextsense on The 5th itSMF SEE Regional Event

05 news

Nextsense presentation at e-Society.mk Conference The topic of the Sixth International Conference e-Society.Mk was “e-Government for Increased Efficiency and Transparency”. The conference, held in December, attended by 200 participants from Macedonia and abroad, addressed the role of e-Government systems in increasing efficiency and transparency of the public administration. Nextsense participated in the second working session “Local e-Government: Opportunities and Challenges” with the presentation “e-Municipality – challenges and obstacles” by Igor Andonovski, Nextsense COO.

Driven by the successful implementation of IT Mark and being aware of the importance of implementation of various standards, Nextsense takes part in various seminars, workshops and conferences concerning this subject. We are proud to announce that our colleague Miss Daniela Gavrilovska, Support Account Manager was part of The 5th itSMF SEE Regional Event in Belgrade, with a presentation on How to implement a valuable ITSM System with effective Service Desk? The 5th itSMF SEE Regional Event had a title: Key itSMF drivers for business success, and covered more than 30 inspiring and thought-provoking sessions, and as such it was the biggest and best-ever IT Service Management programme of seminars, panel discussions and keynotes in South East Europe.

Nextsense at the Symantec’s Worldwide Sales & Marketing Conference Mr. Vasko Kronevski (CEO) and Mr. Daniel Danilovski (Manager of Professional Services) from Nextsense, one of the biggest Symantec partners in the South East Europe region, took part at the Partner Tech Summit during Symantec’s Worldwide Sales & Marketing Conference, held in Las Vegas, in July 10th – 13th.

Mr. Kronevski - speaker at Moldova ICT Summit 2011 Mr. Vasko Kronevski (CEO) at Nextsense was invited to take part as a speaker to the Moldova ICT Summit 2011 discussing a case study about the Best Practices In Government Transformation and Changing the Society. The 2011 Moldova ICT Summit gathered together industry stakeholders from Government, the Moldovan business community, multinational companies, and academia to discuss international and national trends and challenges facing the ICT industry.

Mr. Kronevski visits Symantec’s Executive Business Centre Mr. Vasko Kronevski, as a CEO of one of the biggest Symantec partners in the South East Europe region, had a great honour to be part of the visit to Symantec’s Executive Business Centre (EBC), based in USA, Mountain View – Silicon Valley. Symantec executives and experts were gathered there from 15th to 22th October 2010 on a conference for the most valuable customers and partners from Hungary, Romania and South-Eastern Europe. With this exclusive program the attendees learned about the dynamics of worldwide security and availability markets, the new developments and trends and the best practices at Symantec’s global clients. On this exclusive event, the attendees had an opportunity to meet Mr Enrique Salem, CEO and chairman of Symantec, who held one hour session and hosted the roundtable discussion about the future of IT.

NEXTNEWS Issue 4 | September 2011


6

7

e-democracy

e-democracy

2010

12-14 September 2010, Ohrid, Republic of Macedonia

2010 PHOTO STREAM

THESE ARE THE MAIN CONCLUSIONS THAT WERE BROUGHT AT THE E-DEMOCRACY CONFERENCE 2010: • Macedonia has a very big advantage in implementing ICT in the public institutions compared to the countries in the region. The Macedonian positive experiences regarding the implementation of e-government solutions should be used as an example for the other countries in the region. • New ICT technologies, especially social networking should be used for empowering citizens to take action in representative democracy. Capitalize on the benefits of ICT to function effectively, to interact with the public, and to collaborate with other public institutions around the world.

BACKGROUND The e-Democracy Conference 2010 addressed from both the policy and technical perspectives, how the use of ICT can help improve democracy, transparency, accountability and effectiveness in the public institutions. The event was co-organized by Nextsense and the Centre for e-Governance Development for South East Europe (CeGD).

STRUCTURE AND TOPICS OF THE CONFERENCE The program of the conference was structured around three core work-streams: • ICT in legislative knowledge management

THE E-DEMOCRACY CONFERENCE 2010 ADDRESSED FROM BOTH THE POLICY AND TECHNICAL PERSPECTIVES, HOW THE USE OF ICT CAN HELP IMPROVE DEMOCRACY, TRANSPARENCY, ACCOUNTABILITY AND EFFECTIVENESS IN THE PUBLIC INSTITUTIONS.

• How ICT can transform the work of parliament and government • Parliament and Democracy in the Twenty-first century The conference included two panel sessions, one for the parliaments and Governments and one for the Official Journals as well as three case study presentations about e-government solutions successfully implemented by Nextsense: • The e-Parliament solution in the Assembly of the Republic of Macedonia, • The e-cabinet system in the Government of Albania and • The legislative management system in the Official Journal of the Republic of Macedonia.

CONFERENCE CONCLUSIONS AND FINAL REMARKS The advancement of the Information Society calls for the involvement of diverse stakeholders, including international organizations; governments, parliaments and other public institutions; the private sector; academia and the civil society. Our aim is to integrate these stakeholders and develop a knowledge sharing platform that will enable us to continuously exchange experiences and thoughts about the e-Democracy enhancement in the region.

NEXTNEWS Issue 4 | September 2011

• Permanent regional cooperation and share of vision is essential for e-Democracy. The SEE region has a unique e-Participation potential in relation to the Western Europe. When we say that the public institutions should collaborate between themselves, we do not only mean collaboration between institutions in the same country, but also regional collaboration that would provide exchange of experiences and good practices. This e-Democracy Conference is an example of how public institutions, politicians, policy makers, experts from international organizations, academia and business can be gathered in order to engage in dialog on the role that ICT can play in improving democracy. • Institutions shall build social trust, transparency and accountability. All public institutions should be transparent and accountable in their work by providing to citizens not just general information about the institution but also more specific documents and information concerning legislation, budget, activities of members etc. • Transformational government (citizen-centricity, skills). e-Participation is not a choice: e participation will happen whether you like it or not. A government’s only choice is whether to react defensively to it, or to engage pro-actively in ways which create public value. • Planning and management are very important for successful implementation of e-Democracy. The public institutions should have a long term vision about their development and based on that vision they should develop a strategic plan with included schedules, milestones and resource allocation (human, financial, internal, external etc.) • Having the necessary political will and commitment is crucial for the successful implementation of e-Democracy. Democracy and ICT themselves are not enough to realize the vision about making public institutions transparent, accountable and accessible unless there is somebody that can carry out that vision and provide the necessary support and leadership for the implementation of that vision.

NEXTNEWS Issue 4 | September 2011


6

7

e-democracy

e-democracy

2010

12-14 September 2010, Ohrid, Republic of Macedonia

2010 PHOTO STREAM

THESE ARE THE MAIN CONCLUSIONS THAT WERE BROUGHT AT THE E-DEMOCRACY CONFERENCE 2010: • Macedonia has a very big advantage in implementing ICT in the public institutions compared to the countries in the region. The Macedonian positive experiences regarding the implementation of e-government solutions should be used as an example for the other countries in the region. • New ICT technologies, especially social networking should be used for empowering citizens to take action in representative democracy. Capitalize on the benefits of ICT to function effectively, to interact with the public, and to collaborate with other public institutions around the world.

BACKGROUND The e-Democracy Conference 2010 addressed from both the policy and technical perspectives, how the use of ICT can help improve democracy, transparency, accountability and effectiveness in the public institutions. The event was co-organized by Nextsense and the Centre for e-Governance Development for South East Europe (CeGD).

STRUCTURE AND TOPICS OF THE CONFERENCE The program of the conference was structured around three core work-streams: • ICT in legislative knowledge management

THE E-DEMOCRACY CONFERENCE 2010 ADDRESSED FROM BOTH THE POLICY AND TECHNICAL PERSPECTIVES, HOW THE USE OF ICT CAN HELP IMPROVE DEMOCRACY, TRANSPARENCY, ACCOUNTABILITY AND EFFECTIVENESS IN THE PUBLIC INSTITUTIONS.

• How ICT can transform the work of parliament and government • Parliament and Democracy in the Twenty-first century The conference included two panel sessions, one for the parliaments and Governments and one for the Official Journals as well as three case study presentations about e-government solutions successfully implemented by Nextsense: • The e-Parliament solution in the Assembly of the Republic of Macedonia, • The e-cabinet system in the Government of Albania and • The legislative management system in the Official Journal of the Republic of Macedonia.

CONFERENCE CONCLUSIONS AND FINAL REMARKS The advancement of the Information Society calls for the involvement of diverse stakeholders, including international organizations; governments, parliaments and other public institutions; the private sector; academia and the civil society. Our aim is to integrate these stakeholders and develop a knowledge sharing platform that will enable us to continuously exchange experiences and thoughts about the e-Democracy enhancement in the region.

NEXTNEWS Issue 4 | September 2011

• Permanent regional cooperation and share of vision is essential for e-Democracy. The SEE region has a unique e-Participation potential in relation to the Western Europe. When we say that the public institutions should collaborate between themselves, we do not only mean collaboration between institutions in the same country, but also regional collaboration that would provide exchange of experiences and good practices. This e-Democracy Conference is an example of how public institutions, politicians, policy makers, experts from international organizations, academia and business can be gathered in order to engage in dialog on the role that ICT can play in improving democracy. • Institutions shall build social trust, transparency and accountability. All public institutions should be transparent and accountable in their work by providing to citizens not just general information about the institution but also more specific documents and information concerning legislation, budget, activities of members etc. • Transformational government (citizen-centricity, skills). e-Participation is not a choice: e participation will happen whether you like it or not. A government’s only choice is whether to react defensively to it, or to engage pro-actively in ways which create public value. • Planning and management are very important for successful implementation of e-Democracy. The public institutions should have a long term vision about their development and based on that vision they should develop a strategic plan with included schedules, milestones and resource allocation (human, financial, internal, external etc.) • Having the necessary political will and commitment is crucial for the successful implementation of e-Democracy. Democracy and ICT themselves are not enough to realize the vision about making public institutions transparent, accountable and accessible unless there is somebody that can carry out that vision and provide the necessary support and leadership for the implementation of that vision.

NEXTNEWS Issue 4 | September 2011


8

9

e-democracy

e-democracy

2011 Inspiring: It was an honour for me to speak in the name of Microsoft before such a distinguished group of leaders from governments, national assemblies, international groups and nongovernmental organizations. The most advanced level of an e-government strategy is to put in place popular, efficient and visible and better online services for citizens. E-Governance initiatives such as the e-Democracy Conference, have a particularly significant impact, as they have the effect of enhancing the democratic process and show how ICT can transform the work of parliaments and governments, and are the basis for effective participatory governance.

Michelle Makaroff

At Nextsense we believe successful e-government is about restructuring existing business processes; providing communication and information exchange among administrative agencies; creating new bonds between governments, their stakeholders and citizens; and fostering economic development across the region. Driven by the outstanding success of the e-Democracy Conference 2010, we are proud to announce the e-Democracy Conference 2011. With the same enthusiasm and even greater expectations, this year again we host the e-Democracy Conference 2011 in the beautiful city of Ohrid, from 25th to 27th September. The conference will once again bring together the top of the e-government community and will provide a unique opportunity for an interactive forum that will allow the participants to exchange their knowledge, thoughts and ideas regarding the e-Democracy concepts in the region. The e-Democracy Conference 2011 will be the place where members of public institutions such as: parliaments, governments, official journals, experts from international organizations and academics will have the opportunity to exchange ideas and views about the use of ICT in public institutions, analyze good practices and learn from each other’s experiences.

FEATURED SPEAKERS Igor Andonovski Sanjin Arifagić Alan Brian Bergant Simon Delakorda Jared Ford Dejan Gjorgjevikj Blaz Golob

Gerta Gradeci Fisnik Kruja Chris Henshaw Ivo Ivanovski Jeff Kaplan Vasko Kronevski Robert Liddell

Marlind Myftiu Emina Nuredinoska Oleg Petrov Alexander Prosser Holger Schreyer Amjad Umar

WE WISH TO EXPRESS OUR HEARTY WELCOME TO ALL THE PARTICIPANTS AND WE HOPE TO HAVE A SUCCESSFUL AND FRUITFUL CONFERENCE.

WELCOME TO YOU ALL In order to make the e-Democracy conference event more accessible to the participants and the other interested individuals and social groups, Nextsense managed to transfer all of the conference’s activities on the social media channels like Twitter, Facebook, YouTube, and LinkedIn. Our YouTube channel is the perfect place where people can see all the videos related to the previous conference and sense the working and friendly atmosphere at the Conference. Facebook users can easily communicate and share experiences regarding the conference and other related e-Democracy and e-Government topics on our Facebook page, named E-Democracy Conference 2011. Twitter was used to briefly communicate all event information, as well as to share relevant news and make friends with other fellow-twitterers involved in the field of e-Democracy and e-Government. Least but not last, you can find the e-Democracy Conference discussion group on LinkedIn. We hope to gather professionals involved in the field of e-Democracy and foster bigger communication that would give us ideas that can be debated on the Conference.

FIND US ON FACEBOOK HTTP://WWW.FACEBOOK.COM/EDEMOCRACYCONF FOLLOW US ON TWITTER HTTP://TWITTER.COM/EDEMOCRACYCONF SUBSCRIBE TO OUR YOUTUBE CHANNEL HTTP://YOUTUBE.COM/EDEMOCRACYCONFERENCE FOR MORE INFORMATION PLEASE VISIT: HTTP://WWW.E-DEMOCRACY.MK

2010 PHOTO STREAM

EU Global Strategic Accounts Microsoft Corporation

WE ARE PLEASED TO INVITE YOU TO PARTICIPATE AT THE E-DEMOCRACY CONFERENCE 2011. WE LOOK FORWARD TO INTERESTING SESSIONS, INSPIRING AND PRODUCTIVE DISCUSSIONS.

NEXTNEWS Issue 4 | September 2011

NEXTNEWS Issue 4 | September 2011


8

9

e-democracy

e-democracy

2011 Inspiring: It was an honour for me to speak in the name of Microsoft before such a distinguished group of leaders from governments, national assemblies, international groups and nongovernmental organizations. The most advanced level of an e-government strategy is to put in place popular, efficient and visible and better online services for citizens. E-Governance initiatives such as the e-Democracy Conference, have a particularly significant impact, as they have the effect of enhancing the democratic process and show how ICT can transform the work of parliaments and governments, and are the basis for effective participatory governance.

Michelle Makaroff

At Nextsense we believe successful e-government is about restructuring existing business processes; providing communication and information exchange among administrative agencies; creating new bonds between governments, their stakeholders and citizens; and fostering economic development across the region. Driven by the outstanding success of the e-Democracy Conference 2010, we are proud to announce the e-Democracy Conference 2011. With the same enthusiasm and even greater expectations, this year again we host the e-Democracy Conference 2011 in the beautiful city of Ohrid, from 25th to 27th September. The conference will once again bring together the top of the e-government community and will provide a unique opportunity for an interactive forum that will allow the participants to exchange their knowledge, thoughts and ideas regarding the e-Democracy concepts in the region. The e-Democracy Conference 2011 will be the place where members of public institutions such as: parliaments, governments, official journals, experts from international organizations and academics will have the opportunity to exchange ideas and views about the use of ICT in public institutions, analyze good practices and learn from each other’s experiences.

FEATURED SPEAKERS Igor Andonovski Sanjin Arifagić Alan Brian Bergant Simon Delakorda Jared Ford Dejan Gjorgjevikj Blaz Golob

Gerta Gradeci Fisnik Kruja Chris Henshaw Ivo Ivanovski Jeff Kaplan Vasko Kronevski Robert Liddell

Marlind Myftiu Emina Nuredinoska Oleg Petrov Alexander Prosser Holger Schreyer Amjad Umar

WE WISH TO EXPRESS OUR HEARTY WELCOME TO ALL THE PARTICIPANTS AND WE HOPE TO HAVE A SUCCESSFUL AND FRUITFUL CONFERENCE.

WELCOME TO YOU ALL In order to make the e-Democracy conference event more accessible to the participants and the other interested individuals and social groups, Nextsense managed to transfer all of the conference’s activities on the social media channels like Twitter, Facebook, YouTube, and LinkedIn. Our YouTube channel is the perfect place where people can see all the videos related to the previous conference and sense the working and friendly atmosphere at the Conference. Facebook users can easily communicate and share experiences regarding the conference and other related e-Democracy and e-Government topics on our Facebook page, named E-Democracy Conference 2011. Twitter was used to briefly communicate all event information, as well as to share relevant news and make friends with other fellow-twitterers involved in the field of e-Democracy and e-Government. Least but not last, you can find the e-Democracy Conference discussion group on LinkedIn. We hope to gather professionals involved in the field of e-Democracy and foster bigger communication that would give us ideas that can be debated on the Conference.

FIND US ON FACEBOOK HTTP://WWW.FACEBOOK.COM/EDEMOCRACYCONF FOLLOW US ON TWITTER HTTP://TWITTER.COM/EDEMOCRACYCONF SUBSCRIBE TO OUR YOUTUBE CHANNEL HTTP://YOUTUBE.COM/EDEMOCRACYCONFERENCE FOR MORE INFORMATION PLEASE VISIT: HTTP://WWW.E-DEMOCRACY.MK

2010 PHOTO STREAM

EU Global Strategic Accounts Microsoft Corporation

WE ARE PLEASED TO INVITE YOU TO PARTICIPATE AT THE E-DEMOCRACY CONFERENCE 2011. WE LOOK FORWARD TO INTERESTING SESSIONS, INSPIRING AND PRODUCTIVE DISCUSSIONS.

NEXTNEWS Issue 4 | September 2011

NEXTNEWS Issue 4 | September 2011


10

System for the Approximation of national legislation with EU Acquis Project:

11

The functionalities of the acquis distribution system are further enhanced with the setting of the Law Approximation Database and the development of a collaboration tool for preparation of the narrative part of the NPISAA document.

Support to the Ministry of European Integration of Albania II (SMEI II)

Implemented by: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) – German Technical Co-operation

Timeline: September 2009 - September 2011

Project beneficiary: The Ministry of European Integration

Purpose: Strengthen the administrative capacity of MEI to:

• Manage the SAA implementation • Perform the NIPAC’s responsibilities • Improve the legal coordination process • Ensure the sustainability of EU related reforms • Improve the inter-ministerial coordination mechanisms

The system for the Approximation of national legislation with EU Acquis is implemented in the Ministry for European Integration in Albania as part of the Support to the Ministry of European Integration of Albania II (SMEI II) project. The overall objective of the project is to support the Albania in implementing the Stabilisation and Association Agreement-SAA and in the preparation of the country for the accession to the European Union. The system for the allocation of the EU acquis to the responsible institutions manages the process of Approximation of the national legislation with European legislation (acquis communitere). This information system is based on the database of the EU legislation which is regularly updated with new and modified EU measures. One of the biggest advantages of the software solution for allocation of the EU legislative measures to the responsible line ministries is its interoperability and the same technology platform as the Nextsense e-Cabinet system.

The essential functions of the Law Approximation Database (LAD) are to: • Store up-to-date information on National and EU legislation; • Store up-to-date information on correlations and compatibility levels between EU and national legal acts; • Serve as a tool to assess, plan and monitor the process of approximation and harmonization of the National and EU legislation; • Have reporting features that would make the process of preparing the NPISAA more efficient;

The core functionalities of the collaboration tool for preparation of the National Plan for Implementation of Stabilization and Association Agreement (NPISAA): • Support team work and collaboration in the process of preparation; • Powerful tool for the coordinators, which enables them to have an up-to-date overview of the process and document status in any given moment (reporting); • Support division and delegation of the work to working groups as well as automatic compilation of the document; • Support flexible assignment and management of the working group members and their roles within the process.

The functionalities of the acquis distribution system are further enhanced with the setting of the Law Approximation Database and the development of a collaboration tool for preparation of the narrative part of the NPISAA document.

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4 | September 2011


10

System for the Approximation of national legislation with EU Acquis Project:

11

The functionalities of the acquis distribution system are further enhanced with the setting of the Law Approximation Database and the development of a collaboration tool for preparation of the narrative part of the NPISAA document.

Support to the Ministry of European Integration of Albania II (SMEI II)

Implemented by: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) – German Technical Co-operation

Timeline: September 2009 - September 2011

Project beneficiary: The Ministry of European Integration

Purpose: Strengthen the administrative capacity of MEI to:

• Manage the SAA implementation • Perform the NIPAC’s responsibilities • Improve the legal coordination process • Ensure the sustainability of EU related reforms • Improve the inter-ministerial coordination mechanisms

The system for the Approximation of national legislation with EU Acquis is implemented in the Ministry for European Integration in Albania as part of the Support to the Ministry of European Integration of Albania II (SMEI II) project. The overall objective of the project is to support the Albania in implementing the Stabilisation and Association Agreement-SAA and in the preparation of the country for the accession to the European Union. The system for the allocation of the EU acquis to the responsible institutions manages the process of Approximation of the national legislation with European legislation (acquis communitere). This information system is based on the database of the EU legislation which is regularly updated with new and modified EU measures. One of the biggest advantages of the software solution for allocation of the EU legislative measures to the responsible line ministries is its interoperability and the same technology platform as the Nextsense e-Cabinet system.

The essential functions of the Law Approximation Database (LAD) are to: • Store up-to-date information on National and EU legislation; • Store up-to-date information on correlations and compatibility levels between EU and national legal acts; • Serve as a tool to assess, plan and monitor the process of approximation and harmonization of the National and EU legislation; • Have reporting features that would make the process of preparing the NPISAA more efficient;

The core functionalities of the collaboration tool for preparation of the National Plan for Implementation of Stabilization and Association Agreement (NPISAA): • Support team work and collaboration in the process of preparation; • Powerful tool for the coordinators, which enables them to have an up-to-date overview of the process and document status in any given moment (reporting); • Support division and delegation of the work to working groups as well as automatic compilation of the document; • Support flexible assignment and management of the working group members and their roles within the process.

The functionalities of the acquis distribution system are further enhanced with the setting of the Law Approximation Database and the development of a collaboration tool for preparation of the narrative part of the NPISAA document.

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4 | September 2011


12 cms

webBuilder

13 cms

content organization

integration

content organization

Building web sites easily & efficiently,

without constr aints

Every day employees in different industries are faced with the challenges of increased productivity and the desire to publish information on the Internet without any knowledge of the HTML code. Content Management Systems, among which is the Nextsense webBuilder, can provide this. webBuilder is a product made by Nextsense as a result of its constant development since 2001 and it’s continuous upgrading and enhancement.

integration

web Managers creation design web Programmers creation of of design templates andand templates

and Designers

protected access protected access

creation

editing publishing creation

web Editors

editing

publishing

Web Authors

updating updating

webBuilder 3.0 is a highly functional, web-based content management system, that offers high flexibility regarding content upload, editing, and placement within the web page. webBuilder 3.0 offers many modules that satisfy the customer needs for building a complete web site, with all the necessary elements, while following the actual W3C standards. The application follows the modern trends for web content management like Search engine optimization (SEO) and adjustable URL addresses, and provides identical look in all web-browsers.

The basic features of webBuilder are:

INTERNET

• Web based administration interface accessible thru all standard internet browsers • Drag & Drop content management • Easily creating navigational menus and content hierarchy • WYSIWG HTML Editor • Multiple web administration, in the same time, in separate content pages • Standard look of all content based on templates and corporate standards • Flexible defining of the look and place of the content • Automated actions for articles introduction, content review etc.

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4 | September 2011


12 cms

webBuilder

13 cms

content organization

integration

content organization

Building web sites easily & efficiently,

without constr aints

Every day employees in different industries are faced with the challenges of increased productivity and the desire to publish information on the Internet without any knowledge of the HTML code. Content Management Systems, among which is the Nextsense webBuilder, can provide this. webBuilder is a product made by Nextsense as a result of its constant development since 2001 and it’s continuous upgrading and enhancement.

integration

web Managers creation design web Programmers creation of of design templates andand templates

and Designers

protected access protected access

creation

editing publishing creation

web Editors

editing

publishing

Web Authors

updating updating

webBuilder 3.0 is a highly functional, web-based content management system, that offers high flexibility regarding content upload, editing, and placement within the web page. webBuilder 3.0 offers many modules that satisfy the customer needs for building a complete web site, with all the necessary elements, while following the actual W3C standards. The application follows the modern trends for web content management like Search engine optimization (SEO) and adjustable URL addresses, and provides identical look in all web-browsers.

The basic features of webBuilder are:

INTERNET

• Web based administration interface accessible thru all standard internet browsers • Drag & Drop content management • Easily creating navigational menus and content hierarchy • WYSIWG HTML Editor • Multiple web administration, in the same time, in separate content pages • Standard look of all content based on templates and corporate standards • Flexible defining of the look and place of the content • Automated actions for articles introduction, content review etc.

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4 | September 2011


15

14 cms

cms

CMS features Galleries Simple and flexible module to work with articles; lining them by using the drag & drop functionality. Easy to build any static HTML content, supporting CSS, JavaScript, Flash and other technologies.

articles

news

Associated with articles module. Selected articles are listed as news, depending on their date of expiry and language version.

Module to work with photo and video galleries. Easy implementation of any type of galleries by using the XSLT transformation, whether it comes to HTML/JavaScript or Flash gallery

Caching

Concept of caching the data sets, based on the unchanged status of documents, which are carriers of data from the web site, which significantly speeds up the loading of pages. A simple way of option plugging in and off.

• User-friendly interface • Easy way of adding images and setting their layout order • Additional image information - title, description, link, …

• User-friendly interface

• XSLT templates to display articles

• WYSIWYG HTML content editor

• Defining the number of news that will be displayed

• Article summary and full content view

• News Archive

• Authomatic Thumbnail generation

Staging / publish

Concept for separate settings of data that are in process of preparation and data that are publicly available. Opportunity to review the contents before they are published on live web server.

• Article preview based on templates • News type of article, with validation dates option

Compatible

• RSS, define the article as part of RSS Feed • Creating content with Related articles • Setting Permissions for content edits and publishing • Creating content without previous knowledge of HTML

Breadcrumb

Navigation aid. it gives users a way to keep track of their locations in the web site. The menu is built dynamically.

with external

web services

Exchange rate, weather forecast, cost per stock on the stock exchange, ...

RSS

• Adding pictures, links, animations, advanced text editing

table of contents

Module for generating menus (table of contents), with XSLT templates to display the menu

group

container

SQL and General concept for content grouping

XML mode

Each instance of the CMS can be set in SQL or in XML mode with caching for better performances

Multi-

lingualism

Rss feed in which the articles that are marked as RSS are sorted descending by date of creation and are RSS Feed-enabled with a common RSS keyword

An opportunity to build an unlimited number of instances of additional language versions

• Drag’n’drop module arrangement • Dynamic content grouping, regardless of content type

Questionnaire

• Using of XSLT templates for flexible preview Module for gathering public opinion on specific theme

• Related with certain key word • Multi-voting option • One-time voting • Any time examination of the present results

Protection

of public

content

Protection of categories of public websites from unregistered customers, or users who do not have permission to access them. Defining the different levels of users, and assigning groups of users who may access certain categories.

administr ation

management

Management of web administrators and publishers, with multiple level of access rights

search engine

Module to search through the site and display the search results

• Web administration login • Regulation for registration of New user • Regulation for forgotten password

• Lucene engine to index the contents of the site

• Regulation to change password

• Excellent search performance • Search through Articles and documents (DOCs, PDFs, ...)

• Administrative panel for web editors

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4| September 2011


15

14 cms

cms

CMS features Galleries Simple and flexible module to work with articles; lining them by using the drag & drop functionality. Easy to build any static HTML content, supporting CSS, JavaScript, Flash and other technologies.

articles

news

Associated with articles module. Selected articles are listed as news, depending on their date of expiry and language version.

Module to work with photo and video galleries. Easy implementation of any type of galleries by using the XSLT transformation, whether it comes to HTML/JavaScript or Flash gallery

Caching

Concept of caching the data sets, based on the unchanged status of documents, which are carriers of data from the web site, which significantly speeds up the loading of pages. A simple way of option plugging in and off.

• User-friendly interface • Easy way of adding images and setting their layout order • Additional image information - title, description, link, …

• User-friendly interface

• XSLT templates to display articles

• WYSIWYG HTML content editor

• Defining the number of news that will be displayed

• Article summary and full content view

• News Archive

• Authomatic Thumbnail generation

Staging / publish

Concept for separate settings of data that are in process of preparation and data that are publicly available. Opportunity to review the contents before they are published on live web server.

• Article preview based on templates • News type of article, with validation dates option

Compatible

• RSS, define the article as part of RSS Feed • Creating content with Related articles • Setting Permissions for content edits and publishing • Creating content without previous knowledge of HTML

Breadcrumb

Navigation aid. it gives users a way to keep track of their locations in the web site. The menu is built dynamically.

with external

web services

Exchange rate, weather forecast, cost per stock on the stock exchange, ...

RSS

• Adding pictures, links, animations, advanced text editing

table of contents

Module for generating menus (table of contents), with XSLT templates to display the menu

group

container

SQL and General concept for content grouping

XML mode

Each instance of the CMS can be set in SQL or in XML mode with caching for better performances

Multi-

lingualism

Rss feed in which the articles that are marked as RSS are sorted descending by date of creation and are RSS Feed-enabled with a common RSS keyword

An opportunity to build an unlimited number of instances of additional language versions

• Drag’n’drop module arrangement • Dynamic content grouping, regardless of content type

Questionnaire

• Using of XSLT templates for flexible preview Module for gathering public opinion on specific theme

• Related with certain key word • Multi-voting option • One-time voting • Any time examination of the present results

Protection

of public

content

Protection of categories of public websites from unregistered customers, or users who do not have permission to access them. Defining the different levels of users, and assigning groups of users who may access certain categories.

administr ation

management

Management of web administrators and publishers, with multiple level of access rights

search engine

Module to search through the site and display the search results

• Web administration login • Regulation for registration of New user • Regulation for forgotten password

• Lucene engine to index the contents of the site

• Regulation to change password

• Excellent search performance • Search through Articles and documents (DOCs, PDFs, ...)

• Administrative panel for web editors

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4| September 2011


17

16 cms

REFERENCES

cms

Latest CMS projects

Finance sector: National Bank of Republic of Macedonia www.nbrm.gov.mk Stopanska Banka AD Skopje www.stb.com.mk ProCredit Bank www.procredit.com.mk Stopanska Banka AD Bitola www.stbbt.com.mk Halkbank www.halkbank.com.mk

Telecom Montenegro – Crnogorski Telekom

Stopanska Banka AD Skopje

T-Mobile Macedonia

One of the many Nextsense CMS projects in the Financial Industry, this one with Nextsense e-Banking solution also ...

Recent redesign according the new brand standards for one of our oldest clients in the Telecommunications Industry ...

Vitalia

Alkaloid AD Skopje

The leader in the healthy food market in Macedonia and user of all versions of Nextsense CMS through past 10 years ...

With internationally recognized success in Pharmaceutical Industry, and it’s online presence entrusted to Nextsense ...

The new portal, a hub for all of Crnogorski Telekom sub sites

Telecommunications sector: Telecom Montenegro www.telekom.me T-Mobile Macedonia www.t-mobile.com.mk T-Mobile for Macedonia Foundation www.tmobileformacedonia.org.mk

Government sector: Republic of Macedonia Parliament www.sobranie.mk Ministry of Environment and physical planning www.moepp.gov.mk Ministry of Labor and Social Politics of RM www.mtsp.gov.mk Exploring Macedonia www.exploringmacedonia.com Official Gazette of the Republic of Macedonia www.slvesnik.com.mk Employment Agency of Republic of Macedonia www.zvrm.gov.mk

Old web sites

News&Media: Dnevnik, daily newspaper www.dnevnik.com.mk Utrinski Vesnik, daily newspapper www.utrinskivesnik.com.mk Vest, daily newspaper www.vest.com.mk SeeBiz, business portal www.seebiz.net.mk Macedonian Music Network - МММ www.mmm.com.mk Vecher, daily newspaper www.vecer.com.mk

Corporations: Alkaloid AD Skopje www.alkaloid.com.mk Vitalia www.vitalia.com.mk Macedonian Chambers of Commerce www.sojuzkomori.org.mk American Chamber of Commerce in Macedonia www.amcham.com.mk NEXTNEWS Issue4 | September 2011

The redesigned inner pages, sub sites and microportals Here we implemented the new branding standards given from the Deutsche Telecom which effect on new user interface, layout and design. Beside that the client decide to integrate all existing portals, mini sites, separate controls and other elements in single portal that will have the possibility to be administrated through web based CMS solution - webBuilder. In the next 3 years Nextsense will work tightly with the customer in order to implement new intuitive e-solutions, promptly update the portal content and bring it to the higher level. The result is that this portal is now the first in the -T- group that combines all services and is completely customer oriented with the same consistent look & feel.

NEXTNEWS Issue4 | September 2011


17

16 cms

REFERENCES

cms

Latest CMS projects

Finance sector: National Bank of Republic of Macedonia www.nbrm.gov.mk Stopanska Banka AD Skopje www.stb.com.mk ProCredit Bank www.procredit.com.mk Stopanska Banka AD Bitola www.stbbt.com.mk Halkbank www.halkbank.com.mk

Telecom Montenegro – Crnogorski Telekom

Stopanska Banka AD Skopje

T-Mobile Macedonia

One of the many Nextsense CMS projects in the Financial Industry, this one with Nextsense e-Banking solution also ...

Recent redesign according the new brand standards for one of our oldest clients in the Telecommunications Industry ...

Vitalia

Alkaloid AD Skopje

The leader in the healthy food market in Macedonia and user of all versions of Nextsense CMS through past 10 years ...

With internationally recognized success in Pharmaceutical Industry, and it’s online presence entrusted to Nextsense ...

The new portal, a hub for all of Crnogorski Telekom sub sites

Telecommunications sector: Telecom Montenegro www.telekom.me T-Mobile Macedonia www.t-mobile.com.mk T-Mobile for Macedonia Foundation www.tmobileformacedonia.org.mk

Government sector: Republic of Macedonia Parliament www.sobranie.mk Ministry of Environment and physical planning www.moepp.gov.mk Ministry of Labor and Social Politics of RM www.mtsp.gov.mk Exploring Macedonia www.exploringmacedonia.com Official Gazette of the Republic of Macedonia www.slvesnik.com.mk Employment Agency of Republic of Macedonia www.zvrm.gov.mk

Old web sites

News&Media: Dnevnik, daily newspaper www.dnevnik.com.mk Utrinski Vesnik, daily newspapper www.utrinskivesnik.com.mk Vest, daily newspaper www.vest.com.mk SeeBiz, business portal www.seebiz.net.mk Macedonian Music Network - МММ www.mmm.com.mk Vecher, daily newspaper www.vecer.com.mk

Corporations: Alkaloid AD Skopje www.alkaloid.com.mk Vitalia www.vitalia.com.mk Macedonian Chambers of Commerce www.sojuzkomori.org.mk American Chamber of Commerce in Macedonia www.amcham.com.mk NEXTNEWS Issue4 | September 2011

The redesigned inner pages, sub sites and microportals Here we implemented the new branding standards given from the Deutsche Telecom which effect on new user interface, layout and design. Beside that the client decide to integrate all existing portals, mini sites, separate controls and other elements in single portal that will have the possibility to be administrated through web based CMS solution - webBuilder. In the next 3 years Nextsense will work tightly with the customer in order to implement new intuitive e-solutions, promptly update the portal content and bring it to the higher level. The result is that this portal is now the first in the -T- group that combines all services and is completely customer oriented with the same consistent look & feel.

NEXTNEWS Issue4 | September 2011


18 virtualization

introduction

01

chapter

the

Virtualization story Virtualization has become a very hot topic between the managers of all types, shapes and sizes. Not only IT managers talk about it but all of the “(SELECT*Manager )” population, putting all kinds of tags to it like cutting costs, optimizing services, downsizing the IT, consolidating hardware, achieving dynamic IT etc. This just proves that the techy guys have really successfully sold the virtualization story. Now, as you may all expect, there are a lots of tips’n tricks + “things to be considered & done” for a story to become a true story, especially to become a successful one.

The Ferrari anology

The real question is do you really need a Ferrari or you just need a better vehicle? – Although it’s an icon, not everybody needs it. If you’re into car racing, than you really need one and you will get the

02 chapter

-6

most out of it, cover the costs, multiply on the benefits and bless your choice. But If you only want to have one, just to have it, or because everybody else wants to have it, and use it just to go to work with it, with all of its perfection and performance, be ready to get some serious spending that can be justified only through your public image. Now wait a minute, am I just saying that possessing a Ferrari is a bad thing? NOOO! – actually, it can be one of the best things that can happen to you. I am just saying that if you’ re not cautious and aware enough upfront, it can certainly drain your budget, make your neighbors (your husband/wife included) envy, get you a lot of speeding tickets and certainly implant few sin-full thoughts in your head.

Test driving virtualization The good news is that finally, people start thinking about the virtualization like actually buying a Ferrari. The slight difference between the Ferrari story and the virtualization is that with the virtualization – more or less, everybody can, if not already has, tried one. That’s the top selling point, you can try some of it, on your lap-top, on your home computer, at your lab environment and usually it’s what you see that gets you hot. Imagine – to be able to try a Ferrari in the same way ? So everybody says – Let’s virtualize, let’s virtualize everything, let’s do it today!! Yeah, right!

03

virtualization

Virtualization – Did you get one for yourself ?

When talking about virtualization the emotions are like talking about Ferrari – it’s an icon at it least, everybody has heard about it, everybody wants one, and suddenly everybody desperately needs one. You see, possessing a Ferrari is not only about speed, prestige and high adrenaline – it’s a lifestyle. It’s not only the money (well for most of us that’s the first obstacle :)) or image in question but it’s the ability to safely drive it and properly maintain it. The factory in Maranello has its own sports track where potential buyers of their TOP models are brought for drive skills training before they become eligible to buy a Ferrari.

chapter

19

Virtualization – blessing or curse? Although the virtualization may seem quite tempting and straight forward just a scratch under the surface will discover the billion vortexes waiting under the surface.

Successful virtualization story relies on some heavy planning, adequate investment and real dedication. Just like a Ferrari, Virtualization relies on overall quality - quality of the hardware, quality of the virtualization platform, quality of the monitoring & management software, quality of the implementation, quality of everything and just like Ferrari – it won’t take any compromises; serious performance requires seriousness all the way. An intro example, when you lose a virtual Host, you actually lose all of the virtual servers running on it, most likely with all of the services those servers were offering, leading the way to a potential disaster scenario.

NEXTNEWS Issue4 | September 2011

So when you jump to conclusion that you should choose virtualization as a solution, take a step back, sit, relax and think again. No! - I don’t say you shouldn’t virtualize, I just say don’t jump to it, cause it will bounce you off. Just be sure to carefully consider all of the aspects of it: pros, cons, partners, consultants, suppliers, SLA’s etc. before you enter the virtualization adventure. Virtualization may be a blessing. If properly planned, implemented, tested, monitored and backed up, it can present unbeatable ROI and become irreplaceable resource of asset consolidation thus multiplying IT benefits. But, if you just “virtualize”, skipping only one of those required steps mentioned above, you’re getting yourself a potential time bomb, simply waiting to go off and get you your nightmares.

04 chapter

Key Factors to be considered HW - servers & blades

Be sure to properly plan the CPU & RAM workloads of your virtual environment. Don’t forget to include the predicted growth. The HW will (most likely) perform as stated in the product sheets, leaving the possibility for mistakes at your own planning side. If You plan to virtualize consider: not having a spare part or taking it eternity to be obtained DOES leave you with not just one failed physical sever, but all of the virtual servers running on that host. So now, the efficiency of the SLA’s with your hardware vendors REALLY gets into play. Just like with the spare parts for your Ferrari, don’t make compromises with the hardware used for virtualization.

some storage vendors do not support or have “prizey” add-ons if you want to utilize storage based back-ups.

Virtualization platform - Hypervisor We are all witnesses of the Hyper-V vs. VMWare battle. There is a thin line that differentiates them one from another. Both of them have their pros and cons. It’s a fact that VMWare has a longer history in the virtualization arena but, Microsoft Hyper-V on the other hand beats it with price and integration with its monitoring and management software. The verdict ? We always go with something that has proved to be invaluable – availability of local experts knowledge and support – that is. In our case Microsoft’s Hyper-V wins the battle.

HW- storage

Virtualization platform – Management & Operations

Storage vendors also evangelize virtualization. Understandingly, the logical choice for the location of all those virtual machines will be – “The storage”. Storage level de-duplication and especially inter storage asynchronous replication usually is the selling tip! Be careful, de-duplication and replication are usually Storage-Vendor proprietary which can be tying in choices making you go all the way with a single storage vendor, and than, once you’re tied to it you find out that their proprietary virtualization High Availability vendor specific software that comes into play besides being priced sky-high doesn’t meet your requirements or has some limitations that were not stated in the selling brochure. Tip- Be sure to know the exact de-duplication and replication capabilities of the storage product you’re about to purchase lined up with your own virtualization de-duplication and replication requirements. Also,

One thing that you will find out just as you deploy your first pure Hyper-V host is that it does not provide you with a GUI. What about managing multiple Hyper-V/VMWare hosts or Highly Available Hyper-V/ESX host Farm? The answer to that is deployment of adequate monitoring & management tools, and if they are optimized for Virtual environments the better. One logical answer can be the Microsoft System Center portfolio products (SC Configuration Manager, SC Operations Manager, SC Virtual Machine Manager). In this way you get yourself a unified set of integrated tools for deployment, monitoring, change, control and management of your overall environment. In particular, SCVMM is the management tool that enables you to establish and control all of the aspects of your virtual environment including the live migration of the virtual hosts together with the high availability.

final

Virtualization – Getting there!

There are many things that should be considered during the planning process and unlike anything until now, virtualization and it’s related technologies take us one step higher in the planning process. With virtualization we can get over the concept of high available hosts and really deep dive into service high availability. The freedom to automatically provision and deploy virtual machines and seamlessly move them over from one host to another make “The server” no longer unit of High Availability measurement, now it’s “The service”. This approach also changes the complete concept of High Availability, Disaster Recovery & Backup strategies. The advanced HA possibilities for host and services, Live migration and performance scalability are just a drop in the sea of possibilities which just work fantastic in “PowerPoint”. Getting them properly configured and working in real life is a “slightly” different story. It takes some real world knowledge and extensive hands-on and experience to get them sidelined with the business requirements and expectations, properly planed and implemented.

chapter

This leads us to the one thing that we all face every day - the wrong understanding and perception of the possibilities of the underlying

hardware and software technologies. Building the right understanding of the HW/SW possibilities is the key to successful virtualization project. So, have your service layout planned upfront which will dictate the required server/service disposition, which will bring you to your HA requirement plan. Clearly state this plan as a requirement in front of your HW, Storage, Software, Service vendors, and ask: Can You do it? Can You guarantee? Most of them will state themselves as “Virtualization Ready” but are they really? Are there things written at the bottom of the page with unreadable small font, usually marked with an asterisk, stating i.e. that you need to buy proprietary monitoring and management software specially priced (read “skyhigh”) if used with virtualization ? Can they provide You with the whole service/server/HA/DR/Backup picture? Have they ever implemented it? Our advice: Just like implementing any technology - It’s always better to consult someone who has already done it, the more the better. Choosing the right virtualization Partner proves to be the most important step in any major virtualization project. Any Questions ?

NEXTNEWS Issue4 | September 2011


18 virtualization

introduction

01

chapter

the

Virtualization story Virtualization has become a very hot topic between the managers of all types, shapes and sizes. Not only IT managers talk about it but all of the “(SELECT*Manager )” population, putting all kinds of tags to it like cutting costs, optimizing services, downsizing the IT, consolidating hardware, achieving dynamic IT etc. This just proves that the techy guys have really successfully sold the virtualization story. Now, as you may all expect, there are a lots of tips’n tricks + “things to be considered & done” for a story to become a true story, especially to become a successful one.

The Ferrari anology

The real question is do you really need a Ferrari or you just need a better vehicle? – Although it’s an icon, not everybody needs it. If you’re into car racing, than you really need one and you will get the

02 chapter

-6

most out of it, cover the costs, multiply on the benefits and bless your choice. But If you only want to have one, just to have it, or because everybody else wants to have it, and use it just to go to work with it, with all of its perfection and performance, be ready to get some serious spending that can be justified only through your public image. Now wait a minute, am I just saying that possessing a Ferrari is a bad thing? NOOO! – actually, it can be one of the best things that can happen to you. I am just saying that if you’ re not cautious and aware enough upfront, it can certainly drain your budget, make your neighbors (your husband/wife included) envy, get you a lot of speeding tickets and certainly implant few sin-full thoughts in your head.

Test driving virtualization The good news is that finally, people start thinking about the virtualization like actually buying a Ferrari. The slight difference between the Ferrari story and the virtualization is that with the virtualization – more or less, everybody can, if not already has, tried one. That’s the top selling point, you can try some of it, on your lap-top, on your home computer, at your lab environment and usually it’s what you see that gets you hot. Imagine – to be able to try a Ferrari in the same way ? So everybody says – Let’s virtualize, let’s virtualize everything, let’s do it today!! Yeah, right!

03

virtualization

Virtualization – Did you get one for yourself ?

When talking about virtualization the emotions are like talking about Ferrari – it’s an icon at it least, everybody has heard about it, everybody wants one, and suddenly everybody desperately needs one. You see, possessing a Ferrari is not only about speed, prestige and high adrenaline – it’s a lifestyle. It’s not only the money (well for most of us that’s the first obstacle :)) or image in question but it’s the ability to safely drive it and properly maintain it. The factory in Maranello has its own sports track where potential buyers of their TOP models are brought for drive skills training before they become eligible to buy a Ferrari.

chapter

19

Virtualization – blessing or curse? Although the virtualization may seem quite tempting and straight forward just a scratch under the surface will discover the billion vortexes waiting under the surface.

Successful virtualization story relies on some heavy planning, adequate investment and real dedication. Just like a Ferrari, Virtualization relies on overall quality - quality of the hardware, quality of the virtualization platform, quality of the monitoring & management software, quality of the implementation, quality of everything and just like Ferrari – it won’t take any compromises; serious performance requires seriousness all the way. An intro example, when you lose a virtual Host, you actually lose all of the virtual servers running on it, most likely with all of the services those servers were offering, leading the way to a potential disaster scenario.

NEXTNEWS Issue4 | September 2011

So when you jump to conclusion that you should choose virtualization as a solution, take a step back, sit, relax and think again. No! - I don’t say you shouldn’t virtualize, I just say don’t jump to it, cause it will bounce you off. Just be sure to carefully consider all of the aspects of it: pros, cons, partners, consultants, suppliers, SLA’s etc. before you enter the virtualization adventure. Virtualization may be a blessing. If properly planned, implemented, tested, monitored and backed up, it can present unbeatable ROI and become irreplaceable resource of asset consolidation thus multiplying IT benefits. But, if you just “virtualize”, skipping only one of those required steps mentioned above, you’re getting yourself a potential time bomb, simply waiting to go off and get you your nightmares.

04 chapter

Key Factors to be considered HW - servers & blades

Be sure to properly plan the CPU & RAM workloads of your virtual environment. Don’t forget to include the predicted growth. The HW will (most likely) perform as stated in the product sheets, leaving the possibility for mistakes at your own planning side. If You plan to virtualize consider: not having a spare part or taking it eternity to be obtained DOES leave you with not just one failed physical sever, but all of the virtual servers running on that host. So now, the efficiency of the SLA’s with your hardware vendors REALLY gets into play. Just like with the spare parts for your Ferrari, don’t make compromises with the hardware used for virtualization.

some storage vendors do not support or have “prizey” add-ons if you want to utilize storage based back-ups.

Virtualization platform - Hypervisor We are all witnesses of the Hyper-V vs. VMWare battle. There is a thin line that differentiates them one from another. Both of them have their pros and cons. It’s a fact that VMWare has a longer history in the virtualization arena but, Microsoft Hyper-V on the other hand beats it with price and integration with its monitoring and management software. The verdict ? We always go with something that has proved to be invaluable – availability of local experts knowledge and support – that is. In our case Microsoft’s Hyper-V wins the battle.

HW- storage

Virtualization platform – Management & Operations

Storage vendors also evangelize virtualization. Understandingly, the logical choice for the location of all those virtual machines will be – “The storage”. Storage level de-duplication and especially inter storage asynchronous replication usually is the selling tip! Be careful, de-duplication and replication are usually Storage-Vendor proprietary which can be tying in choices making you go all the way with a single storage vendor, and than, once you’re tied to it you find out that their proprietary virtualization High Availability vendor specific software that comes into play besides being priced sky-high doesn’t meet your requirements or has some limitations that were not stated in the selling brochure. Tip- Be sure to know the exact de-duplication and replication capabilities of the storage product you’re about to purchase lined up with your own virtualization de-duplication and replication requirements. Also,

One thing that you will find out just as you deploy your first pure Hyper-V host is that it does not provide you with a GUI. What about managing multiple Hyper-V/VMWare hosts or Highly Available Hyper-V/ESX host Farm? The answer to that is deployment of adequate monitoring & management tools, and if they are optimized for Virtual environments the better. One logical answer can be the Microsoft System Center portfolio products (SC Configuration Manager, SC Operations Manager, SC Virtual Machine Manager). In this way you get yourself a unified set of integrated tools for deployment, monitoring, change, control and management of your overall environment. In particular, SCVMM is the management tool that enables you to establish and control all of the aspects of your virtual environment including the live migration of the virtual hosts together with the high availability.

final

Virtualization – Getting there!

There are many things that should be considered during the planning process and unlike anything until now, virtualization and it’s related technologies take us one step higher in the planning process. With virtualization we can get over the concept of high available hosts and really deep dive into service high availability. The freedom to automatically provision and deploy virtual machines and seamlessly move them over from one host to another make “The server” no longer unit of High Availability measurement, now it’s “The service”. This approach also changes the complete concept of High Availability, Disaster Recovery & Backup strategies. The advanced HA possibilities for host and services, Live migration and performance scalability are just a drop in the sea of possibilities which just work fantastic in “PowerPoint”. Getting them properly configured and working in real life is a “slightly” different story. It takes some real world knowledge and extensive hands-on and experience to get them sidelined with the business requirements and expectations, properly planed and implemented.

chapter

This leads us to the one thing that we all face every day - the wrong understanding and perception of the possibilities of the underlying

hardware and software technologies. Building the right understanding of the HW/SW possibilities is the key to successful virtualization project. So, have your service layout planned upfront which will dictate the required server/service disposition, which will bring you to your HA requirement plan. Clearly state this plan as a requirement in front of your HW, Storage, Software, Service vendors, and ask: Can You do it? Can You guarantee? Most of them will state themselves as “Virtualization Ready” but are they really? Are there things written at the bottom of the page with unreadable small font, usually marked with an asterisk, stating i.e. that you need to buy proprietary monitoring and management software specially priced (read “skyhigh”) if used with virtualization ? Can they provide You with the whole service/server/HA/DR/Backup picture? Have they ever implemented it? Our advice: Just like implementing any technology - It’s always better to consult someone who has already done it, the more the better. Choosing the right virtualization Partner proves to be the most important step in any major virtualization project. Any Questions ?

NEXTNEWS Issue4 | September 2011


20 dlp

Can we prevent WikiLeak type of information leakage from our organizations? First WikiLeaks spilled the guts of government. According to Julian Assange, founder of WikiLeaks, now is the turn for the private sector, starting with one major American bank.

?

WikiLeaks recent priority has clearly been the publication of hundreds of thousands of government documents. Since October WikiLeaks has closed its submissions channel because the site was receiving more documents than it could find resources to publish. Half of those unpublished submissions relate to the private sector. According to Julian Assange, founder of WikiLeaks, they had received damaging, unpublished material from pharmaceutical companies, finance firms, banks and energy companies, just to name a few industries. Can these types of information and data leakage be prevented? Let’s analyze one method used by US Army Private First Class Manning for transferring data to external parties. He walked out the door with bogus Lady GAG CD-RW filled with government secrets. The good news is that there is a straightforward regimen to help stop these kinds of risks. Symantec in its broad portfolio of security solutions offers several solutions that can help in preventing these types of data leakages. In this article we will focus only solutions that would prevent US Army Private First Class Manning from stilling and transferring those documents outside US Army premises. These solutions are only small subset of security solutions and technologies that you can implement in your organization to protect sensitive data leakage.

Control how users use devices attached to their computers Device control, as its name suggests, controls what devices can be used on a given computer. So if you want to disallow CD burning by a government security analyst with access to secret documents, you can do so. Symantec Endpoint Encryption (SEE) Device Control allows this to be done by policy, across the organization. Permissions can be set by group or per individual user. SEE Device Control could even have allowed Pfc. Manning to listen to Lady Gaga MP3 files, but prevented him from copying files of any type to the CD. Here’s how a security administrator could have done that: With SEE Device Control, a security administrator can make the

decision that the use of USB sticks by field engineers who need to download software for clients is okay, but not by customer service agents with access to lots of personal customer information, who never take work home. SEE Device Control policy can be set so prevent any type of Bluetooth or WiFi data transfer, so data cannot be transferred to mobile phones, or other types of storage devices. SEE Device Control also offers some capabilities to facilitate audits and forensics, like creating a log of all files copied or even creating a “shadow copy” in case you want to see what was actually copied down to the device. This would allow investigators to quickly and clearly see the extent of breach perpetrated by an actor like Manning.

21 dlp

Restrict copying documents based on content Some may find device control too coarse grained and want to only restrict copy operations based on content. A great way to do this is with Symantec Data Loss Prevention Endpoint Protect. It also prevents employees from copying confidential data to removable devices, transferring it over the network, or trying to copy or paste, or print it – but with the added ability to do so based on content. The advantage is that employees can, for example, copy pictures of their kids to and from a USB stick, but not anything marked confidential or that matches the fingerprint of a product design document or that contains confidential customer information. Endpoint Prevent leverages the Symantec Data Loss Prevention suite for deep content inspection, so policies on the endpoint can leverage those used for inspection of email traffic

Encrypt Sensitive Documents Obviously, preventing those without a need to know is one of the best ways to protect secrets. The problem, however, is that access control lists on file shares are not vigorously maintained. That means people who should not see documents can do so. Also there is problem when laptops that have sensitive data on them are lost or stolen. The answer is to encrypt those files, so if someone has access to a directory it won’t matter because they won’t be able to read the file. This is exactly what PGP NetShare and Endpoint Encryption from Symantec does. And the user experience really doesn’t change at all. Having a lock on the file or folder is intuitive and likely sends a warning to those looking to steal. The file opens as normal for those with access, and is unreadable by those without. PGP NetShare also protects against mistakes made by those with permissions, for example, by copying top secret documents to the wrong folder. Encryption solves this problem - even if a file is moved to the wrong place, only those with keys can read it. PGP NetShare can also encrypt files by file type. This makes it easy to protect Word docs, Excel spreadsheets and PowerPoint presentations, but not MP3 files. We will no doubt be hearing more from WikiLeaks. With such well understood defenses available, CISOs really have no excuse for not putting them in place. Perhaps we’ve been putting too much focus on the criminal syndicates and not enough on the malicious insider.

Sources: Symantec, Forbes

To find more about Symantec PGP Encryption product please visit: http://www.symantec.com/business/theme.jsp?themeid=pgp To find more about Symantec Data Loss Prevention please visit: http://www.symantec.com/business/data-loss-prevention To find more about Symantec Endpoint Encryption please visit: http://www.symantec.com/business/endpoint-encryption

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4 | September 2011


20 dlp

Can we prevent WikiLeak type of information leakage from our organizations? First WikiLeaks spilled the guts of government. According to Julian Assange, founder of WikiLeaks, now is the turn for the private sector, starting with one major American bank.

?

WikiLeaks recent priority has clearly been the publication of hundreds of thousands of government documents. Since October WikiLeaks has closed its submissions channel because the site was receiving more documents than it could find resources to publish. Half of those unpublished submissions relate to the private sector. According to Julian Assange, founder of WikiLeaks, they had received damaging, unpublished material from pharmaceutical companies, finance firms, banks and energy companies, just to name a few industries. Can these types of information and data leakage be prevented? Let’s analyze one method used by US Army Private First Class Manning for transferring data to external parties. He walked out the door with bogus Lady GAG CD-RW filled with government secrets. The good news is that there is a straightforward regimen to help stop these kinds of risks. Symantec in its broad portfolio of security solutions offers several solutions that can help in preventing these types of data leakages. In this article we will focus only solutions that would prevent US Army Private First Class Manning from stilling and transferring those documents outside US Army premises. These solutions are only small subset of security solutions and technologies that you can implement in your organization to protect sensitive data leakage.

Control how users use devices attached to their computers Device control, as its name suggests, controls what devices can be used on a given computer. So if you want to disallow CD burning by a government security analyst with access to secret documents, you can do so. Symantec Endpoint Encryption (SEE) Device Control allows this to be done by policy, across the organization. Permissions can be set by group or per individual user. SEE Device Control could even have allowed Pfc. Manning to listen to Lady Gaga MP3 files, but prevented him from copying files of any type to the CD. Here’s how a security administrator could have done that: With SEE Device Control, a security administrator can make the

decision that the use of USB sticks by field engineers who need to download software for clients is okay, but not by customer service agents with access to lots of personal customer information, who never take work home. SEE Device Control policy can be set so prevent any type of Bluetooth or WiFi data transfer, so data cannot be transferred to mobile phones, or other types of storage devices. SEE Device Control also offers some capabilities to facilitate audits and forensics, like creating a log of all files copied or even creating a “shadow copy” in case you want to see what was actually copied down to the device. This would allow investigators to quickly and clearly see the extent of breach perpetrated by an actor like Manning.

21 dlp

Restrict copying documents based on content Some may find device control too coarse grained and want to only restrict copy operations based on content. A great way to do this is with Symantec Data Loss Prevention Endpoint Protect. It also prevents employees from copying confidential data to removable devices, transferring it over the network, or trying to copy or paste, or print it – but with the added ability to do so based on content. The advantage is that employees can, for example, copy pictures of their kids to and from a USB stick, but not anything marked confidential or that matches the fingerprint of a product design document or that contains confidential customer information. Endpoint Prevent leverages the Symantec Data Loss Prevention suite for deep content inspection, so policies on the endpoint can leverage those used for inspection of email traffic

Encrypt Sensitive Documents Obviously, preventing those without a need to know is one of the best ways to protect secrets. The problem, however, is that access control lists on file shares are not vigorously maintained. That means people who should not see documents can do so. Also there is problem when laptops that have sensitive data on them are lost or stolen. The answer is to encrypt those files, so if someone has access to a directory it won’t matter because they won’t be able to read the file. This is exactly what PGP NetShare and Endpoint Encryption from Symantec does. And the user experience really doesn’t change at all. Having a lock on the file or folder is intuitive and likely sends a warning to those looking to steal. The file opens as normal for those with access, and is unreadable by those without. PGP NetShare also protects against mistakes made by those with permissions, for example, by copying top secret documents to the wrong folder. Encryption solves this problem - even if a file is moved to the wrong place, only those with keys can read it. PGP NetShare can also encrypt files by file type. This makes it easy to protect Word docs, Excel spreadsheets and PowerPoint presentations, but not MP3 files. We will no doubt be hearing more from WikiLeaks. With such well understood defenses available, CISOs really have no excuse for not putting them in place. Perhaps we’ve been putting too much focus on the criminal syndicates and not enough on the malicious insider.

Sources: Symantec, Forbes

To find more about Symantec PGP Encryption product please visit: http://www.symantec.com/business/theme.jsp?themeid=pgp To find more about Symantec Data Loss Prevention please visit: http://www.symantec.com/business/data-loss-prevention To find more about Symantec Endpoint Encryption please visit: http://www.symantec.com/business/endpoint-encryption

NEXTNEWS Issue4 | September 2011

NEXTNEWS Issue4 | September 2011


23

22

nukleus.tv

Nextsense part of the government programme for building IT professionals 180 APPLICANTS FOR IT COURSES / 80 SELECTED CANDIDATES / 100 APPLICANTS FOR MICROSOFT TECHNOLOGIES 20 SELECTED CANDIDATES FOR MICROSOFT TRAININGS / 8 MICROSOFT COURSES DELIVERED 40 MICROSOFT EXAMS TAKEN / 14 CERTIFICATIONS ACHIEVED

The The core The core core of every every of ever The core ofof every information: information: information: information: 1. What is Nukleus.tv?

The ICT market in Macedonia has continuously grown in the past years. Last year the number of employees in the ICT market for the first time was bigger than the number of employees in the communications market.

The results from the research made by MASIT, the Macedonian ICT Chamber of Commerce showed that the IT market in Macedonia, in the period 2009-2011 had a lack of skilled IT professionals trained in Microsoft, Linux, Java and Oracle technologies.

Nextsense is proud to be part of a very important project supported by the Ministry of Information Society and Administration of the Republic of Macedonia and the Employment Service Agency. 80 unemployed people were given the opportunity to receive professional trainings in the most popular IT technologies.

As a certified Microsoft learning provider, Nextsense was among the three chosen companies to deliver the Microsoft trainings for the following packages: MCITP: Server Administrator and MCITP: Microsoft SQL Server 2008, Database Developer 2008. Out of 180 interested candidates, 80 candidates were selected to attend the IT courses based on the preliminary testing. The Microsoft courses were among the most wanted and more than 100 candidates took the preliminary test in order to be part of the 20 trainees for the official Microsoft courses. After the Microsoft trainings finished at the end of January, the candidates took the necessary certification exams that will give them a great chance to become recognized as experts in the market. Nextsense is proud that the candidates showed great interest during the trainings and that most of them successfully passed the certification exams. We hope that with their knowledge, they will be able to find a job in the Macedonian IT market.

MEDIA SERVICE SPECIALIZED FOR PRODUCTION AND DISTRIBUTION OF VIDEO MATERIAL IN TV QUALITY THAT CAN BE LATER PUBLISHED ON TV. The recorded material prepared for TV resolution in its original version, unbranded and without additional audio comments, is published on w w w. N ukle us .t v where the T V stations can download it for their own purposes. The recorded material prepared for TV resolution in its original version, unbranded and without additional audio comments, is published on w w w. N u k l e u s . t v.

The minister first had a brief meeting with Vasko Kronevski, Nextsense CEO and Daniel Danilovski, Professional services manager in order to get acquainted with how the trainings were conducted. Then he visited the classroom and talked to the trainees about their experience with the lectures. The trainees expressed their gratitude about the opportunity to get certified in Microsoft technologies that will allow them to develop their IT skills and be more competitive on the IT market.

The recorded material prepared for TV resolution in its original version, unbranded and without additional audio comments, is published on www.Nukleus.tv where the TV stations can download it for their own purposes.

All TV stations in Macedonia are registered users and with their user name and password they can access the portal and download the needed material. TV stations outside Macedonia can also register at the portal and use the material for their needs.

3. For who? Any subject that needs to make their statements and events available to the TV stations. For example:

5. Why? • You won’t be left out with out media coverage • You can deliver your information completely, in the wanted manner

• Companies • Organizations • Associations

• Simple, easy and efficient material distribution to all TV stations

• Municipalities • Parties

• For complete informing

• Conference and event organizers

2.1 Process ssssssssss sssssssss ssssssss Recording

• For your archive

Publishing & Distribution

Production

Broadcasting --------------------

--------------------

--------------------

NEXTNEWS Issue 4 | September 2011

4. To whom?

• PR agencies

Minister Ivanovski visits Nextsense H.E. Ivo Ivanovski, Minister for information society and administration, visited Nextsense’s premises during the Microsoft trainings for the unemployed. Nextsense was one of the selected learning providers for the Windows Server Administrator and SQL Database Developer courses within the project for development of the IT skill of the unemployed.

2. How?

TV1 TV2 TV3 TV4 TVx

NEXTNEWS Issue 4 | September 2011


23

22

nukleus.tv

Nextsense part of the government programme for building IT professionals 180 APPLICANTS FOR IT COURSES / 80 SELECTED CANDIDATES / 100 APPLICANTS FOR MICROSOFT TECHNOLOGIES 20 SELECTED CANDIDATES FOR MICROSOFT TRAININGS / 8 MICROSOFT COURSES DELIVERED 40 MICROSOFT EXAMS TAKEN / 14 CERTIFICATIONS ACHIEVED

The The core The core core of every every of ever The core ofof every information: information: information: information: 1. What is Nukleus.tv?

The ICT market in Macedonia has continuously grown in the past years. Last year the number of employees in the ICT market for the first time was bigger than the number of employees in the communications market.

The results from the research made by MASIT, the Macedonian ICT Chamber of Commerce showed that the IT market in Macedonia, in the period 2009-2011 had a lack of skilled IT professionals trained in Microsoft, Linux, Java and Oracle technologies.

Nextsense is proud to be part of a very important project supported by the Ministry of Information Society and Administration of the Republic of Macedonia and the Employment Service Agency. 80 unemployed people were given the opportunity to receive professional trainings in the most popular IT technologies.

As a certified Microsoft learning provider, Nextsense was among the three chosen companies to deliver the Microsoft trainings for the following packages: MCITP: Server Administrator and MCITP: Microsoft SQL Server 2008, Database Developer 2008. Out of 180 interested candidates, 80 candidates were selected to attend the IT courses based on the preliminary testing. The Microsoft courses were among the most wanted and more than 100 candidates took the preliminary test in order to be part of the 20 trainees for the official Microsoft courses. After the Microsoft trainings finished at the end of January, the candidates took the necessary certification exams that will give them a great chance to become recognized as experts in the market. Nextsense is proud that the candidates showed great interest during the trainings and that most of them successfully passed the certification exams. We hope that with their knowledge, they will be able to find a job in the Macedonian IT market.

MEDIA SERVICE SPECIALIZED FOR PRODUCTION AND DISTRIBUTION OF VIDEO MATERIAL IN TV QUALITY THAT CAN BE LATER PUBLISHED ON TV. The recorded material prepared for TV resolution in its original version, unbranded and without additional audio comments, is published on w w w. N ukle us .t v where the T V stations can download it for their own purposes. The recorded material prepared for TV resolution in its original version, unbranded and without additional audio comments, is published on w w w. N u k l e u s . t v.

The minister first had a brief meeting with Vasko Kronevski, Nextsense CEO and Daniel Danilovski, Professional services manager in order to get acquainted with how the trainings were conducted. Then he visited the classroom and talked to the trainees about their experience with the lectures. The trainees expressed their gratitude about the opportunity to get certified in Microsoft technologies that will allow them to develop their IT skills and be more competitive on the IT market.

The recorded material prepared for TV resolution in its original version, unbranded and without additional audio comments, is published on www.Nukleus.tv where the TV stations can download it for their own purposes.

All TV stations in Macedonia are registered users and with their user name and password they can access the portal and download the needed material. TV stations outside Macedonia can also register at the portal and use the material for their needs.

3. For who? Any subject that needs to make their statements and events available to the TV stations. For example:

5. Why? • You won’t be left out with out media coverage • You can deliver your information completely, in the wanted manner

• Companies • Organizations • Associations

• Simple, easy and efficient material distribution to all TV stations

• Municipalities • Parties

• For complete informing

• Conference and event organizers

2.1 Process ssssssssss sssssssss ssssssss Recording

• For your archive

Publishing & Distribution

Production

Broadcasting --------------------

--------------------

--------------------

NEXTNEWS Issue 4 | September 2011

4. To whom?

• PR agencies

Minister Ivanovski visits Nextsense H.E. Ivo Ivanovski, Minister for information society and administration, visited Nextsense’s premises during the Microsoft trainings for the unemployed. Nextsense was one of the selected learning providers for the Windows Server Administrator and SQL Database Developer courses within the project for development of the IT skill of the unemployed.

2. How?

TV1 TV2 TV3 TV4 TVx

NEXTNEWS Issue 4 | September 2011


Httpool knows the market.

24

25

For the first half of 2011 we have sumed some types of informations that shows the online market in Macedonia.

exploring

The online market in Macedonia

{ First half, 01.01.2011-30.06.2011 }

Ad expenditure by

Ad expenditure by

Accordning to our research, in the first half of 2011 LREC is the most used adtype.

12.52%

13.46%

18.17%

17.16%

Jan.

Feb.

Mar.

Apr.

month

adtype

4.86%

13.34%

Intro

35.01%

Standard

LREC

17.97% 20.72% May

Jun.

As presented, the biggest percent of the budget is spend in June.

Ad expenditure by

class 15

21.41% Leaderboard

9

16.45% Button

Did you know

The product class with the biggest percentage in this section of the study was Mobile packages. This class has been the most advertised online in the period of the first 6 months.

12

in the last 12 months we successfully supported: Conference tourism is one of the tourism components with supreme potential, yet least well acknowledged component of our tourism industry today.

3

category and month

Macedonia’s rich cultural heritage, people’s hospitality, the modern hotels and several multipurpose business facilities make it an attractive and accessible destination for conference tourism.

0

Ad expenditure by

100 80

Culture Telecommunication

60

Media

40

Vehicles

sector and class Accordning to the gathered data, the biggest percent of the budget sector telecommunication has spent in the class entertainment. Telecommunication Media

20 Mobile Jan.

in the past 10 years, the market measures an increase of 53% in business/conference travel, exceeding the total growth of tourism travel in general.

6

Ad expenditure by

0

Exploring Macedonia Your Conference Organizer

Feb.

Mar.

Apr.

May

Jun.

Accordning to presented data we can see that in february the most of the budget is spend in the category Culture, educational and sports manifestations.

By creating synthesis between tourism, innovation and technology, Exploring Macedonia together with Nextsense are fully committed in helping the conference industry in Macedonia grow. Since technology is inescapable and vital, Nextsense and Exploring Macedonia add value and functionality by integrating effective online platform and overall IT support at their client’s conference.

Transport

Hobby and free time

0

20 Night life Entertainment

NEXTNEWS Issue 4 | September 2011

Exploring Macedonia aims to unite these venues and other service providers in order to develop and promote the conference tourism possibilities in Macedonia. Combined with its knowledge, specialist skills and its effective coordination of venues and support services, Exploring Macedonia helps its clients improve their key processes for an achievement of higher operational efficiency at their conference.

40 Lifestyle Fun

60 Informative Decoration

80 Informatics Automobiles

100

The successful cooperation with international media enables Exploring Macedonia to present Macedonia’s success stories in the field of conference tourism and event management solutions, where in the same time endorsing it as a “best value for money” conference destination.

• E-Democracy Conference – 250 online participants • 14th European Conference on Earthquake Engineering – 900 online participants • Power Electronics and Motion Control Conference – 500 online participants

Next events Upcoming conferences: • E-Democracy, Ohrid 2011 • Congress of Pathology, Ohrid 2011 • EEUG Meeting, Ohrid 2011 • 2nd Congress of the Orthodontic Society, Skopje 2011

Connect with us at exploringmacedonia.com

NEXTNEWS Issue 4 | September 2011


Httpool knows the market.

24

25

For the first half of 2011 we have sumed some types of informations that shows the online market in Macedonia.

exploring

The online market in Macedonia

{ First half, 01.01.2011-30.06.2011 }

Ad expenditure by

Ad expenditure by

Accordning to our research, in the first half of 2011 LREC is the most used adtype.

12.52%

13.46%

18.17%

17.16%

Jan.

Feb.

Mar.

Apr.

month

adtype

4.86%

13.34%

Intro

35.01%

Standard

LREC

17.97% 20.72% May

Jun.

As presented, the biggest percent of the budget is spend in June.

Ad expenditure by

class 15

21.41% Leaderboard

9

16.45% Button

Did you know

The product class with the biggest percentage in this section of the study was Mobile packages. This class has been the most advertised online in the period of the first 6 months.

12

in the last 12 months we successfully supported: Conference tourism is one of the tourism components with supreme potential, yet least well acknowledged component of our tourism industry today.

3

category and month

Macedonia’s rich cultural heritage, people’s hospitality, the modern hotels and several multipurpose business facilities make it an attractive and accessible destination for conference tourism.

0

Ad expenditure by

100 80

Culture Telecommunication

60

Media

40

Vehicles

sector and class Accordning to the gathered data, the biggest percent of the budget sector telecommunication has spent in the class entertainment. Telecommunication Media

20 Mobile Jan.

in the past 10 years, the market measures an increase of 53% in business/conference travel, exceeding the total growth of tourism travel in general.

6

Ad expenditure by

0

Exploring Macedonia Your Conference Organizer

Feb.

Mar.

Apr.

May

Jun.

Accordning to presented data we can see that in february the most of the budget is spend in the category Culture, educational and sports manifestations.

By creating synthesis between tourism, innovation and technology, Exploring Macedonia together with Nextsense are fully committed in helping the conference industry in Macedonia grow. Since technology is inescapable and vital, Nextsense and Exploring Macedonia add value and functionality by integrating effective online platform and overall IT support at their client’s conference.

Transport

Hobby and free time

0

20 Night life Entertainment

NEXTNEWS Issue 4 | September 2011

Exploring Macedonia aims to unite these venues and other service providers in order to develop and promote the conference tourism possibilities in Macedonia. Combined with its knowledge, specialist skills and its effective coordination of venues and support services, Exploring Macedonia helps its clients improve their key processes for an achievement of higher operational efficiency at their conference.

40 Lifestyle Fun

60 Informative Decoration

80 Informatics Automobiles

100

The successful cooperation with international media enables Exploring Macedonia to present Macedonia’s success stories in the field of conference tourism and event management solutions, where in the same time endorsing it as a “best value for money” conference destination.

• E-Democracy Conference – 250 online participants • 14th European Conference on Earthquake Engineering – 900 online participants • Power Electronics and Motion Control Conference – 500 online participants

Next events Upcoming conferences: • E-Democracy, Ohrid 2011 • Congress of Pathology, Ohrid 2011 • EEUG Meeting, Ohrid 2011 • 2nd Congress of the Orthodontic Society, Skopje 2011

Connect with us at exploringmacedonia.com

NEXTNEWS Issue 4 | September 2011


26 csr

Corporate Social Responsibility During the past years Nextsense has significantly broadened and deepened its understanding of the many faces of the Corporate and Social Responsibility. This year we support a very big project that will improve the lives of people with handicap and dysfunctions. The Association “Dajte ni krilja” is formed to support the people with handicap and dysfunctions and provide them better future. The association has started spreading its worthy cause to all people in Macedonia, trying to change the view on the people with handicap and dysfunctions. The aim of the whole project is to make people aware that people with handicap and dysfunctions are not different; they can have social life as normal as it can be to them; they can be equally part of the society; they can work and contribute to themselves and to the people around them.

"Social obligation is much bigger than supporting worthy causes. It includes anything that impacts people and the quality of their lives."

Nextsense is part of this project by William Ford Jr., Chairman, providing the Ford Motor Co. n e c e s s a r y support to the Association through the design of the web page and social network profiles that will serve as be information pages to all people who are willing to share helpful information to the association members, give advice to the people with handicap and dysfunctions; support them and provide better future for them.

NEXTNEWS Issue 3 | September 2010

FOUNDED

MASIT - Macedonian ICT Chamber of Commerce MHRA - Macedonian Human Resources Association Macedonian Chambers of Commerce Standardization Institute of the Republic of Macedonia AmCham Macedonia - American Chamber of Commerce in Macedonia ITSMF – IT Service Management Forum, Macedonian Chapter

2001

MICROSOFT GOLD PARTNER Enrolled Competencies and Specializations: • Silver Volume Licensing Solution • Silver Software Asset Management • Silver Identity and Security • Silver Server Platform • Silver Systems Management • Silver Portals and Collaborations • Silver Web Development • Silver Midmarket Solution provider

to provide medicine and treatments, and the country does not have enough trained people and infrastructure to enrich their functionality. Implementing the children with dysfunctions into the schools is very slow process without special education programs suitable for them. There are few employers who are willing and want to employ people with dysfunctions. Those who do not have anyone close to them, or a caring family, end up in institutions not suitable for their needs, not to speak for those who end up on streets with little or no chance to survive because they have no place to stay nor basic livelihood. The people with handicap should be put on pedestal, cared, respected, loved, accepted and understood. They are here between us and we should not be afraid of them nor avoid them. They are our responsibility, to each of us a bit, and not just to the state; they are the mirror of our social responsibility and solidarity. The sadness, the burden they have is bigger than the fact that we cannot look at them and help because it’s difficult for us to grief over their destiny. We need to give

SYMANTEC GOLD PARTNER SYMANTEC VALUE ADDED RESELLER (VAR)

MEMBER OF

Together with Httpool, the daughter company of Nextsense, we’d like to make a network of contacts and supporters who can bring positive energy and help the whole project in providing better lives to these people. We want to be part of their lives because we believe that value has a value only if its value is valued.

Martin Luther King , Jr had once said: "The time is always right to do what is right."

“I was always disturbed by the fact that in Macedonia the people with handicap and dysfunctions have no chance and conditions for their optimal functioning, starting from their early childhood until the end of their life. This group feels deprived, ignored and hopeless. They are a group that not many people would like to speak about; even their families are ashamed of them, not to speak for the e nviro n m e nt around them. Often the families who take care of these people have not enough funds

Profile

them a hand, to help them and to give them wings.

I have always wanted to help people with handicap. I have sang for them at many humanitarian concerts, but that is not enough. We need to change things together, and the first thing is to give the love and understanding. Together with the members of the association “Dajte ni krilja” where I am member as well as one of the founders, we plan to change many things and to provide better future to the people with handicap and dysfunctions.“ Rebeka Jankovska Ristovski, President of the Association “Dajte ni krilja” (Give us wings)

You are welcomed to join the association and give us your support. Contact info: rebeka2001@gmail.com

Symantec Specializations Archiving and eDiscovery Enterprise Security Small Business Symantec Technical Accreditations STS Symantec Backup Exec 12 for Windows Servers STS Symantec Backup Exec 2010 STS Symantec Backup Exec System Recovery 2010 STS Symantec Brightmail Gateway 9.0 STS Symantec Endpoint Protection 11 STS Symantec Enterprise Vault 8.0 for Exchange STS Symantec NetBackup 7.0 for Windows STS Symantec Network Access Control 11 STS Symantec Security Information Manager 4.5 STS Veritas NetBackup PureDisk 6.5 Symantec Authorizations Technical Assistance Partner Symantec Sales Awards / Accreditations SSE Altiris Asset Management Suite 7.0 from Symantec SSE Altiris Client Management Suite 7 SSE Altiris IT Management Suite 7.0 from Symantec SSE Altiris Server Management Suite 7 SSE Symantec Backup Exec 2010 SSE Symantec Backup Exec System Recovery 2010 SSE Symantec Brightmail Gateway 9 SSE Symantec Brightmail Gateway Small Business Edition 9

SSE Symantec Control Compliance Suite 10 SSE Symantec Endpoint Protection 11 SSE Symantec Endpoint Protection 12.1 SSE Symantec Endpoint Protection 12.1 Small Business Edition SSE Symantec Endpoint Protection Small Business Edition 12 SSE Symantec Enterprise Vault 8 SSE Symantec Enterprise Vault 9.0 SSE Symantec NetBackup 7 SSE Symantec Network Access Control 11 SSE Symantec Protection Suite: Small Business Edition, Advanced Business Edition and Enterprise Edition SSE Symantec Security Info Manager 4.7 SSE Symantec Security Information Manager 4.5 SSE Symantec ServiceDesk 7 SSE Symantec Workflow 7.0 SSE Veritas NetBackup PureDisk 6.5 SSE+ Altiris Asset Management Suite 7 from Symantec SSE+ Altiris Client Management Suite 7 and Altiris Server Management Suite 7 SSE+ Symantec Backup Exec System Recovery 2010 SSE+ Symantec Brightmail Gateway 9 SSE+ Symantec Endpoint Protection 11 SSE+ Symantec Endpoint Protection 12.1 SSE+ Symantec Endpoint Protection Small Business Edition 12 SSE+ Symantec Enterprise Vault 8 SSE+ Symantec Enterprise Vault 9.0 SSE+ Symantec NetBackup 5200 Appliance SSE+ Symantec NetBackup 7 SSE+ Symantec Security Info Manager 4.7 SSE+ Veritas NetBackup PureDisk 6.5


26 csr

Corporate Social Responsibility During the past years Nextsense has significantly broadened and deepened its understanding of the many faces of the Corporate and Social Responsibility. This year we support a very big project that will improve the lives of people with handicap and dysfunctions. The Association “Dajte ni krilja” is formed to support the people with handicap and dysfunctions and provide them better future. The association has started spreading its worthy cause to all people in Macedonia, trying to change the view on the people with handicap and dysfunctions. The aim of the whole project is to make people aware that people with handicap and dysfunctions are not different; they can have social life as normal as it can be to them; they can be equally part of the society; they can work and contribute to themselves and to the people around them.

"Social obligation is much bigger than supporting worthy causes. It includes anything that impacts people and the quality of their lives."

Nextsense is part of this project by William Ford Jr., Chairman, providing the Ford Motor Co. n e c e s s a r y support to the Association through the design of the web page and social network profiles that will serve as be information pages to all people who are willing to share helpful information to the association members, give advice to the people with handicap and dysfunctions; support them and provide better future for them.

NEXTNEWS Issue 3 | September 2010

FOUNDED

MASIT - Macedonian ICT Chamber of Commerce MHRA - Macedonian Human Resources Association Macedonian Chambers of Commerce Standardization Institute of the Republic of Macedonia AmCham Macedonia - American Chamber of Commerce in Macedonia ITSMF – IT Service Management Forum, Macedonian Chapter

2001

MICROSOFT GOLD PARTNER Enrolled Competencies and Specializations: • Silver Volume Licensing Solution • Silver Software Asset Management • Silver Identity and Security • Silver Server Platform • Silver Systems Management • Silver Portals and Collaborations • Silver Web Development • Silver Midmarket Solution provider

to provide medicine and treatments, and the country does not have enough trained people and infrastructure to enrich their functionality. Implementing the children with dysfunctions into the schools is very slow process without special education programs suitable for them. There are few employers who are willing and want to employ people with dysfunctions. Those who do not have anyone close to them, or a caring family, end up in institutions not suitable for their needs, not to speak for those who end up on streets with little or no chance to survive because they have no place to stay nor basic livelihood. The people with handicap should be put on pedestal, cared, respected, loved, accepted and understood. They are here between us and we should not be afraid of them nor avoid them. They are our responsibility, to each of us a bit, and not just to the state; they are the mirror of our social responsibility and solidarity. The sadness, the burden they have is bigger than the fact that we cannot look at them and help because it’s difficult for us to grief over their destiny. We need to give

SYMANTEC GOLD PARTNER SYMANTEC VALUE ADDED RESELLER (VAR)

MEMBER OF

Together with Httpool, the daughter company of Nextsense, we’d like to make a network of contacts and supporters who can bring positive energy and help the whole project in providing better lives to these people. We want to be part of their lives because we believe that value has a value only if its value is valued.

Martin Luther King , Jr had once said: "The time is always right to do what is right."

“I was always disturbed by the fact that in Macedonia the people with handicap and dysfunctions have no chance and conditions for their optimal functioning, starting from their early childhood until the end of their life. This group feels deprived, ignored and hopeless. They are a group that not many people would like to speak about; even their families are ashamed of them, not to speak for the e nviro n m e nt around them. Often the families who take care of these people have not enough funds

Profile

them a hand, to help them and to give them wings.

I have always wanted to help people with handicap. I have sang for them at many humanitarian concerts, but that is not enough. We need to change things together, and the first thing is to give the love and understanding. Together with the members of the association “Dajte ni krilja” where I am member as well as one of the founders, we plan to change many things and to provide better future to the people with handicap and dysfunctions.“ Rebeka Jankovska Ristovski, President of the Association “Dajte ni krilja” (Give us wings)

You are welcomed to join the association and give us your support. Contact info: rebeka2001@gmail.com

Symantec Specializations Archiving and eDiscovery Enterprise Security Small Business Symantec Technical Accreditations STS Symantec Backup Exec 12 for Windows Servers STS Symantec Backup Exec 2010 STS Symantec Backup Exec System Recovery 2010 STS Symantec Brightmail Gateway 9.0 STS Symantec Endpoint Protection 11 STS Symantec Enterprise Vault 8.0 for Exchange STS Symantec NetBackup 7.0 for Windows STS Symantec Network Access Control 11 STS Symantec Security Information Manager 4.5 STS Veritas NetBackup PureDisk 6.5 Symantec Authorizations Technical Assistance Partner Symantec Sales Awards / Accreditations SSE Altiris Asset Management Suite 7.0 from Symantec SSE Altiris Client Management Suite 7 SSE Altiris IT Management Suite 7.0 from Symantec SSE Altiris Server Management Suite 7 SSE Symantec Backup Exec 2010 SSE Symantec Backup Exec System Recovery 2010 SSE Symantec Brightmail Gateway 9 SSE Symantec Brightmail Gateway Small Business Edition 9

SSE Symantec Control Compliance Suite 10 SSE Symantec Endpoint Protection 11 SSE Symantec Endpoint Protection 12.1 SSE Symantec Endpoint Protection 12.1 Small Business Edition SSE Symantec Endpoint Protection Small Business Edition 12 SSE Symantec Enterprise Vault 8 SSE Symantec Enterprise Vault 9.0 SSE Symantec NetBackup 7 SSE Symantec Network Access Control 11 SSE Symantec Protection Suite: Small Business Edition, Advanced Business Edition and Enterprise Edition SSE Symantec Security Info Manager 4.7 SSE Symantec Security Information Manager 4.5 SSE Symantec ServiceDesk 7 SSE Symantec Workflow 7.0 SSE Veritas NetBackup PureDisk 6.5 SSE+ Altiris Asset Management Suite 7 from Symantec SSE+ Altiris Client Management Suite 7 and Altiris Server Management Suite 7 SSE+ Symantec Backup Exec System Recovery 2010 SSE+ Symantec Brightmail Gateway 9 SSE+ Symantec Endpoint Protection 11 SSE+ Symantec Endpoint Protection 12.1 SSE+ Symantec Endpoint Protection Small Business Edition 12 SSE+ Symantec Enterprise Vault 8 SSE+ Symantec Enterprise Vault 9.0 SSE+ Symantec NetBackup 5200 Appliance SSE+ Symantec NetBackup 7 SSE+ Symantec Security Info Manager 4.7 SSE+ Veritas NetBackup PureDisk 6.5


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years

Nextnews 04 | September 2011  

The 4-th edition of our Nextsense Customer Magazine features: The e-Democracy Conference 2011, Content Management System, The Virtualization...