Page 1

Nextsense Ltd. Customer Magazine / Issue 1 / Oct-Dec 2009

SMS Zone parking in Skopje

September 22nd &23rd Ohrid, Macedonia page 06

by Nextsense and NOW! Innovations page 12

e-Parliament first project of such scope in the region page 14

Contextual advertising hit your target!

page 26

PRODUCT REVIEWS:

Symantec Enterprise Vault Intelligent Archiving page 09

Microsoft Dynamics CRM the tool you need to improve marketing, sales, and customer service efficiency page 18

www.nextsense.com


Editorial Dear colleagues and partners, I am very pleased to address you via the first edition of the Nextsense magazine, Nextnews. The aim of Nextnews is to provide yet another vehicle for communication that has already been established through our numerous successful joint projects, the visions which we share and the extensive close conferences which yielded both inspiring and fruitful results and long lasting cooperation. In the past years we have been brought together by our common goals: to serve our clients toward achieving their unparalleled satisfaction, to offer new value on the market, and to accomplish visionary business goals that our predecessors only aspired to. Nextsense has been creating solutions for the key companies, businesses and governments at home and aboard, all aiming at bringing their operations to the next level. We are eager to present those solutions in the first edition of Nextnews, which is also aimed at keeping you abreast with the upcoming opportunities on the state of the art technology for you and your business, the news on our affiliated companies, and the challenges that the future brings. Welcome!

Vasko Kronevski Chief Executive Officer, Nextsense

Table of Contents 04 - news 06 - symantec enterprise day 2009 09 - symantec enterprise vault 10 - shopping.tim.com.mk 12 - sms zone parking 13 - exploringbosnia.com 14 - e-parliament 16 - e-cabinet 18 - microsoft dynamics crm 4.0 20 - windows essential business server 2008 22 - microsoft licensing solutions 24 - microsoft windows 7 25 - microsoft exchange migration 26 - httpo0l contextual advertising 27 - in the community Designed by Nextsense To subscribe send address details to: nextnews@nextsense.com For more information, please contact: sales@nextsense.com

Nextsense Ltd. address: Partizanski Odredi 62, 1000 Skopje, Macedonia phone: +389 2 3075 111; fax: +389 2 3075 333; e-mail: contact@nextsense.com website: www.nextsense.com


Editorial Dear colleagues and partners, I am very pleased to address you via the first edition of the Nextsense magazine, Nextnews. The aim of Nextnews is to provide yet another vehicle for communication that has already been established through our numerous successful joint projects, the visions which we share and the extensive close conferences which yielded both inspiring and fruitful results and long lasting cooperation. In the past years we have been brought together by our common goals: to serve our clients toward achieving their unparalleled satisfaction, to offer new value on the market, and to accomplish visionary business goals that our predecessors only aspired to. Nextsense has been creating solutions for the key companies, businesses and governments at home and aboard, all aiming at bringing their operations to the next level. We are eager to present those solutions in the first edition of Nextnews, which is also aimed at keeping you abreast with the upcoming opportunities on the state of the art technology for you and your business, the news on our affiliated companies, and the challenges that the future brings. Welcome!

Vasko Kronevski Chief Executive Officer, Nextsense

Table of Contents 04 - news 06 - symantec enterprise day 2009 09 - symantec enterprise vault 10 - shopping.tim.com.mk 12 - sms zone parking 13 - exploringbosnia.com 14 - e-parliament 16 - e-cabinet 18 - microsoft dynamics crm 4.0 20 - windows essential business server 2008 22 - microsoft licensing solutions 24 - microsoft windows 7 25 - microsoft exchange migration 26 - httpo0l contextual advertising 27 - in the community Designed by Nextsense To subscribe send address details to: nextnews@nextsense.com For more information, please contact: sales@nextsense.com

Nextsense Ltd. address: Partizanski Odredi 62, 1000 Skopje, Macedonia phone: +389 2 3075 111; fax: +389 2 3075 333; e-mail: contact@nextsense.com website: www.nextsense.com


News SEEbiz.net.mk On 09.10.2009 the new design of the business portal www.seebiz.net.mk was launched. The portal got new corporate and elegant look and is more user oriented and easier to navigate. SEEbiz.net is unique portal intended for small and medium enterprises (SMEs) in Macedonia, which offers information from different business areas. The visitors can download documents and tools for all business areas, in one word it represents one-stop-shop for your business. The information presented are: news, guidelines, tools, documents, forms, trade fairs, events, business opportunities. On SEEbiz.net.mk owners of small and medium companies, entrepreneurs, consultants can find the information they need to start, maintain and develop their business.

classroom CODE

MICROSOFT COURSE

3938C

Updating Your Skills from Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 SP1

24

5047B

Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1

8

5051A

Monitoring and TroubleShooting Microsoft Exchange Server 2007

16

6421

Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure

40

6425

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

40

6418

Deploying Windows Server 2008

24

6430

Planning and Administering Windows Server 2008 Servers

40

6435

Designing a Windows Server 2008 Network Infrastructure

40

6436

Designing a Windows Server 2008 Active Directory Infrastructure and Services

40

Updating Your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008

40

6416

# CLASSES

Nextsense among the 200 most successful companies in Macedonia We are proud to announce that Nextsense is ranked among the 200 most successful companies in Macedonia in the 2008 edition of the publication “200 largest companies in Macedonia”, published by the Euro Business Center – Skopje. This is the 6th publication and it contains the largest and most successful companies in Macedonia, ranked by several financial indicators, gathered from authorized financial institutions in Republic of Macedonia.

Nextsense - sponsor of the MASIT 2009 Conference MASIT, the Macedonian ICT Chamber of Commerce is organizing the 7th SEEITA - 2nd SEE ICT Forum & 6th MASIT Open Days (and Nights) Conference. The conference will be held in Ohrid, in hotel Inex Gorica, from 18th to 20th of November, 2009. The conference has become a traditional event and every year it welcomes more than 180 participants from over 15 SE European countries. As a MASIT member Nextsense will take part in the organization of the conference, providing full support. Nextsense will be one of the main sponsors this year.

Doing Business, Kosovo Nextsense is very close to expanding its business on the territory of Kosovo. In the fourth quarter of 2009 Nextsense will officially open new offices in Kosovo. The new offices of the company will be located on the following address: Bajram Kelmendi Street No.34, loc.1 Prishtina

05 Nextsense at Microsoft Executive Partner Summit 2009

Nextsense at CeGD regional e-gov workshops

Nextsense as Microsoft Gold partner was presented by its CEO Vasko Kronevski on the 12th Annual Executive Partner Summit organized by Microsoft.

Nextsense supported series of seminars on eGovernment for Successful Regional Development in organization of Centre for eGovernance Development for SEE.

The Microsoft Executive Partner Summit (EPS) EMEA is an annual exclusive executive event designed to bring together Senior Executives from Microsoft and Microsoft's key partners from Europe, the Middle East and Africa for a 2.5 day, residential conference in Cannes, France.

Nextsense e-Government solutions were presented on workshops in Podgorica Montenegro, Belgrade - Serbia, Sarajevo Bosnia and Herzegovina, Tirana - Albania and Skopje – Macedonia.

Nextsense part of the international HR Conference In September 2009, The Macedonian HR Association held the first international HR Conference focusing on how HR contributes to the success of companies. Its main focus was on the future oriented values, the workforce planning, the carrier development and orientation, benefits and compensation, recruiting, followed by famous companies’ success stories. There were several well known experts in the HR Field, from Macedonia and abroad who were keynote speakers to the Conference, sharing their experiences and best practices. Nextsense also took part on this Conference both as participant and as contributor. For the purposes of the Conference, as well as for further development and operations, Nextsense had designed and launched the web site (www.mhra.mk) of the Macedonian HR Association.

Quality Assurance Certificates

1

Nextsense is dedicated to constant improvement of products and services quality. We manage to accomplish that with implementation of standards and best practices that will ensure consistency and standardization in everyday operations. That is why in July 2008 Nextsense became ISO 9001:2000 certified company, implementing the quality management system that refers to Information technology design, development, sales, education and support.

2

3

Because customer satisfaction is our focus we strive to improve the service management, by reaching an agreement for cooperation with IFC and the Bulgarian consulting company ITCE for implementation of the ISO/IEC 20000 standard and ITIL framework. ISO/IEC 20000 standard promotes the adoption of an integrated process approach for effectively deliver managed services to meet the business and customer requirements with use of ITIL (Information Technology Infrastructure Library) best practice for IT Service Management. In cooperation with GTZ, Nextsense started the process of IT Mark certification. ITMark is aimed specifically at SMEs and provides the software companies with means to enhance their business and improve information security management. It will also improve software development processes, in order for them to gain recognition for their level of capability through the ITMark certification.


News SEEbiz.net.mk On 09.10.2009 the new design of the business portal www.seebiz.net.mk was launched. The portal got new corporate and elegant look and is more user oriented and easier to navigate. SEEbiz.net is unique portal intended for small and medium enterprises (SMEs) in Macedonia, which offers information from different business areas. The visitors can download documents and tools for all business areas, in one word it represents one-stop-shop for your business. The information presented are: news, guidelines, tools, documents, forms, trade fairs, events, business opportunities. On SEEbiz.net.mk owners of small and medium companies, entrepreneurs, consultants can find the information they need to start, maintain and develop their business.

classroom CODE

MICROSOFT COURSE

3938C

Updating Your Skills from Microsoft Exchange Server 2000 or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 SP1

24

5047B

Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1

8

5051A

Monitoring and TroubleShooting Microsoft Exchange Server 2007

16

6421

Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure

40

6425

Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services

40

6418

Deploying Windows Server 2008

24

6430

Planning and Administering Windows Server 2008 Servers

40

6435

Designing a Windows Server 2008 Network Infrastructure

40

6436

Designing a Windows Server 2008 Active Directory Infrastructure and Services

40

Updating Your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008

40

6416

# CLASSES

Nextsense among the 200 most successful companies in Macedonia We are proud to announce that Nextsense is ranked among the 200 most successful companies in Macedonia in the 2008 edition of the publication “200 largest companies in Macedonia”, published by the Euro Business Center – Skopje. This is the 6th publication and it contains the largest and most successful companies in Macedonia, ranked by several financial indicators, gathered from authorized financial institutions in Republic of Macedonia.

Nextsense - sponsor of the MASIT 2009 Conference MASIT, the Macedonian ICT Chamber of Commerce is organizing the 7th SEEITA - 2nd SEE ICT Forum & 6th MASIT Open Days (and Nights) Conference. The conference will be held in Ohrid, in hotel Inex Gorica, from 18th to 20th of November, 2009. The conference has become a traditional event and every year it welcomes more than 180 participants from over 15 SE European countries. As a MASIT member Nextsense will take part in the organization of the conference, providing full support. Nextsense will be one of the main sponsors this year.

Doing Business, Kosovo Nextsense is very close to expanding its business on the territory of Kosovo. In the fourth quarter of 2009 Nextsense will officially open new offices in Kosovo. The new offices of the company will be located on the following address: Bajram Kelmendi Street No.34, loc.1 Prishtina

05 Nextsense at Microsoft Executive Partner Summit 2009

Nextsense at CeGD regional e-gov workshops

Nextsense as Microsoft Gold partner was presented by its CEO Vasko Kronevski on the 12th Annual Executive Partner Summit organized by Microsoft.

Nextsense supported series of seminars on eGovernment for Successful Regional Development in organization of Centre for eGovernance Development for SEE.

The Microsoft Executive Partner Summit (EPS) EMEA is an annual exclusive executive event designed to bring together Senior Executives from Microsoft and Microsoft's key partners from Europe, the Middle East and Africa for a 2.5 day, residential conference in Cannes, France.

Nextsense e-Government solutions were presented on workshops in Podgorica Montenegro, Belgrade - Serbia, Sarajevo Bosnia and Herzegovina, Tirana - Albania and Skopje – Macedonia.

Nextsense part of the international HR Conference In September 2009, The Macedonian HR Association held the first international HR Conference focusing on how HR contributes to the success of companies. Its main focus was on the future oriented values, the workforce planning, the carrier development and orientation, benefits and compensation, recruiting, followed by famous companies’ success stories. There were several well known experts in the HR Field, from Macedonia and abroad who were keynote speakers to the Conference, sharing their experiences and best practices. Nextsense also took part on this Conference both as participant and as contributor. For the purposes of the Conference, as well as for further development and operations, Nextsense had designed and launched the web site (www.mhra.mk) of the Macedonian HR Association.

Quality Assurance Certificates

1

Nextsense is dedicated to constant improvement of products and services quality. We manage to accomplish that with implementation of standards and best practices that will ensure consistency and standardization in everyday operations. That is why in July 2008 Nextsense became ISO 9001:2000 certified company, implementing the quality management system that refers to Information technology design, development, sales, education and support.

2

3

Because customer satisfaction is our focus we strive to improve the service management, by reaching an agreement for cooperation with IFC and the Bulgarian consulting company ITCE for implementation of the ISO/IEC 20000 standard and ITIL framework. ISO/IEC 20000 standard promotes the adoption of an integrated process approach for effectively deliver managed services to meet the business and customer requirements with use of ITIL (Information Technology Infrastructure Library) best practice for IT Service Management. In cooperation with GTZ, Nextsense started the process of IT Mark certification. ITMark is aimed specifically at SMEs and provides the software companies with means to enhance their business and improve information security management. It will also improve software development processes, in order for them to gain recognition for their level of capability through the ITMark certification.


What THEY said... On behalf of Symantec, I just wanted to say that we were delighted to see how many current and future customers attended our joint event in Ohrid. We had some great meetings with many of the customers and we hope that all of them see some benefit to their business, now or in the future, as a result of attending.

PHIL HARDY, Symantec Corporation

06

Regional Director, South Eastern Europe, Hungary and Romania

event

On September 22 and 23, 2009 with

Nextsense, Symantec,

together

organized

an

Enterprise day. The event took place in the most beautiful Macedonian town, Ohrid in the hotel Millenium Palace, and was organized

for

enterprise

customers

from

Macedonia, Albania and Kosovo.

With its great expertise and knowledge in designing and implementation of Symantec worldwide leading products for network protection, Nextsense identifies and analyses the clients’ business operations and needs in order to ensure the best multilayer infrastructure protection for its customers. Symantec as a global leader in providing security, storage and systems management solutions can reduce costs and complexity, allowing the companies to focus on critical business initiatives. We showed our corporate customers how Symantec provides solutions that will help their businesses to: • Protect, secure and manage information proactively

On behalf of Symantec I want to express my thanks for organizing the Enterprise Event in Ohrid, Macedonia on September 22 and 23. I cannot recall having participated in a better event in my +20 years in the IT industry. Nextsense managed to get the right customers at the right point in time to the right location. The expectations were set to the right level and I am proud to say that we exceeded them by far together. The Symantec Team on site was impressed by the number and quality of customers that came to the Enterprise Day from Macedonia, Kosovo and Albania. It is needless to say that the historic and lovely site at the Ohrid Lake was the perfect frame for this success. I personally was overwhelmed by the fact that we had a massively increased sales force as existing customers effectively endorsed their Symantec Solution to prospect customers during the event. The remarkable fact that most customers inquired multiple solutions to be offered clearly demonstrates how well our solutions have been positioned in the regional market by Nextsense and also represents a challenge to us and Nextsense in taking our business to the next level with Symantec Solutions that are new to the region such as SSIM, DLP and Altiris.

ROBERT PECANKA, Symantec Corporation Regional Manager Enterprise Channels, South Eastern Europe

• Respond to threats rapidly • Automate compliance processes • Lower cost and complexity During the Symantec Enterprise Day we have covered topics that we believe are very interesting and useful for each enterprise, like Data Loss Protection, Backup, Virtualization solutions, Archiving etc. We have also performed live product demonstrations, which provide a closer look of the key characteristics for the following products: Enterprise Vault, Backup Exec, Backup Exec System Recovery, Veritas VirtuaI Infrastructure, Critical System Protection and Web Gateway. for more info, conference materials and presentations please visit www.nextsense.com/SED2009 NEXTNEWS Oct-Dec 2009

NEXTNEWS Oct-Dec 2009


Symantec Conference What THEY said... On behalf of Symantec, I just wanted to say that we were delighted to see how many current and future customers attended our joint event in Ohrid. We had some great meetings with many of the customers and we hope that all of them see some benefit to their business, now or in the future, as a result of attending.

PHIL HARDY, Symantec Corporation

06

Regional Director, South Eastern Europe, Hungary and Romania

event

On September 22 and 23, 2009 with

Nextsense, Symantec,

together

organized

an

Enterprise day. The event took place in the most beautiful Macedonian town, Ohrid in the hotel Millenium Palace, and was organized

for

enterprise

customers

from

Macedonia, Albania and Kosovo.

With its great expertise and knowledge in designing and implementation of Symantec worldwide leading products for network protection, Nextsense identifies and analyses the clients’ business operations and needs in order to ensure the best multilayer infrastructure protection for its customers. Symantec as a global leader in providing security, storage and systems management solutions can reduce costs and complexity, allowing the companies to focus on critical business initiatives. We showed our corporate customers how Symantec provides solutions that will help their businesses to: • Protect, secure and manage information proactively

On behalf of Symantec I want to express my thanks for organizing the Enterprise Event in Ohrid, Macedonia on September 22 and 23. I cannot recall having participated in a better event in my +20 years in the IT industry. Nextsense managed to get the right customers at the right point in time to the right location. The expectations were set to the right level and I am proud to say that we exceeded them by far together. The Symantec Team on site was impressed by the number and quality of customers that came to the Enterprise Day from Macedonia, Kosovo and Albania. It is needless to say that the historic and lovely site at the Ohrid Lake was the perfect frame for this success. I personally was overwhelmed by the fact that we had a massively increased sales force as existing customers effectively endorsed their Symantec Solution to prospect customers during the event. The remarkable fact that most customers inquired multiple solutions to be offered clearly demonstrates how well our solutions have been positioned in the regional market by Nextsense and also represents a challenge to us and Nextsense in taking our business to the next level with Symantec Solutions that are new to the region such as SSIM, DLP and Altiris.

ROBERT PECANKA, Symantec Corporation Regional Manager Enterprise Channels, South Eastern Europe

• Respond to threats rapidly • Automate compliance processes • Lower cost and complexity During the Symantec Enterprise Day we have covered topics that we believe are very interesting and useful for each enterprise, like Data Loss Protection, Backup, Virtualization solutions, Archiving etc. We have also performed live product demonstrations, which provide a closer look of the key characteristics for the following products: Enterprise Vault, Backup Exec, Backup Exec System Recovery, Veritas VirtuaI Infrastructure, Critical System Protection and Web Gateway. for more info, conference materials and presentations please visit www.nextsense.com/SED2009 NEXTNEWS Oct-Dec 2009

NEXTNEWS Oct-Dec 2009


08

Symantec Enterprise Vault

event

Intelligent archiving • Enterprise archiving platform: Allows unstructured information from Microsoft Exchange and SharePoint, Lotus Domino, File Servers, IM platforms with APIs for additional content like databases, forensic images and SAP.

• Leader for five consequtive years

• Policy-based archiving: Automates the migration, storage and retention of unstructured information in accordance with IT policies while improving performance, reducing costs and simplifying management.

• Leader in a “The Forrester Wave: Message Archiving Software, Q1 2008” report

• .pst and .nsf Migration: Reduces storage, backup and help desk costs, controls data loss and ensures all email remains protected and compliant with corporate policies.

Manager Professional Services, Nextsense

2.

Symantec Enterprise Vault 8.0 ALEKSANDAR GELEVSKI,

3.

From Endpoint to Gateway: Effectively Secure Your Environment TRAJCE KOSKAROVSKI,

Senior System Engineer, Nextsense

Data Loss Prevention EREN SONMEZ, Symantec

5.

Secure and Well Managed Endpoints Altiris Client Management Suite SERGEY LISACHEV,

70 attendees at the conference

55 attendees from Macedonia

3

3

presenters from Nextsense presenters from Symantec

Symantec

6.

Symantec Solutions for the Virtualised Data Centre NOEL WINTER, Symantec

7. 8.

Mastering Storage Complexity NOEL WINTER, Symantec

Control Compliance Suite EREN SONMEZ, Symantec

NEXTNEWS Oct-Dec 2009

• Centralized administration and reporting: Single point of administration provides advanced reporting, monitoring, and diagnostics of the archive, helping to ensure consistent performance and availability.

SED in numbers

System Engineer, Security and Availability, Nextsense

4.

• Enterprise Vault wins MSExchange.org Readers' Choice Award 2005 for Exchange Archiving

• Intelligent Archiving: Give context and insight into what is archived filtering out non-critical information from the archive.

Themes covered: Running Backups on Budget, Protecting Your Data and the Bottom Line! DANIEL DANILOVSKI,

• Leader in a “Gartner 2009 Magic Quadrant for Email Archiving” report

• Electronic Discovery and Search: Proactive archiving reduces the costs associated with search and collection of electronic data by creating a centralized and indexed archive that can be searched on demand. for more info, conference materials and presentations please visit www.nextsense.com/SED2009

1.

product

GLOBAL AWARDS & REPORTS

PRODUCT HIGHLIGHTS

Symantec Conference

09

Up to 75% of your company’s intellectual property exists within email. Using market-proven architecture, Enterprise Vault™ 8.0 provides an intelligent approach to improving email management, reducing costs, and controlling your information risk. So your intellectual property remains your property.

E-MAIL ARCHIVING.

24 representatives from financial institutions

12

SYMANTEC IS

16

representatives from government institutions

representatives from telecom institutions

e-mail: sales@nextsense.com website: www.nextsense.com address: Partizanski Odredi 62, 1000 Skopje, Macedonia phone: +389 2 3075 111; fax: +389 2 3075 333; Nextsense - Symantec Gold Partner

NO.1 ARCHIVING PLATFORM IN MACEDONIA

NEXTSENSE REFERENCES . • Macedonian Telecommunications

• Assembly of the R. Macedonia • Alkaloid Skopje • Export and Credit Bank Skopje • Media Print Macedonia - MPM • Official Journal of R. Macedonia


08

Symantec Enterprise Vault

event

Intelligent archiving • Enterprise archiving platform: Allows unstructured information from Microsoft Exchange and SharePoint, Lotus Domino, File Servers, IM platforms with APIs for additional content like databases, forensic images and SAP.

• Leader for five consequtive years

• Policy-based archiving: Automates the migration, storage and retention of unstructured information in accordance with IT policies while improving performance, reducing costs and simplifying management.

• Leader in a “The Forrester Wave: Message Archiving Software, Q1 2008” report

• .pst and .nsf Migration: Reduces storage, backup and help desk costs, controls data loss and ensures all email remains protected and compliant with corporate policies.

Manager Professional Services, Nextsense

2.

Symantec Enterprise Vault 8.0 ALEKSANDAR GELEVSKI,

3.

From Endpoint to Gateway: Effectively Secure Your Environment TRAJCE KOSKAROVSKI,

Senior System Engineer, Nextsense

Data Loss Prevention EREN SONMEZ, Symantec

5.

Secure and Well Managed Endpoints Altiris Client Management Suite SERGEY LISACHEV,

70 attendees at the conference

55 attendees from Macedonia

3

3

presenters from Nextsense presenters from Symantec

Symantec

6.

Symantec Solutions for the Virtualised Data Centre NOEL WINTER, Symantec

7. 8.

Mastering Storage Complexity NOEL WINTER, Symantec

Control Compliance Suite EREN SONMEZ, Symantec

NEXTNEWS Oct-Dec 2009

• Centralized administration and reporting: Single point of administration provides advanced reporting, monitoring, and diagnostics of the archive, helping to ensure consistent performance and availability.

SED in numbers

System Engineer, Security and Availability, Nextsense

4.

• Enterprise Vault wins MSExchange.org Readers' Choice Award 2005 for Exchange Archiving

• Intelligent Archiving: Give context and insight into what is archived filtering out non-critical information from the archive.

Themes covered: Running Backups on Budget, Protecting Your Data and the Bottom Line! DANIEL DANILOVSKI,

• Leader in a “Gartner 2009 Magic Quadrant for Email Archiving” report

• Electronic Discovery and Search: Proactive archiving reduces the costs associated with search and collection of electronic data by creating a centralized and indexed archive that can be searched on demand. for more info, conference materials and presentations please visit www.nextsense.com/SED2009

1.

product

GLOBAL AWARDS & REPORTS

PRODUCT HIGHLIGHTS

Symantec Conference

09

Up to 75% of your company’s intellectual property exists within email. Using market-proven architecture, Enterprise Vault™ 8.0 provides an intelligent approach to improving email management, reducing costs, and controlling your information risk. So your intellectual property remains your property.

E-MAIL ARCHIVING.

24 representatives from financial institutions

12

SYMANTEC IS

16

representatives from government institutions

representatives from telecom institutions

e-mail: sales@nextsense.com website: www.nextsense.com address: Partizanski Odredi 62, 1000 Skopje, Macedonia phone: +389 2 3075 111; fax: +389 2 3075 333; Nextsense - Symantec Gold Partner

NO.1 ARCHIVING PLATFORM IN MACEDONIA

NEXTSENSE REFERENCES . • Macedonian Telecommunications

• Assembly of the R. Macedonia • Alkaloid Skopje • Export and Credit Bank Skopje • Media Print Macedonia - MPM • Official Journal of R. Macedonia


shopping.tim.com.mk The shopping portal shopping.tim.com.mk was launched in April 2009. The portal is a place where the entire product range from Tim Point’s offer can be purchased and it is based on the Nextsense e-commerce solution. Nextsense developed the integrated software solution for on-line shopping, including product catalogue and on-line payment system that were integrated into a well designed web portal. This first on-line shop is a place where the customers can find more than 2000 products from well-known and established brands. The entire product range is available 24/7 and can be purchased from every location via the best data and transaction security protocols.

UNIBank had an excellent cooperation with Nextsense on the joint projects regarding integrated credit card system for their clients. The system is efficient and delivers a flawless performance.

BILJANA DONOVSKA GECEVA Manager, CARDS Division, UNIBank

Tim Point promoted its first online shop where you can find more than two thousand products of top international brands. On the web portal: www.shopping.tim.com.mk you can order beverages, cosmetics, food and other items. “By launching the virtual shop, Tim Point accomplished its goal, which was planned for a long time. Tim Point is a company that believes in the advancement of the IT technology, and thus we implemented it in the business”, said the manager of Tim Point, Aleksandar Dermendziev at the presentation of the web page. He also said that the idea existed for more than 10 years, and in the last year they worked very hard to accomplish it. Tim Point is one of the first companies which enabled the citizens to shop online, offering a wide range of products, with the possibility to pay with credit cards issued in the country and abroad” - said Radovan Antic, IT Manager of Tim Point. This portal offers the citizens the privilege to make the shopping at a single location, in a fast, effortless and secure method. During the first month, free delivery was offered to the customers, carried out by Just in time delivery. The delivery of a product in Skopje shall take 3 hours at the most, and in Macedonia the delivery period is up to 24 hrs. The entire purchase is enabled by the processing system of Casys, while UNI Bank and IK Bank currently provide payment options with Master Card and Visa.

How to make your online customers happy?

Aleksandar Tokarev Chief Software Development Officer

Setting up an Internet store can be a challenging task. There are many examples where major retail stores in physical world with huge IT departments have failed in expanding their operations online. On the other hand, everybody has heard of amazon.com®, company founded in 1994 as online bookstore which became the world's biggest online store selling almost everything. So how can small or mid-sized Macedonian company launch a web store while maximizing its chances to make it lasting success and without putting at stake a small fortune? Here at Nextsense, we believe that we have a recipe for that.

11 project

Experience. Selling methods that work for you in the real world will not be necessarily applicable in "one-to-one" manner on your Web store. To ensure your success, our experienced staff will guide you through every step of the process, from initial planning to launching and operations phase. You'll have instant access to business knowledge accumulated during implementation of many successful e-commerce projects like exploringmacedonia.com, shopping.tim.com.mk, online ticketing solution for 2008 European Women's Handball Championship and other. To be happy, your online customer must have unique and pleasant shopping experience and our team of usability experts and graphic designers will advise you on the best practices in the field. Promotion of your new Web storefront will never be easier with the help of our Internet marketing experts which can bring targeted audience at your online shop.

Technology. Using the right technology plays a big part in the successful e-commerce strategy. You'll need to make decisions between security and ease of use, stability and flexibility and other challenging technology issues. With features like flexible product templates, catalog with unlimited categories, secure integration with various domestic and foreign payment processors, checkout, cart and order management tools, to name a few, Nextsense's e-commerce foundation will help you slash time to market of your Web shop. Based on Microsoft.NET® platform, our e-commerce foundation is constantly evolving and improving since it is driven by your needs. Since Nextsense owns the foundation it allows the development team, composed of Microsoft Certified Software Developers and Database Administrators, to easily adapt and expand its features and functionalities in a way that will make your web shop stand out from the crowd. Regardless of the type of back-end database or ERP system you use, or whether you use one or not, our e-commerce foundation and development team can provide the right set of tools for starting your online business.

So, when your opening an online store, your only focus should be to make your online customer happy. When they are happy, you'll be happy too. So are we, Nextsense, your e-commerce partner.

Being the national credit card transaction agency, we needed a partner for execution and testing of the integrated credit card systems. Nextsense proved to be the right partner as well as the very first client of Casys.

SANDRA TOMANOVIC Business Director, CaSys International

As one of the leading banks in our country, it was crucial for us to select the right partner for the integrated shopping solutions that we offer to our clients. Nextsense has clearly proven the right business partner.

VLADO CVETKOVSKI Manager, Cards Division, IK Bank

NEXTNEWS Oct-Dec 2009


shopping.tim.com.mk The shopping portal shopping.tim.com.mk was launched in April 2009. The portal is a place where the entire product range from Tim Point’s offer can be purchased and it is based on the Nextsense e-commerce solution. Nextsense developed the integrated software solution for on-line shopping, including product catalogue and on-line payment system that were integrated into a well designed web portal. This first on-line shop is a place where the customers can find more than 2000 products from well-known and established brands. The entire product range is available 24/7 and can be purchased from every location via the best data and transaction security protocols.

UNIBank had an excellent cooperation with Nextsense on the joint projects regarding integrated credit card system for their clients. The system is efficient and delivers a flawless performance.

BILJANA DONOVSKA GECEVA Manager, CARDS Division, UNIBank

Tim Point promoted its first online shop where you can find more than two thousand products of top international brands. On the web portal: www.shopping.tim.com.mk you can order beverages, cosmetics, food and other items. “By launching the virtual shop, Tim Point accomplished its goal, which was planned for a long time. Tim Point is a company that believes in the advancement of the IT technology, and thus we implemented it in the business”, said the manager of Tim Point, Aleksandar Dermendziev at the presentation of the web page. He also said that the idea existed for more than 10 years, and in the last year they worked very hard to accomplish it. Tim Point is one of the first companies which enabled the citizens to shop online, offering a wide range of products, with the possibility to pay with credit cards issued in the country and abroad” - said Radovan Antic, IT Manager of Tim Point. This portal offers the citizens the privilege to make the shopping at a single location, in a fast, effortless and secure method. During the first month, free delivery was offered to the customers, carried out by Just in time delivery. The delivery of a product in Skopje shall take 3 hours at the most, and in Macedonia the delivery period is up to 24 hrs. The entire purchase is enabled by the processing system of Casys, while UNI Bank and IK Bank currently provide payment options with Master Card and Visa.

How to make your online customers happy?

Aleksandar Tokarev Chief Software Development Officer

Setting up an Internet store can be a challenging task. There are many examples where major retail stores in physical world with huge IT departments have failed in expanding their operations online. On the other hand, everybody has heard of amazon.com®, company founded in 1994 as online bookstore which became the world's biggest online store selling almost everything. So how can small or mid-sized Macedonian company launch a web store while maximizing its chances to make it lasting success and without putting at stake a small fortune? Here at Nextsense, we believe that we have a recipe for that.

11 project

Experience. Selling methods that work for you in the real world will not be necessarily applicable in "one-to-one" manner on your Web store. To ensure your success, our experienced staff will guide you through every step of the process, from initial planning to launching and operations phase. You'll have instant access to business knowledge accumulated during implementation of many successful e-commerce projects like exploringmacedonia.com, shopping.tim.com.mk, online ticketing solution for 2008 European Women's Handball Championship and other. To be happy, your online customer must have unique and pleasant shopping experience and our team of usability experts and graphic designers will advise you on the best practices in the field. Promotion of your new Web storefront will never be easier with the help of our Internet marketing experts which can bring targeted audience at your online shop.

Technology. Using the right technology plays a big part in the successful e-commerce strategy. You'll need to make decisions between security and ease of use, stability and flexibility and other challenging technology issues. With features like flexible product templates, catalog with unlimited categories, secure integration with various domestic and foreign payment processors, checkout, cart and order management tools, to name a few, Nextsense's e-commerce foundation will help you slash time to market of your Web shop. Based on Microsoft.NET® platform, our e-commerce foundation is constantly evolving and improving since it is driven by your needs. Since Nextsense owns the foundation it allows the development team, composed of Microsoft Certified Software Developers and Database Administrators, to easily adapt and expand its features and functionalities in a way that will make your web shop stand out from the crowd. Regardless of the type of back-end database or ERP system you use, or whether you use one or not, our e-commerce foundation and development team can provide the right set of tools for starting your online business.

So, when your opening an online store, your only focus should be to make your online customer happy. When they are happy, you'll be happy too. So are we, Nextsense, your e-commerce partner.

Being the national credit card transaction agency, we needed a partner for execution and testing of the integrated credit card systems. Nextsense proved to be the right partner as well as the very first client of Casys.

SANDRA TOMANOVIC Business Director, CaSys International

As one of the leading banks in our country, it was crucial for us to select the right partner for the integrated shopping solutions that we offer to our clients. Nextsense has clearly proven the right business partner.

VLADO CVETKOVSKI Manager, Cards Division, IK Bank

NEXTNEWS Oct-Dec 2009


12 project

SMS Zone Parking The on-street parking in the center of Skopje was launched in August 2009. The project represents a new way of parking management in the city centre- zoning and payment with a mobile telephone.

How

it works?

The technology for this project’s realization is provided by Nextsense together with NOW!Innovations, one of the world’s leading digital permit and mobile payment solution providers for the parking and transport sectors. The system is fully authorized and supported by the local parking operator JP Gradski Parking -Skopje.

Simple for users, challenging for the IT solution.

Nextsense selected the system ParkNOW! as a platform for organizing the parking via mobile devices and electronic permits. Combining the knowledge of the mobile communications and the parking industry, the system enables flexible integration of technologies and easy processing of the most popular payment methods.

To start parking:

Experiences from other European countries were used for the realization of this project. The system was first introduced on the Belgian market by the city of Antwerp in 2004, but over time other European countries started to implement it. This system is also implemented for trial use in the USA and Great Britain. The platform is being continuously improved and its functions widened. The system is one of the very few 2nd generation platforms for parking organization by means of mobile communication and administration of electronic permissions. It combines deep understanding both of the mobile communication and the parking industry, and allows flexible integration of the technologies and easy processing of the most popular payment methods.

User: Sends SMS to 144144 with the name of the zone (A3). Within 2 seconds: The application ParkNOW! receives the SMS via mobile operator message centre. The application will confirm if the car can be parked in compliance with the parking policies and restriction lists. If the user did not specify car plate number, the last one will be used. The charge for the session will be calculated and appropriate response sent back to the user. User: Receives SMS that parking has started

Advantages for the city Advantages for the users • Convenience and ease of use • No need to use cash • Self-managing of the parking account, receiving reports • Ability to recharge the parking account anytime anywhere • When the parking time comes to an end, a reminder is received

• Transparent money flow due to increase of non-cash payments • Additional money for the city and state budgets which will be used for parking areas maintenance • The project doesn’t require the city to make capital expenditures • Online access to parking statistics • The best European experiences

To stop parking: User: Sends SMS to 144144 with S Within 2 seconds: The application ParkNOW! receives the SMS. The application checks the time stamp of the started parking session for the same MSISDN number, calculates the exact parking time, calculates the charge according the parking zone price list, checks the payment type for that user and if needed, forwards all data to the mobile operator with the information for charging, and the mobile operator charges the customer. The session will be stopped and appropriate response sent back to user. User: Receives the SMS with the parking amount.

NEXTNEWS Oct-Dec 2009


exploring bosnia.com The integrated Information and Communication Technology met the needs of the Tourism Center to:

Nextsense proudly announces the release of the new Tourism Portal for Bosnia and Herzegovina www.ExploringBosnia.com. It was established in January 2009 and immediately started operating as a one-stop shop that generates in-bound tourism, improves the competitiveness of BiH tourism companies in international markets, and serves tourists, especially international tourists, and business travelers visiting BosniaHerzegovina.

• become the most comprehensive source of online information and services for tourists seeking to visit BiH and for tour operators seeking to arrange tours to BiH for their clients

• serve as an online booking gateway for tourism service providers in BiH

Apart from offering various standard services Exploring Bosnia also offered several high value services that are currently not available at other sites including virtual tours, 360 views, e-mail marketing etc. Together with ExploringMacedonia, Nextsense applied the proven e-business practice once again , to establish a financially self-sustaining online Tourism Center that will use Technology for the services it offers customers. Our joint vison is for www.ExploringBosnia.com to become the highest rated online booking site for BiH as www.ExploringMacedonia.com is for Macedonia. Exploring Bosnia is aiming to be the leading private sector tourism site in terms of number of visitors, number of repeated visitors and that its reach will include local, regional, Diaspora and international tourists. Therefore, we are happy to invite you to be our guests, to explore our new tourism destination and experience a new level of proficiency.

• contribute to an increased volume of tourism services in BiH

• increase the competitiveness of the BiH tourism service providers in international markets

I’ve travelled the web, and there is no better site for information, inspiration and transaction than ExploringBosnia.com

RICHARD BANGS, msnbc.com contributor

WEB references webBuilder CMS based solutions

Internet solutions

www.nissan.com.mk

IK Bank

Hotel Bistra

Tim Point

www.tim.com.mk

Macedonian Chambers of Commerce

Ski Centar Mavrovo

IZIIS 14th European Conference

Parkovi i zelenilo

webBuilder CMS based solutions

Internet solutions

University for Tourism and Management

Nissan

www.utms.edu.mk InPress

www.inpress.mk JP Parking

www.gradskiparking.com.mk SeeBiz, redesign

www.seebiz.net.mk Macedonian HR Association

www.mhra.mk

www.14ecee.mk Credit 1

ww.credit1.com.mk Skopje Jazz Festival www.skopjejazzfest.com.mk

NBRM, redesign & upgrade

Soravia Resort Leasing 1 ETCetera


14

e-Parliament BENEFITS

project

e-Parliament In February 2009 the Assembly of the Republic of Macedonia promoted the new web site of the Assembly, www.sobranie.mk, and announced the implementation of the e-Parliament project as a new system for preparation and carrying out electronic sessions in the Parliament. This project is developed and implemented by Nextsense and it is the first project of such scope in the region. he past years have seen significant growth in the number of possibilities to enable parliamentary services with the help of information technologies. The potential for the IT to significantly enhance the way that individuals and parliamentary bodies conduct processes within Parliament is now more evident than ever before. The challenge for parliament is to continually embrace the opportunities that the information technology provides and ensure that citizen’s expectations are met, while ensuring program and cost effectiveness. Macedonian parliament has well documented and defined flow of work, processes and papers. Information technology can support different business processes in the parliament, including access to the information, delegating the work, exchanging the documents and connecting citizens with their MPs. The e-Parliament represents basis for transformation of the methods of operation of the Parliament as well as the way of thinking and behavior of the MPs and also improved the operations of the Parliament to a new and advanced level.

Improve the quality of services, communication and information within the Parliament by: • Active participation for every user from anywhere and at anytime • Improves performance by reducing time needed in legislative process • More mobile teleworking solution for the Members • Spread of Wireless solutions within the Buildings of the Parliament • Enabling transformation of the internal data sources into information available for the citizens • It contains Parliament Portal for information share • Reduces process complexity

Mission Give access to rich, contextual information to everyone involved in parliamentary processes: MPs, professionals, experts, media and citizens. Allow faster decision-making and lower bureaucracy through information systems that enable access to information to anyone, anywhere and on any device.

This solution covers the entire legislation process, facilitates preparation and holding of the sessions, providing high level of efficiency, cost-efficiency, mobility, transparency and responsibility in the process of preparation, implementation and the daily coordination of the decisions resulting from the legislation process of the Assembly of the Republic of Macedonia. At the same time it integrates the Assembly of the Republic of Macedonia and multiple institutions and processes into a distributed and orchestrated network that transformed legislation process from paper to paperless process. e-Parliament is the first Parliamentary information worker solution in the region (Macedonia, Kosovo, Albania, Montenegro, Bosnia & Herzegovina, Serbia).

Vision Achieve more transparent, cost-effective and faster processes in the Parliament with the implementation of information technologies.

We have saved up to 90% on paper, toner and time needed for printing legal documents. In the past, we were printing 350 copies of one legal document per day, and now we print 35. Nevertheless, I believe that the greatest benefit of this solution is that over time, it will help build a database, ensuring better procedure for adoption of new laws. It will serve the MPs, but also the Parliamentary services.

MANE NACEV, Manager of the IT Sector

World e-Parliament Conference 2009 We are pleased to announce that Nextsense will be part of the Macedonian delegation that will present the Macedonian e-Parliament system on the World e-Parliament Conference (http://www.ictparliament.org/wepc2009/index.htm). The World e-Parliament Conference is the annual forum of the community of parliaments addressing, from both the policy and technical perspectives, how the use of information and communication technology can help improve representation, transparency, accountability, openness, and effectiveness in the complex parliamentary environment. The World e-Parliament Conference 2009, will take place on 3, 4 and 5 November 2009 at the U.S. House of Representatives in Washington, D.C. The event is co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of Representatives and the Global Centre for ICT in Parliament and is intended to promote the effective use of modern technologies in legislatures. Around 400 participants will attend the World e-Parliament Conference 2009, representing parliamentary assemblies from around the world. The Macedonian delegation will be headed by Mr. Trajko Veljanoski, President of the Assembly of the Republic of Macedonia. On the conference, the Macedonian e-Parliament system will be presented by the Vice-president of Assembly of the Republic of Macedonia, Mr. Jani Makraduli. Nextsense will also be part of the Macedonian delegation as the company that developed the solution.

I can only salute Macedonia for achieving such a success. As an MP I'm a little bit jealous, because you have done things we haven't even reached. For instance, I'm not able to follow past debates on video link to see whether I was good or not or to see the performances of colleagues, he said, adding Macedonia as a younger state had surpassed those much older ones in the process.

LORD RICHARD BEST, British MP

Saves time and money in Parliament operations by eliminating inefficient practices and processes by: • Increasing efficiency of the members of the Parliament during preparation and holding of the plenary and working group sessions • Shortening the learning curve for Parliament officials (process driven) • Saving money by eliminating paper in the process of preparation and execution of plenary and working group sessions • Ensuring simple and flexible communication Parliament-Government and Parliament-Official Journal • Measuring of the efficiency of the work • Decreasing of the costs for preparation and holding of sessions achieving great savings • Warranting the process execution as to comply with the Rules of Procedures of the Parliament

Improves Parliament effectiveness in meeting the needs of its citizens by: • Enabling transparent citizen access • Improving transparency in the operation and accessibility of the Decisions to the public • Contributing to the reform of the public administration enabling accumulation of a “legislative knowledge/resources”

The system will also be beneficial for the citizens as they will be able to get more involved in the work of the Assembly. All the agendas, conclusions, transcripts, voting reports of the Parliament Sessions and working bodies will be published on the web site of the Assembly, and live streaming from the parliament sessions will be made possible.


14

e-Parliament BENEFITS

project

e-Parliament In February 2009 the Assembly of the Republic of Macedonia promoted the new web site of the Assembly, www.sobranie.mk, and announced the implementation of the e-Parliament project as a new system for preparation and carrying out electronic sessions in the Parliament. This project is developed and implemented by Nextsense and it is the first project of such scope in the region. he past years have seen significant growth in the number of possibilities to enable parliamentary services with the help of information technologies. The potential for the IT to significantly enhance the way that individuals and parliamentary bodies conduct processes within Parliament is now more evident than ever before. The challenge for parliament is to continually embrace the opportunities that the information technology provides and ensure that citizen’s expectations are met, while ensuring program and cost effectiveness. Macedonian parliament has well documented and defined flow of work, processes and papers. Information technology can support different business processes in the parliament, including access to the information, delegating the work, exchanging the documents and connecting citizens with their MPs. The e-Parliament represents basis for transformation of the methods of operation of the Parliament as well as the way of thinking and behavior of the MPs and also improved the operations of the Parliament to a new and advanced level.

Improve the quality of services, communication and information within the Parliament by: • Active participation for every user from anywhere and at anytime • Improves performance by reducing time needed in legislative process • More mobile teleworking solution for the Members • Spread of Wireless solutions within the Buildings of the Parliament • Enabling transformation of the internal data sources into information available for the citizens • It contains Parliament Portal for information share • Reduces process complexity

Mission Give access to rich, contextual information to everyone involved in parliamentary processes: MPs, professionals, experts, media and citizens. Allow faster decision-making and lower bureaucracy through information systems that enable access to information to anyone, anywhere and on any device.

This solution covers the entire legislation process, facilitates preparation and holding of the sessions, providing high level of efficiency, cost-efficiency, mobility, transparency and responsibility in the process of preparation, implementation and the daily coordination of the decisions resulting from the legislation process of the Assembly of the Republic of Macedonia. At the same time it integrates the Assembly of the Republic of Macedonia and multiple institutions and processes into a distributed and orchestrated network that transformed legislation process from paper to paperless process. e-Parliament is the first Parliamentary information worker solution in the region (Macedonia, Kosovo, Albania, Montenegro, Bosnia & Herzegovina, Serbia).

Vision Achieve more transparent, cost-effective and faster processes in the Parliament with the implementation of information technologies.

We have saved up to 90% on paper, toner and time needed for printing legal documents. In the past, we were printing 350 copies of one legal document per day, and now we print 35. Nevertheless, I believe that the greatest benefit of this solution is that over time, it will help build a database, ensuring better procedure for adoption of new laws. It will serve the MPs, but also the Parliamentary services.

MANE NACEV, Manager of the IT Sector

World e-Parliament Conference 2009 We are pleased to announce that Nextsense will be part of the Macedonian delegation that will present the Macedonian e-Parliament system on the World e-Parliament Conference (http://www.ictparliament.org/wepc2009/index.htm). The World e-Parliament Conference is the annual forum of the community of parliaments addressing, from both the policy and technical perspectives, how the use of information and communication technology can help improve representation, transparency, accountability, openness, and effectiveness in the complex parliamentary environment. The World e-Parliament Conference 2009, will take place on 3, 4 and 5 November 2009 at the U.S. House of Representatives in Washington, D.C. The event is co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of Representatives and the Global Centre for ICT in Parliament and is intended to promote the effective use of modern technologies in legislatures. Around 400 participants will attend the World e-Parliament Conference 2009, representing parliamentary assemblies from around the world. The Macedonian delegation will be headed by Mr. Trajko Veljanoski, President of the Assembly of the Republic of Macedonia. On the conference, the Macedonian e-Parliament system will be presented by the Vice-president of Assembly of the Republic of Macedonia, Mr. Jani Makraduli. Nextsense will also be part of the Macedonian delegation as the company that developed the solution.

I can only salute Macedonia for achieving such a success. As an MP I'm a little bit jealous, because you have done things we haven't even reached. For instance, I'm not able to follow past debates on video link to see whether I was good or not or to see the performances of colleagues, he said, adding Macedonia as a younger state had surpassed those much older ones in the process.

LORD RICHARD BEST, British MP

Saves time and money in Parliament operations by eliminating inefficient practices and processes by: • Increasing efficiency of the members of the Parliament during preparation and holding of the plenary and working group sessions • Shortening the learning curve for Parliament officials (process driven) • Saving money by eliminating paper in the process of preparation and execution of plenary and working group sessions • Ensuring simple and flexible communication Parliament-Government and Parliament-Official Journal • Measuring of the efficiency of the work • Decreasing of the costs for preparation and holding of sessions achieving great savings • Warranting the process execution as to comply with the Rules of Procedures of the Parliament

Improves Parliament effectiveness in meeting the needs of its citizens by: • Enabling transparent citizen access • Improving transparency in the operation and accessibility of the Decisions to the public • Contributing to the reform of the public administration enabling accumulation of a “legislative knowledge/resources”

The system will also be beneficial for the citizens as they will be able to get more involved in the work of the Assembly. All the agendas, conclusions, transcripts, voting reports of the Parliament Sessions and working bodies will be published on the web site of the Assembly, and live streaming from the parliament sessions will be made possible.


16 project

e-Cabinet facilitates customers with:

TECHNOLOGY

• Workflow process for preparation, approval, submission, reception desk

Government e-Cabinet

management and archiving of session materials

• Preparation of the Meeting Agenda, access to all materials and presenta

tion module • Publishing the Government Meetings agenda and conclusions to citizens of the Republic of Albania These capabilities result in easer process management, increased performance and enhanced capacity of government meetings.

The new Government “Berisha 2” is not wasting any time. They commenced with the

The first session began with e-Cabinet, meaning digital speed in this Cabinet. E-government means everything in the Sun’s zenith. This means that everything will be transparent, in all offices, agencies and cabinets. There is nothing and there can be nothing healthier than an administration of the Sun’s rays. E-government means profound and significant reforms that will create a new Albania in four years”

Sali Berisha, Prime Minister of Albania Press conference for promotion of e-Cabinet

session right after the solemn inauguration, which formally confirms the legitimacy of the new government. As soon as he exited the Presidential building, where he and the ministers took oaths to the President, in presence of the representatives of the institutions, the Prime Minister Sali Berisha opened the first session of the new Government, as it has been done since 2005...

Excerpts of 18 September 2009 http://lajme.shqiperia.com/media/artikull/iden/310759/titulli/Berishai-shtrin-Rames-doren-e-bashkepunimit

The eCabinet represents basis for transformation of the methods of operation of the Government as well as the way of thinking and behavior of the government officials and also improved the operations of the Government to a new and advanced level. With this solution the Government of the Republic of Albania prepares and holds the meetings, providing high level of efficiency, cost- efficiency, mobility, transparency and responsibility in the process of preparation, implementation and the daily coordination of the decisions resulting from the meetings of the Government of Republic of Albania. It integrates multiple government institutions and processes into a distributed and orchestrated process that transformed preparation and execution of the government’s meetings from paper to paperless process.

• Collaboration: Microsoft Office SharePoint Portal Server, with custom Web Parts • Information capture and validation: SharePoint WebPart pages with custom presentations Web Parts

Another element that became apparent on the yesterday’s session was the portable computers, one for each minister, including the Prime Minister, which will replace the dossiers for the drafts of the laws. Since the first session, the ministers shall not be overburdened with draft amendments and laws in hard copy, i.e. paper, but with lap-top computers connected in a network located in the assembly room... “Gradually, seeking interpretation of the Constitution, I’d prefer for the sessions of this Cabinet to be transparent for the public, in order for the public to address questions during the sessions for the topics that are discussed here”. This is one of the goals of e- government...

• Productivity applications: Microsoft Office Professional Edition - E-mail messaging client: Microsoft Office Outlook • Server Operating system: Windows Server Standard and Enterprise

KEY CHALENGES

• Achieving transparency of the Government's operations • Ensuring Significant reduction of costs for preparation of meetings documents

• Redefining and optimizing the process for document control and approval • Measuring and monitoring the Government’s performances • Increasing agility of the administration

SOLUTION

Vision The vision of this project is to implement effective solution for the Government of the Republic of Albania for which will provide high level of efficiency, cost- efficiency, mobility, transparency and responsibility in the process of preparation, implementation and the daily coordination of the decisions resulting from the meetings of the Council of Ministers.

• Enables preparation, approval and submittal of each electronic material • • • •

from the Ministries to the Government Ensures Electronic material archiving Documents the meetings of the Council of Ministers Enables publishing of the Decisions of the Meetings on the Internet portal of the Government Provides monitoring of the efficiency and cost - effectiveness of the Government in each of the previous phases

BENEFITS

• eCabinet also improves access to and the quality of services,

• Directory service: Microsoft Active Directory as a directory service • Database: Microsoft SQL Server • Mail server: Microsoft Exchange Server • Firewall and Proxy: Microsoft ISA Server • Microsoft ASP.NET • Microsoft .NET Framework • Microsoft Internet Information Services • Microsoft .NET EnterpriseServices / Component Services • Microsoft Message Queuing Services

communication and information within government

• eCabinet saves time and money in government operations by eliminating inefficient practices and processes • eCabinet improves a national government's effectiveness in meeting the needs of its citizens

• Microsoft Certificate Services (PKI) • Microsoft Clustering Services • Microsoft Network Load Balancing • Microsoft Reporting Services

The innovative e-Cabinet solution has already been successfully implemented and delivers an impeccable performance in: • The Council of Ministers of the Republic of Albania, since September 2009 • The Government of the Republic of Macedonia, since May 2006

NEXTNEWS Oct-Dec 2009

Using state-of-the-art technology based on the most current industry standards, the eCabinet is open, scalable, reliable and fault tolerant for all critical services, secure and user-centric. Also, with government documents security in mind, multi-layered defense in depth security approach was implemented to achieve best level of protection for this solution.

• ATLAS/AJAX • XML, XSD, XSLT, SOAP, WSE


16 project

e-Cabinet facilitates customers with:

TECHNOLOGY

• Workflow process for preparation, approval, submission, reception desk

Government e-Cabinet

management and archiving of session materials

• Preparation of the Meeting Agenda, access to all materials and presenta

tion module • Publishing the Government Meetings agenda and conclusions to citizens of the Republic of Albania These capabilities result in easer process management, increased performance and enhanced capacity of government meetings.

The new Government “Berisha 2” is not wasting any time. They commenced with the

The first session began with e-Cabinet, meaning digital speed in this Cabinet. E-government means everything in the Sun’s zenith. This means that everything will be transparent, in all offices, agencies and cabinets. There is nothing and there can be nothing healthier than an administration of the Sun’s rays. E-government means profound and significant reforms that will create a new Albania in four years”

Sali Berisha, Prime Minister of Albania Press conference for promotion of e-Cabinet

session right after the solemn inauguration, which formally confirms the legitimacy of the new government. As soon as he exited the Presidential building, where he and the ministers took oaths to the President, in presence of the representatives of the institutions, the Prime Minister Sali Berisha opened the first session of the new Government, as it has been done since 2005...

Excerpts of 18 September 2009 http://lajme.shqiperia.com/media/artikull/iden/310759/titulli/Berishai-shtrin-Rames-doren-e-bashkepunimit

The eCabinet represents basis for transformation of the methods of operation of the Government as well as the way of thinking and behavior of the government officials and also improved the operations of the Government to a new and advanced level. With this solution the Government of the Republic of Albania prepares and holds the meetings, providing high level of efficiency, cost- efficiency, mobility, transparency and responsibility in the process of preparation, implementation and the daily coordination of the decisions resulting from the meetings of the Government of Republic of Albania. It integrates multiple government institutions and processes into a distributed and orchestrated process that transformed preparation and execution of the government’s meetings from paper to paperless process.

• Collaboration: Microsoft Office SharePoint Portal Server, with custom Web Parts • Information capture and validation: SharePoint WebPart pages with custom presentations Web Parts

Another element that became apparent on the yesterday’s session was the portable computers, one for each minister, including the Prime Minister, which will replace the dossiers for the drafts of the laws. Since the first session, the ministers shall not be overburdened with draft amendments and laws in hard copy, i.e. paper, but with lap-top computers connected in a network located in the assembly room... “Gradually, seeking interpretation of the Constitution, I’d prefer for the sessions of this Cabinet to be transparent for the public, in order for the public to address questions during the sessions for the topics that are discussed here”. This is one of the goals of e- government...

• Productivity applications: Microsoft Office Professional Edition - E-mail messaging client: Microsoft Office Outlook • Server Operating system: Windows Server Standard and Enterprise

KEY CHALENGES

• Achieving transparency of the Government's operations • Ensuring Significant reduction of costs for preparation of meetings documents

• Redefining and optimizing the process for document control and approval • Measuring and monitoring the Government’s performances • Increasing agility of the administration

SOLUTION

Vision The vision of this project is to implement effective solution for the Government of the Republic of Albania for which will provide high level of efficiency, cost- efficiency, mobility, transparency and responsibility in the process of preparation, implementation and the daily coordination of the decisions resulting from the meetings of the Council of Ministers.

• Enables preparation, approval and submittal of each electronic material • • • •

from the Ministries to the Government Ensures Electronic material archiving Documents the meetings of the Council of Ministers Enables publishing of the Decisions of the Meetings on the Internet portal of the Government Provides monitoring of the efficiency and cost - effectiveness of the Government in each of the previous phases

BENEFITS

• eCabinet also improves access to and the quality of services,

• Directory service: Microsoft Active Directory as a directory service • Database: Microsoft SQL Server • Mail server: Microsoft Exchange Server • Firewall and Proxy: Microsoft ISA Server • Microsoft ASP.NET • Microsoft .NET Framework • Microsoft Internet Information Services • Microsoft .NET EnterpriseServices / Component Services • Microsoft Message Queuing Services

communication and information within government

• eCabinet saves time and money in government operations by eliminating inefficient practices and processes • eCabinet improves a national government's effectiveness in meeting the needs of its citizens

• Microsoft Certificate Services (PKI) • Microsoft Clustering Services • Microsoft Network Load Balancing • Microsoft Reporting Services

The innovative e-Cabinet solution has already been successfully implemented and delivers an impeccable performance in: • The Council of Ministers of the Republic of Albania, since September 2009 • The Government of the Republic of Macedonia, since May 2006

NEXTNEWS Oct-Dec 2009

Using state-of-the-art technology based on the most current industry standards, the eCabinet is open, scalable, reliable and fault tolerant for all critical services, secure and user-centric. Also, with government documents security in mind, multi-layered defense in depth security approach was implemented to achieve best level of protection for this solution.

• ATLAS/AJAX • XML, XSD, XSLT, SOAP, WSE


18 product

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A OR AB

Multi-language Support Multi-currency Support Multi-tenancy Smart Search Multi-stage Workflows Metadata Application Programmer Interface Support for SQL Mirroring Clustering and Load Balancing Internet Facing Deployment Presence Management Resource Center Advanced Relationship Modeling Advanced Diagnostics Portable Application Model Duplicate Detection Data Import Wizard Windows Workflow Foundation Workflow Wizard Promote E-mail to Lead Promote E-mail to Case Web Mail Merge Reporting Wizard Scheduled Reporting Offline Reporting Smart Navigation Offline Customizations Smart Tracking

Nextsense acquired the Microsoft Business Solutions competency as a Microsoft Gold Certified Partner that implements business-management solutions with proven proficiency in deploying Microsoft Dynamics and related applications. The Microsoft Business Solutions competency provides Nextsense with a unique opportunity to develop a trusted advisor relationship with its customers. With this competence Nextsense distinguishes itself from it’s competitors regarding managing the business processes and the relationship with the clients. Regardless of the size of organization or the market segments we serve, the Microsoft Business Solutions competency helps us to differentiate our customers’ financial, supply chain management, and customer relationship management (CRM) capabilities with the Microsoft business-management solutions. This differentiation helps our customers to identify Nextsense as a solution partner with the necessary resources to match their needs. As a part of Microsoft Business Solutions competency, Nextsense has obtained the CRM Dynamics competency as a result of successfully implementations of business solutions to a lot of Macedonian companies. By implementing the CRM solution the companies are able to respond to their customers’ requirements effectively and in a timely manner, to increase their competitiveness and to open new market opportunities as well.

CRM 4.0

OPER

New Features in Microsoft Dynamics CRM 4.0 include…

Microsoft Business Solutions Competency

Integrated partners

As modern company that practices modern way of work, we need modern technologies that provide maximum system flexibility, with one purpose only-to meet our client’s requirements. The possibilities of the integrated solution implemented by Nextsense, Windows Small Business Server 2003 and Microsoft CRM, completely met all of our business’ needs. ILIJA PSALTIROV, General Manager

Because it is built using reliable industry-standard technology, Microsoft Dynamics CRM easily adapts, grows, and scales right along with your business. Native Microsoft Office Outlook® experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a fast return on investment. Microsoft Dynamics CRM 4.0 provides a host of new features, enhancements, and capabilities that can empower your entire organization. The improvements in Microsoft Dynamics CRM 4.0 enable your organization to: • • • • • • • • • •

Enhance Usability Streamline Business Processes Report with Ease Manage Data Intelligently Align Business and Technology Support Global Business Requirements Effectively Manage CRM Improve Management Efficiency Deliver Availability, Performance, and Scalability Quickly Develop, Innovate, and Deploy

If you want to build long lasting relationships with your clients and make them your business partners, Nextsense is the expert that can help you with the implementation, deployment, customization, or maintenance of Microsoft Dynamics CRM.

NEXTNEWS Oct-Dec 2009

Windows Small Business Server and Microsoft CRM implemented by Nextsense for IDEA PLUS is a winning combination. With this one integrated infrastructure, we have increased the safety, flexibility and system availability in one step, and at the same time we have maximized our employee’s productivity. In this way we have increased the time we can commit to our clients improving the quality of our relationship, the services and satisfaction provided to our clients. FILIP PETRESKI, General Manager

NEXTNEWS Oct-Dec 2009


18 product

Power your business growth with Microsoft Dynamics CRM 4.0. This highly flexible customer relationship management (CRM) system gives users the ability to create a holistic view of each customer, from initial contact through post sales and service. Microsoft Dynamics CRM business software also provides the Power of Choice to make it easy for you to evolve your business unencumbered by technology limitations.

A

RM LC

CO L

AT IO

N

Efficient employees

Satisfied customers

SALES

SUPPORT

MARKETING Informed management

M ANA LYTICAL CR

Our Client’s Testimonials

TIVE CRM

… and many more!

Microsoft Dynamics CRM 4.0 provides fast, flexible and familiar business software that gives worldwide organizations the applications and tools they need to improve marketing, sales, and customer service efficiency and effectiveness.

A OR AB

Multi-language Support Multi-currency Support Multi-tenancy Smart Search Multi-stage Workflows Metadata Application Programmer Interface Support for SQL Mirroring Clustering and Load Balancing Internet Facing Deployment Presence Management Resource Center Advanced Relationship Modeling Advanced Diagnostics Portable Application Model Duplicate Detection Data Import Wizard Windows Workflow Foundation Workflow Wizard Promote E-mail to Lead Promote E-mail to Case Web Mail Merge Reporting Wizard Scheduled Reporting Offline Reporting Smart Navigation Offline Customizations Smart Tracking

Nextsense acquired the Microsoft Business Solutions competency as a Microsoft Gold Certified Partner that implements business-management solutions with proven proficiency in deploying Microsoft Dynamics and related applications. The Microsoft Business Solutions competency provides Nextsense with a unique opportunity to develop a trusted advisor relationship with its customers. With this competence Nextsense distinguishes itself from it’s competitors regarding managing the business processes and the relationship with the clients. Regardless of the size of organization or the market segments we serve, the Microsoft Business Solutions competency helps us to differentiate our customers’ financial, supply chain management, and customer relationship management (CRM) capabilities with the Microsoft business-management solutions. This differentiation helps our customers to identify Nextsense as a solution partner with the necessary resources to match their needs. As a part of Microsoft Business Solutions competency, Nextsense has obtained the CRM Dynamics competency as a result of successfully implementations of business solutions to a lot of Macedonian companies. By implementing the CRM solution the companies are able to respond to their customers’ requirements effectively and in a timely manner, to increase their competitiveness and to open new market opportunities as well.

CRM 4.0

OPER

New Features in Microsoft Dynamics CRM 4.0 include…

Microsoft Business Solutions Competency

Integrated partners

As modern company that practices modern way of work, we need modern technologies that provide maximum system flexibility, with one purpose only-to meet our client’s requirements. The possibilities of the integrated solution implemented by Nextsense, Windows Small Business Server 2003 and Microsoft CRM, completely met all of our business’ needs. ILIJA PSALTIROV, General Manager

Because it is built using reliable industry-standard technology, Microsoft Dynamics CRM easily adapts, grows, and scales right along with your business. Native Microsoft Office Outlook® experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a fast return on investment. Microsoft Dynamics CRM 4.0 provides a host of new features, enhancements, and capabilities that can empower your entire organization. The improvements in Microsoft Dynamics CRM 4.0 enable your organization to: • • • • • • • • • •

Enhance Usability Streamline Business Processes Report with Ease Manage Data Intelligently Align Business and Technology Support Global Business Requirements Effectively Manage CRM Improve Management Efficiency Deliver Availability, Performance, and Scalability Quickly Develop, Innovate, and Deploy

If you want to build long lasting relationships with your clients and make them your business partners, Nextsense is the expert that can help you with the implementation, deployment, customization, or maintenance of Microsoft Dynamics CRM.

NEXTNEWS Oct-Dec 2009

Windows Small Business Server and Microsoft CRM implemented by Nextsense for IDEA PLUS is a winning combination. With this one integrated infrastructure, we have increased the safety, flexibility and system availability in one step, and at the same time we have maximized our employee’s productivity. In this way we have increased the time we can commit to our clients improving the quality of our relationship, the services and satisfaction provided to our clients. FILIP PETRESKI, General Manager

NEXTNEWS Oct-Dec 2009


20 product Windows Essential Business Server 2008 is an enterprise-class server solution designed and priced for midsize businesses. Windows Essential Business Server 2008 provides a unified Administration Console to manage an integrated IT infrastructure with the latest versions of management, messaging, and security server technologies.

By helping to improve IT

manageability and reliability, Windows Essential Business Server 2008 turns a midsize IT infrastructure into a strategic asset, boosting productivity and growth.

Windows Essential Business Server 2008 is an integrated and affordable solution that offers the

1.Designed and Priced for

Microsoft software that midsize businesses require - preconfigured, integrated, and manageable

Midsize Businesses

Microsoft technologies that midsize businesses use most frequently are combined into one integrated server solution. Get increased productivity at a price well below other stand-alone products.

2.Less Complexity, More Control

Automate routine tasks, and proactively manage your IT environment; all from a single point of access.

from a single administrative console, and at a significant discount compared to stand-alone

Multiply your

products.

! R E W O P

3. Integrated and Predictable Platform Increased predictability and reliability in a system built on best practices and streamlined processes make this an ideal platform for midsize businesses.

Today’s small and midsize businesses have many of the same needs as large companies security, up-to-date technology, and remote capabilities — but typically, enterprise products are too complex and costly for smaller entities, and require large staffs and expertise to manage them.

of family e a ns is rcom Solutio to help ove r he e v r e plify t ed l S n im ia ig s t s n t e e a d th ver Ess ftware of ser e ations wsÂŽ o v o s e o d s r n u in e in W rv n nd provid ted se ased o agement, a tions lu nd o integra allenges. B n S a r oney a g m erve ch m in S e o d l s g n e ia n a t h o t n e s Esse ment, ing tim deploy gy, Window ructure, sav lo st y. techno rated IT infra productivit g g in e s t crea an in antly in signific

www.multiplyyourpower.com NEXTNEWS Oct-Dec 2009

NEXTNEWS Oct-Dec 2009


20 product Windows Essential Business Server 2008 is an enterprise-class server solution designed and priced for midsize businesses. Windows Essential Business Server 2008 provides a unified Administration Console to manage an integrated IT infrastructure with the latest versions of management, messaging, and security server technologies.

By helping to improve IT

manageability and reliability, Windows Essential Business Server 2008 turns a midsize IT infrastructure into a strategic asset, boosting productivity and growth.

Windows Essential Business Server 2008 is an integrated and affordable solution that offers the

1.Designed and Priced for

Microsoft software that midsize businesses require - preconfigured, integrated, and manageable

Midsize Businesses

Microsoft technologies that midsize businesses use most frequently are combined into one integrated server solution. Get increased productivity at a price well below other stand-alone products.

2.Less Complexity, More Control

Automate routine tasks, and proactively manage your IT environment; all from a single point of access.

from a single administrative console, and at a significant discount compared to stand-alone

Multiply your

products.

! R E W O P

3. Integrated and Predictable Platform Increased predictability and reliability in a system built on best practices and streamlined processes make this an ideal platform for midsize businesses.

Today’s small and midsize businesses have many of the same needs as large companies security, up-to-date technology, and remote capabilities — but typically, enterprise products are too complex and costly for smaller entities, and require large staffs and expertise to manage them.

of family e a ns is rcom Solutio to help ove r he e v r e plify t ed l S n im ia ig s t s n t e e a d th ver Ess ftware of ser e ations wsÂŽ o v o s e o d s r n u in e in W rv n nd provid ted se ased o agement, a tions lu nd o integra allenges. B n S a r oney a g m erve ch m in S e o d l s g n e ia n a t h o t n e s Esse ment, ing tim deploy gy, Window ructure, sav lo st y. techno rated IT infra productivit g g in e s t crea an in antly in signific

www.multiplyyourpower.com NEXTNEWS Oct-Dec 2009

NEXTNEWS Oct-Dec 2009


23 about

New competency:

Licensing Solutions

Acquiring and managing software licenses can be complex and daunting for every company. With its proven expertise in designing or implementing licensing solutions Nextsense can make this process effortless.

Competencies & Specializations Advanced Infrastructure Solutions

Active Directory and Identity Management Exchange Migration and Deployment

Custom Development Solutions Web Development

Information Worker Solutions Learning Solutions Licensing Solutions License Delivery

Due to its expertise and experience in providing licensing solutions to its customers Nextsense has recently obtained a new Microsoft competency, The Licensing Solutions competency with a License delivery specialization.

Microsoft Business Solutions Microsoft Dynamics CRM

Designing and implementing technology solutions is beneficial for the customers and can save them time and money. However, if the provided effective, low-cost solution is incorrectly licensed, the value of the solution can be greatly diminished.

Mobility Solutions Networking Infrastructure Solutions

As a Gold Certified Microsoft partner Nextsense has distinguished itself by its capability to deliver licensing solutions - a skill that the customers often regard as equal to technological capabilities. Providing accurate licensing advice helps our customers save money while building lasting customer relationships.

LICENSE DELIVERY SPECIALIZATION Microsoft Volume Licensing represents the “How-to-Buy” component of the sales cycle. Partners in the License Delivery specialization have proven expertise in assessing, recommending, and distributing Volume Licensing solutions for Microsoft technology—solutions that meet the needs of small, midsize, and enterprise customers. Obtaining the License Delivery, Nextsense managed to differentiate itself as a company that helps its customers to simplify their licensing decisions and realize the greatest value from the software investments. This way we have become a trusted advisor, who provides consistent and accurate licensing solutions that fit the customers’ needs.

SIMPLICITY AFFORDABILITY VALUE

}

MVLS

Microsoft® Volume Licensing offers customized programs to help businesses manage the purchase of software licenses. Tailored for different organization type, size and purchasing preferences, Microsoft Volume Licensing programs provide flexible and affordable solutions that were created to help you manage your licenses. The Volume Licensing Programs offer many benefits, including:

SIMPLICITY.

AFFORDABILITY. All Open Programs offer flexible payment options so your company can stretch its software procurement budgets further than retail license purchase options.

VALUE.

NEXTNEWS Oct-Dec 2009

Infrastructure Security

As a Microsoft Gold Certified Partner and a company that possesses License Delivery Competency Nextsense has significant experience in realizing a large number of projects in the field of optimization of the necessary licenses for its clients, a selection of the most optimal licensing model and care for complete use of the benefits of Microsoft licenses. Tracking software use to ensure legal compliancy Deploying updates and new versions, especially on desktop PCs Organizing software license purchasing through centralized purchasing practices Save money and make best financial arrangement for software deployment

Microsoft Software Assurance is a comprehensive offering that helps companies extend the value of software investment. More than just maintenance, Software Assurance is a complete solution that delivers both software and services to bring more value to your business. Software Assurance combines a broad range of benefits into one program to help organizations deploy, manage, and migrate software.

Nextsense will help you assign and receive Software Assurance benefits.

Start using licensed products as soon as your order is placed through the Volume Licensing model.

Manage licenses easily and conveniently through Microsoft Volume Licensing Service Center (VLSC).

Security Solutions

the

New version rights Step Up License Availability Spread payments Packaged Services Desktop Deployment Planning Services SharePoint® Deployment Planning Services Exchange Deployment Planning Services Business Value Planning Services Training Vouchers

E-Learning Home Use Program Microsoft Desktop Optimization Pack Employee Purchase Program (EPP) Enterprise Source Licensing Program 24x7 Problem Resolution Support TechNet Benefits for Software Assurance Cold Backups for Disaster Recovery Extended Hotfix Support Windows Fundamentals for Legacy PCs

NEXTNEWS Oct-Dec 2009


23 about

Acquiring and managing software licenses can be complex and daunting for every company. With its proven expertise in designing or implementing licensing solutions Nextsense can make this process effortless.

Competencies & Specializations Advanced Infrastructure Solutions

Active Directory and Identity Management Exchange Migration and Deployment

Custom Development Solutions Web Development

Information Worker Solutions Learning Solutions Licensing Solutions License Delivery

Due to its expertise and experience in providing licensing solutions to its customers Nextsense has recently obtained a new Microsoft competency, The Licensing Solutions competency with a License delivery specialization.

Microsoft Business Solutions Microsoft Dynamics CRM

Designing and implementing technology solutions is beneficial for the customers and can save them time and money. However, if the provided effective, low-cost solution is incorrectly licensed, the value of the solution can be greatly diminished.

Mobility Solutions Networking Infrastructure Solutions

As a Gold Certified Microsoft partner Nextsense has distinguished itself by its capability to deliver licensing solutions - a skill that the customers often regard as equal to technological capabilities. Providing accurate licensing advice helps our customers save money while building lasting customer relationships.

Infrastructure Security

As a Microsoft Gold Certified Partner and a company that possesses License Delivery Competency Nextsense has significant experience in realizing a large number of projects in the field of optimization of the necessary licenses for its clients, a selection of the most optimal licensing model and care for complete use of the benefits of Microsoft licenses.

Microsoft Volume Licensing represents the “How-to-Buy” component of the sales cycle. Partners in the License Delivery specialization have proven expertise in assessing, recommending, and distributing Volume Licensing solutions for Microsoft technology—solutions that meet the needs of small, midsize, and enterprise customers. Obtaining the License Delivery, Nextsense managed to differentiate itself as a company that helps its customers to simplify their licensing decisions and realize the greatest value from the software investments. This way we have become a trusted advisor, who provides consistent and accurate licensing solutions that fit the customers’ needs.

Security Solutions

• • • •

Microsoft® Volume Licensing offers customized programs to help businesses manage the purchase of software licenses. Tailored for different organization type, size and purchasing preferences, Microsoft Volume Licensing programs provide flexible and affordable solutions that were created to help you manage your licenses. The Volume Licensing Programs offer many benefits, including:

Tracking software use to ensure legal compliancy Deploying updates and new versions, especially on desktop PCs Organizing software license purchasing through centralized purchasing practices Save money and make best financial arrangement for software deployment

SOFTWARE ASSURANCE Microsoft Software Assurance is a comprehensive offering that helps companies extend the value of software investment. More than just maintenance, Software Assurance is a complete solution that delivers both software and services to bring more value to your business. Software Assurance combines a broad range of benefits into one program to help organizations deploy, manage, and migrate software.

Nextsense will help you assign and receive Software Assurance benefits. Start using licensed products as soon as your order is placed through the Volume Licensing model.

All Open Programs offer flexible payment options so your company can stretch its software procurement budgets further than retail license purchase options.

Manage licenses easily and conveniently through Microsoft Volume Licensing Service Center (VLSC).

NEXTNEWS Oct-Dec 2009

the

• • • • • • • • •

New version rights Step Up License Availability Spread payments Packaged Services Desktop Deployment Planning Services SharePoint® Deployment Planning Services Exchange Deployment Planning Services Business Value Planning Services Training Vouchers

• • • • • • • • • •

E-Learning Home Use Program Microsoft Desktop Optimization Pack Employee Purchase Program (EPP) Enterprise Source Licensing Program 24x7 Problem Resolution Support TechNet Benefits for Software Assurance Cold Backups for Disaster Recovery Extended Hotfix Support Windows Fundamentals for Legacy PCs

NEXTNEWS Oct-Dec 2009


24 product

Evolved for the modern enterprise Windows 7 Enterprise is the most advanced Windows operating system for business PCs, designed to meet the evolving needs of the users and IT professionals in your organization - both in and out of the office. With exclusive features and benefits, Windows 7 Enterprise drives lower total cost of ownership by helping your users stay productive anywhere, enhancing security and control, and simplifying PC management across your organization.

Microsoft

Windows 7 Key investments in Windows 7 Make users productive anywhere

Enhance security and control

Streamline PC management

Employees can work with fewer interruptions

Windows 7 helps deliver increased flexibility

Whether IT professionals manage and

because Windows 7 delivers solid performance

with

deploy

and reliability from day one. With DirectAccess,

Organizations can worry less about sensitive

environments, Windows 7 makes the job

mobile users can simply and more securely access

data on lost laptops or USB drives because, in

easier. Advanced image management and

corporate resources when out of the office.

addition to protecting internal hard disks,

deployment tools enable IT professionals to

BranchCache makes users in branch offices with

Windows BitLocker Drive Encryption encrypts

add,

slow connections more productive by speeding

external thumb drives and hard disks with

language packs, and updates, and push

access to frequently accessed files and Web pages.

BitLocker to Go, and provides recovery keys so

those system images to desktops using less

that the data is accessible when needed. For

network bandwidth. New scripting and

enterprises that demand the highest levels of

automation capabilities based on Windows

compliance, IT professionals can use new

PowerShell

application-blocking tools in AppLocker to

managing and troubleshooting computers.

dictate which applications can run on user

For enterprises making the leap to client

computers, providing yet another way to limit

virtualization, Windows 7 helps you more

the risk of malicious software.

easily maintain virtual machine images with

securing

computers

and

data.

desktops,

remove,

2.0

and

laptops,

report

reduce

the

or

on

virtual

drivers,

costs

of

the same tools used for physical images and

Migrations of existing computers have been up to 75 percent faster than in the past. It will ultimately be 70 percent less expensive for us to upgrade to Windows 7 than previous systems because we can use existing hardware and reduce staff time necessary to handle the process.

Doug Miller Practice Architect

NEXTNEWS Oct-Dec 2009

provide a richer user experience over remote connections.


25 product

In a time when your organization requires its communication tools to be cost-effective and flexible, Microsoft Exchange Server 2010 enables you to achieve new levels of reliability and performance by delivering features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater business mobility.

Microsoft Exchange 2010

is here! Daniel Danilovski Manager, Professional Services

The latest release of Exchange can help you achieve better business outcomes while controlling

Nextsense Exchange services

the costs of deployment, administration, and compliance. Exchange delivers the widest range of deployment options, integrated information leakage protection, and advanced compliance

Nextsense as Microsoft Gold Certified Partner

capabilities, that combine to form the best messaging and collaboration solution available.

with competency in Messaging provides

Microsoft Exchange, the cornerstone of Microsoft’s unified communications solution, has long

Exchange services for enterprises of all sizes

been the choice of organizations like yours to enable rich and productive collaboration among

for the past 9 years. These services include:

its users.

• Design Exchange architecture based on company needs • Perform capacity planning • Deploy Exchange infrastructure

There are many reasons why to deploy and upgrade Exchange 2010, and we will mention only few of them: • Solution Deployment Flexibility and Choice Exchange Server 2010 offers new, flexible deployment options, which allows you to deliver powerful productivity tools to your users, in a way that best fits your business or technology needs. • Simplified High Availability and Disaster Recovery Exchange Server 2010 introduces a simplified approach to high availability and disaster recovery, to help you achieve new levels of reliability and reduce the complexity of delivering business continuity. • Ease Administration and Lower Help Desk Dependency Exchange Server 2010 provides new self-service capabilities to help users perform common tasks without calling help desk.

• Perform pilot testing • Perform migration from previous Exchange or other messaging system • Designing backup strategies and policies with Symantec Netbackup or Backup Exec solutions • Protecting Exchange infrastructure form viruses, spam with Symantec Brihtmail technologies • Implementing archiving solutions around Exchange based on Symantec Enterprise Vault • Fine tuning • Periodical Health checks • Maintenance and support

• Greater Mobility and Flexible Access Exchange Server 2010 offers an enhanced universal inbox experience, which provides your users with access to all of their business communications from a single location. • Ease Inbox Overload and Increase Productivity Exchange Server 2010 adds new productivity

High availability features

features which help your users organize and prioritize the communications in their inboxes

Exchange Server 2010 reduces the cost and

efficiently.

complexity of deploying an e-mail solution that provides the highest levels of server availability

• Transform Traditional Voice Mail With Exchange Server 2010, users can receive their voice mail messages in their inbox with text preview.

and site resilience. Building on the native replication capabilities introduced in Exchange Server

• Safeguards for Sensitive Information With centrally managed and enforced information

2007,

the

new

high

availability

architecture in Exchange 2010 provides a

protection and control capabilities, Exchange Server 2010 makes it easy to encrypt, control and

simplified, unified framework for both high

moderate your company's communications.

availability and disaster recovery. • Database Availability Group • Database-Level Failover

Upgrade to Exchange 2010 Exchange 2010 can be deployed in an existing Exchange 2003 SP2/2007 SP2 organization. But since there are significant database changes there is no way for in place upgrade, meaning that Exchange 2010 must be installed on new HW (bare metal) and then move mailboxes from old Exchange servers to the new one. Careful planning and configurations are necessary to ensure that your organization meets requirements and server upgrade order for migration to Exchange 2010. NEXTNEWS Oct-Dec 2009

• Improved Site Resiliency • Easier Deployment • Integrated Cluster Administration • Transport Resiliency • Online Mailbox Moves detailed info is available at: www.microsoft.com/exchange/2010/en/us/high-availability.aspx


CONTEXTUAL ADVERTISING The system is analysing the content of the web sites that are part of the Httpool contextual network. The visitors of these web sites are seeing ads that are connected with the content of the web site. The effect is better when the content of the ad is compatible with the content that the visitor is reading on that particular web site.

Benefits for the advertisers:

Httpool launched a new product that is available in Macedonia now for the first time, employing the technology and platform designed according the highest standards in the business. We are offering advertisers the option to pay CPC (cost per click) for the first time.

• you are defining the daily or the monthly budget that you want to spend;

• no production costs for making the ads, only a picture and a good text are acquired;

Benefits for the publishers:

• you know how many visits you will have

• sell and make revenues from the unsold

on your web site, you know the result in advance;

• you can upload as many ads as you choose, and change them when you want;

• your ad is shown with related keywords that are entered for each ad;

• your ad is shown on the web sites that are part of this network, and you pay the same price no matter where it is shown;

• Click Fraud detection system is analyzing every IP address, time of the click, double-clicks and other parameters;

• Transparent statistics shows the success of each campaign and ad including the success of each ad block

inventory;

• you can go in and go out of this network whenever you want, just add or remove the ad tag;

• you select the ad positions and dimensions;

• you are choosing the colors of the background, frame, ad title and text;

• Transparent statistic shows the revenues of each campaign that you have made each month;

• possibility to use you earnings for your own promotion through this network. You just need to register and accept the TOS.

Httpool will help you make a successful campaign. We will bring visitors to your web site.

Hit Your Target! Sanja Božik Project Manager, Httpool Macedonia

Web sites that are part of the Httpool Premium network 1. seebiz.net.mk 2. 365.com.mk 3. Dnevnik.com.mk 4. Utrinski.com.mk 5. Vest.com.mk 6. Exploringmacedonia.com 7. Mmm.com.mk 8. Oglasnik.com.mk 9. Pressonline.com.mk 10. Sport.com.mk 11. Total.com.mk 12. Zlatnakniga.com.mk 13. Hardware.com.mk 14. Yellowpages.com.mk 15. Dino.com.mk 16. Vecer.com.mk 17. 24fudbal.com.mk 18. Skopjeclubbing.com.mk 19. Gurman.mk 20. Kajgana.com

Web sites that are part of Httpool Global 1. 2. 3. 4. 5. 6.

Facebook.com Hotmail.com MSN (messenger) Yahoo.com Mail.yahoo.com Myspace.com

* These lists are subject to change

BUSINESS KNOW-HOW PORTAL


27

CSR In the community activities

Nextsense is a company with deep appreciation for the art of music. It has been supporting our great music diva Kaliopi in designing her web site (www.kaliopi.com.mk).

i believe the distinction between a good company and a great one is this: A good company delivers excellent products and services, a great one delivers excellent products and services and strives to make the world a better place.

We have received a special award-Oscar for popularity for our outstanding support.

We have donated the park in front of our premises in The Municipality Karpos, as part of our Community Involvement. We have highlighted the values of the overall well-being of the society and the values of it. To strengthen the role of the private sector in the social agenda… And we will continue to do that…

William Clay Ford, Jr., Ford Company

Altough a young company, Nextsense already has a significant understanding of the many faces of the Corporate and Social Responsibility. It strives to better understand the values and needs of the environment. We are proud to say we have committed ourselves to working with the local community and society in large to improve their quality of life and work. It is significant that people are talking about the role of the private sector in relation to a social agenda and they see that role as increasingly linked to the overall well-being of society. We have decided that our priority areas where we will take action in and put as part of our Corporate and Sociable Responsibility will be: • Culture Development and • Community involvement. Corporate and Social Responsibility is not only about promulgating the values and principles of the company. It is about the company understanding and taking account of the values and principles of everyone who has a stake in its operations. Striving to make our community a better place. Nextsense

NEXTNEWS Oct-Dec 2009

Nextsense has always been a supporter of culture and arts. We have helped and supported both SPATO (Association for music authors in Macedonia) www.spato.mk and KOMIP (Association of the music performers and producers in Macedonia).

Nextsense was one of the official sponsors of the Macedonian national women handball team on the Women’s Handball European Championship that took place in Macedonia, in December 2008. We are proud of our partnership with the National Team and the success that they achieved on this European Championship by winning the seventh place, as well as with the good organization of the Championship and the way our country was represented in the world of sport.


music

Supporter of the Skopje Jazz Festival since 2007

NextNews 01 | December 2009  

Nextsense Ltd. Customer Magazine