NEWS
MORE UPTIME FOR KOMATSU OWNERS Komatsu owners will be pleased to know that issues with their diesel fuel injection systems do not need to cause them undue downtime. With its specialised, accredited repair and remanufacturing services, Reef Fuel Injection Services in Germiston can get these machines back in operation quickly, according to manager Warren Hauser. “We are the only workshop in South Africa that is authorised to repair and remanufacture the injection system on Komatsu’s popular 785 dump truck, for instance,” says Hauser. “We can also fully remanufacture both the high-pressure diesel pump and the injector of the Komatsu 6D170’s engine family.” With its comprehensive knowledge and experience of the Komatsu diesel injection range, the company ensures fast turnaround times to put machines back to work. Good parts availability means no waiting for imported componentry. “This reduces the risk of any disruption in the supply chain, like we have recently experienced with the COVID-19 pandemic,” he says. “We have an extensive range of new and remanufactured common rail injectors in stock.” Specialised equipment allows Reef Fuel Injection Services to conduct detailed tests and give customers accurate reports on the complete diesel fuel injection system. Further reducing downtime is the company’s field service, which can attend to fuel injection related issues in the field. “Setting us apart is our investment and expertise in Bosch and Hartridge OEM-authorised equipment for testing and calibration,” he says. “With this technology we can generate reports on most electronic parts, and can share this data with customers.” He highlights that high-quality repair and remanufacturing of fuel injection systems – to OEM standards – remains the most cost effective option for Komatsu customers. The real benefits, though, are the improved uptime and the reliability of the finished product.
RFI has extensive experience with the Komatsu diesel injection range
LOCAL QUALITY DRIVES KWATANI’S EXPORT SUCCESS
A Kwatani screen on site in Canada Quality local design and manufacture have catapulted Gauteng-based Kwatani into the global marketplace with its world class vibrating screens. With an established footprint around Africa, Kwatani’s exports have grown to include 40 countries worldwide in the eight years since it began supplying abroad. “Our success is based on years of local investment – in skills, technology and infrastructure,” says Kim Schoepflin, CEO of Kwatani. “This has given us a very high level of local content, which supports a local supply chain while advancing the expertise on which our economy can grow.” The technical capability that has been developed underpins the performance and reliability of the company’s custom-engineered screens. Its ‘engineered for tonnage’ motto has rung true for the growing base of customers abroad. “As with our local market, we prioritise the support services available where export customers operate,” says Schoepflin. “In fact, we prefer not to supply machines into areas where we have not yet established a support partnership with suitable experts.” In Canada, for instance, Kwatani now has representation in both the eastern and western regions, and its first machine was recently shipped into the Canadian market. The bespoke nature of the company’s screens means that service partners need an appropriate level of technical expertise – and even considerable refurbishment facilities. Kwatani is no stranger to working remotely from customers, Schoepflin notes, serving mines and project houses which are often based in other countries, and even in a different country to the project’s actual location. “Our technology base and use of online communication platforms means that our work frequently transcends borders,” she says. “This also ensures that the COVID-19 pandemic will not put a dampener on our globalisation drive.” Schoepflin highlights the company’s strict adherence to ISO quality systems and procedures, which are a vital component of the technical excellence required when playing on the global stage.
INDUSTRIAL BUYER JULY/AUGUST 2020
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