ILLUSTRATION: JAAKKO MEHTÄLÄ, KUVITUSKONTTORI KYNÄ & KUMI
THE BEST-KNOWN SUPPLIER OF PHARMACY AUTOMATION SYSTEMS To celebrate our 10th anniversary, we conducted a survey to pharmacy owners regarding the best-known suppliers of of pharmacy automation systems in Finland. 104 Finnish pharmacy owners were interviewed for the survey. We were pleased to find out that NewIcon has established itself as the best-known supplier of pharmacy automation.
Sampling 104 pharmacy owners >>> 25 % of the respondents were owners of an Iso-Fixu medicine storage robot >>> 27% of the respondents were owners of another automate >>> 48% of the respondents did not have any automates or robots in their pharmacies 100
78%
80
88% 82%
Is your view of the company positive? This question was only asked if the respondent was at least familiar with the manufacturer.
70
80
60 60
54%
50
• NewIcon, n=85 • Competitor 1, n=81 • Competitor 2, n=50
40 40
35%
30 20
20
10%
10 0
0
88 % of the respondents were familiar with NewIcon (n=104) Newicon
Competitor 1
78 % of the respondents have a positive view of NewIcon Newicon
Competitor 2
100
60
Competitor 1
Competitor 2
56%
88%
50
80
40 60 30 24%
40 20 20 8%
10 4%
0
88 % of the respondents would select Iso-Fixu again (n=26) Newicon
2%
0
Competitor 1
Competitor 2
56% of the respondents would choose Iso-Fixu as their first medicine storage robot (n=50) Newicon
Competitor1
Competitor 2
Source: Survey of customer satisfaction and market conditions, interviews carried out from 23 February to 20 March 2017. The survey was carried out by Norstat Finland Oy.
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