TEXT: IINA TIIHONEN PHOTOS: MARKUS ASPEGREN, ALIAS STUDIO
Veikko Rusanen, Service Manager Has been working at NewIcon since 2015 Motto If you follow the road, you are imprisoned by it. The only route where you are truly free is the unbeaten snow
Mika Lipponen, Service Expert Has been working at NewIcon since 2015 Motto When you start doing something, do it right the first time
Anticipation and quality control are key to smooth maintenance operations In maintenance, NewIcon is strongly committed to customer focus and preventive measures. Our service team and the systems that make operations easier are key elements of this. Abroad, the distributors of NewIcon are responsible for maintenance. They are trained to follow the same service concept we follow in Finland. NewIcon currently works on a project to draft countryspecific action plans to guarantee smooth highquality maintenance everywhere in the world.