Neon Soft Telecom Process Management Company

A Pi votofOut r i ght Tel ecom Management Sol ut i ons

A GATEW AY

TOW ARDSCONSUMMATE TASKSMANAGEMENTBI LLI NG.

At el ecom bi l l i ng ar ena of f er i ng di gi t aland t el ecom sol ut i onsf or bi l l i ng,m oni t or i ng and r at e m anagem ent .An oppor t uni t yf oral l t ypesoft el ecom busi nessest oaut om at et hei rbi l l i ng syst em wi t h t he l at estt echnol ogy.Gi vi ng a br oad way t o al i mi t l essbusi ness gr owt h weof f eral ar ger angeofqual i t yser vi cesi nf or m sof :

ht t ps : / / www. neons of t . com/

01

Aut omat ed

CDRPr ocessi ng Cont ai ni ng yourval uabl ei nf or m at i on,weaut om at eyourcal ldet ai lr ecor ds( CDRs) t hr ough t hef ol l owi ng st eps:

Aut omat edCDRs pr oces s i ngvi a i nt egr at i onwi t h VOI Pgat eways .

Rer at i ngf or CDRsupon anychanges i nr at es

Manualupl oadi ng ofcal ldat a r ecor ds ( CDRs )

Aut hent i cat edaccount names&I Psar eopt i mi z edt o ens ur eaut hent i ci t yi ncal l dat ar ecor ds .

Cent r al i zed

Bi l l i ng

NEON pr ovi desan oppor t uni t yt o m ul t i pl ei ndependentbusi nessest o gener at e bi l l sf r om di f f er entgat ewaysorsof twi t chesensur i ng yourbi l l i ng i nf or m at i on ata si ngl epl at f or m .Usi ngVOI P gat ewaysi ncl udi ngSi ppy,VOSandm anym or e,NEON aut om at i cal l ycol l ect st he CDRsand br i ng t hem t o NEON i n or dert o gener at ea si ngl ei nvoi ce.

Wi t ht hehel p ofaf r i endl yuseri nt er f ace,NEON anal ysest heusageofyourcl i ent s and vendor sdel i ver i ng you t hebestout put .

Di sput e

02

Management

Di sput emanagementi st hemostt ussl edoper at i oni nanycompany’ sser vi ces.NEON makesi teasi erf oryout o:

Res t or eal l of yourvendor i nvoi ces .

Aut omat i cal l y r ai s eddi s put es wi t houtany del ay .

Leavi ngan opt i onf or manual cr eat i on ofdi s put esaswel l .

Rat e

Management Feat ur es:Understandwithusthefeaturesofratemanagement.

LCRl i st s Anal ys i ngdi f f er entr out i ngpol i ci esi ncl udi ngpr efixandpr ef er ence, getyourLCR l i s t s wi t h NEON.The pr oces s enabl es you t o negot i at e wi t h yourpot ent i al pr ovi deri nas mar t erandbenefici alway.

Rat eGener at or Af t ert heanal yzat i onofyourupl oadedvendorr at es&r at et abl es ,pr epar at i onof r at et abl esf oryourcus t omer si sdonevi ar at eschos enbyLCR.Anappl i cat i onof mar gi nsbas edonper cent ageorfixedamounti smadet ogener at eaf ul l fledged At oZs chedul i ng, gener at i on, &bul ks endi ngt oyourcus t omer s / vendor s .

Bul kRat eUpdat e Gi vi ng you an opt i on ofbul kupdat eal ong wi t hl et t i ng you s end anumberof cus t omerr at es , j us ti namat t erofonecl i ck.

Thi sopt i ongi vesyouanoppor t uni t y t o s ave your pr eci ous t i me and wor k ef fici ent l y deal i ng wi t h cus t omer s i ndi vi dual l ywi t houtanyhaphazar d.

Rat eNot i ficat i ons Keepi ng yourcus t omer supdat ed i sa r es pons i bl es t ep t o be t aken by ever y company.NEON i nt er f acehel psyoui nupdat i ngyourcus t omer swi t hanyf ul lor par t i alchangesi ncl udi nganyi ncr eas e,decr eas eornochangeatal li nt her at es bys endi ngt hem not i ficat i ons .

Rat eTabl es NEON makesyouabl et ogener at er at et abl esupt onol i mi t s .

Pr ovi di ngas i ngl epoi nt f orpr es er vat i on,f oranumberofcus t omer sr at es .I tal s ol eavess pacef orr eedi t i ng upon di s count ed changesi nt her at es .Let t i ng you al t er98% ofmanaged wor k,i t enabl esyout omar kanot i ceabl echangel eavi ngar oom f ori ndi vi dual l ynegot i at ed r at es .

03

VendorBl ocki ng NEON enabl es you t o bl ock any cust om er r est i ng on count r y code or pr efix.

VendorRat eSheet Wi t ht he hel p ofourl at estvendorr at e sheet ,you can sm ar t l yand conveni ent l y upl oad r at es i n t he sheet f r om any vendor .

Bi l l i ng

Det ai l s Getyourhandsont hef ol l owi ngbi l l i ngf eat ur eswi t hNEON.

Cust omi zedi nvoi ce t empl at es NEON gi ves you an opt i on t o cr eat ei nvoi ce t empl at esasperyourchoi cewi t h cus t omi z ed f eat ur eoft empl at edes i gner .

Pr ocessi ngof CDRs Wi t hmul t i pl eaut hent i cat i onr ul ess uchasANI , Aut hent i cat edI PsandAccountName, avai l t he s er vi cesofaut omat i cCDR col l ect i on,r at i ngof CDR,ver i ficat i on ofCDR,and CDR manual upl oadopt i onwi t hNEON.

Account ancy ofcal l s Wi t ht hi sf eat ur e,NEON al l owsyou t ohavean acces s over t he f ol l owi ng f eat ur es f or bot h pr epai dandpos t pai daccount s , Cr edi tCont r ol , AccountBal ances ,net t i ng of f ,Unbi l l ed Us age al l owi ng aut omat i c bi l l i ng,AccountExpos ur e, Aut omat i cAccountBl ocki ng.

Account st at ement s Mai nt ai n an ongoi ng bal ance wi t h NEON whi ch i sdue f r om t he det ai l i ng ofaccount s i ncl udi ngi nandouti nvoi ces .

I nvoi ci ng

Enabl i ng yout ocr eat epr of es s i onalaut omat i c and manualPDF i nvoi ceswi t h.I tal s o al l ows yout ohavecus t omers peci ficbi l l i ng cycl esof yourcus t omer sal ong wi t ht hei ri nvoi cesand t r ans act i onl ogs .

Est i mat i on

Wi t h t hi sf eat ur e, NEON enabl es you t o gener at eand emai les t i mat esf oryourcl i ent s .

Upon r ecei vi ng accept ancef r om yourcl i ent s , you can make i nvoi cesaswel lwi t hj us tone cl i ck.

Bi l l i ng

04

Types

NEON of f er st wo t ypesofbi l l i ng whi ch i ncl udeswhol esal eand r et ai lon asi ngl ebi l l i ng ar chi t ect ur e.Gett oknow t hedet ai l sbel ow:

W hol esal eBi l l i ng Achancef oryout omar kani ncr eas ei nyour r evenue by l eavi ng behi nd t he ol d bi l l i ng pr ocedur es . NEON br i ngs a moni t or i ng s ol ut i onandcar r i er gr adebi l l i ngpl at f or mf or t el ecom pr ovi der s managi ng t he t er mi nat i onsf orwhol es al e.Hel pi ng you t o getcal ldet ai lr ecor ds al ong wi t h on s pot ng, i tenabl esyout oaut omat eyourbi l l i ng bi l l i compl et el y.

Ret ai lBi l l i ng Aut omat e yours t andar dt as ks f ort el ecom oper at or swi t hNEON.Of f er i ngr et ai ls er vi ces al ong wi t h whol es al e bi l l i ng t o make aut omat i on eas i erf oryou.Hel pi ng you t o avai lbi l l i ng opt i onsi ncl udi ng hos t ed VOI P, fixedl i nePBX, andWLR.

Moni t orLi ve

wi t hNEON

Havi nganaccesst omoni t oryourbusi nessi sasmar twayi nt oday’ swor l d.

Keepaneyeon yourbusi nesspr ocedur esandgetanaccesst owar dsl i vemoni t or i ngwi t hNEON.Manage yourbusi nessef fici ent l ywi t h mul t i pl e moni t or i ng t ool sand make accur at er epor t sas wel l .

Gethour l yanal ys i sof yourbus i nes s

Checkaccountact i vi t y

Moni t ors al esby r evenue

W hol es ys t em over vi ew

Cus t omi zedopt i onsf orappl yi ngf i l t er s accor di ngt oyourmoni t or i ngneeds

05

Feat ur es Account st at ement s

Moni t or i ng dashboar dsf or r ealt i me

Getcust omi zed r epor t s

St at sof l ongestcal l s ofcust omer s

Repor t sof ACD andASR

Moni t or i ng ofQOS

Al lt i mecal l anal ysi s

Tr af fic anal ysi s

Moni t or i ngof mi nui t es

Moni t or i ngof sal es

CDR sear ch

Act i vi t yof account sof vendor sand cust omer s

I nvoi cesand pi nchar t s

Lookaf t ert he sal espi pel i nes

Geti mmedi at e al er t sand muchmor e

CRM

Cust omer& Vendorst at s aggr egat ed byDest i nat i on, Pr efix, Tr unk, Account& Gat eway.

ACRM hel psyout omanageal lofyourcompany’ si nt er act i ons.

NEON enabl esyout ohave an accessoveryourbusi nessemai l s,t asks,r emi nder s,l eads,oppor t uni t i es,and al lot her per f or mancesofyourt eam.I tal l owsyou t o obser ve and measur et eam per f or mance, over vi ew ofent i r et eam,vi ew act i vet asks,r evenuest at sbased on weekl yand mont hl y sheet s,pi pel i nesummar y,and manyot herwi dget st hatenabl eyou t ocont r ol ,manage andmakei mpr ovement si nyourbusi nesssal esact i vi t i es.

Feat ur es

06

Tol l f r ee

Number NEON pr ovi desaf aci l i t yoft ol l f r eenumberbi l l i ng sol ut i on f ori t scust omer st o getan easyaccessoverbi l l i ngyourcust omer swi t hasi ngl et ol l f r eenumber .

Or i gi nBases

Rat i ng

Or i gi nbasedr at i ngenabl esyout ogetchar gedaccor di ngt ot hear eayouar ecal l i ngf r om.

I thel psbusi nessest osaver evenueonsmal l erdet ai l ssucht hatal ongdi st antcal lwi l lbe char gedmor et hanadomest i ccal l .

Est i mat es NEON enabl esyout ocr eat eandsendest i mat esasperbet t er mentofcust omermanagementwhi chi ncl udest hef ol l owi ngf eat ur es:

Est i mat eComment s-Eas y Col l abor at i onTool

SendEst i mat esi nseconds

Conver tEst i mat et oI nvoi ce

Dupl i cat eEst i mat e

Est i mat eLog

Cust omi zedEst i mat e Templ at es

07

Fr aud

Management An ef ďŹ ci entf r aud managementenabl esa companyt or un i t soper at i onssecur el yand ef ďŹ ci ent l y.NEON enabl esi t scust omer st o mai nt ai n a wel l mai nt ai ned f r aud management .Theunpr ot ect edgenr eofVoI Psyst emsmi ghtal l ow hacker st oi l l egal l yut i l i zeyour busi nesst el ecom ser vi ces.NEON hel psyou det ectanyf r aud act i vi t yaut omat i cal l yand hel psyourbusi nesst opr ot ecti t sel ff r om anyi l l egalact i vi t y.

Bi l l i ng

BasedonUsage I nt hi s ki nd ofbi l l i ng,t he char ges ar e pr oduced based on t he ser vi ce usage oft he subscr i ber .W henevert he bi l l i ng syst em get st hese r eal t i me bi l l i ng event s,t he r at i ng engi ner at est heevent sandr i ghtawaypost schar gest ot hesubscr i beraccount .

Aut omat i cCDRcol l ect i on

ManualCDRupl oad

CDRr at i ng

Rat e

Gener at or NEON br i ngst oyouat oolr at egener at ort hathel psyoucr eat er at esf oryourcust omer s.

Youcancr eat epr i cel i st sandr at et abl es.

08

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