Neon Soft Telecom Process Management Company

A Pivot of Outright Telecom Solution.

Management A Gateway towards consummate Tasks Management Let us give you an overview for what we do. Here are the state-of-art features that you can avail with NEON.

Get Your Billing Done with NEON An opportunity for all types of telecom businesses to automate their billing system with the latest technology. A telecom billing arena offering telecom solutions for billing, monitoring and analysis of CDRs. NEON offers billing services for both wholesale and retail.

Get to Know What We Offer Giving a broad way to a limitless business growth we offer a large range of quality services in forms of: Automated CDR Processing

Rate Management

Centralized Billing

CRM

Dispute Management

Automated CDR Processing Containing your valuable information, NEON automates your Automated processing call detail records CDR (CDRs) through via the integration following steps: with VOIP gateways.

Re-rating for CDR upon any changes in rates Manual uploading of call data records Authenticated account names and IPs are optimized to ensure authenticity in call data records.

Centralize d Billing A smart way to execute billing.

NEON provides an opportunity to multiple independent businesses to generate bills from different gateways and soft witches ensuring your billing information at a single platform.

Using VOIP gateways including Sippy, VOS and many more

NEON automatically collects the CDRs to generate a single invoice.

With the help of a single user interface, NEON analyses the usage of your clients and vendors delivering you the best output.

Dispute Managemen t

Rate Managemen t

Get to know multiple features of rate management with NEON

Features: Understand with us the features of rate management.

LCR lists Dispute management is the most tussled operation in any company’s services. NEON makes it easier for you to:

Restore all of your vendor invoices Automatically raised disputes without any delay Leaving an option for manual creation of disputes as well

Analysing different routing policies including prefix and preference, get your LCR lists with us. The process enables you to negotiate with your potential provider in a smarter and beneficial way.

Rate Generator After the analyzation of your uploaded vendor rates and rate tables, preparation of rate tables for your customers is done via rates chosen by LCR. An application of margins based on percentage or fixed amount is made to generate a full-fledged A to Z scheduling, generation, and bulk sending

Rate Notifications

Rate Tables After the analyzation of your uploaded vendor rates and rate tables, preparation of rate tables for your customers is done via rates chosen by LCR. An application of margins based on percentage or fixed amount is made to generate a full-fledged A to Z scheduling, generation, and bulk sending for any future data.

Bulk Rate Update Giving you an option of bulk update along with letting you send a number of customer rates, just in a matter of one click. This option gives you an opportunity to save your precious time and work efficiently dealing with customers individually without any haphazard.

Keeping your customers updated is a responsible step to be taken by every company.

NEON interface helps you in updating your customers with any full of partial changes including any increase, decrease or no change at all in the rates by sending them notifications.

Vendor Rate Sheet With the help of our latest vendor rate sheet, you can smartly and conveniently upload rates in the sheet from any vendor.

Billing Details Get your hands on features with NEON

the

following

billing

Customized invoice templates

Vendor Blocking

NEON gives you an option to create invoice templates as per your choice with customized feature of template designer.

NEON enables you to block any customer resting on country code or prefix.

Account statements Maintain an ongoing balance with NEON which is due from the detailing of accounts

Processing of CDRs With multiple authentication rules such as ANI, Authenticated IPs and Account Name, avail the services of automatic CDR collection, rating of CDR, verification of CDR, and CDR manual upload option with NEON.

Invoicing Enabling you to create professional automatic and manual PDF invoices with quality, it allows to generate one off charges for both of the accounts such that prepaid and post-paid. It also allows you to have customer specific billing cycles of your customers along with their invoices and transaction logs.

Accountancy of calls In this section, NEON allows you to have an access over the following features for both prepaid and post-paid accounts, Credit Control, Account Balances, netting off, Un-billed Usage allowing automatic billing, Account Exposure, Automatic Account Blocking.

Estimation In this section, NEON enables you to generate email estimates for your clients. Upon receiving acceptance from your clients, you can make invoices as well.

Offering Two Types of Billing

NEON offers two types of billing which includes wholesale and retail on a single billing architecture. Get to know the details below:

Wholesale Billing A chance for you to mark an increase in your revenue by leaving behind the old billing procedures.

NEON brings to you a carrier-grade billing platform for telecom providers managing the terminations for wholesale.

Helping you to get call detail records along with on spot billing.

It enables you to automate your billing completely.

You can support any call volume with it without any in-between distortion.

Monitor Live with NEON

Retail Billing Automate your standard tasks for telecom operators with NEON. Offering retail services along with wholesale billing to make automation easier for you. Helping you to avail billing options including

Having an access to monitor your business is a smart way in today’s world. Keep an eye on your business procedures with us and get an access towards live monitoring with NEON. Manage your business efficiently with multiple monitoring tools and make accurate reports as well.

Get your hands-on centralized monitoring for all of the gateways of your business. Get your reports on efficient graphical business data and monitor every detail of your business with us.

Get hourly analysis of your business Check account

Hosted VOIP

activity

Fixed line

Watch over the whole system

PBX WLR

overview Monitor sales by revenue Customized to

options for applyingfilters according your monitoring needs

Monitoring of QOS All time call analysis

Explore the Features of Live

Re-rating for CDR upon any changes in rates Monitoring of minutes Monitoring of sales CDR search

Monitoring dashboards for real time stats of vendors Hourly

Activity of accounts of vendors and customers

Get customized reports Customer and Vendor stats aggregated by Destination, Prefix, Trunk, Account and Gateway.

Stats of longest calls of customers

Re-rating for CDR upon any changes in rates

Reports of ACD and ASR

Get immediate alerts and much more

Invoices and pin charts Look after the sales pipelines

CRM A CRM helps you to manage all of your company’s interactions. NEON enables you to have an access over your business emails, tasks, reminders, leads, opportunities, and all other performances of your team.

It allows you to observe and measure team performance Overview of entire team View active tasks Revenue stats based on weekly and monthly sheets Pipeline summary, and many other widgets that enable you to control, manage and make improvements in your business sales activities.

Features Toll-free Number NEON provides a facility of toll-free number billing solution for its customers to get an easy access over billing your customers with a single toll-free number.

Origin Bases Rating Origin based rating enables you to get charged according to the area you are calling from. It helps businesses to save revenue on smaller details such that a long distant call will be charged more than a domestic call.

Estimates NEON enables you to create and send estimates as per betterment of customer management which includes the following features: Customized Estimate Comments Estimate Easy Collaboration Tool Templates Send Estimates in seconds Duplicate Estimate Estimate Convert Estimate to Log Invoice

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Fraud Management

Rate Generator

An efficient fraud management enables a company to run its operations securely and efficiently. NEON enables its customers to maintain a well-maintained fraud management.

NEON brings to you a tool rate generator that helps you create rates for your customers. You can create price lists and rate tables.

NEON

helps you detect any fraud activity automatically and helps your business to protect itself from any illegal activity.

The unprotected genre of VoIP systems might allow hackers to illegally utilize your business telecom services.

Billing Based On Usage In this kind of billing, the charges are produced based on the service usage of the subscriber. Whenever the billing system gets these real-time billing events, the rating engine rates the events and right away posts charges to the subscriber account.

Automatic CDR collection Manual CDR

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