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Unprecedented Transaction Metrics!
21 Pawn Shops Sold – Among the Largest Transactions in the History of the Industry
National Jewelry & Pawn, Inc has grown from very modest beginnings to a dominant presence in the U.S. with 21 stores in North Carolina. Started in 1987 with one store where founder and President, Bob Moulton hand-built shelves and sewed curtains on his grandmothers pump sewing machine to cover windows in the pawn storage area. 70+ hour work weeks, no pay and sacrificing family time was the normal. We were able to grow into a professional, first class business thanks to hard work, World Class Customer Service, and, most importantly, being able to recruit the best and brightest minds in the pawn business to be on our team!
I WOULD NOT HAVE BEEN ABLE TO ACHIEVE THE END RESULT WITHOUT STEVE… HE WAS ABLE TO SHOW THE VALUE OF THE GROWTH OF THE NEW STORES AND THE CONTINUED GROWTH OF THE MATURE STORES.
--- BOB MOULTON
The decision to sell was never really on my radar. The original plan was to pass on the business to our 2 sons and keep the real estate as we owned most of the properties. However, interest from multiple companies in acquiring our operations led me to reconsider. Knowing Steve Stallcup from his M&A work at Stallcup Group Exit Strategy Consulting and previously as the buyer for Cash America, I trusted his insider knowledge on pawn shop business valuations to guide us through the strategy of the sale process.
With multiple interested parties, Steve and his team’s expertise was crucial in evaluating offers and advising on the best course of action. The primary challenge we faced was ensuring any transition would not disrupt the lives of our dedicated team members who had become like family to us. The cultural integrity of our
AN INTERVIEW WITH BOB MOULTON OF NATIONAL JEWELRY & PAWN
workplace and the well-being of our staff were my top priorities during negotiation discussions.
The successful sale of National Jewelry & Pawn was largely due to Steve’s experience on both sides of the transaction and his strategic approach in highlighting the growth potential of our newer locations and the steady performance of our established stores. This process underscored the value of professional guidance in navigating complex business sales. For anyone considering selling their business, my advice is clear: seek out experienced help. Handling such transactions alone can lead to overlooking critical elements that can significantly impact the outcome.
Looking ahead, my passion for real estate will drive my future endeavors. I am eager to continue finding and developing valuable properties. For those in the pawn industry considering a sale, I wholeheartedly recommend consulting with Steve Stallcup at Stallcup Group. His expertise not only secured an unprecedented industry price for my business but also ensured a smooth transition to the new ownership, minimizing the impact on our staff and preserving the legacy we built over decades of hard work.
I would NOT have been able to achieve the end result without Steve and his team. We had stores that were 37 years old and stores that were 2 and 3 years old. He was able to show the value of the growth of the new stores and the continued growth of the mature stores. Looking back, my advice is do not try to do this on your own without professionals like Stallcup Group in your corner.
We are the leader in Exit Strategy Consulting solely representing pawn shop owners. We have 38+ years of experience in the industry and have closed over $430M in transactions since founding the business in 2009.
We believe your business might be worth a considerable amount and encourage you to explore how our services can align with your goals.
All Stallcup Group’s clients have realized a purchase price increase of 10-50% from initial offer to final closing price.
Empowering Our Industry Together: A Call to Action
Dear NPA Members,
I am writing to you today with a sense of excitement and anticipation for the upcoming year.
As President of the NPA, I am committed to fostering a strong and united industry that advocates for our shared interests.
2025 Legislative Conference: Your Voice Matters
One of our most critical initiatives is the 2025 Legislative Conference, scheduled for April 29-May 1, 2025 in Washington, DC. This
event provides us with a unique opportunity to engage with policymakers and advocate for legislation that benefits our industry. Your participation is crucial to ensuring that our voices are heard and that we continue to shape the regulatory landscape.
New Initiatives: Empowering Members
In addition to the Legislative Conference, we are excited to announce several new initiatives designed to strengthen our membership and enhance our industry’s collective voice:
• Member-Led Education Series: Each month on Zoom, qualified NPA pawnbrokers will lead in-depth discussions on topics that matter most to you, from merchandising and layaways to management and content creation.
• Transition to a New AMS: We are transitioning to a new Association Management System (AMS) that will provide a more user-friendly and robust membership portal. This upgrade will offer enhanced features and streamline our communication and engagement efforts.
Your Support is Essential
The success of these initiatives depends on your active participation. I encourage you to attend the 2025 Legislative Conference, join our monthly Zoom sessions, and take advantage of the new membership portal. Your involvement is essential in shaping the future of our industry.
Thank you for your continued support of the NPA. Together, we can achieve great things.
Sincerely,
Johnny Whiteside
Johnny Whiteside NPA President
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“We absolutely loved getting to meet the staff of US Metals at the National Pawn Broker Convention. We purchased the Prospector 3 and can't wait to start using it. I took it out of the protective case for the first time today and of course had questions. I texted Kat and she immediately responded and got me going. We look forward to doing more business in the future. Great staff at US Metals. Love them.” ~ Ken Sharp, Pelican Pawn & Jewelry, Louisiana
KRISTEN WILLIAMS
Executive Director Kristen@nationalpawnbrokers.org
BUSINESS DEVELOPMENT
JODY KUDLESS Director of Business Development Jody@nationalpawnbrokers.org
DAVID LAFLEUR
Digital Content & Promotions Specialist (PT) David@nationalpawnbrokers.org
ERIN LARYS
Business Development Associate (PT) Erin@nationalpawnbrokers.org
EVENTS
CHRISTY NORCROS S
Events Director (PT) Christy@nationalpawnbrokers.org
VERONICA COSTANZA
Events Support Associate (PT) Veronica@nationalpawnbrokers.org
MARKETING
LAURA WASILESKI
Marketing and Media Director Laura@nationalpawnbrokers.org
MARK CAMPANALE
Creative Director Mark@nationalpawnbrokers.org
MEMBERSHIP
AMY KEHOE
Membership Services Manager Amy@nationalpawnbrokers.org
PEG KOCHY
Administrative Assistant (PT) Peg@nationalpawnbrokers.org
National Pawnbroker is the o icial publication of the National Pawnbrokers Association (NPA) and is published quarterly. No part of this publication may be reproduced without the written consent of Kristen Williams, NPA Executive Director. Sale or distribution of any or all of the contents of this magazine is prohibited. All rights reserved. For more information on advertising or to obtain additional copies of National Pawnbroker, call 817-337-8830 or send an email to info@nationalpawnbrokers.org.
EDITOR’S NOTE:This publication is designed to provide accurate and authoritative information on the subject matter covered. It is provided and disseminated with the understanding that the publisher is not engaged in rendering legal or other professional services. If legal advice is required, the services of a competent professional should be sought. Expressed opinions are those of the
EXECUTIVE OFFICERS
Johnny Whiteside President Kendale Pawn Shop Sanford, NC
Boyd Naylor
Immediate Past President Bali Credit Corp San Antonio, Texas
Bill Dawson Vice President LDPM, Inc. Morrisville, NC
Lisa Little Secretary Fieldstone Jewelry & Pawn Conyers, GA
Michael Goldstein Treasurer Empire Loan Boston, MA
Kristen Williams Executive Director National Pawnbrokers Association Victor, NY
BOARD OF DIRECTORS
Beth Anundi, Capital Pawn, Salem, OR
Tim Collier, Pacer, LTD., Little Rock, AR
Robert Barnett, Elk River Trading Co., Fayetteville, TN
Randi Butterfield, Big Dog Pawn, West Jordan, UT
Jay Dunbar, Superior Pawn Company, Hampton, VA
Perry Lewin, Decatur Jewelry & Pawn, Decatur, IL
Christopher McCarthy, Lowell Jewelry & Loan, Lowell, MA
Jeremy Powell, BJ Pawn & Gun, Denham Springs, LA
Scott Tiemann, Central Mega Pawn, Ontario, CA
Anthony Vanegas, Sunbelt Pawn, Houston, TX
Jeff Wilhelm, National Jewelry & Pawn, Raleigh, NC
MEET THE NEW BOARD MEMBERS
David Ehrlich
City Pawn Shop Montgomery, AL
David Ehrlich, a 3rd-generation pawnbroker, is the General Manager of City Pawn Shop (est. 1943) in Alabama. He serves on the Board of the Alabama Pawnbrokers Association and as Committee Chairman for both the Boys Scouts and the Tukabatchee Area Council. David lives in Montgomery with his wife Erica and their 2 sons – Treyton and Huck.
Scott Paulsen Peninsula Pawn Seaford, DE
Scott Paulsen founded Peninsula Pawn in 2006 with his wife, Rita. They own 3 locations throughout Delaware. Scott previously served on the NPA Board and is active in the NPA Membership Committee. He and Rita have a daughter, April, and son, Troy. Their grandchildren, Lyndsey and Seth, also work in the family business.
Kerry Rainey
Bayou Pawn
Hammond, LA
Kerry Rainey, a 2nd-generation pawnbroker with 39 years of experience, owns Bayou Pawn & Jewelry (5 locations) in Louisiana. He’s served on the boards of the National Pawnbrokers Association (NPA) and Louisiana Pawnbrokers Association, holding various leadership roles. Married to Sharman for 35 years, they have three sons, two of whom work alongside him in the family business.
A Hunt For Good
Featuring: Tommy Hunt
Tom’s Pawn Central Metter, GA
Stories of Advocacy and Community Engagement
Tommy Hunt, a dedicated pawnbroker with four Georgia pawn stores, is more than just a businessman. He’s a pillar of his community, tirelessly working to make a positive impact on the lives of those around him.
Tommy Hunt, a dedicated pawnbroker with four Georgia pawn stores, is more than just a businessman. He’s a pillar of his community, tirelessly working to make a positive impact on the lives of those around him.
For the past 13 years, Tommy Hunt has hosted the Jay Bowen Memorial Hunt, Dinner, and Auction, a beloved annual event that brings the community together and raises funds for local children. The event has grown significantly over the years; in 2024 alone, it attracted hundreds of participants and generated over $90,000 in donations.
Every dollar raised through the event is distributed directly to children in need, covering essential expenses like medical bills, school fees, prom dresses, class rings, funeral expenses, utilities, groceries, back-to-school supplies, and more.
According to Dr. Bubba Longgrear, Superintendent of the Candler County School District, Tommy ‘epitomizes what a community servant is’. As Dr. Longgrear puts it, “Candler County is a much better place for businesses and families because of [Tommy’s] generosity.”
Beyond the Jay Bowen Memorial event, Tommy hosts an annual Turkey Banquet for the National Wildlife Turkey Foundation (NWTT) and is an active member of the booster club. He also hosts a Wild Game Dinner to support Candler County communities and schools. For that event, Tommy prepares all the food and hosts more than 150 attendees at his home.
“Tommy has been a great member and business leader of this community,” said Jason Grimes, Past Chairman of the Metter-Candler Chamber of Commerce. “He has helped the Chamber further small business in our communities, which in turn helps our community as a whole – from our business owners down to the kids.”
This year, Tommy Hunt received the 2024 NPA Outstanding Community Relations Award. His commitment to giving back is a testament to the positive impact pawnbrokers can have on their communities.
Sponsored by:
ANNUAL MEETING & AWARDS
The 2024 NPA Pawn Industry Awards Luncheon, sponsored by Marshall & Sterling Insurance, shined a light on the best of pawn – passionate business owners working hard to support their communities nationwide.
Pawnbroker of the Year:
Lisa Little Fieldstone Jewelry & Pawn
“We’re blessed to be in this business. We have the blessing of meeting people from all walks of life and serving in our communities in a way that nobody else will. Often, I tell people that once you’re a pawnbroker, you’re not fit for anything else. But as we’ve heard many times, ‘find a job doing something you love, and you’ll never work a day in your life’. That’s definitely been my experience, and I look forward to what’s next in this ever-changing pawn journey.”
Industry Partner of the Year: Dave Griffiths, AML Gurus
“I really enjoy what I do now, and the reason I can do that is because I have a tremendous wife that allows me to be on the road probably three days out of every four of the year, visiting you folks, having fun, and doing what we can do to make your business thrive.... And my business partner Dan – I couldn’t do this without him. I’m a pretty fortunate guy, you know, doing what I love to do with people I love doing it with.”
Nick Fulton, President of the Mississippi Pawnbrokers Association:
State Association of the Year:
Mississippi Pawnbrokers Association
“We have a lot of grassroots efforts in Mississippi. We consider many of our legislators friends. We meet with them throughout the year, not just when we need something .... When you have an opportunity to show up at one of their events, that is what it’s all about. Yes, they appreciate the checks, but they want to see your face. You want to get to know them and build that relationship because when it gets troublesome, you need to have them on your team.”
Outstanding Community Relations Award:
“I’ve always been a believer [in] giving back to the community and helping those in need. That’s probably what drew me to this profession.”
“I’m humbled to be named Young Professional of the Year. I’m very grateful to be recognized for this award and happy to be able to continue contributing to the growth and success of our industry.”
Outstanding Pawn Image Award:
“I love telling stories. That’s what separates humans from other animals: our ability to tell stories, write, and read. People love stories [and] I’ve just tried to give a positive light back to [pawnbrokers], the community that gives so much back to their community.”
Tommy Hunt, Tom’s Pawn Central
Perry Lewin, Decatur Jewelry & Pawn
Young Professional of the Year:
Jeremy Powell, BJ Pawn & Gun
Every Cup Counts: How Your Membership Fuels Advocacy
Did you know the cost of membership for your store is equal to one small cup of coffee each day? What’s more, 75% of that coffee is allocated to the Government Relations Committee (GRC) to ensure we have the resources for:
• Constant Vigilance: Every three hours, on average, we evaluate a new state bill that could impact your business.
• 24/7 Support: The NPA is always on guard, ensuring your interests are represented around the clock.
• Proactive Response: In the past six months* alone, we have written and sent 282 state reports to state leaders to address concerning legislation.
In short, the NPA is your unwavering advocate. We are committed to protecting your business and ensuring the continued success of our industry. But your membership is crucial to these advocacy efforts.
The upcoming November 5th election will bring significant changes to Washington. With a new president and members of Congress, it’s important to re-establish connections with incumbents and introduce ourselves to newly elected officials.
At the 2024 Legislative Conference, over 50 pawnbrokers met with representatives from 80+ offices. While the feedback was positive, we must continue these conversations with the incoming Congress. Educating our elected officials is essential. The 2025 NPA Legislative Conference is April
29-May 1. Don’t just mark your calendars, attend. No one can advocate for our industry better than we can. If we want to avoid excessive regulation, every single one of us must actively engage with our representatives at the local, state, and national levels.
Sincerely,
Bill Dawson NPA GRC Chair
For questions, or to learn more about Team GRC’s work and how it benefits you, email GRC@nationalpawnbrokers.org.
No one can advocate for our industry better than we can. Every single one of us must actively engage with our representatives at the local, state, and national levels.
Introducing a NEW education series
Education By Pawnbrokers, For Pawnbrokers
Brought to you directly by qualified NPA pawnbrokers, this monthly zoom series provides an opportunity for experts in their field to lead education-based discussions on topics they are passionate about.
All sessions are open for NPA Members - register today!
OCT
10
Holiday Prep for Pawnbrokers
Guest Hosts: Ben & Joel Levinson
Dynasty Jewelry & Loan
October 10, 2024 3pm EST
NOV
14
Pawn Store Merchandising
Guest Host: Anthony Vanegas
Sunbelt Jewelry & Loan
November 14, 2024 3pm EST
JAN
9
A Focus on the Numbers
Guest Host: Martin Strasser, Premier Jewellery & Loans, Inc
January 9, 2025 3pm EST
MAR
13
Creating Superstar Managers
Guest Host: Joey Leza, Buffalo Jewelry & Loan
March 13, 2025 3pm EST
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As a team leader, you have the power to shape the culture of your organization by promoting civility and demonstrating internal customer service. By fostering an environment where respect, empathy, and collaboration thrive, you not only enhance workplace satisfaction but also contribute to long-term organizational success.
Understanding Civility in the Workplace
Civility goes beyond mere politeness; it encompasses respect, empathy, and consideration for others’ perspectives and feelings. In a civil workplace, employees feel valued and respected, leading to increased engagement, productivity, and retention. As a leader, you can cultivate civility by modeling respectful behavior in all interactions, whether with direct reports, peers, or senior management.
Key Strategies for Creating Civility
Lead by Example: Demonstrate respectful communication and
behavior in your interactions with everyone in the organization. Show empathy, listen actively, and treat others with kindness and fairness.
Establish Clear Expectations:
Communicate the importance of civility through organizational values, policies, and guidelines. Encourage open dialogue about respectful conduct and address any issues promptly and fairly.
Provide Training and Development: Offer workshops or training sessions focused on interpersonal skills, conflict resolution, and emotional intelligence. Equip employees with the tools they need to navigate difficult situations with civility.
Celebrate Diversity: Embrace diversity and inclusivity within your team. Foster an environment where different perspectives are valued, and individuals feel comfortable expressing their unique viewpoints. Encourage Collaboration: Promote
teamwork and collaboration as core principles of your leadership style. Create opportunities for employees to work together towards common goals, fostering a sense of camaraderie and mutual respect.
Internal Customer Service, Cont’d
Treating Employees as Valued Customers
Internal customer service involves treating colleagues and team members with the same level of care and respect that you would extend to external customers. When employees feel valued and supported, they are more likely to deliver exceptional service to external customers and clients.
Strategies for Demonstrating Internal Customer Service
Listen Actively: Practice active listening to understand employees’ concerns, ideas, and feedback. Show genuine interest in their perspectives and demonstrate that their input is valued.
• Provide Support and Resources: Equip employees with the resources, training, and tools they need to succeed in their roles. Offer mentorship opportunities and career development guidance to foster growth and job satisfaction.
• Recognize and Appreciate: Acknowledge employees’ achievements and contributions regularly. Celebrate milestones, both big and small, to reinforce a culture of appreciation and recognition.
• Empower and Delegate: Delegate responsibilities and empower employees to make decisions within their areas of expertise. Trusting your team members demonstrates confidence in their abilities and encourages ownership of their work.
• Resolve Issues Promptly: Address any concerns or conflicts swiftly and fairly. Encourage open communication and provide a safe space for employees to voice their opinions and seek resolution.
Benefits of Creating a Civil and Supportive Workplace
By prioritizing civility and internal customer service, leaders and managers can create a workplace where employees feel valued, respected, and motivated to perform at their best. The benefits extend beyond improved morale and teamwork to include:
Enhanced Productivity: When employees feel respected and supported, they are more likely to collaborate effectively and focus on achieving organizational goals.
Increased Employee Retention: A positive work environment built on civility and internal customer service
reduces turnover rates and promotes loyalty among team members.
Improved Customer Satisfaction: Satisfied and engaged employees provide better service to external customers, leading to enhanced customer satisfaction and loyalty.
Investing in civility and internal customer service is not just a choice; it’s a strategic imperative that pays dividends in employee engagement, productivity, and overall business performance.
About the Author – Jamie Hasty is the Vice President of SESCO Management Consultants. SESCO partners with the NPA and offers free consulting services to all NPA members.
Pawn Expo 2024 took Las Vegas by storm, with the highest turnout in nearly a decade. The consensus among attendees: Best. Expo. EVER.
But don’t take our word for it...
What Was Your Favorite Part About Pawn Expo 2024?
The classes were great! Even after doing this business for 12 years, I always pick up new bits of info that helps me in the future. Also I enjoy my employees learning new info too.”
– Pawn Expo Attendee
I would have to say all 4 days were my favorite. Seeing so many great friends, fellow pawnbrokers and industry partners. And the legends panel was epic.
– Jeff Wilhelm
What a great expo! Enjoyable seminars, great variation of vendors in the expo hall, overall great!
– Abigail Mielcarek, Abby’s Pawn
& Coin
We attended so that we could find new software and testing equipment. We accomplished both. But my biggest takeaway was that I have resources now – other pawnbrokers dealing with the same issues.
– Pawn Expo Attendee
Another awesome year at Pawn Expo. When I started in this industry 5 years ago, I didn’t know a single person. Each year getting to see those I now consider close friends is the icing on the cake.
– Corey Mantell, Fortis Payment
Systems
I really enjoyed the Welcome Reception in the Exhibit Hall! Was fun to network with the vendors and my fellow pawnbrokers at this event!
–
Danielle Foster, Uncle Dan’s Pawn
DECEMBER 6
SAVE THE DATE: DECEMBER 6, 2024
Celebrated every year on the 6th of December, National Pawnbroker Day recognizes the important role that pawnbrokers play in the communities they serve. This day also aims at mitigating the prejudice against the pawn profession. This is a great time to recognize your staff, acknowledge your longtime customers, share your store’s history, and educate the public.
Get the National Pawnbrokers Day Toolkit
Celebrate all week long with the National Pawnbroker Day Toolkit! Download the guide for tips, templates, and ideas to help you plan your promotions.
Ideas for Promoting National Pawnbrokers Day
• Post about the history of pawn. You can find information about this in the NPD Toolkit.
• Schedule Media to visit your shop. Use the Media Outreach Email Template in the NPD Toolkit
• Schedule an activity to celebrate your employees.
• Decorate your shop to let everyone know about this special day.
• Offer one-day-only deals on this day
• Share your stories: What is the history of your shop? Was it started by your grandparents? Did you face adversity only to come back? Are your employees a family? Tell your story online and on your webpage.
Fundraise in your community with toy drives, food drives, musical instrument donations to schools, supply drives for animal shelters and more!
We want to know how you’re celebrating!
Share your National Pawnbrokers Day pictures and activities on People of Pawn .
NAVIGATING IRS 8300 EXAMS
6 Things to Know
IRS Exams have seen an uptick in 2024; Here’s how to be prepared.
By Dave Griffiths, AML Gurus
I spent the weeks on either side of Mother’s Day in California helping three of my accounts navigate IRS 8300 exams. Michigan also has seen Title 31 exams (the ones for AML programs). In all cases, the agents were new and were unaware of how pawnshops operate. With the okay to hire 87,000 new agents over 10 years approved by Congress, it would appear they are already finding ways to pay those folks.
ALL businesses that receive cash for a transaction or set of related transactions in excess of $10,000 in a 24-hour period are required to report that fact to the IRS via the now mandated electronic filing of an 8300 form. It stands to reason that the IRS will place its efforts in spaces that will be the most productive at generating revenue, and since pawn is a heavy cash intensive business, you can bet we are a bigger target than ever before.
Navigating IRS 8300 Exams, Cont’d
ALL precious metals businesses that buy AND sell in excess of $50,000 per year in items like jewelry, coins and bullion that are in excess of 50% purity (10K doesn’t count) are required since 2006 to have an AML program.
Things to know:
1. The IRS appears to be levying penalties now where in the past they were more focused on education and determining your intent. There is much discussion about fines and penalties during these exams and this is different than in all the exams I have sat in on over the years. If you did not take this seriously before, you should be now.
2. The 8300 and AML exams noted above covered all of 2023. I understand this with the 8300 exams but not the AML exam. It is clear that the agents have no idea the volume of cash transactions many stores perform. It is common to sample a three-month period and then dig further if you have to. Imagine gathering every single document that is tied to a cash transaction for 2023 and providing that to IRS agents to pour over with a microscope. (Sales, Layaways, Redeems, and Renewals)
3. There was a heavy emphasis on related transactions in the 8300 exams. These are transactions that involve multiple payments (think a loan that is renewed several times and then redeemed) and, if in a 365day period, those payments exceed $10,000 then an 8300 is required. You might think that your software and their reports will save the day for you. This is not necessarily so. Some are better than others. Some like to regurgitate every transaction ever done and then let you figure it out. Not only does the IRS not want to look through every single transaction, but the act of them looking through every transaction when it is unnecessary puts you at risk for a tax audit. In addition, you will lose time off your life while they are digging.
4. Companies that use POS programs for loans and buys but NOT sales are at a huge disadvantage and will almost certainly see a tax audit unless they have a very tight way of recording sales and inventory. Having two sets of books is a good way to draw that audit because it just looks like you’re doing something shady. Why pay for a POS system and then not use it for inventory when it is perfectly capable of doing so? Whether you are hiding something or not, it appears like you are up to no good and the IRS will want to go down that bunny trail until they are satisfied that all is well.
5. When you file an 8300 form, make sure you get an SSN from the customer or have a very good reason for not getting one (customer is foreign national). Do NOT perform multiple transactions for people who refuse to provide an SSN unless you want to be accused of being in cahoots with folks who are trying to hide from the IRS. They made this part very clear, and all 4 businesses had to answer as to why they did not get SSNs. I have ways to answer some of this with an agent who is fixated on this requirement, but if I am not in the room with you then you are on your own.
6. Download the newest instructions (12/2023) for the 8300 form. Read and re-read this set of instructions slowly and carefully to make sure you fully understand them. They are now five pages long when the last set was only three. This means that they have clarified much of the ambiguities that existed before. You can push back respectfully, but only if you know the rules better than the other team!
As pawnbrokers, we are under more scrutiny than ever before. If we give the IRS reasons to scrutinize us, then shame on us. If the IRS performs enough exams where they find no revenue, and it is a waste of their time they will move on. They are looking for a return on their investment just like you! Is your house in order? If not, find someone to help you sooner rather than later.
YOUNG PROFESSIONALS SCHOLARSHIPS
This year, the NPA awarded scholarships to ten outstanding students through its Future Business Leaders Scholarship Fund. These scholarships are presented annually to children or grandchildren of NPA member pawnbrokers who demonstrate academic excellence and community involvement.
Congratulations to the 2024-2025 Scholarship Recipients
Reiley Ayala
Vega Baja, Puerto Rico
Pawn Store: La Famila Pawn & Jewelry
Charity Bowers
Athens, Alabama
Pawn Store: Larry’s Jewelry & Pawn
Garrett Collier
Hot Springs, Arkansas
Pawn Store: Pacer, LTD.
Ryan Doucette
Johnstown, Colorado
Pawn Store: Corbett Pawn
Carolina Elias
Aguadilla, Puerto Rico
Pawn Store: La Famila Pawn and Jewelry
Karla Fuentes
Kissimmee, Florida
Pawn Store: Simple Pawn
Carleigh Longacher
Virginia Beach, Virginia
Pawn Store: Superior Pawn and Gun
Brayden McCauley
Rogers, Arkansas
Pawn Store: Castle Rental & Pawn
Magdelena Rubenstein
Pittsburgh, Pennsylvania
Pawn Store: Allan’s Jewelry & Loan, Inc
Brooklyn White
Danville, Ilinois
Pawn Store: Gold Rush Pawnbrokers
Support the Future Business Leaders Scholarship Fund
The NPA is grateful to its donors for their generous support of the Future Business Leaders scholarship program. Your commitment to education and the next generation is making a difference in the lives of students across the community. Please consider donating today.
ARMS / AMMUNITION
Armslist.com
Charter Arms
GunBroker.com
Guns.com
Hicks, Inc.
JTS Group / Xisico USA
NSSF
Warrior System USA
Wise Arms
AUCTIONS / RESELLERS
Rapaport Diamond Auctions
AUTHENTICATION / DETECTION
Entrupy
JAGi Lab
LegitGrails
Sigma Metalytics
The Watch Register
Thermo Fisher Scientific
Gemxo LLC
Jay Pays
Jebel Gems Inc/Shri Diamond Inc.
Jewelry Group
Midsouth PM
MOD Diamond Group / Rock & Divine
Padmavati Exports Inc.
Palak Diam Inc
RK Kalati Company
S Padmavati Exports
SimplexDiam, Inc
Showkase
Smart Grown Diamonds LLC
Solitaire NY
Sparkle & Dazzle LLC
StarDimon, Inc.
SunDiam, Inc.
The Dealer of Diamonds
Truth Jewel Inc.
MERCHANDISE HANDLING / INVENTORY
CONTROL
Fortress Display
PRINTING / PROMOTIONS
Burrell Printing
PRODUCT WHOLESALERS / DEALERS
Elahi Group LLC
Famous Gold, Inc.
LePrix Wholesale
M & M Merchandisers
MIRC, LLC
Stuller
The Luxury Bee
Tiger Wireless/Tiger BuyBack
Two Authenticators (2a)
Upstate Coin & Gold
Watch Certification Services of America
BANKING / FINANCE / PAYMENT
PROCESSING
AltruPay: Pawn Payments
Electronic Transfer, Inc.
FlexApproved
Fortis Payment Systems, LLC
i3 Commerce Technology
Max Cash
P2M.ai
Pawnbroker Financing
Pawnshop Books
COIN / WATCH BUYERS & SELLERS
GreatCollections
Isaac Watches & Jewelry LLC
Kzoo Precious Metals Inc.
Tangible Investments Inc.
Times Past and The Vintage Contessa
COMPUTER SERVICES / SOFTWARE
Arch Crown Inc.
Bravo Store Systems
PawnMate, Inc.
Snap Software Inc. (PawnSnap!)
Torchsec Technologies
DIAMOND BUYERS / SELLERS
Aaria, Inc.
ABC Diamond Buyer, Inc.
Adamas
Atish Diamonds LLC
Bluestone Trading Company, Inc
Demond Gems, Inc.
DHK Gems Corp
DiaTrendz
Di-Moksh Diam, Inc.
FCP Diamonds, LLC
EDUCATION / TRAINING / CONSULTING
AML Gurus
Gemological Institute of America (GIA)
Pawnshop Consulting Group, LLC.
PawnTrain LLC
Stallcup Group Inc, Exit-Strategy
Consulting
HR / INSURANCE / HEALTHCARE
JM Insurance Agency Partners
Marshall & Sterling, Inc.
McLarens
PawnInsurance.com
JEWELRY BUYERS / SELLERS
Brilliant Elements
Global Liquidators
Heera Moti, Inc.
King Diamonds, LLC.
Midwest Closeouts
Nikos Jewelry Inc.
Nisha Design Inc.
Pawn One Trading, LLC
Vama Diam
Verma Group, Inc.
Wisconsin Avenue Jewelry & Loan
Zafrani Gold
JEWELRY TECHNOLOGY
GemFind Digital Solutions
Polygon
Quick Jewelry Repairs
Unified Laser Corp
Vtron Lasers
Yehuda Company
JEWELRY TOOLS / COMPONENTS
Ed’s Box & Supply Inc.
Jewel-Craft Inc.
Kassoy
REFINING
AAA Precious Metals, Inc
Core Scientific
David H. Fell & Co.
Dillon Gage Metals
Dlight Refiners LLC.
Elemetal LLC
Garfield Refining
General Refining Corporation
Hi-Tech PMR
Hoover & Strong
Jack Hunt Coin Broker Inc
Mid-States Recycling & Refining
Noble Metal Refining
Noble Metal Services, Inc.
Pease & Curren, Inc
Precious Metal Refining Services
Refine Max Inc.
SHR Precious Metals
So Accurate Group
Specialty Metals
United Precious Metal Refining
US Metals LLC
Williams Gold & Silver
STORE DESIGN / EQUIPMENT
Box Brokers Group
Eastern Lighting
Noble Display & Packaging
Rack’Em Racks / Horizon Mfg
STORE SECURITY
Blue Dot Safes
Bull Safe
Eyeson Digital
Rolland Solutions
Se-Kure Controls, Inc.
Alabama
Tyler Wilson
President of the Alabama Pawnbrokers Association
Greetings from Alabama!
As we all begin to embrace the fall season and prepare for the end of 2024, I wanted to take a moment to update you on some exciting developments here in the great State of Alabama.
First and foremost, I’m thrilled to announce that the Alabama Pawnbrokers Association is revamping our website to better serve our members. Our new site will include features for online payments and automatic renewals, making it much easier for Alabama pawnbrokers to manage their memberships. We hope these enhancements will provide the convenience that our busy members need!
In addition to our website update, we’ve launched a new public Facebook page for the APA. This will help us connect and share valuable information with both current and potential members. Be sure to follow us to stay updated and engaged with the latest news and events.
On the advocacy front, we’re refocusing our lobbying efforts to ensure that our interests are strongly represented at the state level. We are committed to working diligently to advocate for policies that benefit our industry, and we encourage you to stay tuned for BIG updates coming in this area!
Lastly, we are excited to offer new partnership opportunities for vendors interested in supporting the Alabama Pawnbrokers Association. Our industry partners can now apply and sign up directly through our website. We look forward to forging strong partnerships that will help us enhance our services and impact.
Thank you for your continued support and dedication. We’re excited about these changes and the positive impact they will bring to our community. Here’s to a successful end to 2024!
“The NPA is the front line of defense for the long-term stability of the pawn industry.” ~ Craig Harrison, M&M Merchandisers
industry partners
BENEFITS HIGHLIGHTS
Access to the largest group of pawnbrokers in the country
Concentrated advertising to highly-engaged decision-makers
Exclusive opportunities for sponsorship, in person and in print
Recognition as an industry expert and the chance to have your industry insights published in NPA’s annual Buyer’s Guide
Partner with the NPA and get your brand in front of thousands of pawn business owners who are primed to buy.
You now belong to a growing list of trusted professionals in the pawn industry who can help you grow your business.
Isaac Watches & Jewelry LLC
Pawn Smart, Inc
Sterling Holding Company LLC
Joe Charette Middlesex, NJ
Charter Arms
Brittany Nurse Shelton, CT
Core Scientific Alissa Schlosser
Daddys Jewelry Store
Adriana Hernandez Miami, FL
Famous Gold, Inc.
Yogesh Patel Houston, TX
Fast Cache Pawn
Rand and Hunter Hendricks Logan, UT
Gene’s Pawn Shop
Rhonda Andrews Cornelia, GA
Isaac Levy New York, NY
Just Pawn It
Dwight and Susan Kelly Riverside, CA
LegitGrails
Nikita Chen Los Angeles, CA
Max Cash
Constantine Amassiadis Scottsdale, AZ
Mid Valley Pawn
Josh and Zach Gottlieb Turlock, CA
Oahe Pawn
Michael Shoup Pierre, SD
Pawn America
Brad Rixmann, Steve Caulfield Burnsville, MN
Ashley Bostic Lawrenceville, GA
Quick Jewelry Repairs
Jason Yakubovich Long Island City, NY
Quik Cash Jewelry and Pawn Inc
Cassidy Molin Miami, FL
R&F Pawnbrokers
Cole Dacus Conway, AR
Refine Max Inc
Lakhmichand Lohani New York, NY
Showkase
Asher Ragman New York, NY
Sigma Metalytics
Parker Blau Chico, CA
Neal Yukolis
Neal Yukolis Mesa, AZ
T-N-T Pawn Brokers
Tim Lay Kalamazoo, MI
Verma Group, Inc
Amit Verma Atlanta, GA
Wisconsin Avenue Jewelry & Loan
Bret Eulberg Milwaukee, WI
Wise Arms
Tim Wise Lecompte, LA
To grow and be successful in this business you need more than just yourself.
Renee Constant Northwest Pawn | Eugene, OR
Renee Constant is the Manager of Northwest Pawn in Eugene, OR. After responding to a Craigslist ad 7 years ago, she found her calling in the exciting and fast-paced world of pawn. A passionate pawnbroker, she finds fulfillment in the ever-changing inventory and building relationships with her customers.
How does your business look di erent now vs. when you first started? Our pawn base is growing consistently, as are our sales.
As a child, what did you want to be when you grew up? I wanted to be an attorney.
What’s one thing you wish someone had told you when you were getting started?
How important self-care is. Don’t become so involved that you forget yourself. If you can’t be 100, you can’t give 100. Work-life balance is so important.
What do you enjoy doing during non-work hours? How did you get interested in those activities?
Going places is my hobby. From road trips to the coast, to 15-hr drives to Las Vegas. I’ve always loved to travel, however listening to my customers talk about where they have been really makes me want to get out and see the world.
Tell us about your fondest memory in the business to date. One day, not long a er I started, I was upset and ready to give up. I said I was quitting and walked out. Troy, the owner, followed me out and said, “Nope, you can’t just give up like that.” He had a heart-to-heart talk with me, then told me to go to the beach and said he would see me tomorrow. In that moment, I knew I had found more than just a job; I had found a work family. I’m so glad he didn’t give up on me.
What have been some of your biggest learning experiences in running a pawn business?
Learning to be patient and understand the diverse needs of my clients while being tactful. The old saying teamwork makes the dream work is so true; without my team, I couldn’t do the awesome work I do. To grow and be successful in this business you need more than just yourself.
How do you set your business apart from others in your industry?
My passion and love for my customers that I bring to the o ice every day. Customer service and compassion can go a long way in this industry.
If you were stranded on a desert island alone, what 3 items from your pawn store would you want with you? Crossbow, Survival SOS Beacon kit, and a machete.
What would you want people to say about you at your retirement party?
You’re a legend, thank you for everything you have taught us.... Enjoy the white sand and have fun.
Know someone who should be featured in People of Pawn? Email Laura@nationalpawnbrokers.org
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