ConnCAT & ConnCORP 2023 Annual Report

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CONNCAT & CONNCORP FAMILY OF BUSINESSES

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WORDS FROM OUR CEO

Dear ConnCAT & ConnCORP Family, I am honored to share with you the tremendous strides and impactful outcomes achieved by the ConnCAT and ConnCORP family of businesses, Orchid Cafe, Orchid Hospitality, and The Lab at ConnCORP and Petals Market.

As we reflect upon the accomplishments of 2023, I am thrilled to share with you this annual report detailing just some of the incredible successes and transformative impact our organization has achieved. The past year has been marked by significant milestones, innovative programs, and collaborative efforts that have reinforced our commitment to excellence. And none of this would be possible without the decades-long success of our premier organization, ConnCAT. Our adult programming has seen substantial growth and achievement throughout 2023. ConnCAT’s adult programs have earned certification from the Connecticut Department of Higher Education through 2025, reaffirming our commitment to providing high-quality education and training.

As a result of the ongoing success in this area, we celebrated the achievements of 30 graduates who completed our adult programs, marking another year of impact and empowerment. In Summer 2023, Cohorts 23 in Phlebotomy and 10 in Culinary successfully completed their programming and externships, contributing to a pool of skilled professionals in their respective fields.

Our commitment to youth development remained unwavering in 2023, with several initiatives and partnerships aimed at empowering the younger generation. Through a number of generous grants, we’ve been able to fortify our offerings and ensure our students have the best resources available to support their continuous success.

ConnCAT received a grant from the United Way to support our youth Summer programming, enabling us to provide enriching experiences for young minds. A substantial grant from CT Humanities facilitated the upgrade of our Mac Lab, equipping it with 18 new Mac Computers, 20 new PCs, laptops, printers, and other technological enhancements. This not only revitalized the defunct computer lab but also paved the way for the implementation of 3D printing.

As a result, six students participated in a 3-day 3D printing class, generously provided by Funbotics. After completion, these students received printers to continue their learning at home.

Our commitment to collaboration and community involvement has been at the forefront of our efforts in 2023.

From hosting a roundtable with Senator Cory Booker and State Treasurer Erick Russell exploring and discussing baby bonds, to collaborating with Pathways to Wellness to address topics of

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loss, grief, transition, and rebuilding, we’ve utilized partnerships and collaboration to adopt a culture of continuous improvement.

In the realm of economic development, we are proud to report that our initiatives have continued to uplift the Black community here in New Haven. Through strategic partnerships and innovative programs, we have empowered individuals with skills, resources, and opportunities to thrive in the local economy. Our entrepreneurship workshops and small business support initiatives have fostered sustainable growth and created a positive ripple effect within the community.

The arts remain a powerful vehicle for expression and empowerment. Our commitment to fostering creativity and cultural enrichment has resulted in a myriad of artistic endeavors that celebrate the richness of Black culture.

From exhibitions and performances to community art installations, ConnCAT has served as a catalyst for artistic expression, contributing to a vibrant and culturally diverse New Haven. This work laid the foundation for the opening of Orchid Gallery in 2024.

Recognizing the importance of biotech in the modern world, we have implemented initiatives aimed at bridging the bio divide within the Black community.

Through our BioLaunch program, we are equipping individuals with the skills and tools necessary for success in the quickly growing bioscience industry.

Our BioLaunch program, introduced in 2023, has already seen remarkable progress. Cohort 1 has completed training and is currently enrolled in a 2-month externship program, while Cohort 2 commenced training with 10 enthusiastic participants.

Our culinary arts programs have not only provided culinary skills training but have also served as a platform for economic empowerment. By nurturing

local culinary talent and supporting food-related entrepreneurship, we are contributing to the growth of the local food industry and enhancing the culinary landscape of New Haven.

As we embark on the new fiscal year, we are filled with optimism and determination. We remain committed to our mission of empowering the Black community through economic development, arts, technology, and culinary arts. Your continued support will play a pivotal role in helping us realize our goals and make a lasting impact on the lives of those we serve.

I extend my heartfelt gratitude to you for being an integral part of the ConnCAT and ConnCORP family of businesses. Your belief in our mission has fueled our efforts and inspired positive change in the lives of many.

Together, we are making a difference, and I look forward to the continued journey ahead.

Thank you for your unwavering support.

Sincerely, Erik Clemons

Founding CEO ConnCAT & ConnCORP

WORDS FROM OUR BOARD CHAIR Dear Supporters, Partners, and Friends, I am humbled and honored to serve as the Board Chairman for both ConnCAT and ConnCORP. It gives me great pleasure and immense pride to report on both organizations’ progress toward fulfilling their missions and realizing their visions - empowering and uplifting the lives of our fellow citizens. As we reflect on this past year, we are filled with gratitude for the unwavering support of our community, donors, and partners who have played such a crucial role in helping us to advance our mission.

In 2023, ConnCAT and ConnCORP continued our commitment to empowering and uplifting communities through our multifaceted approach that integrates arts, technology, entrepreneurial support, workforce development, and economic development. Our tireless efforts and the collaborative spirit of our stakeholders have allowed us to make significant strides in achieving our goals.

1. Arts and Culture: The arts have always been a powerful medium for expression and cultural enrichment. In 2023, we organized and supported numerous cultural events, exhibitions, and performances that celebrated the rich heritage of Black communities. Through these initiatives, we aimed to foster a sense of pride, identity, empowerment, and unity among individuals of all ages.

2. Technology Initiatives: Recognizing the importance of technology in today’s world, we expanded our efforts to bridge the digital divide. ConnCAT and ConnCORP provided technology training, access to resources, and mentorship programs to empower Black individuals, especially youth, with the skills needed for success in the digital age.

3. Entrepreneurial Support: Our commitment to fostering economic empowerment remained a focal point in 2023. We supported aspiring

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Black entrepreneurs by providing mentorship, access to capital, and resources to help grow their businesses.

Through partnerships with local businesses and educational institutions, we created a supportive ecosystem for entrepreneurship. Most notably, our collaboration with the US Small Business Administration and Quinnipiac University to launch our ConnCORP/Quinnipiac University Entrepreneurship Academy has proven to be an enormous success.

4. Workforce Development We continue to deliver on our promise to create a learning environment that inspires hope, innovation, creativity, and excellence while providing a path for individuals to revitalize the landscape of New Haven.

A landscape that provides inclusive opportunity for all of its citizens. We are proud of the success of our collaboration with the BioLaunch initiative, designed to train and prepare workers for New Haven’s thriving biotech and biomedical industries.

5. Economic Development: In collaboration with local organizations and government entities, ConnCAT and ConnCORP actively participated in initiatives aimed at promoting economic development in Black communities. Our focus on sustainable solutions and community engagement contributed to positive changes in employment, housing, and overall economic well-being. The transformation of the old Dixwell Plaza site into ConnCAT Place on Dixwell, a residential, retail, cultural, and commercial development has commenced.

Financial Overview: We are pleased to report that 2023 was a successful year for ConnCAT and ConnCORP. Through the generosity of our donors and the effective utilization of resources, we were able to achieve our programmatic goals while maintaining financial sustainability. A detailed financial report is below for your review.

Acknowledgments: We extend our heartfelt gratitude to all our donors, volunteers, staff, and partners who have been instrumental in our success. Your support has allowed us to make a meaningful impact on the lives of those we serve. A special thanks to the ConnCAT and ConnCORP board members for the wisdom of their advice and counsel and for their commitment to effective governance and oversight of both organizations.

As we look ahead, we remain committed to our mission of fostering positive change in our underserved communities through arts, technology, entrepreneurial support, workforce development, and economic development. With your continued support, we are confident that ConnCAT and ConnCORP will continue to be a catalyst for lasting change.

Thank you for your unwavering commitment to our cause. Together, we are making a difference.

Sincerely,

Carlton Highsmith Board Chair ConnCAT & ConnCORP

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2023 Snapshot ConnCAT and ConnCORP have achieved remarkable success in 2023, setting new benchmarks and exemplifying excellence in every facet of our operations, truly embodying the spirit of innovation and growth.

30 Participants graduated from our adult programming after we became certified with the Connecticut Department of Higher Education through 2025.

Phlebotomy Cohort 23 and Culinary Cohort 10 completed their programming and externships, summer 2023.

BioLaunch Cohort 1, Culinary Cohort 10, and Phlebotomy Cohort 23 all graduated on February 17, 2024.

ConnCAT hosted a dual open house in September, providing information about our youth arts and adult training programs, as well as open employment opportunities. The open house was well attended and successful.

Shayne Miller,

a culinary alumnus from Cohort 2, was hired in October as the Assistant Culinary Chef Instructor.

After graduating from ConnCAT in 2017, Shayne held several positions across the country at various restaurants, hotel brands, and universities.

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participants began training with Phlebotomy Cohort 24 in September 2023. participants began training with Culinary Cohort 11 in September 2023.

BioLaunch Cohort 1 began training in May 2023. Cohort 1 completed training and is currently enrolled in a 2-month externship program.

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participants began training with BioLaunch Cohort 2 in October 2023.

ConnCAT received a grant from the United Way for youth Summer programing.

ConnCAT upgraded the Max Lab through a $91K operating support grant from CT Humanities. Upgrading the Mac Lab consisted of:

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Mac Computers

20

PCs

4

Laptops

2

Printers

and copy machines, new smart TVs, an electronic front desk signing and badging system, and other technology (and resurrecting the defunct computer lab) to assist youth and adults with research, homework, and resume building. In addition, ConnCAT will fully implement the 3D printing.

The City of New Haven Youth-At-Work program placed 4 High School students at ConnCAT on a work-to-learn experience, providing them with a 5-week stipend.

Since our summer program runs for 6 weeks, ConnCAT paid the students’ salary for the additional week.

68 200

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students participated in a 3-day 3D printing class with new printers provided by Funbotics. After completion, these students were gifted the printers to take home to continue learning.

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youth participants studied and celebrated the international phenomenon called Hip Hop during the 50th Anniversary. ConnCAT youth and staff attended the play “M.J., The Musical” at the Neil Simon Theater on Broadway.

ConnCAT instituted a college student summer paid internship program, mostly for students attending HBCUs. There were 7 interns in total, of which 4 attended HBCUs: Eastern Shore Maryland, Hampton University, NC A&T, Morgan State University, University of New Haven, Carnegie Mellon University, and Columbia University.

youth participants and more than...

total participants attended the annual Youth Summer Showcase wrapping up the 50th anniversary of Hip-Hop celebrations.

2023 fall after school program commenced in October with classes which included

3D-Printing, Fine Arts and Digital Arts.

New this year to the after-school program is a Python Coding class.

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Collaboration and Community Involvement

In April 2023, ConnCAT hosted Senator Cory Booker and State Treasurer Erick Russell along with several community leaders to discuss baby bonds at a roundtable.

In April 2023, ConnCAT hosted the Greater New Haven NAACP, for a voters’ registration education and to discuss the John R. Lewis Voting Rights Act of Connecticut.

In 2023, ConnCAT took part in The Elm City Freddy Fixer Parade Community Clean-up Day on May 20.

ConnCAT Staff members along with other community organizations cleaned along the parade route in preparation for the annual Freddy Fixer Parade that took place in June 2023. This tradition dates to 1962 with a neighborhood community clean-up day and is still going strong in 2023.

Summer partnership with Inspired Communities Inc. to prepare healthy meals and feed community children at Orchid Cafe & Orchid Catering and our Culinary Students. These healthy meal options were sponsored by Monitor My Health, whose mission is preventing obesity, type 2 diabetes, heart attack, and stroke by providing a CDC-recognized evidencebased lifestyle change program and addressing the social determinants.

ConnCAT & ConnCORP staff members participated in the Annual Labor Day New Haven Road Race.

In collaboration with Pathways to Wellness, ConnCAT hosted a wellness day for staff members on how to deal with loss, grief, transition, and rebuilding. This was done in recognition of Mental Health Awareness and Wellness in the month of May.

In June, ConnCAT hosted renowned Author, Professor, Chef, and CEO of Global Cooking School, Chef Hari Pulapaka, PhD. He prepared healthy vegan dishes in our culinary kitchen along with some students, to host a fundraising dinner for the International Festival of Arts & Ideas.

In September, ConnCAT hosted Igbo Kwenu, a local Nigerian community organization that teaches Igbo language and culture with a focus on education and career, for a career day focused on middle to high school students.

There were more than 150 participants and dozens of professionals who represented different career paths that were presented to the students.

In November, ConnCAT hosted The Prosperity Foundation National Philanthropy Day grant announcement, awarding 25 organizations with $900,000.

In November, the New Alliance Foundation, in a surprise visit, presented our CEO, Erik Clemons with the Kim A. Healey Inaugural Leadership Award in the amount of $10,000. This grant is awarded to an organization to recognize an individual who has demonstrated exceptional leadership and made significant contributions to that organization and the community.

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In October and November, ConnCAT hosted Clifford Beer’s Empowering Community Advocates to foster healing and resilience in a 3-day workshop. The training helped community members gain an understanding of trauma and its impact on individuals and communities. They were taught skills and strategies to recognize trauma-related signs and symptoms and how to respond compassionately with support.

2023 CONNCAT PROGRAMMING

BY THE NUMBERS

Our commitment to fostering an inclusive environment is evident in our numbers. With a dedication to age and gender diversity, we proudly reflect the rich tapestry of the Black community. Our organization embraces individuals of all ages and genders, fostering an environment where every voice is heard and valued.

Medical Billing and Coding

Phlebotomy Cohort 21-24

Culinary

Youth <18 Years

9 students

41 students

21 students

143 students

ONE

THREE

TEN

SIXTYTHREE

EIGHT

THIRTYEIGHT

ELEVEN

EIGHTY

AGES

AGES

AGES

AGES

RACE

RACE

RACE

RACE

20-21: 1 25-29: 2 30-34: 2 40-49: 2 50-64: 2

AAPI: 0* BI-RACIAL: 1 BLACK: 9 LATINO:0 WHITE: 0 UNKNOWN: 0

18-19: 1 20-21: 2 22-24: 2 25-29: 5 30-34: 2 35-39: 3 40-49: 3 50-64: 5

18-19: 1 20-21: 9 22-24: 8 25-29: 10 30-34: 3 35-39: 2 40-49: 7 50-64: 1 AAPI: 1 BI-RACIAL: 2 BLACK: 31 LATINO:6 WHITE: 0 UNKNOWN: 1

AAPI: 0 BI-RACIAL: 0 BLACK: 19 LATINO: 1 WHITE: 1 UNKNOWN: 0

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20-21: 1 25-29: 2 30-34: 2 40-49: 2 50-64: 2

AAPI: 0 BI-RACIAL: 0 BLACK: 135 LATINO: 6 WHITE: 0 UNKNOWN: 1

* Zero represents information undisclosed.

In 2023, ConnCAT established BioLaunch, a job and bioscience training program designed to fulfill the market demand for trained professionals in laboratory operations.

The program emphasizes bioscience skills while producing well-rounded professionals, equipped to enter the fast-paced, biotech and biopharmaceutical That’s where Lanaja Carr embarked on the next phase of her adult career. Carr graduated in 2015 from New Haven’s High School in the Community. She attended Naugatuck Valley Community College for Sterile Processing Technician courses. Over the pandemic, Lanaja worked as an individual aid with ACES and a collection specialist with Griffin Hospital.

Lanaja joined ConnCAT in 2023 in the first cohort for BioLaunch. She quickly showed herself to be dedicated, thoughtful, hopeful, teachable, and persistent. In the BioLaunch program, Lanaja successfully completed 2 weeks of Academy at ConnCAT, into 4 months of classroom and laboratory skills training at Yale West Campus, and began her two-month internship with Alexion in New Haven. The internship is a probationary period where our industry partner trained Lanaja in procedures specific to their biotech company. Impressed with Lanaja, our industry partner hired her out of her internship for a full-time role in sample management.

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Serving up Success: Chef Shayne Miller’s Remarkable Rise

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Where are they now?

In the vibrant culinary scene of New Haven, Connecticut, one name stands out for its unique blend of talent, dedication, and passion: Shayne Miller.

Martin to lend his expertise to a series of open houses in September. It was during this time that Shayne’s journey came full circle as he was offered a position assisting Chef Jenna with Cohort 11, serving as a guiding light for the next generation of culinary talents.

As the Assistant Culinary Chef Instructor of ConnCAT, Shayne’s journey embodies the transformative power of education and practical experience in the culinary arts.

For nearly a decade, Shayne immersed himself in the fastpaced and demanding environment of professional kitchens.

Each experience, whether in bustling restaurants or high-end hotels, added layers to his expertise, shaping him into a chef of remarkable caliber. Yet, it was his roots at ConnCAT that laid the foundation for his success.

Shayne’s story begins as a culinary student at ConnCAT’s renowned Culinary Arts Program. Like many aspiring chefs, Shayne had a burning desire to master the craft of cooking.

Through ConnCAT’s immersive curriculum, he gained invaluable skills, from knife techniques to flavor pairing, under the guidance of seasoned professionals in the industry.

At ConnCAT, Shayne not only learned the technical aspects of cooking but also cultivated a deep understanding of the artistry behind each dish. He embraced the philosophy of using food as a medium for storytelling, blending flavors and textures to create memorable dining experiences.

Upon graduating from ConnCAT, Shayne embarked on a culinary journey across the country, working in kitchens recognized for their innovation and excellence.

Shayne’s journey took an unexpected turn in July 2023 when he embraced a new challenge as a private contractor for a company tasked with refining operations at the Graduate Hotel in Madison, Wisconsin. Far from home and his daughter, Shayne navigated this opportunity with grace and skill, identifying and redirecting any operational discrepancies with finesse. Despite the distance, Shayne’s commitment to excellence shone through, earning him both financial success and valuable insights into the intricacies of the culinary industry.

Returning to ConnCAT, this time as the Assistant Culinary Chef Instructor, Shayne brings with him a wealth of knowledge and a relentless pursuit of culinary excellence.

He serves as an inspiration to current students, demonstrating that with dedication and perseverance, dreams can indeed become reality.

In his role, Shayne is not just crafting dishes; he’s crafting opportunities for the next generation of aspiring chefs.

He actively mentors students, sharing his wisdom and guiding them on their own culinary journeys. Through his leadership, ConnCAT continues to be a beacon of hope and empowerment for the community.

However, Shayne’s heart remained tethered to his roots and his community. A preplanned commitment awaited him back in New Haven, where he played a pivotal role as a Food Vendor at the 2nd Black Wall Street Event on the New Haven Green in August 2023. This event marked a significant milestone for Shayne, showcasing not only his culinary prowess but also his unwavering dedication to his family and his burgeoning catering business.

Shayne’s culinary journey is a testament to the transformative impact of education and hands-on experience. From his beginnings as a student at ConnCAT to his current role, Shayne embodies the spirit of innovation, creativity, and resilience that defines ConnCAT’s mission.

As we reflect on the past year, Shayne’s story reminds us of the power of education to change lives and uplift communities. With him at the helm, ConnCAT’s culinary program continues to thrive, nurturing the talents of future chefs and enriching the culinary landscape of New Haven and beyond.

Indeed, Shayne’s entrepreneurial spirit burns brightly, fueled by his participation in the Collab Food Business Accelerator program, which began just as the pandemic struck. Despite the challenges posed by the global crisis, Shayne remained resolute in his goal of running his own catering service. His vision, coupled with his relentless determination, sets the stage for a future filled with promise and opportunity.

With each step he takes, Shayne continues to embody the values of resilience, innovation, and community that define ConnCAT’s mission.

Following the success of the Black Wall Street Event, Shayne returned to ConnCAT, where he reunited with Chef Jenna

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Flowing With Phlebotomy Nicole Bowers’ Journey After ConnCAT

Among our many success stories at ConnCAT is Nicole Bowers, whose transformative journey through the phlebotomy program serves as a testament to ConnCAT’s impact.

Nicole, a native of New Haven, embarked on her educational journey at Smith College in Northampton, Massachusetts. Following her college years, she joined Teach for America, which led her to Atlanta, Georgia, where she taught middle school science for four years. However, a desire to be closer to family prompted her return to Connecticut in 2008.

It was during a period of unemployment that Nicole’s aunt introduced her to ConnCAT’s phlebotomy program. Nicole recalls, “My aunt told me about the phlebotomy program that was being offered at no charge, that they would train you to become a phlebotomist, and that they had ties and sponsorship with Yale New Haven Hospital and other entities.” Intrigued, she applied and was accepted into the program’s second cohort.

Under the guidance of instructors like Shukkriyah Hasan, Nicole found herself in an environment that fostered not only skill development but also a sense of community and accountability. “Upon walking into ConnCAT, there was a feeling of family and welcomeness,” Nicole reflects. “They were truly invested in preparing people for careers they could sustain their families on.”

The rigor of the program, coupled with the unwavering support of ConnCAT’s leaders, instilled in Nicole a newfound confidence. She notes, “From a confidence standpoint, Erik Clemons and Mrs. Hasan continually poured into me and helped me to build my confidence in my ability to see things and do things beyond what I was doing at the time.”

Nicole’s experience with ConnCAT proved to be life-changing. Equipped with the skills acquired through the phlebotomy program, she was able to move into the next phase of her career “Because of the phlebotomy skills that I had learned at ConnCAT, I was able to secure 16

Where are they now? employment at Yale New Haven Hospital,” Nicole explains.

However, Nicole’s journey didn’t stop there. Inspired by her experiences at ConnCAT, she pursued further education, earning her associate’s degree in nursing. With ConnCAT’s support, Nicole seamlessly transitioned into a nursing role at Yale New Haven Hospital, where she continues to make a difference today.

Reflecting on her journey, Nicole remains grateful for the opportunities afforded to her by ConnCAT. “I am just immensely proud to have been a part of the ConnCAT family,” she says. “I’m proud of all of the growth and development that they have done.”

For Nicole, ConnCAT isn’t just a program—it’s a lifeline. “ConnCAT has always said that they were invested in New Haven and the growth and development of this area,” she emphasizes. “They are people of their word, and it’s a really great feeling to know that at some point I was a part of that legacy.”

As Nicole looks ahead, she remains committed to paying it forward, serving as a mentor and advocate for others seeking to follow in her footsteps. “I believe in giving people the opportunities because I’ve been blessed and been given opportunities,” she says. “Blessed to be a blessing, kind of thing.”

Nicole’s journey exemplifies the transformative power of education and community support. Through ConnCAT, she not only found a path to success but also discovered a family that continues to uplift and empower individuals in New Haven and beyond.

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We’ve developed an entrepreneur ecosystem for Black and minority business owners that consists of 10 partnerships among The Lab at ConnCORP Members, and provided more than 90 one-on-one advisory consultations to member and local businesses to support growth, in terms of increased revenue, hiring, and expansion.

We’re creating networking connections between Lab members and nearly 20 industry experts who provided mentorship. We’re providing local and regional Chamber membership and resources to members by virtue of the Lab’s own membership, relationship building, and partnerships.

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2023 Year in Review

The Lab at ConnCORP Over the course of the year, The Lab at ConnCORP has achieved a number of milestones for community and entrepreneur engagement. The following stats are examples of that success: LaunchPad @ The Lab speaker series engaged 192 unique attendees across 6 workshops.

• Survey feedback revealed that 94% of program attendees reported having expanded their professional network as a result of programming at The Lab and • 85% of program attendees reported engagement with additional Lab programming.

The ConnCORP/Quinnipiac Community Entrepreneurship Academy has served 40 individuals over the course of two consecutive cohorts. These individuals were selected from an applicant pool of 81 for the October 2022 enrollment period and 64 for the August 2023 enrollment period.

100% of program participants received seed money for their businesses upon completion of the program.

55% of program participants have applied for grants.

25% of program participants have received grant funding thus far.

45% of program participants have added new products and services.

40% of program participants have seen an increase in revenue due to improved pricing and marketing strategies as a direct result of training received in the course.

10% of program participants have expanded the size of their physical store locations.

Saving with Sistas – A quarterly investment roundtable for women of color designed to overcome the intimidation many feel about investing in capital markets – engaged a total of 67 attendees resulting in 15 investment accounts opened.

5% of program participants have hired new staff members.

TGIT! Business Mixer – a networking event to support business leaders and entrepreneurs in building a larger professional network, engaged 317 unique attendees, 94% of whom reported having expanded their professional network as a result of programming at The Lab.

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Economic Justice Fund

consulting service Grants

$180,000

companies funded

Consulting Companies

The Anchor Spa Opal Stork HomeCare, LLC New Haven Firestop Systems, LLC Get Em Boy Boxing LLC Green Elm Construction Threads by Tea Vegan Ahava, LLC Tia Russell Dance Academy Steps Christian Academy C.R. and Co. Dance, LLC Crimson World Travel Eat Up, LLC Reservation Energy Partners Try This Pie, LLC Lillian Pearson Black Executive Coalition CT Black Expo SAHGE Academy Bubba’s Brunch Thee Hustle In Me Hair Art By Ranada, LLC

Lightspeed Edu The Narrative Project Innovative Consulting and Solutions KJB & Associates Lightspeed Edu Launch Consulting LLC

ConnCORP/Quinnipiac Entrepreneur stipends

$80,000

Total FTE hired by companies

25

as of Dec 2023

Total businesses

21

Total PTE hired by companies

40

as of Dec 2023

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Economic Justice Fund

2023 Highlights

Total Grants dispersed

$287,500

Provided $100,000 to an additional 35 black-owned businesses of the ConnCORP/QU Entrepreneurship Cohort

Received an additional $1Million in funding from Dalio Philanthropy

All EJF winners are still open for business as of December 31, 2023

100% of EJF winners had increased revenue each year in 2023, 2022, and 2021

Three EJF businesses had 2023 revenue of more than $1million

One EJF Business had 2023 revenue of more than $5Million

All EJF Applicants and Consultants, as well as those not selected for EJF, were invited to apply to the ConnCORP/Quinnipiac University Community Entrepreneurship Academy and Clinic program. EJF winners have participated in both cohorts in 2023

Businesses are collaborating with each other and consultants have hired each other for services.

The ecosystem for black entrepreneurship and business expansion continues to grow through this work 21

ORCHID HOSPITALITY Orchid Hospitality, a pivotal division within the ConnCORP conglomerate, assumes responsibility for overseeing food services, market endeavors, and catering initiatives. Distinguished by an unwavering commitment to meticulous detail and a passionate dedication to culinary excellence and service, Orchid Hospitality has experienced a remarkable journey throughout 2023, marked by substantial growth and promising prospects.

FINANCIAL MILESTONES: ORCHID GROSS SALES OVER THE YEARS 2019

2020

$54,425.00 2021

$47,082.00

$39,763.00 2022

2023

$167,924.00 $344,478.00

A significant highlight of 2023 was the assumption of management responsibilities for the catering hall.

Our foray into catering commenced in 2019 with the formulation of a comprehensive menu and strategic approach. Recognizing the need for enhanced infrastructure and expanded operational capacity, we deferred full deployment until the end of 2021, when Orchid Catering and Events became fully functional. By 2022, our strategic initiatives yielded positive results, gaining visibility and capturing market share. The substantial backing of ConnCAT and ConnCORP, coupled with our established personal connections and relationships, contributed significantly to our success. The rebranding of our identity to Orchid Hospitality in 2023 marked a transformative phase, accompanied by substantial team expansion from 5 to 30 employees.

Employee Retention Orchid Hospitality is distinguished by its remarkable employee retention, surpassing national averages with an impressive average tenure of three years or more. Our exceptional human resources department is a critical contributor to this success, which plays a pivotal role in shaping the employee experience from onboarding and training to ongoing support.

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Our HR team is committed to creating a seamless and positive onboarding process for every new employee. They ensure that each individual feels welcomed, informed, and equipped with the necessary resources to integrate smoothly into our work environment. By fostering a sense of belonging and purpose right from the start, we set the foundation for long-lasting and mutually beneficial relationships.

Beyond the onboarding phase, our HR department continues to be a driving force in employee development. They actively engage in ongoing training initiatives, recognizing the importance of continuous learning and skill enhancement. This collaborative approach ensures that our employees meet the current demands of their roles and have the opportunity to grow and evolve professionally over time.

Furthermore, Orchid Hospitality’s (ConnCORP HR department) provides consistent support and feedback to our employees. This personalized approach involves regular check-ins, addressing concerns, and recognizing achievements. By maintaining open lines of communication and offering a supportive framework, our HR professionals contribute significantly to our staff’s overall job satisfaction and commitment.

Our outstanding employee retention is a testament to our HR department’s comprehensive and personalized approach.

Their commitment to every stage of the employee journey, from onboarding to ongoing support, plays a pivotal role in fostering a positive and growth-oriented workplace culture at Orchid Hospitality.

Technological Advancements and Operational Enhancements Our commitment to excellence is evident in upgrading our catering platform to Perfect Venue, a pivotal tool instrumental in our growth.

This platform seamlessly converts leads into confirmed contracts, enhancing our overall efficiency. Our website (www.orchidhospitality. events) was also transformed, featuring a dynamic landing page and integration with Perfect Venue. This integration facilitated rapid responsiveness, enabling us to produce proposals within minutes and streamline our contract negotiation process.

Our utilization of technology at Orchid Hospitality is multifaceted, encompassing various aspects to enhance our operational efficiency and guest satisfaction. One prominent facet is our strong presence on social media platforms, where we actively engage with our audience, share updates, and create a vibrant online community.

In addition to our social media endeavors, we have implemented advanced technological solutions to streamline our internal processes.

Our inventory management system, MarketMan, seamlessly integrates with our Point of Sale (POS) system, Clover. This integration ensures real-time data synchronization, optimizing inventory control.

Complementing this, our deployment of the Homebase schedule system further exemplifies our commitment to technological innovation.

Integrated with our POS system, Homebase enables efficient staff management by providing a platform for shift trading among team members. This fosters a collaborative work environment and minimizes the challenges associated with last-minute schedule changes, such as calling in sick or unexpected no-shows.

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The combined use of MarketMan, Homebase, and Perfect Venue enhances our operational efficiency and contributes to creating a more dynamic and responsive workplace. These technologies empower our staff, allowing them to adapt to changing circumstances seamlessly and focus on delivering exceptional service to our guests. Through the strategic integration of technology across various facets of our operations, Orchid Hospitality remains at the forefront of innovation in the hospitality industry.

Diverse Catering Engagements Orchid Hospitality has been a proud participant in a diverse array of catering events, including engagements with prominent institutions such as Clifford Beers, Yale University, Yale Medical School, Southern Connecticut State University, Monitor My Health, Arts and Ideas, Promising Scholars Award Dinner, weddings, family gatherings, BBQ events, and various nonprofit board meetings.

Our collaboration with Monitor My Health involved successfully providing 6,000 healthy meals to five camps in the greater New Haven and Bridgeport areas over the summer. The venture’s success resulted in acquiring a year-long contract, committing us to provide 25,000 healthy meals per month, potentially increasing to 35,000 meals.

Petals Market: A Culinary Haven Petals Market, our neighborhood haven where communities intersect, offers an array of fresh fruits, vegetables, groceries, pizzas, and sandwiches. Leveraging third-party delivery platforms such as DoorDash, UberEats, Slice, and Snackpass, we have expanded our reach to cater to a broader audience.

Future Outlook With the formidable infrastructure and the organizational bandwidth to execute at the highest level, we anticipate propelling next year’s sales to unprecedented heights. The catering hall at ConnCORP stands poised to emerge as another lucrative revenue stream, solidifying its position as a vital component of our profit center. As we reflect on the past year’s accomplishments, the future unfolds with immense promise and a wealth of possibilities for Orchid Hospitality.

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OUR STAFF

Erik Clemons

Founding CEO ConnCAT & ConnCORP

Opal Harmon

Director of HR & Operations

Orlando Yarborough III, PhD

BioLaunch Program Director

Erin Pinsince

BioLaunch Learning Experience Manager

Steve Driffin Director of Programs

Jenna Martin

Lead Chef and Culinary Instructor

Giovanni Lopez Marketing & Communications Coordinator

Stephanie Mallard

Career Pathways Manager

Brionna Davis-Reyes, PhD BioLaunch Trainer

Rachel Graziano Youth Program Assistant

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Edward Highes Administrative Assistant

Myles Tripp

Adult Programs Coordinator & Community Liaison

Troy Smith Security

Cody Norris

Youth Digital Art Instructor

Shayne Miller

Assistant Culinary Chef Instructor

Elizabeth Cropper

Phlebotomy Instructor

Jolyne Brown

Youth Art Instructor

Shannon Harrell

Youth Coding Instructor

OUR STAFF

Anna Blanding

Paul McCraven

Andrew Aschettino Chief Financial Officer

Jahkeeva Morgan Director of Programming

Aya Beckles Swanson

Chief Investment Officer

Chief Operating Officer

Executive Director The Lab

Elaine Roper

Andrea Taylor

VP of Culture & Community Relations

Jeneave Dacres

Accounts Payable Manager

Gideon Gebreyesus

Senior VP of Hospitality and Food Operations

Human Resources Manager

Daniel Hunt Community Liaison

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Yadelina Grant

Food Hospitality Manager

Ian Williams

VP of Real Estate

YASMYN URSINi Front Desk Administrative Assistant

OUR STAFF

Amber Turner

Draeana Washington

Ishateama Hilton

Line Cook

Front-end Cashier

Idis Wilson

Micheal Driffin Douglas Wardlaw

Line Cook

Delivery Driver

Security

Jasmine Hayes

Ishateama Hilton

Aaron Kirk

Tillian Taylor

Tyler Ford

Christian Butler

Orchid Hospitality

Night Kitchen Manager

Day Kitchen Manager

Front-end Cashier

Catering Chef

Line cook

Front-end Cashier

Recess Cafe Terrence Ivory, Jr.

Eric Jones Barista

Barista

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Margaux Jackson Barista

Looking Ahead As we look ahead to the next fiscal year, we are committed to deepening our support for Black innovation across diverse sectors including economic development, entrepreneurship, arts, technology, and biosciences. Through strategic collaborations and targeted investments, we aim to amplify the voices and contributions of Black innovators, fostering an inclusive ecosystem where talent flourishes and groundbreaking ideas thrive.

C o n n C AT p r o g r a M m i n g Medical Assistant Program

Phlebotomy program

evening/night program

We will take a proactive step in meeting the industry’s growing demand for skilled professionals. The program will equip individuals with the necessary knowledge and skills to excel in the field of medical assistance while helping to address the shortage of qualified professionals in the greater New Haven area.

The phlebotomy program has an extensive waiting list, indicative of its popularity and the pressing need for more opportunities in this field. We are actively pursuing an evening/night program in response to this demand. This expansion will not only accommodate those unable to attend during traditional hours but also enhance accessibility and flexibility for aspiring phlebotomists.

By introducing an evening/ night program, we aim to cater to individuals with diverse schedules, including working adults, parents, and individuals with daytime commitments. This initiative aligns with our commitment to providing inclusive educational opportunities that empower individuals to pursue their career goals without constraints.

C o n n C AT P l a c e o n D i x w e l l We’re developing a state-of-the-art mixed-use retail, residential, and cultural hub in Dixwell’s Historically Black Community Center, rooted in restorative economic development.

ConnCAT Place on Dixwell will include a diverse cross-section of uses to deliver a vibrant, high-quality, compelling, and sustainable mixed-use environment which will not only transform Dixwell Plaza but will serve to catalyze transformation throughout the entire Dixwell Avenue corridor and adjacent neighborhoods.

Our investment of $220 million in the development of ConnCAT Place will create immediate economic impacts due to the construction activity as well as long-term benefits from the ongoing economic activity that will be possible due to this project.

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OUR BOARD

Carlton Highsmith Board Chair Catherine E. LaMarr, Esq. City of New Haven

Alan Bowie Simon & Schuster

Kevin A. Myatt Yale New Haven Health

Bridget D’Angelo Attorney, Carmody Torrance, Sandak and Hennessey

Alexis Smith, Esq. New Haven Legal Assistance Association, Inc.

Malcom Ellis Global Director, Technology Architecture and Strategy, Diageo

Daniel Caron TrussT Consulting

Kim Harris Harris and Tucker

Paul A. McCraven ConnCORP

Dr. Gerard Jaynes Professor, Yale University

Denise Morris Yale New Haven Health

Miles Lasater CEO of PurposeBuilt Ventures

Dr. Milton Wallack, D.D.S. Retired

Jessie Phillips Greater New Haven Chamber of Commerce Nina Silva Dixwell Management Team member

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OUR FUNDERS

F O U N D AT I O N

F O U N D AT I O N

FA M I LY O F F I C E

RISC Foundation Craig Crews & Kate McKenzie 33

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