From the Chief Community Management Officer's Desk
Dear Resident,
Welcome to the first 2025 edition of your community newsletter. This year, we celebrate the Year of Community, reinforcing the strong connections that make our neighbourhoods feel like home. With the UAE ranked among the world’s happiest countries, we take pride in fostering an inclusive and vibrant living environment.
Thank you for being an essential part of our growing, thriving community. Wishing you a wonderful year ahead.
Stay connected, Francis Giani
What’s New in the Community
We are always working to make your neighbourhood better and the first few months of 2025 have been no exception. From upgrades to improvements, here’s a quick look at everything that’s been happening in and around your community from January to March.
A Sign of Community Pride
We’re thrilled to unveil the brand-new #DistrictOne signage, now proudly installed along the scenic shores of the Crystal Lagoon — one of the most iconic features of our community. Designed as a vibrant landmark and the perfect photo op, this eye-catching installation adds a splash of character to the lagoon area while giving residents and their families a memorable backdrop for walks, gatherings and weekend outings.
Remember to tag your moments with #DistrictOne on social media — let the memories and photos begin!
More Space, More Convenience
New parking bays have been added near the paddle courts, bringing a welcome boost to convenience and accessibility for all residents and guests. This newly designated space means less time spent searching for a spot and more time enjoying the game.
The expansion not only helps reduce congestion during peak hours but also contributes to safer movement around the facility, especially for families with children and sports equipment in tow.
Smart Access Upgrades
As part of our community security upgrades, we have commissioned a new Automatic Number Plate Recognition (ANPR) system and barrier system at all four security gates of MBR City District One.
This state-of-the-art system is designed to make daily commutes smoother and safer for residents moving in and out of the premium neighbourhood. With faster license plate recognition, you will enjoy quicker access, while the enhanced security features help prevent unauthorised vehicles from entering the premises.
Along with easing congestion during peak hours, this upgrade supports better traffic flow, minimises wait times and improves overall safety for families, children and guests moving in and out of the community.
Your New Tennis Court is Ready
We’re excited to announce that the Multipurpose Court 1 has officially been transformed into a dedicated tennis facility — and it's ready for your next match.
As part of the refurbishment, the court now features a fresh coat of high-quality acrylic floor paint and new tennis-specific markings, offering a smoother surface and enhanced visibility for players. Whether you're a seasoned player or just picking up a racket for the first time, the upgraded court provides the ideal setting for both casual rallies and competitive games.
This enhancement reflects our ongoing efforts to enrich recreational spaces within the community, encouraging wellness, social connection and active living for all age groups.
Moments Captured Special Iftar for Our Everyday Heroes
Ramadan is a time of giving, gratitude and togetherness and this year, our community came together in the most meaningful way - sharing an Iftar with the hardworking individuals who keep our neighbourhood safe, clean and beautiful.
On a special evening, 150 dedicated staff membersincluding security guards, gardeners and housekeeping teams - gathered to break their fast and enjoy a meal prepared with appreciation and respect.
It was a heartwarming tribute to the people who work tirelessly behind the scenes to keep our community running smoothly. The overwhelming support from residents made this initiative even more special.
Ramadan Reflections: A Month of Meaningful Impact
In the spirit of giving, Dubai Holding Community Management* partnered with Beit Al Khair Society to bring comfort and nourishment to low-income workers in Al Quoz. Our dedicated volunteers alongside senior leadership, came together to distribute more than 1,166 Iftar meals, ensuring those in need could break their fast with a warm, fulfilling meal.
*Nakheel Community Management is a Dubai Holding Community Management company.
Reliving Ramadan Traditions
with Mohamed Jeelani and family
This year, we had the pleasure of sitting down one of our residents from the MBR City - District One community, Mohammed Jeelani, Zakia Khan @zakiakhandesigns and their son who welcomed us into their home to share the cherished traditions that make Ramadan so meaningful to them as a family.
Your earliest Ramadan memories that come to mind What first comes to mind is wearing new clothes and enjoying the nice weather, attending night prayers and of course, the delicious Iftar - which is always a wonderful opportunity to meet people.
Today, we have many opportunities for charity and food distributions, which truly capture the spirit of giving during this special time.
A favourite Iftar recipe or meal that the family enjoys I love fruits and dates and I prefer homemade and traditional dishes for Iftar. One of our family traditions is following the beautiful night prayers throughout Ramadan.
Ramadan and Eid in your community in a sentence Ramadan and Eid are significant events for our community and the Islamic calendar, promoting selfreflection, charity and community bonding. I have lived here for over seven years. The spots I enjoy the most are the mosque and the Crystal Lagoon - both offering a serene and peaceful atmosphere, perfect for reflection during Ramadan.
As the spirit of Ramadan filled our community, stories like Mohamed’s remind us of the universal beauty of tradition, gratitude and togetherness. Whether it’s through the warmth of a family meal, the quiet moments of reflection or the joy of sharing with others, Ramadan truly brings us all closer.
3 Step Guide to Listing Your Holiday Home Like a Pro
If you're considering listing your apartment or villa as a holiday home, please be aware that Dubai Economy and Tourism (DET) approval and the DTCM Holiday Home Permit are mandatory before proceeding. This ensures that all holiday rentals comply with regulations and meet the necessary standards.
1
Register on the Holiday Homes portal https://hh.dtcm.gov. ae/holidayhomes/ Welcome.aspx to add your unit.
2
Submit the required documents, including:
▶ Title Deed/Sales Purchase Agreement
▶ Payment completion certificate
▶ Homeowner’s signed copy of passport /Emirates ID
▶ Trade License (for companies) plus Emirates ID/ passport of authorised signatory
▶ Property Management Letter (as per template)
▶ Current DEWA bill
▶ Tenancy contract (for rented units)
3
Once approved, self-classify your property and pay the required fee.
Why this is important
This permit helps ensure that all holiday homes in the community meet safety and regulatory requirements, creating a secure and well-managed environment for both residents and visitors.
Electrical Overload: A Silent Risk!
Did you know that a majority of apartment and villa fires have been caused by electrical overloading? Plugging too many devices into a single circuit can lead to dangerous overheating and fire hazards.
Stay Safe with These Simple Tips:
▶ Follow manufacturer guidelines and avoid overloading circuits.
▶ Limit the number of appliances plugged into an extension box.
▶ Need more outlets? Always consult a licensed electrician for safe installations.
Your home's safety starts with smart electrical use. Stay cautious and prevent hazards.
Hidden Impact of Feeding Stray Cats and Birds
The immediate act of feeding stray animals or birds may feel compassionate, but over time, it creates a snowball effect of challenges.
Littering and Droppings
Birds leave behind droppings that accumulate in communal areas, creating unsanitary conditions and increasing the need for frequent maintenance and cleaning.
Hygiene Issues
Stray cats often scavenge through sand, bins and other areas, leaving behind food scraps and waste. This not only attracts pests and rodents but also leads to an unclean community environment.
Pest Infestation
Bird droppings and leftover food attract scavengers such as insects and rodents, which can lead to pest control issues and further spread of diseases.
Uncontrolled
Population Growth
Stray cats reproduce rapidly, leading to overpopulation and increased instances of noise disturbances, foul odours and hygiene concerns in common spaces.
Respiratory Concerns
Accumulated bird droppings contribute to airborne allergens, exacerbating asthma and respiratory issues among residents.
As responsible community residents, we urge your support in prioritising sustainable solutions to maintain a safe, hygienic and pestfree environment.
and
us know what you love - and what we can do better. Your experience in our community matters.
Roll Safe, Ride Smart
Approved Routes Only
The Roads and Transport Authority (RTA) has designated specific districts, streets and lanes for e-scooter use.
Click here to view the approved routes. Please note that e-scooters are not permitted on jogging or walking tracks within communities.
Speed Limits
Residential areas & beaches:
Max 20 km/h
Designated streets shared with vehicles:
Max 20 km/h
Stay Connected with Your Community
Never miss important updates, events or emergency notices. Ensure your contact details - email, mobile number and WhatsApp numbers are up to date via the My Nakheel app.
With the growing popularity of e-scooters and mopeds in our neighbourhoods, it's essential to stay informed about mobility rules and safety guidelines.
Prohibited Vehicles
Quad bikes, dune buggies and recreational motorbikes are not allowed in residential areas.
License & Permit Requirements
Riders without a driving license must obtain an RTA permit by passing an online test before using an e-scooter in designated zones.
Safety First Riders must be 16 years or older.
Helmets and reflective jackets are mandatory.
Maintain a safe distance from pedestrians, bikes and other e-scooters.
Battery Safety
Always purchase batteries and chargers from trusted sellers.
Stop charging immediately if you notice overheating, deformation, unusual noise (hissing/cracking), a burning smell or smoke.
Use the My Nakheel app for online services, permits, enquiries, modification requests and more. Stay informed, stay connected.
Need assistance?
Need assistance? Call us at 800 NAKHEEL or email us at help@nakheelcommunities.com
Renovate Right, Stay Compliant
Top 3 CCTV Must-Knows
With eyes on security 24/7, it is important to also mind one’s privacy. Residents of villa communities are urged to comply with the Security Industry Regulatory Agency (SIRA) guidelines for closedcircuit television systems (CCTV) installation in their properties.
Here is a refresher of three key rules that all villa owners must follow to guarantee the privacy of their neighbours as they use the ubiquitous electronic eye to maintain the safety and security of their own premises.
Planning a home upgrade? Here’s what you need to know. In order to maintain the visual harmony of our community, any modifications to your villa’s exterior require prior approval from the community management team and relevant authorities.
What needs approval?
Before making changes, ensure you get approval for modifications such as:
▶ Exterior painting & permanent decorations
▶ Satellite dishes, TV antennae & visible wiring
▶ Sunshades, canopies & fencing
▶ Gazebos, pergolas & sheds
Compliance & Penalties
The Dubai Land Department (DLD) regularly audits all community transactions and operations for home modifications within its Mollak system to ensure compliance with regulations. Unauthorised changes such as those mentioned below can lead to penalties, including fines and potential legal action.
For a smooth approval process, ensure all modifications comply with DLD and community guidelines and check your work permit for permitted noisy works.
Camera Placement Visibility & Signage
CCTV cameras must be positioned within villa’s boundaries and must not capture neighbouring homes, windows or community common areas.
Cameras should be clearly visible, not hidden. Hidden cameras require prior approval from SIRA. Ensure proper signage is displayed to indicate CCTV monitoring.
Any non-compliance can result in penalties and legal action. Find out more details on the applicable CCTV system regulations by clicking here.
Security & Access
CCTV footage should be used strictly for security purposes and must only be accessible to authorised personnel.
From The Regulator’s Desk
Owners' Committee Registration by RERA
The Real Estate Regulatory Agency (RERA) will now be directly responsible for overseeing the review, formation and approval of Owners' Committees (OC) for jointly owned properties (JOPs), ensuring a more streamlined and transparent approach.
This change is part of the regulator’s ongoing efforts to enhance governance, transparency and the sustainability of jointly owned properties in Dubai.
What this means for you:
Direct Communication from RERA
RERA will contact and invite all property owners to join the Owner’s Committees.
Simplified Approval
Nakheel Community Management/ Dubai Holding Community Management will no longer review OC applications; instead, will be controlled by RERA.
Company-owned Properties’ applications Applications for properties owned by companies will still be submitted via management companies but will undergo final approval by RERA.
Corporate News
New Standards of Excellence
Dubai Holding Community Management* has achieved three prestigious ISO certifications—ISO 9001, ISO 14001 and ISO 45001 that reflect our unwavering commitment to quality management, environmental responsibility and occupational health and safety.
As we celebrate this milestone, we reaffirm our commitment to maintaining these high community standards towards safe, sustainable and high-quality living and continuously improving our processes for a better tomorrow.
*Nakheel Community Management is a Dubai Holding Community Management company.
NAKHEEL COMMUNITY MANAGEMENT
Our primary objective is to manage and maintain the wellbeing of your community. As such, we provide a broad spectrum of comprehensive management services.
