Villa
Message from the Chief Community Management Officer
Dear Resident,
The first six months of the year have gone by, bringing us a season of changes, new faces and phases and a start to a transformative journey for Dubai Community Management.
As the new Chief Community Management Officer, I am committed to finding the winning formula towards becoming a household name in Dubai, where our residents and customers see us as family and friends, not only because of iconic developments, but because they cannot think of anyone better suited to look after their home and community. With customer-centricity at our core, we look forward to emerging as a differentiator and flagbearer in community management.
In the past few months, we have had moments of reflection and gratitude with community celebrations, Ramadan and Eid events and much more. We also experienced weeks with spells of heavy rain beckoning spring and thereafter, the summer seasons we have embarked on.
In this edition of your biannual newsletter, you'll find valuable insights on home maintenance, peti-quette pointers and tips to enhance your overall community living experience. Do take some time to read all our community stories to stay abreast of our news and developments.
I am eager as is my team and certain that 2024 will be a year of greater opportunities – bigger, better, and brighter and I look forward to working hand in hand with all of you in achieving our milestones for the year.
As we embark on this exciting new chapter together, we look forward to seize this opportunity to inspire and innovate together for the good of tomorrow.
Francis Giani
Your Community Updates
Come rain or shine, your community undergoes improvements and enrichments all through the year. Here is a slice of all that was planned and undertaken in the neighbourhood you call ‘home’.
The Centro Park is Open!
With the arrival of spring, residents gathered on 25 May 2024 for the official opening of Centro Park - a wonderful green addition to the community with a serene environment for everyone to enjoy.
As a vibrant focal point for recreation and community engagement, Centro Park is now home to an array of exciting amenities tailored for residents of all ages including a vast children’s play area, splash pad, barbecue station, two table tennis sections, two padel tennis courts, two sprawling green football pitches and a basketball court.
Additionally, an outdoor gymnasium provides an inviting space for individuals to prioritise their health and well-being. Head over to our events section for all the highlights from the opening ceremony.
New Padel Tennis Court
Get set to serve up those aces at either of the newly opened padel tennis court in Ponderosa. Enclosed with tempered glass walls, LED lights illuminate the courts for matches that go beyond sundown.
Riding high on the wave of popularity, padel tennis is a fun and easy-to-play sport, and extremely sociable without being too demanding physically or technically.
How to book the court:
Residents can book court time on the
• Real Connect app
• Email community@dubaicm.ae or
• Call 800 382 2426
Each user can make a maximum of two bookings and each booking allows for an hour of court usage.
Grab the chance to play, exercise and develop strong social bonds while building a healthier, and happier neighbourhood in the process. These sports courts are open from 8 AM to 10 PM and community rules will apply when using them.
New Wayfinding Signage
In line with our commitment to ensuring simple, crisp and clear navigation in our neighbourhood, we have introduced seven new wayfinding signage to direct residents to the Dubai Community Management Office. Installed at vantage points in the community, the signage is set in reflective material for night-time visibility and reinforces the DCM brand identity.
These signs are strategically installed within the view of motorists passing through the community and are aimed at helping residents or contractors find our office for permits, requests or any other assistance.
Bad News for Mosquitoes
We’ve installed 113 futuristic mosquito traps or biogents around the community common areas as part of our efforts to keep the mosquito menace at bay.
The innovative trapping technology in these smart machines allows them to emit a concoction of human scents and carbon dioxide that mosquitoes within a 20-metre radius find irresistible. Once they’re close enough the large fan sucks them into a holding chamber and there’s no getting out.
Safe for people, animals and the environment, these eco-friendly traps and secured in cages and further power our pest control measures in keeping the skeeter population in and around The Villa at a minimum.
Picture Perfect Pond
The natural pond at The Villa underwent a routine deep cleaning exercise by the team of service providers looking after the community’s water features.
While timely maintenance is key to maintaining a healthy ecosystem for the flora and fauna of the scenic community pond, these preventive steps also preserves good water quality, proper oxygen levels, and stable pH levels. Proper water quality management is also crucial in keeping algae growth under control, preventing the buildup of organic waste and minimising unpleasant odours.
We urge residents to join us in keeping this stunning focal community point clean and beautiful as part of The Villa’s landscape.
Your Community Events
Centro Park Opening Ceremony
Families and friends enjoyed a full day of fun and entertainment at the official opening of Centro Park on 25 May 2024. Children and adults engaged in games and activities including face painting, yoga, fun races and enjoyed bubble fun and balloon sculptures, creating a lively and joyful atmosphere.
We invite all residents to enjoy this new community space with your friends, family and neighbours. Here’s a snippet of the celebrations from Day One.
Winter Festival and Movie Night
Extravaganza
A magical experience unfolded at the winter community celebrations in The Villa on 27 January, as residents came together at the lawn near Spinneys Ponderosa for an evening to remember. The highlight of the evening was the movie screening of ‘The Polar Express’ which was a hit with kids and adults alike. If you missed it, glimpse through the highlights here.
You can also catch all the past events in pictures at www.dubaicm.ae.
Reminiscing Ramadan Revelry
Neighbours at The Villa congregated at the Ramadan Community Market in the heart of the community on 30 March at the Centro Park. Families connected over a variety of activities including storytelling sessions, games and tasted traditional treats. Girls and women decked their palms with henna art at dedicated stalls. It was truly a festive celebration aimed at fostering the bonds of unity through culture within the community. Here are some of the highlights.
Hag Al Leila Celebrations
One of the most popular Emirati celebrations before Ramadan – Hag Al Leila was celebrated in true blue traditional style on 07 March. Residents were treated to a delightful event with traditional giveaways. The initiative echoes the values of sharing and giving that the Holy Month brings with it.
Mother’s Day Special
Mums in The Villa were in for a floral surprise on 22 March, on account of UAE Mother’s Day. Our team warmly greeted the residents with a rose and a heartfelt note tucked in, appreciating them for the unconditional love and support they have for their families.
Dubai Community Management is happy to manage thriving communities for families from all over the world and with small gestures like these, we hope to create a sense of belonging and neighbourhood.
Ramadan Sports Tournament 2024
During Ramadan, we hosted the Dubai Community Management Ramadan Sports Tournament bringing neighbours together in a friendly inter-community competition with basketball, football and tennis matches.
The event strengthened bonds and brought joy, fostering connections within our community and beyond. Once again, Ramadan was a special time for unity and community spirit.
Big shout-out to the 2024 winners and the sportsman spirit of all of our participants.
Congratulations to the Tennis championsSebastin & Moustafa from Villanova on winning the tournament, Asad & Zoel from Remraam claiming the title of first runner ups and Zimon & Thamizh from Remraam on becoming second runner ups.
The Mudon team went for the winning goal, earning the title of winners of the Football tournament with The Villa teams bagging both the second and third spots!
Dribbling their way to the win was the Remraam Basketball team, with Serena and The Villa teams coming in second and third.
Basketball winners - Remraam
Football winners - Mudon
Tennis champions - Sebastin and Moustafa
TLC for your Home
Know Your Pet-iquette
Your community is a pet-friendly neighbourhood with easy and simple community rules, aimed to help reduce neighbourly conflicts and ensure a healthier environment for you and your furry family member. Familiarise yourself with these points and share them with members of your household.
OFF LEASH AREAS
Dog parks are the designated areas for your canine friend’s walks, exercise and play. Community amenities including play areas, parks, lawns, sports courts and pools are not open to pets.
LEASH ON ALWAYS
Not every resident in your community may be comfortable around dogs. Ensure that your four-legged friend is within full control and on a leash when out and about in your community while being respectful of your neighbours.
COURTESY CHECK
Adults and especially children must always check with a pet owner/handler before approaching or petting someone else’s dog. Every dog has a different level of tolerance for physical affection.
RESPONSIBLE OWNERSHIP
Pet owners are responsible if their canine pet friend injures another animal, tenant, guest or member of the public or even damage property and communal areas. Never leave pets unattended in vehicles or balconies.
CHIP & TRACK
Have your pet microchipped and collared with the latest identification details so that they can be found easily if lost. Ensure that vaccinations, routine check-ups and registrations with a veterinarian are up to date, as per local regulations. Look up your lost pet on free apps like Aleef, WheresMyPawsAt or via GPS trackers using the registered details.
STOP & SCOOP
Owners/dog handlers must pick up pet waste immediately and carry multiple bags for cleaning up after their pets.
Stay covered with the right insurance
It’s never too late to invest in insurance that covers your prized home and possessions and gives you the peace of mind you deserve. Contents Insurance does just that in the event of the unexpected – be it a theft, fire or water leakage.
With a good plan, you can protect your home and your belongings including your furniture, electrical appliances, soft furnishings and even paint finishes on your walls and ceilings. Some contents insurance plans start as low as AED 200 a year, based on the coverage required.
What is covered under community insurance?
Community insurance only covers the common areas such as roads, amenities, signage, streetlights, walls, irrigation systems and gate barriers. Contents insurance is the sole responsibility of a resident.
Routine Mosquito Control
In line with Dubai Municipality guidelines, our pest control teams have been carrying out scheduled thermal fogging treatment across community common areas to mitigate the seasonal challenge of flies and mosquitoes.
Stay tuned to our notifications for updates on these planned treatments in different areas of your neighbourhood.
Here’s how you can help us reduce the spread of flies and mosquitoes.
▶ Reduce your water use in private gardens by using a drip irrigation system, instead of hoses.
▶ Trim your plants regularly to prevent overgrown climbers from entering fences/railings further into common areas. Heavy foliage can trap moisture, also attracting insects.
▶ Regularly clean and maintain your garden water features and swimming pools.
▶ Keep car washing to a minimum, as dirty water spilling over to drains and manholes draws insects.
Oh, the Overhanging Branches
Is your neighbour’s tree or their much-loved perennial blocking sunlight or making a mess on your property? This could be your tree too and here’s why you need to step in and trim it down.
A hazardous branch may not mean a hazardous tree. Appoint a professional gardening company to assess your rising plants for branch or limb removal, based on their size and location.
In some cases, strewn leaves can clog drains and branches brushing your roof and exteriors could pile on hefty home repair bills. Plus, in seasons of inclement weather, a fallen branch is the last thing that you need weighing down on you.
Important note for garden activities: Residents are urged to employ silencer-equipped leaf blowers to ensure compliance with the local guidelines on noise limits that allow daytime activities to be within 55 decibels (until 8PM) and night-time activities to be within 45 decibels (8PM to 7AM).
The Garage Damage from Washing Cars
Your weekend car washing ritual may be causing more environmental pollution, wastage and damage to your carport flooring than you had imagined.
A typical car wash uses water, soap and toxic cleaning products that seep into the ground and interlocks, while the chemical runoff passes through drains and contaminates soil, promotes algae growth and harms aquatic life in the nearby waterways or lakes. Additionally, excessive water affects the foundation of interlocked tiles, causing them to sink and settle while becoming safety hazards and amounting to costly repairs.
Make a Conscious Choice
▶ Try eco-friendly and biodegradable alternatives that are free of phosphates, fragrance, chlorine and petroleum-based ingredients instead.
▶ Have you heard of a waterless car wash? It uses minimal to no water and still provides effective cleaning results.
▶ Opt for an efficient choice and drive down to a commercial car wash. Several outlets recycle water and send wastewater to treatment systems before being discharged.
Prep Your Homebase for Summer
Balmy days ahead. Here is a quick checklist of fix-ups and declutter details to consider for your house and surroundings, as you splash into the summer of 2024.
P.S.
Save it, pin it, share it. You can thank us later.
Time for touch-up
Make the most of the dry weather by giving your home exteriors, garden fences or weary window frame a fresh lick of paint. Don’t forget to obtain your NOCs by writing to us at community@dubaicm.ae or reaching us at 800 DubaiCM, ahead of your works.
Service your air conditioner
Ensure your home cooling is working just fine by replacing the air filter (if required) and cleaning the area around the AC unit and vents. Get professional help to check for any leaks or defects in the unit or from windows and doors, especially if cooling takes time.
Get your garden ready
Sweep up dead leaves, remove weeds, prune bushes and plants, mow the lawn and keep your precious greens well-watered during early mornings or evenings. Test your irrigation lines to ensure they are in properly working condition and at optimum orientation. Look out for mold growth with the rise in temperature and humidity.
Switch off to cool off Some electronic devices generate heat adding to the room temperature. Switch off devices such as LEDs, mobile phones and batteries when not in use to avoid heat generation.
Clear out puddles
Inspect your home for a build-up of standing water and remove pools of water ponding from children’s toys or a bird bath to avoid mosquitoes.
Leak check
Examine your bath and kitchen sinks and tubs for slow leaks and replace worn grout and caulking to prevent water damage. Leave washing machine doors open after use, ensuring your bathroom is well-ventilated.
Better safe than sorry
Ensure that the smoke detectors and carbon monoxide detectors installed at your house are current and up to date. Check expiration dates and replace batteries if necessary.
Light and airy
The months ahead bring with them bright and heated sunlight. Deck your space with light-hued blinds and curtains to avoid direct sunlight in your house.
From the Regulator’s Desk
Mollak Gateway Services for Homeowners
Following Law No. (6) of 2019 regarding jointly owned properties in Dubai, the Dubai Land Department has introduced a service for all homeowners and Owners’ Committees to submit enquiries, requests, suggestions, complaints on the Dubai Rest App and the Land Department’s website – dubailand.gov.ae .
RERA has issued guidelines via the brand-new Mollak Gateway services for jointly owned properties, requiring owners, residents, and owners' committees to use the Mollak services portal for enquiries, complaints, and requests. This allows management companies like DCM to address these requests and allows Owners' Committees to evaluate the management company's performance.
Through the platform, RERA will take necessary action to resolve complaints and enable a record of requests and correspondence which can be reviewed later.
Courtesy: RERA
Dubai Community Management
Our primary objective is to manage and maintain the wellbeing of your community. As such, we provide a broad spectrum of comprehensive management services. Dubai Community Management is a Dubai Holding company that provides premium community management services to maintain and enhance flourishing residential communities as well as thriving districts.
25 Districts
35,560 Units
500K Residents