Message from the Chief Community Management Officer
Dear Resident,
The first six months of the year have gone by bringing us a season of reflection and gratitude with Ramadan and Eid. We also experienced a few weeks with spells of rain beckoning spring and thereafter, the summer seasons we have embarked on.
As we draw the curtain on this first half, it’s been a fulfilling start for all of us at Nakheel Community Management. Among our strides in the industry, we are officially the only Platinum-ranked Community Management Company in the region - reaffirming our commitment to collaboration and partnership towards building happiness and prosperity. Another feather in our hat was the Gold title in Customers at the Heart of Everything™ at the International Business Excellence Awards 2024.
Today, Nakheel Communities are the Home of Netball and we’ve just opened doors to the Nakheel Netball Hub in Jumeirah Village with six state-of-theart netball courts that aim to become a focal point for residents and sports enthusiasts, fostering a sense of community and shared enthusiasm for netball.
In this edition of your biannual newsletter, you'll find valuable insights and summer tips on pest control tips for your home, safety guidelines for bicycles, and a checklist to prep your home for the hot days ahead to enhance your community living experience.
I am excited to introduce a new section – Behind the Scenes where we feature men and women who form the backbone of our community operations with their resilience, determination, and unwavering spirit. Do take some time to read through this section and all our community stories to stay abreast of our news and developments.
I am eager as is my team and certain that the rest of 2024 will be filled with greater opportunities – bigger, better, and brighter and I look forward to working hand in hand with all of you in achieving our milestones for the year.
Francis Giani
Your Community Updates
Come rain or shine, your community undergoes improvements and enrichments all through the year. In the first half of the year, here is a slice of all that was planned and undertaken in the neighbourhood you call ‘home’.
Hello, New Neighbours
We welcome the new homeowners and tenants of Residences 8, 13 and the townhouses who have chosen to call Mohammed Bin Rashid Al Maktoum City - District One home.
Residence 8 joins the mid-rise portfolio standing at six stories and home to 73 apartments with a children's play area. The higher-rise Residence 13 stands 14 stories tall and is home to 132 apartments with a children's play area. Additionally, 27 new four-bedroom townhouses have joined the company of our community, and we eagerly look forward to meeting our new residents at our community events and activations in the coming months.
Luxurious Lobbies
A building with an impressive and well-maintained lobby creates a lasting impression for its residents, visitors and potential investors. As part of our continuous efforts to create a positive impact on all, the reception lobbies of the District One buildings have been redecorated.
The lobbies are outfitted with sleek yet comfortable furnishings that uplift the overall aesthetic appeal of the space. Take a moment to admire the visual cohesion between the brandnew custom-made sofas, lounge chairs, centre and side tables, all anchored to the space with an earthy carpet.
More Sleek and Stylish Sunbeds
Summertime promises to be a swell time, with 20 new sun loungers and 10 new umbrellas at the Crystal Lagoon. This outdoor furniture upgrade offers comfort with its ergonomic design and comfortable thick net base, making it perfect for a snooze under the sun or for that quick read of this season’s best-selling hardback.
Kick back and relax in the beautiful Dubai sunshine, but don’t forget to use a towel on a sun lounger to avoid stains from tanning or sunscreen lotions, or other spills. We trust that with the best seat in the house, lagoonside views await you all year long.
Improved Ingress and Egress
Entering the community in your vehicle is now as easy as can be. We have introduced the Automatic Number Plate Recognition (ANPR) system in District One Residences - Phase 3 that now offers seamless access for registered community residents' vehicles, in addition to enhancing security by monitoring the entry and exit of visitors' vehicles.
If you haven’t registered your vehicle already or would like to register an additional/new vehicle for a seamless, hassle-free entry, please visit Security Services on Meydan Online Services to do so. Unregistered vehicles will be redirected to the visitor’s gate to present their identity card to the security team onsite for access.
New Recreational Hubs are Open
PLAY AREA FOR THE YOUNGER FOLKS
Great news for our tiny tots. We’ve just opened a new children’s play areas in the community located near Residences 13 and 14. The new kids’ corner features rubberised flooring for the little hands and feet to play on and is equipped with canopies above, slides, spring riders, slides, multi-activity play sets, sensory sets and climbing frames.
BONUS: SEATING & PARKING
We’ve also installed sleek wooden benches to lounge on as the smaller folks enjoy their time. Park your two-wheeler rides at the modern bicycle racks in this space and drop in to get together, socialise and play.
GAME ON FOR SPORTS LOVERS
A new and versatile MUGA court has opened for the sports lovers adjacent to the play area, featuring a court for basketball, football and tennis. The facility combines the smart use of space and functionality and features a multisports surface that is low on maintenance, durable, and shock absorbent.
Storage Space Solutions
Need some extra space to store seasonal items, sports equipment, or bulky belongings? It is now easier than ever to rent a locker in your building at the simple click of a button.
Residents can now visit our online services under Security Services on Meydan Online Services to easily rent out storage solutions with multiple size options in the building. Storage sizes available range from small (upto 1,999 sqft.), medium (2,000-2,999 sqft) and large (above 3,000 sqft) and the rental charges apply as per size.
In order to apply, residents can complete an online form and attach requested documents. Upon completion, a contract will be issued once payment is completed. Keys can be collected from the concierge, once residents receive a notification. We trust this service is useful for our bulk storage needs.
Car Washing Services
Residents can avail of car washing and cleaning services from two providers operating in the building - Orange Shine and SJS Car Washing that have exclusive packages for the occupants as per vehicle size and frequency.
The teams from both providers offer eco-friendly solutions for vehicles that include interior and exterior cleaning, odour control and removal, car sanitisation, steam cleaning and chemical-free cleaning. You may reach out to your concierge for more information and to avail these services.
Your Community Events
Books and Toys Donation Drive
Nakheel Community Management installed special donation boxes across communities to serve as a collection point for children’s books and toys between Friday, 19 January and Sunday, 28 January 2024 to bring smiles and joy to the lesser privileged. Over the ten days, residents dropped in their gently used or new treasures to bring smiles and hope to children in need around the globe.
As part of the heartwarming initiative to spread the joy of giving, we partnered with Emirates Red Crescent and we totalled 113 boxes amounting to 2,954 kilogrammes of books and toys and we hope that those who receive these contributions will cherish them.
SuperHero Day
Our first event of the year in District One came alive with Superhero Day on 28 January, taking residents on an action-packed adventure with heroic exploits, games, super spectacular performances, superhero appearances, themed arts and crafts, costume competition, prizes and plenty more.
Children and adults sported their favourite superhero costumes and joined us for a community celebration that promised laughter, fun, and a whole lot of superhero frolic. Here is a sneak peek into all the fun.
Catch all our upcoming events and past events in pictures at www.nakheelcommunities.com
Movie Under the Stars
Back by popular demand, our outdoor family experience returned to Mohammed Bin Rashid Al Maktoum CityDistrict One on 24 February. Younger residents nurture their creativity and imagination with exciting activities at the Arts and Crafts corner while the mums and dads kicked back for a family-friendly Movie Under the Stars. Catch all our upcoming events and past events in pictures at www.nakheelcommunities.com
Iftar Cannon Firing by Dubai Police
Residents witnessed a beloved tradition of the UAE – the Iftar cannon firing that signalled the end of the day’s fast during the Holy Month of Ramadan. Led by the Dubai Police team, a single shot of the Iftar cannon was fired on 10 and 11 April 2023 at the lagoon area beside the football and padel courts in District One.
Known to be an integral part of the region’s Ramadan celebration and a symbol of local culture and heritage, the initiative is an effort to preserve the traditions and promote them to future generations. The cannon firing was fired right before the adhan for the Maghrib prayer while adults and children flocked to watch the eagerly anticipated tradition ‘live in action’ in their community.
Know
Your
No-Storage Zones
Building corridors may appear to be a convenient space to line up water cans, shoe cabinets, bicycles and other personal belongings but this could turn out to be more unsafe than you can imagine.
Add to that - cluttered and stored belongings in the building's common areas are an eyesore affecting the overall aesthetics of your building. Improperly stored items along corridors pose an obstruction to corridor paths and mounted safety equipment such as fire extinguishers, automated external defibrillator (AED) wall-mounted units and fire alarm pull stations in these areas. For your and your family’s safety, please keep apartment doors closed and always locked.
Similarly, allocated basement parking bays are not storage spaces and must not be used for storing bikes, prams, strollers, kayaks, fishing equipment or other items. Dubai Civil Defense guidelines and Community Rules deem it mandatory to keep these areas clean and clear of any obstacles for rescue teams in the event of a mishap.
Your Home, Your Responsibility
Residents are reminded that electricity, water supply, and road networks in the community are regulated, monitored and licensed by the relevant authorities. Overcrowding, partitioning, or modifying apartments to fit more occupants is illegal under Dubai Municipality and UAE’s residential regulations, as they violate health and safety standards.
Here’s why: Such practices strain community utilities including water, sewage, and electricity, increase fire risks, and breach Community Rules.
What does the law say?
The UAE law deems a residential unit as ‘overcrowded’ when it is occupied in a manner that is out of proportion to its area and facilities provided. Offenders can face fines up to AED 1 million under Law No. 8 of 2019. As a resident, you can also report overcrowding by reaching 800 555
Let us work together to ensure that Nakheel communities remain safe, secure, and compliant, while adhering to the city’s safety and cleanliness standards.
Prep Your Homebase for Summer
Balmy days ahead. Here is a quick checklist of fix-ups and declutter details to consider for your house and surroundings, as you splash into the summer of 2024.
P.S.
Save it, pin it, share it. You can thank us later.
Service your air conditioner
Ensure your home cooling is working just fine by replacing the air filter (if required) and cleaning the area around the AC unit and vents. Get professional help to check for any leaks or defects in the unit or from windows and doors, especially if cooling takes time.
Switch off to cool off
Some electronic devices generate heat adding to the room temperature. Switch off devices such as LEDs, mobile phones and batteries when not in use to avoid heat generation.
Clear out puddles
Inspect your home for a build-up of standing water and remove pools of water ponding from children’s toys or a bird bath to avoid mosquitoes.
Leak check
Examine your bath and kitchen sinks and tubs for slow leaks and replace worn grout and caulking to prevent water damage. Leave washing machine doors open after use, ensuring your bathroom is well-ventilated.
Better safe than sorry
Ensure that the smoke detectors and carbon monoxide detectors installed at your house are current and up to date. Check expiration dates and replace batteries if necessary.
Light and airy
These months ahead bring with it bright and heated sunlight. Deck your space with light-hued blinds and curtains to avoid direct sunlight in your house.
Two Wheeler Safety
Out on a grocery run or dashing to a neighbour’s for a chat? Discuss these nine rules of bicycle safety with members of your household to ensure everyone on wheels remains safe and follows the rules.
Never forget your helmet.
See and be seen. Wear bright-coloured reflective vests. Be aware of the traffic around you and make eye contact with motorists and pedestrians around.
Be mindful of bicycle riders in the community. Show respect and be polite.
If you must ride on the street, do not drive on the wrong side.
Follow and obey traffic laws, signs, lights and road markings.
Bicycle riders are equal traffic participants. Remember all basic rights.
Always watch out for obstacles like opening car doors, objects on the road, potholes and other vehicle drivers.
Keep a safe distance from the side and behind you.
Take extra care when you see children on bikes.
Picking up After Your Pet
Cleaning after your furry pal is an imperative rule for community living. Not only does it suggest that you care for others in your space but is also a key characteristic of a responsible pet parent.
Walking down your community is easier and less messy once picking up after your pet becomes a habit. Share these reminders with your pet handlers and household help to maintain a cleaner and safer community together.
FREQUENT YOUR DOG PARK
Find your nearest community dog park where your canine friend can play, burn energy and be more active and social.
Most of our community dog parks feature pet waste bins and sometimes bag dispensers too, making it a space dedicated for them.
USE A SCOOPER
Easy and convenient, these scoopers are handy while cleaning up without bending and stooping.
STEER CLEAR OF WATER FEATURES
Avoid letting your dog relieve themselves near the community lakes or other water features as it can negatively impact the ecosystem.
Dog poop decomposes and releases nutrients that cause algae and weeds – this is bad news for our common areas.
CARRY A DOG WASTE BAG
Be ever ready to clean up after your canine friend.
Platinum Rated in Community Management
NCM was awarded the prestigious ‘Platinum’ rating in the classification system for jointly owned property management companies by the Real Estate Regulatory Agency (RERA), the regulatory authority of the Dubai Land Department (DLD).
Recognised as the world’s premier platinum community management company, NCM earned this accolade through years of extensive experience managing jointly owned properties. Our commitment to applying the highest international standards in management has elevated the quality of services and fostered a professional real estate environment.
RERA and NCM marked this prestigious achievement in a ceremony graced by the presence of His Excellency Eng. Marwan bin Ghalita, Acting Director General of Dubai Land Department; Mohammed Khalifa bin Hammad, Senior Director of Jointly Owned Properties Management Department of RERA at DLD; Francis Giani, Chief Community Management Officer at Nakheel; and Professor Jeevan John D’Mello, International President of the Community Associations Institute (CAI).
Charging Ahead
We're driving change with our commitment to green mobility across Nakheel communities and our operations team relies on a fleet of electric vehicles for daily operations and community inspections, reducing our carbon footprint and promoting sustainable living.
For us at NCM, embracing electric vehicles isn't just about efficiency; it's about making a positive impact on the environment and inspiring others to do the same. Join us as we lead the charge towards a cleaner, greener future.
is Open!
Priding itself as the ‘Home of Netball’, NCM celebrated the opening of its first purpose-built netball courts and facilities, located at Jumeirah Village Circle on 01 March. Francis Giani, Chief Community Management Officer, NCM, and Shatha Al Suwaidi, Executive Director Projects, Nakheel, alongside other members of the senior management team, welcomed the UAE Falcons national netball team, who were the first to try out the state-of-the-art netball courts.
The Nakheel Netball Hub features a schedule of activities throughout the week, including netball clinics for various age groups starting from toddlers and young girls, ladies’ mornings, Nakheel Netball League training sessions and much more, to support the community to engage with this much-loved sport. This is in addition to the six stateof-the art courts and facilities on site, to help athletes of all levels be their best at every match.
The establishment of the Nakheel Netball Hub reflects NCM's commitment to promoting health, fitness, and wellbeing for the citizens, residents, and visitors of Dubai and supporting youth sports. Here is a snapshot of all the action from the opening ceremony.
Rain Response
As heavy rain lashed the city over a few weeks of February, March and most recently April, our army of community heroes braved the storms with meticulous planning and swift action. Our service provider crew and community operations teams worked round the clock in coordination with the Roads and Transport Authority and Dubai Police Headquarters in response to the severity of the downpour.
More than 4,800 service providers and staff, 638 tankers and 424 dewatering pumps swung into action across our portfolio while temporary lagoons were created in vulnerable areas.
We stand by our commitment to keep our communities and residents safe and secure.
From the Regulator’s
Mollak Gateway Services for Homeowners
Following Law No. (6) of 2019 regarding jointly owned properties in Dubai, the Dubai Land Department has introduced a service for all homeowners and Owners’ Committees to submit enquiries, requests, suggestions, complaints on the Dubai Rest App and the Land Department’s website – dubailand.gov.ae.
RERA has issued guidelines via the brand-new Mollak Gateway services for jointly owned properties, requiring owners, residents, and owners' committees to use the Mollak services portal for enquiries, complaints, and requests. This allows management companies like NCM to address these requests and allows Owners' Committees to evaluate the management company's performance.
Through the platform, RERA will take necessary action to resolve complaints and enable a record of requests and correspondence which can be reviewed later.
Courtesy: RERA
10 Stretching Exercises to Start your Day
Yoga instructor and Nakheel resident Rasha Attyeh shares the scoop on how stretching can increase your flexibility, vitality and mental health with simple and easy moves.
We can say this for sure – do try this at home, office or your comfortable space.
Happy Baby
Stretch the inner thighs, hamstrings and groin. Release the hips and back. Helps with more flexibility and mobility.
Thoracic Rotation
Increases your thoracic spine mobility, improving shoulder movement.
Yoga Squats
Great for hip mobility, lower body stretching and back pain relief.
Low Back
Helps relieve pain in the back, stress, anxiety, headaches and even mild depression.
Side Bend
Brings balance to your entire body.
Posterior Line
Reduces pain and improves muscle strength.
Upper Trap
Reduces tightness in the neck.
Upward Dog
Strengthens your wrists, arms and back.
Shoulder Cross
Relieves muscle tension, pain and tightness in the neck and shoulders.
Windshield Wiper
Helps you feel more stable and in control of your own body, using your core relaxing muscles.
Behind the Scenes
Meet our Ayaz Aurangzaib, our Engineering Services Supervisor from IDAMA Facilities Management which operates in MBR City District One.
In this section, we will be celebrating our community's stories by featuring men and women working behind the scenes to make our communities what they are from dawn to dusk. Read on as we delve into the personal experiences, tales of resilience and growth to moments of joy and reflection of individuals who form the vibrant tapestry of Nakheel communities, highlighting the humanity and connection that unite us all.
Tell us about your home and family.
We are a family of five - four brothers and one sister. Pakistan and UAE are both my home. Ever since I joined Meydan District One in April 2017, I’ve never felt like I've been distant from my family back home. Our clients and co-workers have been like family to me.
What do you miss most about home?
I miss my friends and family, especially my mom and her delicious food.
What’s your circle of friends here like? How do you spend time with each other?
My friends here are there for me no matter what, offering guidance and support. We usually head to somewhere to cook, play cards, and watch movies.
What are your dreams for yourself or for your family you hope to achieve?
Being a businessman is my dream job for one day.
Biggest learning about work and life here in Dubai?
I arrived here in Dubai and started from scratch. But I always reminded myself that hard work and honesty in one’s work and oneself are necessary for success in life and that if you never give up, you will succeed in reaching your objectives.
Your schedule and work has its own challenges difficulties, how do you find happiness or contentment in the midst of all this?
Even though my schedule can be extremely demanding, stressful, and frantic at times, I try to find satisfaction in staying busy and believe that by facing these obstacles at work, I will learn more.
What makes you happy about working in a Nakheel community?
The fact that there is a new task every day and that my co-workers have been so helpful makes me happy.
Nakheel Community Management
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