Message from the Chief Community Management Officer
Dear Resident,
The first six months of the year have gone by, bringing us a season of changes, new faces and phases and a start to a transformative journey for Dubai Community Management.
As the new Chief Community Management Officer, I am committed to finding the winning formula towards becoming a household name in Dubai, where our residents and customers see us as family and friends, not only because of iconic developments, but because they cannot think of anyone better suited to look after their home and community. With customer-centricity at our core, we look forward to emerging as a differentiator and flagbearer in community management.
In the past few months, we have had moments of reflection and gratitude with community celebrations, Ramadan and Eid events and much more. We also experienced weeks with spells of heavy rain beckoning spring and thereafter, the summer seasons we have embarked on.
In this edition of your biannual newsletter, you'll find valuable insights on home maintenance, peti-quette pointers and tips to enhance your overall community living experience. Do take some time to read all our community stories to stay abreast of our news and developments.
I am eager as is my team and certain that 2024 will be a year of greater opportunities – bigger, better, and brighter and I look forward to working hand in hand with all of you in achieving our milestones for the year.
As we embark on this exciting new chapter together, we look forward to seize this opportunity to inspire and innovate together for the good of tomorrow.
Francis Giani
Your Community Updates
Come rain or shine, your community undergoes improvements and enrichments all through the year. Here is a slice of all that was planned and undertaken in the neighbourhood you call ‘home’.
Community Clean-Up Campaign
Dubai Community Management and the collective of service providers completed a comprehensive clean-up campaign aimed at enhancing the cleanliness and aesthetics of the community.
Over a course of three weeks, deep cleaning of all internal common areas, garbage clearance and maintenance were carried out across all 62 buildings of Remraam. In addition, a waste management drive was carried out to remove waste and eradicate lingering odours in the common areas.
Our commitment to community governance extends to ensuring that residents are aware of the community rules for a harmonious living experience, all of which were addressed as part of this campaign. Join us in keeping your community clean and beautiful by disposing of your garbage in the designated bins while out and about in the community.
Radiant Roundabouts
New string lights adorn 30 palm trees at the Remraam main roundabouts, accentuating the beauty and drama of the landscaping glory at these vantage points. The Remraam monumental signage has also received a lighting upgrade with strip lights lining the borders, highlighting the entrance to the community. The lighting and its shadows draw an illusion of extra height and added depth with the sparkle of the string lights around the trunks, giving passersby a view of the full size of the picturesque treescape which may not have been visible in the dark.
Stylish Wooden Benches
Grab a seat by the children's play area and take a moment to rest and unwind, the next time you visit. We’ve just repainted the wooden benches and tables at this popular community hub uplifting the playground with a vibrant appeal.
This outdoor furniture range copes with heavy use and harsh weather, while being a timeless aesthetic addition to the outdoor recreational space. We hope our residents find this as a spot to kindle new friendships or just a place to simply sit and talk, as they watch their little ones run, play and socialise.
Make a Splash in Your Refurbished Pool
Remraam’s swimming Pool 1 has been refurbished and is summer-ready with its gorgeous new ceramic mosaic tiling that creates a sparkling effect with the rippling water. The robust tiling brings with it - longer life and protection for the pool structure.
This particular community pool is open from 6 AM to 6 PM and children must be under adult supervision, when using the facility.
Wait no more! This oasis is the place to be in - all these summer months.
Safe Days with Sandy Play
The children’s play areas and beach volleyball court in Remraam are a popular hub of fun, sportsmanship and friendship for families and younger residents in the community.
Our teams have been working meticulously to ensure that these spaces remain safe and hygienic for your little tots and older residents. Fresh double-washed sand was recently laid out in twelve pocket parks and the beach volleyball court, making it soft to the touch and giving it improved quality from its high usage. Additionally, the washed play sand does not stain children’s and players’ clothing after playing, does not form dust clouds, or gets as muddy as the builder’s sand.
Head over and enjoy these upgraded facilities at their best.
Marked for Your Safety
As part of our efforts to ensure that road markings on your community streets are clear and visible throughout the day, a fresh coat of paint was applied to road markings connecting the community entrance to the main roundabout and on pedestrian lanes adjacent to the other roundabouts.
This improvement enhances lane discipline and vehicle flow in your residential community. Remember to follow your internal community speed limits for a safe experience for fellow commuters and pedestrians using the roads.
An Ode to Our Rain Heroes
As heavy rain lashed the city over a few weeks of April, our army of community heroes braved the storms with meticulous planning and swift action. Our service provider crew and community operations teams worked round the clock in coordination with Roads and Transport Authority and Dubai Police Headquarters in response to the severity of the downpour.
We stand by our commitment to keep our communities and residents safe and secure and we would like to thank the residents who went out of their way to help others and would like to give a special appreciation to those listed below.
• For being the resident volunteers: Ahmed Hiskol, Serj Kalindjian, Saro Kalindjian, Rami Elkhatib and Mohammad Yamout
• For managing traffic at the roundabout for two days, going the extra mile to pull cars out of water: Hester Volbloed
• For providing timely updates on the Remraam roundabout: Thanh Keutner, Kate Brear Bechara and Lysi Smith
• For helping people with food, water, vehicle assistance and other essentials: Sajeer Salam, Dinesh Nair, Bilal Hameed and Vijay Vasnani
• For visiting affected buildings, proposing solutions, escalating concerns, liaising with security and keeping us updated: Narasimha Prasad, Elizabeth George, Yagya Garg, Lovely Panhwar, Javed Akhtar, Pallavi Chauhan, Richa Kandhway, Archana Sree and Jennifer Vasania
Your dedication in these extraordinary circumstances truly shone through.
Get to Know Remraam’s Owners’ Committee
Say hello to the Owners’ Committee of Remraam.
Chairman: Bilal Hameed
Vice Chairman: Fares Saleh
Other Members of the Owners’ Committee: Vijay Vasnani, Eric Vasania, Kunal Bhatia, Mounira Kazwah, Tarek Barakat and Jonathan Jameson
The Owners' Committee represents the voice of all residents, echoing the wants and needs of the community, we encourage you to reach out to them with any recommendations or concerns you may have.
Winter Festival and Movie Night Extravaganza
A magical experience unfolded at the winter community celebrations in Remraam on 04 February, as residents came together at the Al Ramth Park, behind Al Ramth Community Centre for an evening to remember. The highlight of the evening was the movie screening of ‘The Polar Express’ which was a hit with kids and adults alike. If you missed it, glimpse through the highlights here.
You can also catch all the past events in pictures at www.dubaicm.ae.
Growing Together: A Successful Planting Activity
Dubai Community Management teamed up with the South View School in the community for a successful planting activity within Remraam. Together, little hands and their teachers planted 800 seasonal plants on a beautiful sunny day adding more greenscape to the community landscape. This collaborative effort marks a meaningful stride toward our sustainability goals, beautifying our community and nurturing a sense of environmental responsibility amongst the next generation.
Ramadan Community Market
Neighbours at Remraam also congregated for a community Ramadan market in the heart of the community on 23 March at Al Thammam Park. Families connected over a variety of activities including storytelling sessions, games and tasted traditional treats. Girls and women decked their palms with henna art at dedicated stalls. It was truly a festive celebration aimed at fostering the bonds of unity through culture within the community. Here are some of the highlights.
Ramadan Sports Tournament 2024
During Ramadan, we hosted the Dubai Community Management Ramadan Sports Tournament bringing neighbours together in a friendly inter-community competition with basketball, football and tennis matches.
The event strengthened bonds and brought joy, fostering connections within our community and beyond. Once again, Ramadan was a special time for unity and community spirit.
Big shout-out to the 2024 winners and the sportsman spirit of all of our participants.
Congratulations to the Tennis championsSebastin & Moustafa from Villanova on winning the tournament, Asad & Zoel from Remraam claiming the title of first runner ups and Zimon & Thamizh from Remraam on becoming second runner ups.
The Mudon team went for the winning goal, earning the title of winners of the Football tournament with The Villa teams bagging both the second and third spots!
Dribbling their way to the win was the Remraam Basketball team, with Serena and The Villa teams coming in second and third.
Basketball winners - Remraam
Football winners - Mudon
Tennis champions - Sebastin and Moustafa
TLC for your Home
Know Your Pet-iquette
Your community is a pet-friendly neighbourhood with easy and simple community rules, aimed to help reduce neighbourly conflicts and ensure a healthier environment for you and your furry family member. Familiarise yourself with these points and share them with members of your household.
OFF LEASH AREAS
Dog parks are the designated areas for your canine friend’s walks, exercise and play. Community amenities including play areas, parks, lawns, sports courts and pools are not open to pets.
LEASH ON ALWAYS
Not every resident in your community may be comfortable around dogs. Ensure that your four-legged friend is within full control and on a leash when out and about in your community while being respectful of your neighbours.
COURTESY CHECK
Adults and especially children must always check with a pet owner/handler before approaching or petting someone else’s dog. Every dog has a different level of tolerance for physical affection.
RESPONSIBLE OWNERSHIP
Pet owners are responsible if their canine pet friend injures another animal, tenant, guest or member of the public or even damage property and communal areas. Never leave pets unattended in vehicles or balconies.
CHIP & TRACK
Have your pet microchipped and collared with the latest identification details so that they can be found easily if lost. Ensure that vaccinations, routine check-ups and registrations with a veterinarian are up to date, as per local regulations. Look up your lost pet on free apps like Aleef, WheresMyPawsAt or via GPS trackers using the registered details.
STOP & SCOOP
Owners/dog handlers must pick up pet waste immediately and carry multiple bags for cleaning up after their pets.
Stay covered with the right insurance
It’s never too late to invest in insurance that covers your prized home and possessions and gives you the peace of mind you deserve. Contents Insurance does just that in the event of the unexpected – be it a theft, fire or water leakage.
With a good plan, you can protect your home and your belongings including your furniture, electrical appliances, soft furnishings and even paint finishes on your walls and ceilings. Some contents insurance plans start as low as AED 200 a year, based on the coverage required.
What is covered under community insurance?
Community insurance only covers the common areas such as roads, amenities, signage, streetlights, walls, irrigation systems and gate barriers. Contents insurance is the sole responsibility of a resident.
Know Your No-Storage Zones
Building corridors may appear to be a convenient space to line up water cans, shoe cabinets, bicycles and other personal belongings but this could turn out to be more unsafe than you can imagine.
Add to that – cluttered and stored belongings in the building's common areas are an eyesore affecting the overall aesthetics of your building. Improperly stored items along corridors pose an obstruction to corridor paths and mounted safety equipment such as fire extinguishers, automated external defibrillator (AED) wall-mounted units and fire alarm pull stations in these areas. For your and your family’s safety, please keep apartment doors closed and always locked.
Similarly, allocated basement parking bays are not storage spaces and must not be used for storing bikes, prams, strollers, kayaks, fishing equipment or other items. Avoid covering or obstruct any lights, skylights, windows or other means of illumination of the common areas.
Dubai Civil Defense guidelines and Community Rules deem it mandatory to keep these areas clean and clear of any obstacles for rescue teams in the event of a mishap.
Prep Your Homebase for Summer
Balmy days ahead. Here is a quick checklist of fix-ups and declutter details to consider for your house and surroundings, as you splash into the summer of 2024.
P.S.
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Service your air conditioner
Ensure your home cooling is working just fine by replacing the air filter (if required) and cleaning the area around the AC unit and vents. Get professional help to check for any leaks or defects in the unit or from windows and doors, especially if cooling takes time.
Switch off to cool off
Some electronic devices generate heat adding to the room temperature. Switch off devices such as LEDs, mobile phones and batteries when not in use to avoid heat generation.
Clear out puddles
Inspect your home for a build-up of standing water and remove pools of water ponding from children’s toys or a bird bath to avoid mosquitoes.
Leak check
Examine your bath and kitchen sinks and tubs for slow leaks and replace worn grout and caulking to prevent water damage. Leave washing machine doors open after use, ensuring your bathroom is well-ventilated.
Better safe than sorry
Ensure that the smoke detectors and carbon monoxide detectors installed at your house are current and up to date. Check expiration dates and replace batteries if necessary.
Light and airy
These months ahead bring with it bright and heated sunlight. Deck your space with light-hued blinds and curtains to avoid direct sunlight in your house.
Keep Calm and Keep Clean
The proper use of community common areas helps maintain a clean, hygienic and functional living environment. Take a moment to remind your household members about basic garbage dos and don’ts.
▶ Ensure your trash bags are tied or sealed before dropping them into your chute or designated refuse area.
▶ If your building has chute access from your floor, use the available facility and ensure that the chute door is closed after disposal to prevent odours or spills.
▶ Refrain from disposing of cooking oil, lit cigarettes, hot ashes or lit candles in the chute without proper safety precautions.
▶ Got bulk waste such as furniture, mattresses or appliances to get rid of? Arrange for the removal of larger waste items through a third-party provider of your choice or reach out to 800 JUNK (5865) for assistance.
Balcony Etiquette
A quick refresher of Law (4) of 2019 concerning the Real Estate Regulatory Agency Law (6) of 2019 concerning Jointly Owned Properties is a good place to start for the dos and don'ts around your private and peaceful balcony space. Read on as we’ve got the most important pointers covered.
▶ Airing laundry visibly on balconies or railings is not allowed as it does not suit the building and community aesthetics.
▶ Pets, children and people of determination must never be left unsupervised on balconies. Also, avoid storing outdoor furniture that could be climbed.
▶ Refrain from disposing of lit cigarettes and butts, food, sharp objects and other waste from balconies. These can land on furnishing or flammable items amounting to a fire or serious injuries.
▶ Satellite dishes or installed antennae negatively affect the overall appearance of the building and violators can also face fines from Dubai Municipality.
▶ Do not feed birds on your balcony – they can be a menace to others and damage the façade of your building.
▶ Balconies are not for barbecues, cooking, bonfires, or smoking sheesha. These are against the community safety regulations and put people and property at great risk.
Residents found violating balcony guidelines can face fines in the event of non-compliance.
Please share this with others in your household and keep your community safe.
From the Regulator’s Desk
Mollak Gateway Services for Homeowners
Following Law No. (6) of 2019 regarding jointly owned properties in Dubai, the Dubai Land Department has introduced a service for all homeowners and Owners’ Committees to submit enquiries, requests, suggestions, complaints on the Dubai Rest App and the Land Department’s website – dubailand.gov.ae.
RERA has issued guidelines via the brand-new Mollak Gateway services for jointly owned properties, requiring owners, residents, and owners' committees to use the Mollak services portal for enquiries, complaints, and requests. This allows management companies like DCM to address these requests and allows Owners' Committees to evaluate the management company's performance.
Through the platform, RERA will take necessary action to resolve complaints and enable a record of requests and correspondence which can be reviewed later.
Courtesy: RERA
Dubai Community Management
Our primary objective is to manage and maintain the wellbeing of your community. As such, we provide a broad spectrum of comprehensive management services.
and enhance flourishing residential communities as well as thriving districts.
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500K Residents