Message from the Chief Community Management Officer
Dear Resident,
The first six months of the year have gone by, bringing us a season of changes, new faces and phases and a start to a transformative journey for Dubai Community Management.
As the new Chief Community Management Officer, I am committed to finding the winning formula towards becoming a household name in Dubai, where our residents and customers see us as family and friends, not only because of iconic developments, but because they cannot think of anyone better suited to look after their home and community. With customer-centricity at our core, we look forward to emerging as a differentiator and flagbearer in community management.
In the past few months, we have had moments of reflection and gratitude with community celebrations, Ramadan and Eid events and much more. We also experienced weeks with spells of heavy rain beckoning spring and thereafter, the summer seasons we have embarked on.
In this edition of your biannual newsletter, you'll find valuable insights on home maintenance, peti-quette pointers and tips to enhance your overall community living experience. Do take some time to read all our community stories to stay abreast of our news and developments.
I am eager as is my team and certain that 2024 will be a year of greater opportunities – bigger, better, and brighter and I look forward to working hand in hand with all of you in achieving our milestones for the year.
As we embark on this exciting new chapter together, we look forward to seize this opportunity to inspire and innovate together for the good of tomorrow.
Francis Giani
Your Community Updates
Come rain or shine, your community undergoes improvements and enrichments all through the year. Here is a slice of all that was planned and undertaken in the neighbourhood you call ‘home’.
Flooring Fix
The children’s play area just got a visual makeover, and the time is now to set up those summer playdates.
The playground at the Madinat Jumeirah Living – Phase 2 underwent a well-deserved replacement of over 120 sqm of rubber flooring. Our youngest community residents can now run as they play to their heart’s delight, as the newly fitted rubber flooring is highly durable, long-lasting, non-slip and well-known for its stability.
The installation of this high-quality flooring system is aimed at improving the quality of the children’s play area and enhance the overall visual cohesion of your community.
Gold-rimmed Palms by Night
A night drive around the community reveals the beauty and splendour that sundown brings with it to Madinat
Seven palm trees lining Phases 1 and 2 were wrapped with longlasting and weatherproof LED string lights, presenting the fronds and grand trunks in all their glory. The spiral design creates a stately effect on your prime neighbourhood for residents and visitors with its warm glow as evening falls.
Jumeirah Living.
Madinat Jumeirah
Tranquil Water Features
Water features across Madinat Jumeirah Living Phases 1 and 2 have received a beautiful aesthetic and functional upgrade. All 11 water features are now lined with stunning new porcelain tiles, making them more durable.
Together with the zen sounds of the bubbling water and dancing shadows from their illuminated reflections, all the water features make for calm relaxation spots within the community, especially during evening strolls or sunrise walks.
Padded Protection
Service elevators in Phases 1 and 2 were fitted with an extra layer of padding to protect the elevator walls and doors from damage caused by the movement of goods or equipment during service operations.
This helps maintain the elevators in good condition, ensuring the smooth and safe transportation of items within the building. Residents are requested to inform their appointed external contractors or delivery personnel to use the lifts with padding when moving heavy belongings.
New Bicycle Parking Bays
Parking bays at Madinat Jumeirah Living have been installed with 30 dedicated bicycle racks for bicycle users in the community. The sleek rectangular frames are simple and durable in design and can hold bikes in an upright position.
These come in as a secure option to park bikes and are convenient for riders to lock the frame and wheel to the rack, keep the twowheelers organised and prevent cycles from scraping against each other or falling to the ground. Not just that, it optimises space while being an aesthetically pleasing option.
Madinat Jumeirah
Stylish Sunbeds
Summertime promises to be a swell time, with new covers for 50 sun loungers and four sofa sets at the swimming pool in Phases 1 and 2. This outdoor furniture upgrade offers comfort with its ergonomic design, making it perfect for a snooze or for that quick read.
Kick back and relax in the beautiful Dubai sunshine, but don’t forget to use a towel on a sun lounger to avoid stains from suntan or sunscreen lotions, or other spills.
Kentia Palms Style the Lobby
34 pots filled with white pebbles and faux kentia palms adorn the building lobbies on the ground floor, making them an excellent addition to the reception lobbies. At a comfortable eye level, these elegant, slim and low-maintenance green beauties are an amazing statement plants at these entrances.
The rich, glossy, dark green leaves and its tufty foliage add a style quotient to the reception interiors. The arrangement of the greenery housed in the minimalistic new planters lend a tropical vibe to the space and a touch of natural beauty to the everyday lives of our residents.
Mirror Upgrades
Community facilities including gyms, elevators and washrooms were fitted with new mirrors replacing their previously worn-out counterparts. This improvement not only enhances the appearance of these spaces but also contributes to their overall longevity and upkeep.
Recycling Cages at Your Disposal
Do you recycle your daily household waste? We’ve made it easier and more accessible for you. Large metal recycling cages featuring two-stream recycling compartments have been placed at the main entrance of Lamtara 03 in Phase 2.
You can now segregate your used cardboard and paper and dispose of them from within your community. Make sure that you have emptied, cleaned and dried your containers before placing them in the recycling bin.
Want to know where these recyclables are headed? Scan the QR code on the bin to find out more.
What household items can you recycle? Envelopes, magazines, flattened cardboards, paper towels, newspapers, coffee cups, office paper, paper bags, paper egg cartons, pizza boxes, cards or wrapping with glitter, cereal boxes, milk and juice cartons, shredded paper, wrapping paper, candy boxes and more.
We hope that this upgrade contributes to a cleaner and welcoming environment for everyone in the community.
TLC for your Home
Know Your Pet-iquette
Your community is a pet-friendly neighbourhood with easy and simple community rules, aimed to help reduce neighbourly conflicts and ensure a healthier environment for you and your furry family member. Familiarise yourself with these points and share them with members of your household.
OFF LEASH AREAS
Dog parks are the designated areas for your canine friend’s walks, exercise and play. Community amenities including play areas, parks, lawns, sports courts and pools are not open to pets.
LEASH ON ALWAYS
Not every resident in your community may be comfortable around dogs. Ensure that your four-legged friend is within full control and on a leash when out and about in your community while being respectful of your neighbours.
COURTESY CHECK
Adults and especially children must always check with a pet owner/handler before approaching or petting someone else’s dog. Every dog has a different level of tolerance for physical affection.
RESPONSIBLE OWNERSHIP
Pet owners are responsible if their canine pet friend injures another animal, tenant, guest or member of the public or even damage property and communal areas. Never leave pets unattended in vehicles or balconies.
CHIP & TRACK
Have your pet microchipped and collared with the latest identification details so that they can be found easily if lost. Ensure that vaccinations, routine check-ups and registrations with a veterinarian are up to date, as per local regulations. Look up your lost pet on free apps like Aleef, WheresMyPawsAt or via GPS trackers using the registered details.
STOP & SCOOP
Owners/dog handlers must pick up pet waste immediately and carry multiple bags for cleaning up after their pets.
Stay covered with the right insurance
It’s never too late to invest in insurance that covers your prized home and possessions and gives you the peace of mind you deserve. Contents Insurance does just that in the event of the unexpected – be it a theft, fire or water leakage.
With a good plan, you can protect your home and your belongings including your furniture, electrical appliances, soft furnishings and even paint finishes on your walls and ceilings. Some contents insurance plans start as low as AED 200 a year, based on the coverage required.
What is covered under community insurance?
Community insurance only covers the common areas such as roads, amenities, signage, streetlights, walls, irrigation systems and gate barriers. Contents insurance is the sole responsibility of a resident.
Know Your No-Storage Zones
Building corridors may appear to be a convenient space to line up water cans, shoe cabinets, bicycles and other personal belongings but this could turn out to be more unsafe than you can imagine.
Add to that – cluttered and stored belongings in the building's common areas are an eyesore affecting the overall aesthetics of your building. Improperly stored items along corridors pose an obstruction to corridor paths and mounted safety equipment such as fire extinguishers, automated external defibrillator (AED) wall-mounted units and fire alarm pull stations in these areas. For your and your family’s safety, please keep apartment doors closed and always locked.
Similarly, allocated basement parking bays are not storage spaces and must not be used for storing bikes, prams, strollers, kayaks, fishing equipment or other items. Avoid covering or obstruct any lights, skylights, windows or other means of illumination of the common areas.
Dubai Civil Defense guidelines and Community Rules deem it mandatory to keep these areas clean and clear of any obstacles for rescue teams in the event of a mishap.
Prep Your Homebase for Summer
Balmy days ahead. Here is a quick checklist of fix-ups and declutter details to consider for your house and surroundings, as you splash into the summer of 2024.
P.S.
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Service your air conditioner
Ensure your home cooling is working just fine by replacing the air filter (if required) and cleaning the area around the AC unit and vents. Get professional help to check for any leaks or defects in the unit or from windows and doors, especially if cooling takes time.
Switch off to cool off
Some electronic devices generate heat adding to the room temperature. Switch off devices such as LEDs, mobile phones and batteries when not in use to avoid heat generation.
Clear out puddles
Inspect your home for a build-up of standing water and remove pools of water ponding from children’s toys or a bird bath to avoid mosquitoes.
Leak check
Examine your bath and kitchen sinks and tubs for slow leaks and replace worn grout and caulking to prevent water damage. Leave washing machine doors open after use, ensuring your bathroom is well-ventilated.
Better safe than sorry
Ensure that the smoke detectors and carbon monoxide detectors installed at your house are current and up to date. Check expiration dates and replace batteries if necessary.
Light and airy
These months ahead bring with it bright and heated sunlight. Deck your space with light-hued blinds and curtains to avoid direct sunlight in your house.
Madinat
Keep Calm and Keep Clean
The proper use of community common areas helps maintain a clean, hygienic and functional living environment. Take a moment to remind your household members about basic garbage dos and don’ts.
▶ Ensure your trash bags are tied or sealed before dropping them into your chute or designated refuse area.
▶ If your building has chute access from your floor, use the available facility and ensure that the chute door is closed after disposal to prevent odours or spills.
▶ Refrain from disposing of cooking oil, lit cigarettes, hot ashes or lit candles in the chute without proper safety precautions.
▶ Got bulk waste such as furniture, mattresses or appliances to get rid of? Arrange for the removal of larger waste items through a third-party provider of your choice or reach out to 800 JUNK (5865) for assistance.
Balcony Etiquette
A quick refresher of Law (4) of 2019 concerning the Real Estate Regulatory Agency Law (6) of 2019 concerning Jointly Owned Properties is a good place to start for the dos and don'ts around your private and peaceful balcony space. Read on as we’ve got the most important pointers covered.
▶ Airing laundry visibly on balconies or railings is not allowed as it does not suit the building and community aesthetics.
▶ Pets, children and people of determination must never be left unsupervised on balconies. Also, avoid storing outdoor furniture that could be climbed.
▶ Refrain from disposing of lit cigarettes and butts, food, sharp objects and other waste from balconies. These can land on furnishing or flammable items amounting to a fire or serious injuries.
▶ Satellite dishes or installed antennae negatively affect the overall appearance of the building and violators can also face fines from Dubai Municipality.
▶ Do not feed birds on your balcony – they can be a menace to others and damage the façade of your building.
▶ Balconies are not for barbecues, cooking, bonfires, or smoking sheesha. These are against the community safety regulations and put people and property at great risk.
Residents found violating balcony guidelines can face fines in the event of non-compliance.
Please share this with others in your household and keep your community safe.
From the Regulator’s Desk
Mollak Gateway Services for Homeowners
Following Law No. (6) of 2019 regarding jointly owned properties in Dubai, the Dubai Land Department has introduced a service for all homeowners and Owners’ Committees to submit enquiries, requests, suggestions, complaints on the Dubai Rest App and the Land Department’s website – dubailand.gov.ae.
RERA has issued guidelines via the brand-new Mollak Gateway services for jointly owned properties, requiring owners, residents, and owners' committees to use the Mollak services portal for enquiries, complaints, and requests. This allows management companies like DCM to address these requests and allows Owners' Committees to evaluate the management company's performance.
Through the platform, RERA will take necessary action to resolve complaints and enable a record of requests and correspondence which can be reviewed later.
Courtesy: RERA
Dubai Community Management
Our primary objective is to manage and maintain the wellbeing of your community. As such, we provide a broad spectrum of comprehensive management services. Dubai Community Management is a Dubai Holding company that provides premium community management services to maintain and enhance flourishing residential communities as well as thriving districts.
25 Districts
Buildings
35,560 Units
500K Residents