As school doors close summer arrives with its promise of adventure and togetherness. This season of sunshine and new beginnings is the perfect moment to share exciting news: we’re stepping forward as Dubai Holding Community Management (DHCM).
For years, you’ve known us as creators of some of Dubai’s most vibrant communities. We have now united our legacy with a renewed commitment: to deliver seamless service, foster deeper connections and ensure every resident feels a true sense of belonging.
The announcement of 2025 as the Year of Community couldn’t be more timely. It’s a reminder that the real strength of our neighbourhoods lies in the people who call them home.
This vision inspires us to listen more closely, serve more meaningfully and help in shaping thriving, connected communities. With DHCM, we are stronger, smarter and more connected than ever.
Building Tomorrow Together, Francis Giani
Community
Your neighbourhood has been going through upgrades and enhancements behind the scenes. Check in on how we’ve been sprucing up the surroundings these past months.
Lawn and Order
This season, we’ve taken our commitment to greenery to new heights, ensuring that every nook and corner reflects our passion for beauty and well-being.
All six clubhouse planter boxes were redesigned with new, improved tiles that help plants thrive like never before. Fresh plantings, upgraded footpaths, and revitalized green spaces now greet you throughout the community, adding colour, life and a sense of renewal at every turn.
But the transformation doesn’t stop there. We’ve added a lush new lawn spanning 1,500 sqm around Clusters 46 and 47. These thoughtful upgrades not only make our community more visually stunning but also foster a healthier, happier place to call home.
Claw Patrol
Keeping Jumeirah Islands clean and comfortable is now a matter of teamwork between residents and nature’s finest flyers. Our new eco-friendly bird control programme brings trained falcons and hawks to the skies, naturally deterring crows and pigeons from nesting and creating an unsanitary environment.
This humane, innovative method ensures that our community maintains high standards of hygiene without harming wildlife.
Safety Pads for Playground
Bliss
Our playground specialised team has installed new safety pads at all community children’s play areas.
This important upgrade ensures that kids can run, jump and explore with greater protection and confidence, while parents enjoy extra peace of mind. By prioritizing child safety in our community spaces, we’re making playtime not only more enjoyable, but also safer and more carefree for everyone.
It’s the Year of Community, a time to strengthen bonds, foster unity and build inclusive neighbourhoods and Mehzabin Merchant is right at the heart of it all.
As a passionate community management pro, Mehzabin and her team strive to transform community concerns into real solutions. Get to know the person behind your community’s positive changes.
How it began?
I’ve always loved helping people and solving real life problems. Community management lets me create better living spaces and connect with people, so it’s incredibly rewarding.
Recall a proud moment
I had addressed a big parking shortage by working with the developer and we added over 60 new spaces. The appreciation from the community made me proud and reminded me how important it is to listen and act on what residents need.
Your idea of ‘community’ Community is about connection, support and shared responsibility. It’s a place where everyone feels safe and valued. In the Year of Community, it’s important to make sure every voice is heard.
What people think you do v/s What you really do Some think it’s just about complaints and paperwork, but my job is dynamic! It involves planning, resolving conflicts and building relationships. I want people to know it’s about making a real difference in people’s lives and being a bridge between everyone in the community.
Secret sauce for staying inspired
I love swimming, reading about leadership and psychology, and meditating. These hobbies help me stay balanced, focused and ready to serve our community with fresh energy and empathy.
Moments Captured
Workers Appreciation Event
Homeowners and tenants of Discovery Gardens together with the team from Dubai Holding Community Management joined hands to thank the workforce serving the community for their tireless support. The event featured free medical checkups, a celebratory dinner and a ceremony to felicitate the top performers.
You can also catch all the events in pictures at dubaiholdingcommunities.ae
Easter
Egg Hunt
Our first-ever Easter Egg Hunt brought families together on 19 April for an evening of laughter, adventure and sweet discoveries. The Marina Promenade, set against the vibrant backdrop of Port de La Mer was alive with festive games, colourful stalls and the thrill of the hunt as children and parents searched for hidden treasures.
Relive the highlights in photos and see why this event was a family hit!
Movie Under The Stars
From the twinkling stars above to the heartwarming moments shared, the outdoor movie night on xxx at the lawn of Sadaf Plaza was an incredible success, blending cinema, community and a little bit of Disney magic into one unforgettable evening.
Mums, dads and little ones settled in for an enchanting screening of The Little Mermaid. The event was more than just a film screening - it was a celebration of togetherness, where neighbours connected and the joy of storytelling brought everyone closer.
You can also catch all the events in pictures at dubaiholdingcommunities.ae
You can also catch all the events in pictures at dubaiholdingcommunities.ae
Upcoming Events and Activations
A Global Beacon Close to Home
15 - 31 AUGUST
Happening at Nakheel Mall
The heart of culture and creativity in Jaddaf Waterfront - Jameel Arts Centre has been honoured with a prestigious medal at the inaugural Art Basel Awards 2025, making it one of only three institutions globally to receive this recognition in the Museums and Institutions category.
This major international award highlights its unique approach to community engagement, education and nurturing artistic talent across the region and beyond.
How You Can Participate
Jameel Arts Centre is free and open to all, offering an inspiring mix of exhibitions, artist talks, workshops, outdoor sculptures, and access to the Jameel Library—the Gulf’s first public arts research library. Families can enjoy interactive installations in the Sculpture Park, while art lovers can explore thought-provoking exhibitions featuring regional and international artists.
WHILE HERE: Don't miss the Michelin Bib Gourmand and Green Star-rated farm-to-table restaurant, Teible for their local and sustainable dining. Foodies align! They have a bakery and special breakfast menu and when paired with the tranquil Dubai Creek views, each visit promises to be a fresh and memorable experience.
Friendly Reminder Zone
As temperatures rise, let’s remember the hardworking service providers who keep our community thriving, often spending long hours outdoors under the sun. A simple gesture, like allowing a midday break when scheduling services around lunchtime and offering water when you see them working in the sun can make a big difference.
By showing kindness and consideration, we not only support their wellbeing but also strengthen the spirit of our community. Let’s ensure everyone who cares for our neighbourhood feels cared for in return.
Stub Out the Risk
Cigarette butts may seem harmless, but if not put out completely, they can start dangerous fires- especially when they land on furniture, plants or are tossed into garbage bins. Even a small spark can quickly turn into a big problem inside a building or on a balcony.
Here are four tips to remember for a safer disposal and a safer home.
PUT OUT your cigarette completely before throwing it away.
Use an ashtray with water or sand to make sure it’s out.
NEVER
TOSS a lit cigarette from your balcony or window. Wind can carry it onto furniture, plants or even another balcony, risking a fire.
THROW OUT
cigarette butts into designated bins when you are out and about.
KEEP FLAMMABLES
AWAY from balconies and windows. Don’t store cartons, wood, paper piles, paint cans, clothes racks or dried out plants in these areas.
Pet- quette for a Pawfect Community
Being a pet parent is a lot of fun, but it also means taking good care of them and being thoughtful of others.
It’s that time of the year when the community pool is the coolest spot in the neighbourhood. But let’s make sure every splash is a safe one with these essential reminders - especially for families with young children.
No Running or Partying
Walk, don't run to avoid slips and falls. Parties are not allowed in the community pool.
Teach
Swimming Skills
Enrol children in swimming lessons. Even basic skills can help keep them safer in the water.
Supervision is Key
All swimmers under 12 must be accompanied and supervised by an adult at all times and stay within arm’s reach to avoid risks of drowning.
Lifeguard
Alert
Swimming is only allowed when a lifeguard is on duty.
No Lifeguard?
No swimming!
Pool Timings
Stick to the pool operating hours. This helps us keep the pool sparkling and safe for everyone.
Water Watcher
Designate an adult from your group to watch children in and around the pool especially on busy days - free from phone distractions or books.
Here are a few important and simple rules that will help make our community a great place for pets and people.
Clean Up
After your Pet
Always carry a bag to pick up after your fur pal.
Use the dog waste bins around our community for easy disposal.
Register and
Vaccinate your Pet
Make sure your pet is registered with Dubai Municipality and has all the right vaccinations.
Keep Your Pet on a Leash Dogs should always be on a leash in common areas, so everyone feels safe and is in line with local laws.
Extra Care in the Heat
When it’s hot outside, pets can get sick easily. Watch for signs like excessive drooling and avoid walking your pet during the hottest part of the day. Never leave your pet in a car or on a balconythis can be very dangerous.
Home
Wellness Check
A little preparation goes a long way in keeping your home safe and comfortable. From beating the heat to keeping pests at bay, here’s your easy guide to a worry-free, well-maintained home this season. Voilà—your summer maintenance checklist!
Beat the Heat with a WellMaintained AC
Keep your AC running smoothly with professional servicing at least twice a year to improve cooling performance and air quality, reduce energy consumption and bills and extend its lifespan.
Clean Water, Safe Home
Water tanks in hot climates can collect dirt, bacteria and sediment. Clean your water tank every 6–12 months with a licensed service to prevent contamination and bad odour and maintain water pressure and plumbing.
Don’t
Let the Pests Move In
Keep out summer’s unwanted guests (like ants, cockroaches and rodents) with scheduled professional pest control at least twice a year. Food must be sealed and surfaces kept clean. Seal cracks or entry points around windows and doors and avoid leaving standing water (indoors and outdoors).
TIP: Clean AC filters monthly and keep outdoor units clear of dust and debris.
Home Wellness Check
Each
A little preparation goes a long way in keeping your home safe and comfortable. From beating the heat to keeping pests at bay, here’s your easy guide to a worryfree, well-maintained home this season. Voilà—your summer maintenance checklist!
Beat the Heat with a WellMaintained AC
Keep your AC running smoothly with professional servicing at least twice a year to improve cooling performance and air quality, reduce energy consumption and add more years to its lifespan.
Switch
Off and Dry Up
Turn off unused electronics to keep rooms cooler and banish standing water (no mini swimming pools for mosquitoes, please!).
Safety & Shade Check
Make sure smoke and carbon monoxide detectors are working, and dress your windows in light, breezy blinds to keep the sun’s heat out and your home cool.
TIP: Clean AC filters monthly and keep outdoor units clear of dust and debris.
Park it Right, Drive it Light
With families and children often out and about in your community, it’s essential to practice good parking and driving habits to help keep our streets and neighbourhood welcoming and secure.
Designated
When
Park in your assigned space and avoid blocking driveways, walkways or emergency accesscrucial for safety and accessibility. Respect
Stick
Leave
Park it Right, Drive it Light
With
Avoid
It’s
Double-parking
Avoid
DHCM News and Updates
Championing Women’s Sports
Dubai Holding Community Management (DHCM) proudly served as Title Sponsor of the UAE Netball Cup 2025. The tournament welcomed six international teams, with Namibia taking the trophy and the UAE Falcons delivering a spirited performance.
As part of our ongoing partnership, DHCM’s sponsorship of the national team, UAE Falcons, reflects our commitment to excellence and empowerment. By supporting landmark events, we continue to pave the way for women’s sports and inspire positive change.
Dubai Holding Community Management’s Contact Centre has earned two prestigious ISO certifications: ISO 9001:2015 for Quality Management Systems and ISO 18295-1:2017 for Customer Contact Centres. These recognitions highlight our commitment to operational excellence, consistent service quality and outstanding customer experiences.
Achieving these international standards reflects the dedication and professionalism of our Contact Centre team, guided by our Customer Experience and Performance Management leaders. Together, we continue to set new benchmarks for excellence.
Dubai Holding Community Management (DHCM) has been making waves on the international stage, winning the Customer Service Innovation of the Year award at the Real Estate Asia Awards 2025 in Singapore.
DHCM also received Honorary Mention on the global stage for Best Data and Customer Insights at the CX Asia Excellence Awards 2025, further affirming our leadership in data-driven customer experience. These achievements showcase our dedication to setting new industry standards and delivering world-class service to our communities, raising the bar for excellence globally.
DUBAI HOLDING COMMUNITY MANAGEMENT
Dubai Holding Community Management is a premium provider of community management services and an integral part of Dubai Holding. Established in 2024 with Nakheel Community Management and Dubai Community Management joining forces, Dubai Holding Community Management has quickly positioned itself as a leader in the industry, delivering exceptional services to maintain and enhance residential communities and districts across Dubai.
