The Best Kept Secret in the Mortgage Industry
…but not any longer!
Under the leadership of Rick and Patty Arvielo, NAF remains privately-owned, unlike big banks and other large mortgage companies. This enables NAF to focus on the success of our Loan Officers, instead of delivering returns for shareholders.
We provide our LOs with the tools, technology, and structure they need to be their best selves. That has helped NAF become one of the nation’s top lenders, and we’re focused on aggressive growth now and in the future.
Plus, we give our customers, team members, and partners an experience that is built on decades of mortgage experience, all while maintaining the community feel that separates us from all other lenders.
Come be at home at NAF.
Core Values
We Are Stronger United
Lead With Integrity
Innovation Fuels Evolution
Pursue the Impossible
Execution Drives Success
People Come First
Cultivating Forever Customers
We proudly service approximately 90% of our Conventional and FHA/VA loans in-house, so you can rest assured knowing your client is always receiving the highest level of customer service.
Cultivating Forever Partners
We’re dedicated to providing friendly, high quality customer service to your partners. When you have your first transaction with a real estate partner, we’ll send them a personalized booklet that shows examples of all of the co-branding capabilities we offer.
You’re Our Prime Focus
NAF keeps its loan officers at the forefront before, during, and after the deal closes, for the life of the loan. LOs and their partners appear on mortgage statements for the life of the loan with customizable options.
Opportunities Include:
Co-branded post-close email campaigns
Co-branded mortgage statements
Co-branded marketing
Co-branded closing cards
Connectivity. Visibility. Control.
NAF keeps its loan officers at the forefront before, during, and after the deal closes, for the life of the loan. LOs and their partners appear on mortgage statements for the life of the loan with customizable options.
Third Party Originator Tool
TPO is a Partnership that creates a seamless end-to-end Lending Solution and Platform for third party organizations most important asset; their client.
Features
Create new loans and upload loan packages
Manage loan pipeline
Review loan conditions and upload requested documents
Access approved resources & tools
Ability to input your application directly on your site
Review and eSign loan documents
How It Works (Bank to NAF Scenario)
1. Bank determines they are unable to provide mortgage financing for their client.
2. Bank submits file to NAF via portal. NAF preapproves buyer in as little as 24 hours.
3. NAF funds the loan (in record time) and services the loan for its’ lifespan.
4. Satisfied client is retained by the bank, utilizing them for all of their financial needs.
Joining Us Is Effortless
Our transition team, along with Executive Management, works with you and your team to ensure you have all the tools, training, supplies, and support needed to produce a seamless transition.
NAF’s onboarding concierge team is with you every step of the way to handle all of your loan needs.
We provide marketing support, including importing your contacts and helping with “I’ve Joined NAF” emails and social posts.
Igniting Your Career with Tech
Our robust CRM system and advanced mobile app help you manage your pipelines, commissions, email campaigns, accounting, marketing and more with 24/7 access from anywhere!
CAMPAIGN BUILDER
Build your own customized text, email, and voice campaigns
PROSPECT MANAGEMENT
Run credit, send a pre-approval, update their prospect status, etc.
LOAN MANAGEMENT
Review 1003 details, analyze all outstanding conditions for the file
INTEGRATED PLATFORMS
Integrations with MBS Highway, MortgageCoach, and Homebot help you stay ahead of the game
MESSAGING
Connect with clients at scale using video, voice & text
AGENT INTELLIGENCE - MMI.RUN
Search for local real estate agents to partner with, branches to contact, offices to connect with
Unmatched Marketing Magic
Marketing portal with an extensive library of materials to personalize and co-brand with real estate agent partners
On-demand custom videos
Extensive social media library and support
Short codes to boost your business
Customized multi-layered personal websites for each LO that feature themselves, their branch, their offerings, helpful tips, housing news, and much more
Full-service in-house printing services
Make Your Life Easier
NAF provides a transformational experience by utilizing Area Production Managers, who take 90% of loan-level issues away from the LO and manage the LO’s pipeline to make sure every loan is hitting all the necessary dates.
Smarter Borrower Retention & Lead Generation
New American Funding has partnered with MonitorBase to give you exclusive market intelligence — helping you engage smarter and close more deals.
Stay Ahead with 3 Powerful Alerts:
Credit Improvement Alert – Know when past clients qualify for a new mortgage.
MLS & Rental Alert – Get notified when former clients list their home.
AI-Powered Predictive Alert – Identify mortgage needs before they happen.
Gain the competitive edge with smarter retention and lead generation—effortlessly!
We’ve Got Your Back
Our top-notch operations team handles even the toughest situation with ease, allowing you to focus on what you do best – selling.
We offer regionalized underwriting, processing, and an in-house condo approval team, enabling you to build your branch and area appraisal panel. And we have in-house experts who remove the unnecessary red tape and make difficult things easier, helping you help your clients.
One-Stop Shop for All Customers
NAF provides a variety of unique loan programs designed to fit the needs of your clients.
Over 25 broker outlets
40+ Housing Finance Authority partnerships
Government lending down to 500 FICO
NAF Pathway
Provides first-time buyers in select areas up to $6000 in assistance
Buydown Mortgage
Can reduce buyers’ first-year, second-year, and thirdyear payment rate
Home Improvement
Cash-out refinance, HELOC, FHA 203(k) loans, VA Reno
Interstate Lending
Have a client moving to a new state? We specialize in these situations
One-Time Close Loan
For new construction, a single loan covers property, construction, and mortgage
Non-QM & Jumbo
We have a full suite of loans to fit borrowers of all shapes and sizes, no matter how unique their situation is
Reverse Mortgage
Enables older homeowners to convert a portion of their home equity into cash
ITIN
Client may qualify for a home loan using their ITIN number
Bank Statement
Self employed clients may qualify using bank statements or asset depletion
NAF is Delivering Extra
We partner with some of the nation’s top home services providers, allowing you to offer services others can’t, including:
Our affiliated company, NAF Homes, enables you to have your referral partners connected with motivated homebuyers and sellers who are pre-qualified and ready to purchase. Additionally, if clients use a NAF Homes partner agent, they may be able to save thousands on their closing costs.
An affiliated company of New American Funding, NAF Cash can turn your client into a cash buyer and put them in a great position to secure their dream home.
If a client’s credit score isn’t quite high enough to qualify for a loan, we have partnered with Uqual to help coach them through the steps necessary to raise their score. Once they are loan ready, they’re transferred back to NAF and back to their original LO – you.
Give Your Buyers The Ultimate Advantage*
Experience the Power of NAF Cash. In today’s competitive market, where sellers are flooded with multiple offers, NAF Cash, proudly affiliated with New American Funding, empowers your clients to seize opportunities as cash buyers. The remarkable advantage of becoming a cash buyer significantly enhances their offer, propelling them ahead of the competition and securing their new home.
Transform the home buying journey for your clients with NAF Cash, where they not only gain a competitive edge but can also unlock huge savings.
Buying in cash may help your clients save up to 11% over those using a traditional mortgage*
We’re Powered By Women
NAF is proudly a woman-led company that has been repeatedly recognized for our leadership structure.
Patty Arvielo
Patty Arvielo has been a leader in the mortgage industry for nearly 40 years. She has worked her way up from the bottom rung and gained extensive knowledge of the entire industry along the way. Over the course of her career, she functioned in a variety of capacities, from underwriting to processing to her current role as Co-Founder and CEO of New American Funding.
Christy Bunce
As President, Christy is involved with every aspect of NAF’s business and has helped the company expand into the successful organization it is today.
A Culture of Support
We’re led by our culture of support and service to our team members, customers, partners, vendors, and more.
NAF360 is our culture initiative that supports the goal of having happy employees who enjoy coming to work every day. That culture has placed us on the Fortune 100 Best Companies to Work For list from 2022 to 2024.
NAF has one of the most diverse workforces in the industry.
53% FEMALES
36% DIVERSE COMMUNITIES 38%
We take great pride in creating opportunities for all communities and are dedicated to bridging the racial wealth gap. We believe in the power of homeownership and helping those who’ve been previously left behind through our NAF Pride, Latino Focus and NAF Black Impact initiatives.
NAF is committed to enhancing the lending experience and lives of the Hispanic community through homeownership. For a decade, the Latino Focus initiative has increased sustainable Hispanic homeownership across the United States.
NAF Pride is working to establish a fair and secure lending marketplace that addresses the unique needs of the queer community. NAF Pride aims to empower the LGBTQ+ community by providing comprehensive guidance on the mortgage lending process, enabling them to achieve their dream of homeownership.
The NAF Black Impact initiative was established in 2016 to provide racial equity and build consumer confidence through homebuyer education, accessibility to credit, and mortgage industry career opportunity awareness to Black communities.
They’ve served us, now we serve them. NAF Heroes is our initiative to increase homeownership and career opportunities for military servicemembers, veterans, and their families. This program is led by a diverse and passionate group of company leaders, military veterans, and others who care deeply about supporting those who have served.
We are committed to recognizing our top producers. President’s Council honorees are recognized with an annual trip to a luxurious resort.
Honored Throughout the Industry
Our Modern Mavericks
Celebrating our 20th anniversary in 2023, NAF is the largest privately-owned, womanowned mortgage company in the country.
Under the leadership of Patty and Rick Arvielo, we maintain the soul and spirit of a small company. This allows us to be nimble and move quickly in adjusting strategy to counter market conditions, without consulting shareholders or investors.
President’s Council Retreat
Four Seasons Oahu, Hawaii
Reach Out Today
NAF Cash is fulfilled by NAF Cash, LLC, an affiliated real estate company of New American Funding that is managed and operated in compliance with applicable legal and regulatory requirements. NAF Cash, LLC. MI Real Estate Broker #6502431375. NAF Cash, LLC does not originate loans or issue loan commitments. NAF Cash, LLC charges a Transaction Fee of 1.5%-5.5% of purchase price for its service (fee varies by state). Terms and conditions apply, not available in all states. 41050 W 11 Mile Rd, Ste 220, Novi, MI, 48375. Phone 844-344-0531.
New American Funding, LLC. is an Equal Opportunity Employer. We believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
©️ New American Funding, LLC. NMLS #6606. nmlsconsumeraccess.org. Corporate office 14511 Myford Rd., Ste 100, Tustin, CA 92780. Phone: (800) 450-2010. 06/2024.
