2017 May/Jun InterConnection by NACM Connect

The InterConnection VOLUME 5

ISSUE 3

MAY/JUNE 2017

Fresh Direction for NACM Connect New Branding and a Common Name If you missed your local Annual Meeting, you missed some big news. NACM Connect revealed the brand transformation NACM National has been working on to bring uniformity to all the NACM affiliates. We’re thrilled to share our inspired new logo, modern color palette and streamlined design. The new look and feel is the ideal blend of financial tradition and modern technology. The updated brand better reflects the pivotal role we play in Driving Results. “This is an exciting time for NACM,” said Phil Lattanzio, President and CEO of NACM Connect. “The shift to national unification under one clear, professional and modern brand brings clarity and enhances NACM’s ability to meet the ever-evolving needs of today’s credit practitioners. I’m thrilled to embrace the new brand.” The work of NACM Connect has always been to support credit professionals in their pursuit to improve corporate cash flow and increase profits for their clients. Simply put, they are in the business of Driving Results. I think the fresh new brand

identity captures that idea in a strong and memorable way with the goal of creating consistency and unification in Affiliate Associations nationwide. The rebrand process revealed our essential value the one thing the brand stands for on the highest level is: DRIVING RESULTS.

As the lead voice in the credit management industry, the NACM voice sounds consultative, intelligent and friendly. The look is warm, universal and fresh. The logo is the perfect blend of financial tradition and modern technology. The wheel icon signifies progress and momentum, while the placement of NACM at its core speaks to the how NACM’s full

range of products and services are at the crux of the solid decisions made by its membership daily - driving results to the bottom line. NACM Connect has begun rolling out the new logo in our marketing materials and at our Annual Meetings. NACM National began rolling it out in the April edition of the Business Credit Magazine with a big splash planned for Credit Congress. NACM Connect’s governing Board of Directors approved the new logo at its January Board meeting. At that time the Board of Directors also approved to go to one singular name of NACM Connect for all regions, thus eliminating all the other regional names. Please join us in embracing this exciting change as we move forward together under a unified brand umbrella. ■

2017 Annual Meeting Wraps Up Year for NACM Connect The NACM/Chicago-Midwest Annual Meeting was held at the Meridian Banquet Hall in Rolling Meadows, IL on April 20th. NACM/Chicago-Midwest (the legal name of the entity that encompasses the NACM Connect family). As is tradition, at this meeting the members of NACM Connect are invited to participate in a day of educational sessions, offering both a domestic and an international credit track, followed by a networking reception where the governing Board of Directors is installed for the upcoming year. Following are the addresses given at the annual meeting by Outgoing Chair, Larry O’Brien, CCE, ICCE, Potash Corp., Incoming Chair, John Fahey, CCE, Edward Don & Company, and NACM Connect President and COO, Phil Lattanzio, CCE.

Phil Lattanzio, CCE (right) presents outgoing Board Chairman, Larry O'Brien, CCE, ICCE (left) with an award for his service.

Outgoing Chair, Larry O’Brien, CCE, ICCE: Wow, how time flies! I cannot believe another year has already passed. This last year I have had the privilege to be Chairman of NACM Connect. This has given me the opportunity to see how much effort this association puts forth to make all of us in Credit become successful. In my career, I have had the good fortune to work for some great leaders such as Dick Pearson, Bill Dawkins, and Tom Wuich that provided excellent examples of what it means to be a Credit professional. Each of these men had one thing in common, they were all committed to making their employees successful by allowing them to participate in this great organization. I urge all of you to pay it forward by encouraging others in your department to attend Continued on Page 5

2017-2018

Board of Directors Chairperson John Fahey, CCE Edward Don & Company Vice Chairperson Kurt Albright Uline, Inc. Treasurer Erica White, CCE Ferguson Enterprises Directors—Terms Ending 2018 Ed Cohen, MBA OMRON Automation Americas Larry Grogan, CCE BP Products North America Larry Lipschutz, CCE, CICP French Gerleman Patrick Nelson, MBA ACCO Michele Pancotto, CCE, CICP Wheels Clipper Directors—Terms Ending 2019 Rob Hanus Carhartt, Inc. Mike Hill, CCE Mitek USA, Inc. David Sperduto, CCE VP Supply Corp. Rich Weiss, CBA Jaeckle Distributors Directors—Terms Ending 2020 Christine Culbreth ArcelorMittal International America Ed Stauber Wolters Kluwer Kevin Stinner, CCE, CCRA Crop Production Services Les Witrzek, CCE, CICP Kuriyama of America, Inc. President Phillip J. Lattanzio, CCE NACM/Chicago-Midwest Secretary Kerry Jensen, CPA NACM/Chicago-Midwest Councilor Lawrence O'Brien, CCE, ICCE Potash Corporation

Editorial Staff

Editor Susan Rooney Senior Marketing Administrator Associate Editors Lillian Novak, CGA V.P. of Education and Marketing Margaret Krafft Marketing Coordinator

In This Issue Features

Upcoming Events

Fresh Direction for NACM Connect - New Branding and a Common Name

2017 Annual Meeting Wraps Up Year

2017 Institute of Credit Class Schedules

Lights, Camera, Credit! Save the Dates!

2017 Missouri Award Winners Announced

Mark Hanley, CCE Named Credit Executive of the Year

Illinois Construction Stuff and Stuff Introducing the 2017-2018 Elite Members

Annual Meeting - Wisconsin

IN, MI & OH Credit Classe Schedule

Roundtable - Michigan

Annual Meeting - Ohio

Roundtable - Ohio

Annual Meeting - Nebraska

Emerging Leader Event

Missouri Networking Event

Roundtable - Missouri

Roundtable - New York

Bankruptcy Seminar - New York

Exam Review Schedule

IOC Class Schedule - Illinois

Webinar - Creating a Partnership between Credit & Sales

Webinar - The Economy Wakes Up

Collections Giveaway Winners

Credit 102 & 103 Graduates

Updated Credit Report Solutions Web Pages

Credit Career Corner - New Opportunities

The Importance of a Credit Application and Personal Guarantee

New Members & Representatives

Congrats to our New Designees

NYSE Ranks Vantiv #1 US Merchant Acquirer

2017-2018 Advisory Board Members

Supreme Court Vacates Surcharge Prohibition

Group Meeting Calendar

Event Calendar

Annual Meeting Photo Galleries

Caine & Weiner Giveaway Winners

Roundtable Wisconsin

NACM Connect Mission Statement

To provide a forum to its members within the credit profession for education, networking and business resources.

Vision Statement

Striving to have the most comprehensive and leading NACM affiliate serving the commercial credit profession by consistently exceeding the members’ expectations.

Looking to grow your business faster? D&B Hoovers is a sales acceleration solution that provides a faster path from prospect to profitable relationship by leveraging data and analytics. • Target More Strategically • Enable Informed Conversations • Enhance Sales Productivity Talk to your NACM Connect rep to learn

more about D&B Hoovers!

Value Statement

We are committed to the highest ethical standards and recognize that our Association must take a leadership role in our profession. Through our integrity and dedication we will earn the respect of our members as we know that our success as an Association depends on their trust in us. By creating strong relationships we will attain the loyalty of our members and alliance partners. We continuously seek to build an environment for learning to enhance the knowledge and expertise of our members.

The InterConnection newsletter is published bimonthly by NACM Connect, a not-for-profit Association affiliated with the National Association of Credit Management. For membership information, visit our website at www.nacmconnect.org, call 800.935.NACM or fax us at 847.253.6685. NACM Connect Headquarters is located at 3005 Tollview Drive, Rolling Meadows, IL 60008.

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Education Digest

Institue of Credit (IOC) 2017 Spring Schedule - Register Now Start the process of earning your professional designation and register today for the NACM Connect Institute of Credit (IOC) Quarter that begins in March of 2017. If you would

like more information, please contact the NACM Connect Education Department at 800.935.6226 or email Lillian Novak at lillian.novak@nacmconnect.org.

CBA (Credit Business Associate) Course Schedule

Each of these courses fulfills one of the CBA certification requirements.

Basic Financial Accounting

Thursdays, 6/15 - 8/17

Basic Financial Accounting

Wed., 9/13 - 11/15

Business Credit Principles

Mondays, 10/2 - 12/18

Rolling Meadows, IL

BUILDING ON THE BEST

Dearborn, MI Indianapolis, IN

Institue of Credit (IOC) CBA and CBF class times are usually in the evenings. Please refer to the specific class registration form in this issue for more details on instructors, locations, fees and times.

2017 Annual Meetings

Exam Review Classes 2016 Exam Review Class Schedule (Exam Dates are Below) All Exam Reviews can be done via Teleconference.

Review Class

Review Date

CBA

Wednesday, June 21

CBF

Monday, June 19

CCE

Tuesday, June 20

May 11 · Dublin, OH May 18 · La Vista, NE May 24 · Pewaukee, WI

NACM Connect presents...

Exam Dates and Paperwork Deadlines Application and Paperwork Deadlines

Exam Dates

Monday, April 17, 2017

Sunday, June 11, 2017 (Credit Congress)

Monday, May 29, 2017

Monday, July 24, 2017

Monday, September 11, 2017

Monday, November 6, 2017

St. Louis, MO September 12-13

Web Seminar Schedule NACM Connect is now offering web seminars as part of our education and training initiative.

Webinar Topic

Date

Page

Creating an Advantageous Partnership for both Credit & Sales

May 10

Year of the Rooster - The Economy Wakes Up

Jun 27

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Chicago, IL October 18-19 Indianapolis, IN November 15-16

Save the Dates MAY/JUNE 2017 PAGE 3

OHIO Event

2017 NACM CONNECT credit conferences

·ou— — s, MO i t. L

C en t

-13 b e r 1 2 r en c e S e p t e mg i o n C o n f e

e r al R

L g o, I 9 a c i Ch 18-1 Octo

ber

is, IN l o p na 16

a I n d iN o v e m b e r 1 5

—·—

save the dates Details and registration at www.nacmconnect.org

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News

2017 Annual Meeting Wraps Up Year (cont'd) Continued from page 1 NACM Connect events and use their many services.

Craig Smith and the Credit Reporting Group continue to offer members a variety of options to meet their credit reporting needs. By working with NACM Connect’s team you can obtain contracts without use it or lose it expiration dates, mix and match your reporting resources, or take advantage of their price structure which is often discounted from pricing you can get individually.

Now let me take a few moments to talk about some of the initiatives your board worked on over the past year. The Board approved expansion of the Elite Members program. This group organized interesting and fun events that we hope will build potential new members. For an association to survive we need to attract new young members. If you have members of your Credit Department, or know of any credit person that is under the age of 35, ask them if they want to get involved. It allows them to network and share ideas about Credit and will help enrich each of them professionally. Your Board approved the reconstruction of the existing parking lot which includes tearing up the current lot to the base and starting over with a fresh new surface. This will provide a functional face lift to the property and work should start sometime in the coming weeks. Things at the association are a little brighter these days since the board approved the installation of new efficient LED light fixtures and replaced external lights on the 3005 building. This was done with the assistance of a program sponsored though ComED that allowed the association to complete this for a fraction of the normal cost. In just the first two months, the association has seen savings of $300 per month on average. In addition, approval was given to add two more HVAC units as part of a multi-year approach to replacing equipment past it’s useful life with new more efficient units. Phil and Kerry worked hard to complete negotiation with our tenant, EDot, to renew their lease with a 5- year agreement that includes a guaranty for the first three years. This secures an income stream for the next three years. Great job on this! A decision was also made to lease new video equipment instead of purchasing. This type of equipment becomes obsolete constantly so a lease will allow us to have access to the latest models. This equipment is key to the growing need for webinars. Webinars have proven to be very popular with busy credit departments and will save on travel expenses if company budgets are tight. I have always been amazed at how this

I think one of the unsung heroes at NACM Connect is Kerry Jensen who keeps track of the association finances and helps all of us board members sleep well at night. Thanks for all you do Kerry!

Phil Lattanzio, CCE (left) presents the Chairman's Gavel to Incoming Board Chairman, John Fahey, CCE, (right).

association seems to run like a finely tuned watch. Being closer to the action this past year I can tell you the reason for this success is hard work.

And finally, the guy who makes it all work is Phil Lattanzio. This association is successful year in and year out and that doesn’t happen unless you have a forward thinking and capable leader. Phil, you made my job so easy this past year and I really appreciate all that you do.

Education has always been important with NACM Connect. Lillian Novak and our dedicated instructors continue to grow the opportunities to our members throughout the 8-state region. Particularly strong last year was our growth in on-site-training. If you have a department that all needs to be trained in the same skills, consider NACM Connect’s programs.

I would like to close my comments by thanking my fellow board members for taking time out of their busy schedules to help guide our association. To a person, your board members put a great deal of effort to help this association prosper. I want to wish John Fahey all the best for his Chairmanship next year. I have known John for many years and I know your association will be in very capable hands. Thank you.

Leslie Harrison continues to work with our members in both finding candidates for openings and positions for those searching. This year she led the project to produce our first ever Credit Professionals Compensation Survey which many of you participated in. Thank you.

Incoming Chair: John Fahey, CCE I am honored to be here on the 120th Anniversary Annual Meeting of NACM Connect and its predecessors. The Association has been at the Forefront of Developing Innovative Ideas for the Credit Profession Since 1896.

NACM Connect continues to be a leader in Industry Credit Group administration. Led by Themis Vlahos and his team of group administrators, they are constantly looking to expand the number of groups available to our members, and in many states have been adding benchmarking groups for those credit managers who want to share information but don’t have an industry that is conducive to a group.

It is often said that credit professionals don’t seek credit but credit finds you. I don’t know of anyone who set out in the business world after twelve to eighteen years of formal education to enter the world of credit. Without any formal training in the principles of credit I don’t know where I, or any of us who have taken the time out of our busy schedules to attend this meeting, would be without NACM. How different would the U.S. and global economy look and how

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News

2017 Annual Meeting Wraps Up Year (cont'd) would business transactions be facilitated without the extension of unsecured credit? When I started in credit the business world was much different. Companies intended for employees to remain the span of their career. Large companies had formal, structured credit training programs. This all started changing in the 1980’s when companies fueled by merger & acquisition activity moved from a slow fix to their business growth and success, to a short term, quick results mentality. Today with the exception of large banks, whose credit policies are often not applicable to the quick paced needs of B2B and B2C credit, there are few companies providing formal credit training. NACM has been at the forefront training generations of credit professionals and will continue to be the leader in guiding credit practitioners in the future.

We can all learn, improve, and build skills to grow professionally. Pay no attention to your job title. Ask yourself - what can I do that provides outstanding, quantifiable, exceptional value? Ignore your job description. Question yourself- what accomplishment am I proudest of and able to leverage? Get credit for being an expert; you will strengthen your status as a professional. Look for challenges and new opportunities. Be the go to person in your company for answers. Become the authority noticed by the C-suite. Are you inquisitive? Looking for a challenge? Join a committee. About twenty years ago I was on a committee with Phil Lattanzio and Bill Lovett. “The internet Committee” . This was before search engines and Google. We were trying to find ways for credit

ways to engage a diverse group of members, including Millennials and Gen X. Join us on Linked In and Facebook. Find a credit group. NACM Connect has both local and national groups covering many industries. The network I have developed at group meetings has allowed my company to avoid millions in potential losses. Personally it has also lead to new career opportunities. What processes can you improve at your company? What projects could you undertake? NACM Connect can provide expert Collection Services on slow moving receivables or an under-performing portfolio gained through a merger. Growth or turnover? NACM Connect can provide temporary or permanent candidates through a knowledgeable Staffing Service Department. From my personal experience,

I sincerely believe that to not only be successful in our careers but to enjoy the self-satisfaction that an accomplishment personally brings you have to be a lifelong learner. NACM provides us the tools to continue our education. NACM Connect has invested in teleconference technology to bring training to members who find it difficult to travel to meetings due to budget constraints or the distance commuting. They have sought out experts in many facets of credit to host webinars throughout the year. Therefore I don’t accept the explanation that I don’t have time to attend. An hour spent to broaden one’s horizon is priceless. One of my favorite business gurus, Tom Peters said that “ A career is a portfolio of projects that teach you new skills, gain you new expertise, develop new capabilities, grow your colleague set, and constantly reinvent you as a brand.” NACM can help you develop these skills. During my career I volunteered to move to the position of International Credit Manager with no background in international credit. Fortuitously there was an NACM Chicago semester long evening class in International Credit at the same time. I accepted the challenge to become the Credit & A/R Business Process Owner for my company’s SAP implementation without any SAP experience. NACM Connects’ SAP users group was available to provide the forum and network of experts I needed. All of us have an opportunity to succeed.

2017-2018 Board of Directors. Front row (l. to r.) Mike Hill, CCE; Christine Culbreth; NACM Connect President Phil Lattanzio, CCE; Larry Lipschutz, CCE, CICP; Brent Heizelman; Patrick Nelson, MBA; Erica White, CCE; Second row (l. to r.) Larry Grogan, CCE; Les Witzrek, CCE, CICP; Larry O'Brien, CCE, ICCE; Ed Stauber; Ed Cohen, MBA; Kevin Stinner, CCE, CCra; John Gahey, CCE; Kurt Albright; Rich Weiss, CBA; Kerry Jensen, CPA.

professionals to benefit from the internet. We actually composed an ever expanding list of websites, by subject matter, which could help credit practitioners. How times have changed! Today we have the Social Media committee. As membership needs evolve, email and traditional face to face meetings may not be the preferred way to interact with tech savvy members. The Emerging Leaders group and Social Media committee are embracing

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Leslie knows the pool of qualified candidates better than any placement firm in the region. What type of credit reports do you require to make sound credit decisions? Consider the NACM Trade Credit Report or reports through partners like D&B, Experian, Equifax or Skyminder for International reports. These reports are economical and can often be purchased at a significant discount from a pay as you go or direct contract due to the collective purchasing power of NACM Connect. MAY/JUNE 2017

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2017 Annual Meeting Wraps Up Year (cont'd) Do you need assistance with a credit related matter? Ask the Expert is a service provided by NACM Connect. I believe this service will greatly assist our members, having qualified experts on call. Also member surveys to provide insight into best practices. NACM Connect will come to you with training – yes on-site training for a large enough group. Is there limited financial support from your company? NACM Connect can offer scholarships to events and has several membership levels. Third Party partners can provide services for dunning letters & invoice presentment; credit card processing; check guaranty; on-line cash application; deduction management; escheat process; UCC and mechanic lien filings; risk mitigation; and automated credit applications and customer master integration. I am sure there are more benefits and NACM Connects staff can consult with you to assess your company needs. In addition to services NACM Connect can provide stability to the members. The organization is financially sound and is investing in the infrastructure of the business. We have a tenant on site with a newly extended lease. Management has contracted for parking lot improvements in 2017. Technology and HVAC are upgraded annually. Management should be proud of their facility and can successfully host meetings and training sessions rather than use off-site locations. We also have upgraded satellite offices. I plan to focus my term on supporting education as a means to grow membership. During this upcoming year I look forward to collaborating with Association management team and the entire NACM Connect staff who make our association the most successful affiliate in the country. I am excited to work with a very experienced and energetic Board of Directors. I take my position as liaison with the members seriously and hope to be approachable with any observations or needs you may have. Will everyone please recognize Larry O’Brien and give him a cheer for his guidance over the past year as well as commitment to the Board and progression to Chairman over the prior six years. Larry is a extraordinary

leader and a tough act to follow. time go by so quickly Larry?

How did

As for the members I ask that you get involved. Find a committee that interests you. Choose from a variety of classes taught by top instructors. Challenge yourself. Set a goal for a career certification – CBA, CBF or CCE that will facilitate your career growth and provide self satisfaction. I would like to thank everyone who has joined us this afternoon for the Annual meeting. Your involvement and support is appreciated and enables NACM Connect to be the premier affiliate of NACM National. Over the past 120 years you could expect NACM to be at the forefront of innovation for the credit profession. We look to successfully grow together as we journey into the next decade with NACM Connect. President and COO, Phil Lattanzio, CCE: Following are the comments made by Phil Lattanzio, CCE, President and COO of NACM Connect at our Associations annual meetings: I have a couple of points I would like to address, the new NACM logo and the NACM Connect year in review. I would like to thank the membership and group members, the Board of Directors, Advisory Boards and committee volunteers. I would also like to thank our vendor partners, faculty and the NACM Connect staff. NACM Connect continues to make membership growth a priority. With 8 regions NACM Connect continues to be the largest NACM affiliate. In our region, we maintained a 90% member retention rate and gained a total of 179 new members for the year. We successfully launched and completed our first year of the Elite Membership Program, coordinated new membership campaigns and grew the preferred partner program. We continue to be a financially strong association, exceeding both the consolidated and operating budgets. Cash flow continues to improve and we are poised to be in a position for growth. We continue to provide the best education for our members. Ninety-seven students went through NACM Connect Institute of Credit classes in all eight regions. Thirty-two

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members earned their CBA, 10 earned their CBF and 6 earned their CCE. Numerous CCE’s also recertified. Three members won National Honors Awards which were given out at the 2016 Credit Congress is Las Vegas. Judy Wagner, CCE from Roche Diagnostics was awarded the O.D. Glaus Award, Susan Thomas, CBA, Eli Lily received the CBA Designation of Excellence, and Denise Kephart, CBA, Lozier Corporation, won the CFDD Distinguished Member Award. Twelve members were nominated for awards this year of which three are finalists and two others have been named as award winners: Terry Lawler, CBF, CCRA, The Chamberlain Group, will receive the CCRA Designation of Excellence Award and the Emerging Leader Essay Award will go to Kevin Stinner, CCE, CCRA, Crop Production Services. The Robert L. Vodraska Scholarship Foundation awarded 18 scholarships in the amount of over $6,000. Scholarships were awarded to members in all eight states. A monthly webinar series enjoyed participation from 171 members. Video conferencing equipment has been installed and we will be able to begin delivering education from our Rolling Meadows Headquarters to our members in remote regions beginning in the fall. We are in the midst of holding seven annual meetings throughout the regions and held three successful credit conferences last fall. We continue to reinvest in the Association. We have replaced all light fixtures inside and outside in Rolling Meadows office with higher efficiency LED lighting, saving an average of over $300 per month in electrical costs. Our tenant in our Rolling Meadows office space exercised their 5-year renewal option. Our 401K administration service provider was reviewed to ensure the service provided to us and the cost were competitive. All requirements for PCI compliance were completed. NACM Connect continues to be the NACM leader in industry credit groups. We administer 88 groups in all regions. We gained 35 new data contributors to the National Trade Credit Report. Two new local groups were established in NACM Upstate NY. Three industry credit groups were successfully transitioned to the CMS MAY/JUNE 2017 PAGE 7

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2017 Annual Meeting Wraps Up Year (cont'd) reporting system from Creditworthy. A new international group was started in Chicago. All industry credit group administrators renewed their Certified Group Administrator status. A full menu of credit reporting choices are available to our members. The Credit Reporting sales team has had an exceptional year, growing revenue by 20%, with 131 members signing up for new subscription or deposit programs. They also signed up 24 new NACM Connect members last year. The department’s budget was exceeded by $394,000. Our new deposit contract the provides flexibility by being able to access both domestic and international credit reports from D&B, Experian, Equifax and SkyMinder. Continue to build and develop the NACM National Trade Credit Report. NACM Connect came in first place for new customers and second overall in new sales in a Dun & Bradstreet contest.

We re-designed the NACM Connect credit report web pages for Illinois, Great Lakes and New York. Our exposure is continually enhanced through our Marketing Department. A bimonthhly eNewsletter, The Credit Check was launched. Mini-websites were created for all NACM Connect conferences. An infographic was designed explaining and promoting the path to a credit designation. Continuing to fine tune our social media platforms. Will soon be launching an experimental ad campaign on Facebook. NACM Midwest Business Staffing continues to find employment for our members. A total of 18 people were placed in temporary, temp to hire and direct hire positions. We enhanced the temporary employee experience by creating a web-portal for them to upload tax documents and timesheets. Illinois direct hire placements exceeded

budget by over $77,000 and we completed our first year of staffing in the Ohio region. Recently, the first Credit Professionals Compensation Survey was conducted with over 230 companies participating. I am very optimistic for the upcoming fiscal year. Our goal this year is to continue our growth in terms of both revenue and membership while providing our members with exceptional products and services. I am looking forward to working with our new Board of Directors and Advisory Boards, my staff, our business partners and our membership. With a little luck and a lot of hard work, I plan on standing here next year to tell you all about it. Lastly, I would like to express to you that I am honored and privileged to be the President of NACM Connect. Thank you! ■

2017 NACM Connect - Missouri Award Winners Announced At the April 12th NACM Connect - Missouri Annual Meeting, two members were recognized for their contributions to the affiliate. Curtis Litchfield, CCE, was awarded the 2017 Credit Excellence Award for his work on the NACM Gateway Advisory Board, Education Committee and as an instructor for the NACM Connect Institute of Credit. He is a frequent speaker at NACM Gateway events and a mentor to many. Staci Cima, CCE was presented with the 2017 Gateway Member of the Year Award, also for her work on the NACM Gateway Advisory Board and her many contributions to the NACM Gateway educational efforts including roundtable moderator and her many years on the Education Committee. She is also an active member of her industry credit group. ■

Stacey Cima (center) was the recipient of the 2017 Gateway Region Member of the Year award.

Curtis Litchfield (right) was presented with the 2017 Credit Excellence Award.

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Mark Hanley, CCE Named Credit Executive of the Year The Robert M. Healy Credit Executive of the Year award was presented at the NACM Connect Illinois Annual Meeting on APril 20th. This year Mr. Robert M. Healy himself preesnted the award to Mark Hanley, CCE. The following are Mr. Healey's comments about this years Credit Executive of the Year recipient. This year we are pleased to award the Robert M. Healy credit executive of the year award to someone that has been an educator, a contributor to the profession, a great supporter of NACM Connect, and perhaps most importantly a mentor to many.

established a working and collaborative relationship with the sales team. He has developed and taught a course on Financial Management for Non-Financial Managers, improving the financial acumen and performance of the company’s management team, and has taught credit and collections best practices to his company’s customers. And he taught financial statement analysis courses at William Rainey Harper College for 23 years. This year our Credit Executive will be moving on to enjoy his retirement, but we couldn’t let him go without saying good-bye and thank you for your many years dedicated to our profession. We hope to see you around the association – we can always use another faculty member!

Robert M. Healy (left) presents the Credit Executive of the Year to Mark Hanley, CCE, (right).

Please join me in congratulating Mark Hanley, CCE, as the 2016 Robert M. Healy Credit Executive of the Year. ■

The spirit of the association is the spirit of sharing. The truly great members are those that understand that and act on it. Those that seek to share their energy and enthusiasm early in their careers in order to learn the credit profession and then to turn around and share what they’ve learned with those coming behind them with the same energy and enthusiasm. Our 2016 credit executive of the year has that spirit. In his career, our candidate assumed responsibility for an underperforming credit department and transformed it into a highly respected department within the company and the industry it serves. He hired and developed an excellent credit team and with them improved credit and collection metrics and

Credit Executive of the Year Mark Hanley, CCE poses with his team from M. Holland Company.

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NACM Connect

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News

Illinois Construction Stuff and Stuff By Norm Cowie, CCE

If you’ve been reading my articles* (if not, why not?), then you know it’s really hard for me to say I’m wrong. Those words don’t come easily to my mind, and if they survive warring synapses that protect my pride, they don’t usually make it out of my mouth, at least in intelligible form.

to bond and replace any lien claims by their subs. This, of course, will result in the GCs writing these terms into their contracts with said subs.

But … (sigh)… yeah, I just might be wrong.

But I gotta tell you a quick story (Let’s see, how many more words do I get in this article? Okay, I think I’m okay, so here goes.)

There, I said it. Well, wrote it, but I still didn’t say it, so nobody can hold it against me. Here’s what I’m talking about. Section 38.1, which allows any party to replace a lien with a bond, might, maybe, perhaps have some positive attributes. I’ve written a bunch of articles ranting and frothing about how 38.1 is going to kill the lien law in Illinois, but after a year and a few odd months, the lien law is holding on pretty steadily. Of course, that may be because owners and GC’s simply haven’t learned they can wipe out liens like this. Or maybe, it might be that it’s not going to be used all that often. I even spoke with a bonding company and they were completely unaware of the new law. Let’s examine why it might not be problem in the future. First of all, the bond is going to be more expensive than a normal payment bond, because the bonding company is going to anticipate that there will most likely be litigation. A normal payment bond might cost a couple points, but a bond to replace a lien might cost as much as ten points. That, plus the bond has to be for 175% of the amount of the lien claim. So bonding over a $100,000 lien could run roughly $17,500 (10% of $175,000). So it’s a bit costly. Second, would the GC be willing to fork out this kind of money when they most likely have a pay-when-paid contract with their subs? If it’s not their money getting held up, I doubt it. Though this might change once poo-poo heads, er, attorneys start writing terms into owners contracts requiring GCs

Devious, huh? And you wonder why I pick on attorneys.

One of my customers came in to see me a month ago or so. He said he was a subcontractor on a job, but also subcontracted another electrician to do some of the electrical work in his contract. That sub-sub-contractor … at least to hear my customer tell it … did a crappy job. Late with work, lots of problems. He fired them and when they left the job site, not only did they take their own tools and equipment, but they also took a bunch of material that he had purchased. So he called the cops on them. He got the product back (nobody wants to go to jail), but then they filed a lien for the amount they owed, but also for work they hadn’t yet completed. This put my customer in a bad light with the owner of the project who told him that until the lien was cleared up, he couldn’t bid any more of their many upcoming projects. He sucked in his pride and called the subsub-contractor, and offered payment of what they had coming to them, and they said, “nope, all or nothing.” The choice: pay them more than they have coming, or fight it out in court, all the while losing business opportunities with the owner. When he told me all this, I blurted out words I never thought I’d hear myself say (other than “No” to ice cream), “You know, you could always get rid of their lien by bonding it with a Section 38.1 bond.” (Yeah, I’m surprised, too.) Because, you know, this would be a great application for the law.

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One that solves a dilemma, and frees my customer to do business with the owner while giving the sub-sub-contractor a path to air their grievances and, if possibly recoup both money and attorney fees. So maybe 38.1 does have some positive qualities to it. Maybe I was wro… er… not entirely correct about what it’s going to do to the lien statutes. Maybe we will see good governance from our Federal government. Maybe mosquitoes will stop biting. Maybe … Oh, wait, last thing. An update on House Bill 2615, the bill my legislator introduced adding conditional waivers to the lien law. There was some opposition by the Illinois Land Title Assn and Home Builders Assn, but in both cases it was an objection mostly to some of the language, but not necessarily an issue with the intent of the law. I’m working with both and with an attorney from the ASA to tighten the language. More later! (*Almost all of my previous articles are available in my new book, THE ILLINOIS MECHANICS LIEN STATUTES … AND OTHER CONSTRUCTION STUFF available at NACM/ Chicago!) Norm www.normcowie.com ■

Norman Cowie, CCE is Director of Credit for Paramont-EO, Inc. Besides his regular column for InterConnection, he has written articles appearing in the Chicago Tribune, Cynic Magazine, Business Credit and the Herald News. His current book titled, "The Illinois Mechanics Lien Statutes … and other construction stuff" is available for sale through NACM Connect. He also has ten published humor/fantasy novels, some through traditional publishers Echelon Press, Quake Books and Draumr Publishing, although more recently he has transitioned over to Indie publishing. Norm can be reached at norm.cowie@ paramont-eo.com, or feel free to visit him at w w w. n o r m c o w i e . c o m w h i c h f e a t u r e s p a s t NACM Connect articles.

MAY/JUNE 2017 PAGE 11

nacm connect

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Collection Services Group | UCC Services Group | Construction Services Group | Education & Resources THE INTERCONNECTION

MAY/JUNE 2017

PAGE 12

news

Introducing the 2017-2018 Elite Members We've entered our second year of the Elite Membership program, which is designed to help the Association get in touch with up-and-coming credit leaders and their particular needs. The Emerging Leader committee working on this initiative is proud to announce that they have chosen eight candidates that will go forward with the program this year. The 2017-2018 Elite Members are:

• Devon Anderson-Farmer, CBA, Ferguson Enterprises

• Eric Brightwell, Edward Don & Company

• Zachary Cherry, CBA, Roche Diagnostics

Devon Andersen-Farmer, CBA Ferguson Enterprises, Inc. District Credit Manager

Martine Dyer, CBA, CCRA ACCO USA Credit Analyst

• Shelby Cockcroft, Ferguson Ent. • Martine Dyer, CBA, CCRA, Acco USA • Joe Kuziel, Panasonic • Brendon Misik, CCE, Potash Corp. • Tiffany Sudduth, American Metals Supply

These eight individuals have been nominated by their supervisors with the support of their employers, and will be deeply involved in some of the Association’s initiatives for the coming year. Among other responsibilities they will serve on the Emerging Leader/ Social Media Committee and help us to develop a membership program that will meet the needs of the up and coming credit professionals.

Eric Brightwell Edward Don & Company National Credit Representative

Joe Kuziel Panasonic Senior Credit Analyst

THE INTERCONNECTION

Their next steps will be to attend the 2017 Annual Meetings in their area and to meet as a committee for the first time in early April. Heading the committee are Erica White, CCE, Ferguson Enterprises and Patrick Nelson, ACCO USA, who was elected to the Board of Directors specifically to help launch the initiative of getting in touch with this generation. Susan Rooney, Senior Marketing Coordinator will act as the Staff Liaison. As the year progresses we will keep the membership informed of the activities and achievements of this group. ■

Zachary Cherry, CBA Roche Diagnostics Collections and Credit Support Specialist

Shelby Cockcroft Ferguson Enterprises, Inc. Credit Manager

Brendon Misik, CCE Potash Corp Area Credit Manager

Tiffany Sudduth American Metal Supply Asst. Credit Manager

MAY/JUNE 2017 PAGE 13

NACM Southwest Collections

NACM Southwest Collections Quarterly Giveaway Winners Congratulations to the February and March winners of the NACM Southwest Collections and NACM Connect Quarterly Giveaways. The

winners for the Great Lakes Region are listed below. The next giveaway is a $150 Cheesecake Factory gift card. Each claim you place with NACM

Southwest Collections during this quarter will be eligible for one entry into the drawing. Please support this important partner! ■

March Winner

February Winner

$50 Chili's Gift Card

$50 Gap Gift Card Great Lakes Region Megan Menchhofer, Fabri Tech, Inc.

Great Lakes Region Audrey Johns, Premier Produce One Inc

April-May-June Giveaway

Credit 101, 102, 103 Series Upcoming NACM Midwest 2017 Class Dates Credit 101

Credit 102

Credit 103

• June 7

• July 12

• August 9

• October 4

• November 8

• December 6

Registration Information Class Time 9 a.m. – 4 p.m. Location

NACM Midwest 3005 Tollview Drive, Rolling Meadows, IL 60008 $230 per class Members

$460 per class Non-Members

Visit www.nacmmidwest.org for more information and registration.

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MAY/JUNE 2017

PAGE 14

News

Illinois MARCH Credit 102

From left: Rachel Funk (Prairie Material), Tara Isaac (Medela), Bridget Miles (Spikeball Inc.), Rich Bellis, CCE (Instructor), Natalie Joiner (Crescent Electric Supply), Jason Bower (IEWC Corp.), Ryan Ricci (Medline), Eric Brightwell (Edward Don Company), Shawn Harris (US Foods)

Illinois APRIL 5 Credit 103

From left: Tara Isaac (Medela), Rachel Funk (Prairie Material), Karen Wilson (The Blommer Chocolate Co.), Rich Bellis, CCE (Instructor), Jason Bower (IEWC Corp.), Ryan Ricci (Medline)

Newly Updated Credit Report Solutions Web Pages By: Craig Smith, NACM Connect Credit Solutions Manager

The Illinois, Great Lakes and Upstate New York web pages were recently revised and full of information on the many credit services and programs available through NACM Connect. • Learn more about Dun & Bradstreet, Experian, Equifax, Skyminder (international), NACM National Trade Credit Report and many other credit reporting agencies. • See sample credit reports from the various credit agencies. • Review video presentations on the NACM Portfolio Risk Analysis tool and the NACM National Trade Credit Report. • View a number of different international credit report options. You can find the updated web pages by clicking on the tab called “Credit Report Solutions” on the Illinois, Great Lakes and Upstate New York region websites. For more information or if you have any questions, call or email Craig Smith at 847-483-6484 (craig.smith@nacmconnect.org). ■

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MAY/JUNE 2017 PAGE 15

Midwest Business Staffing

Credit Career Corner | New Opportunities in 2017

www.nacmmidweststaffing.com Job # Title

Location

723

Columbus, OH

Accounts Receivable/Credit Manager

• A degree in Business or Accounting, and three+ years of management experience working in construction credit. • Ability to work with multiple locations in several states. • Exposure to lien and bond laws. 732

Assistant Credit Manager

Chicago, IL

• Perform financial reviews which include analysis of financial statements, trade and bank references, information from trade groups, etc. Apply sound credit management principles and the Company’s risk appetite in recommending or approving credit lines for new and existing accounts. • Assist the department manager with management of customer accounts; vendor guides, contract status, credit risk, open balances, order release, credit limits, credit hold and resolution of issues. 735

Accounts Receivable Specialist

Northfield, IL

• Bachelor’s degree is preferred. • SAP experience. • At least 2 years commercial credit and/or collection experience with large volume accounts. 739

Credit Analyst

Northbrook, IL

• Administer approved credit policies and procedures. • Participate in obtaining credit information and analyzing financial statements. • Utilize credit scoring and other tools to aide in the risk assessment of customers. 740

Credit Clerk - Bilingual

Vernon, Hills, IL

• Make collection calls and send collection emails as needed per Credit policy and procedures. • Process customer account billing item and deduction reconciliation as needed. • Proofread processed credit memos for accuracy. 743

Credit Analyst

Elk Grove Village, IL

• Prioritize efforts to maximize collection of delinquent accounts. • Create and maintain databases on activity conducted in all accounts. • prepare reports on currect findings and action taken for all accounts under investigation.

Contact Leslie Harrison, leslie.harrison@nacmconnect.org Paula Carruth, paula.carruth@nacmconnect.org

"Opportunities don't often come along, so when they do, you have to grab them."

- Audrey Hepburn

To view all of the available opportunities visit our website at www.nacmmidweststaffing.org THE INTERCONNECTION

MAY/JUNE 2017

PAGE 16

news

The Importance of a Credit Application and Personal Guarantee What’s the main purpose of a credit application and why do they exist? “The key goal of a credit application is to assist the seller in learning as much as possible about the applicant before making a decision to extend credit,” according to NACM’s Principles of Business Credit. Another reason for having a credit application is to “create a contract between the seller and the buyer.” Within this contract are important details about the applicant, which include: the applicant’s legal name, address, contact information, Federal Tax Identification Number (FEIN) and the amount of credit requested, among other items. Making sure the correct name is on the credit application is the first step to a successful document, said Matthew Jameson, Esq. of Dallas-based Jameson & Dunagan, P.C. It is important to note that having an assumed or trade name could hold up the application process initially and cause issues down the line. This falls under the umbrella of “Know Your Customer (KYC).” The credit application is designed to help credit professionals make the best, informed “decisions about a customers’ ability and willingness to meet obligations within credit terms,” according to NACM’s publication. Two other goals for a credit application are to limit credit risk and to get a better understanding of a customer’s business. “The credit application is the credit professional’s first, and sometimes only, opportunity to protect their company from risk of loss through credit sales and/or fraud.”

Another way to assure payment is with the personal guarantee. It could wind up being the difference between getting paid and not getting paid, said Jameson. “Often, the personal guarantee is the most important piece of the credit

application,” said Jameson in Business Credit magazine’s January 2017 issue. This clause in the application makes it so guarantors cannot escape the debt. Some of the items to consider, according to Principles of Business Credit are: • Personal guarantees should be irrevocable without a written notice • They should be termed a “payment guarantee” as opposed to a “performance guarantee” • The guarantee should continue as long as the debt exists—a “continuing” guarantee • Guarantors agree to pay all costs of collection (attorney’s fees and court costs). The personal guarantee could come into play later on if litigation occurs. Creditors with a personal guarantee have someone to go after if an entity such as an LLC loses assets. The underlying obligor is someone to pursue for payment should the life of a credit application go this far. The two types of guarantees, guaranty of collection

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and guaranty of payment, differ in such that a creditor can sue the underlying obligor and the personal guarantor at the same time with a guaranteed payment, according to Jameson. When putting together credit applications, Jameson said he makes sure the language is clear and that the personal guarantee statement is not ambiguous. He added to make sure it is an open and continuous guarantee and not limited in time, so it will remain in force until the guarantee is terminated with a written notice. If the guarantor decides to remove their personal guarantee to personally back all debts, then the creditor has to make the decision whether to continue doing business or end ties. If it is time for a credit application update, “both the customer and the personal guarantor must consent to any revised terms,” according to Jameson’s article in Business Credit magazine. He added to always be careful when dealing with a personal guarantee. You don’t want to remind them about it if they have forgotten, causing them to remove the personal guarantee. Sometimes the best approach is to “continue to operate on the old terms … [rather] than risking the loss of personal liability,” Jameson said. One thing for credit professionals to remember is they could receive three separate signatures while drafting a credit application: “the signatory of the credit application, the signatory of the consent to obtain a consumer credit report and the signatory of the personal guarantor,” said Principles of Business Credit. ■ -Michael Miller, Editorial Associate, NACM MAY/JUNE 2017 PAGE 17

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THE INTERCONNECTION

MAY/JUNE 2017

PAGE 18

NACM Connect

Welcome New Members and Representatives New Members Anthony Hurley ATF, Inc. Carl Schultz Margaret Saladyga Chervon Christi Siksta DIK Fulfillment Eric Brightwell Edward Don & Company Tina Kellner Everett J. Prescott, Inc. Amy Simon Fairchild Equipment Leigh Ellis Family Tree Therapies Shelby Cockcroft Ferguson Enterprises Diana Hogan Ferguson Enterprises, Inc. Kevin Martin Ferguson Enterprises, Inc. Tamara Jones-Cooper Ferguson Enterprises, Inc. Claudia Bennett Ferguson Enterprises, Inc. Dillan Joyce Ferguson Enterprises, Inc. Char Small Gamber-Johnson, LLC Cheryl Pratt Give Em a Brake Safety Sonali Kimsen Intel Americas

Rick Ditter Jason Inc.

Susan Martin Dicksons Gifts, Inc.

Rachel Hancock Morningstar, Inc.

Shannon Williams GBQ Holding LLC

Donald Smith Nutreco

Steve Barnett Greenlee-Textron

Ben Kramer Outdoor Research

Carmen Rivera Instantwhip Foods

Joseph Kuziel Panasonic Corporation of America

Brian Jennings Kalmbach Feeds, Inc.

David Forsythe Pella Corporation

Bill Deegan Keidel Supply Co., Inc.

Sonia Channa Plymouth Tube Company

Ashley Harris Line 6, Inc.

Zachary Cherry Roche Diagnostics

Dave Edmond LPD Music International

Cheryl Short South Central FS, Inc.

Ellen Endres Mike Albert Leasing, Inc.

Guy Kuhn Southern FS, Inc.

Toni Gustafson Nova Wildcat Bulldog LLC

Kathy Antione US Foods

Rodney Gisztl Olympic Steel Inc. - Detroit

New Representatives Erin Ruthenberg Agroliquid Trixie Jupin Auburn Armature, Inc. Teresa Richter Victor S. Barnes Co.

Abby Hillary Sassy14 LLC Sean Pleva Sherwin WIlliams Company Dino Romano Silliker, Inc. Lucy Molina Transcendia Company

Nick Fugate Byer Steel Co. Ben Ipema Century Technology Group

THE INTERCONNECTION

MAY/JUNE 2017 PAGE 19

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Learn more at www.esker.com or join the conversation at blog.esker.com.

THE INTERCONNECTION

MAY/JUNE 2017

PAGE 20

News

Congratulations to our Newest Designees CBA Designees

CBF Designees

Tina Binder-Huinker, CBA Oshkosh Corporation

Mike Adewole, CBF Roche Diagnostics

Amber Branan, CBA Soprema, Inc.

Angelica Kreller, CBF Caleres

Justin Jacobs, CBA Noco Energy

Gary Bush, CBF Cummins Crosspoint

Susan Mieke, CBA Brook Electrical

Mary Guzzarde, CBF Essendant

Jason Ottenad, CBA Ferguson Enterprises

Tammy Lewis, CBF BASF

Mary Beth Ruhle, CBA Victaulic Company

Yazmin Yepez, CBF Mitsubishi Electric Automation

Kelly Stang, CBA Oshkosh Corporation

See the 2017 Professional Designation class schedule on the website at http://www.nacmmidwest. org/chicago/education.htm. Exam reviews can be done via phone conference. For more information please contact Lillian Novak, Vice President of Education, at 847.483.6478 or email lillian.novak@nacmconnect.org. ■

CCE Designees

Robin Taylor, CBA New NSI Holdings

Peggy Wegner, CCE Elkay Manufacturing

Vantiv Rings the NYSE Closing Bell as the #1 U.S. Merchant Acquirer As of March 16, 2017, Vantiv marks its five-year anniversary as a publicly-traded company with the ringing of the Closing Bell at the New York Stock Exchange. CEO Charles Drucker – joined by some of Vantiv’s most passionate and dedicated team members – rang the bell at 4:00 pm ET. Coinciding with this momentous occasion today, The Nilson Report will publish its annual U.S. Merchant Acquirer Rankings, which will show that Vantiv now processes more domestic debit and credit transactions than any other acquirer in the United States. “This is the first time since 1996 in which a

THE INTERCONNECTION

new company has come out on top based on this metric,” said David Robertson, publisher of The Nilson Report. “Congratulations to Vantiv on its success and its five-year anniversary.” “I always say our success is our people,” said Charles Drucker, president and chief executive officer at Vantiv. “Over the last five years, we have grown dramatically and achieved many milestones thanks to our employees’ relentless hard work and winning attitude. Nilson’s new rankings – published at our five-year anniversary – clearly validates that we are on the right track with a bright future.” ■

MAY/JUNE 2017 PAGE 21

News

2017-2018 Advisory Board Member Volunteers 2017-2018 Missouri Advisory Board CHAIRPERSON Kevin Stinner, CCE Crop Production Service VICE CHAIRPERSON Curtis Litchfield Land Oâ&#x20AC;&#x2122;Lakes/Purina Mills SECRETARY Staci Cima Crescent Parts & Equipment DIRECTORS Term Ending 2018 Debbie Harper, CCE Truck Centers, Inc. Jason Mott MFA, Inc. DIRECTORS Term Ending 2019 Brent Heizelman Mid-Kansas Cooperative Assn. Tiffany Sudduth American Metals Dave Zahller, CCE Tubular Steel COUNCILOR Chuck Levy, CCE John Fabick Tractor Company

2017-2018 Great Lakes Advisory Board CHAIRPERSON

Michael Gould Logicalis, Inc.

VICE CHAIRPERSON Curt Johnson, CCE S. Abraham and Sons, Inc.

SECRETARY Caroline Perkins, CCE Mickey Thompson Performance Tire DIRECTORS Term Ending 2018 Rob Hanus Carhartt, Inc. COUNCILOR Jim Montague, CCE Lippert Components, Inc.

2017-2018 Upstate New York Advisory Board CHAIRPERSON

Bonnie Bonavito Try It Distributing

SECRETARY Deborah Coder NOCO Inc. DIRECTORS Term Ending 2021 Deanna Jonas, CCE Daikin Applied DIRECTORS Term Ending 2022 Anthony Mitchell Crop Production Services

Mary Hotvedt, CCE Waupaca Foundry Eleanore Jones Lakeside Manufacturing COUNCILOR Rich Weiss, CBA Jaeckle Distributors

2017-2018 Nebraska Advisory Board CHAIRPERSON Gary Kennett Nebco Inc. VICE CHAIR Terri Lawver Hornady Manufacturing DIRECTORS Term Ending 2018 Janet Henseleit Vulcraft - Division of Nucor CFDD REPRESENTATIVE Brett Bartling Warren Distribution

COUNCILOR Bonnie Shantler

2017-2018 Wisconsin Advisory Board CHAIRPERSON

Diana Hoffman Rockline Industries

DIRECTORS Term Ending 2018 Cindy Fredericksen Regal-Beloit Corporation

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MAY/JUNE 2017

PAGE 22

News

Supreme Court Summarily Vacates Fifth Circuit Decision Upholding Texas Surcharge Prohibition On March 29, 2017, the United States Supreme Court issued its long-awaited decision in Expressions Hair Design, et al. v. Schneiderman, holding that New York’s prohibition against surcharging credit card transactions is a regulation of commercial speech and remanding the case to the Second Circuit Court of Appeals for further consideration as such. On Monday, April 3, 2017, the Supreme Court ruled on petitions for certiorari in the two other surcharge-related cases that were pending before it. In Rowell, et al. v. Pettijohn, a group of merchants sought review of a decision by the Fifth Circuit Court of Appeals, which, like the Second Circuit in Expressions, held in early 2016 that the Texas surcharge ban is a constitutionally permissible regulation of pricing. On Monday, the Supreme Court granted the merchants’ petition, summarily (i.e., immediately and with no further briefing or argument by the parties) vacated the Fifth Circuit’s decision and remanded the case back to the Fifth Circuit for further consideration in light of the Supreme Court’s holding in Expressions. In Bondi v. Dana’s Railroad Supply, et al., the Florida attorney general sought review of a decision by the Eleventh Circuit Court of Appeals, which held in late 2015 that Florida’s surcharge ban is a facially unconstitutional regulation of merchants’ speech. The Supreme Court denied the state’s petition for a writ of certiorari, leaving the Eleventh Circuit’s ruling intact. As a result, the Florida surcharge ban has effectively been overturned in its entirety. Denial of certiorari in Dana’s means the Supreme Court will not have an opportunity to provide further guidance on the application of the commercial speech doctrine to credit card surcharge bans unless and until another case—possibly even Expressions or Rowell, depending upon the outcome in those cases on remand—comes up from the courts of appeals. However, the Dana’s decision at least suggests that the Supreme Court is receptive to the Eleventh Circuit’s reasoning, and is a knockout punch for Florida merchants, whose surcharging fight is now over unless and until the Florida legislature decides to craft a new surcharge ban.

Supreme Court Determines New York Credit Card Surcharge Ban Regulates Speech On March 29, the United States Supreme Court issued its ruling in Expressions Hair Design et al. v. Schneiderman, in which a group of retailers challenged New York’s prohibition on credit card surcharges. The challenged New York statute, N.Y. General Business Law § 518, provides that “No seller in any sales transaction may impose a surcharge on a holder who elects to use a credit card in lieu of payment by cash, check or similar means.” Prior to 2013, Visa and MasterCard rules mostly prohibited U.S. merchants from imposing surcharges for credit card payments, rendering the New York statute essentially redundant. However, as a result of a massive 2013 antitrust settlement (which was recently overturned by the Second Circuit Court of Appeals and is in the process of being re-engineered), Visa and MasterCard amended their rules to permit merchants to surcharge credit card payments, bringing the New York statute and similar laws in a handful of other states back into the news—and in several instances, into court. The Expressions plaintiffs sought to enjoin the New York Attorney General from enforcing § 518 against them, arguing that the statute violates the First Amendment by regulating how they can communicate prices to their customers. Rather than raising prices across the board and offering a discount for cash payments, the retailers wanted the ability to maintain and post their usual, single prices, but charge an additional fee for credit card payments to properly reflect the added costs imposed by the credit card networks. The merchants prevailed in the United States District Court for the Southern District of New York, which held that § 518 is unconstitutional because, among other infirmities, the statute impermissibly regulates merchants’ speech by drawing an arbitrary distinction between the words “discount” (which was permissible) and “surcharge” (which was forbidden) even though the economic underpinnings of both are essentially the same. The Second Circuit Court of Appeals reversed the District Court, holding that § 518 is not unconstitutional because it is simply a pricing regulation and because it

THE INTERCONNECTION

is “far from clear” that § 518 prohibits dual pricing (i.e., separate prices for cash and credit, as opposed to a single price plus a surcharge for a particular mode of payment). The Supreme Court granted certiorari to review the Second Circuit’s decision. In the Supreme Court, the merchants waived a facial challenge to the overall constitutionality of § 518, and instead challenged the statute only as it has been applied to them in one particular pricing scenario: posting a single cash price and an additional credit card surcharge (either as a percentage of the price or a fixed amount). For instance, a particular retailer might post the price of a particular item at $9.99 but also disclose that it imposes a 3% surcharge for credit card payments. The Supreme Court agreed with the Second Circuit’s determination that § 518 would bar this type of pricing arrangement. However, the Supreme Court disagreed with the Second Circuit’s holding that § 518 is simply a pricing regulation, holding instead that § 518 regulates speech because it regulates “the communication of prices rather than prices themselves” (emphasis added). Accordingly, the Supreme Court remanded the case to the Second Circuit to consider § 518 instead in the same context the District Court previously did—as a regulation of commercial speech and thereby determine the constitutionality of the surcharge ban as applied to this pricing arrangement. It is likely, given the Supreme Court’s directive to consider § 518 as a speech regulation, that the Second Circuit will reverse its prior course on remand and will instead uphold the District Court’s determination that § 518 is unconstitutional, at least as applied to the “single price” pricing arrangement described above. The takeaway for merchants accepting credit cards from customers located in New York (debates regarding the applicability of § 518 to business-to-business transactions aside) is that, pending the Second Circuit’s ruling on remand, it is very likely § 518 will no longer prohibit the posting of a single price and the imposition of a surcharge atop that price for payment by credit card. ■ – Bruce Nathan, Esq., and Andrew Behlmann, Esq., Lowenstein Sandler LLP

MAY/JUNE 2017 PAGE 23

Credit Group Meeting calendar NACM Connect Illinois/Wisconsin Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

May 9

Masonry Credit Group

Devon, Oak Brook Terrace, IL

Electrical Distributors Credit Group

Ditka's, Oakbrook Terrace, IL

May 11

Northern Illinois Plumbing and Heating Credit Group

Wildfire, Schaumburg, IL

May 16

Metal Distributors Credit Group

Ditka's, Oakbrook Terrace, IL

WISCA Credit Group

Devon, Oak Brook Terrace, IL

May 17

Institutional Credit Group

Ditka's, Oakbrook Terrace, IL

May 18

Ad Media Credit Group

Hubbard Broadcast WSHE, Chicago, IL

May 22

Builders Credit Group

Weber Grill, Lombard, IL

May 25

Basic Material Credit Group

Ditka's, Oakbrook Terrace, IL

June 8

Northern Illinois Plumbing and Heating Credit Group

Reel Club, Oakbrook, IL

June 14

Floor Covering & Wall Tile Credit Group

NACM Connect, Rolling Meadows, IL

June 15

WISCA Credit Group

Parker's, Downers Grove, IL

Ad Media Credit Group

WGN-TV, Chicago, IL

June 20

Metal Distributors Credit Group

Ditka's, Oakbrook Terrace, IL

June 22

Basic Material Credit Group

Devon, Oak Brook Terrace, IL

WISCA Credit Group

Ditka's, Oak Brook Terrace, IL

NACM Connect National Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

May 10

National Manufactured Housing Credit Group

Sundial Resort, Sanibel Island, FL, 2-day

May 16

National Home Centers Credit Group

Intercontinental, Kansas City, MO, 2-day

May 18

National Circuit Board Suppliers Credit Group

Embassy Suites, Grapevine, TX, 2-day

National Tool & Accessories Manufacturers Credit Group

Hilton Rosemont, Rosemont, IL, 2-day

National Consumer Products Credit Group

Intercontinental, Kansas City, MO, 2-day

May 22

National Professional Apparel Credit Group

Hampton Inn Downtown, San Diego, CA, 2-day

June 8

National Underground Utilities Credit Group

The Hotel of South Beach, Miami Beach, FL, 2-day

National Electrical Manufacturers Credit Group

Embassy Suites Secaucus, Secaucus, NJ, 2-day

National Paper Packaging Credit Group

DoubleTree South Park, Charlotte, NC, MD, 2-day

June 12

National Metal Buildings & Components Credit Group

Credit Congress, Grapevine, TX

June 13

National Construction/Auto Glass/Arch Metal Credit Group

Conference Call

June 14

National Steel Mill Credit Group

Credit Congress, Grapevine, TX, 2-day

June 19

National Firearms and Ammunition Credit Group

Hilton, Salt Lake City, UT, 2-day

June 20

National Coated Paper & Film Credit Group

Double Tree O'Hare, Rosemont, IL

June 23

National Leisure Living Credit Group

Monte Carlo, Las Vegas, NV, 2-day

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MAY/JUNE 2017

PAGE 24

Credit Group Meeting Calendar NACM Connect Indiana/Michigan/Ohio Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

May 4

Michiana Credit Association Credit Group

Luccheses, Elkhart, IN

May 9

Electrical/Industrial Trade Credit Group

Pietro's, Grand Rapids, MI

May 10

West Michigan Heating Plumbing Wholesalers Credit Group

Brann's, Wyoming, MI

May 11

Indiana Wholesale Floor Covering Credit Group

Conference Call

Regional Food Group Columbus/Dayton/Cincinnati Credit Group

Book

Indiana Electrical Suppliers Credit Group

Becker Conference Room, Indianapolis, IN

Automotive Suppliers Credit Group

Conference Call

Michigan Electrical Supply Credit Group

Antonio's, Canton, MI

Indianapolis Building Trade Suppliers Credit Group

Blueberry Hill, Indianapolis, IN

May 18

Cincinnati Dayton Wholesale Electric Credit Group

Century Inn, Cincinnati, OH

May 19

Fort Wayne Building Materials Credit Group

Don Hall's Gas House Restaurant, Fort Wayne, IN

May 24

Metal Service Center Credit Group

Antonio's, Canton, MI

Plumbing & Heating Wholesalers Credit Group

Blueberry Hill, Indianapolis, IN

Cleveland/ Akron/ Canton Food Suppliers Credit Group

Papa Joe's/Iacomini's, Akron, OH

Cincinnati Construction Suppliers Credit Group

Stonecreek Dining Company, West Chester, OH

Michiana Building & Industrial Suppliers Credit Group

Conference Call

Regional Food Group Columbus/Dayton/Cincinnati Credit Group

Book

June 13

Electrical/Industrial Trade Credit Group

TGI Fridays, Kalamazoo, MI

June 14

West Michigan Heating Plumbing Wholesalers Credit Group

Brann's, Grand Rapids, MI

June 15

Cincinnati Dayton Wholesale Electric Credit Group

Century Inn, Cincinnati, OH

June 16

Fort Wayne Building Materials Credit Group

Don Hall's Gas House Restaurant, Fort Wayne, IN

June 20

Indiana Electrical Suppliers Credit Group

Becker Conference Room, Indianapolis, IN

Automotive Suppliers Credit Group

Conference Call

Michigan Electrical Supply Credit Group

Mojave Cantina, Clawson, MI

Indianapolis Building Trade Suppliers Credit Group

Blueberry Hill, Indianapolis, IN

Metal Service Center Credit Group

Antonio's, Canton, MI

Plumbing & Heating Wholesalers Credit Group

Blueberry Hill, Indianapolis, IN

Cleveland/ Akron/ Canton Food Suppliers Credit Group

Papa Joe's/Iacomini's, Akron, OH

Cincinnati Construction Suppliers Credit Group

Romano's Macaroni Grill, Cincinnati, OH

May 16

May 17

June 8

June 21

June 28

THE INTERCONNECTION

MAY/JUNE 2017 PAGE 25

Credit Group Meeting Calendar NACM Connect - Missouri Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

May 5

Central IL Electrical Credit Group

Engrained Brewing Co., Springfield, IL

May 10

Caterpillar Dealer Credit Group

Conference Call

May 16

Midwest Regional Food Suppliers Credit Group

NACM Connect Missouri Office, Creve Coeur, MO

May 17

Electrical Distributors Credit Group

Bartolino's, St. Louis, MO

May 19

Refrigeration & Warm/Cool Air Suppliers Credit Group

Bartolino's, St. Louis, MO

June 2

Mid Missouri Construction Credit Group

TBD, Columbia, MO

June 14

Electrical Distributors Credit Group

Bartolino's, St. Louis, MO

June 16

Refrigeration & Warm/Cool Air Suppliers Credit Group

Bartolino's, St. Louis, MO

NACM Connect - Nebraska Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

May 17

Omaha Builders Credit Group

Enterprise Center, Omaha, NE

June 21

Omaha Builders Credit Group

Teleconference

NACM Connect - New York Local Industry Credit Group Meetings DATE

GROUP

MEETING LOCATION

May 9

Western NY Food & Beverage Supply Credit Group

llio DePaolo's Restaurant, Blasdell, NY

May 11

Rochester Plumbing & HVAC Credit Group

Humphrey House, Rochester, NY

May 12

Buffalo Building & Construction Credit Group

Eagle House, Williamsville, NY

May 15

Erie Building Credit Group

Ruby Tuesday, Erie, PA

May 16

Central New York Building Credit Group

Greenwood Winery, Syracuse, NY

May 18

Rochester Building Credit Group

Cerame's Restaurant, Rochester, NY

May 20

Benchmarking Credit Group

Cerame's Restaurant, Rochester, NY

May 23

Buffalo Plumbing & Electric Credit Group

Eagle House, Williamsville, NY

May 25

CNY Benchmarking Credit Group Credit Group

Spaghetti Warehouse, Syracuse, NY

June 8

Rochester Plumbing & HVAC Credit Group

Humphrey House, Rochester, NY

June 9

Buffalo Building & Construction Credit Group

Eagle House, Williamsville, NY

June 13

Western NY Food & Beverage Supply Credit Group

llio DePaolo's Restaurant, Blasdell, NY

June 15

Rochester Building Credit Group

Cerame's Restaurant, Rochester, NY

June 19

Albany Building Credit Group

Scarboroughs, Latham, NY

June 20

Central New York Building Credit Group

Greenwood Winery, Syracuse, NY

June 27

Buffalo Plumbing & Electric Credit Group

Eagle House, Williamsville, NY

THE INTERCONNECTION

MAY/JUNE 2017

PAGE 26

Event Calendar DATE

EVENT

LOCATION

TIME

PRESENTER / INSTRUCTOR(S)

May 4

NACM Connect Wisconsin - Madison Roundtable Discussion

Rodeside Grill Windsor, WI

12 p.m. - 2 p.m.

Frank Schetski, CGA

May 5

NACM Connect Wisconsin - Fox Valley Roundtable Discussion

Village Grille Green Bay, WI

8:15 a.m. - 10:15 a.m.

Frank Schetski, CGA

May 9

NACM Connect Ohio - Dayton Credit 102

NACM Connect Ohio Office Dayton, OH 45405

9 a.m. – 4 p.m

Tom Shimko, CCE

May 10

NACM Connect Wisconsin - Milwaukee Roundtable Discussion

Point Burger Bar Milwaukee, WI

12 p.m. - 2 p.m.

Frank Schetski, CGA

NACM Connect Webinar Creating an Advantageous Partnership for both Credit & Sales NACM Connect Ohio Annual Meeting

________________________

10 a.m - 11 p.m

Kevin Stinner, CCE

Crowne Plaza Columbus - Dublin Dublin, OH

9 a.m. – 5 p.m

Various

NACM Connect Missouri A Brewery Tour and Networking Event

O’Fallon Brewery Maryland Heights, MO

5:00 p.m.

_______________

May 16

NACM Connect Ohio - Columbus Credit 102

Star Leasing Columbus, OH

9 a.m. – 4 p.m

Tom Muter, CCE

May 17

NACM Connect New York - Buffalo Roundtable Discussion

Original Pancake House Williamsville, NY

9 a.m. – 10:30 a.m.

TBA

May 18

NACM Connect New York - Rochester Roundtable Discussion

International House of Pancakes Rochester, NY

9 a.m. – 10:30 a.m.

TBA

NACM Connect Michigan - Detroit Credit 103

AK Steel Corp-Dearborn Works Dearborn, MI 48121

9 a.m. – 4 p.m

Jan Spalding, CCE, CICP

NACM Connect Nebraska Annual Meeting

Courtyard by Marriott - La Vista La Vista, NE

9 a.m. – 5 p.m

Various

May 23

NACM Connect Missouri Roundtable Discussion

Chris’ Pancake & Dining St. Louis, MO

8:00 a.m. – 9:30 a.m.

Carol Candrl

May 24

NACM Connect Ohio - Cleveland Credit 102

Lakeside Terrace Community Center Streetsboro, OH

9 a.m. – 4 p.m

Bonnie Grant, CCE

NACM Connect New York - Rochester Bankruptcy 101: A Primer for Credit Managers

Signatures at the Humphrey House Rochester, NY

11 a.m. - 4 p.m.

Jeff Cohen

NACM Connect Wisconsin Annual Meeting

Holiday Inn Pewaukee Pewaukee, WI

9 a.m. – 5 p.m

Various

June 6

NACM Connect Ohio - Dayton Credit 103

NACM Connect Ohio Office Dayton, OH 45405

9 a.m. – 4 p.m

Tom Shimko, CCE

June 7

NACM Connect Illinois Credit 101

NACM Connect Rolling Meadows, IL

9 a.m. – 4 p.m

Rich Bellis, CCE

June 8

NACM Connect Michigan - Grand Rapids Roundtable Discussion

Brann’s Steakhouse & Grille Grand Rapids, MI

11:30 a.m. - 1:30 p.m.

Doug Dietlein

NACM Connect Ohio - Cincinnati Roundtable Discussion

Graybar Electric Co., Inc Cincinnati, OH

11:00 a.m. - 12:30 p.m.

John Hoffert

June 14

NACM Connect New York - Buffalo Roundtable Discussion

Original Pancake House Williamsville, NY

9 a.m. – 10:30 a.m.

TBA

June 15

NACM Connect New York - Rochester Roundtable Discussion

International House of Pancakes Rochester, NY

9 a.m. – 10:30 a.m.

TBA

NACM Connect Illinois Basic Financial Accounting (10 weeks)

NACM Connect Rolling Meadows, IL

5:30 p.m. – 8:30 p.m

Larry Grogan, CCE

June 19

CBF Exam Review

NACM Connect Rolling Meadows, IL

5 p.m. – 8 p.m

John Jaeger, CCE

June 20

NACM Connect Ohio - Columbus Credit 103

Star Leasing Columbus, OH

9 a.m. – 4 p.m

Tom Muter, CCE

CCE Exam Review

NACM Connect Rolling Meadows, IL

5 p.m. – 8 p.m

John Jaeger, CCE

June 21

CBA Exam Review

NACM Connect Rolling Meadows, IL

5 p.m. – 8 p.m

John Jaeger, CCE

June 27

NACM Connect Webinar Year of the Rooster - The Economy Wakes Up

________________________

10 a.m - 11 p.m

Chris Kuehl

June 28

NACM Connect Ohio - Cleveland Credit 103

Lakeside Terrace Community Center Streetsboro, OH

9 a.m. – 4 p.m

Bonnie Grant, CCE

May 11

THE INTERCONNECTION

MAY/JUNE 2017 PAGE 27

News

Missouri Annual Meeting Photo Gallery

April 12

Indiana Annual Meeting Photo Gallery

April 25

THE INTERCONNECTION

MAY/JUNE 2017

PAGE 28

News

April 6 New York Annual Meeting Photo Gallery

THE INTERCONNECTION

MAY/JUNE 2017 PAGE 29

News

Illinois Annual Meeting Photo Gallery

April 20

THE INTERCONNECTION

MAY/JUNE 2017

PAGE 30

Caine & Weiner News

Caine & Weiner Quarterly Giveaway Winners Congratulations to the February and March winners of the Caine & Weiner and NACM Connect Quarterly Giveaways.

The winners for each region are listed below. The April-May-June giveaway is a $150 Cheesecake Factory gift card.

Each claim you place with Caine & Weiner during these months will be eligible for one entry into the drawing. Please support this important partner! â&#x2013;

March Winners

February Winners

$50 Chili's Gift Card

$50 Gap Gift Card

Omaha Garn Brill, Airlite Plastics

Omaha Darlene Korisko, Ballantyne Strong Inc

Wisconsin Eleanore Jones, Lakeside Manufacturing

Wisconsin Todd Boerschinger, Actuant Corp

Gateway Region Kristine Derigne, RSI Kitchen & Bath

Gateway Region Melody Brenneisen, Nu Way Concrete

Upstate NY Karen Duve, New Era Cap Company

Upstate NY Sarah Sillato, Superior Plus Energy

Midwest Jordan Moltz, Atlas Companies

Midwest Bill Shereos, Misumi USA

April-May-June Giveaway

Your Best Choice for a Win/Win Relationship Did you know that 30% of any contingent fees you pay to Caine & Weiner for services goes to NACM Connect?

NACM Connect members are encouraged to consider Caine & Weiner as their collection agency source. This is important to the association as it provides funding for our essential member services including:

EDUCATION l WORKSHOPS l PUBLICATIONS CREDIT CONFERENCES l NETWORKING EVENTS Terri Cramer

Todd Fierstein

Gateway Region Senior Manager, Client Services

Upstate New York Region Regional Director, Alliance Partner

terri.cramer@caine-weiner.com

todd@nacmconnect.org

502.425-0308

Warren Northern

716.839.1200

Jim McGee

Midwest Region Manager, Client Services

Midwest/WIsconson/Omaha Region Assistant VP, Client Services

warren.northern@caine-weiner.com

jim.mcgee@caine-weiner.com

847.407.2330

THE INTERCONNECTION

847.407.2348

MAY/JUNE 2017 PAGE 31

wisconsin event Roundtable discussions are a great opportunity to review, discuss, question and learn best practices with credit professionals of countless experience and backgrounds, across various industries and company sizes. It is a great opportunity to network with other credit professionals that you can later reach out to regarding the roundtable discussion or other related credit processes or circumstances. They are equally beneficial to both the newer and the more experienced. –Chuck Levy, CCE Credit Manager Fabick CAT

2017 Wisconsin

May Roundtable Discussions

Setting Credit Limits • Using The Internet To The Credit Department’s Advantage Facilitator: Frank Schetski (NACM Connect)

Madison q

Thursday, May 4

q Fox Valley Friday, May 5

12:00 p.m. - 2 p.m. (lunch)

8:15 a.m. - 10:15 a.m. (breakfast)

Location: Rodeside Grill 6317 Rostad Circle

Location: Village Grille 801 Hoffman Road (Highway XX)

Windsor, WI 53598

Green Bay, WI 54301

(I-90/94 & Highway 19 exit)

(1/2 mile south of Highway 172 between Webster and Monroe-Hwy GV)

q Milwaukee Wednesday, May 10 12:00 p.m. - 2 p.m. (lunch)

Location: Point Burger Bar 10950 West Good Hope Road (Hwy 45 at the Good Hope Road east exit)

Milwaukee, WI

CEU points and CCE recertification points are available for this meeting.

Cost per Meeting

$25 members, $50 non-members, one coupon per person. Pre-registration is required. Name________________________________________________________________ Designation(s)_________________________ Member#___________________ Please write your name as you would like it to appear on your name badge.

Company___________________________________________________________ Address_____________________________________________________________ City_______________________________________________ State _______ Zip_____________ Phone _______________________ Fax _______________________ E-Mail ____________________________________________________________ Mobile ______________________ Do you accept text messages?

qYes qNo

Online registration is available on www.nacmmidwest.org q q q

Check enclosed—(payable to NACM Connect) mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 Please invoice me: Credit card—Pay by phone upon receipt of invoice: 1.800.935.6226 Check—Mail upon receipt of invoice. Coupon—Limit one coupon per person.

All payments must be received one week prior to meeting date. Cancellation Policy: Cancellations must be received in writing via fax, email or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017

PAGE 32

wisconsin event Speakers, schedules and details at www.nacmconnect.org

NACM Midwest - Wisconsin 2017 Annual Meeting

May 24 Holiday Inn Pewaukee · Pewaukee, WI

BUILDING ON THE BEST ANNUAL MEETING GIVEAWAY! Don’t miss the chance to win a free registration to NACM Connect Social Events and other exciting giveaways!

Registration Form - All payments must be made one week prior to the meeting. I would like to attend:

qEducational Sessions $179 members, $358 non-members

Meeting Location:

qNetworking Event

Free to all members

qNACM Midwest - Wisconsin

(Two coupons per person are valid).

Holiday Inn Pewaukee-Milwaukee West N14 W24140 Tower Pl, Pewaukee, WI 53072

Name___________________________________________________________________________________________________________________ (Please print your name as you would like it to appear on your name badge.)

Designation(s) ___________________________________________________________________________________________________________ Company Name __________________________________________________________________________________________________________ Address_________________________________________________________________________________________________________________ City ____________________________________ State _________ Mobile Phone _____________________________

Zip____________________ Phone _________________________________

Do you accept text messages?

qYes qNo

Fax _______________________________

NACM MIDWEST Illinois

Nebraska

Wisconsin

NATIONAL ASSOCIATION OF CREDIT MANAGEMENT An NACM Connect Company

Cancellation Policy: Cancellations must be received in writing, via fax, email or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Our Sponsors Platinum Sponsors

Gold Sponsors

Silver Sponsors

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017 PAGE 33

Indiana, Michigan & Ohio

Credit 101, Credit 102, & Credit 103 Time: All classes are from 9 a.m. – 4 p.m.

(Continental breakfast at 8:30 a.m., lunch not included)

Cost: Members $199 (per class)

Non-Members $398 (per class)

2017 REGISTRATION FORM Please register me for:

CREDIT 101

CREDIT 102

CREDIT 103

Indianapolis, IN:

Roche Diagnostics Corporation 9115 Hague Road, Building B Indianapolis, IN 46256

qSeptember 15, 2017

qOctober 27, 2017

qNovember 10, 2017

Detroit, MI:

AK Steel Corp-Dearborn Works 14661 Rotunda Dr, Lobby A Dearborn, MI 48121

-------------------------

qMay 18, 2017

Barnes & Thornburg LLP 171 Monroe Avenue N.W. Suite 1000 Grand Rapids, MI 49503

qAugust 30, 2017

qSeptember 27, 2017

qOctober 25, 2017

Cleveland, OH:

Lakeside Terrace Community Center 9140 Sandpiper Dr. Streetsboro, OH 44241

qApril 19, 2017

qMay 24, 2017

qJune 28, 2017

Columbus, OH:

Star Leasing 4080 Business Park Dr. Columbus, OH 43204

-------------------------

qMay 16, 2017

qJune 20, 2017

Dayton, OH:

NACM Connect - Ohio 41 White Allen Ave. Dayton, OH 45405

-------------------------

qMay 9, 2017

qJune 6, 2017

Toledo, OH:

Toledo/Lucas County Public Library Kelly Room 325 Michigan Street Toledo, OH 43604

Grand Rapids, MI:

qAugust 15 & 17, 2017 qSeptember 12 & 14, 2017 qOctober 17 & 19, 2017 3:30 p.m. – 6:30 p.m.

3:30 p.m. – 6:30 p.m.

Name________________________________________________________________ Designation(s)_________________________ Member#___________________ Please write your name as you would like it to appear on your name badge.

qYes qNo

PAYMENT METHODS All payments must be received one week prior to class date. q q q

Check enclosed—(payable to NACM Connect) mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 Please invoice me: Credit card—Pay by phone upon receipt of invoice: 1.800.935.6226. Check—Mail upon receipt of invoice. I am using ___ coupon(s). Limit two coupons per person.

Please Note:

• • • •

Payment must be received one week prior to class date “No Shows” will be responsible for full amount Classes subject to cancellation based on enrollment 0.6 CEUs available

Cancellation Policy: Cancellations must be received in writing (via fax email or mail) no later than one week prior to the class date to qualify for a full refund. Cancellations received later than one week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. A 20% surcharge applies to late registrations and rebooking. If you have any questions, email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will receive an invoice shortly. Online registration is available at www.nacmgreatlakesregion.com

THE INTERCONNECTION

MAY/JUNE 2017

PAGE 34

michigan event Roundtable discussions are a great opportunity to review, discuss, question and learn best practices with credit professionals of countless experience and backgrounds, across various industries and company sizes. It is a great opportunity to network with other credit professionals that you can later reach out to regarding the roundtable discussion or other related credit processes or circumstances. They are equally beneficial to both the newer and the more experienced. –Chuck Levy, CCE Credit Manager Fabick CAT

2017 Michigan

June Roundtable Discussion

LUNCH AND LEARN includes lunch

The Search for thePerfect Credit Application Moderator: Doug Dietlein, Medler Electric Company

Thursday, June 8 11:30 a.m. – 1:30 p.m. Brann’s Steakhouse & Grille

Should your credit application be revised?

Is your credit application seeking the right information?

Review your credit application and share your credit application process and experience. The role of the attorney in reviewing your credit application.

4157 Division Ave S.

You should leave the roundtable with new ideas to improve your company’s credit application.

Grand Rapids, MI 49548

Cost per Meeting

$30 members, $60 non-members. One coupon per person is valid. Lunch included. Attendance at this roundtable discussion is worth .2 Continuing Education Units/CCE Recertification points Name________________________________________________________________ Designation(s)_________________________ Member#___________________ Please write your name as you would like it to appear on your name badge.

qYes qNo

Online registration is available on www.nacmgreatlakesregion.com q q q

All payments must be received one week prior to meeting date.

Cancellation Policy: Cancellations must be received in writing via fax, email or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017 PAGE 35

Ohio event Speakers, schedules and details at www.nacmconnect.org

NACM Great Lakes - Ohio 2017 Annual Meeting

May 11 Crowne Plaza · Dublin, OH

BUILDING ON THE BEST ANNUAL MEETING GIVEAWAY! Don’t miss the chance to win a free registration to Credit Congress, NACM Connect Social Events and other exciting giveaways!

Registration Form - All payments must be made one week prior to the meeting. I would like to attend:

qEducational Sessions $189 members, $378 non-members

Meeting Location:

qNetworking Event

(Two coupons per person are valid).

Free to all members (Open bar)

qNACM Great Lakes Region - Ohio

Crowne Plaza Columbus - Dublin Ohio 600 Metro Pl N, Dublin, OH 43017

Name___________________________________________________________________________________________________________________ (Please print your name as you would like it to appear on your name badge.)

Zip____________________ Phone _________________________________

Do you accept text messages?

qYes qNo

Fax _______________________________

Email ___________________________________________________________________________________________________________________ q Check enclosed—(payable to NACM Connect) mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 q Please invoice me. Credit Card—Pay by phone upon receipt of invoice: 1.800.935.6226. Check—Mail upon receipt of invoice. q I am using _______ coupon(s) for this event. Cancellation Policy: Cancellations must be received in writing, via fax, email or mail no later than one week prior to the meeting date to qualify for a full refund. Cancellations received later than one week prior to the meeting date DO NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Our Sponsors Platinum Sponsors

Gold Sponsors

THE INTERCONNECTION

Silver Sponsors

MAY/JUNE 2017

PAGE 36

ohio event Roundtable discussions are a great opportunity to review, discuss, question and learn best practices with credit professionals of countless experience and backgrounds, across various industries and company sizes. It is a great opportunity to network with other credit professionals that you can later reach out to regarding the roundtable discussion or other related credit processes or circumstances. They are equally beneficial to both the newer and the more experienced. –Chuck Levy, CCE Credit Manager Fabick CAT

2017 Ohio

June Lunch Roundtable Discussion

DEDUCTIONS Best Practices Moderator: John Hoffert, Formica Group

Are you trying to dig out of the Deduction Paperwork mess?

Let us help you climb out...

Come share your best practices to discuss with the group.

Thursday, June 8 11:00 a.m. - 12:30 p.m.

Location: Graybar Electric Co., Inc. 1022 W 8th Street Cincinnati, OH 45203

Cost per Meeting

$30 members, $60 non-members. One coupon per person is valid. Lunch included. Attendance at this roundtable discussion is worth .15 Continuing Education Units/CCE Recertification points Name________________________________________________________________ Designation(s)_________________________ Member#___________________ Please write your name as you would like it to appear on your name badge.

qYes qNo

Online registration is available on www.nacmgreatlakesregion.com q q q

All payments must be received one week prior to meeting date.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017 PAGE 37

nebraska event Speakers, schedules and details at www.nacmconnect.org

NACM Midwest - Nebraska 2017 Annual Meeting

May 18 Marriott Courtyard La Vista · La Vista, NE

BUILDING ON THE BEST ANNUAL MEETING GIVEAWAY! Don’t miss the chance to win a free registration to NACM Connect Social Events and other exciting giveaways!

Registration Form - All payments must be made one week prior to the meeting. I would like to attend:

qEducational Sessions $179 members, $358 non-members

Meeting Location:

qNetworking Event

Free to all members

qNACM Midwest - Nebraska

(Two coupons per person are valid).

Courtyard by Marriott Omaha La Vista 12560 Westport Parkway, La Vista, NE 68128

Name___________________________________________________________________________________________________________________ (Please print your name as you would like it to appear on your name badge.)

Zip____________________ Phone _________________________________

Do you accept text messages?

qYes qNo

Fax _______________________________

NACM MIDWEST Illinois

Nebraska

Wisconsin

NATIONAL ASSOCIATION OF CREDIT MANAGEMENT An NACM Connect Company

Our Sponsors Platinum Sponsors

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017

PAGE 38

illinois event NACM Connect

Emerging Credit Leaders

Emerging Leader Series Professional Development, Networking & Credit Leadership Training

1st-Ever Credit Professionals

Introducing the Emerging Leader Series, educational and networking events just for the young credit and A/R professionals in the Chicago area. If you are 35 or younger and are working in the credit or A/R field, come see what we are all about!

Rooftop Bags Tournament

Join us for fun, food, drink and networking!

Our goal is to provide this audience with a place where you can gather with people that share your career interests.

No team needed. Just join us, grab some appetizers and a beverage and have a blast with this tailgate favorite. Let’s throw some bags! Meet us on the rooftop, June 8 from 5:30-7:30 at Durty Nellie’s in Palatine.

For more information about the program, or to suggest someone to receive an invite, please contact Susan Rooney, at susan.rooney@nacmconnect.org or by phone at 847.483.6426.

REGISTRATION Date/Time Thursday, June 8, 2017 5:30 p.m. — 7:30 p.m. CT

Location Durty Nellie’s (Rooftop) 180 N. Smith Street Palatine, IL P: 847.358.9150

Cost $50 - per person (Includes Bags Tournament, appetizers and drinks.)

Name_______________________________________________________________ Member #____________________________________________ Company___________________________________________Address________________________________________________________________ City____________________________________________ State _________________________ Zip_________________________________________ Phone ________________________ Fax _________________________ Email _______________________________________________________ Mobile __________________________________________________________________________ Do you accept text messages?

qYes qNo

All payments must be made prior to event. qCheck—Payable to NACM Connect and mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 qCredit card—Pay by phone upon receipt of invoice: 1-800-935-6226. qPlease invoice me. Cancellation Policy: Cancellations must be received in writing, via fax, email or mail, no later than two weeks prior to the event date to qualify for a full refund. Cancellations received later than two weeks prior to the event date do NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017 PAGE 39

missouri event

Registration Deadline: Thursday, April 27

$30 per person │ Guests are welcome Price includes food and beverages. No coupons accepted for this event.

O’Fallon Brewery

│

45 Progress Parkway

│

Maryland Heights, MO 63043

If you have any questions, please contact Rochelle Wilson at rochelle.wilson@nacmconnect.org or 314.677.2803 Name_______________________________________________________________ Designation(s) #_____________________________________________ Please write your name as you would like it to appear on your name badge.

Company_____________________________________________Address_____________________________________________________________________ City_________________________________________________ State _________________________ Zip___________________________________________ Phone ________________________ Fax _________________________E-Mail _______________________________________________________________ Mobile _________________________________________________________________________________

Do you accept text messages?

qYes qNo

Online registration is available on www.nacmgateway.org q q

All payments must be received one week prior to event start date.

Cancellation Policy: Cancellations must be received in writing, via fax e-mail or mail, no later than two weeks prior to the event date to qualify for a full refund. Cancellations received later than two weeks prior to the event date do NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please e-mail info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017

PAGE 40

missouri event “Roundtable discussions are a great opportunity to review, discuss, question and learn best practices with credit professionals of countless experience and backgrounds, across various industries and company sizes. It is a great opportunity to network with other credit professionals that you can later reach out to regarding the roundtable discussion or other related credit processes or circumstances. They are equally beneficial to both the newer and the more experienced”. –Chuck Levy, CCE Credit Manager Fabick CAT

NACM Gateway Region

2017 Roundtable Discussions

WAKE UP AND LEARN Breakfast Roundtable Meetings

Setting Credit Limits without financial information q May 23 Tuesday

Moderator: Carol Candrl Frost Electric Supply

Credit Proctology Moderator: Kevin Stinner, CCE, CCRA Crop Production Services

August 23 Wednesday

Tools to automate your credit department Moderator: Staci Cima, CCE Crescent Parts & Equipment

November 15 Wednesday

8:00 a.m. – 9:30 a.m. Location

Chris’ Pancake & Dining 5980 Southwest Avenue St. Louis, MO 63139

Cost Per Meeting

$25 members, $50 non-members One coupon per person (Breakfast Included)

CEU points and CCE recertification points are available for each meeting. Name ___________________________________________________________ Company _________________________________________ Please write your name as you would like it to appear on your name badge.

Address____________________________________ City ______________________________________ State ________ Zip____________ Phone_____________________________________ Fax ______________________________Mobile ________________________________ Email______________________________________________________________________ Do you accept text messaging? qYes qNo

Online registration is available on www.nacmgateway.org q q q

All payments must be received one week prior to meeting start date.

Email this form to registration@nacmconnect.org, You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017 PAGE 41

new york event Roundtable discussions are a great opportunity to review, discuss, question and learn best practices with credit professionals of countless experience and backgrounds, across various industries and company sizes. It is a great opportunity to network with other credit professionals that you can later reach out to regarding the roundtable discussion or other related credit processes or circumstances. They are equally beneficial to both the newer and the more experienced. –Chuck Levy, CCE Credit Manager Fabick CAT

Eastern/Western New York

2017 Roundtable Discussion Series Best Practices For New Customers

Canadian Collections & Legal Issues

Buffalo - May 17th q Rochester - May 18th q

August 16th - Buffalo August 17th - Rochester

q q

Escalating Collection Efforts without Offending the Debtor Buffalo - June 14th q Rochester - June15th q

Ways to Safely Sell Higher Risk Accounts q q

October 18th - Buffalo October 19th - Rochester

How to Effectively Work with Your Sales Team

Collecting on Judgements Buffalo - July 19th q Rochester - July 20th q

q q

November 15th - Buffalo November 16th - Rochester

Please select each meeting you plan to attend. All meetings are from 9 – 10:30 a.m. Moderator(s) to be announced.

Buffalo Location:

Original Pancake House 5479 Main St. Williamsville, NY 14221

Rochester Location:

International House of Pancakes 556 Jefferson Road Rochester, NY 14623

Cost per Meeting

$25 members, $50 non-members, one coupon per person is valid. Breakfast Included. CEU points and CCE recertification points are available for each meeting.

Name ___________________________________________________________ Company _________________________________________ Please write your name as you would like it to appear on your name badge.

Online registration is available on www.nacmupstateny.org q q q

Email this form to registration@nacmconnect.org. You will receive an invoice shortly. THE INTERCONNECTION

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PAGE 42

new york event

A half-day seminar designed for Credit Professionals

Bankruptcy 101: A PRIMER FOR CREDIT MANAGERS My Customer Just Filed Bankruptcy... Now What?

This seminar will provide credit managers with knowledge and skills to help navigate a customer’s bankruptcy filing, including, among other things… • An overview and timeline of the bankruptcy process • Key bankruptcy terminology • An introduction to important bankruptcy documents • An overview of the bankruptcy claims process –

what, how, and when to file

• Highlights of important Bankruptcy Code provisions

and their impact on you

• A discussion of bankruptcy adversary proceedings,

with a focus on preference recovery litigation

Jeffrey Cohen Partner, Lowenstein Sandler LLP Jeff Cohen has served as counsel to the creditors’ committee in several of the most prominent retail and technology Chapter 11 cases in the country. He obtained his J.D., cum laude, from the St. John’s University School of Law in 2000 and completed his undergraduate education at SUNY Albany in 1997, earning a B.A. in Political Science and Criminal Justice. Mr. Cohen is admitted to practice before all New York State courts, and is admitted to practice before the U.S. Supreme Court, U.S. Court of Appeals, Second and Third Circuits, the U.S. District Court, Eastern, Southern and Northern Districts of New York. He is a member of the New York State Bar Association, National Association of Legal Fee Analysis and American Bankruptcy Institute.

Signatures at the Humphrey House

│

WEDNESDAY

MAY 24 Registration Deadline: May 10

11 a.m. - 4 p.m. Lunch at 1 p.m.

$149 member │ $298 non member One coupon accepted for this event.

1783 Penfield Road

│ Rochester, NY 14526

Attendance at this seminar is worth .4 Continuing Education Units/CCE Recertification points. Name________________________________________________________________ Designation(s)_________________________ Member#___________________ Please write your name as you would like it to appear on your name badge.

qYes qNo

Online registration is available on www.nacmupstateny.org q q q

Check enclosed—(payable to NACM Connect) mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 Please invoice me: Credit card—Pay by phone upon receipt of invoice: 1.800.935.6226. Check—Mail upon receipt of invoice. Coupon—Limit one coupon per person.

All payments must be received one week prior to seminar date.

Questions? Contact Todd Fierstein at todd.fierstein@nacmconnect.org or call 716.839.1200 Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017 PAGE 43

NACM Connect

Institute of Credit 3005 Tollview Drive Rolling Meadows, IL 60008 P: 847.483.6478 F: 847.253.6241 W: www.nacmmidwest.org

CONNECT Institute of Credit

2017 Exam Review Class Schedule Instructor:

John Jaeger, CCE

Location:

NACM Midwest 3005 Tollview Drive - Rolling Meadows, Illinois Review classes are available to participate via phone conference.

Time:

5 – 8 p.m.

Tuition:

$125 per class (One Coupon Accepted)

Please check the Review Class you would like to attend:

CBA

CBF

CCE

o Wednesday, June 21, 2017

o Monday, June 19, 2017

o Tuesday, June 20, 2017

REGISTRATION

For questions or more information, please contact Lillian Novak at 847.483.6478 or email lillian.novak@nacmconnect.org. Name_______________________________________________________________ (Please write your name as you would like it to appear on your name badge)

Member # __________________________

Company____________________________________________________________________________________________________ Address_____________________________________________________________________________________________________ City__________________________________________________ State _____________________ Zip _________________________ Phone _______________________________________________

Fax _______________________________________________

Mobile ______________________________________________________________

Do you accept text messaging?

Yes

E-mail ______________________________________________________________________________________________________

Online registration is available on www.nacmmidwest.org/chicago Payment Method

q Check enclosed—Payable to NACM Connect and mailed to: 3005 Tollview Drive, Rolling Meadows, IL q Please invoice me: q

60008

Credit card—Pay by phone upon receipt of invoice: 1.800.935.6226 Check—Mail upon receipt of invoice. Coupon—Limit one coupon per person.

Cancellation Policy: Cancellations must be received in writing, via fax, e-mail or mail, no later than one week prior to the class date to qualify for a full refund. Cancellations received later than a week prior to the class date do not qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. For more information, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly.

THE INTERCONNECTION

MAY/JUNE 2017

PAGE 44

NACM connect

Institute of Credit 3005 Tollview Drive Rolling Meadows, IL 60008 Phone: 847-483-6478 Fax: 847-253-6241 Website: www.nacmmidwest.org

CONNECT Institute of Credit

2017 Class Schedule CBA Courses Course Description

Summer 2017

Fall 2017

Business Credit Principles

Monday 8/21 - 10/30*

Basic Financial Accounting

Thursday 6/15 - 8/17

Thursday 8/24 - 10/26 Thursday 8/24 - 10/26

Financial Statement Analysis I

CBF Courses Course Description

Fall 2017

Credit Law

Monday 8/21 - 10/30*

Evening Class Times: 5:30 â&#x20AC;&#x201C; 8:30 p.m.

* No Classes on May 29 (Memorial Day) and September 4 (Labor Day)

Professional Certification Program Test Dates Application and Paperwork Deadlines

Exam Dates

January 9, 2017

Monday, March 6, 2017

April 17, 2017

Sunday, June 11, 2017 Credit Congress, Dallas, TX

May 29, 2017

Monday, July 24, 2017

September 11, 2017

Monday, November 6, 2017

Classes are subject to cancellation based on enrollment.

For more information on becoming a certified credit professional, please visit the NACM Connect website at www.nacmmidwest.org, or contact Lillian Novak by phone at 800-935-6226,or via email at lillian.novak@nacmconnect.org.

THE INTERCONNECTION

MAY/JUNE 2017 PAGE 45

nacm connect

Creating an Advantageous Partnership for both Credit & Sales Wednesday, May 10, 2017 10 am - 11 am CT

WEBINAR

About the Webinar Credit and Sales have enjoyed a symbiotic relationship for a long time. The simple truth is that credit does not exist without sales, and sales relies on credit to help insure expansion of sales and continued profitability for the firm. The two parties working against one and another creates friction, and an environment that is not advantageous for the firm. However, by working together the two partners will find that they have much more in common than they thought.

During this 60-minute webinar you will learn: • Why having a strong partnership between credit and sales is so important • How to create new bonds to strengthen the relationship between credit and sales • How to maintain a good working relationship between credit and sales About the Presenter

Kevin Stinner has been in credit and collections since 2007. He earned his BA in Business Management and leadership in 2001 from Blackburn College, and a MBA with emphasis in management in 2004 from AIU. He is currently the Credit Manager for Crop Production Services where he has worked since 2007. He earned his CCRA in 2013 and CCE in 2011. He is currently Chair of the NACM Gateway Region Advisory Board, Director of the Chicago Midwest Governing Board and member of the editorial committee for “Business Credit” magazine. Kevin is a contributing author for “Business Credit” magazine and a webinar presenter for NACM National. He’s been a presenter at Credit Congress, NACM Connect Annual Meetings and Credit Conferences. Kevin was the recipient of the NACM Gateway Region’s 2015 Credit Excellence award.

WEBINAR REGISTRATION Participation points are available for this webinar.

Date Wednesday, May 10, 2017

Time 10a.m. — 11a.m. CST

Cost (per connection) $99 - Member, $198 - Nonmember (Only one coupon will be accepted)

qYes qNo

All payments must be made prior to receiving link for the webinar. q Check enclosed—(payable to NACM Connect) mail to: 3005 Tollview Drive, Rolling Meadows, IL 60008 q Please invoice me. Credit Card—Pay by phone upon receipt of invoice: 1.800.935.6226. Check—Mail upon receipt of invoice. q I am using a coupon for this event. Cancellation Policy: Cancellations must be received in writing, via fax, email or mail, no later than two weeks prior to the event date to qualify for a full refund. Cancellations received later than two weeks prior to the event date do NOT qualify for a refund of registration fees. Sorry, phone cancellations cannot be honored. If you have any questions, please email info@nacmconnect.org.

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017

PAGE 46

NACM connect

Year of the Rooster The Economy Wakes Up Tuesday, June 27, 2017 10 am - 11 am CT

WEBINAR

About the Webinar

As the CMI has been suggesting for the last several months there has been a decided turn towards the optimistic in the economy as a whole. What is causing this? Is this anticipation of what is to come? Is it reaction to forces that started in 2016? Is this something we can count on for growth or will it fade in the harsh light of political and economic reality? During this 60-minute webinar you will learn: • How the Credit Managers’ Index (CMI) saw this coming. • What forces are pushing positively and which are pushing in a negative direction? • What else can credit managers look at to understand what is coming at them? About the Presenter

Chris Kuehl is the co-founder and Managing Director of Armada Corporate Intelligence, a company created in 1999 to provide strategy foundation, competitive intelligence, business analysis and economic forecasting for corporate clients. Chris is the editor and primary writer for several publications including Business Intelligence Briefs, Strategic Intelligence, and Business Credit Magazine. A frequent commentator for the media, he is a regular economic/business analyst for KMBZ radio and the local NBC affiliate in his native Kansas City, MO, and has been extensively quoted in national newspapers, magazines and trade publications. He holds a Masters Degree in Soviet and East European Studies, a Masters in East Asian Studies and a PhD in Political Economics from the University of Kansas. He has been on the faculty of universities in the US, Hungary, Estonia, Russia, Singapore and Taiwan. Closer to home, Chris is the brains behind NACM’s Credit Manager’s Index.

WEBINAR REGISTRATION Participation points are available for this webinar.

Date Tuesday, June 27, 2017

Time 10a.m. — 11a.m. CST

Cost (per connection) $99 - Member, $198 - Nonmember (Only one coupon will be accepted)

qYes qNo

Email this form to registration@nacmconnect.org. You will be invoiced shortly. THE INTERCONNECTION

MAY/JUNE 2017 PAGE 47

The InterConnection

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