ABOARD OUR AIRCRAFT SKY - SHOP U avionu moæete kupiti bescarinsku robu. Glede cijena, obratite se domaÊici zrakoplova. Roba se moæe platiti u sljedeÊim konvertibilnim valutama: euro, ameriËki dolar, funta, πvicarski franak i u nacionalnoj valuti kunama, te sljedeÊim karticama: Diners, Visa, American Express i EuroMaster Card. Zbog teæine aviona ili trenutaËnog nedostatka prostora ponuda moæe biti ograniËena, pa vas molimo da to uzmete u obzir. ■
DEAR PASSENGERS! Your satisfaction is our first and foremost concern. That is why we are always striving to improve our services on board our aircraft and on the ground. We study your wishes by means of questionnaries, letters and spoken suggestions, which, believe us are always given every consideration. The mentioned improvements are an answer to your requests. With every new timetable we try to adapt ourselves increasingly to your needs, as well as to improve the existing services. Each one of your suggestions is most welcome, and every comment carefully read and very important to us. So please do not hesitate to write to us to the following address: Croatia Airlines, Inflight Magazine, Bani 75b, Buzin, 10010 Zagreb, E-mail: pr@croatiaairlines.hr
luggage must be stowed under the passenger seat or in the overhead compartment - heavy pieces below and lighter above the seat - in a way not to disturb other passengers or the cabin crew.
SAFETY INSTRUCTIONS Prior to take-off the cabin crew will give you instructions regarding your safety and how to act in case of an emergency. The instrucions vary according to the type of the aircraft, so please pay attention to the flight attendant’s predeparture announcements and safety demonstrations. During take-off and landing all passengers, including children, are required to fasten their seat belts. For your safety and comfort, we recommend that you keep the safety belt fastened during the whole flight. Some countries require that passengers complete a form on arrival. These forms are available at arrival terminals on entering the country. In order to facilitate this procedure, our cabin crew will be pleased to distribute such forms during the flight.
Your seat has been especially reserved for you. Should you leave your seat during the flight, please return to it before each landing.
BAGGAGE
RESTRICTED ITEMS
All checked-in baggage must have the passenger’s name on the outside. Free identification cards are available at all OU ticket offices. We suggest that you place an identification tag inside your luggage as well. Carry all valuable and important items with you on the plane. Hand
The law prohibits the transport of hazardous items in either checked-in or hand luggage. Such items are: explosives, flammable liquids and solids, radioactive materials and poisons, firearms, compressed gases, corrosive products and oxidizers.
In accordance with health and environmental trends accepted throughout the world, Croatia Airlines introduced nonsmoking flights to all destinations in 1996. Thank you for joining our efforts in making the world a better, cleaner and healthier place to live in.
SEAT ASSIGNMENT
Both alcoholic and non-alcoholic beverages are available on board and are served with your meal. If you wish to order a special kind of meal such as vegeterian, dietary etc., you can do so when buying your ticket but must be 24 hours in advance. Kosher meals should be ordered 48 hours in advance. Make sure that your flight attendant is aware that you have ordered a special meal. Passengers are prohibited from consuming their own alcoholic beverages on board. The cabin crew are instructed to discontinue serving passengers who appear to be intoxicated. All cups and glasses will be removed from the passenger areas prior to take-off and landing. Smoking is not permitted on any of Croatia Airlines’ flights. A fresh air vent and smoke detectors are located in toilletes and will be activated if smoking.
USE OF ELECTRONIC DEVICES Current regulations prohibit the use of certain types of portable electronic devices (PFDs) on board commercial flights, due to potential interference with navigational and communications equipment. On Croatia Airlines’ flights it is prohibited to use the following electronic devices: cellular telephones, commercial twoway transmitters (e. g., walkie-talkies); amateur radio transmitters; Citizen Band (CB) transmitters; 49-MHz transmitters, devices designed to radiate RF energy on a specific frequency; peripheral devices for computers or computer games.The following devices may be used when the aircraft is not in the taxiing, take-off, initial climb, approach or landing phases: personal computers (cable-connected peripheral devices such as printers, external disc drives, etc. are not permitted); personal computer games, VHS scanner receivers; compact disc players; cassette tape players; video recorders; calculators. The following may be operated at all times: hearing aids, implanted medical devices, electronic watches, electronic nerve stimulators.
Please read the instructions below, important for your safety and comfort during the flight. We are happy that you have chosen Croatia Airlines for your flight and shall do our best to make it as pleasant as possible.
SERVICE ON BOARD
MEDICAL AID Painkillers, Band Aid and other essential medical items are kept on the aircraft. Ask your flight attendant should you need any assistance.
SKY SHOP Duty free goods can be paid for in major currencies such as: Euro, US Dollar, British Pounds, Swiss Franks and national currency Kuna, whilst Diners, Visa, American Express and Euro-Master Card are also welcome. ■ CROATIA AIRLINES
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